SOW.pdf

Statement of Work (SOW)

ABSCIEX QTRAP5500 Mass Spectrometer Triple Quad/trap Service Agreement

GENERAL INFORMATION

1.0 Scope of Work: Contractor will provide OEM factory trained engineers to perform one (1) annual preventive maintenance service visit, provide unlimited telephone, 3 business day onsite service for remedial repairs and online troubleshooting assistance through Period of Coverage of 12 months annually. We anticipate any contract to be processed for payment Quarterly in Arrears. The unit is located at USDA-NLAE, 1015 N. University Blvd, Ames, IA 50011.

This is anticipated to be a Base + 4 Option Year Contract.

Base Year – 1/11/23-1/10/24 Option Year 1 – 1/11/24-1/10/25 Option Year 2 – 1/11/25-1/10/26 Option Year 3 – 1/11/26-1/10/27 Option Year 4 – 1/11/27-1/10/28

Covered components will include:

1) ABSCIEX QTRAP5500 – SN: AU215241406

2.0 Background: The mass spectrometer provides analysis for research projects within the analytical laboratory. To better ensure maintaining data consistency and provide continual support to our scientists, one annual preventative maintenance service contract which includes rapid on-site visits for remedial repairs has been purchased since this unit was purchased in Aug. 2014.

CONTRACTOR REQUIREMENTS

3.0 Technical Requirements/Tasks:

Service tasks include, but are not limited to:

1) Only a currently employed OEM factory trained serve-certified engineer will be utilized to perform maintenance, troubleshooting and repair services.

2) Contractor will have OEM factory trained and certified technicians to complete one annual preventative maintenance visit to ensure the unit is operating to OEM specifications.

3) Contractor will have OEM factory trained and certified technicians to tune the mass spectrometer to OEM specifications.

4) Contractor will provide unlimited telephone support and online support for the period of coverage.

5) Contractor will provide 3-day onsite response time for remedial repairs for the period of coverage.

6) All remedial repairs are billable. Contractor will offer a 10% discount for travel, labor and OEM parts related to any remedial repair.

7) Contractor will repair the unit with OEM factory trained and certified technicians to ensure the unit is operating at OEM specifications.

8) Contractor will have OEM factory trained technicians tune the mass spectrometer to OEM specifications after the remedial repair.

9) All expenses related to the PM visit will be included in this contract.

10) Contractor will clean and inspect curtain plate, instrument surfaces and orifice plate.

11) Contractor will clean and inspect QJet ion guide.

12) Contractor will clean and inspect Q0 and IQ1 lenses as needed.

13) Contractor will replace rotary pump oil.

14) Contractor will inspect and clean or replace instrument air filters.

15) Contractor will inspect and clean or replace electrode as needed.

16) Contractor will inspect and clean or replace corona discharge needle as needed.

4.0 Government Furnished: Government-furnished support is limited to security access to the equipment in the NLAE facility, replacement parts, labor and travel not otherwise covered under this agreement, AC power (110VAC and 220 VAC) and standard office lighting.

5.0 Deliverables / Schedule:

Key Deliverables Item No.

Deliverable

Objective

Due

1 Preventive Maintenance

Routine inspection, cleaning, alignment/calibration and repair of covered components.

Once annually coordinated through the Qtrap Operator

2 3 Business Day Onsite Response for Remedial Repairs (Remedial repairs are billable)

Troubleshooting and repair services will be conducted for any remedial repairs. Engineer will be onsite within 3 business days to perform the repair.

Discounted prices for labor, travel and parts will be offered.

Throughout Period Of Coverage

3 Telephone and Online Troubleshooting Assistance

Telephone and Online Troubleshooting Assistance is available during normal business hours.

Throughout Period Of Coverage

6.0 Travel: One (1) preventive maintenance service visit will be provided by the contractor. All service visits will be coordinated with the Qtrap Operator at NLAE. Remedial repairs will be billable but conducted under this contract.

7.0 Contractor’s Key Personnel: Only OEM factory trained and certified engineers are to perform any service procedure on the AB Sciex Qtrap5500 Mass Spectrometer.

8.0 Security Requirements: A copy of an official government photo ID (State-issued driver’s license or ID card, passport, green card, etc.) may be provided no later than one week before arrival of contract service technician(s) except in the case of emergency service, were only the name of the technician provided via email or telephone will be necessary. Security access to the NLAE facility will be provided based on this identification requirement.

9.0 Place of Performance: USDA-NLAE, 1015 N. University Blvd, Ames, IA 50011

10.0 Technical Point of Contact: Amy Morrow, 515-294-6536

amy.morrow@usda.gov