Scope of Work - OTHS-OTHS-27-017-C- Zoom Renewal- Doc.pdf

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Attached to
Zoom 50 FedRAMP Enterprise (1 Year)- Zoom Renewal
Solicitation number
BPM058337
Issued by
Maryland

About this file

This Scope of Work document pertains to a Zoom software renewal contract for the Maryland Department of Human Services (DHS). The procurement seeks to maintain Zoom's FedRAMP Enterprise video conferencing platform for one year to support cost-effective communication and remote training across the department's geographically dispersed workforce. The required licensing includes 50 host licenses capable of supporting up to 3,000 participants each, three medium event licenses scaled for 500 attendees, and one large event license supporting 5,000 attendees. DHS currently utilizes Zoom for statewide staff meetings, cross-agency coordination sessions, and remote training events, with the primary objective of reducing travel-related costs while improving operational efficiency and secure personnel connectivity across the state.

This procurement is restricted to Authorized Resellers of Zoom Software Products, and interested vendors must submit a Letter of Authorization from Zoom to participate in the bidding process. No pricing terms, set-aside information, incumbent details, specific response or due dates, site visit requirements, or bidder conference information are outlined in the provided Scope of Work document. The contract term is one year, with the vendor responsible for providing and maintaining all specified software licenses throughout the contract period.

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Bid-Form Zoom Renewal- DOC.pdf PDF
Redacted Quote- Zoom Renewal.pdf PDF

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Zoom 50 FedRAMP Enterprise (1 Year)- Zoom Renewal

OTHS/OTHS-27-017-C

Scope of Work:

The Department of Human Services (DHS) requires a contract for Zoom to facilitate cost-effective, seamless communication and remote training across its geographically dispersed workforce. Currently utilized for statewide staff meetings and cross-agency coordination, this scalable video conferencing platform improves operational ef�iciency and signi�icantly reduces travel-related costs. To fully support these large-scale engagements, the licensing scope includes 50 large-capacity host licenses capable of supporting up to 3,000 participants, alongside three 500-attendee licenses and one 5,000-attendee license.

DHS currently utilizes Zoom to conduct statewide staff meetings, cross-agency coordination sessions, and remote training events. The primary objective of this contract is to maintain and support these capabilities, enabling DHS to reduce travel-related costs, improve the efficiency of remote engagements, and securely connect personnel across the state.

3. Licensing Requirements

The vendor shall provide and maintain the following software licenses for the duration of the contract:

• 50 Host Licenses: Configured with large meeting capacity, capable of hosting up to 3,000 participants.

• Three (3) Medium Event Licenses: Scaled to support up to 500 attendees each.

• One (1) Large Event License: Scaled to support up to 5,000 attendees for statewide broadcasts.

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