W564KV-19-R-0024_0005_Conformed.pdf

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Kosovo Guards Federal contract opportunity
Solicitation number
W564KV-19-R-0024
Issued by
Department of the Army Materiel Command Army Contracting Command

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W564KV-19-R-0024 0005 Conformed

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W564KV-19-R-0024_0005_SF30.pdf PDF
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W564KV-19-R-0024_0003_Conformed.pdf PDF
W564KV-19-R-0024_0003_Amendment.pdf PDF
W564KV-19-R-0024_0002_Amendment.pdf PDF
Questions_and_Answers.docx DOCX document
W564KV-19-R-0024_0002_Conformed.pdf PDF
W564KV-19-R-0024_0001_Amendment.pdf PDF
Attachment__3_-_Kosovo_Site_Visit.docx DOCX document
Attachment__2_-_Government_Furnished_Property_Listing.xls XLS spreadsheet
Attachment__3_-_Kosovo_Site_Visit.docx DOCX document
W564KV-19-R-0024.pdf PDF
Attachment__1_-_Past_Performance_Reference_Form.docx DOCX document
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SEE ADDENDUM

(No Collect Calls)

W564KV19R0024 06-Sep-2019

b. TELEPHONE NUMBER

+49 (0)6111435426863

8. OFFER DUE DATE/LOCAL TIME

11:59 PM 23 Oct 2019

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W564KV9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

JESSICA MAYEAUX

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

TCC-KAISERSLAUTERN

KLEBER KASERNE MANNHEIMER STRASSE 238

BLDG 3233

67657 KAISERSLAUTERN

GERMANY

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE W904LK 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

TASK FORCE FALCON

W3VA CO B FSB

TASK FORCE FALCON AWCF SSF

1000 CAMP BONDSTEEL

KOSOVO

TEL: FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$20,500,000

NAICS:

561612

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF94

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W564KV19R0024

Section SF 1449 - CONTINUATION SHEET

ADDENDUM TO FAR 52.212-1

INSTRUCTIONS TO OFFERORS – COMMERCIAL ITEMS (OCT 2018)

Paragraph (b) is supplemented as follows:

(b) Submission of Offers. The following instruction to offerors is to ensure sufficient information necessary for the Government to fully understand and evaluate the proposals submitted. The Government intends to award a Firm Fixed-Price contract for this requirement.

1. DELIVERY OF PROPOSALS.

PROPOSAL SUBMISSIONS. Offers are due as stated in block 8 of the “OFFER DUE DATE” block on page 1 of this document by the Local Time (Local Time means Central European Summer Time). Proposals received after the required time on the due date will be handled in accordance with 52.212-1(f). Submission of proposals shall be sent via email to Ms. Jessica Mayeaux, Contract Specialist, jessica.g.mayeaux.civ@mail.mil AND Mr. Benjamin Kamp, Contracting Officer, benjamin.m.kamp.civ@mail.mil. The subject of the email shall be: “W564KV-19-R-0024 – Proposal.”

a. A representative of the firm authorized to commit the firm to contractual obligations must sign the offeror’s proposal. Blocks 12 (if applicable), 17a, 30a, 30b, and 30c on page 1 of the SF 1449 must be signed by such a representative. In doing so, the contractor agrees to the contract terms and conditions as written in the Solicitation, with attachments.

b. All proposals shall be valid for at least 180 days from the solicitation due date.

c. The Government will evaluate the proposal using only the information provided with the proposal. Failure of an offeror to submit information sufficient to evaluate the offer, or that does not follow the guidelines as stipulated herein, may result in a rating of unacceptable.

d. Contractors shall insert proposed unit (“UNIT PRICE”) and extended prices (“AMOUNT”) in the SF 1449 Pricing Schedule for all CLINs. All pricing shall be submitted in US Dollars only. Offers submitted in a currency other than US Dollars may not be evaluated.

2. QUESTIONS PERTAINING TO THE REQUEST FOR PROPOSAL (RFP) / SOLICITATION.

All questions shall be submitted to the Contracting Officer AND the Contract Specialist no later than 27 September 2019, 1700 Local Time (CEST). The subject of the email shall be: “W564KV-19-R-0024 - Questions.” Questions shall annotate a reference to the specific solicitation element to which they pertain. The Government is not required to provide responses to all questions submitted by Offerors, but will consider them and incorporate changes into the solicitation, as deemed necessary in the business judgement of the Contracting Officer. Questions received after the cut-off date may not receive a response.

3. DETAILED PROPOSAL INSTRUCTIONS.

a. All proposals, questions, and correspondence, SHALL BE submitted in the ENGLISH language. Offers submitted in a language other than English will not be evaluated.

b. The use of hyperlinks in proposals is prohibited.

c. Offeror’s proposal information shall be confined to the appropriate volume to facilitate independent evaluation.

d. Proposals that do not follow these guidelines or that do not include the requested minimum information may be eliminated from further consideration for award.

4. PAGE LIMITATIONS

If the page limits are exceeded, the pages in excess of the limit will be removed and not evaluated. Title pages, table of contents, letters of intent and resumes are excluded from the page limitations. The following page limitations shall be strictly adhered to:

Volume Volume Title Format Page

Limitation

I Signed SF1449 PDF document No page limitation

II Technical Electronic MS Word document 25 pages

III Price PDF document No page limitation

IV

Past Performance

Electronic MS Excel, Word or PDF No page limitation

a. Electronic proposals provided via e-mail shall be submitted in Microsoft Word, Excel format, Adobe Acrobat (.pdf), or as indicated elsewhere. WINZIP (.zip) files cannot be accepted as they are routinely blocked by the domain firewall. Proposals that are sent in multiple e-mails shall be numbered to include the total sent, for example “2 of 6.”

b. All Contractor proposals with company identifying information (name and logo) shall be limited to the cover of the submitted proposal of each volume. This includes technical submittals and schedules provided with the proposal. Failure to do so may render your proposal unacceptable and therefore may not be evaluated.

c. It is the Government's intention to award without discussions. Offerors are encouraged to present their best technical proposal and prices in their initial proposal submission. However, should discussions become necessary, the Government reserves the right to conduct them.

d. If an offeror believes the requirements in these instructions contain an error, an ambiguity, omission, or are otherwise deemed unsound, the offeror shall immediately notify Ms. Jessica Mayeaux AND Mr. Benjamin Kamp by email with supporting rationale. The offeror is reminded that the Government reserves the right to award this effort based on the initial proposal, as received, without discussion.

5. PROPOSAL FORMAT AND CONTENT:

a. The submission shall be clearly indexed, logically assembled, and clearly identified. Each volume shall be submitted clearly marked with the volume number, solicitation number (W564KV-19-R-0024), and firm’s name, as follows:

"VOLUME_#____OF_RFP_W564KV-19-R-0024_FOR _______ (FIRM's NAME)".

b. Offers, modifications, revisions, or withdrawals of Offers received after the date established in this solicitation for receipt of proposals will be handled in accordance with FAR Provision 52.212-1.

c. Proposal font type shall be limited to Arial, or Times New Roman equal to or larger than 12 point font size.

Graphics, photos, and charts may use color; however, offerors are cautioned to use colors that are legible if printed in black and white. Tables and illustrations may use a reduced font no less than 10 point and may be landscape.

d. Margins shall be at least 1 inch on the top and bottom and 3/4 inch on the side. The Contractor shall number each page in order to eliminate any confusion. In the event an offeror creates an ambiguity in their page numbering, the Government may exercise its own discretion in counting pages.

e. Microsoft Excel files submitted shall be unlocked, formula driven, and numbers shall not be hard coded, where applicable. Spreadsheets shall be in Microsoft Excel 2013 compatible format (.XLSX format).

f. Updates related to this solicitation, to include the solicitation, amendments, notices, and other information will be made available on the Federal Business Opportunities (FBO) website at https://www.fbo.gov/. It is the responsibility of the offerors to access FBO to obtain amendments and the most current information regarding this solicitation. Offerors are deemed to have knowledge of all documents that are posted to FBO.

g. The submission shall be clearly indexed and logically assembled. All proposals shall be Unclassified and proprietary information shall be clearly marked. Failure to comply with all requirements of the proposal submission instructions may eliminate an offer from consideration.

6. PROPOSAL INSTRUCTION

a. Offerors must demonstrate their understanding of the Government's requirements. Interested offerors shall submit their proposals and other information in four (4) separate volumes, in electronic format as follows:

Volume I: Signed Offer

a. Submit the signed and dated Standard Form 1449, and all RFP amendments.

b. Fill-in all the required clauses and submit.

c. Exceptions / Assumptions (if applicable) - The offeror must identify and explain any exceptions or assumptions, regarding their proposal. Offerors are cautioned that the Government will reject the assumption that successful proposal will be incorporated into the subsequent award. It is not the Government's intent to incorporate the offeror's proposal in the resulting award; however, the Government reserves the right to include the offeror's proposal, in part, or in its entirety, if determined by the Contracting Officer to be in the best interest of the Government. Exceptions/Assumptions impacting the contract in negative manner may cause the proposal to be rated as "Unacceptable."

Volume II: Technical Proposal

The offeror shall submit a concise and detailed approach for effective evaluation and for substantiating the validity of stated claims. Clarity and coherence are very important. Responses will be evaluated against the factor defined in Clause 52.212-2, "Evaluation - Commercial Items” and its addendum. A reading of Volume II should leave the Government with a detailed understanding of all aspects of the offeror’s technical proposal.

The offeror’s proposal shall not simply rephrase or restate the Government’s requirements, but shall demonstrate an ability to execute the requirements without introducing unacceptable risk. In order for the Government to determine that an offeror is technically acceptable, the following technical information shall be submitted:

Sub-factor 1: Government Furnished Property (GFP) Management Plan The offeror shall provide a detailed GFP Management Plan for the supplied GFP (listed in the solicitation attachment) that includes all of the following:

A detailed description of all 10 lifecycle outcomes with defined processes in sufficient detail (reference

52.245-1(b)(1) and 52.245-1(f)(1)(i-x)).

Sub-factor 2: Staffing/Management Plan The offeror shall provide a detailed Staffing/Management Plan that includes all of the following:

Program/Contract Manager:

o Provide the resume and letter of intent for the Program/Contract Manager o Provide, in narrative format, a description of how the Program/Contract Manager meets the requirements as provided at PWS 1.10(a).

o Provide documentation illustrating an active secret security clearance in accordance with PWS

1.6.1 Site Manager

o Provide the resume and letter of intent of the Site Manager o Provide, in narrative format, how the Site Manager meets the requirements as provided at PWS

1.10(b) o Provide documentation illustrating an active secret security clearance in accordance with PWS

1.6.1 Provide a comprehensive staffing plan (including management positions) to successfully execute the requirements outlined in Part 5 of the PWS. An offeror’s plan shall include at a minimum: numbers of personnel, their minimum qualifications, and how the personnel will be implemented in accordance with Part 5 of the PWS. The proposal will not merely restate or regurgitate the PWS provisions.

Volume III: Price The offeror shall submit fully burdened firm fixed prices in US Dollars for all CLINs. The offeror shall enter unit prices and total amounts (i.e. quantity multiplied by the unit price to the nearest cent) in the SF 1449.

In addition, the offeror shall submit in writing that it agrees to hold the prices in its offer valid for 180 calendar days from the date specified for receipt of offers.

Volume IV: Past Performance Current and Past Performance information will be used to determine the probability of successfully accomplishing the proposed effort.

1) The Government will evaluate an offeror’s performance which is deemed recent and relevant. The Government will not evaluate and will not give the offeror credit for the past performance of proposed personnel or proposed subcontractors. The Government will use information submitted by the offeror and other sources such as other Federal Government Offices and commercial sources as necessary, to assess performance. Recent and relevant are defined as:

a) Recent – Only contracts that were performed within the last five (5) calendar years will be considered.

b) Relevant – Only contracts for security guard services which include armed guard for access control and perimeter security to include roving patrols

2) Provide at least two (2) but no more than five (5) recent and relevant references for commercial customers, Federal agencies, or other military organizations. These references shall be furnished using the Past Performance Reference Form (Attachment #1). The offeror shall complete and return Part A and Part B of each Form, in its entirety. Using one form for each reference, the offeror shall return at least two (2) Past Performance Reference Forms to the Government as a part of their proposals.

3) In the case of an offeror without a record of relevant past performance or for whom information on past performance is not available or so sparse that no meaningful past performance rating can be reasonably assigned, the offeror may not be evaluated favorably or unfavorably on past performance. Therefore, the offeror shall be determined to have unknown (or “neutral”) past performance. In the context of acceptability/unacceptability, a neutral rating shall be considered “acceptable.”

ADDENDUM TO FAR 52.212-2

EVALUATION – COMMERCIAL ITEMS (OCT 2014)

1. BASIS FOR AWARD

The Government intends to award a contract resulting from this solicitation to the responsible offeror whose offer, conforming to the solicitation, will be the most advantageous to the Government. Award will be made based on the basis of the lowest evaluated price of proposals meeting the acceptability standards for non-price factors. The non-price factors are 1) Technical and 2) Past Performance.

a. Offers that do not conform to the requirements of this RFP may be rejected at any time after evaluations begin without further evaluation, deliberation or discussion. The following factors shall be used to evaluate offers:

(i). Technical Factor The Technical ratings and definitions are as follows:

TECHNICAL ACCEPTABLE/UNACCEPTABLE RATINGS

Rating Definition Acceptable Proposal meets the minimum requirements of the solicitation.

Unacceptable Proposal does not meet the minimum requirements of the solicitation.

(ii). Price Factor Award will be made to the offeror who has the lowest price and is technically acceptable. In order to be eligible for award, an offer must be determined to be acceptable in all non-price factors and sub-factors. The Government intends to award one contract without discussions as a result of the solicitation. Therefore, the offeror's initial proposal shall contain the offeror's best terms and conditions from a price and technical standpoint. The Government reserves the right to conduct discussions if the Contracting officer later determines them to be necessary.

(iii). Past Performance Factor The Past Performance ratings and definitions are as follows:

PAST PERFORMANCE ACCEPTABLE/UNACCEPTABLE RATINGS

Rating Definition

Acceptable Based on the offeror’s recent/relevant performance record, the Government has a reasonable expectation that the offeror will successfully perform the required effort, or the offeror’s performance record is unknown.

Unacceptable Based on the offeror’s recent/relevant performance record, the Government has no expectation that the offeror will be able to successfully perform the required effort.

2. EVALUATION APPROACH

Proposal Compliance:

The Government will compare the Offeror's proposal to the RFP submission criteria in Addendum to 52.212-1 in order to perform a compliance review. The compliance review will include verification that the proposal submission is in compliance with the requirements outlined in 1. Delivery of Proposals, 3.Detailed Proposal Instructions, 4. Page Limits, 5. Proposal Format and Content and 6. Proposal Instructions – Volume I: Signed Offer (a, b & c). Failure to provide proposals in accordance with the instructions specified herein may render the Offeror’s proposal non-compliant and will not be further evaluated for award.

FACTOR 1 – Technical:

The Government will evaluate the completeness of the offer based on the documentation provided. Each requirement must be addressed so that sufficient information about each area is conveyed. The Government will evaluate each offeror's proposed approach to meeting those requirements to determine if the proposal meets the minimum requirements of the solicitation. Each offer will be evaluated in accordance with its content only. If any sub-factor element is rated unacceptable, the technical factor is rated unacceptable.

Sub-factor 1: Government Furnished Property (GFP) Management Plan The offeror will be evaluated to determine if its GFP Management Plan for the supplied GFP (listed in the solicitation attachment) includes all of the following and meets the requirements of the solicitation:

A detailed description of all 10 lifecycle outcomes with defined processes in sufficient detail (reference

52.245-1(b)(1) and 52.245-1(f)(1)(i-x)).

Sub-factor 2: Staffing/Management Plan The offerors will be evaluated to determine if its Staffing/Management Plan includes all of the following and meets the requirements of the solicitation:

Program/Contract Manager:

o The resume and letter of intent for the Program/Contract Manager o Description, in narrative format, of how the Program/Contract Manager meets the requirements as provided at PWS 1.10(a) o Documentation illustrating an active secret security clearance in accordance with PWS 1.6.1

Site Manager o Provide the resume and letter of intent of the Site Manager o Description, in narrative format, of how the Site Manager meets the requirements as provided at

PWS 1.10(b) o Documentation illustrating an active secret security clearance in accordance with PWS 1.6.1

An offeror’s plan will be evaluated to insure adequate numbers, qualifications of personnel and implementation.

FACTOR 2 – Price:

Price will not be scored or rated. A price analysis will be performed on each proposal that has been previously found to be Technically Acceptable. Each proposal will be evaluated for completeness, reasonableness and balance. Price will be evaluated based on the total evaluated price including all option periods.

i. Completeness: An offeror’s price proposal will be evaluated to ensure fully burdened firm fixed prices in US Dollars in input for all CLINs. The unit prices and total amounts (i.e. quantity multiplied by the unit price to the nearest cent) are entered in the SF 1449.

In addition, an offeror’s price proposal will be evaluated to determine if it agreed in writing to hold the prices in its offer valid for 180 calendar days from the date specified for receipt of offers.

ii. Price Reasonableness: The offerors price proposal will be evaluated based on the results of a price analysis, using the proposal analysis techniques and procedures as defined in FAR 15.404-1(b) and DFARS 215.404-1 to ensure a fair and reasonable price.

iii. Balance: The offerors price proposal will be evaluated for balanced pricing. This review will ensure that the price of one or more line items is not significantly over or understated as indicated by the application of price analysis techniques. Offerors’ proposals that are determined to have unbalanced pricing may be rejected if the Contracting Officer determines that the lack of balance poses an unacceptable risk to the Government.

iv. Total Evaluated Price: The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. To account for the option period(s) possible under Clause 52.217-8 (maximum six months), Option to Extend Services, the Government will take the price for all CLINs of the final option period, prorate it to a six-month value, and add it to the sum of all CLINs (base plus all option periods). This amount will be the total evaluated price. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the options.

FACTOR 3- Past Performance:

a. The information presented in the Past Performance Reference Form (Attachment # 1) and information obtained from other sources available to the Government will be the basis for evaluation of this factor. The

Government will consider the offeror’s previous and current record of contractual performance. The Government assessment will focus on contracts that meet the following conditions:

1) Recent – Only contracts that were performed within the last five (5) calendar years will be considered.

2) Relevant – Only contracts for security guard services which include armed guard for access control, perimeter security to include roving patrols

b. The Past Performance evaluation will be based only on an “Acceptable” / “Unacceptable” basis, and no ranking shall be assigned. The following definitions will be used in evaluating the degree the offeror will satisfactorily provide the required services based on past and current performance records:

1) Acceptable: Based on the offeror’s performance record, the Government has a reasonable expectation that the offeror will successfully perform the required effort, or the offeror’s performance record is unknown.

2) Unacceptable: Based on the offeror’s performance record, the Government does not have a reasonable expectation that the offeror will be able to successfully perform the required effort.

c. Based on information received from the offeror, the past performance reference forms, CPARS reports, and any past performance information obtained from sources other than those identified by the Offeror, a determination will be made as to whether the offeror is given an Acceptable or Unacceptable rating as defined above.

d. In the case of an offeror without a record of relevant past performance or for whom information on past performance is not available or so sparse that no meaningful past performance rating can be reasonably assigned, the offeror may not be evaluated favorably or unfavorably on past performance. Therefore, the offeror shall be determined to have unknown (or “neutral”) past performance. In the context of acceptability/unacceptability, a neutral rating shall be considered “acceptable.”

e. Offerors are hereby notified that in conducting the past performance evaluation, the Government may use data provided in the offeror's proposal and data obtained from other sources. Since the Government may not necessarily interview all of the sources provided by the offerors, it is incumbent upon the offerors to explain the relevance of the data provided. Offerors are reminded that while the Government may elect to consider data obtained from other sources, the burden of proving an “acceptable” past performance rests with the offerors.

f. The Government will evaluate only the offeror's recent and relevant past performance. The Government will not evaluate and will not give the offeror credit for the past performance of proposed personnel or proposed subcontractors.

PWS

PERFORMANCE WORK STATEMENT (PWS)

Contract Security Guard Services Camp Bondsteel, Kosovo 23 August 2019

Part 1 General Information

1. General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction: This is a non-personal service(s) contract to provide Contract Security Guard Services at Camp Bondsteel, Kosovo.

1.2 Background: Camp Bondsteel is a contingency camp of the U.S. Army in Kosovo; located between the towns of Ferizaj and Gjilane. Area Support Team (ASG) Balkans is a subordinate activity of 21ST Theater Sustainment Command (TSC), U.S. Army Europe (USAREUR) and has the responsibility to provide management of installation access to Camp Bondsteel, Kosovo. Contract Security Service at Camp Bondsteel, Kosovo has been an on-going requirement for the past ten years.

1.3 Scope: The Contractor shall provide non-personal service(s). The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform services as described in the PWS and associated contract documents, except for those items specified in Part 3 Government Property and Services. The Contractor shall perform to the standards and acceptable quality levels identified in this PWS and associated contract documents.

1.4 Objectives: The contractor shall provide armed and unarmed security guard services at Camp Bondsteel, Kosovo to include: installation access control, surveillance, monitoring, and overall safeguarding of the installation and its tenant units and activities.

1.5 General Information

1.5.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within ten (10) days after date of contract award (Deliverable # A.001).

The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within ten (10) days. If the Government has provided comments, the Contractor shall then have three (3) days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the Contracting Officer no later than thirty (30) days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

a. A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team.

b. How will the Contractor monitor work to ensure that performance complies with all deliverables (etc.

timelines, deadlines, and goals)?

c. How will the Contractor monitor work to ensure that performance complies with all specifications and requirements of the contract, including clauses?

d. How will the Contractor monitor and ensure staff qualifications remain current and valid including DOCPER processes/approvals throughout contract performance?

e. How will the Contractor ensure all keys issued will remain controlled items (Paragraph 1.8 Key Control)?

f. How will the Contractor inventory and track maintenance of all Government Provided Equipment /

Materials?

g. How will the Contractor identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future?

h. How will the Contractor file and save all Quality Control related documents for the life of the contract plus

5 years?

1.5.1.1 An Analysis of Quality Control and Timeliness of Submittals (i.e. deliverables) shall be provided to the COR within thirty 30 days upon completion of each option period or Task Order (Deliverable # A.002).

1.5.1.2 The Contractor shall inform the COR of issues or potential issues that might affect the performance within twenty-four (24) clock hours of identifying those issues. Verbal reports shall be followed up by written reports within two (2) days (Deliverable # A.003).

1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS.

If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work shall be performed on U.S. holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. For delivery submittal, when a U.S holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in January Presidents Day 3rd Monday in February Memorial Day last Monday in May Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.5.3.2 Host Nation Holidays: Work shall be performed on local Host Nation holidays unless otherwise directed by the Contracting Officer.

New Year’s Day January 1st and 2nd Christmas (Orthodox) January 7th Kosovo Independence Day February 17th Easter (Catholic) Year dependent Easter (Orthodox) Year dependent Constitution Day April 9th International Work Day May 1st Europe Day May 9th Eid-al-Fitr Year dependent Eid-al-Adha Year Dependent Christmas (Catholic) December 25th

1.5.4 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.5.4.1 Government Facility Office Hours: The Government facility office hours are 0800 to 1700 Monday through Saturday except U.S. Holidays identified in paragraph 1.6.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.5.4.2 Government Facility Operating Hours: The Government facility operating hours occur between the hours of 00:00 to 23:59 Monday through Sunday. The Government facility is open for operations during the recognized U.S.

Holidays identified in paragraph 1.6.3.1 above. The Government facility may close due to local or national emergencies, administrative closings, or similar Government directed facility closings and will be communicated by the Contracting Officer to the Contractor.

1.5.4.3 Contractor Support Hours: The Contractor shall provide support between the hours of 00:00 to 23:59 Monday through Sunday whether the facility is open or closed during local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS whether the Government facility is opened or closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.5.4.3.1 Contractor Work Plan: The Contractor shall prepare and maintain a Work Plan. The plan, as a minimum, shall identify regularly scheduled work (to include location, work to be completed, timeline, etc.), and, how the Contractor intends to address and meet increased operations tempo (e.g. Contractor’s need for overtime or extended work hours). If the need for overtime is anticipated, the Contractor must receive approval from the Contracting Officer at a minimum seven (7) calendar days prior to execution. The Contractor’s proposed Work Plan shall be submitted to the Contracting Officer via the COR for review within ten (10) days after date of contract award (Deliverable # A.004). The Government will review and either accept or return their comments to the Contractor within ten (10) days. The Contractor shall then have three (3) days to submit a Final Work Plan. Any proposed change to the accepted Final Work Plan is required to be resubmitted via the COR for review and acceptance by the Contracting Officer at a minimum thirty (30) days prior to implementation. The timeline noted above shall apply for review and acceptance for proposed changes.

1.5.5 Training Holidays: Reserved.

1.5.6 Place of Performance: The work to be performed under this contract will be performed through-out the U.S.

Army Installation, Camp Bondsteel, located near Ferizaj, Kosovo.

1.6 Security Requirements: The following information is provided on security related matters.

1.6.1 Security Program: Select contractor personnel performing work under this contract must have a Secret Security Clearance at time of the proposal submission, and must maintain the level of security required for the life of the contract (Refer to PWS Section 1.10(a) and 1.10(b)). The security requirements are IAW with the Department Of Defense Contract Security Classification Specification (DD Form 254), which is currently accessible at the following link: http://www.dtic.mil/whs/directives/forms/eforms/dd0254.pdf

1.6.2 Personnel Security Clearance Requirements: Contractor personnel performing work under this contract as the Program/Contract Manager and Site Manager must have an active personnel security clearance at the Secret level in the Joint Personnel Adjudication System (JPAS) at time of the proposal submission, and must maintain the level of security required for the life of the contract. The security requirements are IAW the Department of Defense Contract Security Classification Specification DD Form 254. The Contractor shall ensure that Contractor employees and subcontractor employees performing services under this contract comply with Federal Acquisition Regulation (FAR) 52.204-2 Security Requirements when the employee has access to information classified “Confidential,” “Secret,” or “Top Secret.” The Contractor shall ensure the employee complies with the Department of Defense Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M), and any revisions to DoD 5220.22-M, notice of which has been furnished to the Contractor.

1.6.3 Installation Access: Access to U.S. installations and controlled areas is limited to personnel who meet security criteria and are authorized by Host Nation law to work in that country. Failure to submit required information/data and obtain required documentation or clearances in accordance with Army in Europe (AE) Regulation 190-16 (AE Reg 190-16) Installation Access Control or (AE) Regulation 604-1 for, will be grounds for denying access to U.S.

installations and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements. Should anything in this paragraph conflict with AE Reg 190-16 or (AE) Regulation 604-1, the regulation takes precedent.

The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access.

AE Reg 190-16 can be found on the following website: https:///media.defense.gov/AER190-16.

1.6.3.1 In addition to AE REG 190-16 access to Camp Bondsteel is in accordance with Kosovo Force (KFOR) SOP 1047 and the Camp Bondsteel Access Control SOP. In addition, the Contractor shall provide the Contracting Officer, via the COR, an Initial Installation Pass Log within three (3) days after contract award (Deliverable # A.005). The log must at a minimum contain the following information: Last Name, First Name, Middle Name, Passport Number, City of Birth, and Date of Birth. The log shall be updated as employees are added or removed. The Updated Installation Pass Log shall be current and available at any time upon request by the Government and submitted to the COR within five (5) days after any changes to the log (Deliverable # A.006).

1.6.3.2 The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within two (2) days (Deliverable # A.007).

1.6.3.3 Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the issuing office within ten (10) days (Deliverable # A.008).

1.6.3.4 Common Access Cards (CAC): The Contractor shall provide the following information: Last, First Middle Name, Cadency Name, Personal identifier (e.g. Social Security Number, Federal Identification Number, or Tax Identification Number), date of birth, primary email address (this email address will be used to contact the individual) to the COR within thirty (30) calendar days after award (unless circumstances require otherwise and as directed by the Contracting Officer) (Deliverable # A.009). The Contractor shall ensure safeguarding of Personally Identifiable Information (PII) and comply with requirements under 1.22.5.

1.6.3.4.1 The Contractor shall provide a CAC log within the first 30 calendar days after contract award and within five (5) days after changes have been made (Deliverable # A.010) (unless circumstances require otherwise and as directed by the Contracting Officer). The COR will provide format and content for the log during the post award meeting. Note - CACs are Government property and must be accounted for.

1.6.4 Background Checks: Army in Europe (AE) Regulation 604-1 provides guidance pertaining to background checks for U.S. and Host Nation Contractors.

1.6.4.1 U.S. Citizen: Contractors that work with or teach youth under the age of 18 years are subject to local and stateside background checks. The U.S. Government will determine the extent of background checks required. The Contractor employee may begin performance of the contract after receiving a favorable local background check. The Contractor agrees to replace the employee should results of the stateside background check, if required, be unfavorable as determined by the U.S. Government. The Contractor shall also replace employees whose background check, during their tenure of employment, renders them with an unfavorable local or stateside background check, as determined by the U.S. Government. The Contractor shall forward a copy to the Contracting Officer and COR of each favorable background check within five (5) day of receipt by the Contractor, identifying such with the appropriate contract number (Deliverable # A.011). The Contractor shall forward a copy to the Contracting Officer and COR of each unfavorable background check within one (1) day of receipt by the Contractor, identifying such with the appropriate contract number (Deliverable #A.012). When the Government awards a non-personal services contract directly to an individual, the failure of the individual to provide a favorable background check would be grounds for termination.

1.6.4.2 Local Nationals and Third Country Nationals: Local national and third country national Contractors that work with or teach youths under the age of 18 years are subject to background checks as determined by the U.S.

Government. As a minimum prior to beginning performance, Contractors employing local national and third country nationals shall furnish the Contracting Officer and COR a Raport in e Policisё sё Kosovёs (Report of the Kosovo Police), issued within the previous four months, no later than five (5) days after contract award (Deliverable # A.013). Forwarding correspondence from the Contractors shall identify the associated contract number. The U.S.

Government will determine the favorability of the Raport in e Policisё sё Kosovёs and notify the Contractor. The Contractor shall forward a copy of unfavorable Raport in e Policisё sё Kosovёs to the Contracting Officer and COR within one (1) day of receipt, identifying such with the appropriate contract number. Local nationals and third country nationals agree to the same employee termination provisions as stated for U.S. Citizens (see paragraph

1.7.4.1 above, in particular, same requirements to replace the employee (and within timeframe noted) when results of background check are unfavorable). In addition to the requirements listed above local national contract employees shall be required to undergo and complete KFOR Screening at Camp Bondsteel prior to the start of employment, every six months thereafter, and on an as required basis. The contractor shall escort all local national personnel to the screening office. Local Nationals shall be required to provide two forms of photo identification and a Raport in e Policisё sё Kosovёs at the time of screening. Failure of the individual to receive a favorable KFOR screening would be grounds for termination.

1.6.5 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW the Army Physical Security Program (AR 190-13).

1.6.6 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel. Government issued KFOR access badges shall not be worn outside designated facilities where visible to the general public.

1.7 Key Control: The Contractor shall establish and implement methods in accordance with AR 190-51 and AR 190-11 to ensure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Contractor’s Security Plan (Deliverable # A.014) and the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any incidents of lost or duplicate keys to the Contracting Officer. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from payment due to the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the payment due to the Contractor. The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Quality Control Plan.

1.8 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.8.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.9 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates.

The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the

Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning…

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