Solicitation_W911RZ19Q0038.pdf

SEE ADDENDUM

(No Collect Calls)

W911RZ19Q0038 15-Apr-2019

b. TELEPHONE NUMBER

(719) 526-0100

8. OFFER DUE DATE/LOCAL TIME

12:00 PM 22 Apr 2019

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W911RZ9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

CHRISTOPHER J. COMISH

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

0011310388-0001

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

MICC - FORT CARSON

ATTN: CHRISTOPHER J. COMISH 1676 EVANS ST, BL

FORT CARSON CO 80913-5198

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

(719) 526-5333FAX:

TEL: (719) 526-0100 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$38,500,000

NAICS:

722310

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF91

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Job Cooks and Bakers Augmentation

FFP

Weekday Coverage (Breakfast/Lunch/Dinner). Contractor shall provide all services necessary to perform Cook and Baker Augmentation Services at Fort Carson, Colorado IAW the attached PWS, attachments and exhibits. Refer to PWS 2.1.4 and Technical Exhibit D regarding coverage. Contractor shall comply with all specifications, terms, conditions, clauses, and all other provisions contained herein.

Includes Phase-in period per PWS 2.2.32.The phase in period will be 2 days in duration. Invoicing will be allowed on a monthly basis.

FOB: Destination

PURCHASE REQUEST NUMBER: 0011310388-0001

PSC CD: S203

NET AMT

0002 1 Job Cooks and Bakers Augmentation

FFP

Rotated Weekend Coverage (Breakfast/Lunch). Contractor shall provide all services necessary to perform Cook and Baker Augmentation Services at Fort Carson, Colorado IAW the attached PWS, other attachments and exhibits. Refer to PWS 2.1.4 and Technical Exhibit D regarding coverage. Contractor shall comply with all specifications, terms, conditions, clauses, and all other provisions contained herein. Includes Phase-in period per PWS 2.2.32.The phase in period will be 2 days in duration. Invoicing will be allowed on a monthly basis.

FOB: Destination

0003 1 Job Cooks and Bakers Augmentation

FFP

Weekend Operations (Breakfast/Supper). Contractor shall provide all services necessary to perform Cook and Baker Augmentation Services at Fort Carson, Colorado IAW the attached PWS, attachments and exhibits. Refer to PWS 2.1.4 and Technical Exhibit D regarding coverage. Contractor shall comply with all specifications, terms, conditions, clauses, and all other provisions contained herein.

Includes Phase-in period per PWS 2.2.32. The phase in period will be 2 days in duration. Invoicing will be allowed on a monthly basis.

FOB: Destination

0004 1 Job Cooks and Bakers Augmentation

FFP

Administrative Management. Contractor shall provide all services necessary to perform Cook and Baker Augmentation Services at Fort Carson, Colorado IAW the attached PWS, attachments and exhibits. Refer to PWS 2.1.4 and Technical Exhibit D regarding coverage. Contractor shall comply with all specifications, terms, conditions, clauses, and all other provisions contained herein. Includes Phase-in period per PWS 2.2.32.The phase in period will be 2 days in duration.

Invoicing will be allowed on a monthly basis.

FOB: Destination

0005 1 Each Contractor Manpower Reporting FY19

FFP

Contractor is required to provide data on Contractor labor hours (including subcontractor labor hours) for performance of this contract IAW the PWS. The cost, if any, for providing this data shall be entered into the space provided at this CLIN. If no direct cost is associated with providing the data, enter "Not Separately Priced". Instructions, including the Contractor and Subcontractor User Guides, are available at HTTP://www.ecmra.mil. Reporting period will be for the period of performance not to exceed 12 months ending 30 September of each government fiscal year and must be reported by 31 October of each calendar year.

FOB: Destination

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government 0002 Destination Government Destination Government 0003 Destination Government Destination Government 0004 Destination Government Destination Government 0005 Destination Government Destination Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 POP 07-MAY-2019 TO

31-AUG-2019

N/A 2BCT

JASON GERBER

BUILDING 9439

FORT CARSON CO 80913

719-524-2027

W90DH8

0002 POP 07-MAY-2019 TO

31-AUG-2019

N/A (SAME AS PREVIOUS LOCATION)

0003 POP 07-MAY-2019 TO

N/A (SAME AS PREVIOUS LOCATION)

0004 POP 07-MAY-2019 TO

N/A W90DH8 - FORT CARSON

JASON GERBER

BUILDING 9439

FORT CARSON CO 80913

719-524-2027

0005 POP 07-MAY-2019 TO

N/A (SAME AS PREVIOUS LOCATION)

PERFORMANCE WORK STATEMENT

Performance Work Statement (PWS) Cook and Baker Augmented Services

04/15/2019

1 Introduction

1.1 Background

1.2 Objectives

2 Requirements

2.1 General

2.1.1 Scope

2.1.2 Description of Services

2.1.3 General Information

2.1.4 Place of Performance and Hours of Operation

2.1.5 Recognized/Government Holidays

2.1.6 Travel/Temporary Duty (TDY)

2.1.7 Emergency Services

2.1.8 Contract Administration and Management

2.1.9 Quality Control

2.1.10 Government Point of Contact (POC)

2.1.11 Subcontract Management ............................................. Error! Bookmark not defined.

2.1.12 Contractor Employees

2.1.13 Business Relations

2.2 Special Requirements

2.2.1 Security

2.2.2 Alien Employment

2.2.3 Employee Health, Hygiene, and Dress Code

2.2.4 Employee Conduct, Behavior, and Ethics

2.2.5 Contingency Plan

2.2.6 DoD Level I Antiterrorism Training (AT)

2.2.7 Access and General Protection procedurest

2.2.8 Background Checks………………………………………………………………………..12

2.2.9 iWATCH Training

2.2.10 Physical Security

2.2.11 OPSEC

2.2.12 Security of Classified Items

2.2.13 Organizational Conflict of Interest

2.2.14Conflict of Interest & Employment of Government Personnel

2.2.15 E-Verify

2.2.16 Supervision of Contractor Employees

2.2.17 Training

2.2.18 Sanitation

2.2.19 Hazard Communication

2.2.20 Nutrition

2.2.21 Equipment Operator Maintenance

2.2.22 Food Safety

2.2.23 Customer Service

2.2.24 Meal Serving Hours……………………………………………………………………….15

2.2.25 Expanded Serving Hours………………………………………………………………..16

2.2.26 Contingency Plan…………………………………………………………………………16

2.2.27 Performance Evaluation Meetings……………………………………………………..16

2.2.28 Employee Meals…………………………………………………………………………...16

2.2.29 Family Member meals…………………………………………………………………….16

2.2.30 Reduced Services for Power Outage/ Mechanical…………………………………..16

2.2.31 Reduced Services Meals…………………………………………………………………16

2.2.32 Phase in Period……………………………………………………………………………17

2.2.33 Labor & Wages…………………………………………………………………………….17

2.2.34 Strike Contingency Plan ………………………………………………………………..17

2.2.35 Infrequency Cleaning Schedule……………………………………………………….18

2.2.36 Food Management Assistance Team………………………………………………….18

2.2.37 Veterinary Service …………………………………………………………………….18

2.2.38 Preventive Medicine ………………………………………………………………….18

2.2.38 Assistance……………………………………………………………………………...18

2.2.39 Preventive Medicine…………………………………………………………………..18

2.3 Safety ……………………………………………………………………………………….18

2.3.1 Reporting of Fire and Safety Hazard ………………………………………………..18

2.3.2 Fire Prevention and Evacuation ……………………………………………………..19

2.3.3 Environment and OSHA ……………………………………………………………… 19

2.3.4 Reporting Mishaps………………………………………………………………………19

2.3.5 Personnel Safety……………………………………………………………………….19

2.4 Personnel……………………………………………………………………………………20

2.4.1 Special Training Requirements……………………………………………………….20

2.5 Environmental Considerations………………………………………………………….21

3.0 Performance Requirements and Standards…………………………………………...22

3.1 High Level Objectives………………………………………………………………………22

3.1.1 Dining Facility Sanitation………………………………………………………………..22

3.1.2 Food Preparations and Operations…………………………………………………….23-27

3.2 Maintenance ………………………………………………………………………………….28

3.3 Transition………………………………………………………………………………………28

3.4 Contractor Manpower Reporting Application……………………………………………28 Performance Requirement Summary Matrix …………………………………………………29-41

4.1 Quality Assurance ……………………………………………………………………………42

4.2 Quality Control Plan…………………………………………………………………………. 42

Deliverables ………………………………………………………………………………………..44 Related Documents ……………………………………………………………………………...44-73

Performance Work Statement (PWS) Cook Augmented Service

1 Introduction This is a non-personal services contract to provide Cook and Baker Augmented services in support of the installation food service program that supports the warfighter with flexible, efficient and cost effective service. The service outlined in this requirement encompasses dining facility food preparation, serving meals, maintaining self-service items, ice, and beverages during designated meal periods, sanitation of cooking equipment and kitchen areas.

1.1 Background

This PWS is developed to support Fort Carson installation food service requirements to meet Cook and Baker Augmented Service needs at BLDG 9439, War Fighter Dining Facility. The Contractor shall provide all supervision, labor, materials, supplies, and other items in support of the cook and baker augmentation that supports the Warfighter with flexible, efficient and cost effective service. The Government will not exercise any supervision or control over the contract service providers performing the services herein.

Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.2 Objectives

To provide a quality cook and baker augmentation that supports the warfighter with flexible, efficient and cost effective contract food service support.

2 Requirements This section describes the general requirements for this effort.

2.1 General

2.1.1 Scope

The Contractor shall successfully transition food service support operations and be fully staffed with qualified personnel that meet or exceed the qualifications stated in this PWS.

2.1.2 Description of Services

The Contractor shall provide all supervision, labor, and personnel, with the exception of Government Furnished Property (GFP), to perform activities that comprise the Cook Augmented Services of an Army Dining Facility. It includes, but is not limited to, preparing and serving of food, along with maintaining self-service items, ice, and beverages during designated meal periods. Also, included is the performance of related sanitation functions, in the Dining Facilities. They promulgate both existing and maturing concepts, responsibilities, policy, and implementing procedures. The Contractor shall perform to the standards in this contract.

2.1.3 General Information

The Period of Performance (PoP) shall be for a four month period from 07MAY2019 thru 31AUG2019.

2.1.4 Place of Performance and Hours of Operation

This PWS is developed to support Fort Carson cook and baker augmented requirements at BLDG 9439.

War Fighter Dining Facility. Section 6.3, TE, Requirements for HC levels of service outlines workload requirements for each facility listed in this contract.

Terms:

1. Normal Weekday Support level: 5 days a week, Monday thru Friday

2. Normal Weekend Closure Level: Breakfast and Lunch Service only

3. Normal Weekend Support Level: Saturday and Sunday rotated by the Food Program

Management Office Hours of Operation: Normal Hours. The meal service hours for the dining facilities are listed in Technical Exhibit B. Performances of contract requirements are expected to occur between these hours:

(A) Dining Room (5 Weekdays)

Breakfast: 0730-0900 Lunch: 1130-1300 Dinner: 1700-1830

(B) Dining Room (Weekends and Federal Holidays)

Brunch: 0930-1300 Supper: 1700-1830

(C) Drive Thru (Weekdays, Weekends and Holidays) Closed

Extended Service Hours: It is expected that a dining facility may periodically be required to extend its service beyond normal hours, e.g., in the event of fire, aircraft accident, rescue operations, civil disturbances, severe weather, alerts, training exercises, and troop movements. The Contracting Officer may authorize the Contractor to provide extended services by giving four (4) hours prior notice of any change. In the event of extenuating circumstances or mission requirements, short and/or no advance notifications are subject; however, notifications will be given as soon as possible. Contractor shall propose 10 hours of extended service built into their pricing.

2.1.5 Recognized/Government Holidays

New Years Day Martin Luther King Jr.'s Birthday Presidents Day Memorial Day Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day

2.1.6 Emergency Services

The contractor shall be responsible for providing medical services to its employees. Emergency medical services will be provided by the government to support life-saving injuries or illnesses until proper medical support can be administered from an external source to the government from a medical treatment facility or transport. This does not include contractor employees that are military retirees or dependents working for the contractor on Army installations.

2.1.7 Contract Administration and Management

The contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The contractor shall respond to Government requests for contractual actions by acknowledging receipt of requests within 24 hours. The contractor personnel are mission essential personnel. The contractor shall have a plan to operate during inclement weather. The contractor’s plan shall be available for inspection upon government request and submitted to Contracting Officer NLT 7 days after start of Period of Performance. The contractor shall have a single point of contact between the Government and Contractor personnel assigned to support contracts or task orders. The contractor shall assign work effort and maintain proper and accurate time keeping records of personnel assigned to work on the requirement. The contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The contractor shall maintain continuity between the Mission Installation Contracting Command at Fort Carson and the contractor's corporate offices. The contractor shall provide guidance to employees during designated Days of Non Scheduled Activity or other periods where Government offices are closed due to weather or security conditions. The Food Program Manager will designate facility operation and closures by way of open and closure schedule that will be provided to the contractor on a monthly basis. The contractor shall maintain the currency of their employees by providing initial and refresher training as required to meet the PWS requirements. The contractor shall provide necessary infrastructure to support contract tasks. The contractor shall provide administrative support to employees in accordance to state and federal employment policies (time keeping, leave processing, pay, emergency needs).

2.1.8 Quality Control

The Contractor shall develop and maintain an effective quality control process to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure against recurrence of defective services. The QCP is addressed at paragraph 4.2. Quality Control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services to the Government.

The Contractor shall develop, implement and maintain an effective Quality Control System which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedures/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractor's QCP shall contain a systematic approach to monitor operations to ensure acceptable services provided adhere to the requirements of the contract. The QCP, as a minimum, shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints. The Contractor shall provide its QCP to the Contracting Officer at the pre-performance conference and shall include key control plan (C.1.11), lock combination control plan (C.1.12); changes to the QCP after award shall be submitted to the Contracting Officer for approval no later than five working days prior to the proposed changes being implemented.

2.1.8.1. Corrective Actions. At any time it is determined by the Contracting Officer that the quality control system, personnel, instructions, controls, tests, or records are not providing results that conform to contract requirements, action shall be taken by the Contractor to correct the deficiency.

2.1.8.2. Quality Assurance. The Government will evaluate the Contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Plan. This plan is a Government only document primarily focused on what the Government must do to assure that the Contractor has performed IAW the requirements of the PWS of this contract. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable quality level. The Government will monitor the Contractor's performance to determine the effectiveness of the Contractor's quality control program/system. The Performance Assessment Plan (PAP) is an attachment for information.

2.1.10 Government Point of Contact (POC)

The Contracting Officer or their designated representative will be the point the contact concerning administration and performance of the contract. Designation of government personnel (Contracting Officer Representatives and Alternate CORs) and their limitations will be made in writing by the contracting activity. The COR will be designated on official letterhead and signed by the appropriate Contracting Officer. The COR monitors all aspects of the contract and assists in contract administration. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates.

2.1.11 Contract Payment

Contractor Payment. The Contractor will receive the maximum monthly contract payment when contract requirements have been met and each PRS service is performed within the established AQL; e.g., number of recorded defects does not exceed the number allowed.

2.1.12 Contractor Employees

The contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience. The contractor shall match personnel skills to the work or task with a minimum of under/over employment of resources. The Contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract.

2.1.13 Business Relations

The contractor shall successfully integrate and coordinate all activities required to perform this contract.

The contractor shall manage the timeliness, completeness, and quality of problem identification. The contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subcontractors. The contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all contractor personnel.

2.2 Special Requirements

This section describes the special requirements for this effort. The following sub-sections provide details of various requirements of this effort.

2.2.1 Security

The Contractor shall sign a Contractor Visitor Group Security Agreement IAW Fort Carson local policy.

The Agreement will outline responsibilities in the following areas: Contractor security supervision;

Standard Practice Procedures; access, accountability, security education; periodic security reviews; and other responsibilities, as required.

2.2.2 Alien Employment

The Contractor shall not employ any alien who does not have a valid US Immigration I-551, Green Card or I-94, Arrival/Departure Record. The Contractor shall provide valid social security numbers and citizenship status of all employees to the Government, upon request. Personnel shall be free of a criminal record. Contractor employees must obtain badges through the instillation Directorate of Emergency Services (DES). Badges will either be issued under the Contractor Verification System (CVS) program (using a Common Access Card (CAC), or under the DES Standardized Contractor ID Badge program. For identification and security purposes, Contractor’s employees shall wear stated badges at all times, when performing work under this contract.

2.2.3 Employee Health, Hygiene, and Dress Code

The contractor shall follow the requirements for health, personal hygiene, and uniforms IAW the regulatory guidance in TB MED 530 & TM 4-41.11, Paragraph 2-2 /NAVMED P-5010-1/AFMAN 48-147 IP pg.25 for contractor employees. The Contractor shall provide each employee an identification (ID) badge, which includes at a minimum, the Company Name, Employee Name and a color photo of the employee.

ID Badges for Key Personnel shall also indicate their job title. ID Badges shall be worn 100% of the time during which the employee is performing work under this contract. Each Contractor employees shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The Contractor shall be responsible for collection of ID Badges upon completion of the contract or termination of employee. A listing of issued identification cards shall be furnished to the Contracting Officer Representative prior to the contract performance date and updated as needed to reflect Contractor personnel changes. All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They shall also ensure that CPARS Contractor

Performance Assessment Reporting System documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

The Contractor shall ensure employees wear an approved government uniform per AR 670-1.

The uniform consists of smock or chef jacket unisex, trousers unisex, undershirt, undergarments, headgear, and, non-slip, closed toed footwear. The Contractor shall submit uniform to the government prior to the beginning the contract to determine acceptability.

Employees shall wear a clean and complete uniform when working IAW TB MED 530 & TM 4-

41.11 food employees shall wear clean outer clothing to prevent contamination of food, equipment, utensils, linens, and single-service and single-use articles. Uniforms and aprons shall be white or light pastel in color, in good repair, freshly laundered and pressed, well fitting, and color coordinated. Senior cook shall wear distinctively colored clothing and Chef’s cap.

Shoes clean and of sturdy construction and shall cover the foot. Employees wear socks or hose as appropriate. Contractor shall provide uniforms to employees. Contractor personnel shall present a clean, neat and professional appearance. Personnel shall comply with sanitation and food safety standards IAW TB MED 530 & TM 4-41.11. Employees shall smoke only in smoking designated areas.

2.2.4 Employee Conduct, Behavior, and Ethics

The contractor employees shall comply with all applicable Government regulations, policies and procedures. The contractor shall ensure all personnel employed under this contract conform to conduct regulations. The government may, at its sole discretion, direct the contractor to remove any contractor employee from the government premises. Removal does not relieve the contractor of the responsibility to continue providing the services required under the contract. The Installation’s Rules Apply to Contractor.

Rules, regulations, direction, and requirements issued by the Commander, apply to all personnel who enter Fort Carson, Colorado owned or controlled areas. The Contractor shall not place or display advertising of any kind on Government Property.

2.2.5 Contingency Plan

The Contractor provide and maintain a contingency plan for continuation of performance of services under this contract should acts of God, labor disputes/strikes, subcontractor defaults, terrorist acts, mobilizations/deployment and buildup of forces occur. Written plan submitted to the Contracting Officer not later than 20 days after award of contract.

2.2.6 DoD Level I Antiterrorism Training (AT)

AT Level I training. All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable and annually thereafter. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 05 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: https://jkodirect.jten.mil.

2.2.7. Access and General Protection/Security: Policy and Procedures Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

2.2.8. Background Checks and Gate Badges

For contractors that do not require CAC, but require access to a DoD facility or installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards. Procedures using the National Crime Information Center Interstate Identification Index (NCIC-11I) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/ facility access and local security policies and procedures (provided by government representative),or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations. In accordance with AR 525-13, paragraph 5- 19, Standard 18, and DoDI 2000.16, Standard 18, the Contractor shall ensure a favorable local area records/files check is completed on all employees through the Administration Section of the Fort Carson Directorate of Emergency Services (DES). Results of the records check shall be provided to the COR for review and approval within 5 working days. There is no cost charge to the contractor by the government.

The Contractor will complete the first three sections of the FC 2036-E (See TE 6.3 G) for each employee requiring access to the installation for a period not to exceed the Period of Performance. They will submit the FC 2036-E to the COR for approval and signature. The employee can take the form to the Visitor Control Center at Gate 1 to receive a badge. The employee will return the signed FC 2036-E to the Project manager to be kept on file.

2.2.9. iWATCH Training.

The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 05 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

2.2.10. Physical Security.

The Contractor shall be responsible for securing and safeguarding all Government equipment, information, and property provided for Contractor use IAW AR 190-13, The Army Physical Security Program.

2.2.11. Operation Security (OPSEC).

The contractor shall develop an OPSEC Standing Operating Procedure (SOP)/Plan within 14 calendar days of contract award, to be reviewed by the responsible Government OPSEC officer. This plan will include a process to identify critical information, where it is located, who is responsible for it, how to protect it and why it needs to be protected. The contractor shall implement OPSEC measures as ordered by the commander. In addition, the contractor shall have an identified certified Level II OPSEC coordinator per ARS30-l. Per AR 520-1, al contractor employees must complete Level I OPSEC training within 21 calendar days after they report for duty and annually. Per AR 530-1, Operations Security: new contractor employees and/or contracts of a specific duration requiring access to Fort Carson must complete Level I OPSEC training within 30 calendar days of their reporting for duty. All contractor employees must complete annual OPSEC awareness training. Contracts of a specific duration that exceed one year must complete annual OPSEC Level I training. OPSEC level I awareness training is available at the following website:

https://securityawareness.usalearning.gov/opsec/

2.2.12. Security of Classified Items, Systems and Information.

The Contractor, as a general rule, shall not have access to classified information; however, should classified documents fall into the possession of the Contractor, the Contractor shall immediately contact the COR for disposition instructions.

2.2.13. Organizational Conflict of Interest

Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractors mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2.2.14. Conflict of Interest & Employment of Government Personnel.

The Contractor shall not knowingly employ any person who is a U.S. Government employee if employing that person would create a conflict of interest. Additionally, the Contractor shall not knowingly employ any person who is an employee of the Government, either military or civilian, unless such person seeks and receives written approval according to DOD 5500.7-R, Joint Ethics Regulations (JER) by the individual’s commander or director.

2.2.15 E-Verify

The Contractor shall use E-Verify to facilitate verification status of employees. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees. E-Verify is currently free to employers and is available in all 50 states. E-Verify provides an automated link to federal databases to help employers determine employment eligibility of new hires and the validity of their Social Security numbers.

2.2.16 Supervision of Contractor Employees.

The Government will not exercise any supervision or control over Contractor employees while performing work under the contract. The Contractor shall be responsible and accountable to its employees.

2.2.17 Training.

Contractor shall ensure employees are trained in accordance with 2.2.18 through 2.2.23 and train employees as described below.

2.2.18 Sanitation

Contractor shall conduct sanitation training for all personnel as prescribed by TB MED 530 & TM 4-41.11, 100% of the time. The contractor shall maintain training schedules, individual records and certificates on file and made available for Government review. The Contractor must submit a sanitation training plan to the COR for review at the pre-performance conference.

2.2.19 Hazard Communication (HAZCOM).

The Contractor shall train employees in the safe use of chemicals (inventory of products on hand) understanding manufacture’s product labels, and information contained on the Material Safety Data Sheets (MSDS). Training shall be IAW Title 29, Code of Federal Regulation Part 1910.1200, and Hazard Communication. Training schedules, individual records and certifications and certificates shall be kept on file by the Contractor, available for immediate Government review.

2.2.20 Nutrition.

The Contractor shall conduct training for all employees engaged in menu planning, food preparation and serving to enable the employee to perform to the requirements and standards of this contract. Training shall be IAW AR 40-25 100% of the time. Training schedules, individual records and certifications and certificates shall be kept on file by the Contractor, available for immediate Government review.

2.2.21. Equipment Operator/Maintenance.

The Contractor shall conduct equipment operating, cleaning, and maintenance training. Cooks and Bakers shall be trained IAW manufacturer instructions and operating manuals 100% of the time. Training schedules, individual records and certifications and certificates shall be kept on file by the Contractor, available for immediate Government review.

2.2.22 Food Safety

The Contractor shall conduct safety orientation for all employees on the safe handling of food IAW TB

MED 530 & TM 4-41.11.

2.2.23. Customer Service.

The Contractor shall train personnel in basic customer service. The Contractor shall provide four hours of initial training. Training focused on food serving concepts and courtesy to customers and how to market the product to the Soldier. Training schedules, individual records and certifications and certificates shall be kept on file by the Contractor, available for immediate Government review.

2.2.24. Meal Serving Hours.

Meal serving hours are listed in section 2.1.4 of PWS.

2.2.25. Expanded Serving Hours. The Government will notify the Contractor of changes to the service schedules 4 hours in advance. The contractor is directed to include an additional 10 hours in their pricing for this eventually. If such requests exceed 10 hours of effort the contractor shall consult with the Contracting Officer about a request for equitable adjustment.

2.2.26 Contingency Plan.

See 2.2.5

2.2.27 Performance Evaluation Meetings.

as deemed necessary

2.2.28. Employee Meals

In accordance with current Food Service Regulations, the contractor employees may purchase meals while on duty in their assigned facility up to 30 minutes before or after their shift. Contractor employees pay the standard meal rate. If a contractor employee is observed eating Government subsistence (or snacking) the contractor shall be responsible for obtaining appropriate payment for the meal or take other personnel action in accordance with their company policies.

2.2.29. Family Member Meals.

Family members of those contractor employees scheduled to work during the holiday meal serving period are permitted to purchase the Thanksgiving and Christmas day holiday meals in the contractor employees’ assigned dining facility.

2.2.30. Reduced Services for Power Outage/Mechanical Failure

Paper ware and utensils shall replace china and silverware during power outage or equipment failure.

2.2.31. Reduced Services (Meals).

The Government may request reduced services. The Government may request to service breakfast meal only for one day, or breakfast and lunch meal for a day.

2.2.32 Phase In Period

To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the phase in period. The phase in period will be with military personnel in order to ensure the processes are understood. The period will be for two days. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date. The Contractor SHALL, during the Phase-in period perform all actions required to begin Cook and Baker Augmented Services no later than the end of the Phase-In period. This includes, but is not limited to: RECRUIT AND HIRE personnel that meet or exceed the requirements in the PWS; coordinate for the issuance of facilities, equipment, and supplies (Technical Exhibit 6) by the Government to the Contractor; conduct all initial training cited in the PWS; issue the proper identification badges for all Contractor personnel (use FC 2036-E) and marking of Contractor owned vehicles IAW the PWS.

2.2.33. Strike Contingency Plan.

See 2.2.5

2.2.34 Infrequency Sanitation Schedule

Contractor shall submit to COR a plan within three (3) days of contract being awarded. Changes submitted within 24 hours of when initial plan requires changes. The supplier shall furnish a cleaning plan schedule which shall contain at a minimum the list of date and time tasks required less frequently than daily are to be completed. Contractor shall maintain the schedule in dining facility.

2.2.35 Food Management Assistance Team (FMAT) Visits. The Department of the Army’s FMAT may conduct an assist site visit/assessment of individual dining facilities to determine effectiveness and efficiency of the overall installation food program. The FMAT team may inspect the dining facility. If such site visits are conducted the contractor shall immediately notify the COR. The contractor shall also notify the COR of any finding if communicated from the visit. The contractor will support the management and facility operations during FMAT visits to support overall efficiency of the installation food service program.

2.2.36. Veterinary Service. Installation medical authority representatives will randomly inspect contractor and the food service operations for compliance with sanitation standards of TB MED 530 & TM 4-41.11The contractor shall also notify the COR of any finding if communicated from the visit.

2.2.37. Assistance. The Government will furnish technical assistance and training as requested or required.

2.2.38 Preventive Medicine. Installation Preventive Medicine will conduct inspections to ensure food preparation, storage, leftover, and sanitation procedures are being followed by the contractor IAW TB MED 530 & TM 4-41.11. The contractor shall also notify the COR of any finding if communicated from the visit.

2.3 Safety

The Contractor shall comply with Safety Accident Prevention Standards: 29 CFR 1910. The Contractor shall establish and maintain a safety plan which shall be submitted to the Contracting Officer thirty days

(30) after contract award. In order to provide safety control for protection to the life and health of employees and other persons; for prevention of damage to property, materials, supplies, and equipment;

and for avoidance of work interruptions in the performance of this contract,

2.3.1. Reporting of Fire and Safety Hazards.

The Contractor shall train personnel to recognize fire and safety hazards and encourage personnel in the performance of their duties to report fire and safety hazards and unsafe conditions to their supervisor.

The Contactor shall take corrective action to remedy reported deficiencies IAW the terms of this contract and shall notify the COR within 1 business day hall of deficiencies.

2.3.2 Fire prevention & evacuation

The Contractor shall establish, follow and approve fire prevention and evacuation program. The program shall be submitted to the COR for review at the pre-performance conference.

2.3.3. Environment and OSHA.

The Contractor shall comply with all local, State, and Federal environmental and occupational safety laws, rules, and regulations. Any apparent conflict between compliance with such local, State, and Federal environmental and occupational safety laws, rules, regulations, and compliance with the requirements of the contract shall be immediately brought to the attention of the Contracting Officer or COR for final resolution. The Contractor shall notify the Contracting Officer or authorized representative in writing in addition to any verbal notification of such conflict. The Contractor shall be liable for all fines, penalties, and costs which result from violations of, or failure to comply with, all such local State, or Federal laws, rules, and regulations. All unsafe acts or conditions fostered by the Contractor or Contractor personnel may be grounds for the Contracting Officer or authorized representative to halt any and all Contractor performance with a commensurate deduction of monies due to the Contractor until such unsafe conditions are corrected. The Contractor shall take due caution not to endanger personnel during performance of this contract. Upon discovery of a serious hazard such as, but not limited to, fire, or large fuel spill, the Contractor shall notify the Contracting Officer or designated representative and COR.

2.3.4. Reporting Mishaps.

The Contractor shall adhere to reporting of mishaps IAW AR 385-10, The Army Safety Program and DA Pam 385-40, Army Accident Investigations and Reporting. In addition the Contractor shall report: (1) Injury or occupational illness to on-duty Contractors; (2) Damage to GFM, GFP, or GFE provided to a Contractor; (3) Contractor accidents involving Army property and personnel.

2.3.5. Personnel Safety.

The Contractor shall immediately correct all safety deficiencies upon notification of the deficiencies by the Contracting Officer, designated representative or COR, and shall notify the Contracting Officer of the corrective action to be taken.

2.4 Personnel

For purposes of this paragraph, the term “personnel” or “employee(s)” refers to any person performing work related to this contract, including but not limited to, the Contractor’s employees, agents, representatives. The Contractor shall staff this effort with trained, competent and capable employee(s) for the discipline they are assigned to. The Contractor shall ensure that employees meet all applicable federal, state, local, and installation certification, licensing, medical requirements, and qualifications to perform all assigned tasks and functions as defined in this contract prior to commencement of work. The Contractor shall not permit any personnel to work under this contract if such person is identified by a Government authorized representative to the Contractor as a potential threat to the health, safety, security, general wellbeing, or operational mission of the Army and Fort Carson, Colorado. All Contractors’ personnel shall comply with installation security and access procedures and the Contractor’s safety plan to be submitted no later than (NLT) thirty (30) calendar days after contract award.

2.4.1 Special Training Requirements

The Contractor shall maintain the currency of their employees by providing initial and refresher training as required to meet the PWS requirements. Project Manager for Installation Food Service Operations. An on-site Contract (Project) Manager shall have the authority to obligate the company and be responsible for overall performance (to include subcontractors) of the contract to meet the specified performance standards.

Project Manager for Installation Food Service Operations. An on-site contract (project) manager shall have the authority to obligate the company and be responsible for overall performance (to include subcontractors) of the contract to meet the specified performance work statement requirements. The project manager shall be a single point of contact for the Contracting Officer and Contracting Officers Representative. During any absence of the Project Manager, only one alternate shall have full authority to act for the Contractor on all matters relating to work performed under the resulting contract.

Minimum Qualifications:

a) Within the past 8 years, 5 years’ experience; consisting of 3 years supervisory experience in managing cafeteria style or multi-entree operations providing complete meal service. Two years’ experience as a district manager, or assistant manager.

b) BS degree, or Associates Degree in applicable fields, such as Business Administration, Management, or Food Service. (8 years successfully managing a cafeteria style dining facility will qualify in lieu of a BS degree.)

c) 40-hour Sanitation Certification; ServeSafe Course (within 4 years)

d) Pass a background check

Cook II The Cook II will serve as the shift leader and should be proficient in and must be able to supervise and train in all aspects of food safety, food preparation IAW TM 10-412, cooking and serving, must know and be able to teach the proper use of recipes, utensils, equipment, cleaning procedures, receipt and storage of subsistence and product usage.