Attachment_1_-_Performance_Work_Statement_-_Updated.pdf

US Army Garrison Fort Devens RFTA, MA Specification No. PWB-600C1-7S

Directorate of Public Works

PERFORMANCE WORK STATEMENT (PWS)

FOR

SECURITY GUARD SERVICES AT THE BARNES BUILDING, BOSTON MA

20 November 2017

1. GENERAL

A. Scope of Work: the Contractor shall furnish all personnel, equipment, and supplies, except as specified herein as Government furnished, to provide security guard services at the Barnes Building, 495 Summer Street, Boston, MA

02210. Contractor performance will be in accordance with (IAW) this PWS. Contractor shall comply with

Army Regulation (AR) 190-56, The Army Civilian Police and Security Guard Program, dated 15 March 2013.

The period of performance is one (1) base year and two (2) option years.

B. The Primary objective of the PWS is to facilitate the overall security at the Barnes Building by employing contractor personnel to perform security duties.

C. Standards of conduct: the Contractor shall maintain satisfactory standards of employee’s competency, conduct, appearance, and integrity, and taking such disciplinary action against an employee as may be necessary. Each

Contractor employee is expected to adhere to standards of conduct that reflect credit on themselves, their employer and the US Army. Each Contractor employee performing security guard duties shall meet the reliability standards of the individual reliability program defined in Chapter 3 of AR 190-56. The government has the right to bar a Contractor employee from, or restrict access to the workplace. This right is in addition to any other government requirements stipulated in the Contractor and/or individual task order.

2. DEFINITIONS AND ACRONYMS

A. Contracting Officers’ Representative (COR) - an individual designated in writing by the contracting officer to verify that the contractor performs the technical requirements of the contract IAW the contract terms, conditions, and specifications, monitors the Contractor’s performance and notify the Contractor of deficiencies observed during secure surveillance, and direct appropriate action to effect correction. Records and reports to the Contracting Officer incidents of faulty or nonconforming work, delays, or Problems. The COR is not empowered to award, agree to sign and contract or contract modification or in any way to obligate the payment of money by the Government. The COR may not take any action that may affect contract or delivery order schedules, funds or scope. All contractual agreements, commitments or modifications that involve price, quantity, quality, delivery schedule or other terms and conditions of the contract must be made by the contracting officer. The COR may not re-delegate the COR authority.

B. Controlled area/Secured area- any specifically designated building, area of structure, containing lucrative targets for theft, compromise, or destruction and to which entry must be limited in order to provide more than routine protection.

C. Procedures Manual- A comprehensive narrative description of the Contractor’s management, training, and operations written by the contractor and accepted by the contracting officer.

D. Quality control- Those actions taken by a Contractor to control the production of goods or services so that they will meet the requirements of the PWS.

E. Special Access area- Any areas to which access is strictly limited and is controlled by personnel of the individual activity or is controlled by cipher lock/combination lock devices on entrance to that area.

F. Special Orders -Designated list of buildings to be patrolled in a given area and any other special instructions for daily operation.

3. GOVERNMENT FURNISHED PROPERTY

A. The Government will provide to the Contractor for use in connection with requirements issued under this contract the following property. Government property made available will be for use in the performance of the duties required only.

B. Working office space with furniture and office equipment to include sentry stations and administrative offices for the chief and captain of the guards.

C. WiFi network access is available. Government Furnished computers are not available but may be available in the future.

D. Class A Telephones for use in official contract requirements.

E. Telefax capability.

F. Standard US Army and Government forms and regulations.

G. Heat, lights, and other utilities.

H. A Government Identification Card will be issued.

I. The Government shall not be responsible, in any way, for damage to the Contractor’s supplies, materials, equipment, or employees; personal belongings brought into the building or onto the grounds damaged due to fire, theft, accident, or other disaster.

J. The Government will provide all keys to doors necessary for the security guard to perform his / her duties.

K. The Government will provide normal maintenance, janitorial/custodial services, and repair of the property furnished (sentry stations, buildings, or administrative areas) to the Contractor.

L. All property furnished by the Government will remain the property of the Government. All Government furnished items will be hand receipted to the Security Guard Contractor or his/her authorized representative.

Accountability will be maintained IAW AR 710-2. The hand receipt holder will update the hand receipt with the Fort Devens Property Book Officer every six months and will perform a complete physical inventory every twelve months.

M. Electronic security systems, to include control panels, transmission lines, other related equipment, and adequate maintenance services, will be provided by the Government when required.

N. The Government will provide security radios.

O. The Government will furnish as required classroom space for in-service training for approximately 35% of the

Contractor workforce.

P. The Government will furnish an approved arms/ammunition storage facility at the Barnes Building. The

Contractor shall be responsible for operation of the storage facility IAW AR 190-11. The Contractor will store all Contractor owned arms and ammunition in this facility.

Q. The Government will furnish hand held metal detectors.

R. The Government will provide a vehicle to patrol building grounds.

S. Property Management

The Contractor shall have a system of internal controls to manage (control, use, preserve, protect, repair and maintain) Government property in its possession. The system shall be adequate to satisfy the requirements of this contract. In doing so, the Contractor shall initiate and maintain the processes, systems, procedures, records, and methodologies necessary for effective and efficient control of Government property. The Contractor shall disclose any significant changes to its property management system to the Property Administrator/COR prior to implementation of the changes. The Contractor may employ customary commercial practices, voluntary consensus standards, or industry-leading practices and standards that provide effective and efficient

Government property management that are necessary and appropriate for the performance of this contract

(except where inconsistent with law or regulation).

The Contractor's responsibility extends from the initial acquisition and receipt of property, through stewardship, custody, and use until formally relieved of responsibility by authorized means, including delivery, consumption, expending, sale (as surplus property), or other disposition, or via a completed investigation, evaluation, and final determination for lost property. This requirement applies to all Government property under the

Contractor's accountability, stewardship, possession or control.

The Contractor shall include the requirements of clause FAR 52.245-1, in all subcontracts under which

Government property is acquired or furnished for subcontract performance.

The Contractor shall establish and maintain procedures necessary to assess its property management system effectiveness and shall perform periodic internal reviews, surveillances, self-assessments, or audits. Significant findings or results of such reviews and audits pertaining to Government property shall be made available to the

Property Administrator.

4. STANDARDS OF APPEARANCE

A. Employees should maintain a high standard of personal and uniform appearance. Uniforms will be neat, clean, well pressed and worn in the manner prescribed in the applicable instructions or administrative orders, and will be kept buttoned and/or zipped to include pockets; and shoes will be shined and in good repair. Miscellaneous paraphernalia such as pencils, pens, jewelry, watch chains, fobs, pins, handkerchiefs, combs, cigars, cigarettes, and pipes will not be visible on the uniform. Length of female shirts will be IAW current styles and in good taste.

B. UNIFORM STANDARDS AND SPECIFICATIONS:

1) Windbreaker:

Windbreaker will be of nylon oxford, 5 ounces in weight, water repellent, treated, and partially lined.

Summer windbreaker will be waist length with front zipper and will have two slant pockets and a Badge tab on the left breast.

2) Trousers:

Black in color and made of 100% Polyester. No other pants are authorized. Pants with cargo pockets are not allowed.

3) Shirt:

a) Winter. Shirt will be light blue in color, form fitting with pleated pockets scalloped pocket flaps, Shoulder straps, permanent collar stays, two button cuffs and a metal eyelet badge tab.

Shirt can be worn with a tie. If no tie is worn then personnel will wear a black crew neck t-shirt underneath.

b) Shirt material will be:

i. 65% Dacron polyester/35% cotton, 10 ounces per linear yard, plain weave, and single ply both warp and filling. ii. Winter shirt will be worn October thru April.

c) Summer. Shirt will be light blue in color, permanent press, machine washable and short sleeve. Material will be 85% polyester/35% rayon, 10 ounces per linear yard, plain weave, with single ply both warp and filling. Shirt will be form fitting with pleated pockets, scalloped, pocket flaps. Shoulder straps and a metal eyelet badge tab. Underneath the summer shirt will be worn a black in color crew neck t-shirt. Summer shirt will be worn April thru

October.

5) Headgear: Guards’ hat will be baseball cap type, black in color with corfam or similar bill; patent leather. Appropriate cap insignia will be emblazed on the cap. Cap will fit squarely on the head. Front brim will be on the forehead approximately 11⁄2 inches above the eyebrows.

6) Duty belt:

Duty belt will be garrison type, 2 1⁄8-inches wide, black in color, mildew resistant, 8- to 9 ounce with black flesh, 1⁄2 lined with 4 to 6 ounce natural shoulders, smooth grain. Colonial style buckle, brass with nickel finish, belt hook with double tongue hook.

7) Waist belt:

Waist belt will be plain black (standard), leather with conventional buckle.

8) Neckties:

Neckties will be plain, Black in color, four-in-hand; leather ties are prohibited.

9) Footwear:

a) Shoes-black. Shoes will be policeman leather or black plain toe dress type leather with standard heels.

b) Shoes- rubbers. Good quality, lightweight black dress rubbers with cotton net lining will be worn.

c) Socks—black. Socks will be good quality material.

10) Gloves:

Black—winter wear. Gloves will be good quality lightweight leather. Heavyweight material which would interfere with proper use of weapons is not authorized. Color will be black only.

11) Name tags:

Name tags will be worn on the summer and winter uniform above and on line with the flap of the right breast pocket. Name tag will be 1- by 3- by 1/16-inch with jet black background and white border not to exceed 1/32-inch in width. They will be laminated plastic, non-gloss finish and lettering will be white indented, block type 3/8 inch in height and centered on the plate.

12) Supervisory insignia:

Supervisory personnel (captain, lieutenant and sergeant) are authorized to wear the following insignia on the uniform:

a) Captains and Lieutenants:

• Shoulder insignia, worn centered and one inch from the top of the seam of the sleeve, of overcoat, car jacket, windbreaker and shirts.

• Supervisory insignia worn as indicated as above.

b) Supervisors or Sergeants:

• Supervisory insignia, chevron, civilian—to be worn with top of insignia 4 inches below shoulder seam on both sleeves of overcoat, car jacket, windbreaker and shirts.

13) Cap insignia and badges:

At the minimum Security Officer will appear at the top of the badge. Supervisors will wear gold badges and nonsupervisory guards will wear silver badges. The cap insignia and badge are identical in size and vary only in the attachment devices for each.

a) Engraving. The scroll space may be used for engraving the title or rank of supervisory guards or badge serial numbers for nonsupervisory guards (i.e. Chief, Cap., -1, -2,-3, etc.). The horizontal band will be used for engraving the activity identification (Barnes Building).

b) Display. The badge will be worn on the left breast of the outer garment. The cap insignia will be secured to the cap through the front eyelet.

14) Duty belt:

With appropriate holster; flashlight holder, ammunition carriers, handcuff case.

15) Wet-weather gear:

The wet-weather gear will be rubber, nylon, or other weatherproof/breathable fabric, police type, with double shoulders, eyelet badge tab, slash pockets, with zipper and/or snap fasteners. Safety must be a consideration when selecting appropriate wet weather gear.

16) Sweater:

The sweater will be a pullover with V-neck, and navy blue or black in color. It will be of knitted cloth and long sleeved. The sweater will have epaulets with the appropriate rank insignia affixed to the epaulets.

17) Car jacket:

The car jacket will be navy blue or black in color and have a water and soil repellent finish; two slash front pockets and epaulets. The car jacket may be worn with or without a liner. The car jacket will be waist length and have a front zipper, elastic webbing, or plain bottom at the waist, and an eyelet badge tab on the left breast. The shoulder insignia will be worn on the left sleeve. When worn, the car jacket will be zipped at least 3/4 of the way up and snapped at the bottom.

5. CONTRACTOR FURNISHED PROPERTY

A. Contractor furnished Individual Security Guard Equipment. The contractor shall furnish the necessary initial and replacement items for uniforms of the design. Meeting requirements stated in this PWS.

B. The duty uniform will be a complete uniform as described within the paragraph entitled UNIFORM

STANDARDS AND SPECIFICATIONS.

C. Uniform for women. Women employed as civilian guards will wear a uniform consisting of female items of apparel similar in material, design, and color to those prescribed for male civilian guards.

D. Appropriate headgear.

E. Flashlight, police type 3- cell.

F. Body armor, level II.

G. Weapons- Contractor shall provide each individual assigned as an armed guard with appropriate weapons as defined below. Use of privately owned weapons is prohibited. Armed Security Guards shall be trained on and qualified with the type weapon that they are issued. All guards must comply with AR190-56.

Guards shall not carry concealed weapons while on the Government property, even if they are licensed to do so while off the property. Security of the weapons is the responsibility of the Contractor. The

Contractor shall comply with the policies of AR 190-14 and AR 190-11. Firearms and ammunition shall be turned in at the end of tour of duty. Employees shall not be permitted to retain firearms or ammunition after completing duty. The following items are appropriate weapons.

1) Duty service pistol- The Contractor shall provide each individual assigned as an armed guard with a standard handgun 9mm semi-automatic. Each guard will be issued sufficient ammunition for a full magazine in the weapon and two full spare magazines. Spare ammunition magazines will be carried in an ammunition pouch on the guard belt. The duty weapon will be carried loaded, except that a round will not be chambered.

2) Ammunition- the Contractor shall furnish and support all ammunition required for use under this contract to include training ammunition. Ball ammunition shall be used for handguns. The Contractor is responsible for security of all ammunition.

3) M-4 rifles are not required.

4) Shotguns are not required.

5) Nightstick or police baton is required.

6) Pepper spray (capsicum) (pepper spray cannot be CS or CA) is required.

H. The Contractor shall provide all necessary vehicles and transportation for their employees to and from off-site training and contractor related activities. The Government vehicle shall be used to perform duties prescribed within this PWS or to maintain or refuel the vehicle only.

I. Employee identification: The Contractor employee’s performing work under this contract shall display their identification cards at all times with the furnished photo identification card while on duty. While on duty, contractor personnel shall wear their identification cards at all times. If contractor personnel are asked to identify themselves, they are to state their name and their company’s name.

J. The Contractor shall provide hand-held battery operated spotlights with sufficient batteries for employee training and operational requirements.

K. The Contractor shall furnish, equip, install, operate, repair, and maintain in acceptable condition Contractor furnished equipment, materials, and supplies necessary for performance under this contract including, but not limited to, the necessary initial and replacement items of uniform to be worn by each guard, guard supervisor, and supervisory representative.

L. Office supplies necessary for performance of the contract, to include all paper, pencils, office forms, and other general office supplies.

M. The contractor shall provide computers, software, and other automation items for their company until such time that the government furnished equipment is provided. The Government will provide electrical outlets, communications outlets, and access to communications closets necessary to enable the establishing internet access or e-mail account.

6. PERSONNEL REQUIREMENTS

A. The Contractor shall furnish fully trained and qualified personnel to accomplish all work as identified in the

PWS and IAW AR 190-56. All contractor personnel shall be employees of the contractor at all times and not employees of the US Government. The contractor shall provide to the COR a list of contractor employees, which includes the names of each employee, with certification statement by the contractor that the named employees meet all the conditions in subparagraph A through I below. This list shall be provided to the COR within five days after contract award and once every quarter or when there is a change in employees. Contractor personnel qualifications are as follows:

1) Shall be a US citizen.

2) Guards shall be at least 21 years of age.

3) Shall speak, read, write, and understand English.

4) Shall have a valid state driver’s license.

5) Shall be able to meet all medical, physical and Individual Reliability Program Requirements, and of

AR 190-56.

6) Shall have undergone the security screening processes as required in C.5.3of AR 190-56 with satisfactory results, and shall meet all standards of the individual reliability program (IRP) as specified in Paragraph C.5.2 of AR 190-56

B. Employment security screening:

1) The Contractor shall take necessary steps to ensure persons performing functions under this contract possess basic character traits as listed in C.5.2 of AR 190-56, “individual Reliability program” (IRP).

Additionally, personal background qualities such as good conduct, good character, integrity, dependability, and good mental/physical fitness are essential. In addition to employment security screening procedures all employees performing contract guard functions shall have been a subject of a favorably complete national agency check and inquiry (NACI) IAW AR 380-67.

2) Conditional employment: Employees may commence work upon receipt of a favorable local agency check

(LAC) IAW AR 190-56 and submission of the appropriate NACI paperwork. Employee’s denied a favorable NACI will not be used against this contract. Also, must abide by reference requirements in

18 USC 922, of the Lautenberg Amendment.

3) The Contractor shall furnish the contracting officer the results of each employee’s employment security screening/Reliability Program. The Contactor shall make employee personnel records available to the Contacting Officer before award.

4) The Contractor shall forward request for security clearances, as required, to the supporting Defense

Investigative Service Office.

C. Individual Reliability Program (IRP). (See AR 190-56, chapter 3).

1) The IRP provides a means of assessing the reliability of individuals being considered for employment, and continuous assessment of personnel employed as Contract Security Guards. It is a supplement to the employee security screening process. All personnel performing Contract Security Guard duties shall be continuously evaluated to determine if their character, trustworthiness, and fitness are consistent with the high standards expected of the security professional. All individuals performing contract security guard duties shall be meet the reliability standards of the IRP.

2) The IRP is considered a condition of employment and applies to prospective employees tentatively selected for contract security guard positions, as well as current employees in those positions.

3) Disqualifying factors for contract security guard duties are: examples of disqualifying medical conditions, traits, or behavioral characteristics are listed below:

a) Loyalty: any behavior or acts, which would be considered serving the interests of another

Government in preference to the interests of the United States. Any behavior that would make the individual vulnerable to coercion, influence, or pressure that may cause conduct contrary to the national interest.

b) Foreign preference/connection: any behavior or acts, which would be considered serving the interests of another Government in preference to the interests of the United States. Any behavior that would make the individual vulnerable to coercion, influence, or pressure that may cause conduct contrary to the national interest.

c) Any behavior that disregards public law, statutes, executive orders, or regulations to include violation of security regulations or practices will be considered criminal misconduct. Criminal misconduct: court-martial convictions; civil conviction of a serious nature (felony), or equivalent disciplinary action; or a pattern of behavior or actions reasonably indicative of a contemptuous attitude toward the law or other duly constituted authority.

d) Criminal misconduct court-martial convictions; civil conviction of a serious nature (felony), or equivalent disciplinary actions; or a pattern of behavior or actions reasonably indicative of a contemptuous attitude toward the law or other duly constituted authority.

e) Mental or emotional disorders: any significant physical or mental condition, substantiated by competent medical authority that may impair the individual’s ability to perform assigned duties, or any character trait, or aberrant behavior that the certifying official believes is prejudicial to reliable performance of the duties of a security guard position.

f) Financial matters: excessive indebtedness, recurring financial difficulties, or unexplained affluence.

g) Alcohol and drug abuse: Any possession, use or distribution of alcohol or drugs that adversely affects reliability or job performance. Persons medically diagnosed as alcohol or drug dependent may not be selected for, or retained under this contract. The certifying official on a case-by case basis will evaluate other instances of substance abuse. Those persons disqualified for substance abuse are not eligible for re-qualification until satisfactory completion of the alcohol and drug abuse prevention and control program, as outlined in AR 600-85, or a civilian equivalent.

h) Falsification/refusal to answer: any knowing and willful falsification, cover-up, concealment, misrepresentation, or omission of material used by DOD or any other federal agency. Failing or refusing to answer or to authorize others to answer question or provide information required by a congressional committee, court, or agency in the course of an official inquiry when information is relevant to the evaluation of an individual’s reliability.

i) Work performance: any behavior that is considered negligence, insubordination, or delinquency in performance of duty.

D. Computer System Access Requirements.

1) Once a government network is established, on-site contractor employees will work on US

Department of Defense (DOD) computer network systems and must meet the DOD, Army, and United

States Army Garrison (USAG) Fort Devens Reserve Forces Training Area (RFTA) requirements to operate on the network systems.

2) The requirements of FAR Clause 52.204-9 Personal Identity Verification of Contractor Personnel and

Office of the Secretary of Defense (OSD) Directive –Type Memorandum (DTM) 08-006 “DoD

Implementation of Homeland Security Presidential Directive -12 (HSPD-12), updated on September

27, 2011, apply to this contract.

3) Each on-site contractor employee must obtain a DoD Common Access Card (CAC) within thirty (30) days of the start of the contract performance period. To obtain a Common Access Card, each on-site contractor employee must have an initiated NACI, a National Agency Check, Law Checks, and Credit, or an initiated national security investigation; and a favorable completion of a Federal Bureau of

Investigation fingerprint check for credential issuance. Specific instructions are found at www.cac.mil.

E. Standards of Conduct.

1) Appearance: Contract personnel shall adhere to the standards of personal appearance as specified in

AR 190-56 and above.

2) Intoxicants- Contract personnel shall not consume alcoholic beverages within 8 hours prior to reporting for duty, or have residual effects of alcohol when reporting for duty.

3) Criminal Actions- Contractor personnel may be subject to prosecution for criminal actions as allowed by law in certain circumstance, which include:

a) Falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records or concealment of material facts by willful omission from official documents or records.

b) Unauthorized use of Government property, theft, vandalism, or immoral conduct.

c) Unethical or improper use of official authority.

d) Misuse of weapons.

http://www.cac.mil/ http://www.cac.mil/

e) Security violations

F. Medical requirements: All tentative employees for assignment to contract security guard duties shall be required to undergo a medical examination, at contractor’s expense. To determine the physical qualifications and the emotional and mental stability of such employees, these requirements also applies to personnel currently employed in such positions. Employees assigned to these positions shall be re-examined annually, at the Contractor’s expense, to determine their continued physical and emotional suitability to perform the functional requirements of such positions. Pre-assignment and annual physical screening shall include as a minimum the standards at AR 190-56.

G. Physical agility test: All tentative employees for assignment to contract security guard duties shall demonstrate his/her physical ability during a pre-assignment entry-level physical agility test outlined in AR

190-56. In addition, the Contractor shall conduct annual recertification IAW AR 190-56. Personnel that fail to meet the recertification requirements shall not be used on this contract until such time as the employee meets the requirements.

H. Chief of Guards: The Contractor shall provide a Chief of Guards as required. This individual shall be responsible for the overall management and coordination and shall act as the central point of contact with the Government. This individual shall have had at least 5 years of administrative and/or supervisory experience in security or law enforcement administration and operations in the armed forces/ military security police or civilian security operations. The Contractor shall submit the qualifications of the proposed Chief of Guards to the Contracting Officer for approval, with the proposal submission. The nature and extent of this experience shall be such that the individual is familiar with and capable of effectively managing a complex security operation of the type described within this PWS. Supervisory experience shall include civilian police force, military police force, or civilian security guard experience. The Chief of

Guards shall supervise all personnel required to perform the security guard services as stated in this PWS.

He/she shall at all times be responsible to the Contracting Officer for the operational functions and duties required in the performance of this contract. In the absence of the Chief of Guards, an acting Chief of

Guards will be appointed to act on all matters in his/her behalf. Both individuals shall have a secret clearance. The employee may work with an interim clearance until the formal clearance is received.

I. Shift Supervisor: He/she shall be responsible to the Chief of Guards for the conduct, performance, appearance, training, and scheduling of all individuals employed and shall supervise all personnel required to perform the security guard services as stated in the PWS. This individual shall have had at least 3 years in security or law enforcement in the armed forces/ military security police or civilian security operations.

The Shift Supervisor shall, at all times, be responsible to the contracting officer for the operational functions and duties required in the performance of this contract. This individual shall have a secret clearance. The employee may work with an interim clearance until the formal clearance is received. The

Contractor shall submit the qualifications of the proposed Shift Supervisor to the Contracting Officer for approval, with the proposal submission.

7. TRAINING AND EVALUATION

The Contractor shall:

A. Instruct Contractor personnel on the purpose, standards and procedures of the IRP, and physical fitness and agility standards.

B. Instruct each employee that assignment to a security guard position is subject to the standards and procedures of the IRP.

C. Review available personnel records and those records obtained as the result of the employment security screening procedures for suitability determination. DA Form 5557-R shall be used to record screening and evaluation of contract security personnel.

D. Ensure that employees assigned, or to be assigned, to a security guard position have the required medical examinations and evaluations. The results of the medical examination will be evaluated by a physician to determine physical and mental condition. However the physician will not decide the suitability of an individual. The Contractor shall make this decision.

E. Determine, after screening personnel and medical records, whether the person is acceptable for assignment to or retention in the IRP. If acceptable, the contractor shall interview the individual and cover the topics below.

1) Meet the behavioral traits and medical conditions that are disqualifying for assignment to or retention in the IRP.

2) The importance of the assignment and the responsibility involved.

Each person’s obligation under the continuing observation and evaluation aspects of the IRP to report promptly any factors or conditions that may adversely affect his or her performance or that of fellow workers.

4) Assign to security guard positions only those employees who are found by the certifying official to be eligible for the IRP.

5) Promptly on notice of information that is, or appears to be, reason for disqualification, temporarily remove an employee from a security guard position.

6) Immediately suspend an employee from a security guard position when the employee has been temporarily removed from the IRP.

7) Must replace an individual who is disqualified under the IRP.

F. Make personnel files and records available to the contracting officer to ensure compliance with provisions of the IRP.

G. Training and Instruction-the Contractor shall furnish fully trained and qualified personnel to accomplish all work identified in the PWS and IAW AR 190-56. The Contractor shall establish a training program for all persons performing security guard and supervisor duties and for ensuring that minimum proficiency requirements, as set forth in this PWS, are met.

H. The Contractor’s procedures manual shall provide detailed implementing guidance on a standardized training program.

I. Each individual who performs security guards tasks or duties, prior to assignment, be trained and qualified.

J. The Contractor shall document the training and qualifications of each individual. Contactor training courses and individual certifications shall be available for the contracting officer’s review.

K. The Contractor shall train his employees to perform their duties in accordance with the operating procedures to which they are assigned. These operating procedures include existing Barnes Building specific procedures and Contractor developed procedures.

L. Continuing evaluation of IRP Personnel is essential. IRP personnel, supervisors, associates, or medical personnel will report any incident or problem that might be cause for temporary or permanent removal from IRP duty promptly to the contractor. Any prescribed use of medication that may detract from the ability of a person to perform assigned duties must also be reported.

M. When performance of duty may be impaired by the use of prescribed medication or short-term stress, the person shall be immediately restricted from contract security guard duties.

N. Weapons familiarization/qualification shall be completed IAW the Military Police Firearms Qualification

Course prescribed by Para 2-5b (1), AR 190-14. As a minimum, proficiency testing will include annual qualification firing according to Army qualification standards for the type of weapon being carried. A copy of the individual contractor employee’s weapons qualification shall be presented to the COR at time of contract award and annually thereafter.

O. The Contractor shall provide a monthly training schedule depicting all scheduled training to the COR by the month before training is to begin.

P. Barnes Building Specific Orientation/training requirements: Barnes Building specific training will be initially provided by the COR and US Army Garrison Fort Devens in the following areas. The Contractor will conduct all follow-on training:

1) Barnes Building orientation

2) Barnes building organization and chain of command

3) Location of key areas/facilities

4) Jurisdiction and authority

5) Unique/special safety procedures

6) Rules for the use of force

7) Respond to alarms/bomb threats

8) Gather, report, and record police information

9) Control entrance/exit at a controlled area

10) Barnes building unique search and seizure techniques (when and what to be searched)

11) Other unique orientation/ training requirements

8. GENERAL ADMINISTRATIVE REQUIREMENTS

A. The COR is responsible for reviewing and updating current plans and procedures throughout the life of this contract. The Contractor will not make any alteration to this PWS without prior approval from the

Contracting Officer.

B. Contingency Plan- The Government establishes contingency plans and contingency training missions to support mobilization, or a national emergency, or to augment local Government in the event of national or threats/attacks on Government. Using the Government-furnished plans, the Contractor shall prepare and submit for approval a clear and concise contingency plan to meet any new demands such as increased contractor furnished property (vehicles), extended work hours and expansion of the contractor workforce due to any of the following events. At a minimum the contingency plan shall address:

1) Sudden buildups of military forces in preparation for war, police action, international crises, increase

Force Protection Condition (FPCON), ETC.

2) A natural disaster which impacts upon either the Government’s or contractor’s ability to perform all duties required.

3) Civil disturbances’ (riots, mass demonstrations, terrorist attacks)

4) Labor strikes, which impact upon either the Governments or contractor’s ability to perform.

Local Government emergencies such as accidents, fires, terrorist attacks, etc. in all cases the contractor shall assume that the army cannot provide any supplemental support to the contractor and will continue to need the same level of support under the contract.

6) The contingency plan shall designate a single point of contact within the Contractor’s organization for coordination of contingency and mobilization planning activities.

C. Quality Control:

1) Quality control is the responsibility of the contractor. The Contractor shall establish and implement a system of supervisory checks and controls to ensure that the minimum requirement and standards outlined are met.

2) The Contractor shall submit a copy of this quality control plan for approval to the Contracting Officer within 75 days after contract award. Any supplements required shall be submitted within 30 days. Any changes made during the contract performance period shall be submitted and approved by the

Contracting Officer prior to implementations.

D. Safety: The Contractor shall establish and maintain an accident prevention program. The safety program will conform to requirements of applicable AR 385-10 and to the occupational safety and health act of

(1970, OSHA). Procedures for federal and state “Occupational safety and health inspections and investigations at contractor work places on DOD installations are outlined in DODI 1000.18 at Appendix

E. This plan shall be in place and submitted within 30 days of contract award.

E. Energy conservation- the contractor shall instruct employees in appropriate utilities conservation practices.

Contractor’s employees and in turn the contractor, shall operate under conditions which preclude the waste of utilities.

F. Physical Security / Key control – the contractor will provide security and key control for Government-owned / provided facilities, sentry stations, administrative areas and equipment IAW AR 190-51, AR 190-

11, and AR 190-13.

G. Procedures Manual - The COR will provide, within 15 days after award, all existing necessary procedures /

SOP’s to the contractor. The Contractor shall develop a procedure manual that supplements existing guard related procedures / SOP related to this effort. This procedures manual shall be submitted no later than seventy five (75) days after contract award, and shall be accepted by the COR within fifteen days after initial submission.

9. DELIVERABLES:

Title Frequency PWS Paragraph

No.

Chief of Guards Qualifications With proposal submission PWS paragraph 6

Training Schedule Monthly PWS paragraph 7

Inspections, Check, Observations

Daily PWS paragraph 10

Watch Guard Patrol Agency

License

With proposal submission, time of award and when required by COR

PWS paragraph 10

Procedures Manual 75 days after contract award PWS paragraph 8

Quality Control Plan 75 days after contract award PWS paragraph 8

Weapons/Firearms

Qualification

At time of award and annually PWS paragraph 7

List of Contractor Employees Five days after contract award and quarterly PWS paragraph 6

Transition In/Transition Out

Plan

With proposal submission PWS paragraph 21

Contingency Plan As required PWS paragraph 8

Daily Report Daily PWS paragraph 10

Safety Plan Within 30 days of contract award PWS paragraph 8

10. SPECIFIC TASKS

A. The COR, the Fort Devens Police Supervisor, or the Fort Devens Security Officer/Antiterrorism Officer shall provide situation briefs identifying unique conditions that may affect normal daily operations.

B. The Contractor shall comply with all applicable federal, state, and local laws and requirements necessary for performance of this contract. It is the Contractor’s responsibility to obtain any and all federal, state, or local licenses required by such authority for the purpose of fulfilling the requirements of this contract except as stated above. At a minimum, the contractor shall provide a copy of the Commonwealth of

Massachusetts Department of State Police Watch Guard Patrol Agency License, issued to the prime contractor/corporation submitting a proposal, with the contractor’s proposal submission and in accordance with the table above. The License provided by the prime contractor/corporation shall be issued to the contractor submitting the proposal with the resident manager, superintendent or official representative of that contractor listed on the license.

C. The Contractor shall ensure that all of his/her employees comply with and abide by all regulations, directives, manuals, and circulars indicated in this PWS.

D. The shift supervisor shall implement existing regulations and otherwise carry out routine procedures, and operations of the guard unit. They shall immediately report all violations of security procedures to the

COR. All shift supervisors and assistant shift supervisors shall have an automobile and radio at their disposal and be armed.

E. The Contractor shall submit to COR, the Fort Devens Police Supervisor, and the Fort Devens Security

Officer/Antiterrorism Officer immediately, a full report of all incidents, which pose any actual or potential threat to the facility’s security, or safety of the personnel located there. If there is any doubt as to whether a report should be filed, that doubt should be resolved in favor of reporting the incident or condition.

Government owned facilities or equipment found to be in need of repair shall be reported within 1 hour of discovery to the designated shift supervisor. Report all violations of security procedures discovered to the facility manager/COR.

F. Discover and detain, by use of necessary force, trespassers, or persons who illegally gain or attempt to gain access to restricted areas. Discover and detain persons suspected of committing other offense, improper transport of weapons, etc. and IAW installation SOP’s and/or special orders.

G. In emergencies, such as fires or accidents, or in the event of unusual occurrences adversely affecting

Governmental interest, or public safety, the shift supervisor may redirect all posts and cause the contractor to summon appropriate assistance and/or render such aid as may be necessary or logical under the circumstances without prior approval of the contracting officer. This may include rendering first-aid until medical help arrives, assisting with control of traffic and personnel, engaging in firefighting duties, protecting evidence at the scene of a crime, or guarding an area following a natural disaster or serious incident.

H. The contractor shall provide a daily report of inspections, checks, and observations to include number of contractor personnel, by name, shift tour of duty on site during the 24 hour period, and items requiring the

COR or contracting officer’s attention, which will include, but not limited to, any violations of security procedures discovered or posture. Verbal instructions shall also be included in the daily report. They are instructions given to a contractor employee by a party, to include the Fire Department, State Police, the building senior occupant shall include the names, the instructions given, the action(s) taken and remarks. A negative report, or in the absence of any violations etc. shall also be provided in the daily report. The daily report shall also contain the Random Access Measures (RAM) and any security deficiencies identified.

The method of transmission is email or fax.

11. Stationary Security Guard Assignment

The guard force shall:

A. Provide ingress/ egress control at the station of assignment.

B. Maintain constant radio capability to access the security desk.

C. Maintain a log of all vehicles and personnel entering and leaving the guard station, as required by the specific

Barnes Building SOP.

D. Advise security desk whenever any unauthorized personnel or suspicious activity is observed and request assistance if necessary.

E. Patrol Security Guard assignment. The contractor shall provide a vehicular-mounted roving security patrol force to perform security checks of Barnes Building facilities. The Patrol Security Force shall:

F. Provide roving patrols to perform security checks of those facilities identified.

G. Promptly notify the security desk of all buildings found to be unsecured and/or other observations that appear to be out of the usual.

H. Maintain radio communications.

I. Physically check all facilities to ensure that all accessible doors/windows at ground level and others that are readily accessible are shut and locked.

J. Maintain a record of all facilities-checked, patrol activity, and other guard activities performed.

K. Advise security desk whenever any unauthorized or suspicious personnel or activity is observed and request assistance if necessary.

L. Notify the Boston Police, and/or fire department, and COR in the event of an emergency situation.

M. Comply with special guard post requirements.

N. Contactor shall provide personnel and equipment to perform duties for the 5 guard posts indicated. At no time shall a post be left unattended unless directed by the COR. Contractor shall ensure each employee is thoroughly familiar with general and special guard orders before being posted.

12. Access to facilities:

Representatives of the Government and / or Governmental contractors may be authorized access to Government furnished facilities. The contractor will comply with each specific Barnes building SOP/Policy.

13. Security of Classified items and information.

Not applicable

14. Authority and Use of Force:

A. The authority of civilian contract security guards is prescribed in AR 190-56. While contract civilian security guards shall not be delegated command authority to perform law enforcement functions, there is necessarily a very limited overlap in the activities performed by the security guard and law enforcement personnel. For example, a contract security guard, if necessary to protect property, may detain persons and turn them over to the law enforcement authorities.

B. Contractor employees serving as supervisors and security guards under this contract shall bear and may use firearms while performing security guard duties on the installation. Use of force shall not exceed that as outlined in AR 190-14.

15. Legal and Administrative Proceedings.

Contactor shall require employees to cooperate to the fullest extent possible when called upon to testify or submit a statement in a court-martial proceeding before a commissioner’s court or in any other legal proceeding. Any cost will be at the contractor expense for this proceeding.

16. Contingencies

The contractor shall provide additional resources, IAW the approved contingency plan, when directed to do so by the contracting officer. Any additional personnel needed in the implementation of the contingencies plan will be at the same rate as the contract was bid and order for.

17. Lost and found property

The contractor shall ensure that all articles found by contractor’s employees are turned in to the COR within one workday.

18. APPLICABLE REGULATIONS AND MANUALS

A. Publications listed below form a part of this performance work statement to the extent referenced. The

Government will make electronic copies of these publications available for review prior to proposal due date and throughout the contract performance period at the designated Installation location.

NUMBER TITLE DATE

DOD MANUAL

5100.76-M

PHYSICAL SECURITY OF SENSITIVE CONVENTIONAL ARMS,

AMMUNITION, AND EXPLOSIVES (AA&E) 4/17/2012

U.S. ARMY REGULATIONS

40-5 PREVENTIVE MEDICINE 5/25/2007

190-11 PHYSICAL SECURITY OF ARMS, AMMUNITION, AND EXPLOSIVES 9/5/2013

190-13 THE ARMY PHYSICAL SECURITY PROGRAM 2/25/2011

190-14

CARRYING OF FIREARMS AND USE OF FORCE FOR LAW

ENFORCEMENT AND SECURITY DUTIES 3/12/1993

190-51

SECURITY OF UNCLASSIFIED ARMY PROPERTY (SENSITIVE AND

NONSENSITIVE) 9/30/1993

190-56 THE ARMY CIVILIAN POLICE AND SECURITY GUARD PROGRAM 3/15/2013

380-67 PERSONNEL SECURITY PROGRAM 1/24/2014

525-13 ANTITERRORISM 2/17/2017

530-1 OPERATIONS SECURITY 9/26/2014

600-85 THE ARMY SUBSTANCE ABUSE PROGRAM 11/28/2016

710-2 SUPPLY POLICY BELOW THE NATIONAL LEVEL 3/28/2008

U.S. ARMY PAMPHLETS

385-40 ARMY ACCIDENT INVESTIGATIONS AND REPORTING 3/18/2015

U.S. ARMY TECHNIQUES PUBLICATION

3-39.32 PHYSICAL SECURITY 4/30/2014

B. Copies of applicable US Army regulations may be requested and / or reviewed at the Barnes Building. If during the life of this contract any regulations are updated the contractor will follow the most current regulation to date. When regulation is updated the COR will supply the new regulation.

C. The contractor is responsible for employees’ adherence to all required Regulations

19. SECURITY GUARD POSTS AND STAFFING

Location Personnel HRS/Days a week

# 1 Control Post Lobby 2 Guards 24/7 weekends and holidays 24/7 weekends and holidays

# 2 Roving Patrol (Vehicle)

2 Guards

0500-1800- Mon-Fri except holidays

# 3 Loading Dock 1 Guard 0500-1800 Mon-Fri except holidays

# 4 E Street Access Control 1 Guard 0500-1800- Mon-Fri except holidays

#5 MEPS Control Point / Roving

Guard

1 Guard 40 hours per week to cover peak periods and special events including weekends and holidays

A. The Contractor shall patrol the entire Barnes Building site, including parking lots by foot or mobile patrol to provide continuous surveillance of the facilities. Contractor will check and patrol all first floor windows, D and

E Street entrances, and patrol every floor of the building once every hour and all tenant organizations that are housed in the Barnes building. Overall traffic control related duties are the responsibility of the Boston Police

Department.

B. Jurisdiction- the US Army has only a proprietary interest in the Barnes Building and its parking lots. The

Federal Government exercises no law enforcement jurisdiction. The Contractor shall request assistance from the

B…