Supplemental_Janitorial_Services_for_CPD_(Addendum__4_Revision).pdf
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- Attached to
- Supplemental Janitorial Services for CPD
- Solicitation number
- COC-IFB-FY27-31068
- Issued by
- Middlesex County, Massachusetts
About this file
Summary
This is an Invitation for Bid (IFB) issued by the City of Cambridge, Massachusetts for supplemental janitorial services at the Robert W. Healy Public Safety Building located at 125 Sixth Street, Cambridge, MA. The solicitation seeks sealed electronic bids to maintain approximately 100,000 square feet of cleanable floor space across five floors housing the Police Department and Emergency Communications Center. Services include daily cleaning of office spaces, restrooms, laboratories, lunchroom, and fitness center areas featuring various flooring types including terrazzo, VCT, carpet, ceramic tile, seamless epoxy, and marble. The scope encompasses mandatory daily, weekly, monthly, quarterly, and semi-annual cleaning tasks with specific performance standards. A mandatory walkthrough is scheduled for Tuesday, July 28, 2026, at 10:00 AM. Sealed bids must be submitted electronically via the City's e-Procurement Portal prior to 11:00 AM on Thursday, August 6, 2026. Contract award is anticipated within forty-five days of bid opening. The contract term is for one year with two subsequent optional renewal years, with rates remaining firm throughout the contract period.
Bidders must submit pricing for all three contract years based on an estimated 4,992 cleaning hours per year at rates covering labor, materials, equipment, and all associated expenses. The City of Cambridge living wage requirement as of March 1, 2026 is $20.32 per hour minimum. Quality requirements include a minimum five-year track record in Massachusetts under the current business name, three years of experience cleaning at least three secure municipal, state, or federal facilities of 100,000+ square feet, submission of a surety commitment letter for a 50% performance bond, CORI compliance for all employees, and a local main office within one hour radius of the facility. Bidders must provide certificates of insurance including general liability, commercial liability, automotive, umbrella, and workers' compensation coverage with specified limits and the City named as additional insured. All vacuum cleaners must be HEPA-filtered and all cleaning products must be US Green Sealed certified. The City will provide paper products, hand soaps, trash liners, and feminine hygiene supplies; the contractor supplies all other materials and equipment. Work schedules include weekday shifts from 4:00 PM to 11:00 PM and weekend/holiday coverage as needed.
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FILE NO. COC-IFB-FY27-31068 Supplemental Janitorial Services for CPD;
SUBMIT INVITATION FOR BID PRIOR TO: 11:00 am on Thursday, August 6, 2026
1. INVITATION FOR BID
If, at the time of the scheduled bid opening, City Hall is closed due to uncontrolled events such as fire, snow, ice, wind, or building evacuation, the bid opening will be postponed to the same time on the next normal business day. Bids will be accepted until that date and time.
FILE #: COC-IFB-FY27-
31068
SERVICES: Janitorial Services
TO: Elizabeth Unger, Purchasing Agent PH: 617-349-4310
795 Massachusetts Avenue
Cambridge, MA 02139
The undersigned submits this sealed bid to provide the services identified above, described in the specifications herein and advertised in the Cambridge Chronicle on Thursday, July 16, 2026 which is to be opened at 11:00 am on Thursday, August 6, 2026.
This bid may be downloaded and submitted to the City’s e-Procurement Portal at:
https://procurement.opengov.com/portal/cambridgema, File No. COC-IFB-FY27-31068. Parking is limited at this location. It is strongly recommended that the bids are submitted online in advance of the due date and time. Without exception, responses will not be accepted after the submission deadline regardless of any technical difficulties such as poor internet connections. Late bids will not be accepted.
Sealed general bids will be received until Thursday, August 6, 2026 prior to 11:00 am. Bids will be accepted electronically via the e-Procurement Portal prior to the date and time above.
The undersigned certifies that this bid is made without collusion with any other person, firm or corporation making any other bid or who otherwise would make a bid. The undersigned agrees to furnish the services in strict accordance with the bid documents, which consist of this Invitation for Bid and all attachments hereto. "The submitted bid must be without conditions, exceptions or modifications to the bid document”.
This bid process and the award of the contract are made in conformity with M.G.L. c. 30B, unless otherwise stated. See the below General Terms and Conditions that shall become part of any
Contract awarded through this Invitation for Bid.
https://procurement.opengov.com/portal/cambridgema
2. GENERAL TERMS AND CONDITIONS
GENERAL TERMS AND CONDITIONS
LAWS: All deliveries shall conform in every respect with all applicable laws of the
Federal government, Commonwealth of Massachusetts and City of Cambridge.
EQUAL
OPPORTUNITY:
The Vendor in the performance of the contract shall not discriminate on the grounds of race, color, religious creed, national origin or ancestry, age, disability, sexual orientation, marital status, family status, military status, source of income, or sex in employment practices or in the selection or retention of subcontractors, and in the procurement of materials or rental of equipment. The City may cancel, terminate or suspend the contract in whole or in part for any violation of this paragraph
TAXES: Purchases made by the City are exempt from the payment of Federal excise tax and the payment of Commonwealth of Massachusetts sales tax (except for gasoline) and any such taxes must not be included in the bid prices.
QUANTITIES: Unless otherwise stated, the quantities set forth herein are ESTIMATES ONLY.
The City reserves the right to purchase the commodity(ies) specified in any amount less than the estimated amount.
BID PRICES: Bid prices shall include transportation and delivery charges fully prepaid to the
City of Cambridge destination. Where the unit price and the total price are at variance, the unit price will prevail.
PAYMENT SCHEDULE: Payment shall be in accordance with milestones specified in the scope of work.
The City shall not prepay for goods or services.
DELIVERY AND
PACKAGING:
Deliveries must be made in such quantities as called for in the purchase order and in the manufacturer's original packages. All deliveries must be “inside” delivery with no assistance from City personnel. Tailgate deliveries will not be accepted. Rejected material will be returned to the vendor at the vendor's expense.
MODIFICATION OF BIDS: Prior to bid opening, a bidder may correct, modify or withdraw its bid by making the request in writing prior to the time and date for the bid opening. All corrections and modifications must be delivered to the Purchasing Department in a sealed envelope indicating that it contains a modification or correction of the original bid submitted for the particular commodity and indicating the time and date of the bid opening.
REJECTION OF
BIDS:
The City reserves the right to reject, in whole or in part, any and all bids if it is in best interest of the City to do so.
AWARD OF CONTRACT: Contract(s) will be awarded within forty-five days of the bid opening unless award date is extended by consent of all parties concerned. The continuation of any contract into the next fiscal year shall be subject to the appropriation and availability of funds.
INDEMNITY: Unless otherwise provided by law, the Vendor will indemnify and hold harmless the City against any and all liability, loss, damages, costs or expenses for personal injury or damage to real or tangible personal property which the City may sustain, incur or be required to pay, arising out of or in connection with the performance of the Contract by reason of any negligent action/inaction or willful misconduct by the Contractor, its agents, servants or employees
TERMINATION OF
CONTRACT:
Except as otherwise provided in the Articles of Agreement, the City may terminate the contract upon seven days’ notice.
ASSIGNABILITY: The Vendor shall not assign, sell, subcontract or otherwise transfer any interest in this contract without the prior written consent of the City.
MATERIAL SAFETY DATA SHEETS: Pursuant to M.G.L. c. 111F, ss. 8, 9, and 10, any vendor who receives a contract resulting from this invitation agrees to submit a Material Safety Data Sheet for each toxic or hazardous substance or mixture containing such substance when deliveries are made. The vendor agrees to comply with all requirements set forth in the pertinent laws above.
3. CONTRACTOR'S INSURANCE OBLIGATIONS
Contractor must provide the City of Cambridge with insurance policies as stated below at the expense of the Contractor. The Insurance
Certificate must be written in the name of the City as an Additional Named Insured in order to protect the interest of the City from any liability which might be incurred against it as the result of any operation of the Contractor, its subcontractors or their employees.
The insurance required shall include all major divisions of coverage, and shall be on a comprehensive general basis including Premises and Operations (including X-C-U), Owner's and Contractor's Protective, Products and Completed Operations, and Owned, Non-owned, and Hired Motor Vehicles. Such insurance shall be written for not less than any limits of liability required by law or the following limits, whichever are greater.
Certificates must be presented to the City at the time the contract is signed by the contractor. The Contractor and all subcontractors waive subrogation rights against the City of Cambridge for all losses.
EACH POLICY SHALL CONTAIN A 30-DAY NOTICE OF CANCELLATION, CHANGE OR NON-RENEWAL.
NOTICE OF OCCURRENCE is to be given to the City Manager, City of Cambridge, City Hall, 795 Mass. Ave., Cambridge, MA 02139.
Carriers must have an A.M. Best rating of A X or better.
A. Owner's Protective Liability:
Each Occurrence: $1,000,000 Aggregate: $1,000,000
B. Commercial Liability:
General Aggregate: $2,000,000 Products Completed Operations Aggregate: $1,000,000 Personal Injury and Advertising Limit: $1,000,000 Each Occurrence: $1,000,000
C. Automotive-For all owned, non-owned, hired and leased vehicles:
Each Occurrence Combined Single Limit of: $1,000,000 Bodily injury - each person: $1,000,000
- each accident: $1,000,000 Property damage-each occurrence: $1,000,000
D. Umbrella:
Combined single limit: $2,000,000 General aggregate: $2,000,000
E. WORKER'S COMPENSATION
Coverage A STATUTORY Coverage B Each Accident: $1,000,000 Disease-Policy Limit: $1,000,000 Disease-Each Employee: $1,000,000
THE CONTRACTOR MAY PURCHASE AND MAINTAIN EXCESS LIABILITY INSURANCE IN THE UMBRELLA FORM IN ORDER TO
SATISFY THE LIMITS OF LIABILITY REQUIRED FOR THE INSURANCE TO BE PURCHASED AND MAINTAINED IN
ACCORDANCE WITH THE REQUIREMENTS SET FORTH ABOVE (IN ADDITION TO THE UMBRELLA LIMITS REQUIRED).
EVIDENCE OF SUCH EXCESS LIABILITY SHALL BE DELIVERED TO OWNER IN THE FORM OF A CERTIFICATE INDICATING
THE POLICY NUMBERS AND LIMITS OF LIABILITY OF ALL UNDERLYING INSURANCE.
THE CITY OF CAMBRIDGE MUST BE AN ADDITIONAL NAMED INSURED ON ANY SUCH UMBRELLA POLICY.
THE CITY RESERVES THE RIGHT, AT ITS SOLE DISCRETION, TO AMEND THE INSURANCE REQUIREMENTS SET FORTH
ABOVE.
4. INFORMATION AND INSTRUCTIONS FOR BIDDERS
TO: Elizabeth Unger, Purchasing Agent
795 Massachusetts Avenue
Cambridge, MA 02139
The undersigned hereby proposes to provide all labor, materials, equipment necessary to provide the
Janitorial Services for the City of Cambridge all in accordance with the attached specifications and following proposal schedule.
One award will be made to the lowest responsive and responsible bidder providing the lowest price as a result of this Invitation for Bid.
A contract will be awarded within forty-five days of the bid opening, unless the award date is extended by consent of all parties concerned.
Prior to the Bid opening, a bidder may correct, modify or withdraw its Bid by unsubmitting their response in the portal. All corrections and modifications must indicate that it contains a modification or correction of the original Bid submitted for the particular commodity and indicating the date and time of the Bid opening.
A sample contract can be found in the attachments. The bidder must be willing to sign the
City’s contract. The City will not accept a bidder’s terms & conditions.
The City reserves the right, in its discretion, to extend the life of the contract at any time.
Living Wage Requirements
The City of Cambridge has a Living Wage Requirement that establishes minimum hourly rates for all
Personnel that work on any City contract. The City of Cambridge's Living Wage as of March 1, 2026 is $20.32 per hour. The Living Wage Requirements can be found in the attachments section.
Wage Theft Prevention Certification
In Executive Order 2016-1, the City of Cambridge established requirements for City contracts in an effort to prevent wage theft. Prospective vendors must provide certifications or disclosures with their bids/proposals. Failure to provide the certifications or disclosures shall result in rejection of the bid/proposal. Please see the Wage Theft Prevention Certification form in the attachments section.
Questions
Bidders shall submit all inquiries regarding this bid via the City’s e-Procurement Portal, located at https://procurement.opengov.com/portal/cambridgema. Questions concerning this Invitation for Bid must be submitted to the procurement portal prior to 11:00 am on Tuesday, July 21, 2026. All answers to inquiries will be posted on the City’s e-Procurement Portal and an addendum will be posted to the portal notifying all bidders of the questions and answers. Bidders may also click “Follow” on this bid to receive an email notification when answers are posted. It is the responsibility of the bidder to check the portal for answers to inquiries and any addenda. Bidders will be required to acknowledge any addenda prior to the submission of their bids.
https://procurement.opengov.com/portal/cambridgema
Bid Results
The tab sheet and the contract award information will not be individually mailed to the bidders. A tab sheet with the bid results will be posted to the portal soon after the bid opening. The tab sheet will include the “contract award” information as soon as it is determined.
Confidentiality and Public Records Law
All bids or other materials submitted by the vendor in response to this Invitation to Bid will be open for inspection by any person and in accordance with the Massachusetts Public Records Law.
Performance Bond Requirement
The successful bidder shall provide the City annually with a performance bond securing its satisfactory performance in an amount equal to fifty (50) percent of the annual contract price. The performance bond shall be issued by a surety authorized to do business under the laws of the
Commonwealth of Massachusetts and shall be in a form acceptable to the City.
All bids must be submitted with a commitment letter by a surety securing the 50% Performance
Bond. The surety shall be authorized to do business under the laws of the Commonwealth of
Massachusetts.
Prevailing Wage Requirements
The equivalent of Prevailing Wage Rates must be paid in the manner prescribed by the attached
Living Wage Ordinance. Please also refer to the Living Wage Ordinance attached herein for other wage requirements. Please review and fill out all pricing worksheets in the attached documents.
5. SCOPE OF SERVICES
Scope Of Services
Background
An estimated 100,000 square feet of cleanable floor space and vertical/horizontal surface areas must be maintained in first-class condition.
The Robert W. Healy Public Safety Building: consists of five floors and is divided into two departments including the Police Department and Emergency Communications Center with several different functional areas: including, general office space, laboratories, restrooms, public areas, lunchroom, and fitness center. There are several different flooring finishes, including terrazzo, resilient sheet flooring, carpeting and seamless flooring systems. The facility is designed with corridors lined with marble and display cases.
The cleanable sq. footage of each floor is 20,000 sq. ft. It contains a variety of VCT, Terrazzo, seamless floor which would require stripping, finishing and burnishing as well as area in offices with
Carpet, common hallways containing Vinyl Tile and Strip Flooring, Terrazzo, Ceramic Tile, Seamless
Epoxy, Rubber Flooring Stair Cover Non-Skid, Resilient Sheet Flooring and Marble.
General Conditions, Cleaning Standards and schedule of Cleaning
Walkthrough - will be on Tuesday
July 28th, 2026, at 10:00AM
Address: Meet Peter Boudreau at
CPD Building, 125 Sixth Street , Cambridge, MA 02142
General Conditions
It is the intent of these specifications to document all services, supplies and equipment required to clean and keep clean all areas not specifically excluded. It is not represented that the following is a complete list of operations to be performed, but it is understood that all items not listed, but required to properly clean and maintain the facilities at a “High Standard of Cleanliness”, shall be included as well as those enumerated in detail.
Contractor’s employees shall report daily, through their supervisor, all conditions not included in the contract, requiring attention of the owner such as broken fixtures, leaking pipes, defective electrical equipment, etc. Unusual conditions shall also be reported, such as unlocked doors, non-routine occupancy, etc.
Equipment and materials are to be supplied by the Contractor, except as noted herein. All vacuum cleaners are required to have HEPA filtered and all cleaning products must be US Green Sealed cleaning products.
Payment of State, Federal and FICA taxes are the responsibility of the Contractor.
Detailed Billing/ Invoice(s) Invoicing after each month’s service shall be no later than the 10th of the month following the work period. All invoices shall be sent to the Cambridge Police Department, 125
Sixth Street, Cambridge, MA 02142.
Extra work supplies and or project cleaning shall be invoiced separately with time sheets. All extra work shall be authorized in advanced by the Cambridge Police Department Facility Manager.
Performance Contractors are expected to maintain an overall cleaning performance level at or above the standards listed. The cleaning standards outlined in this IFB are the minimum acceptable level of performance. Police Department staff inspections will be based on the standards listed. Failure of the contractor to meet an acceptable performance level at any time during the contract period may result in the contractor being placed on probation or contract cancellation.
Labor/Full-time Contractor shall provide an adequate number of competent properly trained personnel with qualified supervision to provide the services required at all times. Contractor shall provide all personnel with a complete set of specifications and cleaning schedules to ensure all required services are completed. Any Contractor’s employee whose employment or performance is objectionable to the City shall be immediately removed from this Contract.
Contractor shall insure satisfactory security clearance for all employees who will perform work on the premises.
All Contractor employees shall be required to comply with the work rules established for the facilities to be cleaned; by shirt, blouse or smock indicating the company name or logo in print large enough to be easily read, and safety shoes and other appropriate gear.
Equipment All tools or equipment required to carry out the operations within the scope of this contract shall be provided by the contractor and shall meet the standards of the Federal Occupational
Safety and Health Act and Commonwealth of Massachusetts Safety Codes. All vacuum cleaners must utilize HEPA filtered.
Security the Contractor is to conduct a CORI, in compliance with the City of Cambridge Cori Policy and then certify to the Police Department that prospective employees pass the CORI review. The City of Cambridge Cori Policy is attached.
In addition, the City through its Police Department reserves the right to conduct its own criminal history background screen pursuant to state and federal laws and regulations.
All Contractor employees, prior to starting work, shall be required to sign in at the Cambridge Police
Department front desk and obtain a Cambridge Police Department access card and a Company ID which must be visibly worn at all times while on premise. They shall swipe their card at the beginning of the shift and at each entry point to gain access and again when they leave.
The Contractor shall be responsible for use of all access cards and/or keys issued. Under no circumstances shall Contractor’s employees admit anyone to areas controlled by an access card or key in their possession. All doors and windows shall be closed and locked upon completion of cleaning operations. All areas shall be double-checked by the on-site cleaning supervisor at end of shift to verify the areas are secured. The Contractor shall not duplicate any keys under any circumstances. Any lost access cards or keys, or need for additional access cards or keys, shall be promptly reported to the Police Department Facility Manager.
To avoid the possibility of tracing lost keys to the premises, the Contractor shall not leave the premise with access cards or keys.
Contractor employees shall not disturb papers or personal effects on desks, open drawers, or cabinets, use telephone, computer equipment, radio or television sets, or tamper with other personal or City property.
Energy Conservation Contractor shall use energy conservation measures for lighting. Only those lights necessary for cleaning in the areas where Contractor’s employees are working shall be illuminated. All lights should be turned off upon completion of cleaning operations in the area.
Inspection the Police Department Facility Manager will conduct periodic inspections of the work. Inspections can occur weekly or on a daily basis depending on any issues that arise with the quality of the work. Contractor’s supervisor shall be available upon request, for joint inspections with the Facility Manager. Contractor’s supervisor to perform nightly inspections utilizing a checklist for all areas and must leave in logbook for City Facility Manager to view next morning.
Extra Work or Project Cleaning Work not considered to be routine, not done on a regular schedule, and not considered under the Special Cleaning section of this contract shall be considered extra work. Extra work shall be performed by the Contractor only at the request of the Facility Manager and must be provided in writing. Extra work and project cleaning shall be at the hourly rate established by contract, which includes overhead, equipment and supplies.
Special Cleaning Floors in heavy traffic areas such as vestibules, lobby, reception areas, waiting areas, self-service areas, require daily vacuuming, wet mopping, spot cleaning and/or spray buffing.
Spot clean glass, inspect, monitor and restock all supplies within restrooms. This shall be done to maintain the building at a high standard of cleanliness.
Materials and Supplies The City shall provide paper products, hand soaps, plastic trash can liners, feminine products and dispensers for those products. All other materials and supplies required to carry out the cleaning operations within the scope of this contract shall be provided by the Contractor and shall be Environmentally Preferable. Environmentally Preferable cleaning product lines must meet the following criteria: the chemicals contain no carcinogens, ozone-depleting substances, formulations with excess phosphate concentrations and volatile organic compounds. Proposed products must be submitted to the City for acceptance before utilization in the facility.
Trash Removal Trash removal shall be to a disposal site designated by the Facility Manager.
Police Department staff will deposit paper and all other recyclable materials in designated office recycle containers. The Contractor shall dispose of office paper, recyclable materials, and all other waste materials on a daily basis, to appropriate locations, and pack it in such a manner that trash will not fly around causing a mess or nuisance.
Work Schedules Work schedules will be established to meet the daily demands based on the work schedule of the building occupants. Contractor will be given a one-week notice of changes in hours, which might necessitate changes in daily demand. Work to be performed:
A. Daily Business Days (Mon. through Fri.) between 4:00P.M. and 11:00 P.M.
B. Weekend (Saturday and Sunday) between 11:00 A.M. and 11:00 P.M.
C. Weekend Public Restrooms (after 4pm during winter months-after 6pm during spring- fall months)
Note: weekend work is only to be utilized to clean areas that during the workweek would have a negative impact on Police Department or Emergency Communications business or employees, i.e.;
when restorative maintenance is performed on the cafeteria flooring, carpet areas or when floors are stripped and waxed in high traffic areas. However, the daily cleaning requirements should be followed as a reference for weekend work as all restrooms, kitchen/break rooms and fitness center should be cleaned.
During the City’s 12 1/2 days that are observed holidays, coverage is needed for the public restrooms and Emergency Communications only.
Organizational Experience Proposers must provide a narrative of training provided to personnel, experience of the work force, organization/supervision, and hourly wage breakout to demonstrate that they possess or have access to the capabilities/specialties requested in this Invitation for
Bid. Certificates of training completion will be required of the Contractor.
Cleaning Standards
The contractor shall agree to meet the following cleaning standards when performing the cleaning schedule outlined in this Invitation for Bid. These cleaning standards shall be used to assess the quality of cleaning performance of the contractor during inspection(s).
Entrances
A. Ashtrays - Shall be free of debris and wiped clean. They shall appear uniformly clean.
Surrounding area shall be swept and clear of debris.
B. Mats and Carpet - Shall be free of spots, stains, gum, dirt, and debris without causing damage.
They shall appear visibly and uniformly clean. Adjoining walls, doors and floor surfaces shall also be free of dust, soil, and cleaner residue.
C. Glass and Metal Surfaces - Shall appear streak-free, film-free, and uniformly clean. This shall include the elimination of dust and soil from sills, ledges, and heat register.
D. Corners/Thresholds - Shall be free of dust, dried-soil, crud, finish build-up and debris. These areas shall appear visibly and uniformly clean. This shall include the elimination of cleaner residue and dried slurry.
E. Floors - Shall be free of dust, dried-soil, gum, spots, stains and debris. Hard/resilient floors shall have multiple coats of slip-resistant seal and finish applied that results in a consistent high-shine. Floors shall appear visibly and uniformly smooth and clean. This shall include the elimination of dust streaks, lint, standing water, cleaner residue, and film.
F. Walls and Fixtures - Shall be free of dust, dried-soil, and soil without causing damage. These surfaces shall appear visibly and uniformly clean. This shall include the elimination of film, streaks, or cleaner residue.
Restrooms
Special Note: Maintaining a sanitary restroom environment that minimizes the possibility of cross-infection, is considered of the highest priority! Sanitation levels shall be closely monitored by inspection.
Dispensers - Shall be free of dust, dried-soil, bacteria, and soil without causing damage. These surfaces shall appear visibly and uniformly clean and disinfected. This shall include the elimination of film, streaks, and cleaner residue. Soap should run freely, and dispensers should be cleaned of hardened or clogged soap. Dispensers shall be refilled when required with proper expendable supply item.
Hardware - Shall be free of dust, soil, bacteria, and scale without causing damage. Bright work shall appear visibly and uniformly clean, disinfected, and polished to a streak-free shine. This shall include the elimination of polish residue.
Sinks - Shall be free of dust, bacteria, soil, cleaner residue, and soap film without causing damage.
They shall appear visibly and uniformly clean, and polished-dry. This shall include the elimination of streaks, embedded soil, film, and water spots.
Mirrors - Shall be free of dust and soil. Mirrors and surrounding metal framework shall appear streak-free, film-free, and uniformly clean.
Toilets and Urinals - Toilets, toilet seats and urinals shall be free of dust, bacteria, soil, organic matter, cleaner residue, and scale without causing damage. These fixtures shall appear visibly and uniformly clean, disinfected, and polished-dry. This shall include the elimination of streaks, film, and water spots.
Partitions - Shall be free of dust, soil, and graffiti without causing damage. Partitions shall appear visibly and uniformly clean, disinfected, and polished-dry. This shall include the elimination of streaks and film.
Lockers – Shall be free of dust, bacteria, soil, cleaner residue, and soap film without causing damage.
They shall appear visibly and uniformly clean, polished-dry. This shall include the elimination of streaks, embedded soil, film, and water spots.
Floors - Shall be free of dust, dried-soil, gum, spots, stains, and debris. Hard/resilient floors shall have multiple coats of slip-resistant seal and finish applied that results in a consistent high-shine. Floors shall appear visibly and uniformly smooth and clean. This shall include the elimination of dust streaks, lint, standing water, cleaner residue, and film.
Waste Containers - Contents shall be removed from waste containers and can liners replaced. Inside and outside of the container shall be cleaned and disinfected. Containers will be wiped clean and shall appear visibly and uniformly clean. This shall include the elimination of streaks, foodstuff and the presence of an offensive odor emitting from the container.
Walls, Doors, and Cabinetry - Shall be free of dust, soil, spots and stains without causing damage.
These surfaces shall appear visibly and uniformly clean and disinfected. This shall include the elimination of film, streaks, and cleaner residue. Ceramic walls and wainscots metal kick plates, handles and push plates on doors shall also be polished-dry. Ceramic tile grout shall be kept clean.
Floor and Baseboards – Same as Floors above. In addition, floors and cove bases shall appear visibly and uniformly clean and disinfected.
Air Vents - Shall be free of dust and soil. This also pertains to air distribution units and exhaust vents.
They shall appear visibly and uniformly clean. Caution is to be taken to protect vents and components.
Light Fixtures - Shall be free of dust and soil without causing damage. Diffusers shall remain in proper position and appear streak-free and uniformly clean.
Offices / Conference Rooms / Dispensaries / Kitchen & Vending Areas
Recycling Bins and Paper Shredders - These recycle bins and shredders are to be checked daily and emptied. Note: Not all recycle bins and shredders are located in offices and copy rooms.
Furniture and Equipment - Shall be free of dust, dried-soil, and soil without causing damage.
They shall appear visibly and uniformly clean. This shall include the elimination of cleaner residue, streaks, and film. Wooden furniture and accessories are to be waxed and polished to a high sheen without leaving an undue residue.
Walls and Doors - Shall be free of dust, dried-soil, and soil without causing damage. They shall appear visibly and uniformly clean. This shall include the elimination of cleaner residue, streaks, and film.
Fitness Center
The Fitness Center shall be free of dust, dried-soil, and soil without causing damage to the equipment. All equipment shall appear visibly and uniformly clean. This shall include the elimination of cleaner residue, streaks, and film.
Walls and Doors - Shall be free of dust, dried-soil, and soil without causing damage. They shall appear visibly and uniformly clean. This shall include the elimination of cleaner residue, streaks, and film.
Floors - Shall be free of dust, dried-soil, gum, spots, stains, and debris. Hard/resilient floors shall have multiple coats of slip-resistant seal and finish applied that results in a consistent high-shine.
Floors shall appear visibly and uniformly smooth and clean. This shall include the elimination of dust streaks, lint, standing water, cleaner residue, and film.
Windows, Sills, and Other Glass Surfaces
Windowsills, blinds, and framework shall be free of dust and soil without causing damage. They shall appear visibly and uniformly clean. All glass entry doors, both exterior and interior and mirrors in rest rooms shall be cleaned including the elimination of streaks, film, and cleaner residue.
Miscellaneous Locations
Air Vents - Shall be free of dust and soil. This also applies to air distribution units and exhaust vents, and they shall appear visibly and uniformly clean.
Light Fixtures - Shall be free of dust and soil without causing damage. Diffusers shall remain in proper position and appear streak-free and uniformly clean.
Janitor Closet and Storeroom must remain clean and orderly.
Schedule of Cleaning
In order to ensure a high standard of cleanliness the following requirements are mandatory specifications, representing the basic frequency of cleaning required. It is intended that the Police
Department Facility will be clean and presentable seven (7) days a week.
The City has specified the Janitorial Services that will be required and the number of times that these services must be performed.
1. Mandatory Five Days a week cleaning requirements.
2. Mandatory Once a week cleaning requirements.
3. Mandatory Once a month cleaning requirements.
4. Mandatory Quarterly cleaning requirements.
5. Mandatory Semi-Annually cleaning requirements.
1. Five days a week mandatory cleaning requirements ( Monday through Friday)
Entry Ways/Interior Entry Ways/Exterior (2 entrances)
Clean glass doors and all glass surface to 8’ height
Damp wipe metal surfaces
Empty and damp wipe waste containers
Remove stains on carpet as they occur
Remove all trash to appropriate containers
Remove all trash to appropriate containers
Remove all accumulated debris Vacuum carpet
Mop vinyl tile or concrete surfaces
Walk-off mats - clean floor beneath, vacuum mats
Spot clean walls and glass
Restrooms/Lockers Restrooms/Lockers, continued
Empty waste containers Damp clean mirrors, fixtures, and
Furniture
Empty sanitary containers Spot clean walls
Damp wipe/disinfect waste containers Spot clean entry/exit doors
Replace can liners Spot clean push and kick plates, polish dry
Refill soap and paper towel dispensers Dust mop floors
Refill sanitary dispensers Wet mop/disinfect floor
Damp wipe/disinfect dispensers Damp wipe/disinfect bright work, polish dry
Unclog soap dispensers
Clean/disinfect sinks
Clean/disinfect urinals
Clean/disinfect toilets and seats
Spot clean metal composite partitions
Fitness Center
Clean glass doors and all glass surface to 8’ height
Damp wipe metal surfaces
Empty and damp wipe waste containers
Remove all trash to appropriate containers
Empty waste containers
Damp clean mirrors, fixtures, and fitness equipment
Spot clean entry/exit doors
Refill paper towel dispensers
Dust mop floors
Vacuum floors
Damp mop floors
Office/Conference Rooms/Hallways
Empty waste containers
Replace can liners as needed
Dust all furniture
Dust accessible window ledges
Dust desk horizontal surfaces
Dust and/or damp wipe vacant desks/tables
Spot clean interior doors
Spot clean interior partitions
Damp wipe drinking fountains
Remove stains from carpet as they occur
Vacuum carpet
Spot clean walls
Kitchen/Snack Areas
Empty waste containers (once per shift, more often if needed)
Damp wipe waste containers
Wash waste containers as needed
Replace can liners
Clean disinfect tables
Spot clean chairs as needed
Damp wipe equipment/furniture
Dust mop floor
Damp mop floors
Damp wipe ledges
Janitorial Service Room - Must be clean and orderly
Recycling Bins And Paper Shredders - Empty shredder machines and paper recycling into large recycle bins
2. Once a week mandatory cleaning requirements
Entry Ways/Interior/Lobby Restrooms/Shower Stalls/Locker Rooms
Remove cobwebs Acid clean and de-scale urinals
Dust baseboards and flat surfaces Acid clean and de-scale toilet bowls
Dust all wall fixtures and furniture Damp wipe metal partitions
Wash stainless, aluminum surfaces Clean/Wash shower stalls
Spray buff non-carpeted floors Damp wipe and polish ceramic tile walls
Clean and polish drinking fountains Damp wipe handles, push & kick plates, polish dry
Damp wipe return air grills and door grills
Damp wipe entry/exit doors
Offices
Edge –vacuum carpet
Dust/vacuum chairs
Damp wipe waste containers
Dust and Damp wipe and polish furniture
Dust return air grills and door grills
Dust/damp wipe hat and coat racks
Damp wipe metal, vinyl surfaces on partitions
Damp wipe interior doors and doorknobs
Damp wipe shelves and top of workstation shelves
Kitchen/Snack Area
Wash completely all tables and chairs
Wash and wipe clean, including the tops of all vending equipment
Buff vinyl floors
Clean glass
Burnishing of entry ways, hallways (Burnishing is defined as spray buffing the floors)
Fitness Center
Clean glass doors and all glass surface to 8’ height
Damp wipe metal surfaces
Empty and damp wipe waste containers
Remove all trash to appropriate containers
Mop vinyl tile or concrete surfaces
Empty waste containers
Damp clean mirrors, fixtures and fitness equipment
Spot clean walls
Damp wipe/disinfect waste containers
Spot clean entry/exit doors
Spot clean push and kick plates, polish dry
Refill paper towel dispensers
Wet mop/disinfect floor
Damp wipe/disinfect dispensers
Custodial/Service Room - Restock all paper supplies as required to meet minimum on hand supply
3. Once a month mandatory cleaning requirements
Offices/Conference Rooms/ /Office hallways
Polish all wooden furniture
Vacuum all partitions
Damp wipe all partition tops
Vacuum behind PC monitors on desks
De-lime water fountains and clean outside of fountain cabinet
Remove ceiling cobwebs
Vacuum and wash lighting grills
4. Quarterly (Once Every Three Months) mandatory cleaning requirements
Kitchen/Snack Area - Strip and wax vinyl floor, weekend work
Office/Conference Rooms/ Hallways
Vacuum and dust all blinds
Dust all up lighting fixtures
Vacuum ceiling vents all carpet
Deep shampoo all carpets This procedure is to include the application of 3M Carpet Protector.
This is weekend work.
5. Semi Annually Mandatory Cleaning Requirements (Once Every Six Months)
Entry Ways/Kitchen/Snack Areas
Strip and wax hard floor surfaces May and November, weekend work
Strip and seal ceramic tile floors and cove base during the months of February, May, August, and
November
Offices/Conference Rooms - Strip, seal and wax tile floors and cove base during the months of
February, May, August and November, weekend work
Problems that must be brought To the Police Department Facility Manager or Designee’s
Attention:
Safety hazards
Light fixtures lenses broken, yellowing
Ceiling tiles--broken, stained, dirty .
Plumbing leaks
Loose or stained carpet
Storage problems
6. PRICING PROPOSAL
One contract will be awarded to the responsive and responsible bidder offering the lowest total price(s) to provide all the tasks described in this bid document for Year One. Bidder shall submit a price proposal for Year One and the two subsequent option years. Bidder shall complete the pricing worksheets for each contract year. The rates must remain firm throughout the contract term. The total price(s) shall include all labor, materials, and expenses. The hours listed in the table below are best estimates based on prior years. The City reserves the right to add or remove locations or hours at the listed rates below.
PRICE PROPOSAL- YEAR 1
Est. 08/01/2026 - 05/17/2026
Line Item Description Quantity Unit of
Measure Unit Cost Total
1 Cleaning Hours Mon-Fri 4:30pm-
9:30pm and Sat-Sun 4:00pm-
7:30pm for 52 weeks x 96 hours
4,992 hours per year
TOTAL
PRICE PROPOSAL- YEAR 2
Line Item Description Quantity Unit of
Measure Unit Cost Total
1 Cleaning Hours Mon-Fri 4:30pm-
9:30pm and Sat-Sun 4:00pm-
7:30pm for 52 weeks x 96 hours
PRICE PROPOSAL- YEAR 3
Line Item Description Quantity Unit of
Measure Unit Cost Total
1 Cleaning Hours Mon-Fri 4:30pm-
9:30pm and Sat-Sun 4:00pm-
7:30pm for 52 weeks x 96 hours
7. VENDOR SUBMISSIONS
BIDDERS INFORMATION
My business is a:*
Please select one
☐ Corporation
☐ Partnership
☐ Individual
*Response required
Please insert the requested information:*
If a corporation, include the State in which you are incorporated in.
If a partnership, include the names of partners.
If an individual, include relevant information.
*Response required
Bidder's Federal ID#:
Authorized representative information:*
Please include the name, title, telephone and email address of the authorized representative
*Response required
This bid includes addenda numbered:
Debarment or Suspension*
The Vendor/Contractor certifies that it has not been and currently is not debarred or suspended by any federal, state, or municipal governmental agency under G. L. c. 29, § 29F or other applicable law, nor will it contract with a debarred or suspended subcontractor on any public contract.
☐ Please confirm
*Response required
Certificate of Good Standing or Certificate of Registration*
The Awarded Vendor must comply with the City’s request for a current Certificate of Good Standing or current Certificate of Registration from the Commonwealth of Massachusetts provided by the
Secretary of the Commonwealth’s Office. Foreign Corporations not registered in the Commonwealth must comply with the City’s request for the Certificate of Good Standing from the state of incorporation.
☐ Please confirm
*Response required
QUALITY REQUIREMENTS
An unchecked response, a failure to respond, or a failure to meet to any of the following Quality
Requirements will result in a rejection of your bid. Please check each of the following Quality
Requirements as confirmations.
Quality Requirement 1*
Bidder has been in business providing Janitorial Services in Massachusetts under present business name for a minimum of five years.
☐ Yes
☐ No
*Response required
Quality Requirement 2*
Bidder has three years of experience providing cleaning and janitorial services to at least three (3) secure municipal, state or federal facilities consisting of a minimum of 100,000 square feet of cleanable floor space.
☐ Yes
☐ No
*Response required
Quality Requirement 3*
The bidder has submitted with their bid a commitment letter from a surety confirming bidder’s ability to secure a 50% Performance Bond and the surety issuing the commitment letter is authorized to do business in the Commonwealth of Massachusetts.
☐ Yes
☐ No
*Response required
Quality Requirement 4*
The bidder conducts CORI checks on all its employees and is in compliance with the City of
Cambridge Cori policy included in the bid documents.
☐ Yes
☐ No
*Response required
Quality Requirement 5*
The bidder’s Local Main Office must be located within an hour radius of the Robert W. Healy Public
Safety Facility, 125 Sixth Street Cambridge, Ma 02141.
☐ Yes
☐ No
*Response required
REFERENCES
Bidders shall submit a list of three references for which the bidder has supplied similar services.
References shall include contact information including contact name, addresses and telephone numbers for each to inquire as to their satisfaction with the bidders’ product and service. In addition, the City reserves the right to use itself as a reference, to contact references not listed and to otherwise perform its own due diligence when making a responsibility determination. A bid maybe rejected on the basis of one or more references reporting less than excellent past performance.
Reference 1*
Include contact name, address and telephone #
*Response required
Reference 2*
Include contact name, address and telephone #
*Response required
Reference 3*
Include contact name, address and telephone #
*Response required
Bid Submissions
Has your present organization ever defaulted on a contract? If so, state where, when, and why.*
*Response required
Provide names of Environmentally Preferable cleaning products you will supply and use cleaning the
Robert W. Healy Public Safety Facility.*
*Response required
Who will be the Bidder’s area manager? State such person’s qualifications. *
*Response required
Provide Staffing Plan for Janitorial Services at the Robert W. Healy Safety Facility.*
*Response required
Bidders may use additional sheets if necessary *
*Response required
City of Cambridge Standard Compliance Forms
Please Upload the Signed Standard Compliance Forms *
Please electronically sign and upload the following documents using this
URL: https://cambridgema.na4.adobesign.com/public/esignWidget?wid=CBFCIBAA3AAABLblqZhCD
4UnZSN3XyfqZi9ZxGyvlhSnIlYThymiofiiHN4CtIXU4t2tYM27cVaMk7bVx6AI*
*Response required https://cambridgema.na4.adobesign.com/public/esignWidget?wid=CBFCIBAA3AAABLblqZhCD4UnZSN3XyfqZi9ZxGyvlhSnIlYThymiofiiHN4CtIXU4t2tYM27cVaMk7bVx6AI* https://cambridgema.na4.adobesign.com/public/esignWidget?wid=CBFCIBAA3AAABLblqZhCD4UnZSN3XyfqZi9ZxGyvlhSnIlYThymiofiiHN4CtIXU4t2tYM27cVaMk7bVx6AI*
Non Collusion Statement*
Bidder certifies that this bid is made without collusion with any other person, firm or corporation making any other bid or who otherwise would make a bid.
☐ Please confirm
*Response required
SUBMISSION REQUIREMENTS
Performance Bond Requirements*
All bids must be accompanied with a commitment letter from a surety confirming bidder’s ability to secure a 50% Performance Bond. The surety shall be authorized to do business under the laws of the
Commonwealth of Massachusetts
*Response required
Pricing Worksheet*
Please download, fill out, and upload the attached pricing worksheet from the attachments section.
PLEASE NOTE: The equivalent of Prevailing Wage Rates must be paid in the manner prescribed by the attached Living Wage Ordinance. Please also refer to the Living Wage Ordinance attached herein for other wage requirements. Please review and fill out all pricing worksheets in the attached
Price Proposal.
*Response required
Attachments:
A - CITY OF CAMBRIDGE CORI POLICY
B - Living Wage Ordinance(2026)
C - Truck Safety Ordinance
D - Truck Safety Ord Regs 01.15.2025
E - Sample Contract
F - Pricing_Worksheets_(fillable)
| 1. INVITATION FOR BID |
| 2. GENERAL TERMS AND CONDITIONS |
| 3. CONTRACTOR'S INSURANCE OBLIGATIONS |
| 4. INFORMATION AND INSTRUCTIONS FOR BIDDERS |
| 5. SCOPE OF SERVICES |
| Scope Of Services |
| 6. PRICING PROPOSAL |
| 7. VENDOR SUBMISSIONS |
| BIDDERS INFORMATION |
| My business is a:* |
| Please insert the requested information:* |
| Bidder's Federal ID#: |
| Authorized representative information:* |
| This bid includes addenda numbered: |
| Debarment or Suspension* |
| Certificate of Good Standing or Certificate of Registration* |
| QUALITY REQUIREMENTS |
| Quality Requirement 1* |
| Quality Requirement 2* |
| Quality Requirement 3* |
| Quality Requirement 4* |
| Quality Requirement 5* |
| REFERENCES |
| Reference 1* |
| Reference 2* |
| Reference 3* |
| Bid Submissions |
| Has your present organization ever defaulted on a contract? If so, state where, when, and why.* |
| Provide names of Environmentally Preferable cleaning products you will supply and use cleaning the Robert W. Healy Public Safety Facility.* |
| Who will be the Bidder’s area manager? State such person’s qualifications. * |
| Provide Staffing Plan for Janitorial Services at the Robert W. Healy Safety Facility.* |
| Bidders may use additional sheets if necessary * |
| City of Cambridge Standard Compliance Forms |
| Please Upload the Signed Standard Compliance Forms * |
| Non Collusion Statement* |
| SUBMISSION REQUIREMENTS |
| Performance Bond Requirements* |
| Pricing Worksheet* |
File details come from the government source that posted it. Updated .