W911YU-16-T-1003_Attachment_2_(PWS).pdf

PERFORMANCE WORK STATEMENT

FOR

SOLID WASTE MANAGEMENT

GUAM NATIONAL GUARD

01 March 2016

TABLE OF CONTENTS

I Description of Services 1

1.0 Scope of Work 1

1.1. Collection Requirements 1

1.2. Recycling 5

1.3. Disposal 6

1.4. Equipment Maintenance 7

1.5. Reports and Records 9

II Service Delivery Summary 10

III Government-Furnished Property and Services 11

IV General Information 12

4.1 Personnel 12

4.2 Quality Control 12

4.3 Hours of Operation 13

4.4. Security Requirements 14

4.5. Environment Controls 15

V Appendices

Appendix A – Description of Services A-1

Appendix B – Maps and/or Collection Areas B-1

Section I

DESCRIPTION OF SERVICES

1.0 Scope of Work. The contractor shall provide all personnel, equipment, tools, materials, vehicles, supervision, and other items and services necessary to perform solid waste management on Guam National Guard Installations and surronding areas. The contractor shall perform to the standards in the contract as well as all Federal, State, and local regulations. A description of services and collection areas are listed in Appendices A and B.

1.1. COLLECTION REQUIREMENTS.

1.1.1. Routes/Schedules Submittals. The contractor shall establish vehicle routes and collection schedules to meet frequency requirements stated in Appendix A and IAW paragraph 1.1.4. The contractor shall submit proposed routes and schedules to the Contracting Officer Representative

(COR) ten (10) calendar days prior to start of contract performance. The COR must approve the submittals prior to the contractor starting work. During the course of this contract, the Government may elect to change or alter routes or schedules to better meet customer/mission requirements. The contractor may also submit written requests to change/alter routes and or schedules to the COR for consideration. No changes are allowed to the schedule or haul route without the Contracting

Officer approval.

1.1.2. Unscheduled/Special Collections. The contractor shall be required to make unscheduled collections within 24 hours after notification by the COR or an authorized Government representative. The contractor shall also support special events, which occur during the year. The

Government must notify the contractor at least 24 hours prior to the special event and provide date and support required. In accordance with paragraphs 1.1.6, and 4.4, the contractor shall furnish and service bulk containers of various sizes, relocate existing containers and collect and dispose of all types of refuse. The contractor shall provide this service IAW requirements stated herein and shall be reimbursed for unscheduled/special collections.

1.1.3. Inclement Weather Schedule. The contractor shall collect refuse, recyclable, and compost material during periods of inclement weather. In cases of severe weather, the Contracting Officer may authorize exceptions. When exceptions are granted, the contractor shall make up all missed collections within 24 hours after the severe weather has terminated, unless the Contracting Officer authorizes additional time. In the event missed collections cannot be accomplished within 24 hours, the contractor shall submit a revised schedule to the Government. Rescheduling to perform missed collections shall not be a basis for a claim by the contractor for additional compensation or permission to defer other regularly scheduled collection. At the Government’s discretion, payment may be withheld for nonperformance or late performance.

1.1.4. Route Parameters. The contractor shall establish routes or as directed by the Government.

Collections shall be made between the hours of 0500-1800 Monday – Friday for all containers.

The contractor will be allowed a one (1) hour variance in maintaining established routes and schedules. Collection outside these hours shall require prior approval by the COR. The contractor shall provide service requirements to all areas on all Federal Holidays with the exception of

Thanksgiving Day, Christmas Day, and New Years Day. Collection requirements on these days shall be rescheduled for the following workday. All regularly scheduled collections for that workday shall also be completed. In the event the contractor needs to deviate from the established routes or schedules beyond the one hour variance allowed, the contractor is required to provide 24 hour notice to the Government.

1.1.4.1. The contractor shall notify the COR of any conditions that may interrupt the schedule of performance such as disposal sites backed up, delays due to security measures, exercise, vehicle breakdowns, blocked containers, etc.

1.1.4.2. The contractor shall comply with all security procedures to ensure restricted/secure areas are not compromised.

1.1.5. Points of Collection. Collection stations for refuse and recyclable materials are shown in

Appendices A and B. Collection shall include removal of all refuse, recyclable, and compost materials to include bulk items. The contractor shall accomplish service for all containers on days and frequency stated in their collection schedule IAW requirements in paragraph 1.1.4.

1.1.5.1. Spillage. The contractor shall remove/pickup all spillage within a ten (10) foot radius around all collection points regardless of cause. The contractor shall be responsible for immediately cleaning up any spills, debris, etc., which may occur during servicing of containers during collection. The contractor shall correct any discrepancies within two (2) work hours after notification by the Government.

1.1.5.2. Serviceable Material. The contractor shall not collect or dispose of any material which appears to have been inadvertently placed near the collection point--Report questionable items to the authorized Government Representative.

1.1.6. Variation in Workload. Variations can be expected for all types of service to include: on call or as required service. Variations/deviations in workload data shall not constitute grounds for a claim against the Government. During the contract performance period, the Government reserves the right to add, delete, or change collection points and number of containers to meet changing requirements. The contractor will be notified in writing of any changes to contract requirements.

Changes will normally be effective on the first day of the month following the change. Any adjustment in cost shall take effect for that month accordingly.

1.1.6.1. The contractor shall be responsible to maintain an adequate backup stock of containers to replace containers no longer serviceable, when performing repairs, painting or cleaning and meet changing requirements.

1.1.7. Government-Approved Containers. Collection of refuse and recyclable materials shall be from contractor-provided, Government approved containers. The contractor shall supply containers in the sizes and locations as listed in Appendix A and B. In the event, different containers or subsequent containers are required during the course of the contract, the contractor will be advised as the type, size and number required. The contractor shall provide all signage and ensure signage is in place on each container.

1.1.8. Servicing Containers. The contractor shall service all containers stated Description of

Services, Appendix A. Hours of operation and collection are IAW Section I paragraph 1.1.4. and

Section IV, paragraph 4.4.

1.1.9. Unscheduled/Special Collections. In accordance with paragraph 1.1.2., the contractor shall be required to perform unscheduled/special collections. The contractor shall provide this service

IAW requirements stated herein. Performance of this work shall not interfere with regularly scheduled collections and does not include scheduled collections that were missed, delayed or rescheduled.

1.1.9.1. Manner and Frequency of Collection. Collection points are listed in Appendices A and

B. The contractor shall collect all refuse, debris, garbage, recyclable material and yard waste.

Adequate procedures shall be in place to ensure refuse is not combined with other materials i.e., recyclable material or yard waste. Collection shall include pickup and return of contractor-furnished containers, occupant containers, plastic bags, loose debris and bulk items. All containers shall be returned to the original location in an upright position with lids securely in place and closed. The contractor shall pickup all spillage at points of collection regardless of cause IAW paragraph 1.1.5.1.

1.1.9.2. The contractor shall collect, transport, and dispose of all materials as specified herein. The contractor shall perform this service during the hours of operation specified in Section IV, paragraph 4.4. Collection operations outside these hours will require prior approval of the

Contracting Officer or designated Government Representative. The contractor will be allowed a one (1) hour variance in maintaining established routes and schedules during periods of inclement weather or to accomplish heavy workload due to abnormal amounts of refuse, recyclables, and yard waste, etc.

1.2. RECYCLING.

1.2.1. Collection/Processing. The contractor shall provide all recycling containers/bins to include type, size and quantity IAW Appendices A. The contractor shall collect, separate, and transport all recyclable materials. The contractor shall ensure all recyclable materials are properly protected during transport. Recyclable material is considered Government-property and the contractor shall not be entitled to any revenues collected from the sale of recyclable materials except as provided for below.

1.2.1.a. Revenue(s) generated by recyclable material(s) must be properly accounted for and may be applied as an offset toward the cost of providing such service or;

1.2.1.b. The contractor has the option to provide recycling bins, collection, and separation services to the government at no cost in exchange for the rights to the revenue generated by the sale of all recyclable materials collected.

1.2.1.1. Materials. Recyclable materials shall include: all glass, plastic, tin and aluminum cans, newspaper, cardboard and brown paper bags. Other materials later identified as recyclable shall also be collected. Collection times and routes shall be IAW paragraphs 1.1., 1.1.4. and 4.4.

1.3. DISPOSAL. The contractor shall be responsible for the proper disposal of all refuse, recyclable, and yard waste material. Disposal shall be IAW existing Federal, State, base, and local rules and regulations. On-installation disposal is not authorized.

1.3.1. Refuse Disposal. The contractor shall transport and dispose of all solid waste to an off installation approved Class 1 Landfill. The contractor shall be responsible for any permit or fees associated with the use of off-installation disposal locations. Fines or penalties levied against the contractor due to improper disposal of any material shall be the sole responsibility of the contractor. The contractor shall ensure refuse from other locations is not commingled with refuse collected from Guam National Guard Installation(s).

1.4. EQUIPMENT MAINTENANCE.

1.4.1. The contractor-furnished containers shall be maintained and ensuring they are free of unpleasant odors, dirt, debris, and pests. The contractor shall ensure all containers remain in good, workable condition and shall perform maintenance and repair as required. Containers no longer serviceable or repairable shall be replaced from the contractor’s back-up stock. Containers requiring replacement must be replaced within four (4) work hours of removal. The contractor shall provide replacement containers at no additional cost to the Government. The contractor shall submit maintenance, painting and service schedules for bulk containers for Government approval prior to contract start date and at the start of each subsequent option year. The contractor shall perform all cleaning, painting, repair and other maintenance tasks off the installation unless otherwise approved by the Government.

1.4.2. Contractor-Furnished Containers. The contractor shall supply and maintain all contractor-furnished containers. The contractor shall supply containers per specifications IAW

1.1.7. All containers shall be clean and free of debris and odor on initial issue and when replacement containers are issued. The contractor shall ensure all containers remain in good, workable condition and shall perform maintenance and repair as required. Containers no longer serviceable or repairable shall be replaced from the contractor’s back-up stock.

1.5. REPORTS AND RECORDS. The contractor shall provide a monthly invoice for services rendered. Invoice shall be submitted to the Government no later than five (5) workdays following the month of service. The contractor shall also forward monthly invoice to the appropriate Finance

Office as required by the Government. The contractor shall provide monthly landfill or transfer station report listing all transactions for the month. Report shall contain the load/ticket number, date, and time, and total weight for all types of refuse. The contractor shall supply this information for all types of refuse to include normal refuse, and yard waste material. Tonnage of recycle material delivered to the Recycling Center will be tracked and recorded by the Government.

Section II

SERVICE DELIVERY SUMMARY (SDS)

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement.

These thresholds are critical to mission success.

Performance Objective

SOW para. Performance Threshold

(Monthly)

Provide service to all containers. Collect and dispose of solid waste and recyclable materials in accordance with the established schedule.

1.1., 1.2., 1.1.9., and 1.3. 90% of valid (monthly) customer complaints or QAP observations are resolved in time allotted.

Maintain equipment in good workable condition. Perform painting and cleaning requirements. Trucks should be washed and reasonably free of odors.

1.4. 95% of the time

Provide reports and records with all required information in a timely manner. Collection report meets requirements stated in SOW.

1.5. 95% of the time

Perform unscheduled collections, emergency, special services as required by the Contracting Officer or

Government QAP.

1.1.2., 1.1.9.1. and 4.4. 98% of the time

Comply with Environmental rules, regulations and security and safety requirements.

4.6. 100% of the time

SECTION III

GOVERNMENT FURNISHED PROPERTY AND SERVICES

The Government will not furnish property and/or services.

SECTION IV

GENERAL INFORMATION

4.1 PERSONNEL.

4.1.1. Contract Manager. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and alternate shall be designated in writing to the Contracting Officer prior to contract start date. Changes to personnel shall be submitted to the Government within 5 workdays of the change. The contract manger or alternate shall have full authority to act on all contract matters relating to the daily operation of the contract. The contract manger or alternate shall be available to meet with the Contracting

Office or Government QAP within one (1) hour of request within normal operating hours and two (2) hours after normal operating hours. The contractor shall also furnish after hour telephone numbers of the Contract Manager, Alternate and Quality Control Manger.

4.1.2. Contractor Employees. The selection, assignment, and management of contractor employees is the responsibility of the contractor; however, the contractor shall not employ any individual who is identified as a potential threat to the health, safety, security and general well being, or operation of the installation’s mission or personnel. Contractor employees shall present a neat appearance and be easily recognized as contractor employees. The contractor shall be responsible to ensure that the Federal and the Territory of Guam licensing and certification requirements are met and kept current. The contractor shall provide documentation of employee licensing and certification upon request.

4.2 QUALITY CONTROL. The contractor shall develop and maintain a quality program to ensure refuse and recycling services are performed in accordance with requirements stated herein and commonly accepted commercial practices. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. As a minimum the contractor shall develop quality control procedures addressing the areas identified in Section II, Service Delivery Summary.

4.2.1. The contractor shall also appoint an individual as the Quality Control Manager for the subject contract. Quality Control Manager shall ensure daily operations are on schedule and completed within requirements of contract. Contractor quality control procedures and practices shall be independent from Government quality control inspections. Quality Control Plan and name of appointed individual shall be submitted to the Government prior to contract start.

4.2.2. Quality Assurance. The Government will periodically evaluate the contractor’s performance by appointing a representative(s) to monitor performance to ensure services are received. The Government QAP will evaluate the contractor’s performance through intermittent on-site inspections of the contractor’s quality control program and receipt of complaints from installation tenants. The Government may inspect each task as completed or increase the number of quality control inspections if deemed appropriate because of repeated failures discovered during quality control inspections or because of repeated customer complaints. Likewise, the

Government may decrease the number of quality control inspections if performance dictates.

The Government will also receive and investigate complaints from various customers located on the installation.

4.4. HOURS OF OPERATION.

4.4.1. Hours of operation shall normally be between the hours of 0500 to 1800 Monday –

Friday. Specific exceptions to these hours are listed in paragraphs 1.1.4., and 4.4.3. The

Government reserves the right to change hours of operation or restrict contractor access. Work outside these hours is prohibited without Contracting Officer approval. Approval for extended hours during exercises or mission changes will not be unreasonably withheld.

4.4.2. Recognized Holidays. The contractor shall provide regular scheduled collection service on all Federal holidays except for as stated in paragraph 1.1.4. Collections scheduled for

Thanksgiving Day, Christmas Day, and New Years Day shall be completed the following workday. Completion of collection schedule for these days shall have no bearing or impact on the contractor’s responsibility to complete all regularly scheduled collections/service.

4.4.3. Hours of Operation Other Than Normal. The contractor shall work whatever hours necessary to resolve an emergency occurring within his or her area of responsibility. There are numerous mission situations that may require the contractor to work other than normal hours.

Some of these situations include but are not limited to: military exercises, contingency operations, weather emergencies, or other special circumstances.

4.4.4. Emergency Services. Emergency services include accident and rescue operations, civil disturbances, natural disasters, and unanticipated/unscheduled military peacetime and wartime contingency operations and exercises.

4.4.4.1. During emergency situations, i.e. typhoons, etc or as directed by the Contracting Officer, the contractor shall move and secure containers to a holding area. The contractor may also be required to relocate containers to support mission exercises. Any emergency service requirements shall begin within two (2) hours of notification, and shall be completed as expeditiously as possible.

4.4.4.2. The contractor shall use the priorities established by the Contracting Officer if the activation or exercise of multiple contingency plans generates conflicting support requirements.

The Government may elect to augment surge requirements to ensure accomplishment of mission.

4.4.4.3. When access to a work area conflicts with an Army mission requirement, the contractor shall schedule his or her work to minimize the disruption. Such scheduling may require work to be accomplished at times other than normal duty hours.

4.5. SECURITY REQUIREMENTS.

4.5.1. Employee Identification and Vehicle Passes. The contractor shall ensure all employees requiring access to the installation to include all ranges and sites have completed all requirements and obtained authorization from the Guam National Guard’s Security Manager. Vehicle passes must also been obtained and all contractor-owned and operated vehicles must be clearly identified with the Company Name, Logo, and vehicle identification numbers to include license plates. Vehicles shall be operated in accordance with the installation’s traffic rules and regulations. The Government reserves the right to limit or deny access to the installation as it sees fit.

4.5.2. Restricted Areas. During the course of the contract, certain areas/sites may be restricted or closed to contractor personnel. The contractor shall comply with requirements for entry to include signing in or securing an entry badge. The contractor may have to work outside of the normal work hours as stated in paragraph 4.4.3. to accomplish service in a restricted area.

4.5.3. Physical Security.

4.5.3.1. The contractor shall conduct work so that property, personnel, and work areas shall be protected at all times from inconvenience, damage, or injury. In the event of damage of any nature, caused by contractor operations or employees, due to improper protection, precaution, or safety measures, such manages shall be repaired or replaced by the contractor at his expense.

4.5.4. Safety Requirements.

4.5.4.1. Conform to the safety requirements contained in the contract for all activities related to the accomplishment of the work.

4.5.4.2. Take such additional immediate precautions as the Contracting Officer may reasonably require for safety and mishap prevention purpose.

4.5.4.3. Record and report promptly (within one (1) hour) to the COR, all available facts relating to each instance of damage to Government property or injury to either contractor or Government personnel.

4.5.4.4. In the event of an accident/mishap, take reasonable and prudent action to establish control of the accident mishap scene, prevent further damage to persons or property, and preserve evidence until released by the accident/mishap investigative authority through the COR.

4.5.4.5. If the Government elects to conduct an investigation of the accident/mishap, the contractor shall cooperate fully and assist Government personnel in the conduct of investigation until the investigation is completed.

4.5.4.6. Include a clause in all subcontracts to require subcontractors to comply with the safety provisions of this contract to include cooperation and assistance in accident/mishap reporting and investigation.

4.6. ENVIRONMENTAL CONTROLS.

4.6.1. Compliance with Laws and Regulations. The contractor shall be knowledgeable of and comply with all applicable Federal, State, local laws, regulations, and requirements regarding environmental protection. In the event environmental laws/regulations change during the term of this contract, the contractor is required to comply as such laws come into effect. If there is an increase or decrease in cost as a result of the change, the contractor shall inform the Contracting

Officer and negotiate a modification to the contract.

4.6.2. Notification of Environmental Spills. If the contractor spills or release any substance contained in 40 CFR 302 into the environment, the contractor or its agent shall immediately report the incident to the Installation Security at 671-777-4072 and the COR. The liability for the spill or release of such substances rest solely with the contractor and its agent.

4.6.3. Contractor-Furnished/Operated Vehicles. Vehicles shall be maintained in good operating order and meet all Federal, State, local and installation requirements. This includes but is not limited to: compliance with environment laws, and safety requirements. The contractor shall not perform vehicle maintenance or repair on Government property unless classified as an emergency or as approved by the Contracting Officer.

APPENDIX A

Contractor will provide services for the list below, and allow special pick up when needed:

DESCRIPTION OF SERVICES Fort Juan Muna, 2EA 6 cubic yard containers, serviced 1 time weekly

1EA 6 cubic yard container, serviced 1 time weekly for Recyclables

DESCRIPTION OF SERVICES USP & FO Radio Barr. Bldg #100

1EA 6 cubic yard containers, serviced 1 time weekly

2EA 6 cubic yard container, serviced 1 time weekly for Recyclables

DESCRIPTION OF SERVICES Radio Barr. Bldg #500

1EA 6 cubic yard containers, serviced 1 time weekly

DESCRIPTION OF SERVICES BG Tomas Santos Bldg# 200

1EA 6 cubic yard container, serviced 1 time weekly

DESCRIPTION OF SERVICES Joint Force HdQtrs Bldg# 300

DESCRIPTION OF SERVICES 105th Troop Command Bldg# 400

DESCRIPTION OF SERVICES AAFES Gas Station, Barrigada

1EA 6 cubic yard container, serviced 1 time weekly for

DESCRIPTION OF SERVICES Grow the Army Bldg 700

1EA 6 cubic yard container, serviced 1 time weekly (Placed at BLDG 400)

DESCRIPTION OF SERVICES Combined Support Maintenance Shop 800

APPENDIX B

MAPS AND/OR COLLECTION AREAS

1 – Barrigada Complex

2 – Fort Juan Muna