SATPC0038867 TAB 04 SPECS.pdf
PDF 128 KB Posted
- Attached to
- Renewal Adept Software SUB, Maint & Support Federal contract opportunity
- Solicitation number
- 80NSSC25907869Q
About this file
This document is a Purchase Request (PR) for a 2-year renewal of Adept software maintenance for NASA Glenn Research Center. The renewal encompasses multiple software licenses and subscriptions from Synergis Technologies, LLC, including 2 Adept Creator Concurrent User Licenses, 24 Adept Desktop Concurrent User Licenses, 10 Adept Explorer Concurrent User Licenses, 8 Adept Reviewer Concurrent User Licenses, 1 Adept PublishWave Subscription, and 2 Adept Custom Programming Subscriptions. The maintenance agreement also includes one Adept Success Plan Level: Silver for a 2-year term.
The comprehensive maintenance package provides all upgrades and updates to core Adept software, unlimited helpdesk support via telephone, web, and email, and a 2-year maintenance agreement for PublishWave Server Software supporting up to two authorized users. Additionally, the renewal includes 2-year maintenance for previously developed custom programming to ensure compatibility with new Adept versions. The current maintenance contract expires on 9/15/2025, and Adept has been in use at the NASA Glenn Research Center for nineteen years.
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Text version
Specifications for 2-Year Adept Software Maintenance Renewal
This Purchase Request (PR) is for a 2-year renewal of the maintenance contract for the currently installed
Adept software, proprietary to Synergis Technologies, LLC. Adept has been in use at NASA Glenn Research
Center for nineteen (19) years. The current maintenance agreement expires on 9/15/2025. This renewal will provide ongoing maintenance and support for the software.
Scope of Renewal:
Software Licenses/Subscriptions:
• Adept Creator Concurrent User License – Subscription Renewal (2)
• Adept Desktop Concurrent User License – Subscription Renewal (24)
• Adept Explorer Concurrent User License – Subscription Renewal (10)
• Adept Reviewer Concurrent User License – Subscription Renewal (8)
• Adept PublishWave – Subscription Renewal (1)
• Adept Custom Programming – Subscription Renewal (2)
• Adept Success Plan Level: Silver (2-year term) – (1)
Included Support and Services:
• All upgrades and updates to core Adept software for the term of the agreement.
• Unlimited Helpdesk support via telephone, web, or email.
Additional Maintenance Agreements:
• PublishWave Server Software: 2-year maintenance agreement for one license, including all upgrades/updates and unlimited support for up to two authorized users. Maintenance is required for each PublishWave Server.
• Adept Custom Programming Support: 2-year maintenance agreement (2 units) for previously developed custom programming by Synergis Software. This ensures compatibility with new Adept versions. No functional changes or additions to the existing custom programs are included.
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