SOW BOX Software JAGC.pdf
PDF 91 KB Posted
- Attached to
- BOX Software Licenses
- Solicitation number
- W9124J-20-R-EE26
About this file
This document contains a statement of work for the procurement of Box software licenses by the U.S. Army Judge Advocate General Corps. The statement of work outlines requirements for 1,000 Box software licenses to be provided as a software-as-a-service over a six month base year and three one-year option periods. The Box software must provide unlimited storage, allow real-time editing of Microsoft Office files, and support both CAC and non-CAC users. The contractor must provide remote technical support during normal business hours on weekdays and selected federal holidays. The related federal contract opportunity is a solicitation issued by the Department of the Army Materiel Command Mission and Installation Contracting Command at Fort Sam Houston to procure the 1,000 Box software licenses from authorized resellers on a brand name basis.
View the file
Other files
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Statement of Work (SOW) BOX Software Licenses
U.S. Army Judge Advocate General Corps (JAGC)
1. Description. The U.S. Army Judge Advocate General Corps (JAGC) has a need to procure 1,000 brand name BOX software licenses to be provided as software as a service (SaaS). The licenses shall include premier BOX customer service technical support, and software maintenance for any patches, updates and upgrades as they are released for the base software licenses to ensure the delivery of quality and uninterrupted software services. The Box software shall have unlimited storage capacity, allow real-time and in app editing of MS office files, and provide Command Access Card (CAC) and Non-CAC user support.
2. Background. The U.S. Army Judge Advocate General Corps (JAGC) provides legal services for the Army, its Soldiers, family members, and retirees. Judge advocates serve as prosecutors and defense attorneys for criminal trials under the Uniform Code of Military Justice; they practice international, operational, labor, contract, environmental, tort and administrative law;
and provide routine legal service for the Soldier, retirees and their families. These routine legal services include, but are not limited to, preparation of powers of attorney, separation agreements, and miscellaneous Servicemember Civil Relief Act (SCRA) documents (affidavit of domicile, letter to creditor, letters terminating leases, etc.) and also assist in the deployment readiness process.
3. Period of Performance (POP): 6 month base year plus 3 (12) month option years. The option years, if used, shall be used to renew the software licenses. Refer to contract for actual performance dates.
4. Software Technical Support: Customer technical support will be provided remotely through telephone, e-mail, or online customer service assistance. Customer support will be rendered during normal working hours, Monday through Friday (except weekends and Federal Holidays), between the hours of 7:30 am to 5:00 pm. however, the contractor may be required to provide customer support outside of these hours.
4.1 Federal Holidays:
New Year’s Day 1st day of January Martin Luther King Jr. Day 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day Last Monday of May Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December
File details come from the government source that posted it. Updated .