SOL Amendment 1 W911N220R0025.pdf

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AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to answ er questions, update the PWS, add Attachment 1, and extend the due date. See summary of changes. All other terms and conditions remain unchanged.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 14

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 09-Jul-2020

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street , County, State and Zip Code) X W911N220R0025

X 9B. DATED (SEE ITEM 11)

19-Jun-2020

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

09-Jul-2020

CODE

LETTERKENNY ARMY DEPOT

LETTERKENNY CONTRACTING OFFICE - ACC-RSA-LEAD

1 OVERCASH AVENUE, ATTN: CCAM-MLK, BLDG 2S

CHAMBERSBURG PA 17201-4150

W911N2 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W911N220R0025

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

QUESTIONS AND ANSWERS

Q1. PAGE 3 ITEM 6. Payment: Question: Since this is a firm fixed price contract will the base year amount (and each option year thereafter) be paid in one lump sum or on monthly installments?

A1. Contract Line Item Numbers 0001, 1001, 2001, 3001 and 4001 are priced for the yearly total but shall be invoiced monthly. Contract Line Item Numbers 0002, 1002, 2002, 3002 and 4002 shall be invoiced monthly.

Contract Line Item Numbers 0003, 1003, 2003, 3003 and 4003 shall be annually.

Q2. PAGE 3 ITEM 11. Wage Determination: WD 2015-4253, Revision 13, dated 6/10/2020 and is hereby incorporated. Wage Determination can be viewed at beta.sam.gov. QUESTION: Per FAR 52.222-42 can US Govt.

provide what WD Occupation Code / Title this work is conformed to?

A2. Per FAR 52.222-42, the Employee Class and Monetary Wage-Fringe Benefits are provided for informational purposes only and is incorporated by Full Text.

Q3. PAGE 4 ITEM 1.1- SCOPE: Question: Can US Govt. Provide what is the total Employee count of Letter Kenny Army Depot? (Full Time and Contractors included) A3. 2064 Employees

Q4. PAGE 4 ITEM 1.1- SCOPE: Question: Can US Govt. clarify if it is seeking AS9100D and AS9110 Certification. If so, is it going to be completely Integrated Quality Management Systems throughout the 18 buildings in question, not Integrated (independent from each other), AS9100D only, or possibly AS9100D in some buildings and AS9110 in other buildings?? This is imperative for pricing and solicitation response A4. We will be working to attain both AS9100 and AS9110 certifications. It will be integrated throughout all of our industrial operations and those processes which directly support them.

Q5. PAGE 5 ITEM 1.3- PERIOD OF PERFORMANCE: QUESTION: Can US Govt. Provide What specific services are expected for each option year? Internal Audit Services of all processes during 1 visit? Or various visits though out the year to complete a full system audit? (Impacts Travel ) Training? (if so, Training for how Many People?).This is imperative for pricing and solicitation response SEE BELOW

1.3.2 Option Year 1: TBD What specific services are expected for Each option year?

1.3.3 Option Year 2: TBD What specific services are expected for Each option year?

1.3.4 Option Year 3: TBD What specific services are expected for Each option year?

1.3.5 Option Year 4: TBD What specific services are expected for Each option year?

A5. Base Year

1. Gap Analysis/ Pre Audit

2. Policy/Procedure Review

3. Training

4. Audits

5. Aid in the implementation of AS9100 and AS9110

Option Year 1-4

1. Policy/Procedure Review

2. Training

3. Audits

4. Provision of aid to effectively implement the AS9100 and AS9110

Q6. PAGE 21 CLIN 0001 Base Year POP 01-AUG-2020 TO N/A 31-JUL-2021 – Are these dates still the expected POP- period of Performance? When is Gap Analysis expected to take place? Is this Start date flexible? Since solicitation award and respective required training will need to take place. (Need for Resource planning)

A6. This Period of Performance is an estimated Start Date. Actual Period of Performance will be based on Contract Award date. The Gap Analysis is expected to take place within the first two visits. LEAD currently has generated its own gap analysis which will be supplied to the contractor to whom the contract is awarded for use/verification when creating their gap analysis.

Q7. PAGE 5 ITEM 1.4.2- PLACE AND PERFORMANCE OF SERVICES: Performance shall be at Letterkenny in buildings: 1, 2, 3, 4, 5, 10, 31, 33, 37, 41, 43, 51, 52, 57, 320, 350, 370 and 5800. QUESTION: Can US Govt.

Provide Employee count, sq. footage and processes conducted at each of the buildings. This is imperative for pricing and solicitation response A7. There are a total of 2064 employees at LEAD. The total square footage of all the buildings is 1,000,000 sq.ft.

Q8. Can US Govt. Provide estimate of current number of ISO9001:2016 QMS procedures in place?

A8. We currently have a total of 24 Quality System Procedures which govern how the ISO 9001 QMS is implemented throughout the Depot. In addition to the QSPs listed below we are currently working on a document which pertains to Product Safety.

QSP 1: Management Responsibility QSP2: Control of Documented Information QSP 3: Control of Records QSP 4: Internal Audits QSP 5: Control of Nonconforming Outputs QSP 6: Corrective/Preventive Action QSP 7: Control of monitoring and measuring resources QSP 8: Customer Satisfaction QSP 9: Identification and Traceability QSP 10: Shelf-Life QSP 11: Workload Acceptance QSP 12: Customer Property QSP 13: Process Control QSP 14: Inspection and Testing QSP 15: Statistical Process Control QSP 16: Servicing QSP 17: Continuous Improvement QSP 18 Infrastructure and work environment QSP 19: Purchasing QSP 20: Management Review QSP 21: Control of Electro Static Discharge QSP 22: FOD Prevention and Control

QSP 23: GIDEP

QSP 24: Risk and opportunity management

Q9. Are all Buildings located at 1 OVERCASH AVENUE, CHAMBERSBURG PA 17201-4150? Do any buildings have a different address?

A9. All buildings are located at the same address

Q10. Question: Can the USG provide its current ISO Certification pdf Certificate? Minimally, can the USG provide the scope of that Certification? This is imperative for pricing and solicitation response A10. See attachment 1

Q11. Current Registrar name? ( To verify if they offer AS9110 Certification Many Registrars do not offer this standard) A11. Government and Military Certification Systems Inc.

Q12. Can the USG provide the name of the ISO 9001: 2015 consultant (assuming there was one) that assisted w/the USG’s ISO Certification? If so, is this consultant conflicted out on proposing on this acquisition?

A12. LEAD does not currently have a consultant for ISO 9001: 2015.

Q13. PAGE 5 ITEM 1.4.3 - Quality Control (QC): The contractor shall develop and maintain an effective QC program: QUESTION: Can US Govt. Provide info as to when this will be due?

A13. 30 Days. PWS para 1.4.3 has been updated to reflect this.

Q14. PAGE 7 ITEM 1.4.17 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with Federal Acquisition Regulations Subpart 42.5. The KO, Question: Can US Govt. advice if these meeting are virtual or onsite meetings?

A14. Meetings will be held both in person and via teleconference. The Post Award Conference will be conducted via Teleconference.

Q15. PAGE 12 EXHIBIT 1 -ITEM 5.3: The Contractor shall formally train Depot managers. QUESTION: Number of employees PAGE 12 ITEM EXHIBIT 5.3 clarification on 100% complete training deliverable. Approximately How Many “Required Personnel” will need to be trained? Approximately How Many “Depot Managers” will need to be trained?

A15. LEAD has approximately 120 supervisors. LEAD does have the capability to record the training and broadcast it to all relevant personnel.

Q16. PAGE 12 ITEM 5.4 It is expressed that LEADs shall never lose their certification and maintain 100% compliance – wording should be changed to obtainable expectations for a consultant... 100% compliance is not within Consultant’s control. Consultant can get LEAD CERTIFICATION READY and to pass certification Audit.

Question: Can US Govt Consider changing wording to: Must Achieve AS9100/AS9100 Certification. Assist in in maintaining Certification if contracted to do so for Option years. And list years contracted for Option Year 1: TBD , Option Year 2: TBD , Option Year 3: TBD , Option Year 4: TBD A16. Contractor shall ensure that documentation is fully compliant with AS9100 and AS9110 standards. Technical Exhibit 1 has been updated.

Q17. PAGE 13 EXHIBIT 1 -ITEM 5.7: The contractor shall perform a minimum of two audits in each of the required areas. QUESTION: Will the initial Gap Analysis (full system Audit) be considered as one of these of these audits? (Note: Initial Gap Analysis is a full system Audit that renders Action Items, deficiencies and strengths- During Implementation period, Internal Audits would not be value added because new system is not in place yet.

Until implementation is complete: Then Pre Certification Audit (Full system Audit) can occur. Certain Internal Audit Activities may be suspended in order to implement AS9100:2016 QMS. Unless they are product specific and client requirements then LEAD would continue such Internal Audit Activities. AQL states: 100% Complete and 100% Accurate within the established timeframes - Question: Can US Govt Consider changing wording to attainable goal for consultant- Such as “complete full system Audit to cover all processes within the AS9100 QMS and scope of certification.) All Audits Internal and Certification Audits are a “Sampling” and therefore never 100% complete.

A17. Upon award the contractor and LEAD will assess LEADs current audit program and the audits which have been completed and those which are currently scheduled to identify areas of concern. Contractor audits will be mutually agreed upon and be utilized to supliment our current audit program while providing additional attention to those areas in most need. Currently LEAD has begun AS9100 and AS9110 audits on the identified gaps (for which formal processes are currently in place) between these standards and the ISO 9001. Due to the fact that LEAD is currently in the process of updating documentation to incorporate the product safety and airworthiness requirements these specific areas of the standards are currently not being audited. It would be expected that the contractor aid in the development of documentation to govern our product safety and continued airworthiness processes and help audit these processes to ensure compliance.

Q18. PAGE 20 INSPECTION AND ACCEPTANCE TERMS Supplies/services will be inspected/accepted at:

CLIN INSPECT AT Destination, INSPECT BY Government ACCEPT AT Destination ACCEPT BY Government Question: Can US Govt. clarify? Does this just mean that services and will be rendered and accepted at

LETTERKENNY ARMY DEPOT, 1 OVERCASH AVENUE, CHAMBERSBURG PA 17201-4150

A18. The supplies/services in this solicitation will be inspected and accepted at the Government’s location.

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 10-Jul-2020 02:00 PM to 20-Jul-2020 02:00 PM.

The following have been modified:

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

AS9100/AS9110 Aerospace Standards Support Services For the Directorate of Product Assurance (DPA)

At Letterkenny Army Depot (LEAD)

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, quality control and other items and non-personal services necessary to attain initial AS9100 & AS9110 certification and recover from any third party audits, as well as, ensure LEAD attains and maintains AS9100/9110 certification. Contractor shall also prepare the organization for certification. The certification will cover multiple processes, in approximately 130 cost centers over the entire depot. The depot consists or approximately 1,000,000 square feet of production space in multiple buildings over a 16,000 acre campus. There is a target date of January 2021 to begin initial surveillance audits. Letterkenny will be exempting itself from chapters 8.3 for design and development of products and services and 8.4 for control of externally provided processes, products and services.

1.2 Background: The AS9100/9110 aerospace standard is based on AS9100 but adds specific requirements that are critical for the maintenance of commercial, private, and military aircrafts. This standard defines the quality system requirements based on AS9100/9110 and includes additional criteria for maintenance repair and overhaul facilities (MRO’s) serving the aircraft industry. The AS9100/9110 standard was published by SAE International. It is formally titled “AS9100/9110 Quality Maintenance Systems – Aerospace – Requirements for Maintenance Organizations” by the Americas Aerospace Quality Group (AAQG). Letterkenny is Currently ISO 9001 certified.

1.3 Period of Performance (PoP): The Period of Performance shall be one Base Year of 12 months and four 12-month option years. The Period of Performance will be identified in the solicitation and the contract.

1.3.1 Base Year: TBD

1.3.2 Option Year 1: TBD

1.3.3 Option Year 2: TBD

1.3.4 Option Year 3: TBD

1.3.5 Option Year 4: TBD

1.4 General Information:

1.4.1 Recognized Holidays: The following are recognized US holidays. The contractor shall not perform services on these days

1.4.1.1 New Year’s Day: January 1st

1.4.1.2 Martin Luther King, Jr.’s Birthday: Third Monday in January

1.4.1.3 President’s Day: Third Monday in February

1.4.1.4 Memorial Day: Last Monday in May

1.4.1.5 Independence Day: July 4th

1.4.1.6 Labor Day: First Monday in September

1.4.1.7 Columbus Day: Second Monday in October

1.4.1.8 Veteran’s Day: November 11th

1.4.1.9 Thanksgiving Day: Fourth Thursday in November

1.4.1.10 Christmas Day: December 25th

1.4.2 Place and Performance of Services: The contractor shall provide services between the hours of 0600 - 1630 on Monday through Friday, except on recognized US holidays, during normal reoccurring closure (compressed work schedule), or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. Performance shall be at Letterkenny in buildings: 1, 2, 3, 4, 5, 10, 31, 33, 37, 41, 43, 51, 52, 57, 320, 350, 370 and 5800, or the vendor’s location. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

1.4.3 Quality Control (QC): The contractor shall develop and maintain an effective QC program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QC program is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary. After acceptance of the QC Plan, the contractor shall obtain the KO’s acceptance in writing of any proposed changes to its QC system. The contractor shall supply the QC plan within 30 days of contract award to the KO, then every time the plan is upodated.

1.4.4 Quality Assurance (QA): The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) defect rate(s).

1.4.5 Security Requirements: Contractor and all associated sub-contractor’s employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce shall comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.6 Physical Security: The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.7 Access to a DoD Facility or Installation (no CAC): Contractor and all associated subcontractor personnel shall comply with adjudication standards and processes using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (Army Directive 2014-05/Army Regulation 190- 13), applicable installation, facility, area and Commander access and local security policies and procedures (provided by Government representative), or at Outside the Continental Unites States locations, in accordance with status of forces agreements and other theater regulations.

1.4.8 DBIDS and Base Passes: Defense Biometric Identification System (DBIDS): DBIDS is a program in which Contractor personnel who enroll, and are approved, are subsequently granted access to the installation for a period up to one year, or the length of the contract, whichever is less. The Government performs background screening and credentialing. Throughout the year the Contractor employee must continue to meet background screening standards. Under the DBIDS program, no commercial vehicle inspection is required, although vehicles may be subject to random inspection. There is no cost to obtain DBIDS credentials.

1.4.9 Base Passes: Upon arrival to LEAD the contractor shall stop at BLDG 2 to attain a base visitor badge. The contractor shall also submit visit requests through JPAS prior to arrival at LEAD (when required).

1.4.10 iWATCH Training: The contractor and all associated sub-contractors with an area of performance within an Army-controlled installation, facilities or area shall brief all employees on the local iWATCH program. This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR or contracting officer. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance. The contractor shall report completion for each affected contractor employee and subcontractor employee, to the COR within 15 calendar days after completion of training. iWATCH training is available on the Letterkenny Army Depot homepage –

1.4.11 AT Level I Training. This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR within 30 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: http://jko.jten.mil.

1.4.12 OPSEC Training. Per AR 530-1, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained with 30 calendar days of their reporting for duty and annually thereafter.

The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR within 15 calendar days after completion of training

1.4.13 Conservation of Utilities: The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount. This conservation of utilities will be monitored by the utility bills.

1.4.14 Special Qualifications: The contractor shall have experience in the implementation of AS9100 and AS9110 Certifications and the subsequent maintenance of AS9100 and AS9110 Quality Management Systems (QMS).

1.4.15 Contract Manager (CM): The contactor shall provide a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

1.4.16 Acceptable Used Policy (AUP): Contractors performing work on an Information System that is part of the Letterkenny Army Depot Network shall be required to sign and comply with the Letterkenny Army Depot AUP prior to performing work and annually for the duration of the contract.

1.4.17 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with Federal Acquisition Regulations Subpart 42.5. The KO, Contracting Officer’s Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the Contacting Officer will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced The contractor shall resolve outstanding issues raised by the Government.

Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.18 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties, are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. The contractor shall also ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. All contractor personnel will be required to obtain and wear badges, company uniforms with the performance of this contract.

1.4.19 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5.

The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI.

The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted which may be affected by the OCI.

2.0 Definitions and Acronyms:

2.1 DEFINITIONS:

2.1.1 CONTRACTOR - A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER (KO) - A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR) - An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 DEFECTIVE SERVICE - A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 DELIVERABLE - Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.6 KEY PERSONNEL - Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 PHYSICAL SECURITY - Actions that prevent the loss or damage of Government property.

2.1.8 QUALITY ASSURANCE - The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP) - An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10 QUALITY CONTROL - All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11 SUBCONTRACTOR – One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12 WORK DAY - The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13 WORK WEEK - Monday through Friday, unless specified otherwise.

2.1.14 GAP ANALYSIS - A technique that businesses use to determine what steps need to be taken in order to move from its current state to its desired future state.

2.2 ACRONYMS:

AAQG Americas Aerospace Quality Group AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CAMS Complex Assembly Manufacturing System CAP Corrective Action Plan CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense FAR Federal Acquisition Regulation FSC Federal Supply Code IT Information Technology KO Contracting Officer LEAD Letterkenny Army Depot MRO Maintenance, Repair, & Overhaul OCI Organizational Conflict of Interest ODC Other Direct Costs PADC Quality Analysis & Data Collection System PIPO Phase In/Phase Out POC Point of Contact POP Period of Performance

PPE Personal Protective Equipment PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program QMS Quality Management System TE Technical Exhibit UIC Unit Identification Code

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S):

The Government will provide the facilities, equipment, materials, and/or services listed below:

3.1 Facilities: The Government will furnish the necessary workspace for the contractor staff to provide the support outlined in this PWS to include a single desk space, telephone, access to a copy and fax machine, and other items necessary to maintain an office environment.

3.2 Equipment: None

3.3 Materials: None

3.4 Services: None

3.5 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. This will depend on which building the piece of equipment is located.

4.0 Contractor Furnished Property, Materials, Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

4.2 Materials and Equipment:

4.2.1 Computer: The Contractor shall provide its own computer equipment, which is subject to a controlled inventory during the on-site visit. Contact the LEAD Management Representative at least two weeks in advance of coming on-site to coordinate the approval and inventory of Contractor Information Technology (IT) equipment.

Additionally, the Contractor will not be permitted to connect any IT device to LEAD’s intranet.

4.2.2 Personal Protective Equipment (PPE): The Contractor is responsible for providing their own PPE for working onsite in LEAD office spaces and industrial shop areas while performing tasks described in the PWS. The minimum required PPE consists of steel toed shoes/boots, eye protection, and hearing protection.

5.0 Requirements: The contractor shall:

5.1 Services: The contractor shall provide support services to aid in LEADs implementation of the AS9100 & AS9110 Quality Management Systems (QMS), this standard enhances customer satisfaction by effective implementation and application of continuous improvement to the maintenance and repair shops.

5.2 Pre-Audit of current QMS: The Contractor shall assist with the pre audit of LEAD’s QMS, as well as assist ensuring that the overall depot surveillance of the metrics set forth in the current depot’s Business Process Guide are met. The Contractor shall follow the current Quality Management processes and provide analytical assistance with assessing the current QMS and what will be required to implement the AS9100/9110 QMS. The contractor shall assess the following: depot report advising management of root causes and/or corrective actions in reference to quality, safety, reliability and/or airworthiness. The metrics being monitored by the Contractor shall include but are not limited to the following areas: CAP, Defect Rates and/or Trends, Process Performance and Product Conformity, Process Improvement, Management Review, GAP Analysis, and Technical Training.

5.3 Training: The contractor shall facilitate training to the required personnel in respects to contemporary management techniques i.e. planning, organizing, leading and/or directing and controlling an organization to accomplish a goal/mission. Training shall not exceed eight (8) hours per training day. Pre-course document and syllabus review and approval shall be given to the COR. The contractor shall train Depot managers during the contractor’s POP in LEAD’s CAP; as well as, internal auditors in audit concepts, and procedures which may include the following areas based upon audit findings: collecting objective evidence, document observation, effective questioning, listening, examine planning, execution, and follow-up concepts. The contractor shall conduct briefings, meetings, and training as required to help obtain, recover and maintain AS9110/9100 certification. Of the 12 monthly visits onsite at LEAD, the contractor shall spend a minimum of two weeks facilitating training initiatives in respect to AS9110/9100 certification requirements. The training initiatives the Contractor shall provide will be focused on enhancing customer satisfaction, identifying root cause, GAP analysis, and/or continuous improvement in a remanufacturing environment. Course size will be subject to training location. The duration of each course will be no more than 8 hours. Pre course document and syllabus review and approval shall be given be the COR.

5.4 AS9110/9100 Certification Updates: The contractor shall provide documentation via email of any AS9110/9100 Certification update to the COR. The contractor shall assist in incorporating changes to the AS9110/9100 Certification updates to LEAD’s Business Guide. Based on changes to the AS9110/9100 Certification, the Contractor shall provide guidance on how to update LEAD policies in order to meet AS9110/9100 requirements.

5.5 The contractor shall assist with plans for the implementation of the AS9110/9100 QMS and an in-depth Gap analysis showing Depot strengths, weaknesses, and areas which need to be addressed via a computer generated report and/or written documentation which can be emailed to the COR no more than 7 calendar days after each Depot visit. A minimum of one report per visit shall be provided.

5.6 Review of in use Policies and Procedures: The Contractor shall review current LEAD policies and procedures with respect to AS9110/9100 and contemporary management techniques. The contractor shall work with LEAD to assess in-use policies and procedures and aid in the revision of the documents to ensure compliance with the AS9100/9110 QMSs.

5.7 Audits: The contractor shall audit various elements (i.e. Defect Rate Data Base, Corrective Action Program, Quality Escapes, etc., etc.) of LEADs Management Systems i.e. Quality Management System, General Requirements, Documentation Requirements, and Configuration Management. Various elements of the business management system include the following areas: Internal Audits, Corrective Actions, Defect Trending, and Management Review. Upon audit completion, the contractor will provide the COR Audit Close-Out Report Summary, which outlines audit findings potential areas of concern and provides in-depth gap analysis and/or potential corrective actions. Close-out summary should be provided within 30 days of initial audit.

NOTE: Audits performed are meant to prepare LEAD for an external third party audit of our Quality Management System

5.8 Trip/Implementation Reports: One (1) month after the Contractor’s onsite visit, the Contractor shall provide the COR a written report of the actions completed during each visit, an assessment of LEADs AS9100/9110 QMS implementation, as well as, a written outline for any product risk and/or potential risk reduction, to include but not limited to in-depth Gap analysis reporting if deemed necessary by the COR.

6.0 CONTRACTOR MANPOWER REPORTING (CMR): The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract.

The contractor shall completely fill in all the information in the format using the following web address https://Contractormanpower.army.pentagon.mil. The required information includes: (1) Contracting Office, KO, Contracting Officer’s Technical Representative (COTR) or also known as the Contracting Officer’s Representative (COR); (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor's name, address, phone number, e-mail address, identity of Contractor employee entering data; (5) Estimated direct labor hours (including sub-Contractors); (6) Estimated direct labor dollars paid this reporting period (including sub-Contractors); (7) Total payments (including sub-Contractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each sub- Contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information); (11) Locations where Contractor and sub-Contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language; and (13) Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country). As part of its submission, the Contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a Contractor’s system to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website.

6.1 Applicable Publications: Publications applicable to this PWS are listed below:

Publication (Chapter / Page) Date of Publication

Mandatory or Advisory

Website

All Army Regulations Various Mandatory http://www.whs.mil/library/mildoc.htm

All LEAD Regulations, Pamphlets, and Memorandums

Various Mandatory

OSHA Part 1910- Occupational Safety and Health Standards

Various Mandatory http://www.osha.gov/index.html

LEAD Regulation 385-1 LEAD Safety and Occupational Health

Program, Chg 4, Various Mandatory https://lead.aep.army.mil/sites/cmd/LEAD_Pubs/385- 1.pdf#search=385%2D1

AS9110 and ISO 9001 Various Mandatory http://standards.sae.org/

All Applicable Consensus Standards

Various Mandatory

Other Rules and Regulations: The Contractor will comply with all applicable federal, state and local laws, executive orders, rules and regulations applicable to its performance under this contract.

TECHNICAL EXHIBIT 1

Performance Requirements Summary

This Performance Requirements Summary includes performance standards. The Government will use these standards to determine contractor performance and shall compare contractor performance to the Acceptable Quality Level (AQL).

PWS

Paragraph

Task

Performance Standard

Acceptable Quality Levels (AQL)

Surveillance Method / By Whom

5.3 The contractor shall train

Depot managers in, but not limited to, LEAD’s Corrective Action Program;

as well as, internal auditors in audit concepts, and procedures.

The Contractor shall formally train Depot managers.

The Contractor shall electronically submit training documents, presentations, course curriculum and syllabus.

100% Complete and 100% Accurate within the established timeframes

MANAGEMENT

INFORMATION

SYSTEMS (MIS) -

COR

5.3 The contractor shall conduct

briefings, meetings, and training as required to help obtain, recover and/or maintain AS9100/9110 certification

The Contractor shall spend a minimum of two weeks (40 hours per week) on LEAD training initiatives in reference to AS9100/9110 certification requirements

The Contractor shall submit training course: material, syllabus, and electronic/paper presentations.

100% Complete and 100% Accurate within the established timeframes

MANAGEMENT

INFORMATION

SYSTEMS (MIS) -

COR

5.4 The contractor shall assist

with the incorporation of changes to LEAD’s current Quality Manual, Quality

System Procedures, Work instructions and Standing Operating procedures to ensure compliance with

AS9100/9110

Contractor shall ensure that documentation is fully compliant with AS9100 and AS9110 standards. The Contractor shall submit electronically:

recommendation for updates to LEAD’s Quality Management System as required to comply with

AS9100/9110

100% documentation compliance with maintaining AS9100 and AS9110

Standards

MANAGEMENT

INFORMATION

SYSTEMS (MIS) -

COR

5.5 The Contractor shall assist

with plans for the implementation of an improvement based

AS9100/9110 QMS and generate an in-depth Gap analysis

The contractor shall Electronically submit an in-depth Gap analysis

100% Complete and 100% Accurate within the established timeframes

MANAGEMENT

INFORMATION

SYSTEMS (MIS) -

COR

5.7 The contractor shall perform

required audits of LEADs

QMS and aide in preparing LEAD for an external third party audit of its QMS

The contractor shall perform a minimum of two audits in each of the required areas.

The contractor shall maintain and electronically submit full audit close-out reports

100% Complete and 100% Accurate within the established timeframes

MANAGEMENT

INFORMATION

SYSTEMS (MIS) -

COR

TECHNICAL EXHIBIT 2

Deliverables Schedule

Deliverable Frequency Number of Copies

Medium/Format Submit To

1.4.3 – Quality Control When a change occurs 1 Electronic Submission KO

1.4.10 - iWATCH Training

Within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance

1 Electronic Submission COR

1.4.11 – AT Level I Training

Within 30 calendar days of contract award and Annually thereafter

1 Electronic Submission COR

1.4.12 – OPSEC

Training

Within 30 calendar days of contract award and Annually thereafter

1 Electronic Submission COR

5.4 – Certification Updates

As is required by the update 1 Electronic Submission COR

5.5 – Implementation Plans and Gap Analysis

Within 7 calendar days of completion of visit

1 Electronic submission using Microsoft Word and/or Excel

COR

5.7 – Audit Reports Within 30 calendar days of initial audit

1 Electronic submission using Microsoft Word and/or Excel

COR

6.0 – CMR Annually N/A Electronic Submission https://www.ecmra.

mil

(End of Summary of Changes)