Attachment 3 - PAST PERFORMANCE.pdf

REQUEST FOR PAST

PERFORMANCE EVALUATION From

Anniston Army Depot, Anniston, Alabama Respond To: Amber Burdett, Contract Specialist Phone: (256)240-3002 FAX (256) 235-6353 Email: amber.e.burdett.civ@mail.mil Please respond by: February 6. 2020 by 10:00 AM CST

SOLICITATION: W911KF-20-Q-0020 FOR: X - R a y C a l i b r a t i o n a n d P r e v e n t a t i v e M a i n t e n a n c e

Offeror’s Name:

Address:

Responding Reference Organization:

Company:

Address:

Person Responding:

Telephone:

Description of work performed for referenced Organization:

Cost of Project for referenced Organization: $

* Respondent – Please rate offeror’s performance as it relates to subject questions. Other ratings are assigned accordingly.

1. QUALITY – Conformance to specifications.

(a) Explain how well the contractor conformed to the specifications.

Comments:

Rating: * Neutral Unknown Risk

Poor Very High Risk

Good /Satisfactory Low Risk

Excellent Very Low Risk

(b) Explain how well the contractor was able to plan and cope with requirements and adjust to changes.

Comments:

Rating:

Neutral Unknown Risk

Poor Very High Risk

Good /Satisfactory Low Risk

Excellent Very Low Risk

(c) Describe access to the Contractor, and Contractor responsiveness in performance, delivery, and in responding to quality and warranty issues.

Comments:

Rating:

Neutral Unknown Risk

Poor Very High Risk

Good /Satisfactory Low Risk

Excellent Very Low Risk

2. DELIVERY – Adherence to delivery schedules

(a) How well did the contractor adhere to contract delivery schedules?

Comments:

Rating:

Neutral Unknown Risk

Poor Very High Risk

Good /Satisfactory Low Risk

Excellent Very Low Risk

(b) If contractor was ever delinquent in performance service, was delay contractor’s fault? If so, please explain the delay (describe problem and any corrective action by contractor).

Comments:

Rating:

Neutral Unknown Risk

Poor Very High Risk

Good /Satisfactory Low Risk

3. CUSTOMER SERVICE – Availability and responsiveness to customer needs.

(a) Was the availability of customer support sufficient enough to meet your missions needs and/or requirements.

Comments:

Rating:

Neutral Unknown Risk

Poor Very High Risk

Good /Satisfactory Low Risk

Excellent Very Low Risk

(b) Did the contractor provide adequate customer service? Was the contractor responsive to your needs?

Comments:

Rating:

Neutral Unknown Risk

Poor Very High Risk

Good /Satisfactory Low Risk