W911SA-18-Q-3112_Final_Solicitation.docx

W911SA18Q3112

Section SF 1449 - CONTINUATION SHEET

SUPPLEMENTAL INFORMATION

1. In accordance with FAR 52.232-18; Availability of Funds: FY18 funds are not presently available for this solicitation and resultant contract.

2. Non-Personal Service to provide all labor, transportation, equipment, materials, supervision and other items or services necessary to perform Laundry Services at Fort Hunter Liggett, CA; in accordance with the performance work statement and the terms and conditions of the solicitation and resultant contract. The contractor will furnish all supplies necessary to fulfill the Performance Work Statement. The period of performance is a six (6) month base year, 30 September 2018 (or subsequent date) through 31 March 2019 with four (4) one year options and a six (6) month option to extend services.

3. Contractor must be able to accept credit cards (Government Purchase Cards).

4. This will be a firm fixed price (FFP), Indefinite Delivery/Indefinite Quantity (IDIQ) type contract. That Government reserves the right to order the maximum quantities and is obligated to order only the minimum quantities. It is the unilateral right of the Government to exercise the option year(s) of this contract.

5. The guaranteed minimum is as follows:

CLIN 0001 Quantity 450 CLIN 0002 Quantity 25 CLIN 0003 Quantity 1000 CLIN 0004 Quantity 25 CLIN 0005 Quantity 150 CLIN 0006 Quantity 80 CLIN 0007 Quantity 51

The guaranteed minimum task order may take multiple pick ups / deliveries to achieve.

The first task order requirement is estimated to start 30 September 2018.

The maximum quantities for this contract are specified in SF1449 Bid Schedule.

In accordance with FAR clause 52.216-22, "Indefinite Quantity", the quantities specified in the price schedule are estimates only and are not purchased by this contract.

6. The Government will evaluate quotes on the basis of total aggregate price of all items within an area of performance under a given schedule.

Award will be to the responsible vendor, conforming to the solicitation, for the services and/or combinations of services which will be most advantageous to the Government. Therefore, the offeror’s initial offer should contain the offeror’s best terms from a price and technical standpoint.

7. ALL DISCOURSE CONCERNING THIS SOLICITATION AND ITS REQUIREMENT SHALL BE DIRECTED TO THE FORT MCCOY CONTRACTING OFFICE. ANY REMARKS, EXPLANATIONS, OR ANSWERS PROVIDED BY ANY OTHER GOVERNMENT REPRESENTATIVE SHALL NOT CHANGE OR QUALIFY ANY OF THE TERMS OR CONDITIONS OF THE SOLICITATION. THE SOLICITATION SHALL ONLY BE CHANGED BY A WRITTEN AMENDMENT ISSUED BY THE FORT MCCOY CONTRACTING OFFICE.

8. ABILITYONE DESIGNATED ITEMS: In accordance with 52.208-9, contractors are referred to the web site of the Committee for Purchase from People Who Are Blind or Severely Disabled, the independent federal agency that administers the AbilityOne (formerly Javits-Wagner-O'Day or JWOD) Program for the lists of designated products and services http://abilityone.org/work_with_us/procurement.html.

9. An award for this requirement will be made pursuant to FAR 13.5, Simplified Procedures for Certain Commercial Items.

10. This procurement is Set Aside as 100% Woman Owned Small Business under the NAICS Code 812320 with a size standard of $5.5 million.

11. Quotes, which include the completed SF 1449, shall be submitted via email to katie.j.opper.civ@mail.mil

12. Period for acceptance of offers. The offeror agrees to hold the prices in its offer firm for 90 calendar days from the date specified for receipt of offers.

13. Ordering Officer: To Be Determined at the time of Award.

14. Contract Administrator: To Be Determined at the time of Award.

If you have questions pertaining to this contract after contract award (i.e. questions regarding delivery, invoice procedures, etc.), please request assistance from the Contract Administrator. Be sure to include the contract number in your request for assistance. Requesting contract administration assistance from any other individual could result in a delayed response.

15. Contracting Officer: To Be Determined at the time of Award.

16. Written questions must be furnished to the Government no later 12 September 2018 at 10:00AM (CST); in order to ensure a timely response is provided by the solicitation closing date. All questions are to be submitted in writing at the time indicated in the solicitation or they may not be addressed before solicitation closing date; therefore, Offerors are advised to submit questions as soon as possible. Please provide your company name, telephone, point of contact, e-mail address, and solicitation number on all questions. The Government will respond to questions via the issuance of an amendment which incorporates the question and the Government’s response.

17. Post-Award Conference: In the event the Contracting Officer decides to conduct a Post-Award Conference in accordance with DFARS 242.5, the successful offeror will be notified and will be required to attend. The Contracting Officer’s notification will include specific details regarding the date, time, and location of the conference, any need for attendance by subcontractors, and information regarding the items to be discussed.

18. DUNS NUMBER .

19. TAXPAYER ID # .

20. SYSTEM for AWARD MANAGEMENT (SAM) REGISTRATION: An Active SAM Registration is required of all Department of Defense contractors. SAM registration enables electronic funds transfer of contract payments. If your company is not already actively registered, please register in the SAM database at www.sam.gov. If your company is currently registered and close to expiring, begin/complete the process for SAM registration renewal.

1. A DUNS number is required for SAM registration. If your company does not have a DUNS #, obtain one by calling 800-333-0505.

1. Whether your company is a current or new registrant in the SAM database, your registration must indicate that you are a provider of NAICS 812320, or a NAICS of similar business size, under the Goods – Services section of the registration to be eligible to receive a contract for this solicitation.

1. If the prospective awardee for this request for quotes is not actively registered in the SAM database by close of solicitation, including NAICS 812320, or a NAICS of similar business size, under the Goods – Services section, depending on mission requirements, the government reserves the right to proceed to award to the next otherwise successful actively registered offeror.

21. In accordance with FAR 52.223-2, Affirmative Procurement of Bio-based Products under Service and Construction Contracts, contractors are required to submit annual bio-based reports to the reporting module in the System for Award Management (SAM) at https://www.sam.gov."

22. OFFEROR REPRESENTATIONS AND CERTIFICATIONS REQUIREMENT: Prospective contractors who have not completed electronic annual representations and certifications at https://www.sam.gov/portal/public/SAM/ in conjunction with required registration in the SYSTEM for AWARD MANAGEMENT (SAM) database, shall complete and submit FAR 52.212-3 Alternative 1 Offeror Representations and Certifications - Commercial Items, and all the DFARS clauses contained in this solicitation must be in SAM to be eligible to receive an award for this solicitation.

23. If an offer is based on a teaming/partnering relationship or a joint venture, the offeror shall provide, with the proposal, all required solicitation information for all parties including a copy of the teaming/partnering or joint venture agreement. The agreement shall include information, which identifies the responsibilities for each entity under this contract. The agreement shall demonstrate the relationship between firms and identify contractual relationships and authorities to bind each entity of the teaming/partnering or joint venture relationship.

24. The “Equal Employment Opportunity Is the Law” notice (poster) referenced in FAR Clause 52.222-26(b)(3), Equal Opportunity, is located at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.

25. In accordance with FAR Clause 52.222-41(g), the contractor must notify each service employee working on this contract of the minimum wage and fringe benefits required to be paid pursuant to this contract, or shall post a copy of the wage determination and Department of Labor Form WH-1313 in a prominent place at the worksite. The applicable wage determination is incorporated into the contract. The WH-1313 poster is located at http://www.dol.gov/whd/regs/compliance/posters/sca.htm.

26. INFORMATION FOR EVALUATION

This section supplements clause 52.212-1 and 52.212-2 which is included elsewhere in this request for quotes. The Government intends to evaluate offers and award a contract without discussions with Offerors. Therefore, the Offeror’s initial offer should contain the Offeror’s best terms from a price and technical standpoint.

However, the Government reserves the right to conduct discussions if later determined by the Contracting Officer to be necessary. The Government may reject any or all offers if such action is in the public interest; accept other than the lowest offer; and waive informalities and minor irregularities in offers received.

This solicitation shall be evaluated by awarding to the quote that is technically acceptable and the lowest price.

TECHNICAL FACTOR:

Evaluation –Each item in Technical Requirements Table will receive one of the adjectival ratings defined below. Any criterion that receives “U” rating will result in an overall unacceptable rating for the factor and are not eligible for award.

The offeror has no active or inactive exclusions listed in their Entity Record on the System for Award Management (SAM).

In accordance with FAR 42.15, the offeror does not have any relevant Past Performance rated at “Marginal” or “Unsatisfactory”.

PRICE FACTOR:

Submission Instructions – Offeror shall submit a fully completed SF 1449, Pricing Schedule, or acceptable alternative as identified in 52.212-1 or elsewhere in the RFQ.

The agreed upon items and quantities will be multiplied times their respective unit prices found in the RFQ.

As part of price evaluation, the Government will evaluate its option to extend services (see FAR Clause 52.217-8) by adding six (6) months of the offeror's final option period price to the offeror's total price. Offerors are required only to price the base and option periods. Offerors shall not submit a price for the potential six month extension of services period. The Government may choose to exercise the Extension of Services at the end of any performance period (base or option periods), utilizing the rates of that performance of period.

As part of its proposal, the offeror must provide the estimated total cost (if any) incurred to comply with the enterprise Contractor Manpower Reporting Application (eCMRA) requirement. Offeror will determine to price or not separately price the CMRA requirement. CMR CLIN(s) is the CLIN(s) under which the Contractor shall bill for all costs associated with the CMRA requirement.

Evaluation – Price will not be assigned an adjectival rating; and will be evaluated to determine if the offeror quoted price is fair, reasonable, and balanced. The government may determine that an offer is unacceptable if prices are significantly unbalanced. Price shall be evaluated at estimated quantities multiplied times their respective unit price.

Unrealistically Low Prices: Prices quoted may be reviewed to determine whether they reflect a lack of technical understanding of the requirements and to assess the risk inherent in an Offeror’s quoted prices. Unrealistically low quoted prices, initially or subsequently, may be grounds for rejection for this solicitation.

Unbalanced Pricing: Offeror is cautioned against submitting quote that contains unbalance pricing.

Unbalanced pricing exists when, despite an acceptable total evaluated price, the price of one or more contract line items is significantly over or understated as indicated by the application of cost or price analysis techniques. The Government shall analyze offers to determine whether they are unbalanced with respect to separately priced line items or subline items. Quotes that are determined to be unbalanced may be rejected if the contracting officer determines that the lack of balance poses an unacceptable risk to the Government.

27. ALTERNATE DISPUTES RESOLUTION: In furtherance of Federal policy and the Administrative Dispute Resolution Act of 1990 (ADR Act), Public Law 101-552 and FAR Clause 52.233-1, Subparagraph (d) (2) (1)

(B) (2), the Contracting Officer will try to resolve all post award acquisition issues in controversy by mutual agreement of both parties. Interested parties are encouraged to use alternative dispute resolution procedures to the maximum extent practicable, in accordance with the authority and requirements of the ADR Act.

28. CONTRACT PERFORMANCE:

Purpose. IAW with FAR Subpart 42.1500 contractor past performance information (PPI) is relevant information for future source selection purposes regarding a contractor’s actions under previously awarded contracts. It includes, for example, the contractor's record of conforming to contract requirements and to standards of good workmanship; the contractor's record of forecasting and controlling costs; the contractor's adherence to contract schedules, including the administrative aspects of performance; the contractor's history of reasonable and cooperative behavior and commitment to customer satisfaction; and generally, the contractor's business-like concern for the interest of the customer. Contractor past performance information is one of the tools that support Army efforts to acquire best value and is used to evaluate performance risk in source selection. The feedback provided by the government to the contractor in collecting PPI, and the knowledge that PPI will be used in future source selection decisions, should result in improved performance and a greater contractor focus on customer satisfaction.

Assessment Period. Performance Assessment Reports (PAR) shall be prepared IAW AFARS Subpart 42 upon physical completion of the contract. If the period of performance will exceed 18 months, an “interim” assessment report shall be prepared at the completion of 12 months performance and annually thereafter until the contract is physically complete. An out-of-cycle or “addendum” report may be prepared if there is a need to record an extraordinary event prior to the next regularly scheduled evaluation or if it is necessary to report a meaningful occurrence during the period between physical completion of the contract and contract closeout.

Additionally, addendum reports may be prepared to record contractor’s performance relative to contract closeout and other administrative requirements (e.g. final indirect cost proposals, technical data, etc.).

Completion Due Date. The government will complete the PAR within 60 days after the end of the assessment rating period.

Evaluators. The Contracting Officer and the Contracting Officer’s Representative will jointly complete the performance assessment.

Contracts Performance Elements. The contractor’s performance shall be assessed in accordance with elements and rating system set forth in AFARS Subpart 42.

Contractor Review. The Contracting Officer will furnish a copy of the PAR to the contractor requesting that the contractor submit comments, rebutting statements, or additional information to the Contracting Officer within 30 calendar days of receipt. Failure to respond within the designated timeframe will be taken as agreement with the assessment.

Contract Concurrence. Where a contractor concurs with, or takes no exception to a PAR, such report shall be considered final and releasable for use in source selection and other deliberative purposes.

Contractor Rebuttal. Where a contractor takes exception to a performance report, the Contracting Officer will review the contractor’s rebuttal or comments and make appropriate changes. If the Contracting Officer makes changes, the changed rating will be reflected in the narrative. The Contracting Officer will make all reasonable efforts to reconcile the report and the contractor’s comments. However, it is not necessary that they reach agreement on the report where such is clearly impracticable. The contractor’s rebuttal or comments shall be made part of the PAR.

Resolving Disagreements between the Government and the Contractor. In the event disagreements between the parties regarding the PAR occur, the Contracting Officer will review the rebuttal and make appropriate changes. If no agreement is reached, the PAR is forwarded to the Reviewing Official (Director of Contracting) along with the Contracting Officer’s Findings and Recommendation and supporting documentation. The decision of the Reviewing Official is final. Copies of the PAR and the contractor’s response and review comments, if any, shall be retained as part of the evaluation.

Release of Contractor Performance Evaluation Information. The evaluation will not be released to other than government personnel and the contractor whose performance is evaluated. The performance evaluation information will be input into the applicable module within Contractor Performance Assessment Reporting System (CPARS) database (or Government system in use at time of the evaluation).

Source Selection Information. Departments and agencies will electronically access the PAR information to support future award decisions.

29. REQUIRED INSURANCE:

In accordance with FAR clause 52.228-5 entitled, “Insurance--Work on a Government Installation” the following minimum amounts of insurance are required.

General Liability Insurance - Bodily Injury Liability

$500,000 per occurrence

Within ten (10) calendar days after contract award, the Contractor shall certify to the Contracting Officer, in writing, that the required insurance has been obtained.

30. HOURS OF OPERATION: The Contractor shall normally perform work during normal duty hours, 7:30a.m. to 4:00p.m. Arrangements for work performed during other than normal duty hours shall be made with the COR.

31. Federal Holidays are as follows:

When a holiday falls on a Sunday, the following Monday will be observed as a holiday and when a holiday falls on a Saturday, the proceeding Friday is observed as a holiday by U.S. Government Agencies. Any other Congressional or Presidential imposed Federal Holiday.

If the Contractor for his convenience desires to perform work during other than normal working hours or on other than normal work days, or if the Contractor is required to perform work at such times, the Contractor shall reimburse the Government for any additional expense occasioned the Government, thereby, such as, but not limited to, overtime pay for Government Inspectors, utilities service, etc.

Unless otherwise specified in these provisions, services will be performed during normal duty hours.

When required services occur on holidays, work will be performed on either the previous or following work day, unless specified otherwise.

32. LEGAL COMPLIANCE: The Contractor shall comply with all Federal, State, and Local Laws, codes and regulations applicable to his performance under this contract, and shall be solely responsible for all costs associated with said compliance.

33. In accordance with FAR 52.222-42, the classes of service employees expected to be employed under the contract states the wages and fringe benefits payable to each if they were employed by the contracting agency subject to the provisions of 5 U.S.C. 5341 or 5332.

This Statement is for Information Only: It is not a Wage Determination

34. ORDERING OFFICERS

a. There will be designated Ordering Officials under this contract, authorized to make purchases up to their designated authority of $5,000, per single known requirement, against this Indefinite Delivery/Indefinite Quantity Contract (IDIQ).

Projects under this threshold will not be issued on an individual task order STANDARD FORM 1449, however, all requirements of the contract award, and all policies and procedures will be applicable to projects ordered by the designated official.

Contractor will still be required to negotiate prices/specification for the project with agreement/approval by the ordering official.

The ordering officials will administer and be the main POC for all orders placed under their authority. The ordering officer POCS will be determined at the time of award.

b. The following describes the procedures to be used for ordering items under this contract by using the Federal Government-wide purchase card. This option to order by use of the Government-wide purchase card is strictly an alternative method of ordering by the Government and may be used in place of ordering by other order forms that comply with FAR 12.204. The Government reserves the right to unilaterally terminate the use of the credit card at any time.

(1) All ordering officers may use the Government-wide purchase card, commonly referred to as the Government "credit card," as an alternative method of ordering and paying for purchases made under this contract. Purchase card orders are subject to all terms and conditions of this contract, unless otherwise stated in this provision or another provision in this contract.

(2) The purchase card is specifically designed for use by the Federal Government. The purchase card is like a typical commercial credit card. However, the authorization limitations of the purchase card are more specific, i.e., only for a particular contract, monthly limitations, certain categories of products or services, etc. The purchase card will be exclusively used for official Government purchases in accordance with the prices, terms, and conditions of this contract. The purchase card order limitation shall be $25,000. With respect to ordering authority, only designated Ordering Officers may use the purchase card as a means of purchasing items on this contract.

(3) ) Credit limits for the purchase card for ordering officers is $5,000. These credit limits for the purchase card are the responsibility of the credit card holder and the approving office.

(4) The contractor shall accept payment via credit card for projects authorized by the ordering officers and that have followed the required policies and procedures within this solicitation and resultant contract.

(5) Invoices for orders placed by the ordering officer will be submitted directly to the ordering officer, and progress payments will still be authorized if applicable, the same as would be authorized for Task Order issued on the Standard Form 1449.

35. ATTACHMENTS:

Attachment 1: ATOPSEC 3 Pages Attachment 2: SUS Trifold

PWS / PRS / DELIVERABLES

Performance Work Statement (PWS) Laundry and Dry Cleaning 08/22/2018 Version 2.0

2.1 The contractor shall provide laundry and dry cleaning services to authorized individuals and organizations……………………………………………………………………………………5

2.1.1 The contractor shall clean Organizational Clothing and Individual Equipment (OCIE) for authorized customers…………………………………………………………………………...6

2.1.2 The contractor shall provide laundry services for linens………………………………….6

2.1.3 The contractor shall operate a linen Direct Exchange (DX) Point……………………….6

2.1.4 The contractor shall provide Dry Cleaning Service……………………………………….7

2.4 Contract Administration and Management…………………………………………………...8

2.4.1 Contract Management………………………………………………………………………..8

2.5 Subcontract Management…………………………………………………………………… 9

2.6 Contractor Personnel, Disciplines, and Specialties .9

2.6.1 Contractor Personnel Requirements………………………………………………………..9

2.7 Location and Hours of Work 11

2.8 Contractor Planning, Resource Management………………………………………………12

4.1.1 Physical Security, Anti-terrorism & Operations Security………………………………..13

5 Deliverables - See Paragraph 2………………………………………………………………..15 6 Related Documents Army Regulation 210-130 is related to this project

Performance Work Statement (PWS) Laundry and Dry Cleaning Vision Statement

The contractor shall provide pickup and delivery at designated location

1 Introduction The laundry contract service is to clean linen for Active and Reserve components on a direct or reimbursable basis and is in direct support of organizational health and sanitation requirements as it relates to life, health and safety. This is a non-personal services contract to provide Laundry Services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government.

1.1 Mission

The mission or basic service objective includes the following: The contractor shall provide laundry services to organizations on/at Fort Hunter Liggett. Services shall be provided in accordance with the terms and conditions of this contract. The contractor shall process and finish all linens such as blankets, sheets & pillowcases, and other items in accordance with the requirements contained in the contract.

1.2 Background

The Army Sustainment Command (ASC) has provided or made available laundry services to clean linens for active or reserve components on a direct or reimbursable basis. Laundry & Dry Cleaning operations are primarily governed by AR 210-130. ASC provides manpower and contracts for L&DC at specific installations, both CONUS and OCONUS.

1.3 Scope

The Contractor shall furnish labor, supervision, transportation for pickup and delivery services, supplies, vehicles, tools, materials, facilities and equipment (except as specified in this contract as Government-furnished) necessary for the performance of cleaning linens which includes pick-up, delivery, and cleaning. The Contractor shall receive, account for, process and return articles tendered for laundry. The Contractor shall establish and maintain a system of records to quantify work performed and shall prepare administrative correspondence and reports incidental to the work covered in this contract. Services shall be performed in compliance with the standards as contained or referenced in this contract. The Contractor shall schedule and manage operations to maximize responsiveness, efficiency and economy to the Fort Hunter Liggett community.

2 General Requirements The contractor shall furnish all management, labor, transportation, pickup and delivery service, housekeeping and facility operation in accordance with the terms and conditions of this Performance Work Statement (PWS). This includes all laundry, and all other tasks and responsibilities deemed necessary and spelled out in this PWS. The contractor shall receive, account for, process, and return all organizational and linen items tendered for cleaning.

The Contractor shall pick-up soiled items, when needed, between 0800 and 1200 Monday – Friday excluding Federal holidays. The contractor shall maintain 100% accountability for all items tendered for laundering. The contractor shall establish and maintain a system of records to quantify all work performed and shall be responsible for the preparation of reports incidental to the work covered by this contract. All work and services provided by the contractor shall be performed in accordance with the standards as contained or referenced herein.

2.2 Non-Personal Services

The Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor employees. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the contractor believes that any action constitutes, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Procuring Contractor Officer (PCO) immediately.

2.3 Business Relations - NA

2.4 Contract Administration and Management

(a) Applies to contracts for laundry and dry cleaning services within the United States;

And

(b) May be used as guidance in areas outside the United States.

2.4.1 Contract Management

2.4.1.1 The contract shall provide a Lead who shall be responsible for the overall management, performance and coordination of this contract. The Lead shall act as the central point of contact with the Government. The Lead shall have signature authority and the authority to make independent decisions concerning the performance of the contract to include personnel staffing, work beyond normal operating hours and contract negotiations. An alternative shall be designated to act in the same capacity as the Lead during his absence.

2.4.1.2 N/A

2.4.1.3 N/A

2.4.1.4 N/A

2.4.2 Contract Administration

2.4.2.1 The contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The contractor shall respond to Government requests for contractual actions within three (3) Government Business Days (GBDs).

Deliverable A01 Contractual Action Request Response

2.4.2.2 The contractor shall ensure that all contractor-generated technical records, reports, files, and other documentation are made available to the KO/COR during the performance of this contract. This contractor shall obtain KO approval before releasing any information that has been stored, generated, or archived related to this contract to the contractor’s corporate or other off-site offices, to other Government activities or agencies, to other contractors, or to private parties. This restriction does not apply to contractor data needed to properly execute this effort (e.g. man-hour reporting).

2.4.3 Personnel Administration N/A

2.5 Contractor Personnel

2.5.1 Project Manager

The contractor shall provide a Project Manager, who shall be responsible for the overall management, performance, and coordination of this contract. The Project Manager shall act as the central point of contact with the Government. The Project Manager shall have signature authority and the authority to make independent decisions concerning the performance of the contract to include personnel staffing, work beyond normal operating hours, and contract negotiations. An alternative point of contact shall be designated to act in the same capacity as the Project Manager during his/her absence. Contact information to include name, office phone, cellular phone and email address of the primary as well as alternate shall be provided to the KO and COR, in writing (electronically) within two (2) GBDs after award of the contract. Should personnel be replaced in these positions the contractor shall provide the KO and COR an updated contact listing, in writing (electronically) within two (2) GBDs of appointing new personnel.

Deliverable A02 Project Manager and Alternate Contact Information

2.6 Contractor Personnel, Disciplines, and Specialties

2.6.1 Contractor Personnel Requirements

2.6.1.1 The services provided under this contract are strictly non-personal in nature. Under this contract, no employer-employee relationship will exist between the Government and the contractor and/or between the Government and the contractor's employees. No contractor employee will be directly supervised by the Government. All individual employee assignment and daily work direction shall be given by the contractor. If the contractor believes any Government action, inaction or communication would create a personal services relationship, or appearance of, between the Government and any contractor employee, the contractor shall promptly notify the contracting officer. Additionally, the contractor shall ensure all contracted employees fully understand the Government contractor relationship. All contractor employees must be fully aware that Government personnel do not have direct authority over contractor personnel. Additionally, all contractor employees must fully understand that only the KO has the authority to change the terms of the contract, only the KO has authority to direct work, and both the KO & COR can provide guidance.

2.6.1.2 N/A

2.6.1.4 N/A

2.6.1.5 N/A

2.6.1.6 N/A

2.6.1.7 While on a Department of Defense installation: Contractor personnel shall be appropriately dressed, including individual protective clothing and equipment, for the work to be performed. At no time will contractor employees, or representatives wear or display any clothing, garment or accessory that is offensive, racial, gang-related, otherwise derogatory, or contrary to the Army values. Government rules and policies, regulations, laws, directives and requirements which are in place or issued during the contract term relating to law, order, and security shall be applicable to all contractor employees. Contractor personnel who violate such rules, policies, regulations, laws, directives or requirements may be denied access to the installation, either temporarily or permanently. The contractor shall provide employees with appropriate dress code information.

2.6.1.8 The contractor shall not hire any person whose employment would result in a conflict of interest or employment that is prohibited by the latest Department of Defense (DoDD) 5500.7.R entitled "Joint Ethics Regulation".

2.6.1.9 The contractor shall not employ persons considered by the Government to be a potential threat to the health, safety, security, general well-being, or mission of the installation and its population.

2.6.1.10 Employment of off-duty military personnel or Government civilian personnel is permissible provided such employment does not contravene the policies set forth in DoD Joint Ethics Regulation 5500.7-R as determined by local Staff Judge Advocate (SJA).

2.6.1.11 The contractor shall ensure the contractor lead and the alternate project manager possess basic proficiency in the English language (reading & writing).

2.6.1.12 Contractor employees having duties on a DoD installation shall not loiter in any work or patron area. Upon completion of their assigned duties on the installation, contractor employees will depart the installation within a reasonable amount of time.

2.6.13 N/A

2.6.14 N/A

2.6.15 Contractors that require a CAC (before CAC issuance) must, at a minimum, have a favorably adjudicated National Agency Check with inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. At the discretion of the sponsoring activity, an initial CAC may be issued based on favorable review of the FBI fingerprint check and successfully scheduled NACI at the Office of Personnel Management.

2.7 N/A

2.7.1 Place of Performance

The laundering services to be performed under this contract will be performed at the contractor’s facility. Current pick-up and return delivery location for linen will be at Billeting Office Building 229.

2.7.2 The Federal Government observes the following holidays

New Year’s Day First day of January (or as observed) Martin Luther King, Jr. Birthday Third Monday of January

2.7.3 Hours of Operation

The contractor is responsible for the pick-up and the return delivery of items to be laundered between the hours of 8:00 AM thru 12:00 PM local time Monday through Friday in accordance with the schedule established elsewhere in this PWS. The contractor shall pick-up laundry for processing and return cleaned laundry on the next GBD when a pick-up/delivery day falls on the day of observation of a federal holiday.

2.8 Contractor Planning, Resource Management

2.8.1 If the Senior Mission Commander or Installation (Garrison) manager declares an installation closed or road conditions red or black [or otherwise deemed unsafe for routine travel/use] due to inclement weather, the contractor will not pick up or deliver laundry to the installation.

2.8.2 N/A

2.8.3 The contractor shall ensure that all contractor-generated technical records, reports, files, and other documentation are made available to the KO/COR during the performance of this contract. This contractor shall obtain KO approval before releasing any information that has been stored, generated, or archived related to this contract to the contractors corporate or other off-site offices, to other Government activities or agencies, to other contractors, or to private parties. This restriction does not apply to contractor data needed to properly execute this effort (e.g. man-hour reporting).

2.8.4 N/A

3 Performance Requirements

3.1 The contractor shall pick-up, process, and return to the Government-owned linen and other textiles as follows:

3.1.1 The contractor shall be required to furnish labor, vehicle(s), equipment and material necessary to pick-up, account for, process at the contractor’s laundry facility, and return all articles received for laundering to the Linen Service Point. Pick-up shall be every other Wednesday but may be more frequently due to installation mission requirements. All linen shall be picked up and returned palletized on Government-owned pallet stackers. Commercial practice of general packaging and preservation of laundry items are acceptable in bundling, wrapping and/or otherwise covering finished garments and fabrics to ensure that articles are protected from the elements from the time they are finished in the contractor’s facility until they are delivered to the Government. Wrapping material, if used, shall be either paper or plastic of sufficient strength and quality to preclude bursting or ripping. Twine, if used for tying, shall be of sufficient strength to permit carrying during the delivery operation. All finished linen shall be folded and bundled (i.e. 10 sheets, 10 pillowcases, 5 mattress pads, 5 blankets). If the quantity to be delivered does not make full bundles the non-full (partial) bundle shall be identified and labeled with the item count. The COR will provide notification to the contractor if no pick-up is required or to schedule an additional pick-up when required.

3.1.2 Soiled linen and other textiles shall be counted at the Linen Service Point and the count shall be recorded on a Laundry Delivery Ticket (supplied by the Government) prior to the contractor loading the laundry onto their vehicle. The Linen Service Point personnel, on behalf of the Government, and the contractor shall verify the counts and countersign the Laundry Delivery Ticket to indicate agreement with those counts at time of pick-up. A copy of each signed Laundry Delivery Ticket will be furnished to the contractor and a copy will be maintained by the Linen Service Point personnel. Fitted and flat sheets, blankets, and mattress pads are single bed size; pillowcases are standard pillow size.

3.1.3 The contractor shall launder linen and other textiles. Operating procedures and required supervisory control measures shall be effective to meet the laundry processing procedures identified on the item care labels and in accordance with commercial industry laundry standards. The contractor shall launder all items to remove soil, spots, water-soluble stains and be free of lint and objectionable odors, such as cleaning chemicals, mold, mildew, body bacteria, and other unclean elements, and to thoroughly dry all laundered items. White fabrics shall be free of yellow or gray tints or other unsightly appearance. No trace of washroom supplies shall be left in fabrics. Blankets, sheets, and pillowcases shall be processed to ensure surfaces are smooth and free of wrinkles.

Performance Standards

a. STD: Sheets, and pillowcases shall be clean (free of soil, spots, water-soluble stains), odor and lint free, completely dry, smooth and free from wrinkles.

AQL: 0% monthly

b. STD: Mattress pads, blankets, and bedspreads shall be clean (free of soil, spots, water-soluble stains), odor and lint free, and completely dry.

AQL: 0% monthly

3.1.4 Delivery of cleaned linen, and other textiles if applicable. Items that were picked up as soiled shall be returned to the Linen Service Point pick-up point no later than ten (10) GBDs after pick-up. Clean laundry shall be counted and the count shall be entered on the Laundry Delivery Ticket. The Linen Service Point personnel, on behalf of the Government, and the contractor shall verify the counts and countersign the Laundry Delivery Ticket to indicate agreement with those counts at time of delivery. A copy of each signed Laundry Delivery Ticket will be furnished to the contractor and one maintained by the Linen Service Point personnel. The contractor shall provide a copy of the signed Laundry Delivery Ticket to the COR, in hard copy or by email, no later than close of business (COB) on the day of delivery.

Performance Standards

a. STD: All items turned in for laundry will be completed and returned to the pick-up point no later than ten (10) GBDs after pick-up.

AQL: 0% monthly

b. STD: Copy of each Laundry Delivery Ticket shall be provided to the COR no later than COB on the day of return delivery.

AQL: 0% monthly

Deliverable A03 Laundry Delivery Ticket

3.2 Delivery Record and Monthly Invoice

3.2.1 The contractor shall provide to the COR a delivery record, in hard copy or by email, for each delivery no later than COB on the day of delivery. The delivery record must include the name and address of the contractor; delivery date; contract number, task order number, contract line item number; description, quantity, unit of measure, unit price and extended price of the items delivered.

Performance Standard STD: Copy of each delivery record shall be provided to the COR no later than COB on day of return delivery.

AQL: 0% monthly

A04 Delivery Record

3.3.2 The contractor shall provide to the COR a draft invoice no later than five (5) calendar days after the last day of each calendar month for comparison to the delivery records for the month. The COR will provide email notification to the contractor of discrepancies.

A05 Draft Invoice

3.4 Contractor Management Reporting (CMR): The Contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this for the 88th Readiness Division via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecma.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at help desk at: http://www.ecmra.mil/. Note that the ECMRA data must be input no later than October 31 of each calendar year.

Deliverable A06 Contractor Manpower Reporting

4 Special Requirements

4.1 Security

4.1.1 Access and General Protection/Security Policy and Procedures The contractor and all associated subcontractors’ employees shall provide all information required for background checks to meet installation access requirements to be accomplished by Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DoD, HQDA and/or local policy. The contractor and all associated subcontractors’ employees shall also comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes. The Government may require monthly participation in the Installation Random Antiterrorism Program.

Deliverable A07 Information for Background Checks

4.1.2 Anti-Terrorism (AT) Level 1 Training

Deliverable A08 AT Level I Training: http://jko.jten.mil

4.1.3 iWATCH Training N/A

4.1.4 As directed by the KO / COR, the contractor will remove, at no additional cost to the Government, any employee who endangers operational or national security. The contractor is reminded that the Government has the right to exclude individuals from its facilities. If this action results in any employee being unable to perform his/her duties, the contractor shall replace him/her at no additional cost to the Government.

4.1.5 Neither the contractor nor any of its employees will disclose, or cause to be disclosed, any information concerning operations which could result in or increase the likelihood of the possibility of a breach of the activity's security or interrupt the continuity of operations. Additionally, the Fort Hunter Liggett Public Affairs Office (PAO) is the only official spokesperson for the installation. No information regarding performance of this contract will be released to the media without prior approval of the PAO, KO or their authorized representative(s).

4.2 Safety

The contractor shall conform to all safety rules and regulations applicable which are in effect during the time of performance of this contract and shall take such other precautions as may be reasonably required hereunder to assure accident-free performance. All accidents which occur on Government property in association with performance of services required in this contract shall be reported in writing to the COR on the day of the accident or not later than the next working day if the accident occurred during other than normal working hours. Any accident involving personal injury resulting in possible hospitalization or lost time from work or death shall be reported within one work day to the COR who may relay the report to the safety officer. Full details of the accident, including statements from witnesses, shall be provided if requested by the safety officer. If any claim is made by a third party against this contract, the COR shall be informed immediately.

A09 Accident Report

4.3 Environmental Requirements

The contractor shall be knowledgeable of, and comply with, all applicable local, installation, federal and state environmental laws and regulations.

4.4 Quality

This section describes the Quality Control components for this effort. The following sub-sections provide details of various considerations on this effort.

4.4.1 Quality Control

Quality Control is the responsibility of the contractor. The contractor is responsible for the delivery of quality services to the Government (see FAR 52.212-4(a), Inspection/Acceptance). A formal Quality Control Plan (QCP) is not required for this commercial service. However, the contractor shall maintain an inspection system commensurate with commercial practices to ensure the contractor only tenders for acceptance those services that conform to the requirements of this contract and to identify, prevent, and ensure non-recurrence of non-conforming services.

4.4.2 Quality Assurance

The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is a Government only document primarily focused on what the Government must do to assure that the contractor has performed in accordance with the requirements of the contract. The Government reserves the right to inspect or test any services that have been tendered for acceptance. Non-conforming services shall be re-performed at no increase in contract price. If non-conforming services are recurring, cannot be re-performed, or the services fail to achieve the performance standards in the PWS the Government may reject the nonconforming service(s) and document the contractor’s performance record accordingly.