B.05_Attachment_004_-_Past_Performance_Questionairre.docx

TIB-2020-RFQ-0003

PAST PERFORMANCE – QUESTIONNAIRE

______________________ has listed your firm as a reference for the work they have performed for you. Our firm has submitted a proposal to a solicitation by the Federal Retirement Thrift Investment Board (FRTIB). In accordance with Federal Acquisition Regulations (FAR), they will evaluate our firm's past performance. Your candid response to the questionnaire will assist the evaluation team in this process. Please complete the questionnaire as thoroughly as possible. Your rating is an essential part of the evaluation process to award a federal contract to a company that is the best value to the FRTIB.

We understand that you have a busy schedule and your participation in this evaluation is greatly appreciated.

GENERAL INSTRUCTIONS:

1. Please fill out the chart below.

2. The FRTIB requests that a Corporate Official completes this questionnaire and submits directly to the FRTIB by 3pm EST on November 7, 2019. Please send form directly to Monique.Mitchell@tsp.gov and Matthew.Hamilton@tsp.gov.

3. Please provide a brief narrative answer for questions 1 & 10.

4. If you have a neutral rating or if something is not-applicable to a question, please just write Neutral or N/A.

NAME OF COMPANY

CONTRACT NUMBER

TITLE OF CONTRACT

PERIOD OF PERFORMANCE

COMPANY POINT OF CONTACT (POC)

POC EMAIL

POC TELEPHONE NUMBER

QUESTIONNAIRE

1. Please briefly describe the work performed by this contractor. (50 words)

2. How satisfied were you with the overall performance? (0 = Un-Satisfied, 5 = Completely Satisfied)

3. Was the contractor amenable to changes to the contract? (0 = No, Not At All, 5 = Yes, Very Much So)

4. How satisfied were you with your contractor’s service team? (0 = Un-Satisfied, 5 = Completely Satisfied)

5. How satisfied were you with recruitment services provided? (0 = Un-Satisfied, 5 = Completely Satisfied)

6. Did the contractor provide individuals that were considered qualified for the positions you were looking to recruit?

7. How satisfied were you with the timeliness of any services provided? (0 = Un-Satisfied, 5 = Completely Satisfied)

8. If you experienced any difficulties with any services, how satisfied were you with the response and resolution? (0 = Un-Satisfied, 5 = Completely Satisfied)

9. If you need similar recruitment services in the future, how likely are you to re-hire this contractor? (0 = No Chance of Re-Hire, 5 = Certain to Re-Hire)

10. Please note any additional feedback on this manager that you believe would be helpful.