Revised_PWS.pdf

1.0 General Information

1.1 Description of Services and Introduction

1.2 Background

1.3 Objective

1.4 Scope

1.5 Transportation Service

1.6 Pick Up and Delivery Service

1.7 Period of Performance

1.8 General Information

1.8.1 Quality Control (QC)

1.8.2 Quality Assurance (QA)

1.8.3 Recognized Holidays

1.8.4 Hours of Operation or Place of Performance

1.8.5 Security Requirements

1.8.5.1 Contractors requiring Common Access Card (CAC)

1.8.5.2 Contractors that do not require CAC, but require access to a DoD facility or Installation

1.8.5.3 Anti-Terrorist Level 1 Training

1.8.5.4 Access and General Protection/Security Policy & Procedures

1.8.5.5 iWatch Training

1.8.5.6 Army Training Certification Tracking System

1.8.5.7 Operations Security (OPSEC) Standing Operating Procedures/Plan

1.8.5.8 Operation Security (OPSEC) Training

1.8.5.9 Information Assurance/Information Technology Training

1.8.5.10 Threat Awareness Reporting Program

1.8.5.11 Handling or Access to Classified Information

1.8.5.12 Physical Security

1.8.5.13 Key Control

1.8.5.14 Conservation of Utilities

1.8.6 Special Qualifications

1.8.7 Post-Award Conference or Periodic Progress Meetings

1.8.8 Contracting Officer Representative

1.8.9 Contract Manager

1.8.9.1 Conduct of Contractor and Employees

1.8.10 Identification of Contractor Employees

1.8.11 Wide Area Workflow

1.8.12 Freight Carrier Registration Program (FCRP)

1.8.13 Location(s) of Performance

1.8.14 Fuel Surcharge

1.8.15 Detention Fee

2.0 Definitions and Acronyms

3.0 Government-Furnished Items and Services

3.1 Government Military Shipment

3.2 Utilities

3.3 Facilities

3.4 Government Quality Assurance

3.5 Equipment

4.0 Contractor-Furnished Items and Services

4.1 Equipment Pool

4.2 Requirement/Inspection

5.0 Specific Tasks

5.1 Critical Performance Requirements

5.2 Performance Measurement Approaches

5.3 Use of Quality Performance Information

5.4 Performance Requirements

5.4.1 Performance Objectives

5.4.2 Performance Measures

5.4.3 Performance Standards

5.5 Performance Objectives & Measures

5.6 Performance Standards

5.7. Work Area - General Service Requirement

5.7.1 Performance Objective - Order Acceptance and On-Time Pickup

5.7.2 Performance Objective - On Time Delivery

5.7.3 Performance Objective - Pickup Times

5.7.4 Performance Objective - Safe Delivery

5.7.5 Work Area – Notification Delays

5.7.6 Performance Objective – Mission Capable Equipment

5.7.7 Performance Objective – Additional Services

5.7.8 Types of Shipment

5.7.9 Loading/Unloading

5.7.10 Work Area-Hazardous Cargo

5.7.11 Performance Objective-Accident Reporting

5.7.12 Work Area-Reports

5.7.13 Performance Objective - Delivery/Performance Reports

5.7.14 Performance Objective - Emergency Notification Reports

5.7.15 Work Area - In-Transit Visibility (ITV)

5.7.16 Performance Objective - Electronic Commerce/Electronic Data Interchange

5.7.17 Work Area - Contingency/Redirection/Surge

5.7.18 Performance Objective - Driver

5.7.19 Performance Objective - Refusal of Unsafe Vehicles

5.7.20 Work Area-Cargo Liability

5.7.21 Types of Surveillance

5.7.22 Estimated Workload Data

Attachment 1 Quality Assurance Surveillance Plan (QASP) Attachment 2 Individual Release of Liability/Hold Liability Agreement Attachment 3 Technical Exhibit: Performance Requirement Summary Attachment 4 Technical Exhibit: Deliverables Schedule Attachment 5 Mileage Chart to Ranges Attachment 6 Contractor’s Customer Comment & Rating Form

PERFORMANCE WORK STATEMENT

FOR HEAVY EQUIPMENT TRANSPORT

1. General Information:

The purpose of this performance work statement (PWS) is to provide the United States Army Maneuver Center of Excellence (MCOE) with Heavy Equipment Transport (HET) services.

1.1. Description of Services and Introduction:

The contractor shall provide all personnel, equipment, tools, materials, supervision, other items, and non-personnel services necessary to perform transportation services for the Maneuver Center of Excellence (MCoE) and the installation in the shipping/transporting of various types of tactical equipment to and from local training areas/ranges throughout Fort Benning, GA. The equipment is listed in the scope of the PWS in section 1.4. The contractor shall perform the services to the standards of the PWS, Quality Assurance Surveillance Plan (QASP), and Quality Control Plan.

1.2. Background:

The performance work statement (PWS) establishes procedures, estimated cost, and shipping requirements to transport the MCoE tactical equipment to and local training areas/ranges on Fort Benning.

1.3. Objective:

To exercise the base year plus four option years of a new contract. This contract is to provide HET services in support Programs of Instructions (POI) and Non-POI requirements conducted by the Maneuver Center of Excellence and other units throughout Fort Benning.

1.4. Scope:

The contractor will be responsible for transporting tactical equipment to and from local training areas and ranges. The contract will cover Army Sponsor Events in Phenix City, Alabama and Columbus, Georgia. The contractor will be responsible for meeting the shipping requirements and quantities as specified by the Contracting Officer Representative (COR). The service contract will support the following vehicles:

Abrams Main Battle Tanks: M1A1 & M1A2 Bradley Fighting Vehicle Infantry/Cavalry Version: M2A3 Recovery Vehicle: M88A1 & M88A2 Stryker Variants: M1126, M1127, M1128, M1129, M1130 & M1134

1.5. Transportation Service:

Transportation of tracked and wheeled vehicles will be scheduled in order to accommodate training schedules. The contractor(s) shall be required to transport tactical equipment in support Programs of Instruction training. The contractor shall be required to transport equipment within 24 hours upon notification by the Contracting Officer Representative (COR) or a designated government representative appointed by the COR. The contractor(s) shall be prepared to accept shipments for pick-up established by the shipping activity, legibly sign, date the shipper's manifest and adhere to the delivery schedules given by the COR. The COR will provide the contract manager a calendar of all the missions for the month. The calendar will have the requirement information such as the date, time, pickup, and delivery location. If the date, time, and location change due to the MCoE mission, the contractor manager will be notified at least 24 hours in advance.

1.6. Pick Up and Delivery Service

Monday through Friday will be considered normal business days for the purpose of pickup and delivery service; however, the contractor may be tasked to provide services during the weekends to support training. The contractor(s) shall provide valid phones numbers that can be reached 24 hours 7 days a week. Those numbers shall be listed in contractor’s quality control section. The contractor shall provide pick-up and delivery services as scheduled.

1.6.1. Type of Contract: Fixed Price Service Contract

1.7. Period of Performance (POP) for Heavy Equipment Transport Contract:

The period of performance shall be for a Base Year (12 months) plus 4 Option Years and reads as follows:

POP for Base Year is 8 February 2018 to 7 February 2019 POP for Option Year 1 (OY1) is 8 February 2019 to 7 February 2020 POP for Option Year 2 (OY2) is 8 February 2020 to 7 February 2021 POP for Option Year 3 (OY3) is 8 February 2021 to 7 February 2022 POP for Option Year 4 (OY4) is 8 February 2022 to 7 February 2023

1.8. General Information

1.8.1. Quality Control (QC):

The contractor shall develop and maintain an effective QC program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor's QC program is the means by which he assures himself his work complies with the requirement of the contract. As a minimum, the contractor shall develop QC procedures addressing the areas identified in Attachment 3, Performance Requirements Summary.

1.8.2. Quality Assurance:

The government shall evaluate the contractor's performance under this contract in accordance with the quality assurance surveillance plan. This plan is primarily focused on what the government must do to ensure the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rates. Final determination that the services rendered are conforming is solely the responsibility of the Government.

1.8.3. Recognized Holidays:

The contractor will be responsible for performing services on the following federal holidays if training is being conducted and services are needed:

New Years Day Martin Luther King Jr Day Washington's Birthday Memorial Day Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day

1.8.4. Hours of Operation or Place of Performance:

The contractor is responsible for conducting services Monday through Friday during daylight hours. The contractor shall also provide HET services on weekends in support POI training when needed. The contractor may be required to provide services after normal duty hours, on weekends, and federal holidays to support the mission unless the government facility is closed due to local or national emergencies, administrative closings, or similar government-directed facility hours. The contractor must at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this performance work statement (PWS) when the government facility is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential. The contractor(s) shall provide valid phone numbers that are operational and can be reached by a government representative 24 hours 7 days a week. Those numbers shall be listed in the quality control section.

1.8.5. Security Requirements:

The contractor will be required to meet the Fort Benning, Directorate of Emergency Services Contractor Policies. If a Department of Defense Form 254 (Contract Security Classification Specification) is required, the unit security monitor will initiate a DD 254 that will become an attachment to the PWS.

1.8.5.1 Contractors requiring Common Access Card (CAC).

Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or

(3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.8.5.2 Contractors that do not require CAC, but require access to a DoD facility or installation.

Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.8.5.3. Anti-Terrorist Level 1 Training:

All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 30 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: https://atlevel1.dtic.mil/at.

1.8.5.4. Access and General Protection/Security Policy and Procedures:

Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.8.5.5. iWatch Training:

The contractor and all associated sub-contractors shall brief all employees on the local iWatch program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 45 calendar days after contract award.

1.8.5.6. Army Training Certification Tracking System:

All contractor employees with access to a government info system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and must successfully complete the DOD Information Assurance Awareness prior to access to the IS and then annually thereafter.

1.8.5.7. Operation Security (OPSEC) Standing Operating Procedure/Plan:

The contractor shall adhere to the Government's Operations Security (OPSEC) Standard Operating Procedure (SOP)/Plan during the entire period of performance.

1.8.5.8. Operation Security (OPSEC) Training:

Per AR 530-1 Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter.

1.8.5.9. Information Assurance/Information Technology Training:

Per DoD 8570.01-M, DFARS 252.239.7001 and AR 25-2 the contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award.

1.8.5.10. Threat Awareness Reporting Program:

For all contractors with security clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training by a CI agent or other trainer as specified in 2-4b.

1.8.5.11 Handling or Access to Classified Information:

Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires contractors to comply with— (1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M);

(2) any revisions to DOD 5220.22-M, notice of which has been furnished to the contractor. This contract/task order does not require the contractor to handle or access any classified information.

1.8.5.12.Physical security:

The contractor shall be responsible for safeguarding all government property being transported on his equipment by his employees.

1.8.5.13. Key Control.

The Government will be responsible for maintaining all keys to government vehicles.

1.8.5.14. Conservation of Utilities.

The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities which includes turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

1.8.6. Special Qualifications:

The contractor will be responsible for training all operators transporting Government equipment. Every operator will possess the skills, knowledge, and abilities to traverse through the most difficult terrain (gravel and dirt roads to include tank trails) and capable of meeting the performance objectives in the PWS and the contract. The government will not be financially responsible for any training provided by the contractor.

1.8.7. Post-Award Conference or Periodic Progress Meetings:

The contractor agrees to attend any post-award conference convened by the Contracting Officer in accordance with FAR Subpart 42.5. The Contracting Officer, Contracting Officer's Representative (COR), and other government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings, the Contracting Officer will apprise the contractor of how the government views the contractor's performance, and the contractor will apprise the government of problems experienced, if any. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.8.8. Contracting Officer Representative (COR):

The COR will monitor all technical aspects of the contract and assists in contract administration. A letter of designation issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR will receive all the workload sheets from the contractor at the end of each week. All workload sheets will be signed and returned to the contract manager by the close of business on Wednesday of the following week. The COR will also use the contractor’s customer rating form as an additional performance measure to mitigate and resolve any complaints by the customer.

1.8.9. Contract Manager:

The contractor shall provide a contract manager and alternate who shall be responsible for the performance of the work. The names of this person and the alternate who shall act for the contractor when the manager is absent shall be designated in writing to the Contracting Officer and COR. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contractor shall provide the contract manager with a mode of transportation at the contractor’s expense to execute the daily operations of the contract. The contract manager shall be responsible for checking the MCoE automated scheduling system daily to validate all missions approved by the COR. This is the sole purpose of the Government providing the contractor with a computer, internet access, and a desk telephone. The contract manager will collect and turn in all workload sheets to the COR at the end of each week. If the units have not contacted the contract manager within 72 hours prior to the mission, the contract manager shall make every attempt possible to contact the unit two days prior to the scheduled HET move. The COR shall be informed on all matters that cannot be resolved by the contract manager.

At no time will the contract manager or the alternate authorize additional loads without first getting prior approval from the COR or the designated representative. Failure to get prior approval from the appropriate personnel may result in contractor not being compensated for the services provided. The contract manager shall provide the customer with a comment and rating form during each mission so the COR can review and monitor the customer input of the contractor’s performance after each mission. The customer comment and rating form shall be turned in to the COR with the load sheets after each mission. The contractor can use the customer comment and rating form in attachment six (6) or one similar.

1.8.9.1 Conduct of Contractor and Employees:

The use of obscene, vulgar, or profane language in any public area on the Fort Benning military reservation is prohibited. Language is obscene, vulgar, or profane when, under circumstances and manner in which such utterance was made, it would clearly offend a reasonable person’s sense of decency. Music or other recorded media played with obscene, vulgar or profane language will not be tolerated (MCoE 210-5).

a. DOD contractors who are occupying Government facilities will also maintain a work environment free from violence, threats of violence, harassment, intimidation, and other disruptive behavior. All employees are responsible for promoting a safe work environment.

b. Violence, threats, harassment, intimidation, and other disruptive behavior will not be tolerated in the workplace; all reports of incidents will be taken seriously and will be dealt with appropriately.

c. Those who engage in such behavior may be:

(1) Immediately removed from the premises.

(2) Denied re-entry pending completion of an appropriate investigation.

d. Contractors will comply with the DOD Workplace Violence Prevention and Response Policies for the organizations they are providing services (DOD Workplace Violence and Response Policy Number 1438.06 dated January 16, 2014).

e. If the threats, harassment, intimidation, or the disruptive behavior are egregious, the sponsoring unit’s COR may temporary suspend or revoke the contractor Automated Entry Installation (AEI) pass or Common Access Card (CAC) until the matter can be resolved by the Contracting Office, the Directorate of Emergency Services (DES), and the sponsoring agency.

1.8.10. Identification of Contractor Employees:

All contractor personnel will be required to obtain a contractor badge in order to perform Heavy Equipment Transport (HET) services. The COR will process the required documentation through the Directorate of Emergency Services (DES) to get the required identification/credential to perform HET services on Fort Benning. All contract employees attending meetings, answering government telephones, and working in other environment where their contractor status is not obvious to third parties are required to have in their contractor badge in their possession and identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials. They must also ensure all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.8.11. Wide Area Workflow

The services provided under this PWS will be paid through the Wide Area Workflow (WAWF) 5.0. The Contracting Officer’s Representative (COR) will be responsible for retrieving all documents and process those documents so the contractor can receive payment through WAWF. The Contractor(s) will be required to set up an account through WAWF billing and payment system in order to receive payment from the Government. The website for establishing an account with WAWF is https://wawf.eb.mil. In order to be paid after award, the contractor must register through WAWF. The COR has five business days to accept and certify the monthly invoice.

1.8.12. Freight Carrier Registration Program (FCRP)

All contractors transporting Department of Defense freight must be approved through the FCRP prior to the date of contract award and maintain approval status throughout the term of the contract.

1.8.13. Location(s) of Performance

The contractor must perform the transportation services required under this performance work statement from a shipper defined point of origin to shipper defined destination, as specified in this PWS and designated by a standard point location code (SPLC). The COR will designate load/origin locations and designate unload/destination locations. Rates will be submitted in cost per load (pickup and delivery) format.

Attachment 5 contains a listing of pickup and drop off points most frequently used. The Government will provide a map of range areas to the Contractor.

1.8.14 Fuel Surcharge

The Fuel-Related Rate Adjustments are based on the national average of diesel fuel prices as published by the Department of Energy (DOE), Energy Information

Administration (EIA) on Monday of each week (or the first working day after a Monday if Monday is a Federal Holiday). For application of the Fuel-Related Adjustment Policy, the policy in effect is DOE Energy Information Administration Policy Letter and the National Average Diesel Fuel Price Weekly Survey. Shipments must be picked up during the time period for the rate adjustment to apply. The expiration date of this policy is in effect until superseded or withdrawn in writing. The website address with fuel surcharge rates: http://www.sddc.army.mil/GCD/default.aspx.

1.8.15 Detention

The charge for delay or detainment for loading or unloading on the premises of consignor, consignee beyond allowable free time (2 hours). The contractor will incur a $120.95 detention charge per vehicle for any subsequent delay after the two hours of free time by the Government. The contractor must notify the Contracting Officer Representative (COR) one hour prior to the expiration of free time and receive prior approval from the COR to proceed with all movement of loads before any detention charge can be incurred. The contractor will only incur the detention fee and not the unit of issue cost per load.

2.0. Definitions

This section includes all special terms and phrases used in the PWS. Each definition provided should be carefully considered; that definition becomes binding for all requirements in the contract. This section should also contain a complete listing of all acronyms used; giving both the acronym and the term the acronym represents.

Breaking the Chains

Release of vehicle being hauled. Chains loosened and removed from vehicle tie-down points

Business Hours Hours when an office will normally be open

Calendar Days Consecutive days, without regard to weekends or holidays.

Cargo Supplies, materials, stores or equipment transported by land, water, or air.

Clean A vehicle is free from non-standard equipment with the floor of the cargo area unobstructed and swept to ensure that the vehicle is free of debris or residue, to include powder-like substances.

Contracting Officer's

Representative

(COR)

Contracting Officer's Representative" means an individual designated in Representative accordance with subsection 201.602-2 of the Defense Federal Acquisition Regulation Supplement and authorized in writing by the contracting officer to perform specific technical or administrative functions.

Contractor's Representative

Person employed by a contractor involved in the handling of DOD shipments moving in the security service and:

a. Designated by contractor management to attend a transportation conveyance. b. Aware of the sensitivity of DOD material moving under transportation protective service(s).

c. Knowledgeable of the safety, security, and emergency procedures that must be followed.

d. Authorized to move a transportation conveyance and has the means and ability to do so.

Detention

Charge for delay or detainment for loading or unloading on the premises of consignor, consignee beyond allowable free time. The Contractor will incur a $120.95 detention charge per vehicle for any subsequent delay after the two hours of free time. The contractor must notify the Contracting Officer Representative (COR) one hour prior to the expiration of free time and receive prior approval from the COR to proceed with all movement of loads before any detention charge can be incurred.

Electronic Commerce

Conducting business transactions and information exchange using automation and telecommunications without paper documents.

Electronic Data Interchange (EDI)

Computer to computer exchange of business data, using standards jointly developed by standard groups such as the American National Standards Institute ANSI or the Electronic Data Interchange Agency.

Emergency Any situation that would prevent a shipment from safely reaching its destination, such as undue delay caused by accidents, equipment failure, civil disturbance, labor strikes or natural disasters.

Free Time Time allowed by tender, tariff, or contract to load and/or unload carrier’s equipment before detention is charged (2 hours).

Hazardous A substance or material that has been determined by the Secretary

Material (HAZMAT) or

Hazardous Substance of Transportation to be capable of posing an unreasonable risk to health, safety, and property when transported in commerce and that has been so designated. The term includes hazardous substances, hazardous wastes, marine pollutants, elevated temperature materials, material designated as hazardous under the provisions of the Code of Federal Regulations (CFR) Title 49, Parts 172.101 and 172.102, and materials that meet the defining criteria for hazard class and divisions in CFR Title 49, Part 173.

Other Dangerous Articles

Includes, but not be limited to, the following: flammable Liquids, Flammable Solids, Oxidizing Materials, Corrosive Liquids, Compressed Gases, and Poisonous Substances.

Pickup At a designated time and location take physical custody of the shipper's item(s) for transport.

Proof of Delivery

The date and signature of the designated receiver listed on the delivery manifest, certifying the condition of the item and the date received. The proof of delivery established transfer of custody and liability to the receiver.

Rate The charge for transporting freight.

Shipment Quantity of freight tendered for transportation by one shipper at one location, on one day, on a governing document, for delivery to one receiver at one destination.

Shipper See Government representative; origin; consignor.

Surcharge A charge above the usual or customary charge.

Surge

An unexpected sudden increase in traffic requirements, to include response to natural disasters, humanitarian assistance support, etc., above and beyond the normally identified tonnage that materializes at a specific origin, within a lane.

Unloading

Unloading or uncoupling is the removal or detachment of cargo at destination and includes signing the delivery receipt and/or other documentation the contractor requires for billing purposes and notifying the contractor that the vehicle is released.

Vehicle Motor vehicle, freight or passenger, including DOD-owned trailers, semi trailers, and tractor-trailer combination, loaded or empty.

3.0. GOVERNMENT-FURNISHED ITEMS AND SERVICES

3.1. Government Military Shipment:

The government will provide personnel to load, escort, and unload vehicles at the origin, Harmony Church in the vicinity of Buildings 5205, 5408, 5405, 5418, 5211 and Kelly Hill appointed destination. The government will provide a lead and rear vehicle (GSA or Government Owned Vehicle) to escort all Heavy Equipment Transport missions from assigned motor pool to pickup, delivery point and back to the HET parking/staging area.

All vehicles will have operational four-way/emergency signal. The government will ensure road guards are posted at all major intersections during all HET missions. The unit will ensure road guards remain posted until the HET mission has been completed.

The mission is completed when all HETs have returned to the HET parking/staging area. Road guards will be equipped with reflective vests during each move. Flashlights are required during non daylight hours. The contractor shall be responsible for the security of all vehicles being transported from the point of origin to the point of destination. The contractor will also be responsible for "breaking the chains" upon delivery. Delivery is considered complete when vehicle has been off loaded from contractor equipment and is safely on the ground, undamaged. Contractor will ensure driver is always in control of his equipment. Contractor must stay with the vehicle and will not break chains until government personnel are on site, seated with brake engaged and in control of the vehicle being offloaded. The Government reserves the right to ship by military/organic transport in lieu of the commercial contractors to satisfy training exercises if the performance measures are not being met in the contract or the contractor does not have the resources available to support training.

3.2. Utilities:

All utilities in the facility will be available for the contractor's use in performance of duties outlined in this PWS. The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities.

3.3. Facilities:

The contractor will be allowed to use the government wash rack facility (building 5525) located on Harmony Church to wash their equipment when dirtied during performance of work. Use of this wash rack facility is at no expense to contractor and no liability for damages is assumed by the Government. Contractor's desiring to use wash rack will complete an INDIVIDUAL RELEASE OF LIABILITY/HOLD HARMLESS AGREEMENT FOR TRACTOR TRAILERS TO USE HEAVY-DUTY WASH EQUIPMENT (Attachment

2) and present to the COR. Use of wash rack facility is limited to normal hours of operation. Wash rack will not be opened solely for contractor use. There are wash facilities off the installation that contractors can use to clean their equipment if desired at no cost to the Government.

3.4. Government Quality Assurance:

Final determination that the services rendered are conforming is solely the responsibility of the Government.

3.5. Equipment:

The Government will provide access to office equipment to fulfill requirements of the contract as needed, to include computers, scanners, fax machines, printers, and office furniture. The government will grant the contractor access to Land Area Network and the internet to execute the performance measures of the contract and PWS. The contract manager shall be provided with a username and password to access the approved automated scheduling system to track and monitor all Heavy Equipment Transport (HET) requests for movement.

4.0. CONTRACTOR AND FURNISHED-ITEMS AND SERVICES:

The contractor will be required to maintain a minimum of 10 Heavy Equipment Transporters (HET) at Harmony Church HET parking lot (located near buildings 5211and 5525) to support the MCoE ongoing missions. If additional HETs are needed to support mission, the contractor will be notified 10 days in advance of the requirements. The contractor shall furnish all personnel and equipment required for the performance of services under this contract. Terrain includes 90 degree turns, off roads, and slope terrain. The contractor shall provide 24-hour toll-free or local telephone number for notification of shipping requirements, schedule changes and emergency requirements.

4.1. Equipment Pool:

The contractor used to transport the equipment listed in section 1.4 of this PWS will meet all the weight and length requirements. The contractor will ensure all wheel drive trucks are equipped with 8 and 9 axles, double drop low-boys and must have at least one vehicle with 70 ton winch capability. If winch use is required, no additional compensation will be provided. Contractors are required to carry necessary supplies to clean up leaks coming from their vehicles or from the Government vehicles being transported, whether such leaks occur in transit or while parked in the motor pool.

Contractors must also have trucks equipped with oversized load sign, rotating yellow lights for convoy, communication device, and reflective vests for drivers in case of darkness. The contractor must have maintenance provider within the local area who can respond within 90 minutes of a call. The contractor may make on-site minor repairs (three (3) or fewer hours), using the Government’s equipment pool; however, major repairs (greater than three (3) hours) will be performed off-site. The contractor will be responsible for cleaning any spillage of petroleum or other lubricates caused by the drivers during pickups and deliveries. The contractor is responsible for the security of their own equipment and making sure the HET parking facility remains clean and free of lubricants.

4.2. Requirement/Inspection:

Contractor's equipment is subject to inspection by the Contracting Officer Representative (COR), at the time of placement for loading. Contractor shall not be allowed to use equipment determined by the COR to be unsuitable or unsafe for loading. A determination by the COR that any contractor equipment is unsuitable or unsafe will not relieve the contractor from meeting the pickup and delivery requirements.

COR inspections will include review of permits, when such permits are required by the associated trip. The contractor shall maintain any required permits, in accordance with AR 600-55, The Army Driver and Operator Standardization Program (Selection Training, Testing, and Licensing) at the contractor’s cost.

5.0. SPECIFIC TASKS

5.1. Critical Performance Requirements:

The Government will monitor the Contractor's performance using predetermined quality assurance procedures: Quality Assurance Surveillance Plan (QASP) (see Attachment 1); the Performance Requirements Summary (PRS) (see Attachment 3); and Schedules of Deliverables (see Attachment 4) which also describe contract requirements considered most critical to performance.

5. 2. Performance Measurement Approaches:

The Contracting Officer and the COR will monitor Contractor performance and compliance with the terms and the conditions of the contract using the PRS and such standard techniques as inspections, Government generated management reports, Contractor reports and Customer feedback. The COR, in conjunction with the Contracting Officer, will conduct periodic meetings with the Contractor to discuss operations, and problem areas.

5. 3. Use of Quality Performance Information:

Information from these reports will be compiled cumulatively to provide annual reports of past performance for use in past performance evaluations for future awards.

5.4 Performance Requirements:

Each performance requirement in this performance work statement is expressed as follows and can contain the following three elements. Generally, at a minimum, those Performance Objectives considered critical will have Measures and Standards, although some Performance Objectives considered non-critical may also include measures and standards. In each case, when taken together, these elements constitute a performance requirement.

5.4.1. Performance Objective - A statement of the outcome or results expected of the contractor.

5.4.2. Performance Measures - The critical few characteristics or aspects of achieving the objective that will be monitored by the Government; those things that the Government will be gathering data about each objective may have one or more measures.

5.4.3. Performance Standards - The targeted level or range of levels of performance for each performance measure (minimum measure standards TBD-data dependent); also referred to as Acceptable Quality Level (AQL).

5.5. Performance Objectives & Measures:

Not every performance objective in this performance work statement has a related performance measure or performance standard. However, every performance objective is a contractual performance requirement.

5.6. Performance Standards:

The Performance Standards identified in this performance work statement will identify a specific target to be met. For example, if the standard is 100%, that means that the shipper expects that target level of performance to be met every time. If no standard is specified, it is assumed that the standard is 100%. If a standard is 98%, that means that over the specified performance evaluation period, the contractor must attain the required level of performance at least 98% of the time. Contractor performance will be assessed individually by averaging contractor performance for all work awarded during each 30 day period.

5.7. Work Area – General Service Requirements:

5.7.1 Performance Objective - Order Acceptance and On-Time Pickup:

The contractor shall provide pickup as scheduled by telephone contact. Contractor must provide a 24 hour seven days per week contact number to the COR for possible pick up.

5.7.1.1. When accepting an Order for Services (OFS), the contractor agrees to provide equipment and personnel within twenty-hours (24) hours of receipt of a routine order.

5.7.1.2. The Contractor must provide justification for any shipments refused. Excessive shipment refusals may result in suspension of services until the matter can be resolved by the contracting officer, requiring activity, and the contractor.

5.7.1.3. All Contractors are obligated to accept OFS on a nondiscriminatory basis.

Failure to do so may result in the suspension of further OFS until such time as the Contractor has provided adequate corrective action.

5.7.1.4. Any shipment refusals by the Contractor will not be considered as a completed shipment until all services have been rendered.

5.7.2. Performance Objective - On-Time Delivery:

Once the contractor has been notified of a shipment and agrees to the terms, the contractor will be responsible for picking up and delivering the equipment to the training location specified in the order request. Delivery day/times dictate load and pickup times. All movements will be escorted by the shipping unit. Commercial security escort vehicle will not be required. Excessive loading times or late arrival for pickup causes delays for the entire group moving.

5.7.3 Performance Objective - Pickup Times:

5.7.3.1. The Contractor shall arrive at designated pickup point at the scheduled time.

5.7.3.2. When the loading/pickup time cannot be met because of an act of God, public enemy or mechanical failure, the Contracting Officer may schedule the shipment with another contractor to meet the unit requirement.

5.7.4. Performance Objective - Safe Delivery:

The contractor must move the cargo safely from origin to destination such that the cargo arrives at its destination intact, without loss or damage.

5.7.5 Work Area - Notification of Delays:

When a shipment is picked up and contractor cannot complete delivery by the required delivery timeline for the shipment, the contractor must contact the COR by telephone (see 1.6) to make arrangements to unload cargo and have delivery completed by another contractor. If the contractor can provide a replacement tractor trailer onsite within one hour, the contractor will be allowed to complete his/her obligation.

5.7.6. Performance Objective - Mission Capable Equipment:

The contractor will be responsible for the security and safeguard of all equipment being transported. The Contractor shall self-identify any problem or failure that may impact the mission or contract performance. In accordance with its QCP, the Contractor shall provide the COR with a brief written plan of action within five (5) business days of Contractor self-identification or awareness of a potential or real problem, failure or deficiency. The Contractor shall detail the methodology for correcting the problem or deficiency in the plan of action, and provide an assurance of the specific time required to bring performance back to acceptable quality levels, as applicable.

5.7.7. Performance Objective - Additional Services

The following provisions apply if a requirement for additional services that are not initially ordered is identified such as recovering non-missioned capable (NMC) vehicles in the field and replacing those vehicles with fully missioned capable (FMC) or operational vehicles.

5.7.7.1. Additional services shall be added by amending the initial order for service or in accordance with the Changes Clause.

5.7.7.2. The Contractor shall seek assistance from the shipping unit to resolve any discrepancies with shipment documentation or other area necessary to effect timely and safe movement.

5.7.8 Types of Shipments: Shipments will consist of military tracked and wheeled vehicles:

5.7.8.1. Types of vehicles include but are not limited to Battle Combat 120MM: M1A1 and M1A2, Fighting Vehicle Full Tracked Infantry/Cavalry: M2A3, and M3A3, Recovery Vehicle Full Tracked: M88A1 and M88A2, Light Armored Vehicle: M1126, M1127, M1128, M1129, M1130, M1134 and other Stryker Variant. The estimated number of shipments for option year one is listed in the chart below.

5.7.8.2. Most vehicles have oversized dimensions and weight. Heaviest weight is approximately 136,900 lbs/69.5Tons. Largest dimensions to be hauled are approximately 387”LX144X122”H, CUFT 361 (see paragraph 5.7.21.3, for dimensional data by type of vehicle).

5.7.9. Loading/Unloading:

The contractor shall chain/tie down tracked and wheeled vehicles unassisted by government personnel. Government will load and unload. Free time of two (2) hours begins at the requested pick up time for loading and two (2) hours of free time for unloading begins with arrival at the delivery point. There is not an entitlement to detention during loading and unloading. The COR will designate load/origin locations and will designate unload/destination locations.

5.7.10. Work Area - Hazardous Cargo:

HAZMAT endorsement is not required. However, drivers are required to have a commercial drivers license (CDL) with the appropriate endorsements (weight requirements) annotated on license, medical certificate, and alcohol/drug testing card.

5.7.11 Performance Objective - Accident Reporting:

5.7.11.1. The Contractor shall notify the COR within 24 hours of each accident that occurs involving injury to a Contractor or subcontractor employee. The Contractor shall provide the following to the COR within 48 hours of the incident:

5.7.11.1.1. A written description of the-accident, including the location of the accident and the names of the individual(s) involved.

5.7.11.1.2. Copies of any police reports regarding the accident.

5.7.11.1.3. Copies of any reports filed with the Contractor's insurance carrier(s) regarding the accident.

5.7.11.2. In addition, within 14 days of the incident, the Contractor shall provide the COR with a summarized explanation of the occurrence and corrective action(s) that have been taken.

5.7.11.3. If an investigation results, the Contractor shall assist the investigator(s) in obtaining statements from its employees and shall make pertinent records available to the investigator.

5.7.11.4. In case the Contractor causes pollution (i.e., by petroleum, oil, and/or lubricant products), the Contractor shall be responsible and shall hold the U.S. Government harmless from any and all administrative and financial involvement. Based on the complexity of any hazardous spills, cleanups may be done by EPA, other federal agencies, states or municipalities, or the contractor or party responsible for the contamination. Contractor is responsible for all necessary cleanup and treatment costs.

5.7.12. Work Area - Reports

5.7.13. Performance Objective - Delivery/Performance Reports:

5.7.13.1. A. Contractor(s) shall provide a monthly delivery/performance report to the Contracting Officer Representative or Quality Assurance Evaluator by e-mail in a Microsoft Excel for Windows ".xls" format that can be read by Microsoft Excel for Windows version 8 at no additional cost. The report shall contain detailed shipment information and a summary section for all activity within a given month.

5.7.13.2. These monthly reports shall include all shipments tendered to the contractor during the reporting period and delivered to the consignor by the last workday of the month. The report shall be provided by the fifteenth day of the following month. The exception will be if the fifteenth falls on a Saturday, Sunday, or federal holiday, the next business or work day will be considered "on-time." The information provided in this report will be used in determining contractor(s) performance.

5.7.13.3. The monthly performance report shall contain the following data elements for the details of each shipment:

a. Month

b. SCAC

e. Shipper name

d. Pieces

e. On-time pickup

f. Percent on-time pickup

g. Delivery delays

h. Authorized delays

5.7.13.4. The monthly volume report shall contain summarized delivery/performance information containing the following data elements:

a. Month

b. SCAC

c. Shipper name

d. Pieces

e. Charges

f. Year-to-date pieces

g. Year-to-date weight

i. year-to-date charges

5.7.13.5. The annual volume report shall contain summarized delivery/performance information containing the following data elements:

a. SCAC

b. Shipper name

c. Year-to-date pieces

d. Year-to-date weight

e. Year-to-date charges

5.7.13.6. When a vehicle is offered for pickup and delivery and the shipment is refused, the contractor must provide name of the person authorized to refuse on behalf of the contractor and the reason for refusal to the COR, who will annotate refusal for performance reporting purposes. Name, date, time and reason for refusal will be reported. Failure to provide an explanation will be reported to the Contracting Officer.

Refusal of shipments more than two times in 30 days will have an impact on contract performance and on future option years.

5.7.14. Performance Objective-Emergency Notification Reports:

The contractor shall report emergencies to the following contact offices and numbers:

Problem Point of Contacts Telephone Number

Vehicle Breakdowns in transit

DOTS COR

706-545-5819

Accidents, incidents, delays in transit DOTS COR 706-545-5819

5.7.15. Work Area - In-Transit…