Region_4_PWS.pdf

SOLICITATION NO. W91238-17-R-0005

MUNICIPAL SERVICES FOR

63rd REGIONAL SUPPORT COMMAND Region 4

U.S. Army Engineer District, Sacramento Corps of Engineers 1325 J Street Sacramento, CA 95814

Request for Proposal

Sept 20, 2016

TABLE OF CONTENTS

SECTION A – SOLICITATION FORM – SEE SF1449

SECTION B – SUPPLIES OR SERVICES AND PRICES – SEE SF1449

SECTION C – DESCRIPTIONS AND SPECIFICATIONS – PERFORMANCE WORK STATEMENT

SECTION D – NOT USED

SECTION E – INSPECTION AND ACCEPTANCE – SEE SF1449

SECTION F – DELIVERIES OR PERFORMANCE

SECTION G – CONTRACT ADMINISTRATION DATA – SEE SF1449

SECTION H – SPECIAL CONTRACT REQUIREMENTS – SEE SF1449

SECTION I – CONTRACT CLAUSES – SEE SF1449

SECTION J – LIST OF DOCUMENTS, EXHIBITS, AND OTHER ATTACHMENTS

SECTION K – REPRESENTATIONS, CERTIFICATIONS AND OTHER STATEMENTS OF OFFERORS –

SEE SF1449

SECTION L – INSTRUCTIONS, CONDITIONS AND NOTICE TO BIDDERS – SEE SF1449

SECTION M – EVALUATION FACTORS FOR AWARD – SEE SF1449

MUNICIPAL SERVICES FOR 63rd RSC Region 4

SECTION A – SOLICITATION FORM – SEE SF1449

SECTION B – SUPPLIES OR SERVICES AND PRICES – SEE SF1449

SECTION C – DESCRIPTIONS AND SPECIFICATIONS – PERFORMANCE

WORK STATEMENT

0100000 – General Information

0100000 – General Information Spec Item

Title Description

1 General Information

1.1 Outline of

Services

Except where otherwise stated, the Contractor shall furnish all labor, supervision, management, tools, materials, equipment, facilities, transportation, incidental engineering, and other items necessary to provide Municipal Services at the Region 4 sites outlined below and described in this Performance Work Statement (PWS):

REGION 4

Facility Code Site Name & Site Address AZ010 Barnes Hall USARC/AMSA 96(G) – 6201 Oak St, Phoenix, AZ 85008-3494 AZ023 Herrera Hall USARC – 7334 Ulysses Ave, Mesa, AZ 85212-6390

*NM004* Warren Brothers Memorial USARC – 1213 Richey Ave, Artesia, NM 88210-3428 *NM005* Gallagher Memorial USARC – 1300 Brown Rd, Las Cruces, NM 88005-3047 NM008 SSG James L Phillips USARC – 500 Pine St, Silver City, NM 88062-1136 NM009 Joseph I Gonzales USARC – 43a Bataan (Arng Cplx) Blvd, Santa Fe, NM 87508-4695 NM014 Kirtland AFB AFRC – 8810 S Avenue SE, Kirtland AFB, NM 87117-8810 NM017 Proposed Las Cruces GTA – 385 Rea Blvd, Las Cruces, NM 88007 NV001 Taylor Hall AFRC – 2901 Sahara Ave, Las Vegas, NV 89104 NV003 Nellis AFRC/OMS – 5095 Range Rd, Las Vegas, NV 89115 NV008 Sloan USARC – 13825 Hinson St, Sloan, NV 89054

*NV010* Las Vegas USARC #5, Skypoint – 5750 Sky Point Drive, Las Vegas, NV 89130 *TX191* Fort Bliss AFRC/ECS – 11701 Montana Ave, El Paso, TX 79936-1093 TX233 Fort Bliss USARC – 11601 Montana Ave, El Paso, TX, 79936

*Optional Site

The PWS is organized into annexes. Annex 1 is "General Information". Annex 2 contains on-site project management and administration requirements. Annex 3 through Annex 18, and related sub-annexes, contain the technical requirements.

Contractor may be requested to perform an inventory of a new site within the Region through an IDIQ task order under this contract. Additional sites may be added to this PWS for the Contractor to provide Municipal Services through future modifications.

1.2 Project Location The work shall be performed at various locations as listed in Spec Item 1.1 above, and will vary from location to location.

Service locations may be added or deleted, and the services required at each location may be changed during the term of the contract via contract modification, at the discretion of the Government. The following is an example of the dispersion of work at the various locations.

(1) Janitorial Services, such as space cleaning, floor care, restroom services: various locations

0100000 – General Information Spec Item

Title Description

(2) Pest Control Services: various locations

(3) Grounds Maintenance Services: various locations

(4) Environmental Services: various locations

1.3 Background

Information

This work is currently being performed by smaller contracts and credit card purchases. The intent of this contract is to consolidate the performance of municipal services for multiple types of services and locations into a single contract. In some locations services will continue to be performed by existing contracts until their planned expiration. The chart below provides a list of locations and services being performed by existing contracts, and the date performance of such services will begin under this contract. The total estimated number of personnel utilizing the facilities is 4,500 people per month.

The cost of these services shall be accounted for in the Contractor’s ELIN prices beginning on the date services are to begin. As such, no contract modification will be issued to add these services.

List of Services to Be Phased In and Mandatory Subcontractors

SITE SERVICE START DATE MANDATORY SUBCONTRACTORS*

AZ010 JANITORIAL 01-APR-2017

AZ010 GROUNDS MAINTENANCE 01-AUG-2017

AZ023 JANITORIAL 01-APR-2017

AZ023 GROUNDS MAINTENANCE 28-SEP-2017

NM004 JANITORIAL, Optional

NM004 GROUNDS MAINTENANCE 01-JUN-2017

NM005 JANITORIAL, OPTIONAL

NM005 GROUNDS MAINTENANCE 01-AUG-2017

LETS GO TO WORK

RUBEN ANAYA 915-778-1858

NM008 JANITORIAL 01-SEP-2017

NM008 GROUNDS MAINTENANCE 01-MAY2017

NM009 JANITORIAL 01-APR-2017

NM009 GROUNDS MAINTENANCE 01-OCT-2017

NM014 JANITORIAL 01-APR-2017

NM014 GROUNDS MAINTENANCE 01-APR-2017

NM017 JANITORIAL 01-MAY-2017

NM017 GROUNDS MAINTENANCE 01-APR-2017

NV001 JANITORIAL 01-OCT-2017

NV001 GROUNDS MAINTENANCE 01-OCT-2017

NV003 JANITORIAL 01-APR-2017

NV003 GROUNDS MAINTENANCE 01-OCT-2017

NV008 JANITORIAL 01-SEP-2017

0100000 – General Information Spec Item

Title Description

NV008 GROUNDS MAINTENANCE 01-APR-2017

NV010 JANITORIAL, Optional 01-APR-2017 NV010 GROUNDS MAINT Optional 01-APR-2017 TX191 JANITORIAL, Optional TX191 GROUNDS MAINt. Optional

TX233 JANITORIAL 01-AUG-2017

LETS GO TO WORK

RUBEN ANAYA 915-778-1858

TX233 GROUNDS MAINTENANCE 01-APR-2017

*See Section I - FAR 52.208-9

1.4 Verification of

Workload and Conditions

Throughout the PWS, the workload data is generally referred to as being located in Section J. Section J provides data such as maps, floor plans, and tables to represent the type, quantity and location of services to be provided, as of the time of inventory. However, offerors are encouraged to attend the site visit as part of its due diligence to assess the nature of work and conditions under which work is to be performed.

1.5 Climate Patterns The climate pattern is predominately hot dry summers and mild winters.

1.6 Related

Information There are four types of Related Information that can be found in the Description and Related Information columns of the specification as follows:

Informational Notes as used throughout this PWS provides additional information to offerors to be used in developing a thorough understanding of the work to be performed in this contract. Any block of text marked “Informational Notes” throughout Annexes 1 through 18 is subject to this disclaimer. Offerors may not rely upon the "Informational Notes" as material representations of the Government. Information provided in "Informational Notes" does not create a contractual requirement on either party to this contract.

Clarifying Information describes client expectations in a more detailed manner than the Performance Objective and Performance standard alone.

Constraining Information describes limitations to the work performed to meet the Performance Objective and Performance Standard.

Requirement Information further describes client requirements associated with each Performance Objective.

1.7 Army Approach

to Service Contracting

The Department of Army (DoA) spends over $1 billion in annual obligations to meet global requirements for facility operations and maintenance provided through Facility Support Contracts (FSC) and additional billions to provide other base operations support services (OBOS). The Head of the Contracting Activity (HCA) has focused increased attention on re-engineering FSC contracts in response to customer and industry feedback, budget constraints, and the impact of a variety of contracting, program management and financial management regulations. The Army also supports the following principles:

0100000 – General Information Spec Item

Title Description

1.7.1 Partnering

Philosophy

The first principle is that the Army views its contractors as partners and not just abstract service providers. The Army wants its contractors to succeed because partners' success drives the Army's successful mission completion. Within the bounds of acquisition policy the Army intends to work to find solutions that will be beneficial to both the Government and its partners.

1.7.2 Contractor's

Knowledge

The second principle is that the Army will receive insightful management from its contractors. This management will include the knowledge, skills, authority and willingness to use contractor resources to find better ways of serving Army clients’ strategic and operational goals and objectives. The Army's use of performance-based objectives evidences this principle. Although performance work statements will typically contain several levels of performance assessment, the Army wants its contractors to exercise maximum discretion within bounds of prudent risk management to adjust processes and resources needed to reach specified objectives at the highest performance level.

1.7.3 Industry Best

Practices

The third principle is that the Army will adopt industry best commercial practices and maintain state-of-the-art service delivery. It is the Army's and contractor's responsibility as partners to reach this goal. To that end, the Army's emphasis will be in evaluating performance objectives (end results).

1.8 Standard

Template

Key to implementing a programmatic approach is using a standard template that ensures Army-wide consistency yet affords appropriate tailoring to meet local needs. This contract conforms to the standard template and has been tailored for this solicitation. Offerors should develop an understanding of the template as part of performing due diligence in reaching an understanding of the Army’s requirements and expectations.

The standard template contains 18 standard annexes. Annex 1 will always contain information that is relevant to the entire scope of the contract. Annex 2 contains on-site project management and administration requirements that are relevant to the entire scope of the contract. Annexes 3 through 18 contain the technical information and requirements peculiar to that technical annex. Within each technical annex, the organization of information and requirements are also standardized. Specification item 1 will always contain General Information. Specification item 2 will always contain the management and administrative requirements. Specification item 3 will always contain the Firm Fixed-Price (FFP) requirements. Specification item 4 will always contain the Indefinite Delivery-Indefinite Quantity (IDIQ) requirements.

Requirements and standards for higher level specification items apply to all subordinate specification items, e.g., Specification Item 3 standards apply to all firm fixed priced specification items. Specification Item 3.1 is applicable to all

3.1 subordinate specification items. Specification Items 3.2 and 3.3 are not considered subordinate to 3.1. All costs associated with Annexes 1 and 2 and Specification items 1 and 2 must be priced and distributed within Specification Item 3 of Annexes 3 through 18.

1.9 Army PBSC

Approach

The Army’s approach to performance-based service contracting (PBSC) includes four component parts which are 1) performance outcomes, 2) measurable standards, 3) consideration of incentives, and 4) quality assurance surveillance plan.

1.10 Technical

Proposal Certification

The contractor warrants that its proposal incorporated herein by reference including, but not limited to, proposed approaches, staffing, methodology, or work plans, will meet the performance objectives set forth in this contract during execution thereof. The contractor is not excused from meeting such performance objectives in the event such proposal proves inadequate as conceived or executed to meet such performance objectives. The contractor understands that it

0100000 – General Information Spec Item

Title Description bears all of the cost and performance risk associated with adopting acceptable additional (and/or alternative) means or methods of meeting the performance objective.

0200000 - Management and Administration

Spec Item Title Description 2 Management and Administration

2.1 Definitions and

Acronyms

See J-0200000-01 for Acronyms.

2.1.1 Area Facility

Operations Specialist

(AFOS)

A Government or Contractor representative of the US Army Reserve.

2.1.2 Calendar Days Unless otherwise noted, all days are calendar days.

2.1.3 Competent

Person A person who has the professional experience and training necessary to identify existing and predictable hazards at a work or service environment, and who has the authority to take prompt and corrective action to eliminate or remove dangers from the environment.

2.1.4 Contract

Deficiency

The failure of the Contractor to perform in accordance with contract requirements and specifications. A contract deficiency may result from failure of the Contractor to provide, or provide on time, the required contract service or it may result when the required service does not meet specific contract standards.

2.1.5 Contracting

Officer (KO)

That individual with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings. The term includes certain authorized representatives of the Contracting Officer acting within the limits of their authority as delegated by the Contracting Officer.

2.1.6 Contracting

Officer’s Representative

(COR)

The person designated in writing by the Contracting Officer to act as his/her authorized representative to assist in administration of the contract.

2.1.7 Contractor That entity or its representative responsible for the delivery of the services or materials specified in this contract, as designated by contract award. The term Contractor as used herein refers to both the prime Contractor and any subcontractors. The prime Contractor shall insure that subcontractors comply with the provision of this contract.

2.1.8 Contractor

Representative

That individual appointed by the Contractor, either orally or in writing, who has been assigned responsibility for executing the requirements of this contract.

2.1.9 Direct Material

Costs

The actual vendor invoice charges for materials used for performance of work under this contract. Direct material costs shall include shipping charges when such charges are included on the invoice by the vendor, as well as any discounts allowed for prompt payment and discounts or rebates for core value or salvage value that accrue to the Contractor. When questions arise concerning the cost of materials, material costs will be based on the lowest of quotes provided by the Contractor from at least three different commercial vendors for the direct material cost. The Government retains the right to obtain additional quotes in questionable situations. The lowest price will be used.

2.1.10 Equipment Anything kept, furnished, or provided for a specific purpose. All equipment needed to accomplish this contract to be supplied by Contractor.

2.1.11 Facility A building or structure designed and created to serve a particular function.

2.1.12 Facility

Coordinator The Government employee designated by the Center Commander at each service location to provide building access and other local coordination with the Contractor as required for the provision of services under this contract.

2.1.13 Frequency of

Service

Annual (A) or Yearly (Y). Services performed once during each 12-month period of the contract at intervals of 335 to 395 days.

Biennial (B). Services performed once during each 24-month period of the contract at intervals of 670 to 790 days.

Daily (D5) or 5W. Services performed once each calendar day, Monday through Friday, including holidays unless otherwise noted.

Every two weeks. Services performed once every two weeks, or 26 times during each 12-month period of the contract.

Every four weeks. Services performed once every four weeks, or 13 times during each 12-month period of the contract.

Monthly (M). Services performed 12 times during each 12-month period of the contract at intervals of 28 to 31 calendar days.

Quarterly (Q) or four per year (4Y). Services performed four times during each 12-month period of the contract at intervals of 80 to 100 calendar days.

Semiannual (SA) or two per year (2Y). Services performed twice during each 12-month period of the contract at intervals of 160 to 200 calendar days.

Semimonthly (SM) or two per month (2M). Services performed 24 times during each 12-month period of the contract at intervals of 14 to 16 calendar days.

Six times per month (6M). Service performed six times per month.

Six times yearly (6Y). Services performed six times per year, such as in January, March, May, July, September, and November.

Three times yearly (3Y). Services performed three times per year, such as in January, May, and September.

Three times weekly (3W). Services performed three times a week, such as Monday, Wednesday, and Friday.

Twice weekly (2W). Services performed twice a week, such as Monday and Thursday or Tuesday and Friday.

Weekly (W). Services performed 52 times during each 12-month period of the contract at intervals of six to eight calendar days.

2.1.14 Maintenance

and Repair

The preservation or restoration of a piece of equipment, system, or facility to such condition that it may be effectively used for its designated purposes. Maintenance/repair may be adjustment, overhaul, reprocessing, or replacement of constituent parts or materials that are missing or have deteriorated by action of the elements or usage, or replacement of the entire unit or system if beyond economical repair.

2.1.15 Means

Facilities and Commercial

A data collection and organization system developed by R. S. Means Company which can be used to prepare accurate, dependable construction estimates and budgets in a variety of ways. The Contractor shall use the latest edition. Material prices are based on a national average and computed labor costs are based on a 30-city national

Renovations Cost Data average. Data has been targeted for maintenance and repair, preventive maintenance, and general maintenance. .

An estimate prepared using this data is called a "Means estimate"; data may simply be referred to as "Means".

2.1.16 Operation and

Maintenance and Support Information

(OMSI)

OMSI is a set of consultant-prepared data manuals that contain detailed, as-built technical information that describes the efficient, economical and safe operation, maintenance and repair of a facility, plant, equipment or system throughout its life cycle. Generally prepared following completion of new construction facility or major facility upgrade. OMSI’s typically include staffing and budgeting information, supply support including critical spare parts, operating procedures, troubleshooting and diagnostic guides, extended warranty data, maintenance task frequencies and documentation, technical data, repair procedures and manufacturer’s product data.

2.1.17 Pre-expended

Bin Materials and Supplies

The minor materials and supplies that are incidental to the job, for which the total direct cost of any one material line item shown on the material estimate is $10.00 or less. Examples of pre-expended bin materials and supplies include, but are not limited to, solder, lead, flux, electrical connectors, electrical tape, fuses, nails, screws, bolts, nuts, washers, spacers, masking tape, sand paper, solvent, cleaners, lubricants, grease, oil, rags, mops, glue, epoxy, spackling compound, joint tape, plumbers tape and compound, clips, welding rods, and touch up paint.

2.1.18 Quality

Assurance

A method used by the Government to provide some measure of control over the quality of purchased goods and services received.

2.1.19 Quality

Assurance Representative

(QAR)

That individual designated by the KO to be responsible for the monitoring of Contractor performance.

2.1.20 Quality Control

(QC)

A method used by the Contractor to control the quality of goods and services produced.

2.1.21 Response Time The time allowed the Contractor after initial notification of a work requirement to be physically on the premises at the work site with appropriate personnel, tools, equipment, and materials, ready to perform the work required.

2.1.22 Regional

Facility Operations Specialist

(RFOS)

Regional Government Representative for Army Reserve.

2.1.23 Unit Priced

Labor (UPL) Hour

The unit price bid by the Contractor to perform one hour of work-in-place. With the exception of direct material and construction equipment costs, the unit price includes all indirect and direct costs associated with performing work.

The price includes the Contractor’s hourly composite trade wage, adjusted to allow for workforce productivity; costs for pre-expended bin materials, union agreements, crew sizes, hand tools, payroll burdens and fringes, overtime, job (field) overhead (including clerical support, supervision, inspection, fees, taxes, licenses, permits, and insurance), general and administrative (home office) overhead, and profit. Additionally, time for job preparation, safety standby personnel, and similar indirect labor elements are included.

2.1.24 Ordering Officer

(OO)

Not applicable

2.1.25 Directorate of

Public Works

(DPW)

Directorate of Public Works for Army Reserve.

2.2 General

Information

2.2.1 Government

Regular Working Hours

The Government's regular working hours include times in which facilities are used to support the military mission, and vary from site to site. Regular working hours are typically 0800-1600, five days per week, Monday through Friday, except observed Federal holidays; and Saturdays and Sundays up to two weekends per month. Exceptions to the regular hours of operation are detailed in subsequent sections of this PWS. The performance of other work requirements shall be accomplished within the Government’s regular working hours unless the specific work requirement specified herein necessitates otherwise. Any other work outside Government regular working hours requires prior COR approval.

2.2.1.1 Observed

Federal Holidays

The Government observes the following holidays:

New Year’s Day, January 1st Martin Luther King Jr.’s Birthday, 3rd Monday in January President’s Day, 3rd Monday in February Memorial Day, last Monday in May Independence Day, July 4th Labor Day, 1st Monday in September Columbus Day, 2nd Monday in October Veterans’ Day, November 11th Thanksgiving Day, 4th Thursday in November Christmas Day, December 25th.

2.2.2 Wage

Determinations

Refer to J-0200000-02 for Service Contract Act wage determinations.

2.2.3 Requirements

Hierarchy

Requirements or definitions specified in each spec item of this contract apply to subordinate paragraphs. For example, requirements shown in spec item 3.1 would apply to spec items 3.1.1, 3.1.2, 3.1.2.1 and so on.

2.3 General

Administrative Requirements

2.3.1 Required

Conferences and Meetings

The Contractor may be required to attend administrative and coordination meetings.

2.3.2 Permits and

Licenses

Within 15 days after award of this contract, the Contractor shall obtain all required permits, licenses, and authorizations to perform work under this contract and comply with all the applicable federal, state and local laws and regulations. Provide evidence of such permits and licenses to the COR before work commences and at other times as requested by the COR.

2.3.3 Insurance Within 15 days after award of this contract, the Contractor shall furnish the KO and COR a certificate of insurance as evidence of the existence of the following insurance coverage in amounts not less than the amounts specified below in accordance with the FAR Clause 52.228-05, INSURANCE – WORK ON A GOVERNMENT INSTALLATION. This insurance must be maintained during the performance period.

2.3.3.1 Certificate of

Insurance

The Certificate of Insurance shall provide for at least 30 days written notice to the KO by the insurance company prior to cancellation or material change in policy coverage. Other requirements and information are contained in the aforementioned insurance clause.

2.3.3.2 Minimum

Insurance Amounts

The Contractor shall procure and maintain, during the entire period of performance under this contract, the following minimum insurance coverage:

Comprehensive General Liability: $500,000 per occurrence Automobile Liability: $200,000 per person, $500,000 per occurrence, $20,000 per occurrence for property damage Workmen's Compensation: As required by Federal and State worker's compensation and occupational disease statutes Employer's Liability coverage: $100,000, except where worker's compensation may not be written by private carriers - Other as required by State Law

2.3.4 Protection of

Government Property

During execution of the work, the Contractor shall protect Government property. The Contractor shall return areas damaged as a result of negligence under this contract to their original condition at no cost to the Government.

2.3.5 Access to Work

Areas

The Contractor shall make all arrangements through the appropriate office necessary to obtain access to buildings, facilities and other work areas, and when necessary, arrange for them to be opened and closed by the controlling authority. The Government will not issue keys to the Contractor. The Contractor shall use due diligence and be responsible for compromised security systems to include replacement costs that result from its action or inaction.

2.3.6 Instructions, Directives, and References

Applicable Department of Defense (DoD) and other directives, instructions, and references are listed in J-0200000- 03.

2.3.7 Invoicing

Procedures

See FAR Clause 52.212-4(g), CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS, Section I. A consolidated package with all sites individually invoiced will be accepted no more frequently than monthly. See invoicing procedures in J-0200000-04.

At this time the Army Corps of Engineers is NOT using Wide Area Work Flow (WAWF) for invoice submission. Until further notice is provided any invoices submitted via WAWF will not be processed.

2.3.8 Forms See Section J-0200000-05 for accident reporting, and damage reporting.

2.3.9 Training for

Maintenance and Operation

When construction, renovation, or repair work is performed by means other than this contract, the Contractor shall attend Government provided training, as applicable, for maintenance and operation of new and replacement systems and equipment at no additional cost to the Government.

of New and Replacement Systems and Equipment

2.4 Government-

Furnished Property, Materials and Services

The Government will furnish or make available to the Contractor certain Government-owned facilities, utilities, materials, and equipment for use in connection with this contract. Refer to J-0200000-06.

2.4.1 Government-

Furnished Facilities (GFF)

If existing, janitor’s closets will be provided at each facility receiving janitorial services. Existing closets are identified in J-1503010-03. No other facilities will be provided for the Contractor’s use.

2.4.2 Government-

Furnished Utilities

All normally available utilities will be free to the Contractor at existing outlets for completion of this contract, to include water, sewer, and electricity. No phone, fax, copying, computer services, or office space will be available.

2.4.3 Government-

Furnished Materials

(GFM)

None

2.4.4 Government-

Furnished Equipment

(GFE)

None

2.5 Contractor-

Furnished Items

Except for items identified as Government Furnished, the Contractor shall provide all equipment, materials, parts, supplies, components, and facilities to perform the requirements of this contract. All Contractor furnished items shall meet or exceed applicable commercial and industry standards for grade and quality. The COR may inspect Contractor-furnished items for adequacy and compliance with contract requirements. Inadequate or unsafe items shall be removed and replaced by the Contractor at no cost to the Government. Materials containing asbestos, lead, and PCB’s shall not be brought on site. The COR may at any time require samples, Safety Data Sheets (SDS), manufacturer’s data cut sheets of materials used in this contract.

All materials must comply with Army Regulation (AR) 200-1, which requires all Army Organizations and activities to meet affirmative procurement requirements and promote use of nontoxic substances.

2.6 Management The Contractor shall manage the total work effort associated with the services required herein to meet the performance objectives and standards. Such management includes but is not limited to planning, scheduling, cost accounting, report preparation, establishing and maintaining records, and quality control. The Contractor shall provide staff with the necessary management expertise to assure performance objectives and standards are met.

2.6.1 Work Control The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking and reporting of work in progress. The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal scheduling and status reports shall be provided when requested by the COR. A written status report of any item of work must be provided within two hours of the inquiry during regular working hours, and by 0900 the following work day for inquiries after regular working hours.

2.6.2 Work Schedule The Contractor's work shall not interfere with normal Government business. In those cases where some interference is unavoidable, the Contractor shall minimize the impact and effects of the interference. The Contractor shall provide advance access of all of its work schedules to the Government. The Contractor shall notify the COR of any difficulty in scheduling work due to Government controls.

2.6.3 Service

Interruptions

If any utilities or other services must be discontinued (even temporarily) due to scheduled contract work, the Contractor shall notify the COR, affected tenants, and customers a minimum of 10 calendar days in advance. If the discontinued service is due to an emergency breakdown the Contractor shall notify the COR, affected tenants and customers as soon as practicable.

2.6.4 Contractor’s

Computerized Maintenance Management Systems

(CMMS)

The Government will not make CMMS systems available for the Contractor's use in managing the effort required under this contract. The Contractor shall maintain complete and accurate records of all services provided and make these records available for the Government's use in managing the effort required under this contract.

2.6.5 Quality

Management System (QMS)

The Contractor shall establish and maintain a complete QC program in accordance with the provisions specified herein. The Contractor’s QC Program shall provide an effective and efficient means of identifying and correcting problems throughout the entire scope of operations. The Contractor's QC program shall address:

Accurate documentation of work processes, procedures, and output measures.

A systematic procedure for assessing compliance with performance objectives and standards.

Accurate documentation of quality inspections conducted throughout the execution of work.

Assessment-driven corrective actions and process adjustments as appropriate in a timely manner.

2.6.5.1 Quality

Management (QM) Plan

The Contractor shall develop and submit a QM Plan within 15 calendar days after award. The QM Plan shall describe the QMS methodology and approaches used under this contract. If any changes are made during the period of performance, submit to the KO a revised QM Plan for acceptance within seven calendar days.

2.6.5.2 Quality

Inspection and Surveillance

The Contractor shall establish and maintain an inspection and surveillance system in accordance with the FAR Clause 52.246-4, INSPECTION OF SERVICES – FIXED PRICE, to ensure that the work performed conforms to the contract requirements. The Contractor shall document and maintain a file of all scheduled and performed inspections and surveillances, inspection and surveillance results, and dates and details of corrective and preventive actions. The quality inspection and surveillance file shall be the property of the Government and made available during the Government’s regular working hours. The file shall be turned over to the KO within five calendar days of termination of the contract.

2.6.5.3 Quality

Inspection and Surveillance Report

The Contractor shall submit a copy of the Contractor Quality Inspection and Surveillance Report monthly with the monthly invoice. The Contractor Quality Inspection and Surveillance Report shall include a summary and results of the quality inspection and surveillance events performed and assessment-driven corrective actions and process adjustments during the previous month. The Government may adjust the frequency of the submittal based on the Contractor’s quality of performance.

2.6.6 System and

Equipment Replacement

The Contractor shall maintain the integrity and performance of existing energy saving, water conservation or other sustainability design features of systems and equipment in the performance of repair and replacement work. Except where otherwise specified, replacement components shall be of the same model/style or equivalent as the component being replaced. Substitutes for replacement components must be accepted by the KO prior to use. The COR will furnish available information for the existing systems and equipment.

2.7 Personnel

Requirements

The Contractor shall comply with the personnel requirements stated below.

2.7.1 Key Personnel The Project Manager shall be considered key personnel as defined in Section L.

2.7.1.1 Project

Manager (PM) The PM must have relevant experience at a comparable level of responsibility in projects of similar size, scope and complexity. The PM or alternate shall have full authority to act for the Contractor on all contract matters relating to this contract. The PM or alternate shall be available by phone within one hour both during and after the Government's regular working hours.

2.7.1.2 Quality Control

Manager

(QCM)

The Contractor shall provide a QCM who shall have full authority and responsibility for assuring performance objectives and standards identified in this contract are met.

2.7.1.3 Site Safety and

Health Officer

(SSHO)

A Contractor employee whose primary duty and responsibility is to prepare and enforce the Contractor’s safety program on this contract. The SSHO shall have fulfilled the following pre-requisite training and experiences before being hired as the SSHO under this contract:

For contracts greater than $100,000/year but less than $2M/year – “The SSHO shall have completed 3 years of satisfactory experience in preparing and enforcing the Contractor’s safety program on contracts of similar size and complexity in the past, and shall have completed 30-hour OSHA safety class or equivalent within the last three years.” The SSHO may be the same person as the project manager; however, the pre-requisite qualification and experience for the SSHO position remains.

2.7.2 Employee

Requirements

The Contractor shall provide experienced, qualified, and capable personnel to perform the work in this contract.

Personnel shall be fully knowledgeable of all safety and environmental requirements associated with the work they perform. Personnel shall speak, read, and comprehend English to the extent that they can read and understand printed regulations, detailed written orders, operating procedures, training instructions and materials.

The Contractor shall ensure that all Contractor personnel have received proper safety training, appropriate to their respective jobs. At a minimum, all Contractor personnel shall have attended the OSHA 10 hour safety course.

The Contractor shall implement an ongoing training program that refreshes the safety skills, qualifications and awareness of the Contractor workforce on a regular, periodic basis. The details of the Contractor’s safety training program shall be included as part of the Contractor’s Accident Prevention Plan, as required in Spec Item 2.9.1.

2.7.2.1 Employee

Appearance

The Contractor shall ensure that all employees present a professional appearance that is appropriate for their position. The COR reserves the right to determine the acceptability of any clothing worn. All Contractor/subcontractor employees working under this contract shall be identified by a distinctive nameplate, emblem, or patch attached in a prominent place on an outer garment. Employee identification shall not be substituted for station required passes or badges.

2.7.2.2 Employee

Conduct

Contractor employees shall conduct themselves in a proper, efficient, courteous and businesslike manner.

2.7.2.3 Removal of

Employees

The Contractor shall remove from the site any individual whose continued employment is deemed by the KO to be unsafe, contrary to the public interest or inconsistent with the best interests of National Security.

2.7.2.4 Proof of

Citizenship

No employee or representative of the Contractor will be admitted to the site of work unless satisfactory proof of citizenship is furnished, or, if an alien, legal residency within the United States is confirmed.

2.7.3 Antiterrorism

Training (AT) Level I Requirement

All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 5 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website:

https://atlevel1.dtic.mil/at.

2.7.3.1

Operational Security

(OPSEC)

Training

Per AR 530‐1, Operations Security, new contractor employees must complete Level I OPSEC training within 30 calendar days of their reporting for duty. All contractor employees must complete annual OPSEC awareness training. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 5 calendar days after completion of training by all employees and subcontractor personnel. OPSEC training is available at the following website: http://cdsetrain.dtic.mil/opsec/

2.8 Security

Requirements

The Contractor shall comply with all federal, state, and local security statutes, regulations, and requirements. The Contractor shall become acquainted with and comply with all Government regulations as posted, or as requested by the COR when required to enter a Government site. The Contractor shall ensure that all security/entrance clearances are obtained.

2.8.1 Employee

Listing

The Contractor shall maintain and provide upon request a current listing of employees. The list shall include employee’s name, social security number, address, copy of valid driver’s license and proof of insurance (if ever driving on Government property) and level of security clearance.

2.8.2 Vehicles The company name shall be displayed on each of the Contractor's vehicles in a manner and size that is clearly visible. All vehicles shall display a valid license plate that complies with applicable Vehicle Code requirements.

Vehicles shall meet all other requirements of the applicable Vehicle Code, such as safety standards, and shall carry proof of insurance and registration, if applicable.

2.8.3 Passes and

Badges

All Contractor employees shall obtain the required employee and vehicle passes. When an employee leaves the Contractor's service, the employee's Passes and Badges shall be returned within 10 calendar days. CAC and government issued badge are only required at selected locations. If not required at a location the contractor will not be required to wear. If required, the Contractor employees must be able to obtain CAC in accordance with security requirements. Each employee shall wear the Government issued badge over the front of the outer clothing.

2.8.4 Access to

Buildings

The Contractor shall monitor and control access into restricted areas under their responsibility, allowing only those individuals who have been properly cleared into restricted areas or other controlled access areas. The Contractor shall comply with security requirements, plus those imposed by the installation Commander at all times. Personnel with access to special areas will have the appropriate screening and/or security clearance, and personnel requiring routine access to restricted areas will wear special badges authorizing access for those areas. Contractor personnel shall not enter restricted or controlled areas or installation facilities unless specifically authorized in performance of their duties. The Contractor shall secure all buildings and facilities entered during non-duty hours and will secure all building and facilities under the Contractor’s cognizance at the end of each work day or shift period.

2.8.5 Access

Arrangements

The Contractor shall make all arrangements necessary to obtain access to buildings, facilities and other work areas, and when necessary, arrange for them to be opened and closed by the controlling authority.

2.8.6 Security

Clearances

The Contractor shall obtain all required corporate and personnel security clearances prior to commencement of work. The Contractor shall ensure that a list of all personnel with Security Clearances is maintained current, including clearances that are pending.

2.9 Contractor

Safety Program

The Contractor shall develop and implement a Safety Program detailing how the Contractor plans, staffs, performs, and controls all safety practices while delivering best value services to the Government without any accidents or mishaps. The Contractor’s safety program shall comply with all safety standards identified in the U.S. Army Corps of Engineers Safety and Health Requirements Manual, EM-385-1-1 and Public Law 91-596, Occupational Safety and Health Act; and Contractor shall submit a monthly exposure report to the Contracting Officer.

2.9.1 Accident

Prevention Plan

(APP)

To ensure that the Contractor has a well organized and thorough Safety Program, the Contractor shall prepare an Accident Prevention Plan (APP). The APP shall be prepared by the Contractor’s SSHO and shall be followed by all Contractor employees, subcontractors, and vendors at each service site. The APP shall follow the format and cover all topics as delineated in Appendix A of EM-385-1-1. The APP shall incorporate Activity Hazard Analyses (AHAs) and Situation Specific Safety Plans that are relevant to the site specific hazards and controls for each activity and type of work that may be encountered in the performance of this contract. Detailed requirements for AHAs and Hazard Specific Safety Plans are provided below.

The Contractor’s APP shall be submitted to the COR within 10 days for approval. The Contractor shall review, update, and submit the revised APP to the COR annually and within 15 calendar days whenever a change in work conditions, hazards, or activities occur.

2.9.2 Activity Hazard

Analysis (AHA)

The Contractor shall prepare Activity Hazard Analyses (AHAs) for all common recurring work activities performed under this contract. AHAs shall be submitted with the APP and shall be updated as work activities or conditions change and additional AHAs prepared as new work activities are required. Specifically:

• For FFP contract modifications where changes are germane to the original contract, the Contractor shall revise applicable AHAs and submit to the COR within 15 calendar days after modification is signed.

• For combination FFP/IDIQ contracts, the Contractor shall submit an AHA on task orders, with the associated proposal, whenever the service environment or required task is different from the firm-fixed-priced services.

• For construction (including renovation or alteration) task orders placed on the IDIQ portion of contract, the Contractor shall submit a separate AHA for each task order with the associated proposal.

AHAs shall follow format of Figure 1-2 of EM-385-1-1 and shall explain the following as detailed in the EM-385-1-1:

• the steps of the service process;

• identify potential hazards that exist as a result of the Contractor’s service process within the environment;

• measures or plans of actions to safely remove potential hazards away from people in and around the service process and environment;

• specific materials and equipment necessary to safely remove potential hazards away from people in and around the service process and environment;

• inspection requirements to assure service activity is safe; and

• training of service personnel to be aware of potential hazards and measures or plans of actions to be used to remove hazards from service environment.

During performance of services, the SSHO shall periodically review the AHA at each service site and for each sub-annex to assess the effectiveness of the Contractor’s overall APP. If changes to the AHAs are required, such changes shall be submitted to the KO for review and acceptance.

2.9.3 Hazard Specific

Safety Plans

The Contractor shall develop and implement hazard specific safety plans, as listed below, as necessary for the situation or types of work to be performed under this contract. These hazard specific safety plans shall be submitted with the APP and shall be updated as situations change. Additional hazard specific safety plans developed as applicable when new types of work are required under this contract.

2.9.3.1 Alcohol and

Drug Abuse Prevention Plan

The Contractor shall develop a plan to explain how it will satisfy the drug-free work force requirement as stated in DFARS Subpart 252.223-7004.

2.9.3.2 Asbestos

Abatement Plan

The Contractor shall develop a plan to explain how it will protect its personnel from asbestos exposure. This plan shall also address relevant procedures, requirements, and protocols of section 6 of EM 385-1-1.

2.9.3.3 Confined

Space Access Plan

The Contractor shall develop a plan to explain how it will assure its service employees have safe access to a confined work space. The plan shall: (1) identify the competent person’s name, qualifications, training, and experiences; (2) delineate the competent person’s authority to direct work and stoppages in adverse conditions; (3) air quality and ventilation system requirements; (4) include procedures to rescue contractor/subcontractor/vendor personnel in distress; and (5) coordinate with emergency responders. See relevant requirements of paragraph 06.I of EM-385-1-1, 29 CFR 1910, 29 CFR 1915, and 29 CFR 1926, and any other federal, state and local regulatory standards.

2.9.3.4 Not Used

2.9.3.5 Critical Lift

Procedures

The Contractor shall develop a plan to explain how it will: (1) conduct any lifts at 75 percent or more of the crane or hoist capacity (or lifts over 50 percent of the capacity on a barge mounted mobile crane’s hoists) for any radius of lifts; (2) description of lifts, cranes or hoists; (3) qualifications of personnel authorized to operate lifts, cranes, or hoists; and (4) use non-routine rigging or operations involving sensitive equipment whenever there is unusual safety risks. This plan shall be prepared in accordance with paragraph 16.C18 of EM 385-1-1, 29 CFR 1926.550(g), ASME B30.22, ASME B30.3; ASME B30.5, and ASME B30.8

2.9.3.6 Demolition Plan The Contractor shall develop a plan to explain how it will safely dismantle and remove all demolished building components and debris off Government property. This plan shall be reviewed and signed by the Contractor’s Registered Professional Engineer who had also considered engineering and lead and asbestos surveys of the building. (See section 23 of EM 385-1-1).

Contractor must track and report all weight (not volume) in pounds of demolition and recycled demolition debris within 45 days per AR 200-1.

2.9.3.7 Emergency

Response Plan

A written plan delivered by the Contractor to explain how it will ensure safe evacuation of people during emergencies, before the hazard or natural disaster is imminent, and to minimize the consequences of accidents during evacuations. See Section 01E of EM 385-1-1.

2.9.3.8 Emergency

Rescue Plan

The Contractor shall develop a plan to explain how it will rescue personnel who might become injured or incapacitated while performing services in an underground shaft or caisson. See paragraph 26.A.05 of EM 385-1-1.

2.9.3.9 Fall Protection

Plan

The Contractor shall develop a plan to explain how it will eliminate falls at the service site. The plan will explain how the Contractor will protect and prevent its service workers from falling from heights of 1.8m (6 feet) or more. A competent person for fall protection shall prepare and sign the plan. See EM 385-1-1, ANSI A10.32, ANSI Z359.1, and ANSI/ASSE A10.34.

2.9.3.10 Fire Prevention

Plan

The Contractor shall develop a plan to explain how it will eliminate or contain fires when using hot kettles or welding equipment at facilities and service sites. This plan shall be used by Contractor employees to: (1) obtain hot work permits and identify emergency first responders to fire hazards; (2) identify and make available materials and equipment to suppress or contain fires; and (3) emergency evacuation procedures. See Sections 6 and 9 of EM 385-1-1, NFPA10, NFPA 241, NFPA 51B, NFPA 70, NFPA 70E, and NARA 29 CFR 1926.500.

2.9.3.11 Hazard

Communication Plan

The Contractor shall develop a plan to explain how it will identify…