Amendment_0006_-_Released _16-T-0002 _Ft_Polk _5_Feb_16.docx

W9124E-16-T-0002

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been modified:

QUESTIONS

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

WASHER AND DRYER SERVICE CONTRACT

FORT POLK, LOUISANA

Part I

General Information

1. GENERAL: This is a non-personal services contract to provide installation, repair, and maintenance of contractor-provided washers and dryers at various locations at South Fort Polk for the purposes of providing laundry facilities to permanent party personnel at Fort Polk. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor personnel.

1.1. Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform installation, repair, and maintenance of contractor-provided washers and dryers, as defined in this PWS, except for those items specified as government furnished property and services. The Contractor shall perform in accordance with (IAW) the terms and conditions of the contract and consistently with the established standards in this PWS and contract.

1.2. Background: Washers and Dryers are required to be provided to Soldiers assigned to Fort Polk. As a result of the ever changing environment on Ft Polk, there may be buildings slated for demolition and/or under renovation, therefore a number of washers and dryers may need to be removed and potentially relocated. With continued installation growth, the quantity of machines may increase or decrease, as necessary to meet mission requirements.

1.3. Objectives: The basic service objective includes the following:

1.3.1. Provide initial installation of Washers and Dryers on South Fort Polk.

1.3.2. Perform required repairs on Washers and Dryers on South Fort Polk.

1.3.3. Perform maintenance on Washers and Dryers on South Fort Polk.

1.4. Scope: The Contractor shall install, repair, and maintain Washers and Dryers at various locations on South Fort Polk for the purposes of providing laundry facilities to personnel at Fort Polk IAW the PWS. The requirement is included as Technical Exhibit 3. The scope of this contract includes a variance in quantity of up to 20% of the total amounts listed herein. Any changes made to this contract, will require the Contracting Officer to complete a scope determination, and will be negotiated with the Contractor prior to any changes being implemented.

1.5. Period of Performance: The anticipated period of performance shall be a 12 month base period (inclusive of a 75 day phase-in period), and two (2) one-year option periods.

1.6. General Information

1.6.1. Quality Control: Quality Control (QC) is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services/supplies to the Government.

1.6.1.1. Quality Control Program: The Government is committed to a highly interactive relationship between quality control by the Contractor and quality assurance by the government recipient of services. This relationship shall be achieved through an effective Prevention Based Quality Control Program dedicated to ensuring the best possible products and services to end users. The Contractor shall provide their final written Quality Control Plan (QCP) IAW Technical Exhibit 2 – Deliverables Schedule.

1.6.1.1.1. The Contractor’s quality program shall demonstrate its prevention-based outlook by meeting the objectives stated in the PWS throughout all areas of performance. The QCP shall be developed to specify the Contractor’s responsibility for management and quality control actions to meet the terms of the contract. The QCP as a minimum shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints.

1.6.1.1.2. Additionally, the QCP shall include the Contractor’s preventative/periodic maintenance plan schedule for washers.

1.6.1.1.3. The QCP shall include the Contractor’s preventative/periodic maintenance plan schedule for dryers.

1.6.1.1.4. Within 24 hours of completion, the Contractor shall provide, all reports generated as a result of the Contractor’s quality control efforts. (Reference PM Specifics in paragraphs 5.5.1.2.1.-5.5.1.2.1.4 and paragraphs 5.5.1.3.1 – 5.5.1.3.1.4, as well as, tracking manufacturer recommendations performed). This shall include any summary information used to track quality control, including any charts/graphs.

1.6.1.1.5. The Contractor’s QCP shall be incorporated into and become part of this contract after the plan has been accepted by the Contracting Officer (KO). Proposed changes made after KO acceptance shall be submitted in writing through the Contracting Officer’s Representative (COR) to the KO for review and acceptance prior to implementing any revision. The Contractor’s QCP shall be maintained throughout the life of the contract and shall include the Contractor’s procedures to routinely evaluate the effectiveness of the plan to ensure the Contractor is meeting the performance standards and requirements of the contract.

1.6.1.2. Contractor Discrepancy Report (CDR): When the Contractor's performance is unsatisfactory, a CDR will be issued. The Contractor shall reply in writing within five (5) work days from the date of receipt of the CDR, giving the reasons for the unsatisfactory performance, corrective action taken, and procedures to preclude recurrence.

1.6.1.3. Quality Assurance (QA): The COR will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the COR must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). When an observation indicates defective performance, the COR will require the Contractor or designated on-site representative to initial the observation to acknowledge the defective performance. The acknowledgement of the observation does not necessarily constitute Contractor concurrence with the observation, only that the Contractor has been made aware of the defective performance.

1.6.2. Safety Requirements.

1.6.2.1. Safety Plan

1.6.2.1.1. The Contractor shall comply with all applicable Fort Polk regulations promulgated by the Commanding General (CG), Fort Polk, LA, as well as, all applicable Federal and State safety laws and security regulations. Applicable Post regulations including, but not limited to, fire, safety, sanitation, security, and firearms or other lethal weapons, will be made available to the Contractor upon request.

1.6.2.1.1.1. In order to provide safety control for protection to the life and health of employees and other persons; for prevention of damage to property, materials, supplies, and equipment; and for avoidance of work interruptions in the performance of this contract, the Contractor shall comply with Occupational Safety and Health ACT (OSHA) and all pertinent provisions of the publication 29 Code of Federal Regulations (CFR) 1910. The Contractor shall develop and implement a safety plan for employees performing work under this contract. The Contractor shall submit the safety plan and any future changes IAW Technical Exhibit 2 – Deliverables Schedule. This plan shall comply with applicable OSHA requirements.

1.6.2.1.2. Contractor shall have a Safety and Occupational Health Program implemented that is tailored to meet the safety requirements of the contract and associated tasks and products of the contract. This program shall be documented in the contractor’s safety plan, which shall be provided IAW Technical Exhibit 2 – Deliverables Schedule, reference Department of the Army Pamphlet (DA PAM) 385-10.

1.6.2.1.2.1. Contractor shall protect the lives and health of its personnel, government employees, and the public from its operations and those of its lessees, tenants, or subcontractors, and comply with Federal, State, and local safety and health laws and regulations. The Contractor shall also protect government property, in and around facilities, where laundry equipment is housed.

1.6.2.1.2.2. Contractor shall comply with U.S. Army Corps of Engineers Manual, (EM) 385–1–1, Safety and Health Requirements, and 29 CFR 1910 and 29 CFR 1926 that establishes legal requirements, if contract includes any type of construction, remodeling, repair, landscaping, assembly of pre-fab structures, and so on.

1.6.2.2. Reporting of Fire and Safety Hazards; The Contractor shall train his personnel to recognize fire and safety hazards and encourage personnel in the performance of their duties to report fire and safety hazards and unsafe conditions to their supervisor. The Contractor shall take corrective action to remedy reported deficiencies in accordance with the terms of this contract. The COR shall be notified of deficiencies within 24 hours of discovery.

1.6.2.3. Environment and OSHA; The Contractor shall comply with all local, State, and Federal environmental and occupational safety laws, rules, and regulations. Any apparent conflict between compliance with such local, State and Federal laws, rules and regulations, and compliance with the requirements of the contract shall be immediately brought to the attention of the KO or the COR for final resolution. The Contractor shall notify the KO or COR in writing, in addition to any verbal notification of such conflicts. The Contractor shall be liable for all fines, penalties, and costs which result from violations of, or failure to comply with, all such local, State, or Federal laws, rules, and regulations. All unsafe acts or conditions fostered by the Contractor or Contractor personnel may be grounds for the KO, COR, or emergency personnel to halt any and all contractor performance with a commensurate deduction of monies due the Contractor, until such unsafe conditions are corrected. The Contractor shall take due caution not to endanger personnel during performance of this contract. Upon discovery of a serious hazard such as, but not limited to, fire, or large fuel spill, the Contractor shall notify the Fort Polk Fire Department at “911”, 118, 337-531-2026 and the COR.

1.6.2.4. Equipment Safety

1.6.2.4.1. All equipment used in the performance of this contract shall be kept intact and in good repair at all times. The Contractor shall comply with OSHA requirements and pertinent provisions of the publication, Safety and Health Requirements, EM 385-1-1, Department of the Army, Corps of Engineers.

1.6.2.4.1.1. Contractor shall not ever leave any equipment unattended while in use or unsecured while being stored at the work site.

1.6.2.4.2. All equipment used under this contract may be inspected by the COR prior to its use. If the equipment is at any time deemed unsafe or unserviceable by the COR, the contractor shall remove equipment from the work site immediately and have it repaired to a safe and operable condition. The Government does not assume and hereby specifically disavows any duty to inspect the equipment in order to assure safe operation. The Contractor or Sub Contractor(s) at any tier are at all times responsible for assuring equipment is in a safe and serviceable condition, and shall perform all tasks in a safe, responsible manner.

1.6.2.5. Personnel Safety

1.6.2.5.1. Contractor shall perform work requirements in a manner to protect building occupants from any harm or injury. Work shall be scheduled to afford this protection.

1.6.2.5.2. Contractor shall immediately correct all safety deficiencies upon notification of the deficiencies by the Contracting Officer/COR, and shall notify the Contracting Officer/COR of the corrective action to be taken, and completion date.

1.6.2.5.3. Contractor shall have competent personnel trained and capable of dealing with minor personnel injuries. In addition to this, each crew of workers shall be provided with first aid kits complying with OSHA and other Federal and State requirements to care for minor injuries normally sustained by contract personnel performing services on washers and dryers.

1.6.2.6. Accident Reporting

1.6.2.6.1. Accidents and Injuries; The Contractor shall submit in writing to the Contracting Officer or his designated representative and the Fort Polk Safety Officer, the events and facts applicable to all accidents or injuries to Contractor personnel while on Government installations or in a duty status anywhere. The written report shall be in the form of a completed Department of the Army (DA) Form 285, U.S. Army Accident Investigation Report, and shall be submitted to the COR within three working days after action or injury.

1.6.2.6.1.1. Contractor shall report accidents/mishaps to the COR -- in addition, the following should also be reported:

(1) Injury or occupational illness to on-duty contractors.

(2) Damage to Government Furnished Materials/Property/Equipment (GFM/GFP/GFE) provided to a contractor.

(3) Contractor accidents involving Army property and personnel.

1.6.2.6.2. The COR shall inform the Garrison Safety Office of instances where the contractor has been notified to take immediate action to correct serious or imminent danger conditions.

1.6.2.6.3. The GSO as well as other Safety Personnel on Fort Polk reserves the right to perform visual inspections of the contractor’s and subcontractor’s job site. Any noncompliance or violations will be reported to the COR.

1.6.3. Recognized Federal Holidays: The Contractor is normally not required to perform services on recognized federal holidays. However, that requirement is subject to mission execution requirements. The recognized federal holidays include:

1.6.4. Hours of Operation. The Contractor shall be available to perform contract services calls during the following hours:

1.6.4.1. The Contractor shall be available to perform contract service calls on South Fort Polk, Monday through Friday, 8:00AM – 4:30PM, except weekends and Federal Holidays, or when the government facility is closed due to local or national emergencies, administrative closings, or similar government directed facility closings.

1.6.4.1.1. Entrance after hours, holidays, and weekends may be acceptable, when contractor performance is deemed necessary and beneficial to the government. If contractor deems it necessary to deviate from the normal hours of operation to ensure timely completion of work under this PWS, at no additional cost to the government, the contractor POC shall inform the COR or KO within 4-8 hours prior to entry, ensuring security measures are maintained for the soldiers, as well as, the contractor.

1.6.4.2. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential to successful performance under this contract. No overtime (OT) or compensatory time (CT) is authorized. Contractor personnel shall not exceed a 40 hour work week; flexible work schedule may be considered.

1.6.5. Place of Performance: Contractor shall have routine access to Government-controlled facilities. The work to be performed under this contract shall be accomplished at South Fort Polk.

1.6.6. Security Requirements.

1.6.6.1. Contractor personnel shall comply with all applicable security and safety regulations, guidance, and procedures, including local, referenced in this PWS and in effect at the work sites.

1.6.6.1.1. Contractor shall ensure compliance with Homeland Security Presidential Directive 12 (HSPD-12). Requirements apply to any contract where contractor employees will access multiple Installations or require access to the government information systems.

1.6.6.1.1.1. Sponsoring organizations, activities whose personnel do not need access to multiple Installations or access to the government information systems will submit a completed access control roster to the Visitor Control Center (VCC). They may receive a MOBILISA visitor card for the terms of their contract (until contract end date, not to exceed 3 years) when sponsored on an access roster. If not sponsored they will only receive a pass for up to 7 days.

1.6.6.1.1.2. MOBILISA card expirations may be updated to reflect a new contract period by submitting an updated access control roster to the VCC.

1.6.6.1.1.3. Access rosters may only be submitted via e-mail to the VCC by a .mil, .gov, .Army and Air Force Exchange Services (AAFES), address by the COR or security activity, all others will be returned without action.

1.6.6.2. Physical Security: The Contractor shall be responsible for safeguarding all government equipment, information and property provided for Contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured. At no time shall the Contractor be allowed to remove any Government equipment or materials from the installation without COR or KO knowledge.

1.6.6.2.1. Physical Security Plan. The contractor shall address the physical security aspects associated with contract performance in government furnished facilities. The plan shall describe how the security plan shall prevent unauthorized access, vandalism, pilferage, larceny, sabotage, and arson directed toward contractor controlled facilities (if applicable). A list of installation buildings for which the contractor shall be responsible shall be included in the plan. The contractor shall maintain an active security checklist for each facility under the contractor's control. The plan shall comply with the provisions of Army Regulation (AR) 190-11, AR 190-13, AR 190-51, DoD 5100.76(D), 5220.22(D) and the Fort Polk, Installation Physical Security Plan. This security plan will be reviewed annually by the DES to ensure regulatory requirements.

1.6.6.2.2. The Contractor shall provide an access roster to the Directorate of Emergency Services (DES), Physical Security Office of all employees monthly, or when any personnel change occurs for access to Fort Polk. An access roster will also be furnished to the Security and Intelligence Division (S&ID), Directorate of Plans, Training, Mobilization, and Security (DPTMS) quarterly or upon request. Access rosters must be forwarded by the COR to the VCC using a specific format electronically from a government computer. All personnel employed under this contract will adhere to all Fort Polk access control policies which include, weapons registration, transportation of weapons on the installation, access control policies, use of installation passes and identification (ID) cards and the operation of motor vehicles.

1.6.6.2.3. A check of records through the National Crime Information Center (NCIC) Interstate Identification Index (III) is the Army minimum baseline background check for entrance onto Army installations for non-Common Access Card (CAC) holders to include entrance of visitors. Contractor shall provide all information required for background checks to meet installation access requirements to be accomplished by the Installation Provost Marshal Office (PMO), DES or Security Office. Contractors will identity proof all employees using e-verify and ensure that no illegal immigrants are employed under the umbrella of this contract.

1.6.6.2.3.1. Access Control: Procedures for commercial vehicle access to Fort Polk are subject to change without prior notice. Current access information may be obtained by calling Physical Security (337-531-7756) / VCC (337-531-0380).

1.6.6.2.3.2. Security Searches/Checks: Contractor and Contractor employees are subject to security searches/checks. Persons found in possession of firearms, ammunition, explosives, pyrotechnic devices, knives, other lethal weapons, or removing Government equipment, supplies, and/or food will be prosecuted and/or barred from the installation.

1.6.6.2.3.3. All Contractor vehicles shall display a clearly visible Contractor’s name/logo, either by paint or magnetic decal, located on driver’s/passenger’s front door, and shall at all times display a valid state license plate, and safety inspection sticker, during performance of washer and dryer install, un-install, maintenance, or inspections in barracks footprint. Must be able to maintain and furnish, at a minimum, proof of state liability insurance, upon request.

1.6.6.2.4. Instructions for Access: The following information is provided to assist in creating an access roster for personnel requiring access to Fort Polk.

1.6.6.2.4.1. Subcontractors or personnel without a CAC, Rapid Gate Card or Transportation Worker Identification Credential (TWIC) card can be escorted by a CAC/Department of Defense (DoD) ID holder if riding in the same vehicle. Those personnel will be expected to identify themselves with a state issued driver’s license or ID. Otherwise, unescorted visitors must go to the VCC adjacent to the main gate located on Entrance Road to be vetted. There, the visitor will present their state issued driver’s license. Once vetted, guests will be issued either a paper pass or a printed photo ID card for long term access not to exceed six months. Both the pass and the ID card will grant access at all Fort Polk Access Control Points. All personnel will still be required to be vetted through the Mobilisa handheld scanners.

1.6.6.2.4.2. Access Rosters: Access Rosters are required to be submitted to the VCC for all contractor personnel. An example of an Access Roster can be provided by the VCC upon request. The roster is self-explanatory, but at a minimum will contain the individual’s name, SSN, date of birth, contract number, duration of visit, and point of contact for access.

1.6.6.2.4.3. Access Rosters MUST be submitted for the contractor by the appointed COR or the designated Government Point of Contact (POC). Any roster submitted by a commercial ISP (example @yahoo.com, @gmail.com, etc.) will not be accepted and must be verified through the Physical Security Office (337) 531-7756.

1.6.7. Key Control: Contractor will not be issued any keys to access buildings. Access will be obtained to buildings by either COR or Unit POC.

1.6.8. Special Qualifications.

1.6.8.1. General:

1.6.8.1.1. The Contractor shall be responsible for ensuring all personnel performing work under this contract comply with all applicable security and safety regulations, guidance, and procedures, including local, referenced in this PWS and in effect at the work sites, as indicated in PWS 1.6.6., Security Requirements during the execution of this contract.

1.6.8.1.2. The Contractor shall provide a work force possessing the skill, knowledge, and ability to perform the services required by this contract and to be security cleared and/or authorized to enter any area on Post that is to receive a washer and dryer.

1.6.8.1.3. Contractor personnel performing work under this contract shall be able to read, write, speak, and understand the English language to effectively carry out all contract requirements. They shall have a command of both the written and spoken English language to properly clearly, and effectively communicate in person or via electronic devices (telephone or Email) with co-workers, customers, and the general public.

1.6.8.1.4. Contractor personnel performing work under this contract shall be U.S. citizens unless the provisions of AR 25-2, Information Assurance have been fully completed and approval has been granted by the Government for the non-U.S. citizen to perform the required support.

1.6.8.1.5. Contractors will identity proof all employees using e-verify and ensure that no illegal immigrants are employed under the umbrella of this contract.

1.6.8.1.6. Access and General Protection/Security Policy and Procedures: All Contractor personnel performing work under this contract shall comply with applicable installation, facility and area commander installation/facility access, local security policies and security procedures provided by the Security Manager Government representative. Contractor personnel shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation PMO, DES or Security Office. Contractor personnel shall comply with all personal identity verification requirements as directed by DoD, Headquarters Department of the Army (HQDA) or local policies. In addition to the changes otherwise authorized by this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor and subcontractor security matters or processes.

1.6.8.1.7. Anti-Terrorism Program

1.6.8.1.7.1. Anti-Terrorism (AT) Level I Training: Contractor personnel performing work under this contract that require access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after commencing performance under this contract and annually thereafter. The Contractor shall submit employee certificates of completion, IAW Technical Exhibit 2 – Deliverables Schedule The training is accessible from any computer and is available at https://jkodirect.jten.mil

1.6.8.1.7.1.1. In the event that the automated system at https://jkodirect.jten.mil not available (e.g., server problems), Level I AT Awareness Training can be provided by a qualified instructor. However, if the training is not completed online, the Level I AT Awareness instructor qualification must be coordinated with the installation Antiterrorism Officer or (installation security equivalent) and the resultant name(s) of approved instructors shall be provided the contracting officer or designee along with all associated cost or schedule impacts to the contract.

1.6.8.1.8. iWATCH Training: The Contractor shall brief all personnel performing work under this contract on the local iWATCH program [training standards provided by the requiring activity Anti-Terrorism Office (ATO)]. This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award with the results reported to the COR IAW Technical Exhibit 2 – Deliverables Schedule.

1.6.8.1.9. Operations Security (OPSEC) Training: Per AR 530-1, Operations Security, the Contractor shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter. OPSEC Training is available at the following website: http://cdsetrain.dtic.mil/opsec/index.htm.

1.6.8.1.9.1 The Contractor shall certify that their workforce has completed initial and annual training through the submission of completion certificate(s) IAW Technical Exhibit 2 – Deliverables Schedule.

1.6.9. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The post award conference will also be utilized to ensure contractor understands all HSPD-12 requirements. The KO and/or COR may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO and/or COR will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.10. Contracting Officer Representative: The COR will be identified by separate letter of appointment. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: Assures that the Contractor performs the technical requirements of the contract; performs inspections necessary in connection with contract performance; maintains written and oral communications with the Contractor concerning technical aspects of the contract; issues written interpretations of technical requirements, including government drawings, designs, specifications; monitors Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinates availability of government furnished property, and provides site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract.

1.6.11. Key Personnel.

1.6.11.1. The Contractor shall provide a Contractor Manager and Alternate who shall be qualified to install, maintain and/or repair the contractor-owned washer and dryer equipment provided on this contract. These personnel shall be designated in writing within five (5) days of contract award, and changes shall be reported to the KO within ten (10) days

1.6.12. Contractor Personnel:

1.6.12.1. Identification of Contractor Personnel: All Contractor personnel attending meetings, answering government telephones, and working in other situations where their Contractor status is not obvious to third parties, are required to identify themselves as such, to avoid creating an impression in the minds of members of the public that they are government officials. All contract workforce must comply with all personal identity verification requirements as directed by DOD, HQDA, and or local policy.

1.6.12.1.1. Contractor shall provide employees with company ID cards prior to their commencement of work.

1.6.12.1.1.1. Contractor personnel shall present a neat appearance and be easily recognized. All contractor personnel and subcontractor employees shall be identifiable by uniform with company logo, and/or company provided identification badge. Identification badge shall be clearly readable, furnished by the Contractor, made of durable material or plastic, and include the Contractor’s company name, ID number, issue and expiration dates, employee’s name, job title, and current color photograph. Employees shall wear the ID on front exterior clothing, above the waist. These I.D. badges shall be consecutively numbered, in sequence, and made accountable by the Contractor. A list of badge numbers and personnel shall be provided to the COR no later than ten (10) days after contract award, and updated as changes occur.

1.6.12.1.2. The Contractor shall develop, maintain, and provide to the COR an updated roster which shall include names, social security number (SSN), Date of Birth, contract number, duration of visit, point of contact for installation access, and positions of all Contractor personnel requiring access to Fort Polk, as well as, indicating which employees were issued CAC or other forms of government identification cards. The Contractor shall submit initial roster IAW Technical Exhibit 2 – Deliverables Schedule.

1.6.12.1.2.1. Access rosters may only be submitted via e-mail to the VCC by a .mil, .gov, or AAFES address by the COR or security activity; all others will be returned without action.

1.6.12.1.3. Contractor personnel whose contracts exceed 180 days in duration are required to be processed for a MOBILISA visitor card for the term of their contract (until contract end date, no to exceed 3 years), when sponsored on an access roster. If not sponsored they will only receive a pass for up to 7 days.

1.6.12.1.3.1. MOBILISA card expirations may be updated to reflect a new contract period by submitting an updated access roster to the VCC.

1.6.12.1.4. The Contractor shall immediately report any lost CAC or government issued identification cards to the COR and Military and/or DoD police agencies. The Contractor shall immediately collect the CAC and other government issued forms of identification upon termination of employee, or at the end of the contract performance period. The CAC and other government issued forms of identification shall be returned to the COR within one (1) hour of employee termination, or at the end of contract performance period, whichever comes first. Final payment may be delayed if Contractor fails to comply with these requirements.

1.6.12.2. Contractor Personnel Appearance and Performance: It is essential that all Contractor personnel meet the highest standards of professionalism and personal integrity. The Contractor shall ensure their personnel do not perform work under the influence of alcohol, illegal prescribed drugs or any other incapacitating agents. Contractor personnel shall remain fully clothed at all times while on the installation. This includes shirts with sleeves, shoes and long pants. Tank tops and tee shirts worn as outerwear are prohibited. No Sagging pants of any type shall be allowed, and pants shall always be worn in a safe manner. Protective clothing and Personal Protective Equipment (PPE) shall be worn in accordance with AR 385-10.

1.6.13. Reserved.

1.6.14. Phase-In/Phase-Out Periods:

1.6.14.1. Phase-In: To minimize any decreases in productivity and to prevent possible negative impact on additional services, the Contractor shall have the Contract Manager on board, during the 75-day phase-in period. Phase-in is the 75 days after the initial task order where the Contractor is alloted time to field all machines and transfer services to full performance. The Contractor shall obtain MOBILISA visitor cards, complete all initial security training, complete all signage and machine labeling, and all other reporting required throughout PWS during the phase-in period.

1.6.14.1.1. The Government will include the line item titled “Inital Installation” to cover costs associated with initial installation. Phase-In includes coordination with the current Contractor regarding the removal of old contractor-owned machines and complete installation of new contractor-owned machines.

1.6.14.1.2. The Contractor shall provide a phase-in schedule for fielding new machines that can also be used to ensure that old machines are removed no more than 24 hours prior to installation of new equipment. Contractor shall coordinate access to buildings with units and COR. Once machines are installed, the incoming Contractor is able to invoice for installation and pro-rated maintenance costs for those machines.

1.6.14.1.3. The contractor shall be responsible for removal and disposal of all crating and/or packaging materials to an off Post location in accordance with Hazmat regulations and guidelines during the phase-in or any other installation.

1.6.14.2. Phase-Out: Prior to the completion of this contract, transition and turnover with removal of equipment shall occur, at which time the incoming Contractor will begin to field new equipment. This will allow for orderly turnover of equipment, and will help to ensure continuity of services. The outgoing Contractor is ultimately responsible for performing full services IAW the contract, during the phase-out period, until machines are uninstalled, and shall not defer any requirements for the purpose of avoiding responsibility or of transferring, such responsibility to the succeeding Contractor. The outgoing Contractor shall fully cooperate with the succeeding Contractor and the Government, so as not to interfere with their work or duties. Additionally, as new equipment is installed during the phase-in period, each Contractor shall bill for only actual machines installed. The phase-in schedule provided by the incoming Contractor MAY be incorporated into this contract in order to effect a smooth and orderly transition.

1.6.14.2.1. To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the outgoing Contractor shall have all personnel on board during the phase-out period. The outgoing Contractor shall be prepared to transition the work load to the newly selected Contractor during the seventy-five (75) day phase-out period, which will occur at the end of the period of performance of the contractual effort.

1.6.14.2.2. Phase-Out Plan. The incoming Contractor shall develop a phase-out plan to effect a smooth and orderly transfer of contract responsibility to a successor. The plan shall fully describe the Contractor’s approach to the following issues, at a minimum: Removal of Contractor property; data and information transfer; clean-up of Contractor work areas; turn-in of government issued identification cards, and any other actions required to ensure continuity of operations. The Contractor shall provide the phase-out plan to the COR upon exercise of the second option period.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CALL BACK. A request for additional service following an initial service call that has not provided the required results.

2.1.2. CONTRACT DISCREPANCY REPORT – A report the Contractor is required to respond to whenever performance is unsatisfactory. The CDR requires the Contractor to explain, in writing, why performance was unsatisfactory; how performance shall be returned to satisfactory levels; and how recurrence of the problem shall be prevented in the future.

2.1.3. CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and/or terminate contracts, and to make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.4. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor, as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5. CONTRACT MANAGER. The Contractor’s on-site representative. The Contract Manager shall be delegated the authority to manage and coordinate all phases of the contract.

2.1.6. CONTRACTOR PERSONNEL. Contractor and subcontractor employees performing working under this contract.

2.1.7. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the PWS.

2.1.8. DELIVERABLE. Anything that can be physically delivered, but may include non-physical things, such as meeting minutes or reports.

2.1.9. EMERGENCY WORK/CALLS - Work which takes priority over all other service request and requires immediate action, including diverting mechanics from other jobs, if necessary, to cover the emergency. Usually, the work is necessary for the protection of health, safety, and security of sensitive Government property, or to prevent damage to property.

2.1.10. GOVERNMENT PROPERTY- All property owned by or leased to the Government or acquired by the Government except the contractor furnished machines and their accessories and accouterments under the terms of contract. Government property includes both Government-furnished property and Contractor acquired property as defined in FAR 45.101.

2.1.11. INSPECTION. The examination and testing of supplies or services (including, when appropriate, raw materials, components, and intermediate assemblies) to determine whether they conform to contract requirements.

2.1.12. KEY PERSONNEL. Contractor employees who are critical for achieving PWS objectives. Key personnel shall meet position qualification and experience requirements indicated in the PWS.

2.1.13. LAUNDRY ROOM. Any room that has washers and dryers installed or to be installed.

2.1.14. MAINTENANCE – Any action taken to keep equipment in a serviceable condition, or to restore it to its original intended purpose, when it is unserviceable. Maintenance of equipment includes inspecting, servicing, testing, replacing, and repairing.

2.1.15. NON-FAIR WEAR AND TEAR. Physical machine damage or destruction that occurs as a result of a specific event or action that exceeded the definition of Normal Wear and Tear, which is categorized as damage that naturally and inevitably occurs as a result of normal wear or aging; a form of depreciation which is assumed to occur even when an item is used competently and with care and proper maintenance to avoid failure of equipment. (i.e. Kicking in side panels of machines, bending door of dryer to incapacitate the machine in unserviceable condition, etc.)

2.1.16. PERFORMANCE PREQUIREMENT SUMMARY (PRS). A listing of the service outputs under the contract that are to be evaluated by the COR on a regular basis, the surveillance methods to be used for these outputs, and the performance requirement of the listed outputs.

2.1.17. PHASE-IN PERIOD. First 75 days of Contract.

2.1.18. PHASE-OUT PERIOD. Last 75 days of Contract.

2.1.19. PHYSICAL SECURITY. Actions that prevent the loss or damage of government property.

2.1.20. PROVIDE. Furnish and install, complete in-place.

2.1.21. QUALITY ASSURANCE. A planned and systematic pattern of all actions necessary to provide confidence that adequate technical requirements are established; products and services conform to established technical requirements; and satisfactory performance is achieved. For the purposes of this document, quality assurance refers to actions by the Government.

2.1.22. QUALITY ASSURANCE SURVEILLAND PLAN. The Government’s organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.23. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.24. REPAIR. To restore an item to a serviceable condition through correction of a specific failure or unserviceable condition. This includes, but is not limited to, inspecting, cleaning, preserving, adjusting, replacing, welding, riveting, and strengthening. Cleaning refers to lint removal from traps, blowing out dryer drums, and cleaning strainers on washers.

2.1.25. RESPONSE. As used in relation to service orders, means the Contractor’s workforce is at the work site ready to commence required work within the specified time as described in the PWS and the contract.

2.1.26. SERVICE ORDER. A request for service or repair on machines once they have been installed.

2.1.27. SHALL. The word “shall” is used in connection with the Contractor, and specifies that the provisions are binding.

2.1.28. SUBCONTRACTOR. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

2.1.29. TASK. A definite unit of work to be accomplished by the Contractor.

2.1.30. TEST. The use of equipment, or other means, to check an item of equipment or work to determine if the equipment is operating within the parameters established for the equipment, or to determine if work has been accomplished within the established requirements.

2.1.31. WORK DAY. The length of time during a day in which the Contractor provides services, in accordance with the contract. Also referred to as Business Day.

2.1.32. WORK WEEK. Monday through Friday, unless otherwise specified.

2.2. ACRONYMS:

GFP Government Furnished Property

OSHA Occupational Safety and Health Act

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Utilities: The Government will provide utilities in all…