Attachment_E-Questions_for_References.doc

ATTACHMENT E

QUESTIONS TO BE ASKED OF PERSONS LISTED AS REFERENCES

1. How long and in what capacity have you known the contractor?

2. Has the contractor provided auditing services for you? How would you rate the contractor’s experience auditing grassroots groups or non-governmental organizations?

3. On a scale of 1 to 5 (5 being most favorable), how would you rate the contractor’s general communications and analytical skills?

4. On a scale of 1 to 5 (5 being most favorable), how would you rate the technical competency level of the contractor and his/her staff?

5. On a scale of 1 to 5 (5 being most favorable), how would you rate the contractor’s Spanish writing and speaking skills?

6. Would you consider this contractor to be timely in performing services (responding to information requests, writing and submitting reports by the established due dates, etc.)?

7. How does the contractor perform as part of a team and/or as a team leader?

8. Does the contractor demonstrate a professional attitude in all business relationships, including with individuals or groups of various ethnicities and economic backgrounds?

9. Does this contractor utilize cost control measures in providing services at a fair and reasonable rate?

10. How would you rate the overall quality of customer service that this contractor has provided for you?

11. How would you best describe the contractor’s professional strengths and weaknesses?

Company Name (provider of information): __________________________________

Contractor Name (for whom you are providing information): __________________

Country: _______________________________

Solicitation Number: _____________________