20170714_W911S0-17-R-0016-0001.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to incorporate the offerors questions and recommendations.

1. CONTRACT ID CODE PAGE OF PAGES

S 1 44

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 14-Jul-2017

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W911S0-17-R-0016

X 9B. DATED (SEE ITEM 11)

30-Jun-2017

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

14-Jul-2017

CODE

MICC - FORT EUSTIS

705 WASHINGTON BLVD SUITE 126

FORT EUSTIS VA 23604

W911S0 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W911S0-17-R-0016

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 31-Jul-2017 12:00 AM to 31-Jul-2017 12:00 PM.

The following have been added by full text:

PWS REV-1

Performance Work Statement (PWS)

Training and Doctrine Command (TRADOC) Combined Arms Center

Combined Arms Center-Training Army Training Support Center

Office of the TRADOC Capability Manager Army Training Information System (TCM

ATIS)

Army Training Information Architecture (ATIA) Analysis, Customer Implementation, Functional Reviews, and Tier 2 Support

12 July 2017

PART 1

GENERAL INFORMATION

1. General: This is a non-personal services contract to provide analysis, customer implementation, functional reviews, and Tier 2 support for the Army Training Information Architecture (ATIA) systems. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform analysis, customer implementation, functional reviews, and Tier 2 support for the ATIA systems as defined in this Performance Work Statement (PWS) except for those items specified as government furnished property and services. The Contractor shall perform to the standards in this contract. Note: See section 1.4.1 for clarifications on the scope/services required for this contract to ensure that the contractor response to the solicitation matches the expected scope of the contract.

1.2 Background: TCM ATIS provides oversight of ATIA systems for training content development, storage, and delivery of Army doctrine, training and educational materials to Soldiers and units on a 24 hour-a-day/7 days a week basis at any location with internet access to the ATIA services. ATIA supports all three Army training domains (Operational, Institutional, and Self-Development). Use of the ATIA systems is critical to TRADOC and the Army to manage training products, Soldier qualification and training assets. Use of ATIA systems has improved oversight of limited training resources, and identified areas where modifications are necessary to manage training assets.

ATIA includes six primary systems:

1.2.1 Training Development Capability (TDC). TDC provides Training Developers (TD) at the Centers of Excellence (COE) the automated tool used to develop training products described in TRADOC Regulation 350-70 (Unit Task List, Collective Task, Drill, Individual Critical Task List, Individual Task, Lesson Plan, Individual Training Support Package, Course, Program of Instruction, Course Administrative Document, Collective Training Support Package.

1.2.2 ATIA Legacy Applications system: ATIA Legacy Applications system is a system of systems, and is comprised of the following:

Central Army Registry (CAR). CAR is a digital registry/repository that allows knowledge managers and authorized systems to publish training, education and doctrine content for use by Soldiers. CAR contains 34,000+ Field Manuals, Training Aids, Training Circulars, Collective/Individual Tasks, Drills, Individual Task Lists, etc. CAR is available in For Official Use Only (FOUO) and publically available versions via either desktop or mobile device, which enables discovery of content from any type of device at the user's point of need. CAR also has a Digital Rucksack capability that allows users to organize and share content they have found with others.

TRADOC Application Gateway (TAG). The TAG is a Mobile Application Store that supports TCM-

Mobile. Fully integrated with the Central Army Registry, TAG supports Apple and Android devices as well as mobile-friendly websites. TAG includes the desktop application, a mobile CAR application, and a mobile TAG application. TAG also provides support for distribution of Living Doctrine/Electronic Publication (ePUB) content.

My Training Tab (MT2). MT2 provides easy access through a single portal to all training products.

Soldiers access MT2 via the Army Knowledge Online (AKO) -> Services -> My Training. MT2 provides widget capability where AKO Single Sign-On (SSO)-enabled systems can share content in an integrated portal. MT2 is consistently the most popular page on AKO as reported by AKO's metrics.

System Interface Services (SIS). SIS provides business interfaces that allow systems to share data, and share business processes. SIS uses a Net-Centric service design based on Representational State Transfer

(REST) web services. SIS provides an enterprise interface to Army Training Requirements & Resources System (ATRRS) used by several training management and delivery systems. SIS provides Application Program Interfaces (APIs) that support delivery of data from training development systems to training delivery and training management systems including support for automation of the TRADOC Training Requirements Analysis System (TRAS) and Institutional Training Resource Model (ITRM) processes.

1.2.3 Training Support Materiel Armywide Tracking System (TS-MATS). TS–MATS is the Army’s system of record for collecting and maintaining TADSS inventory, maintenance, use and workload information for all Armywide and TRADOC Training Aids, Devices, Simulators, and Simulations (TADSS) and ARNG unique TADSS. This single source, single collection method is critical in managing all aspects of TADSS life cycle management, maintenance, and defining requirement for the Army training needs.

1.2.4 Inventory and Distribution Management System (IDMS). IDMS is an online Ordering and Warehouse Management tool for printed courseware materials produced and warehoused at ATSC.

1.2.5 System Training Plan (STRAP) Writing Tool (SWT). SWT provides a collaboration mechanism to develop and version control STRAP documents between users at disparate sites. SWT also enables staffing at multiple levels of approvals and tracks comments

1.2.6 Interim Enterprise Scheduling Capability (iESC). IESC is a web-based application currently hosted in the TRADOC Capability Manager - Army Training Information System (TCM ATIS) data center that provides minimal scheduling support to the Maneuver Center of Excellence at Fort Benning, GA.

1.3 Objectives:

1.3.1. The Contractor shall provide functional analysis, design artifacts, functional reviews, and programming feedback on system compliance with policy and with functionality as specified within Government approved Use Case/Function Point (UC/FP), Story Card (SC), Wire Frame (WF), and Functional Test/Review Matrix (FTM) design specification artifacts. The Government will provide documentation formats as Government Furnished Information (GFI). Execution of these requirements will be in accordance with government-approved schedules with other agencies and offices and on the system-based tasks in Part 5.

1.3.2. The Contractor shall provide for continuity of user familiarization by providing training of system functionality for the systems identified in Part 5 through the use of job aids, on-line help, training, training support packages and lessons to be executed through online, onsite and self-paced downloadable tools.

1.4 Scope: Contractor shall provide functional requirements analysis, design specification artifacts, application design reviews and validation of acceptance criteria, user assistance, user training as required, and Tier 2 help desk support for ATIA systems and services identified in Part 5. This support shall include development and maintenance of architectural documentation consistent with the Department of Defense Architecture Framework (DODAF);

applications design and functional review documentation; information assurance documentation; and functional help desk support. Execution of this work shall require communication and coordination with other government agencies and Contractor personnel. The Government will schedule work by tasks as listed in paragraph 5.0 below. The Performance Requirements Summary (PRS) identifies workload, by area and task, by the reference task and paragraph number. Travel to other Government locations within the Continental United States (CONUS) may be required with potential travel to outside CONUS locations.

1.4.1 This contract consists of four distinct areas: Analysis, Reviews, Training and Tier 2 help desk support.

1.4.1.1 Analysis: The Contractor shall perform analysis and customer implementation support for the ATIA systems listed in section 1.2 to help ensure that the systems meet the needs of the Army. This analysis can include capture, triage and review of bug reports and enhancement requests; review of changes to Army policy and regulations; and participation in meetings with ATIA system stakeholders, users and other interested parties. The Contractor shall help capture and document requirements, develop design specification artifacts such as storyboards, use cases, wire frames and similar artifacts as described in sections 1.3 and 5.4. The intent is that the Contractor shall help the government evaluate potential changes to the ATIA systems that will better help the end-users (customers) succeed in use of the systems to support the Army. The Contractors Subject-Matter-Expert efforts will help ensure that when the government directs a change to the ATIA Systems that the changes are made as part of a well-informed decision that will benefit the users of the ATIA Systems. The contractor shall document new and revised requirements that become apparent through the support of these systems. This support shall include development and maintenance of architectural documentation consistent with the Department of Defense Architecture Framework (DODAF); applications design and functional review documentation; information assurance documentation; and functional help desk support. Execution of this work shall require communication and coordination with other government agencies and Contractor personnel.

1.4.1.2 Reviews: The Contractor shall conduct functional review and provide programming feedback for ATIA systems. Sustainment of the ATIA systems is conducted under a separate contract vehicle (This contract does not require software engineering services, database administration, etc.). As new versions of the ATIA systems are released, the Contractor shall evaluate the new version of the software to ensure that planned bug fixes and enhancements have been addressed, that no new bugs have been introduced as either new issues or regression errors.

The outcome of this evaluation/assessment performed by the Contractor will help the government to decide the appropriate next step: Return to sustainment team for more work; documentation of new bugs, etc. The Contractor shall use design artifacts produced in the Analysis area to perform the evaluation (story cards, use cases, functional test matrices, wireframes, DODAF artifacts, etc.).

1.4.1.3 Training: The Contractor shall provide for continuity of user familiarization by providing training of system functionality for the systems identified in Part 5 through the use of job aids, on-line help, training, training support packages and lessons to be executed through online, onsite, distributed/blended learning, and self-paced downloadable tools. Instructors in a classroom and via web-based collaboration tools may conduct training.

Interaction with ATIA users and stakeholders may also take the form of assistance where training and best practices are communicated with users to make use of the software more effective. Training may be onsite, CONUS or OCONUS. Contractor can expect to conduct monthly 3-4 day training sessions via Government provided online collaboration/communication system (Defense Collaboration System, Adobe Connect, etc.) on system functionality in accordance with government provided, Contractor maintained lesson plans arranged in a set course sequence.

These monthly training sessions are predominately focused on TDC, but the Government reserves the right to direct that the Contractor conduct a monthly on-line training session on one of the other TCM ATIS maintained systems.

The Government will communicate any change to the system being trained to the Contractor no later than 15 business days prior to the beginning of the impacted session.

1.4.1.4 Tier-2 Help Desk support: The Contractor shall provide Tier 2 help desk support for ATIA systems and services. The Contractor shall support the Government in performing tier 2 help desk support and trend analysis to identify the cause for high volume of trouble calls and identify courses of action to reduce this level of activity, and to review and update available Frequently Asked Questions (FAQ). Help requests can be received and shall be responded to telephonically, by email, or through online collaboration. These responses could entail directions to the user, recommending change to the specific system, delivery of job aids, or individual condensed training sessions.

These responses could also entail research and analysis of the system, the product, and the interaction between the two. The Contractor shall provide an updated FAQ list for each TCM ATIS managed system, a summary report of the trouble/help desk calls, and other supporting documentation on a monthly basis for any help requests that occurred that month. Contractor can expect approximately 40 help calls, 15 Army Training Help Desk tickets, and 150 email requests monthly for tier 2 help desk support across all TCM ATIS maintained systems. The Contractor shall provide a monthly report of all tier 2 help desk activity to the COR NLT the fifth business day following the end of the reported month.

1.4.1.5 Services outside of the scope of this contract: The following services are not part of the scope of the contract:

Software development/engineering tasks (writing code, database design), Database Administration (database security, database monitoring and troubleshooting, planning for future growth, database tuning, backup and recovery, etc.);

Management of a network datacenter (servers, switches, storage);

General IT service support of end-user desktop systems (computers, monitor, printer, OS software).

ATSC provides for these type of services via other contract vehicles that are separate from the tasks of this contract.

Instead, the intent of the contract is that the efforts of the Contractor will be combined with the efforts of other Contractors (ATIA Sustainment contract, ATSC data center contract) to support the ATIA systems using agile methodologies that fit within the TCM ATIS Configuration Control Board processes.

1.5 Period of Performance: The period of performance shall be for a 29 day phase in period, one (1) Base Year of 11 months beginning 30 Sep 2017, and four (4) 12-month option years. The table shows the Period of Performance (PoP).

Table 1 Period of Performance Start Date End Date Phase-In 1 Sept 2017 29 Sept 2017 Base Year 30 Sept 2017 31 Aug 2018 Option Year 1 1 Sept 2018 31 Aug 2019 Option Year 2 1 Sept 2019 31 Aug 2020 Option Year 3 1 Sept 2020 31 Aug 2021 Option Year 4 1 Sept 2021 31 Aug 2022

1.6 General Information

1.6.1 Quality Control: Quality Control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services/supplies to the Government (see Federal Acquisition Regulation (FAR) 52.246-1, Contractor Inspection Requirements). The Contractor shall develop, implement and maintain an effective Quality Control (QC) System that includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance for all contract requirements. The Contractors’ QCP must contain a systematic approach to monitor operations in order to ensure providing the Government with acceptable services/products. The QCP, as a minimum, shall address:

continuous process improvement procedures for scheduling, conducting and documentation of inspection discrepancy identification and correction corrective action procedures to include procedures for addressing Government discovered non-conformances procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies procedures for trend analysis procedures for collecting and addressing customer feedback/complaints.

The Contractor shall provide their quality control documentation to the Government within 30 calendar days after contract award. The Contractor shall submit three copies of a comprehensive written QCP to the Contracting Officer (KO) and Contracting Officer Representative (COR) within five working days when the Contractor makes changes and thereafter. After acceptance of the quality control plan, the Contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to their QC system and QCP.

1.6.2 Quality Assurance: The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is a Government only document primarily focused on what the Government must do to assure that the Contractor has performed in accordance with the requirements of the contract.

1.6.3 Federal Government Holidays: The Government does not require the Contractor to provide service on Federal Holidays. Federal law (5 U.S.C. 6103) establishes the following public holidays for Federal employees.

New Year’s Day 1st day of January Martin Luther King Jr.'s Day 3rd Monday in January Presidents Day 3rd Monday in February Memorial Day Last Monday in May Independence Day 4th day of July Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veterans Day 11th day of November Thanksgiving Day 4th Thursday in November Christmas Day 25th day of December

1.6.4 Hours of Operation: The Contractor is responsible for conducting business between the hours of 8 AM to 5 PM Eastern Time Zone, Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must maintain an adequate workforce at all times for the uninterrupted performance of all tasks defined within this PWS when the Government facility is open. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential (FAR Clause 52.207-3 Right of First Refusal of Employment).

1.6.5 Place of Performance: The Contractor shall perform work under this contract at the Office of the TCM ATIS, Fort Eustis, VA unless otherwise specified in the PWS. The Government may permit work under this contract from an off-site location at no additional cost to the Government under special case-by-case circumstances approved by the COR. The Contractor’s access to military installations is subject to the Access and General Protection/Security Policy and Procedures in paragraph 1.6.8.3. Compliance with those policies and procedures or the occurrence of other circumstances may delay a Contractor’s access to an installation. When that occurs, the Contractor may be required and/or permitted to perform this contract from an off-site location at no additional cost to the Government.

1.6.6 Type of Contract: The Government contemplates award of a firm fixed-price contract resulting from this solicitation.

1.6.7 Security Requirements: Contractor personnel performing under this contract will not require access to classified military information (CMI) or systems. However, contractor personnel must be able to obtain and maintain a favorable suitability/fitness determination under 5 CFR or equivalent for Common Access Cards (CAC) issuance and/or network access. Written Visit Authorization Letters (VAL) will be sent to the Army Training Support Center (ATSC) Security Management Office Bldg. 1900. Joint Base Langley/Eustis, VA 23604-5166.

1.6.7.1 Contractor personnel are required to possess a U.S. Citizenship and have a favorable National Agency Check with Inquiries (NACI). Contractor employees must be able to obtain a favorable NACI completed within 30 days of commencement of duties.

1.6.7.2 Contractor personnel must be able to obtain and maintain a favorable suitability/fitness determination under 5 CFR or equivalent for Common Access Cards (CAC) issuance and/or network access. Investigations have to be opened/scheduled at OPM and favorably reviewed by the government. The Government will submit background investigations for positions that require Common Access Card (CAC) and/or IT access only. For contractors, the minimum requirement for access to federal information systems is as follows: Tier 5 (T5) Single Scope Background Investigation (SSBI/SF 86); Tier 3 (T3) a NACLC (SF 86) and TIER 1 (T1) (SF 85). Prior to CAC issuance, the NAC (FBI 10 point FBI fingerprint check) must be completed without adverse comment, and the TIER 1 (T1) or equivalent MUST BE SCHEDULED/OPENED AT OPM. CACs will not be issued before the fingerprint check results have been completed and the investigation has been submitted to OPM and favorably reviewed by the government. FINGERPRINTS AND THE APPROPRIATED INVESTIGATION WILL BE SUBMITTED BY

THE GOVERNMENT.

1.6.7.3 The Contractor shall not permit personnel who knowingly violate security policies or directives to perform any requirements of this contract.

1.6.7.4 Unauthorized Disclosures: The Contractor shall neither publish nor disclose, in any manner, without the Contracting Officer’s prior written consent, the details of any artifacts/documents either designed or developed by the Contractor under this contract or otherwise provided by the Government. All information should be considered sensitive and guarded to prevent unauthorized disclosure.

1.6.7.5 Answering Telephones: Contractor personnel shall identify themselves as a Contractor employee when answering Government telephones.

1.6.7.6 Electronic Mail: When Contractor personnel send e-mail messages to Government personnel while performing this contract, the Contractor’s e-mail address shall include the company name together with the person’s name. When it is necessary for Contractor personnel to have a user address on a Government computer, the Government shall ensure that person’s e-mail address includes the name of the company and indicates “Contractor”.

1.6.7.7 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each scheduled work period, the Contractor shall secure all Government facilities, equipment, and materials.

1.6.8 Special Qualifications: All Contractor employees must complete the Department of Defense Cyber Awareness course and/or other DoD mandated training deemed necessary for NIPRNET access as a minimum training requirement.

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings, the Contracting Officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.10 Contracting Officer Representative (COR): The Contracting Officer has designated a contracting officer’s representative (COR), in writing, to assist in the technical monitoring and administration of this contract. The COR will serve as the primary point of contact between the Government and the contractor. The Government will provide the contractor with a copy of the COR’s designation which outlines the extent of the COR’s authority to act on behalf of the contracting officer.

1.6.11 Key Personnel: Contractor shall designate in writing to the COR and the KO, a Program Manager (PM) as the point of contact (POC) on all contractual matters. The Contractor shall provide the name, telephone number, fax number, e-mail address, as well as the individual's level of authority to contractually bind the Contractor. The Contractor shall submit the same information for any person acting as an alternate to the COR and the KO. The Contractor shall furnish to the COR and the KO a copy of the Contractor’s organizational chart which includes the personnel roster as proposed for the performance of this effort prior to the commencement of work. The organizational chart and personnel roster shall include names, addresses, and telephone numbers of the Contractor’s point of contact, supervisory personnel, and key management personnel that shall serve as a focal point between the Contractor and the Government to resolve problems and emergencies. The Contractor shall make certain that the chart remains current at all times and shall notify the COR and KO immediately, in writing, whenever changes are made. The Government shall consider the Contractor's PM and Alternate PM as Key Personnel. The Contractor shall submit their resumes with its proposal and their departure will require replacement by a person with equivalent skills, experience, and be subject to Government approval. The paragraphs below identify other technical subject matter experts (SMEs) that prior contractors have utilized under prior contracts. The Contractor shall ensure that the technical SMEs who will perform the listed or similar functions under this contract possess the specified qualifications or experience.

1.6.11.1 Program Manager: The PM shall be the point of contact with the Contracting Officer, and/or his or her representative, and shall coordinate all of the work assigned to the contract. The PM is responsible for day-to-day management of overall contract support operations. This can involve multiple projects and groups of personnel at multiple locations. The PM will organize, direct, and coordinate the planning and production of all contract support activities. The PM should have general experience including ten or more years of experience involving design, development, and delivery of technical training and training products and the direct supervision of technical personnel involved in the life cycle management support of complex systems.

1.6.11.2 Application Systems Analyst (ASA): The ASA provides architectural support, studies and analysis of subjects including but not limited to: military and civilian training and education individual and collective training development, training management, training products, training systems, and requirements research and analysis. The ASA will perform as Contractor team leader, study team member, instructor, technical expert, or training developer with tasks that may include but are not limited: preparation and presentation of briefings; preparation of technical reports and documentation; training system support; coordination and preparation for meetings and workshops; and database research and development. The ASA should have ten or more years’ experience gained either through work in commercial enterprises or in active duty military service. The ASA should have the following specialized experience levels: Five or more years’ experience in training, doctrine, military instruction or other adult-level training programs, distance learning, or successful completion of military training in specific military occupational specialties related to the subject matter of the particular project; five or more years’ experience in analyzing and developing training requirements and designing training programs; two or more years of experience in the specified functional area; and two or more years’ experience in education research, planning curriculum, evaluating instructional material and teaching aids, and writing reports manuals and training courses. An ASA Lead level provides technical/management leadership on major tasks or technology assignments. Establishes goals and plans that meet project objective. Directs and controls activities to ensure that requirements are met. An ASASenior level possesses and applies a comprehensive knowledge across key tasks and high impact assignments. Evaluates performance results and recommends changes affecting project growth and success. Functions as a technical expert across multiple project assignments.

1.6.11.3 Training Specialist (TS): The TS shall have five or more years’ experience in developing programs of instruction, courseware, or lesson plans in support of specialized training for training audiences; two or more years of experience in computer based training or distance learning; and two or more years’ experience in education research, planning curriculum, evaluating instructional material and teaching aids, and writing reports manuals and training courses.

1.6.11.4 Configuration Management Specialist (Senior)(CMS): The CMS provides configuration management planning, Prepares provisions for configuration identification and change control, and regulates the change process to incorporate approved and validated changes only into product documents. The CMS Senior level possesses and applies a comprehensive knowledge across key tasks and high impact assignments. Evaluates performance results and recommends changes affecting project growth and success. Functions as a technical expert across multiple project assignments.

1.6.11.5. Web Designer: The Web Designer designs and builds web pages using a variety of graphics software applications, techniques, and tools (i.e., RoboHelp, which was used in developing current Help features). Web Designer should have three or more years’ experience designing and developing user features, special-effects elements, creating and maintaining user Help features.

1.6.11.6. Administrative/Clerical. Senior level administrative support is responsible for developing, drafting, writing, and editing reports, briefs, proposals, and other documents in support of the contract requirements. Senior level staff also coordinates meetings, prepares agenda, minutes, maintains logs, records and files, and is responsibility for preparing and/or maintaining analysis and operations documentation, procedures and methods to include user reference manuals. Entry Level Administrative support is responsible for budgetary, billing, financial management, travel and other general support.

1.6.12 Identification of Contractor Employees: The Contractor (to include subcontractors) shall provide each employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and a color photo of the employee. ID Badges for Key Personnel shall also indicate their job title. Contractor employees shall wear ID Badges at all times during which the employee is performing work under this contract. Each

Contractor (to include subcontractors) employees shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The Contractor (to include subcontractors) shall be responsible for collection of ID Badges upon completion of the contract or termination of employee. The Contractor shall furnish a list of issued identification cards to the Contracting Officer and Contracting Officer Representative prior to the contract performance date and update the list as needed to reflect Contractor and Subcontractor personnel changes. All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. All documents or reports produced by Contractors shall be marked as Contractor products and/or appropriate disclose Contractor participation.

1.6.13 Supervision of Contractor Employees: The Government will not exercise any supervision or control over Contractor or subcontractor employees while performing work under the contract. Such employees shall be accountable solely to the Contractor, not the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor employees.

1.6.13.1 Employee Roster. The Contractor shall maintain a current roster of employees performing tasks under this contract that includes the employees’ names and contact information. The Contractor shall provide the roster to the COR on the contract start date, and shall provide updated rosters as changes occur.

1.6.14 Reserved

1.6.15 DFAR clause - 252.227-7020 RIGHTS IN SPECIAL WORKS (JUN 1995)

(a) Applicability. This clause applies to works first created, generated, or produced and required to be delivered under this contract.

(b) Definitions. As used in this clause:

(1) "Computer data base" means a collection of data recorded in a form capable of being processed by a computer.

The term does not include computer software.

(2) "Computer program" means a set of instructions, rules, or routines recorded in a form that is capable of causing a computer to perform a specific operation or series of operations.

(3) "Computer software" means computer programs, source code, source code listings, object code listings, design details, algorithms, processes, flow charts, formulae and related material that would enable the software to be reproduced, recreated, or recompiled. Computer software does not include computer databases or computer software documentation.

(4) "Computer software documentation" means owner's manuals, user's manuals, installation instructions, operating instructions, and other similar items, regardless of storage medium, that explain the capabilities of the computer software or provide instructions for using the software.

(5) "Unlimited rights" means the rights to use, modify, reproduce, perform, display, release, or disclose a work in whole or in part, in any manner, and for any purpose whatsoever, and to have or authorize others to do so.

(6) The term "works" includes computer data bases, computer software, or computer software documentation;

literary, musical, choreographic, or dramatic compositions; pantomimes; pictorial, graphic, or sculptural compositions; motion pictures and other audiovisual compositions; sound recordings in any medium; or, items of similar nature.

(c) License rights.

(1) The Government shall have unlimited rights in works first produced, created, or generated and required to be delivered under this contract.

(2) When a work is first produced, created, or generated under this contract, and such work is required to be delivered under this contract, the Contractor shall assign copyright in those works to the Government. The Contractor, unless directed to the contrary by the Contracting Officer, shall place the following notice on such works: "<Copyright> (Year date of delivery) United States Government, as represented by the Secretary of (department). All rights reserved."

For phono records, the "<Copyright>" markings shall be replaced by a "P".

(3) The Contractor grants to the Government a royalty-free, world-wide, nonexclusive, irrevocable license to reproduce, prepare derivative works from, distribute, perform, or display, and to have or authorize others to do so, the Contractor's copyrighted works not first produced, created, or generated under this contract that have been incorporated into the works deliverable under this contract.

(d) Third party copyrighted data. The Contractor shall not incorporate, without the written approval of the Contracting Officer, any copyrighted works in the works to be delivered under this contract unless the Contractor is the copyright owner or has obtained for the Government the license rights necessary to perfect a license of the scope identified in paragraph (c)(3) of this clause and, prior to delivery of such works—

(1) Has affixed to the transmittal document a statement of the license rights obtained; or

(2) For computer software, has provided a statement of the license rights obtained in a form acceptable to the Contracting Officer.

(e) Indemnification. The Contractor shall indemnify and save and hold harmless the Government, and its officers, agents and employees acting for the Government, against any liability, including costs and expenses, (1) for violation of proprietary rights, copyrights, or rights of privacy or publicity, arising out of the creation, delivery, use, modification, reproduction, release, performance, display, or disclosure of any works furnished under this contract, or (2) based upon any libelous or other unlawful matter contained in such works.

(f) Government-furnished information. Paragraphs (d) and (e) of this clause are not applicable to information furnished to the Contractor by the Government and incorporated in the works delivered under this contract.

(End of clause)

1.6.16 Organizational Conflict of Interest:

1.6.16.1 General. Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5.

The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI.

The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that the Contractor cannot satisfactorily avoid or mitigate any such OCI, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted OCI affected contracted requirements.

1.6.17 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost, misplaced, or used by unauthorized persons. NOTE: All references to keys include key cards. The Contractor shall not duplicate any Government issued keys. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.18 In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks at its own expense; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the Government performs replacement of locks or re-keying, the Government shall deduct the total cost of re-keying or the replacement of the lock or locks from the monthly payment due the Contractor. In the event a master key is lost or duplicated, the Government shall replace all locks and keys for that system and deduct the total cost from the monthly payment due the Contractor.

1.6.19 The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.20 Anti-Terrorism:

1.6.20.1 Anti-Terrorism (AT) Level I Training: All Contractor employees, including subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete AT Level I awareness training within 90 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR (or to the KO if a COR is not assigned) within 15 calendar days after completion of training by all employees and subcontractor personnel. Location of online AT Level I awareness training will be provided at contract award.

1.6.20.2 AT Awareness Training for Contractor Personnel Traveling Overseas: This standard language requires U.S.-based Contractor employees and associated subcontractor employees to make available and to receive government-provided AT awareness training specific to the area of responsibility (AOR) as directed by Army Regulation (AR) 525-13. The combatant commander directs specific AOR training content, with the unit Anti- Terrorism Officer (ATO) being the local point of contact.

1.6.20.3. Access and General Protection/Security Policy and Procedures: Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204- 9, Personal Identity Verification of Contractor Personnel) as directed by Department of Defense (DoD), Headquarters, Department of the Army (HQDA) and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.20.4 Contractors requiring Common Access Card (CAC). Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The Government will issue a contractor employee a CAC only if duties involve one of the following:

(1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely;

(2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or

(3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more.

At the discretion of the sponsoring activity, the Government may issue an initial CAC based on a favorable review of the Federal Bureau of Investigation (FBI) fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.6.20.5 iWATCH Training: The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). The Contractor will use this locally developed training to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 90 calendar days of contract award and within 90 calendar days of new employees' commencing performance, with copies of the training certificates submitted to the COR no later than 15 calendar days after contract award.

1.6.20.6 Access to government information systems: The Government shall register all Contractor employees with access to a government information system in the Army Training Certification Tracking System (ATCTS) at commencement of services. All Contractor employees must successfully complete the DoD Information Assurance Awareness training prior to access to the information systems and then annually thereafter. Contractor shall provide copies of the training certificates to the COR no later than 15 calendar days after completion.

1.6.20.7 Operations Security (OPSEC) Training: Per AR 530-1, Operations Security, new Contractor employees must complete Level I OPSEC training within 30 calendar days of their reporting for duty. All Contractor employees must complete annual OPSEC awareness training. Contractor shall provide copies of the training certificates to the COR no later than 15 calendar days after completion.

1.6.20.8 Information Assurance (IA)/Information Technology (IT) Training: All Contractor employees and associated sub-contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All Contractor employees working IA/IT functions must comply with DoD and Army training requirements in Department of Defense Directive (DoDD) 8570.01, DoDD 8570.01-M and AR 25-2 within six months of employment. Contractor shall provide copies of the training certificates to the COR no later than 15 calendar days after completion.

1.6.20.9 Information Assurance (IA)/Information Technology (IT) Certification: Per DoDD 8570.01-M, DFARS 252.239.7001 and AR 25-2, the Contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoDD 8570.01-M and must be completed upon contract award. All Contractor employees must complete annual IA/IT training. Contractor shall provide copies of the training certificates to the COR no later than 15 calendar days after completion.

1.6.20.10 Threat Awareness Reporting Program (TARP): For all contractors with security clearances. Per AR 381- 12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training by a CI agent or other trainer as specified in 2-4b. All Contractor employees must complete annual TARP training.

Contractor shall provide copies of the training certificates to the COR no later than 15 calendar days after completion.

1.6.20.11 Combating Trafficking in Persons General Awareness Training: All Contractor employees and associated sub-contractor employees must complete Combating Trafficking in Persons General Awareness training…