SOS701_CRP30750_Revised_Contract_07.01.2025.pdf

Rev. 1.30.17

Index No.: SOS701 Eff. Date: 07/01/2025 Page No.: 1

STATE OF OHIO

DEPARTMENT OF ADMINISTRATIVE SERVICES

GENERAL SERVICES DIVISION

OFFICE OF PROCUREMENT FROM COMMUNITY REHABILITATION PROGRAMS

4200 SURFACE ROAD, COLUMBUS, OH 43228-1395

MANDATORY USE CONTRACT FOR: Call Center Services, Ohio Secretary of State

CONTRACT No.: CRP30750 EFFECTIVE DATES: 07/01/2023 to 06/30/2025 Renewal through 06/30/2027*

The Department of Administrative Services (DAS), Office of Procurement from Community Rehabilitation Programs (OPCRP) has accepted the proposal submitted in response to the Contract Number listed above by the certified Community Rehabilitation Program (CRP) and/or the certified Agent of a Community Rehabilitation Program (Agent). The CRP and/or Agent listed herein has been awarded a contract for the services or supplies listed. The respective ordering office contract approval form, *contract terms and conditions, pricing schedules, specifications, and any attachments incorporated by reference and accepted by DAS become a part of this Mandatory Contract.

This Mandatory Contract is effective beginning and ending on the dates noted above unless, prior to the expiration date, the Contract is renewed, terminated or cancelled in accordance with the Contract Terms and Conditions.

This mandatory contract is available to Ohio Secretary of State, 180 East Broad Street, 16th Floor, Columbus, OH 43215 .

This contract award by the Office of Procurement from Community Rehabilitation Program is in accordance with Sections 125.60 to 125.6012 of the Revised Code.

Agencies are eligible to make purchases of the listed supplies and/or services in any amount and at any time as determined by the agency. The State makes no representation or guarantee that agencies will purchase the volume of supplies and/or services as initially advertised or described.

State agencies may make purchases under this Mandatory Contract up to $2500.00 using the State of Ohio Payment Card. Any purchase that exceeds $2500.00 will be made using the official state of Ohio purchase order (ADM-0523). Any non-state agency, institution of higher education or Cooperative Purchasing member will use forms applicable to their respective agency.

This Mandatory Contract and any Amendments thereto are available from the OhioBuys public portal at the following address:

https://ohiobuys.ohio.gov/page.aspx/en/usr/login?ReturnUrl=%2fpage.aspx%2fen%2fbuy%2fhomepage

Signed: _______________________________________________________ Kathleen C. Madden, Director Date

This amendment is issued to notify that as a result of mutual agreement between the State of Ohio and the Contractor, this contract is renewed for an additional twenty four (24) months, effective 07/01/2025 through 06/30/2027. It is also issued to add a summary of amendments page effective 07/01/2025. Additionally, it is issued to update the DAS Standard Terms and Conditions, rev. 03.31.2025 effective 07/01/2025.

https://ohiobuys.ohio.gov/page.aspx/en/usr/login?ReturnUrl=%2fpage.aspx%2fen%2fbuy%2fhomepage

Rev. 4.19.22

COST SUMMARY

OHIO BUYS

PRODUCT

CODE

UNSPSC

CODE ITEM PRICE PER

CRP30750-1 83111507

Call Center Services, Account Maintenance, Ohio Secretary of State, 180 East Broad Street, 16th floor, Columbus, OH 43215.

$750.00 per month

CRP30750-2 83111507

Call Center Services, Dedicated Hours, Ohio Secretary of State, 180 East Broad Street, 16th floor, Columbus, OH

$35.00 per hour

CRP30750-3 83111507

Call Center Services, Productive Minute, Ohio Secretary of State, 180 East Broad Street, 16th floor, Columbus, OH

$1.45 per occurrence

Submit Invoices to:

Ohio Secretary of State 180 East Broad Street, 16th Floor Columbus, OH 43215

CONTRACTOR INDEX

CONTRACTOR AND TERMS: CONTRACT NO: CRP30750

OAKS ID: 0000145618

Cleveland Sight Center 1909 East 101st Street Cleveland, OH 44106

TERMS: Net 30 Days

CONTRACTOR’S CONTACT:

Jassen Tawil Telephone: (216) 791-8118 Email: jtawil@clevelandsightcenter.org mailto:jtawil@clevelandsightcenter.org

Index No.: SOS701*

SUMMARY OF AMENDMENTS

Amendment Number

Effective Date Description

1 07/01/2025

This amendment is issued to notify that as a result of mutual agreement between the State of Ohio and the Contractor, this contract is renewed for an additional twenty four

(24) months, effective 07/01/2025 through 06/30/2027. It is also issued to add a summary of amendments page effective 07/01/2025. Additionally, it is issued to update the DAS Standard Terms and Conditions, rev. 03.31.2025 effective 07/01/2025.

*Add a summary of amendments page effective 07/01/2025.

CONTRACT FOR: Call Center Services, Ohio Secretary of State