Score_Sheet.xlsx

XLSX spreadsheet 14 KB Posted

Attached to
Competitive Selection OH|DOT51426-1
Contract number
DOT51426-1
Issued by
Ohio

About this file

This document is a score sheet for a technical proposal evaluation by the Ohio Department of Transportation (ODOT) for a consulting contract with Tjene Consulting Corp. The evaluation assesses the vendor's capabilities for ServiceNow and Nuvolo software support, with a comprehensive scoring matrix across multiple technical and operational criteria.

The contract appears to be an indefinite delivery vehicle for technical support services focused on ServiceNow and Nuvolo platform management, specifically targeting ODOT's Facilities and Finance user groups. Tjene Consulting Corp submitted a proposal with a total technical score of 1,016 points, which exceeded the minimum required score of 600. The vendor's total submitted price was $1,450.00, resulting in a cost per quality point of $1.43. The scoring criteria extensively cover areas such as organizational experience, staffing capabilities, technology expertise, project management, software upgrade support, and ongoing technical assistance for approximately 165 ODOT users across Facilities and Finance departments.

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Other files

File Type Posted
_514-26_Pricing__514pricing_-_Tjene.xlsx XLSX spreadsheet
514-26.pdf PDF
Waiver_Approved__Tjene_.pdf PDF
514-26_Tjene_Supplement_A_-_Tjene.pdf PDF
Affirmation_and_Disclosure_signed_by_Tjene.pdf PDF
Signature.pdf PDF
Tjene_Technical_Proposal_-_Ohio_Department_Of_Transportation.docx DOCX document

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Score Sheet

VendorTjene Consulting Corp
Item #Evaluation CriteriaWeightingDoesn't Meet 0Partially Meets 6Meets 8Exceeds 10
WORK REQUIREMENTS
Organizational Experience & Capabilities
1The Offeror must submit a detailed Offeror Profile that describes the company history, past similar project experience and current capability and capacity to perform the work under this RFP540
2Number of years’ experience in performing ServiceNow and Nuvolo changes, enhancements, and upgrades similar to work under this RFP540
3Staffing plan and resumes540
ReferencesSection Subtotals01200
4Offeror must provide a minimum of three (3) references (or more) from previous jobs similar to this project and provide details of similarities324
Work PlanSection Subtotals01600
5Contractor knowledge, experience, and skills with the following minimum technologies needed to perform the work:

* ServiceNow

* ServiceNow access roles/groups

* ServiceNow configuration and customization

* ServiceNow Dashboard and Reports

* ServiceNow Inbound/Outbound data integrations

* Nuvolo (all modules)

* Nuvolo Mobile 1.0

* Nuvolo configuration and customization540
6Assign resource(s) with knowledge and experience with ServiceNow and Nuvolo products including Nuvolo Mobile app and are considered a subject matter expert (SME) in these products540
7Contractor to provide resume’s for all assigned resource(s)540
8Contractor shall have contacts at Nuvolo for product support and/or escalations (if needed)324
9Contractor resource(s) available for ODOT staff to contact regarding ServiceNow/Nuvolo product questions, discuss potential changes, enhancements, upgrades, and/or possible solution options. Contractor to work with a minimum ODOT group (~5 ODOT ServiceNow Technical/Nuvolo Admin/Facility business staff) supporting ~125 ODOT Facilities users and ~40 ODOT Finance users of Nuvolo324
10Create and/or update ServiceNow Agile stories as needed/appropriate in coordination with ODOT resources to track estimates, work, progress, and/or priorities324
11Contractor resource(s) grooming/refining of ODOT Nuvolo stories per ODOT direction (e.g. backlog refinement, is a process that helps agile teams prioritize user stories for development sprints)540
12Contractor resource(s) attend (at a minimum) one (1) day a week meeting to review/update Agile sprint stories, backlog stories, and story priorities. Additional meetings to be scheduled if/as needed540
13Expected need for contractor to create and/or enhance ServiceNow Nuvolo reports per ODOT Facilities direction and Agile story540
14Backup of Dev and Test Nuvolo in-progress changes and data prior to every other month clone downs from PROD to DEV and PROD to TEST and restores of Nuvolo in-progress changes and data after clone downs are done540
15Provide Nuvolo product upgrades support and/or Nuvolo product fixes within ODOT ServiceNow environments and ODOT ServiceNow change control policies540
16Support with testing/validation of Nuvolo as part of annual ODOT ServiceNow platform upgrade540
17Work with ODOT resources to implement Nuvolo software upgrades - expected spring and fall Nuvolo releases/upgrades – recommend n-2 follow of ServiceNow upgrades – coordinate with ODOT resources when to start. Upgrades directed by ODOT stakeholder evaluation and decision540
18Support with testing/validation of Nuvolo software upgrades540
19Implement and unit test Nuvolo changes and enhancements per ODOT direction in ODOT ServiceNow environments (i.e. DEV, TEST) and document and coordinate with ODOT ServiceNow administrator to implement in PRODUCTION environment within ODOT ServiceNow change control policies540
20Implement and support with configuration/testing/validation of Nuvolo Mobile Application Upgrade (per ODOT direction and scoping/timing/value/level of effort estimation)540
Column Subtotal of Partially Meets Points0
Column Subtotal of Meets Points1016
Column Subtotal of Exceeds Points0
Grand Total Score1016

Based upon the Grand Total Technical Score earned, does the vendor’s proposal meet or exceed the minimum Technical score of 600 points?

YESXNo
(If No, Vendor's Cost Propsal will NOT be opened.)
Cost Per Quality Point
Vendors Total Submitted Price$1,450.00/Grand Total Techincal Score1016
Cost Per Quality Point:$1.43
The Technical Proposal with the lowest Cost per Quality point will be recommended for award of the contract.

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