Section L DRAFT FOR SAM POSTING 12-16-2022.docx

SP3300-23-R-5001

SECTION L - INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS OR RESPONDENTS

L-1 PROVISION(S) INCORPORATED BY REFERENCE

L-2 PROVISION(S) INCORPORATED IN FULL TEXT

FAR 52.211-1 -- Availability of Specifications Listed in the GSA Index of Federal Specifications, Standards and Commercial Item Descriptions, FPMR Part 101-29 (AUG 1998)

(a) The GSA Index of Federal Specifications, Standards and Commercial Item Descriptions, FPMR Part 101-29, and copies of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained for a fee by submitting a request to—

GSA Federal Supply Service Specifications Section, Suite 8100 470 East L’Enfant Plaza SW Washington, DC 20407 Telephone (202) 619-8925 Facsimile (202) 619-8978.

(b) If the General Services Administration, Department of Agriculture, or Department of Veterans Affairs issued this solicitation, a single copy of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained free of charge by submitting a request to the addressee in paragraph (a) of this provision. Additional copies will be issued for a fee.

(End of Provision)

FAR 52.211-2 -- Availability of Specifications, Standards, and Data Item Descriptions Listed in the Acquisition Streamlining and Standardization Information System (ASSIST) (JUL 2021)

(End of Provision)

FAR 52.216-1 -- Type of Contract (APR 1984)

The Government contemplates the award of an Indefinite Delivery/Indefinite Quantity Hybrid Firm-Fixed Price, Cost-Reimbursement No-Fee, and Cost-Plus-Fixed-Fee line items contract resulting from this solicitation.

(End of Provision)

FAR 52.233-2 -- Service of Protest (SEP 2006)

(a) Protests, as defined in section 33.101 of the Federal Acquisition Regulation, that are filed directly with an agency, and copies of any protests that are filed with the Government Accountability Office (GAO), shall be served on the Contracting Officer (addressed as follows) by obtaining written and dated acknowledgment of receipt from

(b) The copy of any protest shall be received in the office designated above within one day of filing a protest with the GAO.

(End of Provision)

FAR 52.252-1 -- Solicitation Provisions Incorporated By Reference (FEB 1998)

This solicitation incorporates one or more solicitation provisions by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The offeror is cautioned that the listed provisions may include blocks that must be completed by the offeror and submitted with its quotation or offer. In lieu of submitting the full text of those provisions, the offeror may identify the provision by paragraph identifier and provide the appropriate information with its quotation or offer. Also, the full text of a solicitation provision may be accessed electronically at this/these address(es):

DLAD - https://www.dla.mil/HQ/Acquisition/Policy-and-Directives/

(End of Provision)

FAR 52.252-5 -- Authorized Deviations in Provisions (NOV 2020)

(a) The use in this solicitation of any Federal Acquisition Regulation (48 CFR Chapter 1) provision with an authorized deviation is indicated by the addition of “(DEVIATION)” after the date of the provision.

(b) The use in this solicitation of any Federal Acquisition Regulation (48 CFR Chapter 1) provision with an authorized deviation is indicated by the addition of “(DEVIATION)” after the name of the regulation.

(End of Provision)

DFARS 252.204-7019 - Notice of NIST SP 800-171 DoD Assessment Requirements (MAR 2022)

(a) Definitions.

Basic Assessment, Medium Assessment, and High Assessment have the meaning given in the clause 252.204-7020, NIST SP 800-171 DoD Assessments.

Covered contractor information system has the meaning given in the clause 252.204-7012, Safeguarding Covered Defense Information and Cyber Incident Reporting, of this solicitation.

(b) Requirement.

In order to be considered for award, if the Offeror is required to implement NIST SP 800-171, the Offeror shall have a current assessment (i.e., not more than 3 years old unless a lesser time is specified in the solicitation) (see 252.204-7020) for each covered contractor information system that is relevant to the offer, contract, task order, or delivery order. The Basic, Medium, and High NIST SP 800-171 DoD Assessments are described in the NIST SP 800-171 DoD Assessment Methodology located at https://www.acq.osd.mil/asda/dpc/cp/cyber/safeguarding.html#nistSP800171.

(d) Summary level scores.

Summary level scores for all assessments will be posted 30 days post-assessment in SPRS to provide DoD Components visibility into the summary level scores of strategic assessments.

(iv) A brief description of the system security plan architecture, if more than one system security plan exists.

(End of provision)

DFARS 252.215-7012 - Requirements for Submission of Proposals Via Electronic Media (JAN 2018)

The Offeror shall submit the cost portion of the proposal via the following electronic media: DoD SAFE Site.

(End of provision)

DLAD 5452.233-9001--Disputes-Agreement to Use Alternative Dispute Resolution (ADR) (JUN 2020)

(a) The parties agree to negotiate with each other to try to resolve any disputes that may arise. If unassisted negotiations are unsuccessful, the parties will use alternative dispute resolution (ADR) techniques to try to resolve the dispute. Litigation will only be considered as a last resort when ADR is unsuccessful or has been documented by the party rejecting ADR to be inappropriate for resolving the dispute.

(b) Before either party determines ADR inappropriate, that party must discuss the use of ADR with the other party. The documentation rejecting ADR must be signed by an official authorized to bind the contractor (see FAR 52.233-1), or, for the Agency, by the contracting officer, and approved at a level above the contracting officer after consultation with the ADR Specialist and legal counsel. Contractor personnel are also encouraged to include the ADR Specialist in their discussions with the contracting officer before determining ADR to be inappropriate.

(c) If you wish to opt out of this clause, check here [ ]. Alternate wording may be negotiated with the contracting officer.

(End of Provision)

DLA Procurement Note L06 - Agency Protests (DEC 2016)

Interested parties may file an agency level protest with the contracting officer or may request an independent review by the chief of the contracting office (CCO). Independent review by the CCO is an alternative to consideration by the contracting officer and is not available as an appellate review of a contracting officer decision on a protest previously filed with the contracting officer. Absent a clear indication of the intent to file an agency level protest with the CCO for independent review, protests will be presumed to be protests to the contracting officer.

(End of Text)

DLA Procurement Note L07 – Site Visit Instructions (OCT 2016)

(End of Text)

L-3 Communications Between the Government and Offerors

1. Questions regarding this solicitation, the Pre-Proposal Conference, or Site Visit prior to proposal submission may occur for the purpose of clarifying elements of the solicitation. There will be a Virtual Pre-Proposal Conference and Site Visit with the dates TBD. Instructions for the Pre-Proposal Conference and Site Visit will be issued in a separate attachment posted to SAM.gov along with the solicitation posting.

1. Questions shall be submitted by electronic mail to the Acquisition Specialist, Eric Berns via email at eric.berns@dla.mil with the appropriate subject: SP3300-23-R-5001 Solicitation Question; SP3300-23-R-5001 and must be received by 12:00 P.M. Eastern Standard Time on XX, 2023. Questions received after this date and time may not receive a response. No questions may be submitted or answered during the Pre-Proposal Conference or Site Visit. Answers to questions will be posted to SAM.gov via an amendment to the solicitation.

1. Offerors shall submit questions in an MS Word Table landscape format with the following column headings:

Pre-Proposal Conference OR Site Visit

1. No information concerning this RFP or requests for clarification will be provided in response to offeror-initiated telephone calls. All such requests must be made by electronic mail in the format noted above and submitted to the above email address.

2. It is expected that there will be adequate competition; therefore, certified cost and price data may not be required. However, if later it is determined such data is required, the Contracting Officer reserves the right to require additional detailed cost data in accordance with FAR Provision 52.215-20, Requirements for Certified Cost or Pricing Data and Data Other than Certified Cost or Pricing Data,and request an audit.

3. If an offeror has any questions regarding this solicitation or believes the requirements in this instruction contains an error or omission, the offeror shall immediately notify the Acquisition Specialist, Eric Berns (eric.berns@dla.mil) ,in writing in the format provided in paragraph 1 above. If an offeror believes that the requirements in this instruction are otherwise unsound, the offeror shall immediately notify the Contracting Officer, Ms. Jada Weaver (jada.weaver@dla.mil), in writing with supporting rationale. The offeror is reminded the Government reserves the right to award this effort based on the initial proposal, as received, without discussions.

4. Submission of a proposal that does not contain all the items requested in this section may result in elimination from consideration for award.

(End of Text L-3)

L-4 PROPOSAL PREPARATION REQUIREMENTS

Table 1

Sub-factor (a): Distribution Operations

Sub-factor (b): Quality Control

Sub-factor (c): Training

Sub-factor (a): Key Personnel

Sub-factor (b): Staffing for Full Performance and Organizational Chart

Sub-factor (c): Risk Management and Employee Retention

Sub-factor (a): Transition Approach

Sub-factor (b): Continuation of Essential Contractor Services

*Note the page limitations for E-Files II and III; however, resumes, letters of intent, documents pertaining to affiliates/sister companies/teaming arrangements/ joint venture agreements, Attachment J.8 Staffing Matrix, Attachment J.9 Proposed Training Hours, and POAM are not included in this page limitation.

1. Cross-Referencing: To the greatest extent possible, each file shall be written on a stand-alone basis so that its contents may be evaluated with the minimum of cross-referencing to other files of the proposal. Information required for proposal evaluation which is not found in its designated file will be assumed to have been omitted from the proposal. Cross-referencing within a proposal file is permitted where its use would conserve space without impairing clarity.

2. Indexing: Each file shall contain a more detailed table of contents to delineate the subparagraphs within that file. Tab indexing shall be used to identify sections.

3. Glossary of Abbreviations and Acronyms: Each file shall contain a glossary of all abbreviations and acronyms used, with an explanation of each.

4. Offerors shall submit its proposal utilizing the DOD Safe platform. DoD SAFE (Secure Access File Exchange) is a service to make it easy for you to exchange unclassified files up to 8.0 GB that can't be sent through email.

5. The hour and date for receipt of offers is 12:00 P.M. Eastern Standard Time on XX, 2023. PROPOSALS MUST BE RECEIVED ELECTRONICALLY BY THE CLOSING DATE AND TIME. ELECTRONIC (DoD SAFE) SUBMISSION OF PROPOSALS IS THE REQUIRED METHOD.

6. Electronic Submission: Use of the Safe Access File Exchange (SAFE) - submission SITE at: https://safe.apps.mil is required. Each file of the proposal shall be submitted as a separate Electronic File (E-File). Each E-File shall include the Offeror’s name, solicitation number, date of submission and the proposal file (name and number).

Proposals shall not be sent via US Postal Service or Commercial Carrier (i.e., FedEx, UPS, DHL, etc.) or hand delivered. Only electronic submission via DoD SAFE Web Application (https://safe.apps.mil) in PDF, Microsoft Word, Excel and/or AutoCAD Format shall be considered. Files shall be sent via DoD SAFE to eric.berns@dla.mil and Jada.weaver@dla.mil. The DoD SAFE link, or links, with the complete proposal must be time-stamped or received in the Acquisition Specialist’s e-mail on or before the proposal submission deadline.

Vendors shall send an Email to eric.berns@dla.mil and jada.weaver@dla.mil by 12:00PM Eastern Standard Time on XX, 2023 to facilitate a drop-off request for their electronic submission via DoD SAFE Web Application. A drop-off request code is required for an offeror to submit a proposal via DoD SAFE Web Application. A drop-off request is valid for 14 days. In the E-mail requesting a drop-off request, vendors must include the following:

Company POC’s Legal Name Email Address Company Name Cage Code

Further instructions on the use of DoD SAFE are available at: https://safe.apps.mil/about.php

All parts of the Proposal must be uploaded to the DoD SAFE link prior to the date and time of Proposal closing deadline to be considered responsive. Files added to the DoD SAFE link after the proposal deadline shall not be considered. It is highly encouraged that the offeror(s) confirm that all of the Proposal submittal(s) have been received by the Acquisition Specialist before the due date and time. Offerors are reminded of the regulation contained in FAR 15.208 – Submission, Modification, Revision, and Withdrawal of Proposals for timeliness of proposal submissions regarding transmission through an electronic commerce method.

All received submissions will be acknowledged with a reply email of “Received” from the Acquisition Specialist. If an Offeror does not receive this reply email it is their responsibility to contact the Acquisition Specialist, Eric Berns, via email at eric.berns@dla.mil Phone at (717) 770-4282 or the Contracting Officer, Jada Weaver via Email at jada.weaver@dla.mil or via Phone at (717) 770-4378 for verification of submittal receipt.

7. Markings: EACH PAGE of the documents submitted must be clearly marked with the Offeror’s Name and solicitation number. The following statement must be in the header and the footer of each page of the electronic document:

“CUI

SOURCE SELECTION INFORMATION – SEE FAR 2.101 AND 3.104”

The first page of each separate document submitted as part of the efile proposal submission must include the following CUI designator:

Include the CUI Designation Indicator Block (as reflected directly above) at the top of the excel spreadsheet, not in the header, so it only appears on the first page

8. Table of Contents: A table of contents for each file is required.

9. Submission of a proposal that does not contain all the items requested in this attachment may result in elimination from consideration for award.

E-FILE I – SOLICITATION, OFFER AND AWARD DOCUMENTS

TAB 1 - LETTER AND SECTION A (SF-33)

By submitting a proposal, the Offeror is representing the firm will perform all the requirements specified in the solicitation. Simply restating the PWS requirements, or any portion of the PWS requirements, is an indicator the offeror does not understand the requirement and may constitute grounds for determining the proposal unacceptable possibly leading to the removal of an offer from the competitive range of offers.

If the Offeror takes any exceptions to any terms and conditions in the Solicitation, all such exceptions shall be listed in a cover letter to the proposal. Qualifications may also be annotated on the Solicitation, Offer and Award document (SF-33), if such annotation is necessary to clarify the exceptions.

The Solicitation, Offer, and Award (SF-33) included in this Solicitation may be used as part of the contract award document. Offerors shall fully complete and return the SF-33 as part of this E-File. Special attention should be taken to ensure an authorized Contractor representative signs the offer in Block 17.

Offerors must acknowledge any/all amendments to the solicitation by completing Block 14 of each SF-30.

TAB 2 - SECTION B (SUPPLIES OR SERVICES AND PRICES/COSTS)

Section B shall contain the proposed amount for each Contract Line Item Number (CLIN), the total for all the CLINS for each respective year, and the total estimated cost of the proposal inclusive of the five-year ordering period, optional five-year ordering period, total for both ordering periods, and shall be consistent with the Offeror’s cost proposal. The unit prices shall not be carried out past two decimal points.

TAB 3 - SECTION K (REPRESENTATIONS, CERTIFICATIONS, AND OTHER STATEMENTS OF OFFERORS OR RESPONDENTS)

The Offeror shall address each representation and certification identified in SECTION K of the solicitation.

TAB 4 - ACCOUNTING SYSTEM VERIFICATION

The Offeror shall provide verification that the Defense Contract Audit Agency (DCAA) has audited their accounting system or self-certify (Attachment J.10, Accounting System Self-Certification) the Offeror’s accounting system will permit timely development of all necessary cost data to support the non-fixed-price CLINs on the resultant contract (see FAR Part 16.104(i)). Additionally, the Offeror shall provide a narrative in the price proposal describing its accounting system in sufficient detail to demonstrate it is acceptable to support the non-fixed-price CLINs on the resultant contract. The Offeror shall provide contact information (physical address, e-mail address, phone and fax numbers) for their local DCAA Office or the independent audit firm to allow the Government evaluators to verify the Offeror’s accounting system meets the Government's requirements.

The Offeror shall provide evidence of an acceptable accounting system. In accordance with DFARS 252.242-7006, Accounting System Administration, an acceptable accounting systems is one that provides for (1) a sound internal control environment, accounting framework, and organizational structure; (2) proper segregation of direct costs from indirect costs; (3) identification and accumulation of direct costs by contract; (4) a logical and consistent method for the accumulation and allocation of indirect costs to intermediate and final cost objectives; (5) accumulation of costs under general ledger control; (6) reconciliation of subsidiary cost ledgers and cost objectives to general ledger; (7) approval and documentation of adjusting entries; (8) management reviews or internal audits of the system to ensure compliance with the Contractor’s established policies, procedures, and accounting practices; (9) a timekeeping system that identifies employees’ labor by intermediate or final cost objectives; (10) a labor distribution system that charges direct and indirect labor to the appropriate cost objectives; (11) interim (at least monthly) determination of costs charged to a contract through routine posting of books of account; (12) exclusion from costs charged to Government contracts of amounts which are not allowable in terms of Federal Acquisition Regulation (FAR) part 31, Contract Cost Principles and Procedures, and other contract provisions; (13) identification of costs by contract line item and by units (as if each unit or line item were a separate contract), if required by the contract; (14) segregation of preproduction costs from production costs, as applicable; (15) cost accounting information, as required (i) by contract clauses concerning limitation of cost (FAR 52.232-20), limitation of funds (FAR 52.232-22), or allowable cost and payment (FAR 52.216-7); and (ii) to readily calculate indirect cost rates from the books of accounts; (16) billings that can be reconciled to the cost accounts for both current and cumulative amounts claimed and comply with contract terms; (17) adequate, reliable data for use in pricing follow-on acquisitions; and (18) accounting practices in accordance with standards promulgated by the Cost Accounting Standards Board, if applicable, otherwise, Generally Accepted Accounting Principles.

TAB 5 – DEFENSE COUNTERINTELLIGENCE AND SECURITY AGENCY FACILITY CLEARANCE

The Offeror shall provide verification that the Offeror has a Defense Counterintelligence and Security Agency (DCSA) approved facility clearance as part of its initial proposal submission. Offerors that do not have an approved DCSA facility clearance at the due date and time of proposal submission will be considered not compliant with solicitation requirements, the proposal will not be evaluated, and the proposal will be ineligible for award.

TAB 6 – ORGANIZATIONAL CONFLICT OF INTEREST (OCI) CERTIFICATION/OCI MITIGATION PLAN

Applying the principles of FAR Subpart 9.5, each Offeror shall assess whether there is an OCI associated with the proposal it submits. All Offerors must disclose any OCI to the DLA Contracting Officer. The Offeror must explain the actions it intends to use to resolve any actual or potential OCI it finds in the Government’s assessment and its own assessment. Offerors must submit an acceptable OCI Mitigation Plan or certify there are no actual or potential OCIs.

At a minimum, an Offeror’s mitigation plan must include the following elements to be determined acceptable:

The Offeror shall also list the steps it will employ to mitigate any OCI including as appropriate:

Offerors are required to inform the Contracting Officer of any potential conflicts of interest, including those involving contracts with other Government organizations, in their proposal. The Contracting Officer will use this information to determine whether resolution of those conflicts will be required. If the Offeror‘s proposed action to resolve an organizational conflict of interest is not acceptable, the Contracting Officer will notify the Offeror, providing the reasons why its proposed resolution is not considered acceptable, and allow the Offeror a reasonable opportunity to respond before making a final decision on the organizational conflict of interest.

Representation. By submission of its offer, the Offeror represents, to the best of its knowledge and belief, that –

1. There are no relevant facts that could give rise to an actual or potential OCI, as defined in FAR Part 2; or

2. The Offeror has disclosed all relevant information regarding any actual or potential conflicts of interest through its OCI Mitigation Plan.

E-FILE II – EVALUATION FACTOR 1: PERFORMANCE CONFIDENCE ASSESSMENT

The Offeror shall provide information on its Past Performance Record. This information will be utilized to determine the recency, relevancy, and quality of the Offeror’s past performance record to the proposed effort as outlined in the solicitation, including all attachments, and the level of confidence the Government has for successful performance based upon the Offeror’s actions under previously awarded, recent and relevant contracts.

The Offeror shall identify its most relevant contracts or efforts performed within five (5) years of the solicitation issuance date and provide any other information the Offeror considers relevant to the requirements of the solicitation. The Offeror shall provide a detailed explanation of the relevance of the contracts or efforts to the requirements as stated in the solicitation. The Government recommends submission of a total of five (5) contracts encompassing the prime Offeror and/or any major subcontractors. A major subcontractor is defined as those providing twenty percent (20%) of total dollar threshold AND/OR twenty-five percent (25%) of total man-hour effort. If major subcontractor experience is provided as part of the past performance references, it will be given weight relative to the percentage of effort being provided by that particular subcontractor in the offer submitted. The references will be evaluated in the aggregate in order to allow Offerors who may not have the entire scope, magnitude, and complexity of the requirement under one individual contract to still be considered relevant if experience with the full scope, magnitude, and complexity of the requirement can be demonstrated within the allotted number of references as described above.

If major subcontractor experience is submitted for consideration as part of the Performance Confidence Assessment, the Past Performance Proposal SHALL include a signed commitment by Offeror and major subcontractor certifying that if a contract is awarded resulting from the proposal, the parties commit to joint performance as proposed. If the signed commitment is not fully executed by both parties and provided with the Past Performance Proposal, major subcontractor references will not be evaluated or considered.

Affiliate companies, sister companies, teaming arrangements, joint venture agreement, etc. will be considered provided sufficient documentation including an adequate narrative discussing the meaningful relationship between the parties is included in the Past Performance Proposal. Documentation includes a copy of the documented arrangement such as documented affiliation, a copy of the teaming agreement, a copy of the joint venture agreement, etc.

If an Offeror or its major subcontractor(s) determines they have no relevant past performance data, they shall provide the following statement in lieu of the information request below: “(Insert Offeror or major subcontractor’s name) has determined that they possess no relevant past performance information IAW the RFP”.

To be compliant with the Performance Confidence Assessment, Offerors shall provide the following information for both the Offeror and proposed major subcontractors. The Offeror shall submit the information in separate, tabbed sections (1), (2), and (3), as outlined below.

(1) An index of Previous Contract Data. The index shall contain relevant PRIME contracts and relevant SUBCONTRACTS performed within five (5) years of the solicitation issuance date. The index shall include:

a) Contractor Name;

b) Was performance completed as the prime contractor or subcontractor;

c) Name of the customer /agency;

d) Contract/Purchase Order Number for the Reference (Subcontract number if a subcontractor for the overall effort);

e) Customer points of contact (minimum of two (2), provide name, telephone number, fax number and e-mail addresses);

f) Length of contract;

g) Period of performance (dates);

h) Initial Contract Price for the past performance reference (Subcontract value if a subcontractor for the overall effort;

i) Final Contract Price or price as of the last modification for the past performance reference (Subcontract price if a subcontractor for the overall effort);

j) Average Number of Full-Time Equivalent Personnel;

k) Description of product/service provided (include sufficient detail to demonstrate the scope and complexity of the product/service provided);

l) Discussion of the similarities and differences of experience to include workload counts for issues, receipts, inventories, and other types of workload in comparison to the scope, magnitude and complexity identified in the requirement (include sufficient detail to demonstrate similarities/dissimilarities to the requirements of this solicitation);

m) Facilities in which the product/service was performed and;

n) Quality of Past Performance to include a discussion of actual performance under each contract listed, including problems encountered; how they were resolved; the timeliness of deliverables required; how costs were controlled; business relationships; management of key personnel, and any other areas deemed necessary to provide insight into actual performance issues.

(2) Tailored and detailed past performance information to enable better correlation to the requisite requirement. Information regarding scope, magnitude, and complexity should be included. This should include a narrative synopsis that shall describe the specific nature of the work, similarities with the proposed work and the relevant experience gained. In addition, the narrative should include details describing the complexity of the previous contract to include information such as number of FTEs, agility and flexibility of resources, and workload data. The narrative portion also shall indicate any occurrence of cost growth and/or schedule delays encountered. The appearance of growths and/or schedule delays on past contracts must be explained. Specific details regarding the following aspects shall also be included.

a) Government Scope: Government Owned/Contractor managed operated and performance of storage and distribution functions to include receiving, storage, inventory, packaging, Care of Supplies in Storage (COSIS), stock control, stock selection, issue processing, packing, PPP&M, container fabrication, and shipping of material in support of worldwide customers. Participation in live process audits; sustainment of an auditable environment; audits on the accuracy of quantity held in location to the system of record; and audits of adherence to audit control objectives. Provides all management, personnel, supervision, materials, tools, equipment, transportation, and any other items and/or services not provided by the Government.

b) Government Magnitude: Storage and distribution services and unique mission support for a total period of performance of five years, with an anticipated full performance level of approximately ~45 Contractor Full Time equivalents (CFTE).

c) Government Complexity: DLA Distribution, Guam, Marianas (DDGM) complexity includes but is not limited to demonstrating performance history:

i. Experience in using Standard Operating Procedures/addendums, Process Manuals, a WMS (such as DLA’s, Service Owned WMS or Original Equipment Manufacturer WMS), various Government and Commercial applications used to perform distribution functions.

ii. Obtaining and maintaining key performance indicators IAW the contract references (contract requirements use Acceptable Performance Levels (APLs) to measure various aspects of performance).

iii. Efficient and effective workload planning, capability of processing projected annual (12 months) workload identified in Attachment J.8 Staffing Matrix - Tab 1 Projected Workload. Experience showing resilience in accommodating fluctuating workload within the performance standards, supporting a significant amount of emergency interrupt type workload within all functional work areas, due to the high concentration of local customers walk-ins and request customer support services for expedited processing of requisitions (e.g., Bearer Walk Through).

iv. Coordinating with customer POCs and perform the functions for a Material Processing Center and Material Turned into Store material from Navy activities, to include ships and submarines.

(3) Attachment J.6, Past Performance Questionnaire. Offerors and all major subcontractors shall send this questionnaire to previous customers of relevant prime and subcontracts. All previous contracts utilized for Questionnaire information must be contained in the Previous Contract Data index for the Offeror/major subcontractor. The Offeror/major subcontractor shall complete Part I of Attachment J.6 Past Performance Questionnaire prior to submitting the questionnaire to its previous customer(s). The Offeror/major subcontractor shall ask the customer to complete the questionnaire and return it directly to the Acquisition Specialist identified in Part I – BACKGROUND of the questionnaire by no later than the proposal due date and time identified in L-4, paragraph (5) of this solicitation. Evaluation members may contact the named individuals to clarify, obtain additional information, or conduct a telephonic survey of present/past performance. As such, the proposal shall include a list of all Questionnaires submitted that provides the following information:

a) Name of the customer/agency;

b) Date submitted to customer/agency;

c) Contract/Purchase Order Number;

d) Customer points of contact (minimum of two (2), provide name, telephone number and e-mail addresses) and;

e) Whether the offeror/major subcontractor was a Prime or Subcontractor.

The Government may utilize the Federal Contractor Performance Assessment Reporting System (CPARS) application, Federal Awardee Performance and Integrity Information System (FAPIIS), Electronic Subcontract Reporting System (eSRS), or other databases; interviews with Program Managers, Contracting Officers, Contracting Officer’s Representatives (CORs) or other pertinent officials; responses received from the Past Performance Questionnaire; and the Defense Contract Management Agency (DCMA)

E-FILE III – TECHNICAL PROPOSAL

The Technical Proposal must be succinct, well written, and presented in a straightforward manner that clearly demonstrates the relationship of the processes to the resources (e.g., personnel, equipment, supplies and materials, and services) and a complete understanding of the requirements. Statements such as “The Offeror understands,” “will comply with the performance work statement,” “standard procedures will be employed,” “well known techniques will be used,” and general paraphrasing of the PWS are considered inadequate.

TAB 1 - EVALUATION FACTOR 2: MANAGEMENT APPROACH

Sub-factor (a): Distribution Operations The Offeror shall describe its approach to effectively run a complex storage and distribution center. The Offeror shall explain corporate and on-site methodology, tools, and processes to independently manage distribution operations IAW all contract requirements while working in a controls-based audit environment, achieving, and sustaining auditability and supporting customer needs. The Offeror shall ensure it has addressed:

1. Enforcing adherence to standard operating procedures to maintain inventory accuracy and integrity.

2. Planning and prioritization of workload requirements to meet contractual requirements despite challenges with unforeseen circumstances and addressing if more than one shift is required, to include:

a. Performing today’s work today considering the fluctuations and surges of workload.

b. Government system downtime and Government system changes and upgrades in accordance with the DLA Distribution Standard for Alternate Business Process (ABP)/Continuity of Operation) (COOP).

c. Clearly identify the approach for the allocation of resources to include the method in which the offeror will adjust resources to support the fluctuations between Regulated and Non-Regulated workload requirements as they occur.

d. Coordination of resources, supplies, and workload between shifts for uninterrupted workflow.

3. Processes and procedures for continuous monitoring of storage locations and actions taken to ensure:

a. Material is stowed in the proper storage type (i.e., TSC matches ITSC).

b. Density goals are achieved and sustained using rewarehousing (i.e., right size materials in right size locations).

c. Inventory Accuracy standards (99.5%) are achieved and sustained.

d. Segregation of materials in storage locations by NIIN, Condition Code (CC), Shelf Life (SL), and owner RIC.

e. Consolidation of like material (i.e., same NIIN/CC/SL/Owner RIC) to gain warehouse efficiencies and maximum use of available storage.

f. Maintenance of location marking/labeling.

4. Processes and procedures for proper housekeeping of all Contractor occupied areas (warehouses, storage lots, storage locations (Covered and uncovered), processing areas, administrative areas, loading docks, break rooms, etc.), to include implementation and maintenance of warehouse best practices during day-to-day processes, to achieve and maintain organization and cleanliness.

5. Process to be used to evaluate, socialize, and implement changes to the DLA Distribution Standard Operating Procedures communicated through various methods (e.g., monitoring the SharePoint site (sign up for alerts), FRAGOs, etc.).

6. Addressing contract changes IAW with Government identified timeframes and obtaining necessary resources to meet required changes.

7. Approach for addressing intermittent equipment needs for Air TCSP support at Andersen Air Force Base (e.g. 21,000k forklift).

Sub-factor (b): Quality Control The Offeror shall describe their approach for an effective Quality Control Plan that includes:

1. Methodology, techniques, and tools for a prevention-based approach (preventing process-based errors), identifying deficiencies or lack of adherence to Standard Operating Procedures in a proactive manner while providing a leading indicator to perform root cause analysis and correct issues close in time and place for a process area throughout all areas of performance are met and sustained.

2. Development, execution, and monitoring of corrective action plans for deficiencies identified via internal quality control checks, to include compliance check, non-conforming quality assurance surveillances, failed performance metrics, and Independent Public Accountants site visits ensuring issues are resolved in a timely manner, as they arise, and risk of future occurrence is mitigated.

3. Revision, implementation and maintenance of the quality control plan and quality control processes based on any deficiencies identified by the Contractor’s quality control efforts and the Government (e.g., Quality Assurance; Independent DLA Distribution Review; Independent Public Auditor and Managers Internal Control Program/Annual Statement of Assurance processes.)

4. Line of Communication with the Government and usage of a teaming approach for working with the Government on quality issues/concerns. How the contractor plans to have proactive and effective communication with the Command Group onsite. For example, this would be for things like upcoming changes in ship docking, MPC changes, training exercise shifts, special project planning, safety or environmental initiatives/CPIs, and etc.

Sub-factor (c): Training The Offeror shall describe their training approach for:

1. Identifying training/methods/evaluation to be used to certify personnel in functions if Distribution Operations training is not available or convenient for use, to ensure that all employees are trained to standard IAW solicitation requirements, including Attachment J.1 – Section C – Performance Work Statement Section C-4.6 Training and sub-paragraphs.

2. Methods of documentation to certify employees who do not successfully complete the Distribution Operations training, are proficient IAW the DLA Standard Operating Procedures in the applicable functional area tasks and can perform the functional area tasks to standard to maintain an auditable environment.

3. Complete Attachment J.9 Proposed Training Hours that includes all training requirements identified in the contract requirements for the base period. The Offeror shall add additional lines to accommodate the identification of any additional training the Offeror determines is required to successfully perform the requirement of the contract.

4. Sustaining Training Plan, Licenses and Certifications during an activated COOP.

TAB 2 - EVALUATION FACTOR 3: STAFFING APPROACH

Sub-factor (a): Key Personnel The Offeror shall provide the Key Personnel Resumes, for both the Site Manager and Alternate Site Manager, not to exceed three (3) pages, that provides summary information in sufficient detail to clearly demonstrate the key personnel proposed meet the minimum requirements as required in Attachment J.1 – Section C – Performance Work Statement Section C-1.3.1, Key Personnel Requirements. All pages of the resume shall be marked “PERSONALLY IDENTIFIABLE INFORMATION (PII) SAFEGUARD IAW DOD PRIVACY PROGRAM AND PRIVACY ACT OF 1974” if PII is included in the resume. In addition, if PII is included then the following CUI markings must also be included on each page of the resume(s):

“CUI

SOURCE SELECTION INFORMATION – SEE FAR 2.101 AND 3.104”

Offerors shall provide Letters of Intent for both the Site Manager and Alternate Site Manager. The Letters of Intent must include acknowledgement of the requirements in clause H-4 of the RFP.

Sub-factor (b): Staffing for Full Performance and Organizational Chart

1. The Offeror shall complete Attachment J.8 Staffing Matrix, (Attachment J.8 is not included in the page limitation of the Technical Proposal), in the excel version provided with this solicitation. The Offeror shall not protect/lock the excel spreadsheet. Attachment J.8, Staffing Matrix incorporates prime and subcontractor staffing requirements. Attachment J.8 Staffing Matrix will be incorporated into the contract award and serve as the successful Offeror’s staffing approach for performing the contract requirements throughout the duration of the contract. The Offeror shall ensure that Attachment J.8, Staffing Matrix, aligns with the cost proposal. Attachment J.8 Staffing Matrix has three (3) tabs.

a. The first tab is the Projected Workload that is linked to the workload for the first ordering period on the second tab.

b. The second tab is the Attachment J.8 Staffing Matrix, for the first ordering period, which includes the three (3) month Transition Period and a nine (9) month Full Performance Period. The Offeror shall complete this tab IAW paragraph 2 below (Attachment J.8 Staffing Matrix, Tab 2 instructions).

c. The third tab is the Attachment J.8 Staffing Matrix, for the second through the tenth ordering periods. The Offeror shall complete this tab IAW paragraph 3 below (Attachment J.8 Staffing Matrix, Tab 3 instructions).

2. Attachment J.8 Staffing Matrix Tab 2 instructions:

a. Column A: Headings in this column do not limit the Offeror from adjusting the specific tasks to accommodate time…