Schedule A - Statement of Work.docx

Enter your company name Schedule A – Statement of Work

RFP 260000002110

HiSET ® and GED® Test Vouchers This schedule identifies the anticipated requirements of any Contract resulting from this RFP. The term “Contractor” in this document refers to a bidder responding to this RFP, as well as the Contractor who is awarded the contract. The term “bidder” is used to identify where specific responses to the RFP are required. Yellow fields are also used to identify areas where a bidder response is required.

The Contractor must respond to each requirement or question and explain how it will fulfill each requirement. Attach any supplemental information and reference it appropriately within your response.

Background Public Act 22 of 2025, Section 712 (1) states:

The funds appropriated in part 1 for the high school equivalency-to-school program must be used to purchase and distribute vouchers that cover the cost of high school equivalency testing and certification under this section. The department shall administer a Michigan high school equivalency-to-school program that covers the cost of taking a high school equivalency test free of charge for individuals who meet all of the following requirements:

a) The individual has not previously been administered a high school equivalency test free of charge under this section.

b) The individual meets at least 1 of the following requirements:

i. Prior to taking the high school equivalency test, the individual successfully completed a department-approved high school equivalency preparation program.

ii. Prior to taking the high school equivalency test, the individual completed the official high school equivalency practice test and the individual’s score indicated that the individual is likely to pass.

Michigan Compiled Law (MCL) Section 388.1604 defines "High School Equivalency Certificate" as a certificate granted for the successful completion of a high school equivalency test. "High school equivalency test" is defined as the GED® test developed by the GED Testing Service, the HISET exam administered by PSI Services, or another comparable test approved by the Department of Labor and Economic Opportunity.

Scope This contract is to purchase official GED® and HiSET ® testing vouchers for the Michigan Department of Labor and Economic Opportunity, Workforce Development (LEO-WD). LEO-WD is a State of Michigan agency and references to “LEO-WD" or “State” may be used interchangeably throughout this SOW.

Based on available funding, LEO-WD will administer the HSE-to-School Program by covering the cost of the GED® and HiSET ® testing vouchers for eligible Michigan residents who meet the program eligibility requirements.

Mandatory Minimums Contractor must be authorized to issue testing vouchers for GED® and/or HiSET ® for test and retakes.

General Requirements

GED® Test Voucher Requirements

· Contractor must generate vouchers for official subject area tests and discounted retakes.

· Vouchers will be sent from Contractor to LEO-WD on a monthly basis or as needed. Orders shall include GED® subject area test and the discounted retake vouchers.

· The vouchers can be used for any of the four subject areas.

· Contractor will email the bulk order of voucher numbers to the project manager at the beginning of each month, and the vouchers will be issued with a 60-day expiration date.

· Voucher numbers sent by the Contractor to LEO-WD will be issued to participants to schedule their subject area test and participants are expected to redeem voucher numbers assigned to them by the LEO-WD. A participant may only receive one voucher for one attempt for each content area test.

· Contractor must generate or provide LEO-WD with access to GED Analytics for monthly reports with all vouchers that have been assigned and to which participant they have been assigned. Contractor will also provide a list of vouchers that have been utilized and the date the voucher was utilized. Note: vouchers will be provided to the specific participant by LEO-WD, but the vouchers could be transferred by the participant to another test-taker and these transfers by the participants are beyond the control of the contractor.

· Vouchers may be terminated by LEO-WD upon request. LEO-WD will notify once per month, in a format that is provided by the Contractor, when a voucher(s) should be terminated. LEO-WD will monitor all outstanding vouchers and make a monthly determination regarding termination of the voucher as described above.

· LEO-WD will not be billed for the voucher(s) provided by the Contractor until the voucher is redeemed.

· No-shows will be counted and billed under the Contractor’s standard no-show policy.

· LEO-WD will track the number of vouchers redeemed and will limit the number issued so at no time does the quantity redeemed exceed the total contract value.

Bidder Response

☐ I confirm the above requirement(s) and agree with no exception(s)

☐ I have reviewed the above requirement(s) and have noted any exceptions below.

Exceptions: List all exceptions here

HiSET ® Test Voucher Requirements

· Contractor must generate paper-based test (PBT) and computer-based test (CBT) vouchers for official subject area tests and discounted retakes.

· Vouchers will be ordered by LEO-WD as needed. Orders shall include HiSET® subject area test, annual administration fee, and discounted retake vouchers.

· The vouchers can be used for any of the five subject areas.

· The vouchers will be issued with a 60-day expiration date.

· Voucher numbers sent by the Contractor to LEO-WD will be issued to participants to schedule their subject area test and participants are expected to redeem voucher numbers assigned to them by the LEO-WD. A participant may only receive one voucher for one attempt for each content area test.

· Contractor must generate or provide LEO-WD with access to reports with all vouchers that have been assigned and to which participant they have been assigned. Contractor will also provide a list of vouchers that have been utilized and the date the voucher was utilized.

· No-shows will be counted and billed under the Contractor’s standard no-show policy.

· Vouchers may be terminated by LEO-WD upon request.

· LEO-WD will track the number of vouchers ordered and distributed and will limit the number issued so at no time does the quantity ordered exceed the total contract value.

Bidder Response

☐ I confirm the above requirement(s) and agree with no exception(s)

☐ I have reviewed the above requirement(s) and have noted any exceptions below.

Exceptions: List all exceptions here

No-Show Policy

Bidder must describe No-Show Policy

Provide No-Show Policy details here

Retake Policy Bidder must describe their Retake Policy

Provide Retake Policy details here

ADA Compliance The State is required to comply with the Americans with Disabilities Act of 1990 (ADA), including its accessibility standard for websites, applications, content and documents. All Contract Activities created, provided, or made available by Contractor under this Contract in a digital format, including but not limited to, websites, applications, software, mobile applications, text, images, sounds, videos, controls, animations, links, and documents (including files in the following formats: PDF, word processing, presentation, and spreadsheet) must comply with the accessibility standards provided in the Digital Accessibility Standards, located at SOM Digital Standards.

Contractor Program Manager The Contractor must appoint one individual specifically assigned to State of Michigan accounts who will respond to State inquiries regarding the Contract Activities, answer questions related to ordering and delivery, etc. (the “Contractor Program Manager”).

The Contractor must notify the Contract Administrator at least seven calendar days before removing or assigning a new Contractor Program Manager.

Bidder must provide Program Manager Name, Email address, and Phone Number

Provide Program Manager Name, Email address, and Phone Number here

Customer Service Number Bidder Response

The Contractor must specify its customer service number for the State to contact the Contractor Program Manager who must be available for calls during the hours of 8am-5pm, at a minimum. Identify customer service availability for this proposal by hours and days of the week.

Insert customer service number

Insert technical support number and availability

Price Term Pricing is firm for the entire length of the Contract.

Price Changes Adjustments will be based on changes in actual Contractor costs. Any request must be supported by written evidence documenting the change in costs. The State may consider sources, such as the Consumer Price Index; Producer Price Index; other pricing indices as needed; economic and industry data; manufacturer or supplier letters noting the increase in pricing; and any other data the State deems relevant.

Following the presentation of supporting documentation, both parties will have 30 days to review the information and prepare a written response. If the review reveals no need for modifications, pricing will remain unchanged unless mutually agreed to by the parties. If the review reveals that changes are needed, both parties will negotiate such changes, for no longer than 30 days, unless extended by mutual agreement.

The Contractor remains responsible for Contract Activities at the current price for all orders received before the mutual execution of a Change Notice indicating the start date of the new Pricing Period.

Authorizing Document The appropriate authorizing document for the Contract will be a Master Agreement.

Invoice Requirements All invoices submitted to the State must include: (a) date; (b) delivery order; (c) quantity; (d) description of the Contract Activities; (e) unit price; (f) shipping cost (if any); (g) vendor-generated invoice number and (h) total price.

Payment Methods The State will make payment for Contract Activities by EFT.

Required Functionality Relating to Data Retention, Disposal, and Retrieval

The State has legal obligations to retain, dispose, and retrieve State Data along with obligations to manage and secure State Data. To meet these obligations, the Solution must allow the State to:

retain all data for the entire length of the Contract.

delete its data or request the deletion of its data, even data that may be stored offline or in backups.

transfer its data back to the State or to a new vendor or new solution.

transfer its data to the Archives of Michigan as may be required by a retention and disposal schedule.

retrieve data, even data that may be stored offline or in backups.

Except as otherwise stated in the Contract, Contractor will not dispose of, delete, or destroy State Data without the prior written approval of the State.

Bidder Response

☐ I have reviewed the above requirement(s) and agree with no exceptions.

☐ I have reviewed the above requirement(s) and have noted any exceptions below.

Exceptions: List all exceptions here

Bidder must review and explain how the data retention, disposal, and retrieval requirements will be met by the solution and describe its data management capabilities (storage limitations, duration, etc.). If the Solution does not allow the State to perform these activities itself, the bidder must explain how it will support the State’s compliance with these requirements.

Describe how you will comply with the requirement(s)

Liquidated Damages Late or improper completion of the Contract Activities will cause loss and damage to the State and it would be impracticable and extremely difficult to fix the actual damage sustained by the State. Therefore, if there is late or improper completion of the Contract Activities the State is entitled to collect liquidated damages in the amount of $10.00 and an additional $1.00 per day for each day Contractor fails to remedy the late or improper completion of the Work Bidder Response

☐ I have reviewed the above requirement(s) and agree with no exceptions.

☐ I have reviewed the above requirement(s) and have noted any exceptions below.

Exceptions: List all exceptions here

Enter your solicitation type and number 1 image1.png