Shelby_County_Attachment_B_One_Stop_Flow_Chart_.docx

The document appears to be a customer flow chart for the OhioMeansJobs Shelby County workforce development system, detailing the process and services provided through a local workforce center in Ohio. The chart involves multiple agencies and programs including Ohio Department of Job and Family Services (ODJFS), Workforce Innovation and Opportunity Act (WIOA), Adult Basic Literacy Education (ABLE), Opportunities for Ohioans with Disabilities (OOD), Temporary Assistance for Needy Families (TANF), and Older American Vocational Education programs.

The flow chart outlines a comprehensive service delivery model for job seekers and employers, encompassing basic and individualized career services. Key services include customer orientation, assessment, job posting, testing, resume development, training programs, job fairs, and employment support. The system facilitates referrals through multiple channels (phone, email, paper) and provides support for various customer segments including youth, postsecondary education participants, and individuals requiring specialized workforce assistance. The chart demonstrates an integrated approach to connecting job seekers with employment opportunities and supporting local workforce development efforts.