VHH SOW Elevator TRD03.docx
DOCX document 33 KB Posted
- Attached to
- Elevator Preventative Maintenance TRD03 RFQ
- Solicitation number
- BD-27-1053-1053C-CSR-132426
- Issued by
- Hampden County, Massachusetts
About this file
This is a Statement of Work for the Veterans Home at Holyoke, a Massachusetts state agency, seeking qualified vendors to provide elevator preventative maintenance and service under the Massachusetts Operational Services Division TRD03 contract. The project involves comprehensive 24/7 preventive maintenance and repair services for four KONE passenger/service elevators located at 120 Cherry Street, Holyoke, MA. Services required include regularly scheduled maintenance tasks, diagnostic checks, safety inspections based on KONE manufacturer recommendations and Massachusetts state legislation, emergency and non-emergency repair services, and coordination of annual state inspections. The vendor must provide all labor, parts, materials, tools, and supervision necessary to maintain the elevators in safe, reliable, and compliant operating condition. A mandatory bid walkthrough is scheduled for Wednesday, August 26, 2026, from 8:00 to 10:00 AM. The selected vendor must maintain 24/7 coverage with emergency response arrival on-site within two to three hours of breakdown reports and submit comprehensive written quotes for repairs not covered under the baseline contract within forty-eight hours.
The scope of work requires strict compliance with Massachusetts Elevator Regulations (524 CMR) based on the 2013 ASME A17.1 Safety Code for Elevators and Escalators. The vendor must implement site logistics protocols including technician check-in and check-out procedures, coordinate and execute annual Massachusetts state inspections and safety tests, and provide written or electronic notification to facility management exactly one month prior to the target testing date. Contact information for the awarding entity includes Jeremy Meade, Institutional Foreman, at 413-552-4765 or jeremy.meade@mass.gov, and John Fydenkevez, Third Class Engineer, at 413-552-4748 or john.fydenkevez@mass.gov. The file does not specify pricing terms, contract duration, renewal options, funding amounts, or award dates.
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Text version
VHH PM Elevators Project # VHH120ELEVATORS
AWARDING ENTITY
Awarding Entity: Veterans Home at Holyoke Agency Name and Address: 120 Cherry Street Holyoke, MA Project Number: VHH120ELEVATORS
CONTACT INFORMATION
Name and Title: Jeremy Meade, Institutional Foreman John Fydenkevez, Third Class Engineer Phone: 413-552-4765 413-552-4748 Email Address: jeremy.meade@mass.gov john.fydenkevez@mass.gov
CONTRACT AND BIDDING INFORMATION
Project Name: VHH PM Elevators Project Description: Elevator preventative maintenance and service Bid Walkthrough: Wednesday 8/26/2026 8:00 – 10:00 OSD Trade Category: TRD03
SCOPE OF WORK
1. Objective and Overview The Massachusetts Veterans Home at Holyoke requires a comprehensive, 24/7 service and preventive maintenance contract for four (4) KONE elevators located at 120 Cherry Street, Holyoke, MA. The selected Vendor will provide all labor, parts, materials, tools, and supervision necessary to maintain the vertical transportation equipment in a safe, reliable, and compliant operating condition.
2. Equipment Covered
· Equipment Type: KONE Passenger/Service Elevators
· Quantity: Four (4) units
3. Preventative Maintenance Requirements
· Basic Maintenance: Perform regularly scheduled maintenance tasks, diagnostic checks, and safety inspections based strictly on KONE manufacturer recommendations and Massachusetts state legislation.
· Asset Preservation: Deliver high-quality preventive care designed to maximize equipment life expectancy, minimize wear, and mitigate the long-term need for major capital repairs.
4. Repair Services and Call-Outs
· Call-Out Coverage: Provide emergency and non-emergency repair services for sudden breakdowns, equipment failures, or when immediate attention is critical.
· Quotation Turnaround: Submit a comprehensive written quote for any repairs not covered under the baseline contract within forty-eight (48) hours of identifying the service need.
5. Service Hours and Response Times
· Operating Hours: 24 hours a day, 7 days a week, 365 days a year (24/7 coverage).
· Emergency Response: Arrive on-site within two to three (2-3) hours of the initial fault or breakdown report.
6. Site Logistics and Protocols
· Check-In/Check-Out: Upon arriving at the facility, the Vendor’s technicians must officially sign in at the designated station before beginning work on any elevator.
· Departure: Technicians must officially sign out immediately upon completing the work and prior to leaving the premises.
7. Compliance and State Inspections
· Regulatory Standard: All maintenance, repairs, and testing must strictly meet Massachusetts Elevator Regulations (524 CMR) based on the 2013 ASME A17.1 Safety Code for Elevators and Escalators.
· Annual State Testing: Coordinate, schedule, and execute the annual Massachusetts state inspection and safety tests.
· Notification Milestone: Provide a written or electronic reminder of the upcoming annual test to the Veterans Home management exactly one (1) month prior to the target testing date.
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