Attachment_0001_-_PWS_12_Oct_2016.pdf

U.S. Army

Mission Command Training Support

Performance Work Statement

Joint Multinational Simulation Center

Grafenwöhr, Germany

12 October 2016

Table of Contents

Part 1: General Information…………………………………………………………… 3

Part 2: Definitions & Acronyms……………………………………………...……….21

Part 3: Government Furnished Property, Equipment, & Services……....……..30

Part 4: Contractor Furnished Items & Services………………................………..32

Part 5: Specific Tasks……………………………………….....……………………….33

Part 6: Applicable Publications………………………......…………………...…..….46

Part 7: Attachment/Technical Exhibit Listing………..…………………….……….50

Part 1

General Information

1. Introduction. This is a non-personal services contract to provide simulation support services in order to provide simulated training environments. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Background. These services support the Joint Multinational Simulation Center (JMSC), the Seventh Army Training Command (7ATC) headquartered in Grafenwӧhr, Germany, and the Joint Multinational Readiness Center (JMRC) at Hohenfels, Germany. These services provide support to the Headquarters, U.S. Army Europe (USAREUR), U.S. Army Africa (USARAF), and support to other U.S units and partner nations when tasked, in particular in conjunction with Theater Security Cooperation (TSC), deployed units, and training at other locations in the U.S. European Command (USEUCOM) and potentially U.S. Africa Command (USAFRICOM) or U.S. Central Command (USCENTCOM) Areas of Operations.

1.1.1 The Commanding General (CG), 7ATC, is USAREUR’s executive agent for training. JMSC is USAREUR’s executive agent and proponent for Mission Command Training Support Program in USAREUR and, as such, is the Government agency that oversees the execution of this contract.

1.1.2 JMSC manages constructive simulation and gaming training resources to provide adaptive and responsive Service and Joint/Interagency/Multinational constructive training venues through echelons above Corps (EAC). JMSC trains Soldiers, units, staffs and leaders in Mission Command systems to prepare them for operations in a joint or combined force headquarters supporting theater and Combatant Commanders as well as North Atlantic Treaty Organization (NATO) Commanders. JMSC supports Combatant Commanders’ engagement strategy.

1.1.3 JMRC, located in Hohenfels, Germany, is one of three maneuver U.S. Army Combat Training Centers (CTC) that provide realistic training to Battalions, Brigades, and Mission Rehearsal Exercises (MRE) for deploying units. JMRC also supports the Leader Training Program (LTP), locally referred to as Joint Combined Academic Program (JCAP), which is a part of a Brigade rotation at JMRC. Gaming will also be used to support JMRC rotations.

1.1.4 Primary simulation federations used at JMSC are the Joint Live Virtual Constructive (JLVC) and/or Joint Land Component Constructive Training Capability- Entity Resolution Federation (JLCCTC-ERF).

1.1.5. Services provided under this PWS support Mission Training Complex (MTC) and the Combat Training Center (CTC) in Germany and Italy, deployed units, and training at other locations in the USEUCOM and potentially USAFRICOM or USCENTCOM Areas of Operations.

1.1.6. Constructive and Gaming support is provided under Title 10 Army training, Joint Training Plan (JTP), and Theater Security Cooperation (TSC) engagement plan and includes Mission Rehearsals, Overseas Contingency Operations (OCO) Troop Contributing Nations (TCN), NATO and Partnership for Peace (PfP), and other multinational training.

1.1.7 Recent events have shifted the focus of many exercises to support operational deployments within Europe. These shifts in location are important for situational awareness and planning but should not impact workload.

1.2 Responsibilities. The Contractor shall assume total responsibility for all requirements stated herein on the commencement date of the performance period. The Contractor shall perform as specified in this contract and under the direction of the Contracting Officer (KO).

1.2.1 Work Responsibility. The Contractor shall perform all work and assume responsibility for planning, programming, administering, managing, and executing all functions necessary to provide the services specified in this PWS. The Contractor shall conduct work in accordance with this PWS and all applicable United States (U.S.), German, Italian, and other host nation local laws, regulations, standards, provisions, and directives to include applicable publications in Part 6. The Contractor shall ensure that all work meets the level of service, performance standards, or tolerances specified in the PWS or in applicable referenced documents. The Contractor shall provide a stable workforce during the contract period. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS. During exercises/events, it may be necessary for Contractors to provide support for up to 24 hours a day. The Government will not reimburse the Contractor separately for overtime. Estimated workload data is included in Technical Exhibit 3 – Estimated Workload Data.

1.2.2 Administrative Responsibility. The Contractor shall perform all related administrative actions required to provide services or perform work such as quality control (QC), financial control, meetings, and correspondence. The Contractor shall also maintain accurate and complete records, files, and libraries of documents to include all U.S. German, Italian, and other host nation local regulations, standards, provisions, codes, laws, technical manuals, and manufacturers’ instructions and recommendations that are necessary and related to the functions being performed. The Contractor shall compile historical data, prepare required reports, and submit information as specified by the Deliverable List presented in this PWS Part 7 T.E #2.

Per Defense Federal Acquisition Regulation Supplement (DFARS) 252.224-7048, the contractor is responsible to comply with all applicable laws and regulations regarding export-controlled items.

1.3 Objectives. The services described in this PWS support the Army Mission Command Training Strategy (MCTS). The Contracting Officer can expand this contract through modification to cover future/projected areas of need related to battle simulation training and constructive/ gaming exercises and events and to address short notice support requirements. This expansion may include different locations, additional positions or job descriptions, new software/programs, different customers, or other emerging requirements which support 7ATC’s assigned missions.

1.4 Functional Areas. The services required under this PWS include simulation and models training, subject matter expertise, over-the-shoulder training, production of exercise/event materials to include after action reviews (AAR) and lessons learned, providing exercise/event analysis in support of simulation enhanced training/tactical gaming and other USAREUR-directed training, and operating simulation clients during testing and exercises. These services require an understanding of current and emerging US and NATO operational doctrine. The Contractor shall provide these services at areas of operation listed in paragraph 1.6.10 and in accordance with the Joint Event Life Cycle (JELC).

1.5 Period of Performance. The full period of performance shall be for phase in, one base year and four option years.

1.6 Management and Administration.

1.6.1 Phase In /Phase Out Period.

1.6.1.1. Phase In. During the phase-in period, the Contractor shall prepare to assume full responsibility for all areas of operation IAW the terms and conditions of this contract.

To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board during the phase-in/ phase-out periods. The Contractor shall meet all requirements IAW the Contractor’s approved phase-in plan. The Contractor shall assume responsibility for all contract requirements the first day of contract full performance. The Contractor shall take all actions necessary for a smooth transition of the contracted operations.

1.6.1.2 Phase Out. The Contractor shall retain full responsibility for meeting contract requirements until completion of the phase out period. During the last 180 calendar days of this contract, the Contractor shall provide all support to ensure a smooth transition and minimize impact on operational readiness. The Contractor shall not defer any requirements for the purpose of avoiding responsibility or of transferring such responsibility to the succeeding Contractor. The Contractor shall provide access to the sites and to all documentation on a not-to-interfere basis during the new contract phase in period. The Contractor shall inventory all sub-hand-receipted equipment during the phase out period and update the databases. The Contractor shall certify the inventory after completion of each site inventory by verifying that quantities and serial numbers of property listed on the Contractor’s hand receipt are accurate and match the property book records before the property is transferred to the incoming contractor. The Contractor shall conduct a joint inventory of all sub hand receipted property and property on hand with the incoming contractor. The Contractor shall be responsible for replacing missing items. The Contractor shall provide all phase-out deliverables to the Government prior to the contract end.

1.6.1.2.1 During phase-out, the Contractor shall also:

Account for transition of media libraries, and hardware/software transition Provide accountability and turn-in of all security cards, keys, badges, and SIPR tokens on the final day of phase out Provide the documentation media library in a format usable to the Government

1.6.1.2.2 Phase out transition conference. The Contractor shall participate in the phase out transition conference, as scheduled by the Contracting Officer, to begin phase out planning and to address the status and issues of the transition.

1.6.2 Contractor Management. The Contractor shall perform continual management of the functional areas contained in this PWS and shall provide a Program Manager physically present on-site during normal duty hours. The Program Manager shall conduct overall management coordination and shall be the central point of contact (POC) with the Government for performance of all work under the PWS. At the Post Award conference, the Contractor shall submit to the Contracting Officer’s Representative (COR), in writing, the name, title, office, home and mobile telephone numbers of the Program Manager. A Contractor employee shall be designated to act for the Program Manager during his/her absence. Both the Program Manager and the Program Manager’s designated representative shall have full authority to act for the Contractor on all Contract matters relating to daily operation of this Contract. Disputes between the Contractor and the Government shall be resolved at the lowest levels

1.6.3 Contractor Responsiveness. The Program Manager, or designated alternate, shall be available IAW paragraph 1.6.5 or as required by the KO/COR. The Program Manager, and any individuals designated to act in that capacity, shall have full authority to contractually bind the Contractor for prompt action on matters pertaining to execution of the PWS.

1.6.4 Meetings, Conferences, and Briefings. The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Program Manager, or designated representative, shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.6.4.1 Other Meetings. The Contractor shall attend other meetings, as required, related to mission performance for the purpose of coordination and planning. This attendance shall include meetings associated with the Joint Event Life Cycle (JELC).

1.6.5 Hours of Operation.

1.6.5.1 Normal Hours of Operation. Normal hours of operation are 0800-1700 hours, Monday through Friday, excluding U.S. Federal holidays, or when Government facilities are closed due to local or national emergencies, administrative closings, or similar Government directed facility closing. The Government operates on host nationholidays unless they coincide with U.S. Federal holidays. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5.2 Exercise and Event Hours. The Contractor shall provide exercise coverage IAW the exercise support plan for each exercise or event. The Contractor will be involved in exercise support plan development. During exercises, the Contractor may be required to support 24-hour operations for the duration of the exercise or event.

1.6.5.3 Exercise and Events. The Contractor shall support short notice exercises and events. Contractor support may be required to conduct training anywhere in areas specified in paragraph 1.1.5, this PWS, Technical Exhibit 3 – Workload Data, and Exercise Program, Figure 5 this PWS. Support locations include areas designated for Post (Hardship) Differential and Danger Pay per U.S. Department of State allowances.

1.6.6 Recognized Holidays. Refer to clause 5152.204-4000 – U.S. and Host Nation Holidays.

1.6.7 Training Holidays. USAREUR has historically granted military personnel Training Holidays as compensation for time that they spent in field training. These are typically combined with regular holiday leave schedules (for example, Christmas half days or day on day off schedules). Training holidays may affect access to military personnel for coordination purposes. Performance under this contract shall continue during training holidays.

1.6.8 Quality Control. The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor shall provide an electronic copy of a comprehensive written Quality Control Plan (QCP) for Government approval 30 days prior to the start of full performance. After acceptance of the QCP, the KO shall provide the Contractor approval, in writing, for any proposed change to the QCP. The QCP shall implement standardized procedures/ methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractor’s QCP shall contain a systematic approach to monitor operations to ensure acceptable services/products are provided to the Government. The Contractor shall, upon request, provide to the Government their quality control documentation.

1.6.9 Quality Assurance. The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). The Contractor may earn an award fee for exceeding standards as outlined in the Award Fee Plan. Failure to meet standards in key areas may result in scaled deductions from the fixed-price.

1.6.10 Place of Performance. The Contractor shall perform work under this contract at the JMSC hub and spoke sites: Grafenwöhr (hub) and Kaiserslautern, Germany, and Vicenza, Italy (spokes). The Kaiserslautern spoke includes two physical locations in Kaiserslautern and Baumholder; Kaiserslautern is resourced to support simultaneous individual and small unit collective training support at both physical locations. The Contract shall also provide services under this contract to the JMRC, Hohenfels, Germany. Additionally, the Contractor shall provide services at other locations inside and outside of USAREUR or in other countries in support of exercises and events.

1.6.10.1 USAREUR Joint Multinational Simulation Center (JMSC). Located in Grafenwöhr, Germany, JMSC is the “hub” site for battle command training for platoons through CJTF using standalone simulations, federations and Gaming tools.

1.6.10.2 JMRC is a subordinate organization to 7ATC and is neither a hub nor a spoke.

1.6.10.3 Kaiserslautern Mission Training Complex (KMTC) (spoke). Located at Panzer Kaserne, Kaiserslautern, Germany, and Smith Barracks, Baumholder, Germany, the KMTC provides mission command training environments in support of (ISO) Title X and in support of home station training for all US Army units in western Germany. All models and simulations managed by the JMSC are available for use at the KMTC. Both locations have the capability to provide training environments ISO individual through BDE level staff training events.

1.6.10.4 Vicenza MTC (VMTC) (spoke). Located on Caserma Ederle, Vicenza, Italy, this site supports USAREUR and USARAF units with home station Mission Command training using simulations, federations, and gaming tools. This training includes platoon through CJTF training.

1.6.11 Type of Contract. The Government anticipates awarding a hybrid Fixed Price contract with Award Fee with Cost type CLINs for Travel and part-time on-call (PTOC) support.

1.6.12 Security Program. The Contractor performing work under this contract must have a Top Secret Facility clearance at the time of the proposal submission, and must maintain the level of security required for the life of the contract. The security requirements are in accordance with the attached DD Form 254.

1.6.12.1 Personnel Security Clearances. All personnel working under this PWS shall have final SECRET clearances, and in some cases final TOP SECRET clearances with access to Sensitive Compartmented Information (SCI). All personnel will be briefed for NATO SECRET. TOP SECRET clearances with SCI access are required by selected personnel as deemed appropriate by the Government Sensitive Compartmented Information (SCI) Contract Monitor (SCI-CM) during phase-in and throughout the contract as necessary. All initial and replacement personnel shall in-process through the JMSC Intelligence & Security Branch or the local security office. The Contractor shall provide a listing of Contractor personnel clearance status to the COR on a monthly basis.

1.6.12.2 Derogatory Information. The Contractor shall notify, NLT the next duty day, the JMSC Security Manager and SCI-CM (as appropriate) upon receipt of any reported derogatory information that might adversely affect any Contractor employee's clearance or access.

1.6.12.3 SCI Access. The Contractor shall establish an Army Centralized Contracts and Security (ACCS) account with the Intelligence and Security Command (INSCOM).

The Contractor Program Manager shall coordinate with the SCI-CM to identify personnel who will require SCI access. Once identified, the Contractor Program Manager shall notify the Contractor’s Facility Security Officer (FSO) who will nominate the identified contractor personnel in ACCS for Government action. The FSO shall ensure ACCS reflects the accurate CAGE codes.

1.6.12.4 Compliance. The Contractor shall comply with security plans, as well as applicable Army security regulations, at hub site, spoke sites, and JMRC. The Government, either through the JMSC Intelligence and Security Division, COR or local TM, will provide the security plans in the form of local security SOPs. JMSC maintains security SOPs for JMSC (hub and spoke locations); JMRC maintains their security plans.

1.6.12.5 Joint Personnel Adjudication System (JPAS). The FSO shall ensure accurate personnel status is entered in JPAS for assigned Contractor personnel. In the event the Contractor does not have access to JPAS, the Contractor shall submit a Visit Authorization Letter (VAL) to the JMSC Security Manager for all Contractor personnel.

A written VAL will only be authorized when electronic means are not available.

1.6.12.6 Access and General Protection/Security Policy and Procedures.

1.6.12.6.1 The Contractor and all associated subcontractor employees will comply with applicable installation, facility, and area commander installation/facility access and local security policy and procedures (provided by the COR). The Contractor will also provide all information required for background checks, as needed, to meet installation-access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services, or Security office. The Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA, and local policy.

In addition to the changes otherwise authorized by the changes clause of this contract, should the force protection condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

1.6.12.6.2 In USAREUR, the Government provides installation access to USAREUR Army installations through the Installation Access Control System (IACS). All Contractor employees working under this contract will possess valid Common Access Cards (CAC) (according to their accreditation status) and be registered in IACS. See paragraph 1.6.15.5.4 of this PWS for more information on TASS Trusted Agent and CAC procedures. Additionally, the COR will vet all Contractor employees through JPAS to ensure they have proper background checks for CAC issue. The Contractor shall comply with applicable installation, facility, and local security policies and procedures.

1.6.12.7 Operational Security OPSEC. Neither the Contractor nor any of its contract service providers shall disclose or cause to disseminate any information concerning operations of military activities to unauthorized personnel. Such action(s) could result in violation of the contract and possible legal actions. Questions concerning OPSEC should be directed to the requiring activity OPSEC Officer. The Contractor shall comply with all applicable Department of Defense (DoD), Department of the Army, and local security regulations and procedures during the performance of this PWS. The Contractor shall not disclose, and must safeguard, procurement sensitive information, computer systems and data, Privacy Act data, and Government personnel work products that are obtained or generated in the performance of this contract.

1.6.12.8 Privacy Act and Sensitive Information. The Contractor shall comply with requirements of DoD Directive (DODD) 5400.11 regarding control of privacy act information. Specifically, the Contractor shall ensure that any personally identifiable information (such as, but not limited to, individuals names and associated personal contact information or social security numbers) is restricted to access required for execution of this contract and is not disclosed or stored on any unsecure systems.

Personnel shall adhere to the Privacy Act, (5 U.S.C. § 552a) and applicable Agency rules and regulations. Contractor personnel shall not divulge or release privacy data or information developed or obtained in the performance of this contract award, until made public or specifically authorized by the Government. The Contractor shall not use, disclose, or reproduce a third party company’s proprietary data, other than as authorized and required in the performance of this contract. The Contractor shall notify the COR within 24 hours, identifying personnel that no longer require access to Government Information Systems (IS).

1.6.12.9 Release of Information. The Contractor shall not release any news (including photographs and films, public announcements, or denial or confirmation of same) or Government related information on any subject matter within this contract or any phase of any program herein to the media or any other unauthorized users without the prior written approval of the Contracting Officer.

1.6.13. Physical Security. The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured. The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. Physical security shall be conducted IAW the JMSC and JMRC security SOPs. The Contractor shall assist the Government in identifying, reporting, and correcting physical security and information assurance violations.

1.6.14. Key Control. The Government will furnish keys, key cards, lock combinations, and locks as required for the performance of the contract. The Contractor shall establish and implement methods of making sure all keys, key cards/key tabs, combinations and other securing devices are not lost or misplaced. The Contractor shall not duplicate keys, and the Contractor shall ensure no unauthorized personnel have access to keys, key cards, or lock combinations. The Contractor shall be responsible for and maintain 100% accountability of keys provided by the Government or the Government’s representative IAW Army Regulation (AR) 190-13 and local security policy. The Contractor shall include these procedures in the QCP. The QCP shall include turn-in procedures for keys issued to Contractor personnel who no longer require access to locked areas.

1.6.14.1 Key Control Violation. The Contractor shall immediately report any occurrences of lost, misplaced or duplicate keys to the Security Manager/COR/ Technical Monitor and submit a written report to the Security Manager/COR/ Technical Monitor by 1700 hours the following duty day. The written report shall provide complete details regarding the circumstances.

1.6.14.2 Key Replacement. In the event a key is duplicated, misplaced, or lost, the Government will replace all locks and keys for the system. The Contractor shall reimburse the Government the actual Government cost (including associated Government labor) for the resulting replacement of locks or re-keying to include rekeying of an entire system in the event a master key is lost, misplaced or duplicated.

The Government will deduct the total cost of re-keying or the replacement of the lock or locks from the monthly payment due to the Contractor. Deducting such payment does not reduce the liability of the Contractor for any other damages incurred by the Government because of any lost keys.

1.6.15 Special Qualifications.

1.6.15.1 Contractor Training.

1.6.15.1.1 Initial Training. There shall be no initial Government training, with the exception of the mandatory training outlined in 1.6.15.2 below, provided to Contractor personnel within the scope of this contract. The Contractor personnel designated for this contract shall have knowledge of, and adequate experience in, the requirements of this

PWS.

1.6.15.1.2 New Equipment Training (NET). The Government may provide one-time NET in conjunction with fielding of new simulation, Mission Command systems, and changes to major network platforms or technology (Mission Command systems include standard U.S. Army, U.S. Joint, and NATO systems). The Contractor shall support this training at the designated site with all applicable personnel and is responsible for cross-training subsequent employees as required. For software changes that the Government determines does not require a NET, the Contractor shall evaluate the changes and incorporate appropriate training for their personnel to maintain proficiency.

1.6.15.1.3 Longevity Requirements. In cases where the Government provides commercial technical training to the Contractor, the following longevity requirements apply for each Contractor personnel receiving this training. If longevity requirements are not met, the Contractor shall refund to the Government the cost of training and travel.

Longevity Requirement* Government Cost* of

Training Per Contractor Employee *Cost includes travel

Action

At least 6 months Less than $2,500 No action

At least 6 months $2,500 to $5,000 Contractor refunds cost of training and travel

At least 12 months $5,001 to $10,000 Contractor refunds cost of

At least 24 months $10,001 or more Contractor refunds cost of

* Time remaining: Contractor employees must remain under this contract the specified time or until termination/completion of the contract, whichever is first, after attending Government-paid training.

Table 1, Training Longevity Requirements

1.6.15.2 Mandatory Training.

1.6.15.2.1 The Contractor and its employees shall meet local, USAREUR, Department of the Army, and DoD mandatory training directives.

1.6.15.2.2 All contractor employees and associated subcontractor employees must complete DOD information assurance awareness training before issuance of network access and annually thereafter. Contractor employees supporting IA/IT functions will be appropriately certified on contract award. Contractor employees who require system or network administration privileges must comply with appropriate Information Assurance Technical (IAT) Level training, certification and recertification (as applicable) outlined in DoD 8570.01-M. DODD 8570.01, and AR 25-2 within 6 months after being employed.

For further information on IAT Level certification and training requirements, contact the JMSC Information Assurance Manager (IAM) or the COR.

1.6.15.2.3 Training and Certification Reporting and Maintenance. The Contractor shall provide to the COR a monthly listing of contractor employee training and certification status. Training or certification completion will be reported in the monthly report corresponding to the reporting deadlines shown in this PWS. The Contractor shall place copies of training and certification certificates on file and make these files available to the COR on request.

1.6.15.2.4 For Germany-based employees, the Contractor shall be responsible for ensuring its employees respect German law. The Contractor shall provide their employees accredited under Article 72 (Analytical Support (AS)) with training and certification prior to performing work on the contract.

1.6.15.2.4.1 The training and certification shall emphasize that the authorized scope of work under this contract shall be carried out with respect for German laws as required by the NATO SOFA. Violations of German law could result in the Contractor, and its employees, loss of NATO SOFA status and associated privileges, subject to notification and due process. Within three working days of completion of training, the Contractor shall submit to the COR a signed certificate for each AS employee and uploaded a copy of the certificate with each AS employee’s DCOPS application. Contractor employees hired after contact start must be provided this training prior to starting work on the contract. During Phase In, the COR will provide the Contractor Program Manager with a certificate template and a slide presentation for use in training.

1.6.15.2.4.2 The Contractor shall immediately report to the COR or Technical Monitor any conduct, of which they become aware, that does not respect German law.

1.6.15.2.4.3 On a monthly basis, the Contractor shall certify that activity under the contract was conducted with respect to German Law (see monthly report, paragraph 1.6.15.7.1).

1.6.15.3 Anti-Terrorism (AT)/Operational Security (OPSEC) Training.

1.6.15.3.1 AT Level I Training. All Contractor employees, including subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall have AT Level I awareness training completed within 30 calendar days after the contract start-date or of new employees' commencing performance. All Contractor and subcontractor employees shall complete this training annually. The Contractor shall track and report certification completion for each affected Contractor employee and subcontractor employee IAW paragraph 1.6.14.2.4 of this PWS. AT Level I awareness training is available at https://atlevel1.dtic.mil/at. The requirement for this training is covered in Department of Defense Instruction Number 2000.16, “DoD Antiterrorism (AT) Standards”.

1.6.15.3.2 iWatch Training. iWatch is a community awareness program created to educate the Army community about behaviors and activities that may have a connection to terrorism and criminal activity. The Contractor and all associated subcontractors working within an Army-controlled installation, facility, or area, will brief employees on the local iWatch/SALUTE program (training standards provided by the requiring activity Antiterrorism Officer). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity by calling DSN 114 (on-post), or CIV 110 off-post. This training will be completed within 30 calendar days of new employees' commencing performance, with the results reported to the COR no later than 30 days after completion of training and IAW paragraph 1.6.14.2.4, this PWS. More information on iWatch can be found at http://www.eur.army.mil/vigilance/iWATCH.htm or, for submitting suspicious activity reports, http://www.eur.army.mil/eureport.

1.6.15.3.3 OPSEC Training. All Contractor employees will complete OPSEC training.

Per AR 530-1, Operations Security, new Contractor employees must complete Level I OPSEC training within 30 calendar days of reporting for duty. All Contractor employees must complete annual OPSEC awareness training. The Contractor shall track and report certification completion for each Contractor employee and subcontractor employee IAW paragraph 1.6.14.2.4 of this PWS.

1.6.15.3.4 AT Awareness Training for Contractor Personnel Traveling Overseas.

U.S.-based Contractor employees (i.e., Part Time on Call employees) will make available and receive Government-provided, area of responsibility (AOR)-specific AT awareness training as directed by AR 525-13. Specific AOR training content may be directed by the USEUCOM Commander, with the USAREUR ATO being the local POC.

1.6.15.4 Required Accounts.

1.6.15.4.1 Army Training and Certification Tracking System (ATCTS). All contractor employees with access to a Government information system must be registered in the Army Training Certification Tracking System (ATCTS) at commencement of services, and must successfully complete DOD information assurance awareness training before access to the information system and then annually thereafter. All Contractor personnel shall have an account with ATCTS, https://atc.us.army.mil. Additionally, IAW AE Pamphlet 25-25, personnel must annually sign and upload an Acceptable Use Policy (AUP) into ATCTS. The COR, ICW the JMSC Communication Branch, will verify compliance through review of ATCTS reports.

1.6.15.4.2 Enterprise User Account. The Contractor shall ensure all Contractor employees performing services under this contract obtain and maintain an Enterprise Non-Secure Internet Protocol Routing (NIPR) user account which requires acquiring a CAC, creation of an ATCTS account, completing mandatory training, completing a SAAR (DA Form 2875), and signing an Acceptable Use Policy. Certain Contractor employees will require SIPR, JWICS, or other user accounts. The Government will verify compliance through review of reports and TM input.

1.6.15.5 Status of Forces Agreement (SOFA). The Contractor shall comply with the Status of Forces Agreements (SOFA) with Germany and Italy and the associated DoD Contractor Personnel Office (DOCPER) requirements in Articles 72 and 73 of the Supplementary Agreement (SA) to the NATO Status of Forces Agreement and the "Shell Agreement" with Italy and the "Tri-Component Directive for Italy on Personal Property, Rationed Goods, Motor Vehicles and Drivers’ Licenses, Civilian Component and Technical Representative Status", and as implemented through procedures listed in the DOCPER web page at http://www.eur.army.mil/g1/content/CPD/docper.html.

Contractor accreditation status in Germany and Italy is determined by the SOFA negotiated with each country. The DOCPER implements the agreements signed by the U.S. and respective governments.

1.6.15.5.1 The Contractor is responsible for, and shall meet, German and Italian government requirements for contractors working in these countries to include accreditation compliance. The Contractor should plan extra time prior to full performance for both the contract and for the contractor employees accreditation submission processing. The Contractor shall execute accreditation submission requirements in such a manner as to ensure there are no mission failures due to lack of approved personnel at start of contract full performance or during contract performance.

Contractor employee accreditation compliance is accomplished through the DOCPER Contractor Online Processing System (DCOPS), https://wr.acpol.army.mil/dcops-user/.

The COR forwards contractor personnel applications to DOCPER for approval and coordination with host countries. The COR also monitors the status of Contractor personnel applications in DCOPS.

1.6.15.5.2 Logistical Support. Contractor personnel who have gained accreditation status (TE, AS, TR) are eligible for logistical support. This support is based on availability of services and SOFA accreditation status.

1.6.15.5.2.1 In Germany, Contractor personnel who obtain SOFA accreditation status are eligible for logistical support as described in AE Regulation 600-700, Identification Cards and Individual Logistics Support, Chapter 7, ILS for Civilian Contractor Personnel and the regulation Glossary definition of full range of logistic support. DODDS services are authorized under this contract on a space-created, tuition-payable basis (DODEA Regulation 1342.13) and paragraph 1.6.15.6, this PWS.

1.6.15.5.2.2 In Italy, the support and the process are described in “Annex to "Tri- Component Directive for Italy on Personal Property, Rationed Goods, Motor Vehicles and Drivers’ Licenses, Civilian Component and Technical Representative Status", 20 February 2004.”

1.6.15.5.3 Ordinarily Resident. Personnel designated as Ordinarily Resident (OR) by DOCPER and/or the German or Italian Governments are not authorized accreditation and logistical support. The Government has no objections to the Contractor hiring Ordinarily Resident contractor personnel who have the necessary skills and clearance to perform work under this contract.

1.6.15.5.4 Common Access Cards (CAC) and U.S. DOD Uniformed Services Identification and Privilege Cards (CAC PRIV). The local RAPIDS office will issue CACs to contractor personnel who are provided accreditation status under the SOFA with Germany or Italy. Eligibility is established by Government regulations and successful completion of a Trusted Agent Sponsorship System (TASS) application. The COR will be a Trusted Agent in TASS and initiates TASS applications for CACs. Any CACs issued that cannot be used or that must be reissued (i.e., scratched, dirty, improperly printed) shall be immediately returned to DEERS/RAPIDS office with notification to the COR.

1.6.15.5.5 Contractor Employee Termination. The Contractor shall notify the COR of employee terminations as soon as the termination date is known. The Contractor shall ensure Contractor employees leaving the contract return all U.S. and foreign Government issued items such as keys, vehicle registration(s), SOFA identification, Government issued badges, soggiorno, and family member ID cards. On termination or contract expiration, Contractor personnel shall turn CACs in to the issuing DEERS/ RAPIDS office. For other than contract expiration, proof of CAC turn in shall be provided by way of a document signed and dated by the RAPIDS office employee accepting the CAC turn in. The Contractor shall provide the COR with a copy of this written proof of CAC turn in within three calendar days of Contractor employee termination unless the COR grants a temporary delay of turn in for urgent needs. The Contractor shall provide the COR with proof of turn in of Government issued items within five calendar days of employee termination.

1.6.15.5.6 More information concerning SOFA requirements and submission procedures for Germany and Italy can be found at http://www.eur.army.mil/g1/content/CPD/docper.html.

1.6.15.6 Department of Defense Education Activity (DoDEA) Schools. DoDEA services are available IAW DoDEA policies and regulations. The Government authorizes use of DoDEA schools IAW DoDEA policies; however, DoDEA costs must be included in the fixed price and the Government will not separately reimburse the Contractor for any costs associated with the education of dependents either in DoDEA or other educational institutions. DoDEA school rates can be found at http://www.dodea.edu/Europe/enrollment/payment.cfm.

1.6.15.7 Program Management. The Contractor shall provide complete program management support that fully integrates, manages, controls, and documents all phases of the PWS requirements. The Contractor shall exercise proactive management policies and procedures which include maintaining an adequate work force for the uninterrupted performance of all tasks defined in this PWS and minimizing personnel turnover. Contractor personnel provided shall be fully qualified to perform the duties of this contract to include the proper levels of expertise, experience, and clearances. The Contractor Program Manager shall be the focal point for all issues in this contract effort and shall keep the Government fully informed of contract performance, both verbally and in writing.

1.6.15.7.1 Monthly Report. During phase-in, the Contractor shall develop a format for a monthly report and submit it to the Government for approval. Information shall include, as a minimum, a brief summary of accomplishments, significant events, current or anticipated problems, a brief summary of activity planned for the next reporting period, - Contractor personnel training status, and any other training or relevant information the Contractor may wish to report. Additionally, the monthly report shall include a statement to certify that all activity conducted during the reporting period was conducted with respect for German law. The Contractor shall submit the monthly report to the COR by the fifth working day of the following month.

1.6.15.7.2 Invoices. The Contractor shall submit monthly invoices through the Invoicing, Receipt, Acceptance, and Property Transfer (iRAPT), https://wawf.eb.mil/ .

The Contractor shall provide supporting documentation for all travel charges. For travel costs, invoices shall reflect the Contractor's actual expense for the item. Contractor submitted invoices shall be correct. To avoid interest penalties, the COR will reject incorrect invoices for correction when errors are discovered and will accept correct invoices within five working days.

1.6.15.7.3 Critical Information Requirements (CIR). The Contractor shall submit information on Contractor employee serious incidents in the format and within the timelines established in 7ATC policy. The Contractor shall submit reports to the COR or, at spoke locations and JMRC, to the COR and Technical Monitor. Serious incidents include, but are not limited to, death, serious injury/illness, impacts to provide scheduled exercise/training support, and violations of established security protocols. The Government will provide a copy of the most recent CIR reporting format to the Contractor. The Contractor shall maintain a record of all accidents, incidents, and damage to property in their files. The Contractor shall update the COR daily on reported incident until the incident is resolved and shall provide a final update on the resolution. The Government is not responsible for death or injury costs of Contractor employees associated with exercises; the Contractor shall have proper insurance coverage. Proof of coverage will be provided during Phase-In and with each option year.

1.6.15.7.4 Contractor collaboration. During the execution of this contract, the Contractor shall collaborate with the Government and with other contractors to execute the requirements listed in this PWS. The Contractor shall make a best effort to establish working relationships with other Industry Partners.

1.6.16 Post Award Conference/Periodic Progress Meetings.

1.6.16.1 Post Award Conference. The Contractor shall participate in the post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5.

1.6.16.2 Periodic Progress Meetings. The Contractor Program Manager and respective site lead shall participate with the Government in quarterly Program Management Reviews. The Program Manager shall establish quarterly meeting schedules with the COR and Government representative at the hub site and with the Government representative at JMRC and spoke locations. The purpose of these meetings is to discuss progress and problems encountered in the performance of this contract. The Contractor, in coordination with the COR and/or Technical Monitor, shall set the time, place and agenda for meetings. The Government and Contractor shall attempt to resolve identified problems and issues. The Contractor shall prepare and furnish meeting minutes to the respective Government representative and to the COR within three working days after the meeting. Both the COR and Program Manager will sign the minutes (Government representative signature for JMRC and spoke sites). If the Contractor’s performance during the previous quarter was less than the acceptable quality level, the parties shall meet at least monthly until Contractor performance is at the acceptable level.

1.6.17 Contracting Officer Representative (COR). The Government will identify the COR by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform as specified in the letter of designation issued by the KO to the COR, a copy of which is sent to the Contractor. This letter states the responsibilities and limitations of the COR. The COR is not authorized to change any of the costs, terms and conditions of the resulting order.

1.6.18 Key Personnel. The Government considers the Program Manager to be Key Personnel. The Contractor shall provide a Program Manager who shall be responsible for the performance of the work. The name of this person, and an alternate who shall act for the Contractor when the manager is absent, shall be designated in writing to the Contracting Officer. The Program Manager, or alternate, shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Program Manager, or alternate, shall be available during duty hours except Federal holidays or when the government facility is closed for administrative reasons. The Contractor shall notify the COR at least 30 calendar days in advance of a change in Key Personnel.

1.6.19 Identification of Contractor Employees. All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as contractor personnel to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed to include during phone calls and electronic messages.

1.6.19.1 Contractor-Provided Badges. The Contractor must provide their employees with easily readable identification badges per Army in Europe (AE) Regulation 27-715, Contractor Identification, paragraph 5.a.

1.6.19.2 Government-Provided Badges. The Government shall provide all Contractor personnel a security badge that displays first name, middle initial, and last name of the employee, employee’s security clearance level, status as a contractor, and a photograph of the employee. The Contractor personnel shall display the security badge as directed by the Government in the SOP and the badge agreement that Contractor personnel sign when they receive their badge.

1.6.20 Contractor Travel. Contractor will be required to travel to off-site locations within the USEUCOM and USAFRICOM AORs, and may be required to travel to CONUS, during the performance of this contract to attend meetings, conferences, and training exercises and events.

1.6.20.1 Exercises and events executed within the confines of the military community of a hub or spoke will be considered executed at the hub and spoke for travel purposes;

examples include Rhine Ordnance Barracks or Warrior Preparation Center in the Kaiserslautern Military Community, Rose Barracks (Vilseck) within the Grafenwöhr Military Community and Caserma Dal Din in the Vicenza Military community. Travel within hub, spoke, and JMRC, is inclusive of the contract FFP.

1.6.20.2 Travel to Other Than Hub, Spoke, or JMRC Locations. The Contractor will be authorized travel expenses consistent with the provisions of the Joint Travel Regulation (JTR), Department of State Allowances, and the limitation…