PRS_Pest_Management-_DRAFT_02_Nov.docx
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- Extermination and Pest Control
- Solicitation number
- W911SD-17-T-0019
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Performance Requirements Summary
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| PWS_Pest_Management_-_DRAFT_02_Nov_I.docx | DOCX document |
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PERFORMANCE REQUIREMENTS SUMMARY
Extermination and Pest Control at West Point
Required Service
Performance Work STATEMENTReference
Performance Standard The Contractor shall:
Acceptable Level of Control
(ALC)
Method Of Surveillance
Disincentive (Monthly)
| 1 |
| Timely Response |
Unscheduled
| Respond within the allotted time of the priority (routine, urgent, emergency) |
| 100% of emergency calls |
| Validated customer complaints |
| 25% |
| 2 |
| Nuisance, Structural and Stored Products Pest Control |
Scheduled
| Survey and control to levels in the contract |
| 50% of control |
| Random |
| 25% |
| 3 |
| Nuisance, Structural and Stored Products Pest Control |
Unscheduled
| Survey and control to levels in the contract |
| 50% of control |
| Random |
| 25% |
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