Statment of Work.doc

Statement of Work

Janitorial Services

Worland Field Office and National Mineral Lab 1.

DESCRIPTION OF WORK: The Contractor shall provide management, supervision, labor, supplies, materials, equipment and tools, except for specified Government-furnished property, required to effectively, efficiently, and satisfactorily perform the janitorial services specified within this Performance Based Service Contract. The work shall comply with codes and standards applicable to each type of work and as listed in the individual sections within these specifications.

2.

LOCATION OF WORK: BLM Worland Field Office at 101 S. 23rd Street, and National Mineral Lab Office 101 Rodeo Drive, Worland, Wyoming . The Worland Field Office facility is a two-floor structure with two stairwells. The area to be cleaned is approximately 13,646 square feet on the main level and approximately 12,200 square feet on the second floor. Work area includes all office areas, restrooms, breakrooms, front entry area, common areas, stairwells, and elevators. The Worland Field Office also includes, weight room, warehouse open area, and shower rooms which are located in the warehouse portion of the building. The National Mineral Lab Office facility is 4,120 square feet. The work area includes all office areas, restrooms, breakrooms. Cleaning of the lab portion of the building is not part of this work.

3.

WORK WEEK AND WORK SHIFT: The various phases of cleaning and janitorial work shall, at a minimum, be carried out to meet the standards set forth in Section 24 – Custodial Services Requirements. All services are to be performed after 5 p.m. and before 6 a.m. BLM work hours for the main office building and warehouse are from 7:30 a.m. to 4:30 p.m

Frequencies as described in Custodial Services Requirements as well as in the Quality Assurance Plan can be defined as the following:

- D (Daily) = Monday through Friday excluding Federal holidays for all buildings.

- W (Weekly) = Once a week, preferably before the onset of the new workweek

- M (Monthly) = Once a month

- T (Twice Annually) = Two times a year spaced at least four months apart

- Y (Yearly) = Once a year

Federal holidays: New Year’s Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas Day.

4.

SCHEDULING OF OPERATIONS: The Contractor shall schedule all cleaning operations so as not to interfere with normal working hours of the building occupants. After award and prior to the pre-work conference, the Contractor shall within 5 days, furnish to the Contracting Officer’s Representative (COR) a complete and detailed Quality Control Plan describing how the requirements of the contract as set forth in Custodial Services Requirements shall be met. This plan shall also include a 12-month schedule of all services showing by date when those services will be performed. Within 2 days, the BLM will review the plan and either approve as submitted or return it to the Contractor with exceptions. In the case of the latter, the BLM will contact the Contractor to discuss, and the Contractor will correct the plan within 3 days.

5.

CONTRACTOR FURNISHED EQUIPMENT AND SUPPLIES:

a.

SCOPE: The Contractor shall be required to furnish all labor, supplies, except Government furnished supplies, tools, and equipment to complete the work described in this contract.

b.

SUPPLIES: The Contractor shall furnish all supplies, except those furnished by the government, including but not limited to: cleaning supplies, disinfectants, deodorizers. The use of “Green” or environmentally safe products is required. To find out more, please refer to www.epa.gov. The COR will designate storage areas for the supplies. Contractor shall submit a total list of all supplies along with Material Safety Data Sheets (MSDS) that will be used on the job site within ten days after award of the contract. The Government has the right to approve or reject any supply with a request for a substitute.

c.

EQUIPMENT: All necessary cleaning equipment, including power-driven scrubbing, buffing and polishing machines, vacuum cleaners, etc., shall be of the type and size customarily used in high quality work of this kind. All equipment shall be furnished and maintained by the Contractor at his expense and must be approved by the COR. Contractor shall submit a total list of all equipment that will be used on the job site within ten days after award of the contract.

d.

HAZARDOUS MATERIALS: Contractor shall keep MSDS posted by the stored cleaning supplies and is responsible to inform his/her employees.

6.

GOVERNMENT-FURNISHED ITEMS:

a.

SUPPLIES: The Government will furnish the following supplies: paper towels, toilet paper, liquid hand soap, trash can liners and dumpsters. At least a month’s worth of supplies should be on hand at all times. The Contractor shall notify the COR immediately when supplies fall below that level.

b.

UTILITIES: Electricity and water will be made available for use by the Contractor.

c.

KEYS: Keys and/or lock combinations to access the facilities will be provided by the Government. The Contractor shall sign a receipt for keys issued, and be responsible for their return at the end of the contract. The Contractor shall notify the Contracting Officer immediately if any key(s) are lost or stolen. The Government may, at the Government’s option, hold the Contractor liable for all costs associated with replacing lost keys, including the cost of re-keying or changing the locks affected, to include master keys and re-keying entire facilities.

d.

STORAGE AREAS AND JANITORIAL CLOSETS: The Contractor shall share existing storage areas and janitor closets with building occupants. All Contractor stored materials, supplies, and equipment shall be conspicuously identified with the Contractor’s markings to indicate ownership and shall be stored in containers appropriate for the substance being stored. Storage of supplies shall conform to applicable OSHA regulations. Incompatible supplies shall not be stored together. The Government will not be responsible in any way for damage or theft of Contractor stored supplies and equipment, or the Contractor’s employees’ belongings brought into the buildings.

7.

PERSONNEL: The Contractor shall employ a minimum staff of 2 qualified personnel who have experience in performing janitorial operations. A list of employee names shall be provided within ten days of award. As the contract progresses and employees are replaced the Contractor shall update that list and submit it to the COR in writing. All individuals listed will be subject to a background check.

8.

CONTRACTOR PERSONNEL SECURITY AND SUITABILITY REQUIREMENTS:

Performance of this contract requires contractor personnel to have a Federal government-issued personal identification card before being allowed unsupervised access to a DOI facility. The Contracting Officer’s Representative (COR) will be the sponsoring official, and will make the arrangements for personal identity verification and card issuance.

At least two weeks before start of contract performance, the Contractor shall identify all contractor and subcontractor personnel who will require physical access for performance of work under this contract. The Contractor must make their personnel available at the place and time specified by the COR in order to initiate screening and background investigations. The following forms, or their equivalent, will be used to initiate the credentialing process:

• OPM Standard Form 85 or 85P

• OF 306

• Fingerprint card (local procedures may require the fingerprinting to done at a police station; in this case, any charges are to be borne by the contractor)

• Release to Obtain Credit Information

• PIV card application (web-based)

Contractor employees are required to give, and to authorize others to give, full, frank, and truthful answers to relevant and material questions needed to reach a suitability determination. Refusal or failure to furnish or authorize provision of information may constitute grounds for denial or revocation of credentials. Government personnel may contact the contractor personnel being screened or investigated in person, by telephone or in writing, and the Contractor agrees to make them available for such contact.

Alternatively, if an individual has already been credentialed by another agency through OPM, and that credential has not yet expired, further investigation may not be necessary. Provide the COR with documentation that supports the individual’s status.

During performance of the contract, the Contractor will keep the COR apprised of changes in personnel to ensure that performance is not delayed by compliance with credentialing processes. Cards that have been lost, damaged, or stolen must be reported to the COR and Issuing Office within 24 hours. Replacement will be at the contractor’s expense. If reissuance of expired credentials is needed, it will be coordinated through the COR.

At the end of contract performance, or when a contractor employee is no longer working under this contract, the Contractor will ensure that all identification cards are returned to the COR.

Before starting work under this contract, a National Agency Check (NAC) will be conducted to verify the identity of the individual applying for clearance. Upon successful completion of the NAC process, an identification card will be issued and access granted.

Simultaneously, a NAC with Inquiries (NACI) will be initiated to determine the individual’s suitability for the position. If the NACI adjudication is favorable, nothing more needs to be done. If the adjudication is unfavorable, the credentials will be revoked. In the event of a disagreement between the Contractor and the Government concerning the suitability of an individual to perform work under this contract, DOI shall have the right of final determination.

This requirement must be incorporated into any subcontracts that require subcontractor personnel to have regular and routine unsupervised access to a Federally controlled facility for more than 180 calendar days or any unsupervised access to a Federally controlled Level 3 or 4 information systems.

9.

CONTRACTOR LIAISON: The Contractor or the designated representative shall contact the COR or Project Inspector (PI) at least once quarterly to discuss the conduct of the work and alleviate any misunderstandings that may arise during the performance of the work, and be available to take immediate action to have deficiencies corrected, if required, that may be called to their attention.

10.

SUPERVISION: The Contractor is required to have a responsible Project Supervisor on duty during any and all operations under this contract. The Project Supervisor will be responsible for the work of this contract. The Contractor shall give the COR the name and telephone number of the Project Supervisor at the onset of this contract and as changes are made. The Contractor shall not bring or allow into the building anyone who is not an employee working under this contract.

11.

SAFETY: The Contractor shall use all necessary precautions for the control and safety of the Contractor personnel physically working on this contract. Contractor shall provide a safety plan at least one (1) week prior to commencing work.

12.

FIRE PROTECTION AND PREVENTION: Prior to commencing work, the Contractor shall be acquainted with the location of the fire protection equipment, to assure that such equipment is available. The Contractor shall take necessary action to assure that all flammable materials, all cloths and waste that might constitute a fire hazard are placed in metal containers and removed from the buildings at the end of each day. No flammables shall be stored in the building overnight.

13.

SECURITY OF BUILDINGS: The Contractor shall be responsible for checking and securing the building doors. Responsibility includes checking and locking all exterior doors, including overhead doors, and turning off all lights when leaving the building. Contractor may leave lights on in limited areas where Government employees are working after regular work hours.

14.

PROTECTION AND DAMAGE: The Contractor shall, without additional expense to the Government, be responsible for all damage to persons and property that occurs as a result of his negligence in connection with the performance of work under this contract. Breakage or loss of office equipment or other property as a result of the Contractor’s operations shall be repaired or replaced by the Contractor at their expense.

15.

MISCELLANEOUS REPORTING: Items in need of repair such as leaky faucets, broken toilet seats, etc., shall be reported in writing to the COR or PI at the end of each shift.

16.

EMERGENCY REPORTING: The Contractor shall require each employee to IMMEDIATELY report fires by calling 911 and the COR or PI. Other emergencies such as a broken pipe or break-in should be reported to the COR or PI immediately. Names and phone numbers of the COR and PI shall be given to the Contractor.

17.

LOST AND FOUND: The Contractor shall give all articles found to the designated COR.

18.

FURNITURE: The Contractor shall ensure that personnel return all furniture, waste baskets, office equipment, etc. to their original position and location after cleaning each room.

19.

UTILITY CONSERVATION: The Contractor shall ensure that water, lights and other electrical consumption precludes the waste of those utilities. Lights shall be on only in areas where and when work is actually being performed and water faucets or valves shall be turned off after the required usage has been accomplished.

20.

DEFINITIONS

a.

CLEAN: Clean, cleaning, or cleanup, as used in this contract, is the removal of any foreign material or matter, including but not limited to, candy and gum spots; dirt, mud, dust, scuff marks, oil or grease spots, pencil, pen, or crayon marks in order to leave the surface free from dirt or impurities, unsoiled and unstained.

21.

CONDUCT OF WORK: All persons employed by the Contractor shall either be experienced in this type of work or shall work with an experienced person. Separate cleaning cloths shall be used for bathrooms. Conduct of work shall indicate deliberate effort to produce quality results. Hasty or careless work is not acceptable.

a.

This is a performance-based service contract where the requirements are written with results in mind. The contractor is to meet or exceed the standards set forth in Custodial Services Requirements of this Statement of Work.

b.

Examples of unacceptable work: Dirt in corners, mop splashes on baseboards and walls, dust build-up on surfaces, wax build-up on floor perimeter, dirt, debris, etc. under waste baskets, garbage cans and chairs; accumulated filth in cracks, joints, stair treads, etc.; failure to remove trash such as cups, paper clips, staples from floor, failure to clean mop sinks after use, mop strings on floor, mopping or sweeping tracks on floors, failure to lock doors and turn off lights when leaving the buildings, failure to concentrate on high use areas, and other manifestations of lack of concern or capability of producing quality work.

c.

Three written notices of failure to perform within one year shall be considered evidence of noncompliance with the contract and shall be grounds for removal of Contractor Personnel or termination of the contract.

22.

QUALITY ASSURANCE PLAN / EVALUATION WORKSHEET: This contract is a performance-based service contract where the monthly payment is dependent on the satisfactory completion of all work requirements. If some work requirements are unsatisfactory or not completed per the Quality Control Plan then a percentage of the monthly payment may be withheld. A Quality Assurance Plan / Evaluation Worksheet has been developed for each office and the three areas that this contract covers. The plan is divided into two parts:

a.

An informational section that identifies the work requirements with reference to Custodial Services Requirements; a frequency schedule in which each required service is to be policed or performed; and, a percentage of pay breakdown.

b.

An evaluation or worksheet section that serves as the form to be used for each inspection to record the satisfactory or unsatisfactory completion of each requirement. This form will also be used to summarize the results of those inspections on a monthly basis and to recommend if there are to be any monthly payroll deductions.

23.

EVALUATION PROCESS:

a.

Number of Inspections: The level of inspections (daily inspections) will be used at the start of the contract. The normal level of inspections (four inspections per month) will be used when the contractor has no unsatisfactories on the quality assurance plan. The minimum level of inspections (one inspection per month) may be used if the quality of work is satisfactory for two consecutive months and if approved by the Contracting Officer.

b.

Sample Size: 100% of all work requirements will be inspected.

c.

Sampling Procedures: Visual inspections will be performed to insure compliance with the quality standards.

d.

Evaluation Procedures: Each of the four area’s under contract will be inspected separately and an Evaluation Worksheet will be completed for that area. A pre-printed Evaluation Worksheet will be completed for each inspection at the time of the inspection and returned to the Contracting Officer for contract file.

e.

Analysis of Results. At the end of the month, the Project Inspector(s) will summarize the results of the month’s inspections for each of the four areas under contract and calculate recommended payroll deductions on a Monthly Payment Analysis Form for each building.

24.

CUSTODIAL SERVICES REQUIREMENTS: The Contractor shall provide the custodial services described herein.

BASIC SERVICES: Basic services shall be performed according to the frequencies listed. Performance requirements for these services include the following:

a.

GENERAL OFFICE SPACE CLEANING / SERVICING

This work includes cleaning and disinfecting of the office and common areas of the building, including but not limited to handrails, light switches, all flat surfaces includes desks, top of book shelves, flipper cabinets, front desk, and tables. The exercise room in the warehouse and warehouse are in the Worland Office only. Some rooms in the building may be locked on a regular or occasional basis. Contractor shall not enter locked rooms unless otherwise directed in writing by the Contracting Officer’s Representative.

(1) CARPETED FLOORS AND MATS - GENERAL: At the beginning of each work day, the carpeted floors and carpet like, rubber or polyester entrance mats shall be free of litter, soil, stains, and embedded foreign matter and grit. Chairs, wastebaskets and garbage cans shall be moved to clean underneath. Entrance mats shall be lifted to remove soil and moisture underneath. Vacuum all carpeted floors including under furniture.

(2) CARPETED FLOORS – SHAMPOO: Once a year, on a weekend to be agreed upon by BLM and the Contractor, all carpeted floors shall be thoroughly cleaned using compatible professional grade solutions and equipment. All moveable objects, such as chairs, boxes, waste baskets, garbage cans, etc. shall be moved to ensure broad spectrum cleaning. A thoroughly clean floor shall be free of litter, soil, stains, embedded foreign matter and grit and have a like new appearance.

(3) CARPETED FLOORS – SPOT CLEAN: Spots and stains on carpet shall be removed daily using professional grade cleaning solutions.

(4) NON-CARPETED FLOORS AND CHAIR MATS: At the beginning of each work day, non-carpeted floors and chair mats shall be free of dirt, debris and encrustations and have a uniform appearance with no streaks, swirl marks, or detergent residue. This work shall include cleaning of the stairwells. There shall be no splash marks or mop streaks on furniture, walls, baseboards, etc., or mop strands remaining in the area. Resilient and concrete floors shall be swept with treated dust mop to remove all surface dirt.

(5) ELEVATOR: At the beginning of each word day, the carpeted floors and walls shall be free of litter, soil stains, embedded foreign matter, grit, dirt, debris, cobwebs, spots, dust, and have a uniform appearance with no streaks, swirl marks, or detergent residue.

(6) EXERCISE ROOM: At the beginning of each work day, shall be free of dirt, debris, mop strands, cobwebs, spots, dust, and encrustations and have a uniform appearance with no streaks, swirl maks, or detergent residue. There shall be no splach marks or mop streaks on floor, walls, baseboards, etc.

(7) WAREHOUSE: At the beginning of each work week, floor, tables, filing and storage cabinets, walls, doors, and fixtures shall be cleanded and kept free of debris, mop strands, cobwebs, spots, dirt, and encrustations and have a uniform appearance with no streaks, swirl marks, or detergent residue. There shall be no splash marks or mop sreaks on walls. Resilient and concrete floors shall be swept with treated dust mop to remove all surface dirt. The accessible portions of lockers areas shall be cleaned to the same standards.

(8) FURNITURE, FIXTURES, ETC.: At the beginning of each work week, desks, tables, filing and storage cabinets, display cases, partitions, chairs, window sills, walls, ceilings, doors, and fixtures shall be cleaned and kept free of dust, dirt, cobwebs, spots, steaks, swirl marks, detergente residue, and encrustations. The accessible portions of locked areas shall be cleaned to the same standards. Working papers shall not be disturbed. The cleaning process shall be safe and harmless to the surfaces cleaned and shall not adversely affect appearance or durability.

(9) VENETIAN BLINDS: Twice a year, venetian blinds shall be dusted or otherwise cleaned so that they are free of all insects, dirt, spots, and lint.

(10) CONVECTORS: At the beginning of each work week, convectors, including ventilation registers and bathroom fans, shall be cleaned and kept free of dirt, dust, cobwebs, spots, and encrustations, and lint.

(11) LIGHT FIXTURES: Twice a year, incandescent light fixtures with glass globes, exit signs, fluorescent lenses, and fluorescent tubes shall be cleaned so that they are free of all dirt, dust, insects, and smears.

(12) WINDOWS: Weekly, interior glass panes shall be cleaned so that they are free of any streaks, lint, or otherwise unwashed areas of glass. Glass panes in doors shall be cleaned daily. The cleaning solution shall not be spilled, splattered or otherwise dripped in the surrounding area.

(13) MAIN ENTRY GLASS DOORS AND WINDOWS: The interior glass surfaces of the vestibules and office windows shall be cleaned so that they are free of any streaks, encrustations and lint at the beginning of each work day.

(14) TRASH REMOVAL: At the beginning of each work day, the facility shall be free of obvious garbage and the wastebaskets shall be free of dirt, spots, debris, and other encrustations. Plastic liners shall be unsoiled and free from holes and secured to waste baskets. All boxes, cans, papers, etc., placed near a wastebasket or garbage can and marked “TRASH” shall be removed. The Contractor shall police any spillage of trash, debris, refuse, etc., which is a result of this operation.

(15) SHREDDER PAPER BIN: At the beginning of each work day, the facilicty shall be free of shredder paper and the shredder wastebaskets shall be free of dirt, spots, debris, and other encrustations. Plastic liners shall be unsoilded and free from holes. Paper from the shredder bins shall be placed in the City’s paper recycling dumpster located outside the building.

(16) PAPER AND CARDBOARD RECYCLING: At the beginning of a each work day, the blue recycling bins located throughout the office shall be emptied. Paper and cardboard from the bins shall be placed in the City’s paper recycling dumpster located outside the building.

b.

RESTROOMS / SHOWER FACILITIES

No chemicals, materials, or combination of chemicals or materials shall be used that will damage walls, floors, or fixtures in the process of cleaning. A new or unused cloth or any other linen material or paper towels used for cleaning purposes shall not be disposed of by flushing down the toilet.

(1) DE-SCALE TOILET BOWLS AND URINALS: At the beginning of each work day, toilet bowls and urinals shall be disinfected and free of scale, scum, mineral deposits, rust stains, streaks, other stains, and all foreign matter. Deodorant blocks for urinals and deodorizers for tanks shall be in place, if approved by the Contracting Officer’s Representative.

(2) TOILET STALLS (ENCLOSURES), HANDRAILS AND TOILET PAPER HOLDERS: At the beginning of each work day, all surfaces shall be free of watermarks, scum, mold, and any other foreign material.

(3) SINK AREAS: At the beginning of each work day, all porcelain, metal and chrome fixtures, wash basins, backsplashes, countertops, paper towel holders, exposed pipes and mirrors shall be disinfected and be clean and bright; there shall be no dust, spots, stains, rust, mold, encrustations or excess moisture.

(4) SHOWER STALLS AND CURTAINS: At the beginning of each work day all surfaces shall be free of watermarks, soap film, scum, mold, mop strands, debris, encrustations, and any other foreign material.

(5) FLOORS: At the beginning of each work day, floors shall be free of soil, debris, scum, mold, or encrustations and shall have a uniform appearance with no streaks, swirl marks, detergent residue. There shall be no splash marks or mop streaks on furniture, walls, baseboards, etc., or mop strands remaining in the area. All moveable objects shall be moved to clean underneath. Floor drains shall be maintained free from dirt, rust or encrustations.

(6) WALLS, CEILINGS AND DOORS: At the beginning of each work day, the walls, ceilings, and doors shall be free of dust, cobwebs, spots, stains and encrustations. Door handles and light switches shall be disinfected (7) TRASH REMOVAL:At the beginning of each work day, the facility shall be free of obvious garbage. Wastebaskets and sanitary napkin receptacles shall be disinfected; free of dirt, spots, debris, and other encrustations, and have a new liner in place. Plastic liners shall be unsoiled and free from holes and secured to the waste basket. The Contractor shall police any spillage of trash, debris, refuse, etc., which is a result of this operation.

(8) SERVICING: At the beginning of each work day, each dispenser for toilet paper, paper towels, soap, and similar items shall be filled with Government-furnished supplies. Paper towel dispensers shall have sufficient supplies to last through the work day. Partial rolls may be left by the nearest sink for use.

c.

BREAK ROOM / KITCHENETTE / WATER FOUNTAINS

This section applies to all similar features (countertops, tables, drinking fountains, etc.) throughout the building, regardless of location in a designated break room.

(1) SINK AREAS:At the beginning of each work day, all porcelain, metal and chrome fixtures, wash basins, backsplashes, countertops, paper towel holders, light switches, exposed pipes and mirrors shall be disinfected and be clean and bright; there shall be no dust, spots, stains, rust, mold, encrustations or excess moisture.

(2) TABLES, COUNTERTOPS AND CABINETS: At the beginning of each work day, tables, countertops, and cabinets shall be free of streaks, stains, spots, smudges, and other encrustations.

(3) FLOORS: At the beginning of each work day, floors shall be free of soil, debris, scum, mold, or encrustations and shall have a uniform appearance with no streaks, swirl marks, detergent residue. There shall be no splash marks or mop streaks on furniture, walls, baseboards, etc., or mop strands remaining in the area. All moveable objects shall be moved to clean underneath. Floor drains shall be maintained free from dirt, rust or encrustations.

(4) TRASH REMOVAL: At the beginning of each work day, the facility shall be free of obvious garbage and the wastebaskets shall be free of dirt, spots, debris, and other encrustations. Additionally, food service area garbage cans shall be disinfected and have a new liner in place. Plastic liners shall be unsoiled and free from holes and secured to the waste baskets. The Contractor shall police any spillage of trash, debris, refuse, etc., which is a result of this operation.

(5) DRINKING FOUNTAINS: At the beginning of each work day, the drinking fountains including in warehouse shall be disinfected and free from streaks, stains, spots, smudges, or scale.

(6) JANITORIAL CLOSETS: At the beginning of each work day, the janitorial closets shall be in neat and clean condition. The floor shall be free of debris and encrustations. The inside and outside of the door shall be free of smudges, water spots, scuff marks, etc.

(7) SERVICING: At the beginning of each work day, each dispenser for paper towels will be filled with Government-furnished supplies. Paper towel dispensers shall have sufficient supplies to last through the work day. Partial rolls may be left by the nearest sink for use.

25.

CLEANUP: All cleaning materials and equipment shall be stored properly upon completion of work in order to prevent hazards.

SECTION L

INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

L.1 TECHNICAL PROPOSAL CONTENTS

QUALIFICATIONS AND EXPERIENCE OF KEY PERSONNEL: Offerors shall submit a one-page resume of all key personnel who shall be onsite proposed for this contract.

PAST PERFORMANCE: Offerors shall submit a list of clients for past and present similar projects covering the past three (3) years. Provide: contact name, address, phone number, fax number, e-mail address. Please do not provide more than 10 contacts. The Government will survey these clients to obtain past performance information (quality, timeliness, cost control, business relationships) related to Offeror’s current and past work.

QUALITY CONTROL PLAN: Offerors shall submit their Quality Control Plan showing how they intend to meet Government performance standards for each task and subtask associated with this contract.

SECTION M

EVALUATION FACTORS FOR AWARD

M.1

TECHNICAL EVALUATION FACTORS

Past performance

70% Price/Cost

20% Experience of key personnel

10% M.2

ORDER OF IMPORTANCE

Technical factors, when combined, are considered:

X Significantly more important than price

Approximately equal to price

Significantly less important than price