UB_Billing_Sample.pdf

PDF 120 KB Posted

Attached to
Utility Bill Printing & Mailing
Solicitation number
22-086-RFP
Issued by
Yolo County, California

About this file

This is a billing sample document supporting the City of West Sacramento's Request for Proposal for utility bill printing and mailing services. The RFP seeks qualified firms or individuals to provide comprehensive utility bill services, including printing, mailing, and electronic options that allow customers to view, receive, and pay bills online. The document establishes standardized terminology for the procurement process, with synonymous terms defined for proposers, firms, consultants, suppliers, vendors, and contractors, as well as clarification that purchase orders, contracts, and agreements are interchangeable terms within the context of the solicitation.

The sample billing document serves as a reference for proposers to understand the format, content, and specifications required for utility bills to be produced under the contract. This file appears to be provided as a template or example to guide bidders in understanding the City's current billing practices and expectations for service delivery. The specific pricing terms, contract duration, renewal options, response deadlines, and other procurement details would be outlined in the main RFP document rather than this billing sample.

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Text version

FIRST NAME LAST NAME

#### SWEET MAPLE WAY

SACRAMENTO, CA 95833

City News

Utility Billing Services Counter, on the first floor at

City Hall, is open for walk-in payments and services from 9 am-4 pm Monday through Friday, closed for lunch from 12 pm - 1 pm

Reminder: A portion of your sewer rate is based on your winter water use average. Now is the time to adjust your irrigation timer for winter.

Remember to turn off your irrigation during and for 48 hours after a measurable rain event.

Please return this coupon along with payment

UB023494000020506

1110 W Capitol Ave

West Sacramento, CA 95691

916-617-4589

Customer Account Information

Billing Date:

Customer Name:

Account Number:

Service Address:

Service Period:

Security Token:

2/14/2023

XXXX XXXX

XXXX HOUSTON ST

1/1/2023 to 1/31/2023

Billing Summary - see back of bill for more detail

Current water charges 53.34 Current sewer charges* 27.44 Current refuse charges 124.28

Current Charges 205.06

Previous Balance 205.06 Payments received 205.06 Adjustments or Penalties 0.00 Additional billing 0.00 Deposits 0.00

Total Amount Due by 3/10/2023 $205.06

Bill Date Account # Service Address Balance Due Due Date

2/14/2023

### HOUSTON ST

$205.06

3/10/2023

Amount Enclosed

Billing Messages

*Sewer Rate Assistance:

Low-income customers may qualify for

Regional San’s Rate Assistance Program. Visit www.sewerlifeline.com or call (916) 875-5500 to apply.

Effective July 1, 2017: Approximately 36% of your regional wastewater treatment fees are required to fund the EchoWater

Project mandated by the State of California in 2010. For more information visit www.regionalsan.com.

For Regional San billing questions call (916) 617-4589.

Please make checks payable to

City of West Sacramento

P.O. Box 2220 - West Sacramento, Ca 95691-7220 Email: utility@cityofwestsacramento.org

Ph: (916) 617-4589 Fax: (916) 373-9006

FIRST AND LAST NAME

#### SWEET MAPLE WAY

SACRAMENTO, CA 95833

000224 www.cityofwestsacramento.org

RecordIndex000224

General Information

Accounts/billing (916) 617-4589

Maintenance for Water or Sewer (916) 617-4850

Service on Commercial Garbage Bins (800) 374-4778

Residential Garbage Cart Service (866) 844-1508

Emergency Water/Sewer Service (916) 617-4850

Telephone payments (844) 508-3522

Charges for services are billed monthly. It is the responsibility of the customer to make payment whether or not a bill is received. A bill is considered past due if a payment is not received by the due date indicated on the front of this bill. All past due bills shall be assessed penalties. Failure to pay may constitute a lien against the property.

Customers are responsible for notifying the City of West Sacramento of any changes, such as mailing address, for their utility account within 60 days of the change.

G a llo n s

Billing details for Acct ###### Water Service

WTR. METER 4" 409.61

WTR. METER 4" - Consumption 1,048.30

BACKFLOW CHARGE 7.50

1,465.41

Sewer Service

RESIDENT 2 OR MORE 2,109.00

CITY SEWER COLLECTION FEE-MULTI 620.16

2,729.16

Refuse Service

MULTI FAMILY BIN 755.52

MULTI FAMILY BIN 503.68

MULTI FAMILY BIN 503.68

MULTI FAMILY BIN 755.52

MULTI FAMILY BIN 503.68

MULTI FAMILY BIN 755.52

MULTI FAMILY BIN 503.68

4,281.28

Water Meter Usage

Your water use in January 2021 was 385302.28 gallons Your water use in January 2022 was 320824.68 gallons Your water use in January 2023 was 322687.2 gallons

Dates Serial No. Readings

CCF

Consumption Gallons

1/31/2023 1##### 24124.29 431.4 322,687.2

Water Consumption Usage History

385302

320825 322687

2021 2022 2023

50000

100000

150000

200000

250000

300000

350000

400000

Need to update your contact information on your account ######?

Address

City

State

Zip

Phone email

Looking for a payment location?

1) 1110 W Capitol Ave - 1st floor lobby

2) 1110 W Capitol Ave - west side of parking lot

3) West Sacramento Community Center -

1075 W. Capitol Ave, located in the lobby.

4) To pay your utility bills online www.cityofwestsacramento.org

5) 24 hour telephone payment line

1-844-508-3522

January

File details come from the government source that posted it. Updated .