Questions and Answers.pdf

1. “The contractor shall provide Web conferencing for the whole class or one-on-one sessions.” Question- is there a requirement to provide personnel for this or is it just required that Web Conferencing is part of the package?

a. Answer 1- It is to be part of the package. No personnel need be assigned

2. “The contractor shall provide access to unlimited instructor-led online training for

ANGTEC subscription users from the Effective Date until the earlier of 12 months after subscription start date or the last date of the contracted subscription.” Question- is there a requirement to provide personnel to perform instructor-led training for this or is it just required that the system enables unlimited access to instructor-led training and is part of the package?

Answer 2- It is to be part of the package. No personnel need be assigned.

3. How many total users they need to support on an annual basis?

Answer 3- We anticipate 1,000 users on an annual basis. This believe this will increase exponentially as more users need training across the Air National Guard.

4. How many users will be using the LMS? The RFQ states 1,000 users but will there only be 1,000 users needing access to the system, taking training, etc.?

Answer 4- No. There is the possibility of 1,000’s of personnel needing access to the system. We require that once a student finishes the training, viewing videos, etc. they be able to be removed from the system to free up the license for another user. The number of users will increase exponentially as we add curriculum.

5. How will the LMS be used for the number of users that will be accessing it?

Answer 5- It will be used for a multitude of actions, to include training, viewing how-to videos, and the posting of information. The ability to run simultaneous classes in an asynchronies and synchronies environments.

6. Is ANGTEC strictly going to use the LMS to develop courses and then integrate with

ADLS and Blackboard to distribute them to learners? If so, who does ADLS /AETC use as their LMS?

Answer 6- No. We are looking to run the LMS separate from all DoD training tools and as a venue for our school house outside the NIPR domain. The LMS will be used to develop, deliver, host, register, track, archive, all TEC-U hosted/sanctioned/accredited training courses. There will be no integration with ALDS and Blackboard. We want this to be our independent system.

7. Do you have a legacy system, a system that you need to bring data over from? If so, what type of data/content will you be bringing over and what will the volume be?

Answer 7- Currently we are using Blackboard. We have five courses on Blackboard that would need to be converted to the new LMS. All the classes are relatively small, with mostly text and a few videos.

8. What is the timeline for implementation?

Answer 8- As soon as possible.

9. Do you currently have a contract with WebEx, adobe connect etc. to support Video

Conferencing?

Answer 9- No, we do not.

10. For the 12 month post go- live support, are you looking for a full time resource or a dedicated number of hours of support per week for a firm, fixed price?

Answer 10- As a minimum, we require support from Mon-Fri, 7:30 AM to 5:00PM. With occasional weekend support for our DSGs.

11. (Video Implementation) Are you wanting course development tools that you can embed a video into and then publish the course into online content or are you looking for a tool that creates videos and embeds questions within the video?

Answer 11- We want to ability to take a created video, with stopping points, to allow us to place questions, then continue the video.

12. What type of content do you have for use in the LMS? i.e. online courses, materials, documents, etc. do you integrate with any other third party?

Answer 12- On-line SCORM compliant courses. In-house developed videos. All documents and information for course delivery to include documents, web links, live studio video streaming (VIMEO).

13. Does the Air National Guard utilize SSO?

Answer 13- Yes

14. Will employees outside of the Air National Guard (1000 users mentioned) need to access the LMS to take training? I.e. contractors?

Answer 14- We need this to be accessed form a .com/.edu domain. We need login and password support to allow out drill status Guardsmen access to the courses. This will need to be accessed (through web) by NIPR computers but housed outside the NIPR domain.

15. Please confirm the place of performance is McGhee Tyson ANGB.

Answer 15- Yes, it is McGhee Tyson ANGB.

16. Does the Government anticipate hosting Controlled Unclassified Information (CUI) content within or accessed through the LMS (reference DoDM 5200.01, Volume 4)?

Answer 16- No. No CUI will be placed on the LMS.

17. Does the Government anticipate hosting Personally Identifiable Information (PII) as defined by AFI 33-332 within or accessed through the LMS?

Answer 17- Do not want to host PII on the LMS.

18. Does the Government want a capability to access the LMS via a Common Access Card

(CAC)?

Answer 18- Want to allow the student to be able to access the LMS through not only the government computer, but also via personal computer, tablet, and phone.

19. With regards to the Technical Support Services noted at PWS 1.4.3, 1.4.4, 3.0, 3.1, and

5.9, is it correct that the Government desires the Technical Support Services to be provided at the place of performance relative to Performance Objective 5.9 noted at the

Performance Requirement Summary, Exhibit 1?

Answer 19- At a minimum, require support via online from Mon-Fri, 7:30AM-5:00PM

E.S.T.

20. Please further define the Government’s video requirement specified at 5.10; such as, does the Government want the ability to record, edit, and/or modify video, etc.?

Answer 20- We require the ability to be able to embed video within the curriculum placed on the LMS. Also, we require the ability to stop the video, place questions to be answered at the stopping point, and restarting the video once the question has been answered.

21. Can you please list out the security requirements for the Learning Management System?

Answer 21- IAW RMF, the contractor shall create A&A packages and provide ATO maintenance/re-authorization IAW ANG RMF process requirements, Air Force

Instruction (AFI) 17-101, DoDI 8500.01, Cybersecurity, and DoDI 8510.01, Risk

Management Framework for DoD Information Technology. The contractor shall submit complete A&A packages to the assigned Security Control Validator (SCV) not later than

60 days prior to any required IATT/ATO/ATC decision.

22. Does the customer require the system to be hosted in the Cloud via Software as a Service solution?

Answer 22- Cloud based

23. Does the SaaS based Learning Management System require an active authority to operate

(ATO)?

Answer 23- The contractor should ensure that the system/s achieve required

IATT/ATO/ATC within 6months work in coord with ISSM

24. Does the Learning Management System require Fedramp?

Answer 24- Yes IL2

25. Blackboard has a current Authority to Operate for FedRamp Moderate in the AWS

GovCloud region of AWS. Would the AF require this to be hosted in the cloud or on the

.mil network?

Answer 25- Cloud based

26. How do you define Skill Gap Analysis? Are you wanting to see who or who does not have a specific skill, certification, or training?

Answer 26- A skill gap analysis is the determination of what the student currently has knowledge of and where you, as the instructor, want the student to be after the training. The distance between the two is the skill gap.

27. Or would you like to see what Skills or what we may define as competencies that have been loaded and assigned to an individual and have them searchable?

Answer 27- Once an analysis has been done, say with a pre-test, the instructor could assign modules to bridge the gap.

28. Would you like to do a performance assessment on an individual and rate them on a competencies and then determine areas they need improvement and assign learning activities or a collection of learning activities that are grouped to together as a curriculum

Answer 28- Most likely we would group our activities together as an overall curriculum.

29. Do you need a web conferencing solution as part of this or do you just need to be able to schedule a webcast from an existing web conferencing tool and allow for session to be assigned or enrolled in? Do you have your own staff or some other resource to provide the course content?

Answer 29- We would want a webcast capability. Yes, we have our own staff for course content.

30. Will these details be updated in the PWS?

Answer 30- Yes, I will do an amendment to incorporate these into the solicitation.

31. Would the AF National Guard consider removing the A and A requirement and replacing with a requirement for an existing FedRAMP Moderate certification (equivalent to IL2)?

Answer 31- As long as all controls are covered under the FedRAMP inherited controls, then yes that would be acceptable. However when our ISSM comes on board that answer may change.

32. Security Requirements

IAW RMF, the contractor shall create A&A packages and provide ATO maintenance/re-authorization IAW ANG RMF process requirements, Air Force Instruction (AFI) 17-101, DoDI 8500.01, Cybersecurity, and DoDI 8510.01, Risk Management Framework for

DoD Information Technology. The contractor shall submit complete A&A packages to the assigned Security Control Validator (SCV) not later than 60 days prior to any required IATT/ATO/ATC decision.