W90VN6-22-R-0030.pdf

SEE ADDENDUM

(No Collect Calls)

W90VN622R0030 26-May-2022

b. TELEPHONE NUMBER

315-757-6009

8. OFFER DUE DATE/LOCAL TIME

01:00 PM 10 Jun 2022

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W90VN69. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

MS. NAM, YUCHIN

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

F3J3SG2094AW01

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

411TH CONTRACTING SUPPORT BRIGADE, KOREA

RCO OSAN, UNIT #2039

APO AP 96278-2039

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE F3J3SG 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

51 SVS/SVMG BASE LIBRARY

BASE LIBRARY

OSAN APO AP 9627

TEL: 784-9193 FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$8,000,000

NAICS:

561110

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF46

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section SF 1449 - CONTINUATION SHEET

NOTICE TO OFFERORS

All sources may submit a proposal as applicable. However, the Republic of Korea (ROK)-United States (U.S.) Status of Forces Agreement (SOFA), precludes the U.S. Government from granting Invited Contractor or Technical Representative Status to any offeror, for this requirement. All sources submitting a proposal, as applicable, including U.S. sources, must already have, or obtain the requisite business licenses directly from the ROK Government, and conduct business in accordance with all applicable ROK laws, including but not limited to, rules and policies regarding labor, taxation, and immigration. Any contractor not already doing business in Korea, must submit adequate verification in its initial proposal that it has the requisite business licenses directly from the ROK Government to perform the contract and the capacity to conduct business in accordance with all applicable ROK laws, including but not limited to, rules and policies regarding labor, taxation, and immigration. If an initial proposal does not fully demonstrate this authorization and capacity, it will not be further considered for award. Whether an offeror demonstrates this authorization and capacity shall be determined by the Contracting Officer.

PWS

PERFORMANCE WORK STATEMENT (PWS)

Transition Assistance Program (TAP) Administrative Assistant

PART 1

General Information

1. GENERAL: This is a non-personnel services contract to provide administrative assistant to the Airman & Family Readiness Center. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: TAP Administrative Assistant

1.2 Background: The purpose of this contract is for the contractor to provide administrative assistance to the TAP and to the Airman & Family Readiness Center (A&FRC) at Osan Air Base.

The TAP administrative assistant assists customers through face-to-face, email, and telephone communication; maintains office schedule/calendar; prepares, files, and disposes of office correspondence; picks-up and sorts mail; takes and distributes messages; updates office media and forms to ensure current information is distributed to customers; assists with outprocessing tasks via vMPF; and uses Microsoft Word, Excel, and PowerPoint.

1.3 Objectives:

a. Assist customers within your expertise. Otherwise, refer customers to the appropriate staff for assistance.

1.4 Scope: Provide administrative and customer services for the TAP and the Airman & Family Readiness Center (A&FRC) at Osan Air Base.

1.5 Period of Performance: The period of performance shall be for one (1) base year beginning on 1 July 2022 or after contract award and four (4), (twelve (12) month) option year. The exact period of performance dates will be included in the contract CLINs upon award.

1.6 General Information

1.6.1 Quality Control: The government will evaluate the contractor monthly to determine if contractor is meeting the needs of the A&FRC to include:

a. Ability to communicate in English.

b. Ability to understand and use Microsoft word, excel and PowerPoint programs.

c. Ability to schedule appointments, prepare and use office forms, and perform routine administrative tasks.

d. Ability to interact with staff and customers successfully.

e. Ability to gather, compile, and track A&FRC data in systems.

f. Ability to provide assistance to the TAP program and staff.

g. Receives no more than 2 complaints per month.

1.6.2 Quality Assurance: The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Federal Holidays: The contractor is off the following days: New Year’s Day LaborDay Martin Luther King Birthday Columbus Day President’s Day Memorial Day Juneteenth Day Independence Day Veteran’s Day Thanksgiving Day Christmas Day

1.6.4 Place of Performance: The work to be performed under this contract will be performed at building 916, Airman & Family Readiness Center Osan AB, Republic of Korea.

1.6.5 Type of Contract: The Government intends to award a Firm Fixed Price contract.

1.6.6 Security Requirements:

BASE PASSES: The contractor shall be required to obtain base passes to Osan Air Base to perform the requirements of this contract. The contractor shall be responsible to submit a base pass request no later than five (5) calendar days after award of this contract. It should be noted that it can take up to 30 days or more to process base pass paperwork.

It shall be the responsibility of the contractor to prepare the necessary base pass paperwork to include USFK Form 82, USFK Form 225 EK, family history register, local register, etc. for each individual requiring access to Osan Air Base. The contractor shall also be authorized to receive vehicle passes for each of the contractor’s vehicles used in the performance of the requirements of this contract. It shall be the responsibility of the contractor to prepare the necessary paperwork to include USFK Form 195, vehicle registration, vehicle insurance, copy of driver’s license, etc.

for each vehicle requiring access to Osan Air Base. The contractor shall prepare a cover letter listing each individual, skill, escort privileges, vehicle type, vehicle registration number, etc. The contractor shall also provide the COR with two (2) copies of this request letter, with carbons, to include the top copy with original signatures. Escort privileges will only be authorized to company officials and the site superintendent and the Site Foreman. No other individual will be authorized escort privileges. The contractor shall not be authorized to perform any portion of the contract requirements until such time that the contractor has processed the necessary base pass paperwork for entry onto Osan Air Base. The COR shall not provide or be responsible to provide the contractor with escorts during performance of any part of this contract. All of the above documents shall be turned in to the COR for processing with the 51st Security Forces. Return Post/Base Passes: On the contract completion date, the contractor shall turn in all passes to the sponsor that were issued for the contract and final payment will not be made until such items are returned.

The training IWATCH/EAGLE EYES/AT Level I shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 45 calendar days after contract award.

ALERTS: During military alerts or special operations, the contractor may not be authorized on base or in the work site. When the contractor is prohibited from access to the base or work site for one (1) day or less per month, no adjustment in the contract time shall be made. When the contractor is prohibited access for more than one (1) day per month, adjustments shall be made in accordance with applicable clauses of the General Provisions.

Antiterrorism (AT) and Operations Security (OPSEC)

Anti-terrorism: Contractor’s personnel or any representative of the contractor entering installation/base shall abide by all security regulations imposed by Installation Commander or Base Commander at all times and shall be subject to security checks. Contractor’s personnel and property shall be subject to search and seizure upon entering the confines of the installation/base, while on, and upon leaving confines of the installation/base.

OPSEC: The contractor and all associated sub-contractors shall practice Operations Security. The contractor shall not talk about work outside of the work area nor discuss the work being performed on social media. Unless absolutely necessary to perform the duties stated in the contract, the contractor shall not take pictures of or inside sensitive locations as determined by the contracting officer representative. It shall be the responsibility of the contractor to safeguard all documents provided. Documents shall be stored away from view when not being used. Documents that are no longer needed shall be shredded in an approved government shredder.

1.6.7.1 PHYSICAL Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7.2 Key Control: The Contractor shall establish and implement methods of making sure all keys and key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE:

All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.7.2.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the

Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor at the KO’s discretion. In the event a master key is lost or duplicated, all locks and keys for that system will be replaced by the Government and the total cost deducted from the monthly payment due the Contractor at the KO’s discretion.

1.6.7.2.2. The Contractor shall prohibit the use of Government issued keys and key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.7.3 Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.7 Special Qualifications: The person performing this job shall possess 3 years of experience using Microsoft Office products (Word, Excel, PowerPoint, Outlook) and shall provide a copy of training certificates. The person performing this job shall be able to read, write, speak, and understand the English language and achieve a minimum score of 50 on the Test for English as a Foreign Language (TOEFL) or equivalent. Additional requirements include customer service experience and skills and the ability to type at a minimum 50 WPM, answer and operate multi-line telephone, and use current computer and audio-visual equipment. The person will provide a 1-page resume complying with the special qualifications and identifying previous experience applicable to this position.

1.6.8 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor shall apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.9 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract:

perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.10 Key Personnel: N/A

1.6.11 Identification of Contractor Employees: N/A

1.6.12 Contractor Travel: N/A

1.6.13 Other Direct Costs: N/A

1.6.14 Data Rights: N/A

1.6.15 Organizational Conflict of Interest: N/A

1.6.16 PHASE IN /PHASE OUT PERIOD: The contractor will begin immediately and conduct on the job training (OJT). The following training will be provided: Cyber Awareness to gain NIPR access; scheduling appointments in AFFIRST and Outlook calendars (one-on-one with staff members and classes); preparation and use of office forms for TAP, Air Force Aid, Volunteer Registration, and others as required; locating and disseminating TAP information; performing routine administrative tasks involving procurement materials for TAP office; basic intake services and developing educational materials for outreach efforts; sign out procedures for A&FRC equipment;

Loan Closet equipment sign-out and turn-in procedures; maintaining and updating the TAP admin-assistant continuity book(s); use of the AFFIRST System to manage all center programs falling within the constraints of the FIRST system; ability to gain access to the Air Force Portal by completing a GCSS-AF Form 41-System Authorized Access Request (SAAR).

1.6.17 ENVIRONMENTAL CONTROLS:

1.6.18.1 Compliance with Laws and Regulations. The contractor shall be knowledgeable of and comply with all applicable Interstate, Federal and Local laws, regulations, and requirements regarding environmental protection. In the event environmental laws or regulations change during the term of this contract, the contractor is required to comply as such laws come into effect. If there is an increase or decrease in cost as a result of the change, the contractor shall inform the Contracting Officer pursuant to notice requirements and negotiate a modification to the contract.

1.6.18.2 Notification of Environmental Spills. N/A

1.6.18.3 Include a clause in all subcontracts to require subcontractors to comply with the safety provisions of this contract as applicable.

1.6.18 SAFETY REQUIREMENTS: In performing work under this contract, the contractor shall:

1.6.19.1 Conform to the safety requirements contained in the contract for all activities related to the accomplishment of the work.

1.6.19.2 Perform work in a safe manner as required by OSHA 2206, General Industry, Occupational Safety and Health Standards (29 CFR 1910) and Korea Environmental Governing Standards by US Force Korea.

1.6.19.3 Develop and provide at the start of the orientation period or the start of the first operational performance period (if there is no orientation period) a safety plan for the protection of government facilities and property and to provide a safe work environment for contractor personnel.

1.6.19.4 Provide protection to government property to prevent damage during the period of time the property is under the control or in possession of the contractor.

1.6.19.5 Include a clause in all subcontracts to require subcontractors to comply with the safety provisions of this contract as applicable.

1.6.19.6 Record and report promptly (within one hour) to the contracting officer or COR, all available facts relating to each instance of damage to government property or injury to either contractor or government personnel.

1.6.19.7 In the event of an accident or mishap, take reasonable and prudent action to establish control of the accident or mishap scene, prevent further damage to persons or property, and preserve evidence until released by the accident and mishap investigative authority through the contracting officer.

1.6.19.8 If the government elects to conduct an investigation of the accident or mishap, the contractor shall cooperate fully and assist government personnel in the conduct of investigation until the investigation is completed.

1.6.19.9 Include a clause in each applicable subcontract requiring the subcontractor's cooperation and assistance in accident reporting and investigation.

1.6.19 CONTRACTOR PERSONNEL

1.6.20.1. Contract Manager: the contractor shall provide a contract manager who shall be responsible for the performance of the services. The name of the contract manager shall be provided to the KO in writing prior to the beginning of the first performance period. The contract manager must be able to read, write, speak, and understand English.

1.6.20.1.1 The contract manager shall have full authority to act for the contractor on all contract matters relating to daily operations of this contract.

1.6.20.1.2 The contract manager shall be available during normal duty hours within two (2) hours to meet on the installation with government personnel (designated by the KO) to discuss problems.

1.6.20.2 Contractor Employees: the contractor shall not employ persons for work on this contract if such employee is identified to the contractor by the KO as a potential threat to the health, safety, security, general well being or operational mission of the installation and its population.

1.6.20.2.1 Contractor personnel shall present a neat appearance and be easily recognized as contractor employees.

This may be accomplished by wearing distinctive clothing bearing the name of the company or by wearing appropriate badges, which contain the company name and employee name in English.

1.6.20.2.2 The contractor shall not employ any person who is an employee of the U.S. Government if employing that person would create a conflict of interest. Additionally, the contractor shall not employ any person who is an employee of the Department of Army, either military or civilian, unless such person seeks and receives approval according to DOD 5500-7-R Joint Ethics Regulation.

1.6.20.2.3 The contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station, change in duty hours or deployment. Military Reservists and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the contractor’s ability to perform; however, their absence at any time shall not constitute an excuse for nonperformance under this contract.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor having a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-physical things such as meeting minutes.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Is defined as Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

A&FRC Airman & Family Readiness Center AFFIRST Air Force Family Integrated Results and Statistical Tracking FOIA Freedom of Information Act FOUO For Official Use Only IAW In Accordance With PME Professional Military Education REF Reference TAP Transition Assistance Program US United States VA Veterans Affairs

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: N/A

3.2 Facilities: The government will provide all necessary workspace and access required to fulfill the requirements of this contract.

3.3 Utilities: The Government will provide all utilities.

3.4 Equipment: The Government will provide all office equipment.

3.5 Materials: N/A

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 BASE ACCESS: The contractor shall be required to obtain base access to Osan Air Base to perform the requirements of this contract. The contractor shall be responsible to submit a base access request letter no later than five (5) calendar days prior to start this contract. It shall be the responsibility of the contractor to prepare the necessary base access paperwork IAW USFKregulation 190-7, Installation Access Control, and submit it to the COR. USFK regulation 190-7 is available on open source internet (http://8tharmy.korea.army.mil/g1_AG/Programs_Policy/PublicationsRecords/Regulations/USFK/USFK%20Reg%

20190-7%20Installation%20Access%20Control2013.pdf). It shall also be the responsibility of the contractor to prepare the necessary base pass paperwork to include, if necessary, the 700-19A-R-E Invited Contractor and Technical Representative Personnel Data Report. USFK Form 225 EK-E Personal Background Statement. DD Form 1171-2 Application for Department of Defense Common Access Card.

On the contract completion date, the contractor shall TURN IN ALL PASSES TO THE SPONSOR THAT WERE

ISSUED.

4.2 Secret Facility Clearance: Must maintain access to the base.

4.3. Materials: N/A

4.4. Equipment: N/A

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. The contractor shall provide services for Administrative Assistant by performing the following tasks:

Perform administrative assistant/receptionist services per below:

a. Meet and greet customers in a friendly, service oriented manner. Accept and use guidance and feedback from COR regarding quality customer service.

b. Assist customers from via face-to-face, via e-mail, or via telephone.

c. Answer phones, schedule appointments, and, record and pass messages to appropriate staff members.

d. Assist customers within your expertise. Otherwise, refer customers to the appropriate staff for assistance.

e. The contractor shall ensure that all customers sign in prior to receiving service and check for proper identification when required.

f. Prepare and maintain office forms using provided automated computer and office operating systems.

g. Establish, maintain, and update the TAP admin-assistant continuity book(s) on an ongoing basis.

h. Gather, compile, and tracks data incorporated in the automated, Air Force Family Integrated Results and Statistical Tracking (AFFIRST) System, to include all A&FRC systems. Ensures this task is done by close of business (COB) at the end of each week.

i. Issue and receive Loan Locker items when requested by customers, using the AFFIRST system.

j. Assist in providing a variety of support services directly related to and impacting the effectiveness of the Transition Assistance Program (TAP) Staff and its ability to provide TAP services.

k. Maintain TAP calendars and track appointments and schedules of TAP Staff members.

l. Perform outreach efforts for TAP and assist in determining the need for TAP information, identifying what services should be emphasized, prepare or locate informational materials, and disseminate such materials to the military community.

m. Process and track TAP training reports and agendas throughout the fiscal year.

n. Perform routine administrative tasks involving the procurement of supplies, equipment, and materials for TAP Office, and A&FRC.

o. Prepare, process, and track correspondence. Drop off and pick up mail as needed.

p. Perform basic intake services, assist TAP Staff in assess and research client resources, research and develop educational materials for outreach efforts and training seminars, and participate with A&FRC staff members in conducting classes and briefing sessions.

q. Work is primarily sedentary. Requires ability to move around the office and carry light items such as books, papers, and files.

Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective (The Service required—usually a shall statement) include PWS para reference

Standard (Identify how a performance objective should be measured. I.E. –How and when will I know that the outcome has been satisfactorily achieved?)

Performance Threshold This is the maximum error rate.

Method of Surveillance

PRS # 1.

Contractor shall greet each customer as they enter the education center.

(paragraph 5.1.a)

The contractor will be evaluated from the interactive Customer Evaluation tool (ICE). ICE tool is offered to every member who enters the A&FRC.

Contractor shall receive no more than 2 complaints per month

ICE comments

PRS # 2

Contractor shall assist customers or refer to appropriate staff for assistance.

(paragraph 5.1.d)

The contractor will be evaluated from the interactive Customer Evaluation tool (ICE). ICE tool is offered to every member who enters the A&FRC.

Contractor shall receive no more than 2 complaints per month

ICE comments

PRS # 3

Contractor will gather, compile, and track data in AFFIRST. (paragraph 5.1.j)

The contractor will receive data from TAP Staff and will also enter own TAP interactions.

All TAP related visits, outreach, and communication will be tracked in AFFIRST and done by COB at the end of each week.

COR will survey AFFIRST and confirm accurate and timely updates.

PRS # 4

Contractor will perform a variety of support services directly related to the TAP office. (paragraph 5.1.k)

The contractor will work closely with TAP staff and make sure all assigned support services are completed.

All support services will be completed with a 95% accuracy rate.

TAP manager will monitor.

W90VN622R0030

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 12 Months TAP Administrative Assistant

FFP

Non-personal service for a TAP Administrative Assistant in accordance with the Performance Work Statement (PWS) FOB: Destination MFR PART NR: Null

PURCHASE REQUEST NUMBER: F3J3SG2094AW01

PSC CD: R699

NET AMT

War Hazzard

FFP

Estimated cost for war hazard losses is (0).

FOB: Destination

1001 12 Months OPTION TAP Administrative Assistant

FFP

Non-personal service for a TAP Administrative Assistant in accordance with the Performance Work Statement (PWS) FOB: Destination MFR PART NR: Null

PSC CD: R610

OPTION War Hazzard

FFP

2001 12 Months OPTION TAP Administrative Assistant

FFP

Non-personal service for a TAP Administrative Assistant in accordance with the Performance Work Statement (PWS) FOB: Destination

OPTION War Hazzard

FFP

3001 12 Months OPTION TAP Administrative Assistant

FFP

Non-personal service for a TAP Administrative Assistant in accordance with the Performance Work Statement (PWS) FOB: Destination

OPTION War Hazzard

FFP

4001 12 Months OPTION TAP Administrative Assistant

FFP

Non-personal service for a TAP Administrative Assistant in accordance with the Performance Work Statement (PWS) FOB: Destination

OPTION War Hazzard

FFP

CLAUSES INCORPORATED BY REFERENCE

52.204-7 System for Award Management OCT 2018 52.204-9 Personal Identity Verification of Contractor Personnel JAN 2011 52.204-13 System for Award Management Maintenance OCT 2018 52.204-20 Predecessor of Offeror AUG 2020 52.209-7 Information Regarding Responsibility Matters OCT 2018 52.209-9 Updates of Publicly Available Information Regarding

Responsibility Matters

OCT 2018

52.212-1 Instructions to Offerors--Commercial Products and Commercial Services

DEC 2021

52.212-4 Contract Terms and Conditions--Commercial Products and Commercial Services

DEC 2021

52.217-5 Evaluation Of Options JUL 1990 52.232-39 Unenforceability of Unauthorized Obligations JUN 2013 52.237-3 Continuity Of Services JAN 1991

52.244-2 Subcontracts JUN 2020 52.246-4 Inspection Of Services--Fixed Price AUG 1996 252.201-7000 Contracting Officer's Representative DEC 1991 252.216-7003 Economic Price Adjustment - Wage Rates or Material Prices

Controlled by a Foreign Government

MAR 2012

252.222-7002 Compliance With Local Labor Laws (Overseas) JUN 1997 252.225-7041 Correspondence in English JUN 1997 252.225-7043 Antiterrorism/Force Protection Policy for Defense

Contractors Outside the United States

JUN 2015

252.232-7003 Electronic Submission of Payment Requests and Receiving Reports

DEC 2018

252.232-7008 Assignment of Claims (Overseas) JUN 1997 252.233-7001 Choice of Law (Overseas) JUN 1997 252.244-7000 Subcontracts for Commercial Items JAN 2021

CLAUSES INCORPORATED BY FULL TEXT

52.212-2 EVALUATION--COMMERCIAL ITEMS (OCT 2014)

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

Award will be made to the responsible offeror submitting the Lowest Price Technically Acceptable (LPTA) offer that satisfies all terms and conditions of the solicitation. Offers will be evaluated for acceptability, but not ranked using the non-price factors/subfactors. All non-price factors and subfactors will be rated as either “acceptable” or “unacceptable”. In order to be considered for award, there must be an “acceptable” rating in every non-price factor/subfactor. In other words, a rating of “unacceptable” for any factor or subfactor will result in the entire non-price proposal being rated “unacceptable”.

The following ratings will be used in evaluating all non-price factors and subfactors:

Technical Ratings Rating Description Acceptable Proposal submitted with all required documentation meets the minimum requirements of the solicitation.

Unacceptable Proposal submitted with all required documentation DOES NOT meet the minimum requirements of the solicitation or required documentation was incomplete.

I. FACTOR A – TECHNICAL: Each sub-factor will be rated either acceptable or unacceptable. A rating of unacceptable for any sub-factor will result in an overall unacceptable rating. If an offeror fails to meet the minimum requirements outlined in one of the below subfactors, overall proposal will be rated “unacceptable” and will not be eligible for award.

Sub-factor 1. Prior Experience: The offeror shall submit resume with at least three (3) year of experience in Administrative Assistant within the last ten (10) years. Document of prior experience shall clearly identify the information required below:

(1) A description of qualifying work experience as identified in PWS Section 1.6.8.

(2) Length of contract/project (year/month/date – year/month/date)

(3) Company Name/Employer and Phone number of POC of Client

Sub-factor 2. License/Certificate of training: The offeror shall provide a copy of training certificates for Microsoft Office products (Word, Excel, PowerPoint, Outlook).

Sub-factor 3. English Proficiency: The offeror shall be able to read, write, speak, and understand the English Language and achieve a minimum score of 50 on the Test for English as a Foreign Language (TOEFL) or equivalent.

II. FACTOR B. Price Proposal:

1. The Offeror shall provide complete price proposal to include:

(a) Schedule of Services (CLINs) of the solicitation for both option years.

(b) Prices shall be in local currency (Korean Won) or USD (US Dollar).

(c) Any escalation in option year pricing shall be identified.

2. Proposed price will be evaluated to determine if the estimate is complete, balanced, and reasonable.

The pricing proposals will be evaluated in accordance with FAR 15.404-1 (b).

(1) Completeness. The offeror shall complete the pricing information for all CLINs identified for base period plus four option years.

(2) Price Reasonableness. Price should also reflect fair market value and be reasonable when compared to the independent Government estimate, current market prices for same or similar services and/or when compared among other technically acceptable offerors.

(3) Unbalanced Pricing. As part of the price evaluation, proposals will be reviewed to identify any unbalanced pricing. IAW FAR 15.404-1(g) (3), Unbalanced Pricing, a proposal may be rejected if the Contracting Officer determines the lack of balance poses an unacceptable risk to the Government.

(4) Price is not scored. The Government will review the price proposal to determine the extent to which it is reasonable and consistent with the technical proposal. The lowest price for award purposes will be the combined total of the effective period of five (5) years from the date of award. Price must include all CLINs as listed on the Price Schedule. The Government intends to evaluate proposals and award a contract without discussions. Therefore, Offerors are instructed that submitted proposals should contain their best pricing.

(5) FAR Clause 52.217-8, Option to Extend Services: As part of price evaluation, the Government will evaluate its option to extend services (FAR Clause 52.217-8 - Option to Extend Services) by adding one half of the Offeror’s final option period prices to the Offeror’s total price. The Government may determine that an offer is unacceptable if the option prices are unrealistic. Evaluation of options shall not obligate the Government to exercise the option.

(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(End of provision)

52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS--COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (NOV 2021)

The Offeror shall complete only paragraph (b) of this provision if the Offeror has completed the annual representations and certification electronically in the System for Award Management (SAM) accessed through https://www.sam.gov. If the Offeror has not completed the annual representations and certifications electronically, the Offeror shall complete only paragraphs (c) through (v) of this provision.

(a) Definitions. As used in this provision --

“Covered telecommunications equipment or services” has the meaning provided in the clause 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment.

“Economically disadvantaged women-owned small business (EDWOSB) Concern” means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of which are controlled by, one or more women who are citizens of the United States and who are economically disadvantaged in accordance with 13 CFR part 127. It automatically qualifies as a women-owned small business eligible under the WOSB Program.

"Forced or indentured child labor" means all work or service-

(1) Exacted from any person under the age of 18 under the menace of any penalty for its nonperformance and for which the worker does not offer himself voluntarily; or

(2) Performed by any person under the age of 18 pursuant to a contract the enforcement of which can be accomplished by process or penalties.

“Highest-level owner” means the entity that owns or controls an immediate owner of the offeror, or that owns or controls one or more entities that control an immediate owner of the offeror. No entity owns or exercises control of the highest level owner.

“Immediate owner” means an entity, other than the offeror, that has direct control of the offeror. Indicators of control include, but are not limited to, one or more of the following: Ownership or interlocking management, identity of interests among family members, shared facilities and equipment, and the common use of employees.

“Inverted domestic corporation” means a foreign incorporated entity that meets the definition of an inverted domestic corporation under 6 U.S.C. 395(b), applied in accordance with the rules and definitions of 6 U.S.C. 395(c).

“Manufactured end product” means any end product in product and service codes (PSCs) 1000-9999, except--

(1) PSC 5510, Lumber and Related Basic Wood Materials;

(2) Product or Service Group (PSG) 87, Agricultural Supplies;

(3) PSG 88, Live Animals;

(4) PSG 89, Subsistence;

(5) PSC 9410, Crude Grades of Plant Materials;

(6) PSC 9430, Miscellaneous Crude Animal Products, Inedible;

(7) PSC 9440, Miscellaneous Crude Agricultural and Forestry Products;

(8) PSC 9610, Ores;

(9) PSC 9620, Minerals, Natural and Synthetic; and

(10) PSC 9630, Additive Metal Materials.

“Place of manufacture” means the place where an end product is assembled out of components, or otherwise made or processed from raw materials into the finished product that is to be provided to the Government. If a product is disassembled and reassembled, the place of reassembly is not the place of manufacture.

“Predecessor” means an entity that is replaced by a successor and includes any predecessors of the predecessor.

“Reasonable inquiry” has the meaning provided in the clause 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment.

“Restricted business operations” means business operations in Sudan that include power production activities, mineral extraction activities, oil-related activities, or the production of military equipment, as those terms are defined in the Sudan Accountability and Divestment Act of 2007 (Pub. L. 110-174). Restricted business operations do not include business operations that the person (as that term is defined in Section 2 of the Sudan Accountability and Divestment Act of 2007) conducting the business can demonstrate--

(1) Are conducted under contract directly and exclusively with the regional government of southern Sudan;

(2) Are conducted pursuant to specific authorization from the Office of Foreign Assets Control in the Department of the Treasury, or are expressly exempted under Federal law from the requirement to be conducted under such authorization;

(3) Consist of providing goods or services to marginalized populations of Sudan;

(4) Consist of providing goods or services to an internationally recognized peacekeeping force or humanitarian organization;

(5) Consist of providing goods or services that are used only to promote health or education; or

(6) Have been voluntarily suspended.

“Sensitive technology”--

(1) Means hardware, software, telecommunications equipment, or any other technology that is to be used specifically--

(i) To restrict the free flow of unbiased information in Iran; or

(ii) To disrupt, monitor, or otherwise restrict speech of the people of Iran; and

(2) Does not include information or informational materials the export of which the President does not have the authority to regulate or prohibit pursuant to section 203(b)(3) of the International Emergency Economic Powers Act (50 U.S.C. 1702(b)(3)).

“Service-disabled veteran-owned small business concern”--

(1) Means a small business concern--

(i) Not less than 51 percent of which is owned by one or more service-disabled veterans or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more service-disabled veterans; and

(ii) The management and daily business operations of which are controlled by one or more service-disabled veterans or, in the case of a service-disabled veteran with permanent and severe disability, the spouse or permanent caregiver of such veteran.

(2) Service-disabled veteran means a veteran, as defined in 38 U.S.C. 101(2), with a disability that is service-connected, as defined in 38 U.S.C. 101(16).

"Small business concern"--

(1) Means a concern, including its affiliates, that is independently owned and operated, not dominant in the field of operation in which it is bidding on Government contracts, and qualified as a small business under the criteria in 13 CFR part 121 and size standards in this solicitation.

(2) Affiliates, as used in this definition, means business concerns, one of whom directly or indirectly controls or has the power to control the others, or a third party or parties control or have the power to control the others. In determining whether affiliation exists, consideration is given to all appropriate factors including common ownership, common management, and contractual relationships. SBA determines affiliation based on the factors set forth at 13 CFR 121.103.

“Small disadvantaged business concern”, consistent with 13 CFR 124.1002, means a small business concern under the size standard applicable to the acquisition, that--

(1) Is at least 51 percent unconditionally and directly owned (as defined at 13 CFR 124.105) by--

(i) One or more socially disadvantaged (as defined at 13 CFR 124.103) and economically disadvantaged (as defined at 13 CFR 124.104) individuals who are citizens of the United States; and

(ii) Each individual claiming economic disadvantage has a net worth not exceeding $750,000 after taking into account the applicable exclusions set forth at 13 CFR 124.104(c)(2); and

(2) The management and daily business operations of which are controlled (as defined at 13 CFR 124.106) by individuals, who meet the criteria in paragraphs (1)(i) and (ii) of this definition.

“Subsidiary” means an entity in which more than 50 percent of the entity is owned--

(1) Directly by a parent corporation; or

(2) Through another subsidiary of a parent corporation.

“Successor” means an entity that has replaced a predecessor by acquiring the assets and carrying out the affairs of the predecessor under a new name (often through acquisition or merger). The term “successor” does not include new offices/divisions of the same company or a company that only changes its name.

The extent of the responsibility of the successor for the liabilities of the predecessor may vary, depending on State law and specific circumstances.

“Veteran-owned small business concern” means a small business concern--

(1) Not less than 51 percent of which is owned by one or more veterans (as defined at 38 U.S.C. 101(2)) or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more veterans; and

(2) The management and daily business operations of which are controlled by one or more veterans.

"Women-owned business concern" means a concern which is at least 51 percent owned by one or more women; or in the case of any publicly owned business, at least 51 percent of the stock of which is owned by one or more women; and whose management and daily business operations are controlled by one or more women.

“Women-owned small business concern” means a small business concern--

(1) That is at least 51 percent owned by one or more women or, in the case of any publicly owned business, at least 51 percent of its stock is owned by one or more women; or

(2) Whose management and daily business operations are controlled by one or more women.

“Women-owned small business (WOSB) concern eligible under the WOSB Program (in accordance with 13 CFR part 127)”, means a small business concern that is at least 51 percent…