SP470217Q00360005.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1. CONTRACT ID CODE

2. AMENDMENT/MODIFICATION NO.

See Block 14

4. REQUISITION/PURCHASE REQ. NO. 5. PROJECT NO. (If applicable)

6. ISSUED BY CODE SP4702 7. ADMINISTERED BY (If other than Item 6) CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and ZIP Code)

CODE FACILITY CODE

SP470217Q0036

X

2017 SEP 07

10A. MODIFICATION OF CONTRACT/ORDER NO.

10B. DATED (SEE ITEM 13)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of OffersX is extended, X is not extended.

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

12. ACCOUNTING AND APPROPRIATION DATA (If required)

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO.

IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc. ) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A NAME AND TITLE OF SIGNER (Type or print)

NSN 7540-01-152-8070

Previous edition unusable

STANDARD FORM 30 (REV. 10-83)

Prescribed by GSA FAR (48 CFR) 53.243

16B. UNITED STATES OF AMERICA15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

(a) By completing Items 8 and 15, and returning

DCSO COLUMBUS

ATTN DCSO-C

PO BOX 3990

COLUMBUS OH 43218-3990

15C. DATE SIGNED 16C. DATE SIGNED

D. OTHER (Specify type of modification and authority)

12 SEP 2017

3. EFFECTIVE DATE

See Attached Continuation Sheet(s).

(X)

CHECK ONE

PAGE OF PAGES

9A. AMENDMENT OF SOLICITATION NO.

9B. DATED (SEE ITEM 11)

13. THIS APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

Amendment 0005 is hereby issued to include the following information to solicitation # SP4702-17-Q-0036;

1. Solicitation, page # 7, Point of Contacts, Tina Johnston location is building 9, section 1.

2. Solicitation, page # 8, Point of Contacts, remove Edward Francoeur information and add Jessica Raushel, Jessica.Raushel@dla.mil, 215-737-3246.

3. Solicitation, page # 8, Point of Contacts, Jill Schmitz location is building 9, Section 1.

4. Attachment # 1, Revised Quality Assurance Surveillance Plan.

5. Solicitation, page # 6, CLIN 0001 "Base Year", number of associates shall be 14 instead 15. Attachment # 2, Revised CLIN 0001 "Base Year", page # 6. Note: remove original page # 6 and include revise copy with offerors quote.

6. Solicitation, page # 10, CLIN 1001 "Option Year One", number of associates shall be 14 instead 15.

Attachment # 3, Revised CLIN 1001 "Option Year One", page # 10. Note: remove original page # 10 and include revise copy with offerors quote.

7. Solicitation, page # 11, CLIN 2001 "Option Year Two", number of associates shall be 14 instead 15.

Attachment # 4, Revised CLIN 2001 "Option Year Two", page # 11. Note: remove original page # 11 and include revise copy with offerors quote.

All other terms and conditions remains unchanged.

Quality Assurance Surveillance Plan (QASP) DLA Product Test Center (PTC)

Service Contract Contract #TBD

1. Purpose

1.1 The purpose of this document is to provide guidance on administering subject contract such that the best possible quality in performance can be assured through appropriate surveillance, and addressing of any performance failures as appropriate.

1.2 The contractor, and not the Government, is responsible for management and quality control actions to meet the terms of the contract. The role of the Government is quality assurance to ensure contract standards are achieved.

It is also used for assessing contractor’s overall performance, both the good and the bad, which will be used to determine future contract actions with a company (i.e. exercising of options, determining contractor responsibility, past performance for future awards, etc.)

2. Surveillance Procedures

2.1 The Government may inspect and evaluate the Contractor’s performance to ensure Services are received in accordance with requirements in this contract. The Government will use the Contractor’s work schedule, to record validation results. Results of the validation then become the official DLA record of the Contractor’s performance. When a performance threshold has not been met or Contractor performance has not been accomplished, the Government will initiate a Contract Discrepancy Report (CDR) for issuance to the Contractor. The Contractor shall respond to the PTC Contract Officer Representative (COR) or designee within 10 calendar days of receipt.

2.2 Periodic Validations. The government will evaluate the contractor’s work on a scheduled basis during performance of the Service. Any unsatisfactory inspection (defect) result shall be recorded, and the Contractor shall re-perform the service within 24 hours of notification or a mutually acceptable timeframe.

2.3 Complaints. The Government will receive and investigate complaints.

The Government will be responsible for initially validating customer complaints. The PTC COR shall make final determination of the validity of customer complaint(s) in cases of disagreement with the COR designee and the Contractor. For validated customer complaints of inadequate Service as stated in the Contract, the Contractor shall provide a written corrective action plan within 48 hours of notification.

ATTACHMENT # 1

2.4 Documenting Surveillance.

2.4.1 Progress Meetings. The COR or designees, and the Contractor shall periodically meet to discuss the Contractor’s performance. The following issues shall be discussed; opportunities to improve the contract, any modifications required of the contract, unsatisfactory inspections and valid customer complaints against each performance objective observed and steps taken by the Contractor to prevent occurrences in the future.

2.4.2 The Contractor may be asked to provide a summation of unsatisfactory inspections and customer complaints and provide insight into any identified trends. The minutes of these meetings will be prepared in writing by the COR or designee and any other signatures as deemed appropriate, distributed to the functional area Lab Chief, COR and the Contractor. Should the Contractor not concur with the minutes, the Contractor shall provide a written notification to the COR and Contracting Office identifying areas of non-concurrence for resolution.

2.4.3 All documentation resulting from surveillance must be made part of the contract file. The COR must retain any and all surveillance documentation in their COR files for the life of the contract. Should COR responsibilities be shifted to another individual, the new COR shall be responsible for the maintaining of the historical and current COR files.

3. Surveillance Plan Summary

The Surveillance Plan Summary is the list of performance objectives and standards that must be performed by the contractor. This details the method of surveillance the COR will use to validate and inspect these performance elements. Inspection of each element will be documented in the COR file.

3a. Deliverable: Services received as stated and in accordance with this contract.

3b. Standard: Specific to the requirements as stated in the contract.

3c. Measurement Universe: Satisfactory completion of all corrections defined as discrepancies during surveillance.

3d. Acceptable Performance Metric: Successful performance of equipment, facility or related product identified in the Service contract consistent with normal operational features of the item and to the satisfaction of the COR or designee. This will include any training if identified in the contract.

3e. Method of Surveillance: 100% or as defined in the Service contract.

Roles and Responsibilities

The following personnel shall oversee and coordinate surveillance activities.

Project Manager (PM) / Designee - The PM specific to this Service Contract:

Organization: DLA Land and Maritime Product Test Center PM’s: Joseph May, TE Lab, Joseph.May@dla.mil, 614-692-8913 Tina Johnston, TM Lab, Tina.Johnston@dla.mil, 614-692-9587 Jessica Raushel, TC Lab, Jessica.Raushel@dla.mil, 215-737-3246

Contracting Officer’s Representative (COR) - The COR or PM is responsible for providing technical oversight of the Contractor’s performance.

Assigned COR: Jill Schmitz Organization: DLA Product Test Center (T) Telephone: 614-692-2420 Email: Jill.Schmitz@dla.mil

4. Contractor

Name: TBD Contract Number: TBD Type of Service: ISO 9001:2015 Certification Telephone: TBD

POC: TBD

Email: TBD

5. Performance Reporting

Please note: The Performance Assessment Report (PAR), Part I, must be completed by the PM. The Customer Complaint Record and Corrective Action Report (CAR) completed as necessary by the PM.

6.1 Performance Assessment Report (PAR):

The PM will complete the PAR, Part I (Parts II and III as necessary) after services have been completed by the Contractor and forward to the

COR.

6.2 Customer Complaint Record:

The PM will complete only as necessary and forward to the COR.

6.3 Corrective Action Report (CAR):

The PM will complete only as necessary and forward to the COR.

(4/28/15) mailto:Joseph.May@dla.mil mailto:Tina.Johnston@dla.mil mailto:Jessica.Raushel@dla.mil

(4/28/15)

PERFORMANCE ASSESSMENT REPORT (PAR)

1. CONTRACTOR

TBD

2. CONTRACT NUMBER

TBD

3. TYPE OF SERVICES

ISO 9001:2015 Certification

4. PROGRAM MANAGER’S (PM) NAME

Joseph May, 614-692-8913 Jessica Raushel, 215-737-3246, TC Lab Tina Johnston, 614-692-9587

5. PHONE

See block 4

6. DATE WORK COMPLETED

SEPT 2020

7. (CHECK ALL BOXES THAT APPLY)

NEW

REPEAT

DEFICIENCY

NO DEFICIENCY NOTED

8. SERVICES SUMMARY or PWS PARAGRAPH ITEM REVIEWED

Obtain ISO 9001:2015 Quality Management System Certification for the DLA Product Test Centers for three different labs.

9. BRIEF DESCRIPTION OF DEFICIENCY (IF DEFICIENCY BOX WAS

CHECKED)

10. DETAILED PERFORMANCE ASSESSMENT

The ISO 9001:2015 Certification will provide quality certification for the DLA Product Test Centers (three labs). ISO will help to maximize conformance analysis and continuous improvement. The Certification will improve productivity and reduce risk.

11. REVIEWED AND APPROVED BY COR / SIGNATURE AND DATE

PART II. CONTRACTOR VALIDATION PM ONLY COMPLETE AS NECESSARY.

12. CONTRACTOR REPRESENTATIVE CONCUR NON-CONCUR 13. CORRECTIVE ACTION ESTIMATED COMPLETION DATE

14. CONTRACTOR REPRESENTATIVE CORRECTIVE ACTION AND PREVENTION OF RECURRENCE OR REASON FOR

NON-CONCURRENCE OF PROGRAM MANAGER’S CITED DEFICIENCY

PART III. ACTION CORRECTED PM ONLY COMPLETE AS NECESSARY.

15. CONTRACTOR REPRESENTATIVE REMARKS

16. CONCUR NON-CONCUR PROGRAM MANAGER’S (PM) NAME AND DATE

17. PROGRAM MANAGER’S (PM) REMARKS (REQUIRED)

18. REVIEWED AND APPROVED BY COR / SIGNATURE AND DATE

PART I. PERFORMANCE MUST BE COMPLETED BY THE PM AND FORWARDED TO THE COR AFTER SERVICES HAVE BEEN

COMPLETED.

CUSTOMER COMPLAINT RECORD

1 .DATE/TIME OF COMPLAINT

SOURCE OF COMPLAINT

2. ORGANIZATION 3. BUILDING NUMBER 4. INDIVIDUAL 5. PHONE NUMBER

6.NATURE OF COMPLAINT

7. CONTRACT REFERENCE

8.VALIDATION

9.DATE/TIME CONTRACTOR INFORMED OF COMPLAINT

10.ACTION TAKEN BY CONTRACTOR

11.RECEIVED/VALIDATED BY PROGRAM MANAGER (PM) / SIGNATURE AND DATE

CORRECTIVE ACTION REPORT (CAR)

1. CONTRACTOR 2. CONTRACTOR REPRESENTATIVE 3. CONTRACT NUMBER

4. TYPE OF SERVICE 5. ORGANIZATION 6. DATE DEFICIENCY CORRECTED

7. DEFICIENCY

FINDING:

FINDING IMPACT:

PLEASE RESPOND WITH A WRITTEN CORRECTIVE ACTION PLAN THAT DETAILS THE CORRECTIVE ACTION OF THE CITED DEFICIENCY, THE CAUSE OF THE DEFICIENCY, AND ACTIONS TAKEN TO PREVENT RECURRENCE.

8. REVIEWED BY PROGRAM MANAGER / SIGNATURE AND DATE

9. COR DETERMINATION / SIGNATURE AND DATE

ACCEPTED REJECTED

ATTACHMENT # 2

CONTINUATION SHEET REFERENCE NO. OF DOCUMENT BEING CONTINUED: PAGE 10 OF 40 PAGES

SP4702-17-Q-0036

SECTION B

SUPPLY /SERVICE: D399-V00010347 CONT'D

OPTION YEAR ONE

ITEM NO. SUPPLIES/SERVICES QUANTITY

UNIT UNIT PRICE AMOUNT

1001 U00 4-V00 007 69 7 1.000 JB $ $

ISO 9001;2015

TM Ll·B, MECH.Il..NICAL

BUILDING 9, SECTION 1

COLUMBUS, OHIO

14 .:n.sso:::IATES

UNIT UNIT PRICE

AMOUNT

ITEM NO. SUPPLIES/SERVICES QUANTITY

100.: D399-V00010347 1.000 JB $ $

Travel

ITEM NO. SUPPLIES /SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

1003 U004-V00007697 1.000 JB $

ISO 9001; 2015

TE L.J:\B, ELECTRONICS

BUILDING 11, SECTION 7

COLUMSUS, OHIO

3b ASSOCIATES

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

1004 D399-V00010347 1.000

JB $ $

Travel

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

10(5 U004-V00007697 1.000 JB $

ISO 9001; 2015

TC VB, AHJ'.\J...YTIC.nl., BUILDING SC

PHII,ADELPHIA, PA

22 ASSO:'.IATES

ITEM NO. SUPPLIES/SERVICES QUANTITY

U NIT UNIT PRICE AMOUNT

1006 D39 9-V0001034 7 1.000 JB

Travel

CONTINUED ON NEXT PAGE·

ATTACHMENT # 3

CONTINUATION SHEET REFERENCE NO. OF DOCUMENT BEING CONTINUED: PAGE 11 OF 40 PAGES

SP4702-17-Q-0036

SUPPLY/SERVICE: U004-V00007697 CONT'D SECTION B

OPTION YEAR TWO

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

2001 U 0 0 4-V 00 007 697 1.000

ISO 9001;.:015

JB $ $

TM LZI.B, MECHJI.JHC}\L

EUILDING 9, SECTION 1

COLTJM3!JS, OHIO

14 Jl.SSO:::IATES

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

.:002 D39 9-V00 010 34 7 1.000 JB $ $

Travel

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

2003 U00 4-V00007697 1.000 JB $

ISO 9001; 2015

TE LAB, ELECTRO!\JICS

BUILDING 11, SECTION 7

COLUMBUS, OHIC

30 ASSOCIATES

[TEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

20(4 D399-V00010347 1.000 JB $ $

Travel

ITEM NO. SUPPLIES /SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

2005 U004-V00007697 1.000 JB $

ISO 9001; 2015

TC L.Z1..B 1 Al'Fil,YTICJ\.L

BUILDING 5C

PHIIJ:l..DSLPHIA, PA

22 ASSO::IATES

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

2006 D399-V00010347 1.000 JB $ $

Travel

CONTINUED ON NEXT PAGE

ATTACHMENT # 4