USS-20-8114-P Contract - Signed.pdf

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Attached to
Information Technology Service Management Solution and Support
Contract number
USS-20-8114-P
Issued by
Wisconsin

About this file

This is a contract agreement between the University of Wisconsin and Alemba Group Inc., executed on October 28, 2020, under contract number RFP USS-20-8114-P. The contract resulted from a Request for Proposal issued by the University on January 15, 2020, with Alemba Group Inc.'s response submitted and signed on February 5, 2020.

The contract covers Information Technology Service Management services to be provided by Alemba Group Inc. The agreement incorporates multiple governing documents in order of precedence, including future contract amendments, official purchase orders, specific contract terms, Alemba Group Inc.'s Framework Agreement A700790, the vendor's RFP response, the original RFP terms and conditions, and various operational policies including disaster recovery, cloud procedures, and data security policies. The contract requires written agreement from both parties for any amendments and establishes a comprehensive framework for IT service management delivery to the University of Wisconsin system.

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Text version

CONTRACT

CONTRACT NUMBER: RFP USS-20-8114-P

COMMODITY OR SERVICE: Information Technology Service Management

This Agreement is entered into between the University of Wisconsin, hereinafter referred to as the "University", and Alemba Group Inc.

Whereas the University issued a Request for Proposal (RFP) dated January 15, 2020 and

Whereas the University wishes to award a contract pursuant to that process; and

Whereas Alemba Group Inc wishes to provide product and services requested in the RFP;

NOW, THEREFORE, in consideration of the mutual promises, covenants, and agreements hereinafter set forth, Alemba Group Inc and the University do hereby agree as follows:

1. Alemba Group Inc agrees to supply such commodity or service in accordance with the terms, conditions, and specifications of the RFP, and Alemba Group Inc’s response including the original response signed and dated February 5, 2020. The RFP and Response are incorporated and made a part of this contract.

2. In the event of any inconsistency in this Contract, the inconsistency shall be resolved in the following order of precedence:

A. Any future contract amendments.

B. Official Purchase Orders C. The specific terms and conditions stated herein D. Alemba Group Inc’s Framework Agreement number A700790, signed by both parties E. Alemba Group Inc’s response to the RFP, including the original response signed and dated 5, 2020 F. Terms and Conditions of RFP USS-20-8114-P, dated February 5, 2020 G. Alemba Disaster Recovery Plan Business Continuity H. Alemba IT Services Cloud Procedures I. ITS Customer Data Security and Retention Policy

3. This Agreement may be amended only by written agreement of both parties.

For: University of Wisconsin For: Alemba Group Inc

By: By:

Title: Title:

Date: Date:

DocuSign Envelope ID: E9355F22-6324-497B-BC7B-47C531DBFD02

10/28/2020 | 9:24 AM CDT

Account DirectorProcurement Specialist

10/28/2020 | 10:40 AM CDT

2020-10-28T08:40:20-0700
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