SOW Pest Control Riverside NC.docx

PEST CONTROL

Work Statement / Specification / Requirements Riverside National Cemetery 22495 Van Buren Boulevard, Riverside CA 92518

Introduction:

a) The Contractor shall provide all necessary supervision, professional advice, labor, equipment, supplies, materials, transportation and other items or services necessary to perform pest control services at the Riverside National Cemetery. The Riverside National Cemetery is a National Shrine. The standards of maintenance, appearance and operational procedures performed by the contractor at this cemetery shall reflect this nation’s concern for those interred. For this reason, the contract’s strict adherence to the specification shall be required and shall be essential.

General Parameters:

a) Work shall be scheduled and conducted in a cooperative manner to affect the least possible interference with cemetery operations or annoyance to others. Work shall be done in a manner that safeguards all Department of Veterans Affairs visitors, employees, and the public. It shall be the contractor’s responsibility to work out any cooperative work schedules regarding cemetery operation. Contractor shall be fully responsible for all actions initiated and/or completed by the contractor in the performance of the specified work.

b) Routine and seasonal services and maintenance to buildings/structures/others as listed in attachment b) will be according to manufacturer’s measures, standards, and schedules. A detailed service and maintenance report will be submitted to the Contracting Officer Representative (COR) after every service or visit.

c) The Government will not provide and allow on-site storage of chemicals and pesticides to be used in the performance of this job.

d) The Government will provide electric power, where available, and water needed to perform the tasks. The contractor (to include subcontractors) shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off water faucets or valves after using the required amount to accomplish the task.

e) The contractor shall furnish all supplies, equipment, facilities, services, licenses, and certification in accordance with California Department of Pesticide Regulations.

f) The contractor shall perform routine pest control services that do not adversely affect occupant health or productivity during normal working hours of operation in the buildings.

g) When it is necessary to perform work outside of the regularly scheduled hours set, the contractor shall notify the COR and Alternate Government Point Of Contact at least one (1) day in advance.

Description of Work:

a) Contractor shall provide complete initial inspections of the facilities within 15 business days of contract award. A report of each inspection shall be provided in written form to the COR within 5 business days of inspection completion.

PEST CONTROL

Work Statement / Specification / Requirements Riverside National Cemetery 22495 Van Buren Boulevard, Riverside CA 92518 b)

c) The contractor shall provide complete pest control services for each facility on a minimum of once per month. The contractor should expect that periodic re-visits may occur when concerns arise, however the expectation that is that any re-visit would be covered in the monthly invoice.

d) Prior to initiation of intended service and application procedures, the contractor shall provide an Integrated Pest Management Plan (IPMP) within 5 days of inspection completion. The IPMP shall include, but not limited to the following:

1) The recommended/appropriate service frequency for the area(s) or building(s) to be serviced if service is required more than monthly. This may vary depending on infestation history or facility type.

2) Prices for each facility with a total indicated for the term of the services. All services must be performed during the hours and/or timeframe established by the COR and agreed upon mutually by all parties.

3) Proposed methods for control, including labels and Safety Data Sheets (SDS) for all pesticides to be used, a list of types of tamper-resistant rodent bait boxes, insect and rodent trapping devices, pest monitoring devices, and any other control devices or equipment that may be necessary to implement the plan (depending on service requested).

4) A schedule for inspection, monitoring, and/or pesticide application for the various area(s) or building(s) to be serviced.

e) The contractor shall establish a complete quality control program to assure the requirements of the contract are provided as specified. Said quality control program shall be made part of the required IPMP. The program shall include, but not limited to the following:

1) An inspection system covering the services stated in the contract. A checklist used in inspecting contract performance during regularly scheduled or unscheduled inspections.

2) The name(s) of the individual(s) who will perform the inspection.

3) The checklist shall include every area of the operation serviced by the contractor as well as every task required to be performed.

4) A system for identifying and correcting deficiencies in the quality of services before the level of performance becomes unacceptable.

5) A file of all inspections conducted by the contractor and the corrective actions taken. The documentation shall be maintained locally and made available upon request.

6) A service guarantee detailing contractor’s commitment to make all reasonable effort identified to remedy problems.

f) Contractor shall be responsible for maintaining a pest control logbook or file for each facility site and building. These records shall be kept with the contractor and updated each time contractor visits site. The COR may inspect the logbook or file on demand and may request copies for documentation and record.

g) Contractor shall respond, on occasion, for requests to perform corrective, special or emergency service(s) that are beyond routine service request. A telephone number shall be provided so the COR can contact the contractor in the event of service(s).

h) General Pest and Rodent Control:

1) Before application of any pesticide, the contractor shall check with the COR; ensuring it is on the accepted and approved materials list.

2) General pest and rodent control should include the exterior and interior of all facilities and buildings. This should also include an exterior pest control perimeter barrier.

3)

4) Plan of action should consist of using a trapping device, and only, if necessary, a pesticide for both interior and exterior, and to include, but not limited to the following:

4.1) General Pests/Insects – Ants, spiders, fleas, ticks, cockroaches, pantry pests, bed bugs, centipedes, millipedes, flies, stored product pests, occasional invaders, and other similar insects, as well as bees, wasps, hornets, and yellow jackets in areas up to 12 feet high.

4.2) Rodents – Including but not limited to mice, rats and perimeter treatments of herbaceous growth around various area(s) or building(s) to serviced, which could harbor rodents.

i) Pesticide Application Standards:

1) All pesticides shall be administered by a licensed pesticide applicator and comply with all federal and state government regulations.

2) All chemicals purchase and proper use shall be the responsibility of the contractor. The contractor also shall not store any pesticide product on the property being serviced. When on site, products shall remain under contractor’s care, and control at all times.

3) Contractor shall use non-pesticide methods of control whenever possible. When determined that a pesticide must be used in order to obtain adequate control, the contractor shall employ the use of formulations and treatment techniques, which minimize the amount of pesticides used and the potential exposure of people and the environment.

4) Pesticide use shall consist of the least hazardous material, most precise application technique, and minimum quantity of material to achieve control.

5) All monitoring or trapping devices shall be placed in a manner that will not interfere with grounds maintenance operations. Whenever possible, the devices shall also be placed in a manner that discourages public tampering by placing them in inconspicuous locations where they are not readily visible.

6) When rodent bait stations are used, only tamper-resistant shall be used.

7) No sprays, dust or applications of liquid or aerosol pesticides may be applied when the immediate area to be treated is occupied, if so, directed by the label.

8) Transport, handling, and use of all pesticides shall be used in strict accordance with the manufacturer’s label instructions and all applicable federal and state laws and regulations.

Labor force and equipment:

a) The contractor shall be aware of the labor, materials and equipment requirements needed to meet contract specifications. The Government expects the Contractor to use any additional resources necessary to meet the specified work requirements. The Contractor shall determine the number of employees and the amount and kinds of materials and equipment needed during the period of performance.

Site Work – Coordination and Cleanup:

a) At the end of each workday, unless otherwise specified by the COR, the contractor shall remove all trash and debris resulting from work. At all times rubbish and trash generated by the contractor shall be kept clear of vehicular and pedestrian circulation throughout the site.

Contractor Professional Appearance:

a) The contractor personnel shall maintain a neat and professional appearance throughout its workforce, vehicles, equipment and worksite. Contractor personnel must wear a uniform bearing the name of the Contractor, or by wearing badges bearing the Contractor’s name and the employee’s name in English.

b)

Other clothing in question shall require written approval by the COR. No clothing shall be worn with inappropriate phrases, logos, words, or images unless approved in advance by the COR.

Conduct of Contractor Personnel:

a) Due to the sensitive mission of the cemetery, the work often requires contact with, and exposure to grieving individuals. Contractor personnel must exercise and exhibit absolute decorum, composure, and stability always.

b) The Contractor shall ensure that no work causes any funeral, ceremony, procession, or visitation to be delayed, altered, or otherwise impacted in such a way that the dignity or security of the event is compromised. A list of scheduled funerals will be provided, if needed, the day prior to the service.

c) The Contractor employees shall behave with appropriate decorum, courtesy, and respect while within the Cemetery or at its perimeter or entrances. Shouting, cursing, angry outburst, sleeping, intoxication and violence or criminal acts of any kind will not be tolerated and is cause for immediate removal from the Cemetery.

d) The Contractor personnel shall not:

· Lean, sit on or against headstones markers or monuments.

· Sleep or otherwise lay, rest or be idle in a manner that reflects unfavorably on the Government or the Contractor.

· Perform work of any nature on privately-owned vehicles/equipment within the cemetery’s confines to include the washing of vehicles/equipment.

e) Food and beverages shall be consumed only within areas designated by the COR. Use or sale of intoxicating beverages and/or drugs is strictly prohibited. The Contractor’s personnel shall follow the cemetery smoking policy that is available at the Cemetery’s Administration Building and Maintenance Yard.

f) The cemetery shall provide to the contractor personnel restroom facilities at areas designated by the COR. Breaks and lunch periods shall be taken at areas designated by the COR, not in the field.

g) Listed above any misconduct shall be cause for immediate removal from the cemetery premises.

Contractor Damage:

a) Any subsequent damage by the contractor to cemetery property during contract performance shall be repaired at the contractor’s expense.

b) Safety:

a) The Contractor must meet all safety requirements of Riverside National Cemetery’s Safety Officer, Department of Veterans Affairs, OSHA, and the State of California. It is incumbent upon the Contractor to be familiar with these requirements and maintain regular and routine contact with the Safety Officer of Riverside National Cemetery.

b) Contractor shall be consistent and fully compliant with all applicable Federal, State, County and City laws, EPA guidelines and regulations.

c) Contractor shall secure and label all materials and equipment according to applicable Federal, State, County and City laws, ordinances, Right-to-Know laws, EPA guidelines and regulations.

d) For safety reasons, contractor personnel are not allowed to be transported throughout the cemetery holding onto or riding in the back of any open pickup truck or other vehicle.

Work Hours:

a) The Contractor shall perform the services as specified herein Monday through Friday, except for National Holidays, between the hours of 8:00am – 4:30pm. The contractor must request, in writing, any deviations to these hours and receive approval from the COR in advance of any changes.

a)

[RNC 12292017]

PEST CONTROL

Work Statement / Specification / Requirements Riverside National Cemetery 22495 Van Buren Boulevard, Riverside CA 92518

ADMINISTRATION

INFORMATION BOOTH

ASSEMBLY AREA PUBLIC RESTROOM

AMPHITHEATER PUBLIC RESTROOM

MAINTENANCE

EMPLOYEE BUILDING

FOREMAN OFFICE

MAINTENANCE BUILDING

MAINTENANCE OFFICE KEY ROOM

WAREHOUSE-

IRRIGATION SHOP

MEMORIAL HONOR DETAIL TRAILER

34T1

WAREHOUSE- FLAMEMABLE/PESTICIDE

PHASE 5 ANNEX BUILDING

CORTEGE LANES RESTROOMS

STORAGE SHED

SHED

COLUMBARIUM

COLUMBARIUM A

COLUMBARIUM B

COLUMBARIUM C

COMMITTAL SHELTER A

COMMITTAL SHELTER B

STRUCTURE STRUC. NUMBER

OTHER / MEMORIAL NUMBER

NATIONAL MEDAL OF HONOR MEMORIAL

HA-1

ALL METAL CONTAINERS IN PROPERTY

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