PWS_ISO_9001-2015_Final.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

EVALUATION AND CERTIFICATION OF ISO 9001

QUALITY MANAGEMENT SYSTEM

1. Description of Service:

1.1 General

Headquarters, Theater Logistics Support Center-Europe (HQ, TLSC-E) requires non-personal technical services and support to perform DIN EN ISO 9001-2015 evaluation and certification for the HQ, TLSC-E and its six subordinate /supported activities including all satellite activities.

The Contractor shall provide all personnel, labor, tools, material, supervision, transportation and lodging to evaluate and certify HQ TLSC-E, 6966th Truck Transportation Terminal (6966th

TTT), Ammunition Center Europe (ACE), Maintenance Activity Kaiserslautern (MAK), Maintenance Activity Vilseck (MAV), Supply Activity Europe (SAE) and Deployment Processing Center

(DPC).

The Contract includes a base year for a Re-Certification Audit, a 1st Option Year for 1st

Surveillance Audit, and a 2nd Option Year for 2nd Surveillance Audit.

1.2 Specific Tasks to Perform

The Contractor shall:

1.2.1 Provide the Government Representative with a list of names, identification or passport numbers, and all pertinent information and documents for the automated Installation Access Control System (IACS) for Contractor personnel. The Government Representative will arrange for installation access of the Contractor personnel and its vehicles during the performance of the Contract.

1.2.2 Comply with all applicable safety and environmental laws, ordinances, rules and regulations issued by the U.S. Government and those of the Host Nation. These documents will be provided, if needed, to the Auditors during the audits.

1.2.3 Appoint a qualified English-speaking representative to fulfill the function of Contractor Representative (CR). This individual shall interface with the Government Representative and attend meetings with the Contracting Officer (KO) and other Government personnel to resolve quality issues and problems that may arise during the performance of the Contract.

1.2.4 Provide expert and skilled English-speaking personnel with adequate U.S. Army supply and maintenance management and administrative experience to conduct DIN EN ISO 9001-2015 Certification Audits for HQ TLSC-E and its six operational elements at locations listed in the following Service and Delivery Summary (SDS). The table also provides required re-certification dates for each respective activity.

1.2.5 Evaluate the activities in accordance with the DIN EN ISO 9001-2015 Audit procedures.

1.2.6 Conduct the DIN EN ISO 9001-2015 Audit in accordance with (IAW) the International Accreditation Forum (IAF), Inc., IAF Mandatory Document (MD) for Duration of Quality Management System (QMS) and Environmental Management System (EMS) Audits, Issue 2

(IAF MD 5: 2013).

1.2.7 Award certificates to the Government Representative and/or activities upon successful completion of the re- certification/surveillance audits.

1.2.8 Treat all information and data gathered during performance of services as confidential.

1.2.9. Provide signed statement of nondisclosure for contractor employees. Template is listed in Appendix 1.

1.2.10 Provide all oral and written communication in English during the period of performance.

1.2.11 Submit all billing invoices in English.

1.2.12 Establish reports and deliverables as listed in Appendix 2.

1.2.13 iWATCH/iSALUTE Training. (This standard-language text is for contractor employees with an area of performance within an Army-controlled installation, facility, or area.) The contractor and all associated subcontractors will brief all employees on the local iWATCH/iSALUTE program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training will be completed within 15 calendar days after the contract is awarded and within [insert number of calendar days] calendar days after new employees commence contract performance, with the results reported to the COR within 20 calendar days after the contract is awarded.

2. Service and Delivery Summary (SDS)

ACTIVITY FUNCTIONS PERSONNEL* REQUIRED CERTIFICATION DATE

HQ, TLSC-E Command 65 10-Jun-18

6966th TTT Transportation 316 15-Oct-18

ACE Ammo supply 228 17-Jun-18

DPC Deployment processing 20 New

MAK Automotive Maintenance 286 5-May-18

MAV Automotive Maintenance 138 26-Mar-18

SAE Supply 371 21-May-18

Total 1424

* Personnel authorized according to FY18 Table of Distribution and Allowances (TDA)

Certifications must be completed on the above-referenced dates for each corresponding contract year.

3. Government furnished Service, Property and Information:

The Government will:

3.1 Upon contract award, grant the Contractor access to Government facilities to conduct evaluations.

3.2 Access will only be authorized for Contractors who have the proper automated IACS documents, and any Contractor vehicles with proper documentation provided in advance to the Government Representative.

3.3 During the audits, Auditor(s) will be accompanied by the Government Representative and/or TLSC-E Quality Management personnel.

4. General Information

4.1 Location of Performance: The activities to be evaluated and re-certified/surveilled are located at the following addresses:

ACTIVITY LOCATION ADDRESS

HQ, THEATER

LOGISTICS SUPPORT

CENTER-EUROPE (HQ,

TLSC-E)

HQ, TLSC-E, Daenner Kaserne Daenner Kaserne, Bldg: 3101 Mannheimer Str. 203, 67657 Kaiserslautern

6966th

TRANSPORTATION

6966th TTT, Kleber Kaserne Kleber Kaserne, Bldg: 3201/3257 Mannheimer Str. 210 67657 Kaiserslautern

TRUCK TERMINAL

(6966th TTT) Rhine Ordnance Barracks (ROB)

Rhine Ordnance Barracks (ROB), Bldg: Am Opelkreisel 67663 Kaiserslautern

Mc Cully Barracks Mc Cully Barracks Bldg: 2695 Ober-Olmer Str., 55263 Mainz- Wackernheim

AMMUNITION CENTER

EUROPE (ACE)

ACE, TSA, Miesau Army Depot (MAD) Miesau Army Depot (MAD), Bldg: Bahnhofstr. 78, 66892 Bruchmuehlbach-Miesau

Ammunition Supply Point (ASP) 9, Miesau Army Depot (MAD)

Ammunition Supply Point (ASP) 9, Miesau Army Depot (MAD), Bldg: Bahnhofstr. 78 66892 Bruchmuehlbach-Miesau

Ammunition Supply Point (ASP) 1 Grafenwoehr (GTA)

Ammunition Supply Point (ASP) 1, Bldg: Grafenwoehr Training Area (GTA), 92655 Grafenwoehr

Ammunition Supply Point (ASP) 2 Hohenfels (HTA)

Ammunition Supply Point (ASP) 2, Bldg: Hohenfels Training Area (HTA), 92366 Hohenfels

Ammunition Supply Point (ASP) 7 Vicenza (Italy)

Ammunition Supply Point (ASP) 7, Bldg: Tormeno, Via Fontega 36100 Vicenza, Italy

MAINTENANCE

ACTIVITY

KAISERSLAUTERN

(MAK)

MAK, Kaiserslautern Army Depot (KAD) Kaiserslautern Army Depot (KAD) Bldg: 2233 Mannheimer Str.

209, 67657 Kaiserslautern

Daenner Kaserne Daenner Kaserne, Bldg: 2233, Mannheimer Str. 203, 67657 Kaiserslautern

MAK-E3S Miesau Miesau Army Depot (MAD), Bldg: Bahnhofstr. 78, 66892 Bruchmuehlbach-Miesau

Satellite Wackernheim Mc Cully Barracks Bldg: 2695 Ober-Olmer Str., 55263 Mainz- Wackernheim

MAINTENANCE

ACTIVITY VILSECK

(MAV)

MAV, Rose Barracks Rose Barracks, Suedlager, Bldg: 308, 92249 Vilseck

Satellite Stuttgart Panzer Barracks, Bldg: 2935 Panzerstr., 71032 Boeblingen

SUPPLY ACTIVITY

EUROPE (SAE)

SAE, Kaiserslautern Army Depot (KAD) Kaiserslautern Army Depot (KAD) Bldg: 2293 Mannheimer Str.

209, 67657 Kaiserslautern

Mc Cully Barracks Mc Cully Barracks Bldg: 2695 Ober-Olmer Str., 55263 Mainz- Wackernheim

Deployment Processing Center

(DPC)

DPC, Rhine Ordnance Barracks (ROB)

Rhine Ordnance Barracks (ROB), Bldg: Am Opelkreisel 67663 Kaiserslautern

4.2 Definitions:

a. Contracting Officer (KO): The KO is responsible for executing, administering and providing direction on the contract.

b. Government Representative: The KO appoints the Government Representative to perform Government quality assurance and conduct daily oversight of Contractor performance under the Contract. The Government Representative is assigned to perform quality assurance surveillance of services performed, and to record and document the contract discrepancies or findings.

c. Contractor Representative (CR): An English-speaking CR assigned by the Contractor who shall have full authority to act for the Contractor on all contract matters that relate to the daily operations of the Contract. The CR shall be a single point of contact for all functional, technical, and contract related services.

d. Customer Complaints: Complaints made by Customers which, if validated, may be used by the Government for the purpose of assessing the Contractor’s quality control procedures.

4.3 Publications:

Publications that apply to this work statement are listed below. The Contractor shall follow those publications to the extent (referenced in a paragraph, section, chapter or volume) identified in the work statement. The Contractor shall be guided by those publications to the extent necessary to accomplish requirements in the work statement.

ISO 9001-2015, Quality Management Systems-Requirements

ISO 19011:2011, Guidelines for Quality and/or Environmental Management Systems Auditing

ISO 9000:2015, Quality Management Systems-Fundamentals and Vocabulary

4.4 Point of Contact:

Government Representative:

Mr. Thomas Gruhn, Commercial: 0631-414-3301, DSN: 483-3301 at HQ, TLSC-E

4.5 Enterprise-Wide Contractor Manpower Reporting Application (eCMRA): The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Smith Barracks wifi via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2018. Contractors may direct questions to the help desk at help desk at: http://www.ecmra.mill.

If contract period of performance ends prior to September 30, the contractor has 30 calendar days from end date of the contract to complete the eCMRA requirement.

4.6 Appendices:

APPENDIX 1: Statement of nondisclosure APPENDIX 2: Reports and Deliverables