1._PWS_W911S8-16-R-0015_WVM_Revised_PWS.pdf

PERFORMANCE WORK STATEMENT (PWS)

WHEELED VEHICLE MAINTENANCE (WVM) SERVICES

JOINT BASE LEWIS-MCCHORD (JBLM), WASHINGTON

30 August 2016

1.0. Background Information.

1.1. The JBLM Directorate of Logistics (DOL), Installation Maintenance Division (IMD) mission is to provide backup field and sustainment maintenance for JBLM, I Corp, and supported units, as required.

2.0. Scope Of Work.

2.1. Contractor shall provide all management, administration, supplies, and labor, except those specified as Government-furnished, necessary to provide scheduled and unscheduled, unit or field level and organizational level services and repairs for vehicle maintenance to include, but not limited to, JBLM, I Corps, and supported units as required.

2.2.1. All vehicles and equipment must be maintained, repaired, and/or serviced in strict accordance with their appropriate

– 10 and – 20 level TMs or, when required, the Government specifications and drawings for said item. Contractor work methods and procedures shall achieve at least the required Government standard but, upon Government approval, may vary from applicable Government maintenance handbooks.

2.2.2. The contractor shall receive, inspect, and perform preventative maintenance checks and services (PMCS) in accordance with (IAW) applicable Army PMCS – 10 and – 20 Technical Manuals (TMs). The contractor shall document required records. Scheduled PMCS and repairs shall be performed within times prescribed by the Government.

2.2.2.1. Contractor shall operate approved Standard Army Maintenance Information Systems (STAMIS). All requirements shall be accomplished IAW applicable Army regulatory guidance.

2.2.3. Locations. Within the military boundaries of JBLM (e.g., Lewis Main, Lewis North, and McChord Field), Washington and Yakima Training Center (YTC), Washington; work may be required at other locations to support temporary duty (TDY) within the Continental United States (CONUS), those locations would be Schofield Barracks Hawaii, Joint Base Elmendorf Richardson Alaska, and Fort Wainwright Alaska. This would be in support of DOL requirements for regional support of Army Sustainment Command (ASC).

2.3. Project management and supervision.

2.3.1. Designation of a Project Manager (PM). The contractor shall have a PM on site at JBLM throughout the term of this contract. This person and designated alternate shall be authorized to act on behalf of the contractor for all matters relating to this contract, to include the authority to bind the contractor for matters pertaining to this contract. The PM or designated alternate shall be on duty at JBLM and available, at minimum, during normal operational hours. The PM shall act as a central point of contact for the Government. The PM or designated representative shall attend briefings, conferences, and other Government designated meetings.

2.3.2. Designation of managers and supervisors. Contractor shall identify in writing, within five working days after award and upon change, the PM’s key personnel, and their alternate. Contractor shall ensure that sufficient managers and key individuals, consistent with the requirements of the PWS, are on duty during all operating hours.

2.4. Contractor personnel.

2.4.1. Definition of contractor personnel. For the purpose of this contract, the term "contractor personnel" applies to all contractor and sub-contractor personnel performing work on this contract.

2.4.2. Personnel qualifications. Contractor personnel shall have and maintain certifications, licenses, training, and qualifications required by Department of Defense (DOD), Army, Installation Management Command (IMCOM), JBLM, DOL regulations, official guidance and directives (except for those qualifications that can only be satisfied by Government training), to satisfy the requirements specified in this contract. Contractor shall maintain records of training qualifications, certifications, and licenses. Contractor shall identify the type and date of certification and license held by personnel along with expiration date and shall provide proof of training, certification, and licensing upon Government request. Contractor shall maintain the work force in such a manner as to ensure that personnel remain fully qualified.

Contractor shall employ personnel who are able to speak read, write, and understand English and shall be capable of performing basic mathematics. Contractor personnel shall be physically capable of performing work as required by this PWS, including in conditions of extreme temperatures, high humidity, and blowing sand and dust. The Government will not provide clothing items for contractor personnel. A personnel listing shall be provided to the Contracting Officer (KO) within five working days after contract award.

2.4.3. Personnel conduct. Contractor personnel shall be appropriately dressed for weather conditions and work to be done. Contractor shall not allow any person who has possession of or who is under the influence of alcohol or controlled substances to perform work. Government rules, regulations, laws, directives, and requirements which are in place or issued during the contract term relating to law and order, installation administration, and security on the installation shall be applicable to all contractor personnel or representatives who enter the installation or who travel using Government transportation. Violation of such rules, regulations, laws, directives, or requirements shall be grounds for removal from the work site permanently or temporarily, as determined by the Government. Individuals who violate such rules, regulations, laws, directives, or requirements may be denied access to the installation, either temporarily or permanently.

Such denial of access shall not relieve contractor from full performance under the PWS addressed herein.

2.4.4. Personnel badges. Unless otherwise specified in the contract, contractor personnel shall wear a contractor-furnished badge in a conspicuous place on exterior clothing, except when safety or health reasons prohibit. This badge shall display the words “DOL Logistics Support Services Contract,” company name, employee name, color photograph, badge number, date issued, and expiration date (not to exceed the end of the final option year). Upon termination of this contract or the employment of any individual, the contractor shall destroy the affected individual’s badge(s).

2.4.5. Orientation training. Contractor shall provide, within five working days of initial employment or reassignment of personnel to another functional area, an orientation training class. Training shall be relative to the respective functional area. Training shall include at a minimum, and is not limited to, identifying the role of personnel, leadership, and responsibilities within their functional area, and to the overall contract. Training shall also include, but is not limited to, familiarization with local, state, federal, Occupational Safety and Health Administration (OSHA), Code of Federal Regulation (CFR), Environmental Protection Agency (EPA) regulations, standards, policies, guidelines, and programs specifically applicable to personnel, Army Regulation (AR) 600-63 and JBLM smoking policy, JBLM safety and fire prevention program, hazard communication (HAZCOM) and hazard waste and emergency response (HAZWOPER) training, the contractor’s safety, environmental and emergency response plan, internal and external SOPs, Threat awareness and reporting program (TARP) briefings, anti-terrorism (AT) level 1 training, iWATCH training conduct, dress code, customer service, phone and email etiquette, conflicts of interest, ethics, prevention of fraud, waste, and abuse, Equal Employment Opportunity (EEO), sexual harassment policies, and severe weather delay and base closure reporting responsibilities. Contractor shall maintain records of all training accomplished.

2.4.6. Contractor planning, control, and procedural documents. Contractor shall develop, submit, and implement the planning, control, and procedural documents identified in this PWS. All of these planning, control, and procedural documents are considered critical to contract performance start and have completion requirements consistent with this criticality. These documents include the property control system (PCS) plan, contingency plan, contractor’s quality control plan (QCP), safety and emergency response plan, security plans, and environmental protection plan. Unless otherwise specified, submissions shall be thirty days after contract award date. Contractor shall submit required updates to any plans required by this contract at least thirty days prior to change implementation and review each document for update at least annually. Contractor shall clearly mark all changes so as to be distinguishable from unchanged portions.

All documents and updates are subject to Government review for determination of adequacy. Contractor shall resubmit these documents, with any required corrections, to the KO within the time frame established by the Government, if applicable.

2.4.7. Contingency plan. Contractor shall submit a draft contingency plan that supports the installation’s and directorate’s continuation of operations (COOPs) upon contract award date and a final plan within thirty days after contract award date to the KO. Contractor’s plan shall address in detail procedures, personnel, and the means to accomplish mission requirements without delay in the event of sudden or unusual events that could impact contractor's performance and contract requirements such as, but not limited to, mobilization, terrorism, natural disaster, utility outages, or labor disputes. The Government will not supplement the contractor’s work force.

2.4.8. Property control system (PCS) plan. Contractor shall develop and implement a plan describing how Government-furnished property (GFP) will be managed, IAW of FAR Part 45, throughout the duration of this contract. The plan shall contain methods of communication between the contractor and the property administrator (PA); specific surveillance techniques and procedures for accounting, utilization, protection, storage, and disposal of GFP; address preventive measures and corrective action related to instances of fraud, waste, and abuse of GFP in the contractor’s custody; and be structured to assure procedures relating to GFP are independent from other parts of the contractor’s written directives. A draft of the contractor’s PCS plan shall be provided to the KO upon contract award date and the final plan within thirty days after contract award date. The Government will complete final review and acceptance of the PCS plan and any subsequent changes. Contractor shall provide updated copies to the PA within five working days prior to any planned change, subject to Government acceptance.

2.4.8.1. Contractor shall maintain complete and accurate records of contractor surveillance inspections and corrective action related to GFP. This information shall be maintained by the contractor throughout the term of the contract and shall be made available to the Government upon request.

2.4.8.2. Contractor shall provide complete and accurate data to the KO, and to the appropriate property inventory system, concerning GFP in the contractor’s possession.

2.5. Awareness programs.

2.5.1. Anti-terrorism (AT) level-one training. The contractor, to include sub-contractor employees, requiring access within an Army installation, facilities, and controlled access areas shall complete an AT level-one training within thirty days after contract award date. The contractor shall submit certificates of completion for each affected contractor employee and sub-contractor employee, to the COR. AT level-one training can be access at the following website:

https://atlevel1.dtic.mil/at.

2.5.2. iWATCH. The contractor, to include sub-contractor employees, shall brief its personnel on the local iWATCH program (training standards provided by the requiring activity anti-terrorism officer (ATO)). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within thirty days after contract award date.

2.5.3. Security program. Contractor employees with an area of performance within an Army controlled installation, facility, or area. Contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation or facility access and local security policies and procedures (provided by Government representative(s)). Contractor’s physical security plan, key control plan, and personnel security plan shall form the basis of the contractor’s security program. Contractor shall implement and maintain a security program for control of personnel, property, and records. Contractor shall develop and deliver a draft security plan, IAW all federal, DOD, IMCOM, and JBLM security regulations, local policies and official directives, to the KO for review within thirty days prior to contract award date and shall implement the plan upon contract award date. The final plan shall be delivered to the KO within thirty days after contract award date.

2.5.4. Physical security plan. Contractor shall develop a physical security plan addressing physical security aspects associated with contract performance for all facilities controlled by the contractor IAW AR 190 series, DOD 5100.76(D), DOD 5220.22(D), local policies, official guidance, and directives. The physical security plan shall describe how the contractor shall prevent unauthorized access, vandalism, pilferage, larceny, sabotage, and arson directed toward contractor controlled facilities and GFP; provide for internal safeguards for security of GFP; and contain a written access control plan for building 9570. The final plan shall be delivered to the KO within thirty days after contract award date.

2.5.5. Key control plan. Contractor shall submit a key control plan to the KO for review and acceptance. The key control plan shall include requirements of AR 190 series and AR 380 series, including local policies and official directives. If classified material is being stored, the contractor shall provide access 24 hours a day, seven days a week, to all Government-owned, contractor-operated facilities. The final plan shall be delivered to the KO within thirty days after contract award date.

2.5.6. Personnel security plan. The contractor shall provide all information required for background checks to meet installation access requirements to be accomplished by installation provost marshal office, Director of Emergency (DOE) services or security office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, Headquarters Department of the Army (HQDA), and/or local policy. Additionally, Executive Order 13465, 8 September 2008, mandates that all Federal contractors and sub-contractors are required to use e-Verify for all employees working directly on any federal contract to determine eligibility to legally work in the United States. It is the responsibility of the employer to provide the employee a copy of the e-Verify. The e-Verify will be used IAW other applicable documentation to determine eligibility for access to JBLM. Changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

2.5.7. Quality control plan (QCP). Contractor shall establish and administer a quality control plan to ensure the requirements of the contract are provided as specified. Contractor shall implement the plan upon contract award date.

Contractor shall provide to the KO a copy of the QCP within ten working days of contract award and any changes at least five working days prior to implementation. At a minimum, the plan shall include the following:

https://atlevel1.dtic.mil/at

2.5.7.1. An inspection system covering the services stated in the contract specifying areas to be inspected on a scheduled or unscheduled basis and the title of the individuals who shall perform the inspections.

2.5.7.2. A method of identifying deficiencies in the quality of service performed before the level of performance becomes unacceptable.

2.5.7.3. A file of all inspections conducted by the contractor and any corrective action taken. Contractor shall make documentation available to the Government throughout the term of the contract.

2.5.7.4. The Government will evaluate the contractor’s performance IAW the performance standards identified in the PWS and outlined in the performance requirements summary (PRS). Environmental protection and hazardous material, waste management plan. Contractor shall develop and deliver a draft copy of the contractor’s environmental protection and hazardous materials, waste management plan to the KO upon contract award date and deliver the final plan within thirty days after contract award date. The plan shall identify how the contractor shall comply with 29 CFR 1910.120, 1910.1200, 1926.65, 40 CFR Sections 260-270, 49 CFR, the National Environmental Policy Act (NEPA) of 1969, OSHA standards, AR 200-1, 200-2, 420-49, FC Reg. 200-1, TM 38-250, and local, county, state and federal EPA laws, regulations and cultural resource protection requirements. Contractor’s plan shall address, at minimum, personal protective equipment and training requirements for personnel that may work with or be exposed to hazardous materials, spill response, notification, and reporting procedures, methods for containment, neutralization, cleanup, and proper disposal of hazardous materials and waste spills that may occur during contract performance.

2.5.7.4.1. Contractor shall fully comply with the installation hazardous material and waste spill prevention, control and countermeasure plan (SPCCP), the Hazard Communication (HAZCOM), and the Hazardous Waste Operations and Emergency Response (HAZWOPER) training requirements, 29 CFR, 40 CFR, the National Environmental Policy Act (NEPA) of 1969, OSHA, AR 200-1, AR 200-2, AR 420-49, FC Reg 200-1, and TM 38-250.

2.5.7.4.2. Hazardous materials control center (HMCC). Contractor shall correctly requisition hazardous materials through the HMCC IAW FC Reg 200-1, local policy, official guidance, and directives, and the HMCC external SOP.

2.5.8. Safety and emergency response plan. Contractor shall develop and deliver a draft copy of the contractor's safety and emergency response plan to the KO for review and acceptance upon contract award date, with the final plan submitted within thirty days after contract award date. Contractor's plan shall fully comply with AR 385-10, AR 385-40, DA Pam 385-10, DA Pam 385-24, DA Pam 385-40, DA Pam 385-64, FC Reg 385-1, JBLM safety policy, OSHA, CFR, workmen's compensation and other local, state or federal regulations, guidelines, policies and directives. Contractor's plan shall completely define the processes, procedures, inspection methods and instructions for preventing accidents and personnel injury; eliminating or minimizing work center health risks to personnel; complying with and identifying HAZCOM and HAZWOPER requirements; accident reporting; and the safe use of tools and equipment, including licensing requirements for equipment and machinery to be encountered during contract performance.

2.5.8.1. Contractor shall, regardless of injury or incident, report all accidents to the Government not later than one hour from time of accident, and shall submit DA Form 285 to the DOL safety officer.

2.5.8.2. Upon notice of inspections, audits, or visits by external agencies, the contractor shall notify the Government no later than one hour from time of actual notice. If inspectors, auditors or other compliance personnel arrive unannounced, the contractor shall notify the Government immediately. Contractor shall attend installation safety meetings and forums and fully support post-wide safety initiatives.

2.6. Training program. Contractor shall develop a training program to ensure contractor personnel are continually trained to accomplish the requirements of this contract. This training does not relieve the contractor from ensuring that contractor personnel are qualified to perform their assigned tasks when they begin employment under this contract.

Contractor shall maintain records of all accomplished training.

2.6.1. Government and other unique training. The Government will provide training to support new systems, upgrade to existing systems and equipment fielded after contract award. For resident courses, the contractor shall submit requests for necessary training to the KO on a contractor generated training request.

2.6.2. Fraud, waste, and abuse. Contractor shall maintain proper conduct and discipline within contractor-occupied work areas IAW AR 11-2. Contractor personnel shall be alert to and report to the Government suspected situations of fraud, waste, abuse, or other intentionally dishonest conduct observed during contract performance.

2.7. Warranties.

2.7.1. Warranty records. The Government will provide to the contractor records of Government-owned property (other than real property), vehicles, and equipment that are under warranty and used, managed, or supported under this contract.

Records will identify the item, the nature, and expiration of the warranty, and the name and location of the firm to contact about entitlement under the warranty. Contractor shall provide to the Government copies of warranty records on any items of equipment or repair items to which the Government will take title or which will be installed on Government property.

2.7.1.1. Warranty enforcement. Contractor shall operate the warranty program on Government-furnished property and equipment IAW AR 700-139, DA PAM 750-8, local policies, official guidance and directives. Contractor shall inform the Government of difficulties encountered in the enforcement of warranties and of instances in which the costs of enforcement would exceed the benefits derived.

2.7.1.2. Data and information. Contractor shall submit programmed and un-programmed information which is complete, accurate, timely, correctly prepared, and correctly distributed, subject to Government review for adequacy.

2.8. Programmed requirements.

2.8.1. Contractor shall furnish recurring contract data and information as specified in the PWS.

2.8.2. Financial and accounting requirements. Contractor shall provide bi-weekly invoices IAW Government directives provide sufficient backup documentation to support all invoice charges and answer all Government inquiries.

2.8.3. Cost to complete schedule. Contractor shall submit cost-to-complete schedule per task order (TO).

2.8.4. Non-programmed requirements. Contractor shall provide access to contractor-occupied Government facilities and shall provide management and technical information including, but not limited to, one-time reports; quality control data and records; back-up documentation; information requested by Government personnel performing official duties, including monitoring contract compliance; recommendations for revising or originating Government regulations or policies within the scope of this contract, fact sheets, and listings.

2.8.5 Attendance at Government meetings. Contractor shall attend scheduled and unscheduled on-site and off-site meetings as required by the Government and shall be verbally identified as contractor personnel. Contractor shall participate in meetings without committing the DOL to any action. Other than impromptu visits by customers to functional areas, or otherwise directed by the Government, the contractor shall be accompanied by a DOL representative.

2.8.6. Access to data and information. Contractor shall ensure that all contractor-generated technical records, reports, files, and other documentation are made available to the KO, COR, QAE, and when directed by the Government, other authorized Government representatives. Contractor shall obtain KO approval before releasing any information related to this contract that is inputted, stored, generated, or archived, to the contractor’s corporate or other off-site offices, other Government activities, agencies, or other contractors or private parties.

2.8.7. Marking proprietary information. Records, files, reports, and data deemed proprietary by the contractor shall be clearly marked accordingly. The Government will make final determination of the appropriateness of proprietary claims by the contractor.

2.8.8. Installation access and control. JBLM is a closed post. Unscheduled installation closures or lockdowns may occur at any time, including closures resulting from inclement weather or terrorist activities. All vehicles and personnel are subject to search and seizure of contraband and unauthorized Government property IAW AR 190-22.

2.8.9. Facility access control. Access to building 9570 is controlled through a drive in gate. Contractor shall provide access control to the facility for personnel and equipment during normal operating hours and document on contractor generated forms any movement of equipment into and out of the facility.

2.8.10. Personnel clearing requirements. Contractor shall develop an out-processing plan which is IAW JBLM policies and approved by the Government. All out-processing documentation shall be provided to the COR upon request.

2.8.11. Government computer access. Contractor shall provide a copy of the favorable background investigation in conjunction with a copy of the DD form 2875 System Authorization Access Request (SAAR), for issue of Common Access Cards (CAC) and Army Knowledge Online (AKO) accounts to the COR for contractor personnel requiring access to the

JBLM network. Contractor shall be registered in the Army Training Certification Tracking System (ATCTS) at commencement of services, and must successfully complete the DOD Information Assurance Awareness (IAA) training prior to access to the JBLM network.

2.8.12. Vehicle registration, licensing, and operation. Contractor personnel shall comply with JBLM’s policies and regulations concerning personal vehicle registration.

2.8.12.1. Contractor shall provide a licensing program that validates the abilities of contractor personnel to operate Government furnished vehicles and equipment. Operator training and licensing shall be documented and retained on file. Contractor personnel who operate Government-furnished vehicles or equipment, shall possess a valid Washington State driver's license, or a commercial driver’s license (CDL),

2.8.13. Regulations, manuals, and technical documents. Regulations, manuals, and technical documents applicable to this contract are listed in PWS. The Government will establish a custodial account with the publications distribution office through the DOL. Contractor shall coordinate with the Government for all publications required under the contract.

Contractor shall comply with all publications, supplements, and amendments, listed, in their entirety unless specifically exempted by this contract.

2.8.14. Workload. It is anticipated that during the course of this contract there will be workload increases and decreases.

Notwithstanding anything to the contrary in this contract or any modification to it, any workload data presented in this Performance Work Statement (PWS), Technical Exhibits (TE), or elsewhere is for informational purposes only.

2.8.15. Hours of operation. Unless otherwise specified, the contractor's regular duty hours shall be 0730 to 1600, Monday through Friday, excluding legal federal holidays. Contractor shall provide to the Government, by contract award date, emergency telephone numbers where key personnel may be contacted when not present at the work site. Contractor shall respond to emergency requests within two hours of notification.

2.8.16. Media information. Contractor shall not provide any JBLM related information for media release.

2.8.17. Deployment and military exercises. Contractor shall support military deployments and training exercises as required by the DOL to include, but not limited to, redirection of internal priorities, providing input and suggestions, and providing lessons learned.

2.9. Automated systems.

2.9.1. Operation of Standard Army Management Information Systems (STAMIS) and proponent agency systems.

Contractor shall provide input to and operate standard and proponent agency logistics management information systems and associated logistics and administrative support automated information systems in support of requirements specified in

3.0. Specific Tasks. Contractor shall coordinate with the Government to ensure the latest available software versions are installed on contractor-operated systems. Contractor shall provide recommendations pertaining to system updates, outages, and improvements to systems administrators. Contractor shall perform user level maintenance on all STAMIS hardware and software. The Government will maintain STAMIS, unless specified otherwise.

2.9.1.1. Standard and non-standard systems. Contractor shall refer to the appropriate end user automation manual.

2.9.1.2. Variance in report generation. Contractor shall submit requirements for variances in report generation from standard and nonstandard Army systems to the Government for approval.

2.9.1.3. Manual operation. Contractor shall revert to a manual mode when the required automated information systems (AIS) are not available. Upon availability of the system or equipment, the contractor shall input manually processed transactions, as required by the Government.

2.9.1.4. Information systems security. Contractor shall comply with information security requirements IAW AR 25- 2 and other official guidance and directives, including appointing and maintaining a certified Information Assurance Security Officer (IASO), and shall provide certification (e.g., DOD IAA) to the COR.

2.10. Official mail and publications.

10.1. Forms and publications. Contractor shall obtain and utilize forms and publications necessary for all aspects of contract performance including, but not limited to, those referenced in 11.0. Publications and forms.

10.1.1. Workload variation. During the period of performance, there will be workload increases and decreases.

Workload estimates contained herein are based on historical records and are considered to be representative of workload for future periods unless otherwise stated. Variation in workload shall not limit the contractor's obligation to perform services as described to the level of effort required, or to achieve the results specified. Modifications to the contract for significant increase or decrease in workload that are more than 20% will be negotiated between the Government and contractor.

3.0. Specific tasks.

3.1.1. Contractor shall participate in maintenance workload and production meetings, and shall provide briefings and tours of DOL maintenance facilities when required by the COR.

3.1.1.1. Materiel maintenance. Contractor shall use the Enterprise system (G-Army)) to track and perform maintenance operations as required. Workload is located in Technical Exhibit D.

3.1.1.2. Contractor shall operate, process and enter data into, and research and analyze output from Government-furnished AIS such as, but not limited to, SAMS-IE, IAW AR 750-1, DA Pam 750-8 and SAMS-IE user’s manual, local policy, official guidance and directives.

3.1.1.3. Contractor shall process password requests and deletions through the COR.

3.1.1.4. Contractor shall develop and provide to the COR internal and external SOP for all functional areas contained within this section, maintain all SOPs in a current state, and make SOPs readily accessible to the Government.

3.1.1.5. Contractor shall provide qualified personnel to inspect items that are subjects of product quality deficiency reports (PQDR) IAW AR 702-7 and DA Pam 738-750.

3.1.1.6. Maintenance administration, production planning, and control (PP&C). Contractor shall provide maintenance administration and PP&C services.

3.1.1.7. Contractor shall provide customer service including, but not limited to, receiving and processing of acceptance request; coordinating delivery of customer equipment to the FLSB work sites, pick-up of items when repair is complete, and repair efforts within maintenance and for off-site repairs; and inspecting and accepting items IAW AR 750-1, AR 710-2, AR 725-50, AR 735-5, DA Pam 710-2-1, DA Pam 710- 2-2, DA Pam 750-8, SAMS-IE user’s manual, local policy, official guidance, and directives.

3.1.1.8. Contractor shall maintain complete work order files, including complete work order packets and all supporting documentation IAW AR 750-1, DA PAM 750-8, and AR 25-400-2 for the life of the contract.

3.1.1.9. Contractor shall establish and change priorities of work as requested by the Government.

3.1.1.10. Contractor shall maintain an average workload backlog IAW AR 750-1, local policy, official guidance and directives.

3.2. Data and reports. Contractor shall provide, as requested by the KO or the COR, the following reports and is encouraged to recommend improvements in data and information reporting methods that reduce costs while providing needed information. The Government may amend reporting requirements based on information systems changes and other factors that necessitate modifications in reporting procedures.

3.2.1. Contractor shall process exchange pricing (EP) and non-EP serviceable and unserviceable turn-ins IAW DA Pam 710-2-1, DA Pam 710-2-2, local policy, official guidance and directives.

3.2.1.1. Modification work order (MWO). Contractor shall notify the Government of any MWO issues. Contractor shall complete all MWO’s IAW the instructions provided when requested.

3.2.1.2. Excess items of supply shall be identified for turn in IAW AR 710-2, local policy, official guidance and directives.

3.2.1.3. Field, sustainment, and depot maintenance. Contractor shall provide field, sustainment, and limited depot maintenance functions for a wide range of classified and unclassified items, referred to in Technical Exhibit D for authorized customers IAW AR 750-1, DA Pam 750-8, local policy, official guidance, and directives, including off-site technical assistance, maintenance, and repairs when directed by the Government.

3.2.1.4. Tools. Contractor shall receive, issue, store, and maintain GFP common and special tools IAW AR 735-5, AR 710-2, AR 750-43, and TB 43-180, TB 750-25, local policy, official guidance and directives. Contractor shall notify the Government within two hours when critical GFP or GFE, that may have a direct effect on production, life, safety and health, and all TMDE items that have an effect on production, becomes inoperable IAW local policy, official guidance, and directives.

3.2.1.5. Technical inspections (TI). Contractor shall perform TI on all equipment, including, but not limited to, determination of repair eligibility, initial and final road and operational testing, and recovery of work-ordered equipment IAW AR 750-1, DA Pam 750-8, AR 735-5, MIL-HDBK-138B; equipment technical manuals, bulletins including but not limited to technical bulletins, special bulletins and safety bulletins; local policy, official guidance, and directives. The contactor shall ensure customers remove basic issue items (BII), hazardous or explosive loads or cargo, and components of end items (COEI) except as needed to complete requested repairs.

3.3. General. Contractor shall receive and store materials, including, but not limited to, paints and coatings, cleaning solvents, and lubricants IAW FC Reg 200-1, AR 200-1, DA Pam 200-1, National Environmental Policy Act, and HMCC External SOP.

3.3.1. Equipment cleaning. Contractor shall operate and maintain installed and portable equipment such as, but not limited to, high-pressure steam cleaners and media-blasting equipment for use on items such as, but not limited to, interior and exterior surfaces of work-ordered items.

3.3.2. Sustainment level maintenance. Contractor shall perform and support sustainment level maintenance programs with maintenance and SAMS-Enhanced (SAMS-E) personnel five days a week, 52 weeks a year, less legal federal holidays, as specified IAW AR 750-2, AR 710-2. AR 750-8, AR 750-1, local policy, official guidance and directives, when requested by higher headquarters.

3.3.3. Contractor shall input, extract and transmit data utilizing, but not limited to, SAMS-E. All clerks shall be trained to a skill Level One for the current system. IAW DA PAM 750-8, TB 43-142, SAMS-IE and SAMS-E user’s manuals.

3.3.4. Installation commercial table of distribution and allowance material handling equipment (CTDA MHE). Contractor shall provide support for Government-furnished MHE, commercial MHE assigned as GFE, and equipment belonging to supported customers, including, but not limited to, entry and maintenance of accuracy of data in SAMS-IE and SAMS-E, PMCS, and reconciliation of equipment densities with the FLSB Chief or the COR IAW DA PAM 750-8, TB 43-142, SAMS-IE and SAMS-E user’s manuals.

3.3.5. Army oil analysis program (AOAP). Contractor shall comply with the AOAP IAW AR 750-1, DA PAM 750-8, FC Reg 750-1, TB 43-0211, TM 9-2300-422-23&P, TM 38-301, local policy, official guidance and directives.

3.3.6. TMDE program. Contractor shall maintain GFE and CFE tools and equipment IAW AR 750-43, AR 43-180, FC Reg 750-1, TB 750-25, manufacturers’ and commercial standards when there are no specified Government standards, local policy, official guidance and directives.

3.3.7. Special purpose equipment operator training. Contractor shall provide operational instruction and testing on special purpose equipment for licensing of contractor personnel.

3.3.8. Army Force Generation (ARFORGEN). Contractor shall provide ARFORGEN services IAW AR 750-1, DA Pam 750-8, and the ARFORGEN Battle Book.

3.3.9. Documentation of work. Contractor shall fill out maintain and provide all required documentation for customer and Government records.

3.3.10. Authorization to stop work. Safety personnel and other persons of appropriate authority are authorized to stop operations when a potential hazard of life or destruction of property is discovered. When this occurs, the site manager immediately shall notify the Government. Note: Any personnel witnessing an unsafe act that could cause loss of life can temporarily stop operations.

3.3.11. Contractor shall provide a roster of all employees working under the contract no later than (NTL) five working days after contract start and provide an update each month thereafter for the duration of the contract

3.3.12. Shop operations. Contractor shall provide shop operations services, including, but not limited to, general housekeeping, production control, security, GFE accountability, and management of HAZMAT for all Government furnished facilities. IAW AR 750-1, AR 710-2, AR 735-11-2, AR 725-50, DA Pam 710-2-2, AR 740-1, AR 735-5, AR 710-1, AR 710-3, local policy, official guidance and directives, and SAMS-IE user’s manual.

3.4. Contract manpower reporting (CMR). The contractor will report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Department of the Army via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil, and then click on “Department of the Army CMRA” or the icon of the DoD organization that is receiving or benefitting from the contracted services.

Reporting inputs will be for the labor executed during the period of performance during each Government FY, which runs from October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October of each calendar year, beginning with 2013. Contractors may direct questions to the help desk by clicking on “Send an email” which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component’s CMR website at http://www.ecmra.mil.

As part of its submission, the contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement.

4.0. Services.

4.1. Emergency and rescue. The Government will furnish emergency medical and rescue service to prevent loss of life, limb, or undue suffering. The medical treatment facility at JBLM, MAMC, will be the primary emergency treatment facility. Medical billing will be sent directly to the employee or the contractor's medical insurance company as appropriate.

4.1.2. Telephone service. The following provisions pertain to telephone service.

4.1.2.1. The Government will provide required telephone services, instruments, and communication lines, FOUO for local commercial calls.

4.1.2.2. The Government will install, maintain, and remove, as necessary, Government-furnished telephones.

4.1.2.3. Contractor shall comply with AR 25-1. The Government will not reimburse the cost of unofficial telephone service such as telephone service not incidental to performance of the contract.

4.1.2.4. Contractor shall obtain prior Government review and written approval before connecting or disconnecting any contractor-furnished equipment to Government-furnished communications systems, lines, or equipment.

4.1.2.5. Utilities. The Government will furnish utilities as currently installed in GFF. All facilities do not receive the same utility services. Contractor shall not change or modify any utility system or components. Contractor shall not connect any contractor-furnished equipment or system without prior written approval from the KO.

4.1.2.6. Government publications. The Government will provide Army, DOD, and JBLM forms and initial supply of publications. The Government will also provide replacement supplies and publications as required to maintain the contract.

4.1.2.7. Janitorial services. The contractor is responsible for maintaining clean operational areas. Typical cleaning may include floor care, and cleaning of bathrooms and other common use areas.

4.1.2.8. Local area network (LAN). The Government will provide limited access to the existing JBLM LAN to include e-mail capability. Contractor shall not use the LAN for purposes other than for work required under this contract.

Contractor shall obtain prior Government review and written approval before purchasing and connecting any hardware and software to the Government-furnished LAN.

4.2. Other support services. The Government shall provide other support services incidental to the contract mission.

4.2.1. Services include parts cleaning solvent maintenance and trash collection. Trash collection dumpsters shall be located at each facility. These dumpsters may not be used for wood, concrete, dirt and rocks, salvageable metal, hazardous waste, or unserviceable Government materiel.

http://www.ecmra.mil/

4.2.1.2. The Government will provide System Administration (SA) above operator level to support AIS.

4.2.1.3. The Government will provide AIS to support the DOL mission to include Materiel Release Order Confirmation System (MROCS) and other ancillary equipment to support operations.

4.2.1.4. Contractor shall use JBLM test, measurement, and diagnostic equipment (TMDE) services through the Government point of contact to calibrate all GFE used on the contract.

5.0. Supplies and materiel.

5.1. On-hand balances. Existing Government supplies, materiel and repair parts will be provided to the contractor for use in the performance of the requirements of this contract.

5.1.1. Equipment repair parts and materiel. The Government will furnish repair parts and materiel for performance of this contract. Contractor shall use the installation retail supply system and other Government-approved procedures to obtain necessary repair parts and materiel.

5.1.2. Fuels and lubricants. Contractor shall requisition through the Government those automotive and equipment fuel and lubricants required for GFP used for performance under the contract and equipment under work order. The Government will not provide fuel to transport contractor personnel between domicile and work.

5.1.3. Storage containers. The Government will provide storage containers currently in place, in use, and on hand receipt.

6.0. Government-furnished property.

6.1 Government-furnished property (GFP). Consists of Government supplies and materiel, Government-furnished equipment (GFE) and Government-furnished facilities (GFF) placed in the contractor's custody. Contractor shall not mark or affix any decals, emblems, or signs portraying the contractor's name or logo to GFP. Contractor shall not use GFP or services for any other purpose than those described in this contract. Contractor shall not remove GFP from JBLM or other supported areas without approval of the Forward Logistics Support Branch (FLSB) Chief and Property Administrator (PA).

6.1.1. Property control system (PCS). Contractor shall comply with the provisions contained in the contractor's PCS Plan. Contractor shall ensure that the PCS includes the requirements and describes property requirements contained in FAR Part 45.

6.2. Government-furnished equipment (GFE).

6.2.1. Offered for contractor use. The Government is offering the property on the hand receipts identified in Technical Exhibit C. A complete listing of the property on the hand receipts is available from the PA upon request. Contractor shall report Government-furnished vehicles and justify their continued use yearly. The Government will hand receipt GFP to the contractor unless the contractor identifies specific items of GFP that will not be required for contract performance.

Contractor shall accept Government-provided AIS hardware and software without exception. GFE may include Government-leased equipment or Government-owned equipment. The hand receipt transfer of GFP to the contractor will occur during the phase-in period. The Government reserves the right to determine the milestones for joint inventory and transfer of GFP. Refusal to accept some or all of the GFP offered by the Government shall not relieve the contractor from contract performance, but will relieve the Government from the obligation of providing the same or similar GFP at a future date. It is the Government’s intention to replace as needed GFP that, through fair wear and tear, or by reaching its planned useful life, is no longer suitable to accomplish the mission.

6.2.2. Property rights. All parts and materiel furnished under and all scrap resulting from this contract shall remain the property of the Government. Contractor, IAW appropriate TM or Governmental guidance, shall dispose of unserviceable parts, materiel, and scrap. Contractor shall comply with DOD 4160-21-M, DOD 4160-21- M-1 and other applicable regulations, official guidance and directives.

6.2.3. Withdrawal of GFE. The Government retains the right to withdraw any GFE at any time during the performance of the contract. The Government will provide a written thirty day notice of the impending withdrawal of GFE for use on this contract and provide direction to the contractor as to the method(s) by which such GFE may be replaced.

6.2.4. Accountability of GFE. Contractor shall sign account and provide recording keeping for all GFP.

6.2.5. Meetings and inventories. Contractor shall attend hand receipt holder meetings with the PA, which will be scheduled by the Government approximately sixty days prior to contract start and completion or termination dates.

Contractor shall:

6.2.5.1. Conduct a 100 percent joint inventory IAW AR 710-2, DA Pam 710-2-1 and AR 735-5. As a minimum, this inventory shall include: facilities, to include keys; property on hand receipt from the PA; repair parts, including shop stock, bench stock, and authorized stockage list (ASL); and materiel items of work in progress such as equipment on active maintenance work orders.

6.2.5.2. Prepare an administrative adjustment report (DA Form 4949) IAW AR 735-5.

6.2.6. GFE listings and records. Contractor shall maintain durable and expendable shortage annexes, generate non-expendable shortage annexes, and provide contractor-generated GFE records to the PA upon request.

6.2.7. Receipt and turn-in of GFE. Contractor shall coordinate the receipt and turn-in of GFE with the PA. Contractor shall:

6.2.7.1. Coordinate and schedule the physical acceptance of GFE with the PA within three working days of notification.

6.2.7.2. Coordinate the turn-in of non-expendable equipment with the PA.

6.2.7.3. Coordinate purchases of contractor acquired property with the DOL.

6.2.8. Proper operation, use, and care of GFE and CFE. Contractor shall:

6.2.8.1. Be responsible for the proper operation, use, maintenance, repair and PMCS of the GFE and CFE. Contractor shall notify the Government within two hours when critical GFP or GFE, defined as equipment that may have a direct effect on production, life, safety and health, and all TMDE items that have an effect on production, becomes inoperable (i.e., “equipment outage”).

6.2.8.2. Not cannibalize nor modify any GFE, including customers’ equipment being repaired, without prior written approval of the KO.

6.2.8.3. Not utilize customers’ equipment being repaired for any unauthorized purpose.

6.2.8.4. Provide trained and licensed personnel to operate GFE and CFE as required by federal, state and local laws and regulations.

6.2.8.5. Ensure that a "ROAD TEST" sign and a current work order is present in vehicles and equipment each time a road test is conducted.

6.2.9. Calibration standards. The Government will provide calibration services for GFE. Contractor shall:

6.2.9.1. Provide a point of contact for each major functional area for coordinating calibration services.

6.2.9.2. Ensure all tests; TMDE in the contractor's possession are labeled to indicate condition and latest calibration date.

6.2.9.3.