OPO_Support_Contract_SOW_final_142016_v1.pdf

SECTION C - DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

THIS IS A BASE PLUS FOUR OPTION YEARS CONTRACT

C.l PURPOSE

The purpose of this contract is to provide the Department of State (DOS) with contractor personnel necessary to support the Bureau of Diplomatic Security’s (DS) Office of Overseas

Protective Operations (DS/IP/OPO). The Contractor shall provide personnel to assist DS in the management and administration of protective services, financial management, acquisition support, information management, and administrative programs. .

C.2 BACKGROUND

The Office of Overseas Protective Operations directs, develops, and delivers programs, operational guidance, and resources to sustain effective security forces at U.S. diplomatic missions. Continuing international uncertainties underscore the need to maintain effective security at U.S. diplomatic missions. In pursuit of that objective, DS/IP/OPO requires the services of personnel in procedural/physical security, financial management and support fields to assist in accomplishing this mission.

C.3 USER ORGANIZATION

Within the Department, the Office of Overseas Protective Operations (DS/IP/OPO) will provide technical oversight and monitor the services provided under this contract. DS/IP/OPO is located at U.S. Department of State, Annex No. 20, 1801 North Lynn Street, Arlington, VA. 22209.

C.4 OPERATIONAL CONCEPT

The Contractor’s organization shall be comprised of professional personnel knowledgeable in security program planning, management and protective services.

Contractor security program personnel shall be able to perform multi-disciplined security functions, such as: tactics and management of personal protective operations; the design and evaluation of physical and procedural protective security systems; administer contract oversight compliance, administrative oversight to include: invoice review, preparation of statements of work (SOWs), adherence to contract terms and conditions, preparation of responses to official taskings, individual contracts support, the design, application and evaluation of surveillance detection programs; the interpretation and application of DS standards; the identification of technical security systems; and the interpretation of federal government procurement regulations relating to service/labor and firm-fixed price contracts; preparation of fiscal budgets for local guard, residential security, surveillance detection and protective services programs.

Contractor personnel will support DS/IP/OPO programs and participate in conducting Program

Management Reviews (PMRs). Contractor personnel must be capable of providing essential procedural, physical and personnel security guidance and direction to U.S. diplomatic missions with political violence, transnational and indigenous terrorism and crime threats with minimum disruption to the functional operations and goals of the Diplomatic Missions involved.

Some contractor personnel may be required to be armed, by the RSO at post, with government furnished weapons while deployed OCONUS. With confirmation of this requirement, as determined by the Contracting Officer (CO), DS/IP/OPO, and the Regional Security Officer

(RSO), Contractor personnel will be required to successfully complete government furnished firearms training and successfully qualify on designated weapons. Contractor personnel will adhere to all weapons policies as directed by the RSO.

The administrative support staff shall provide general secretarial and clerical office duties such as typing correspondence, filing, preparing cables and other routine office correspondence, maintaining calendars, scheduling appointments, assembling reference materials, summarizing issues, proofreading and editing documents.

The financial staff shall assist with the budget formulation and financial management aspects of budget execution worldwide; examines procurement requests and requests for contract actions;

develops and analyzes program and policy alternatives for financial programs, develops funding justifications; develops/designs spreadsheets, graphs and charts that convert financial, statistical, and other data into formats for comparison with and evaluation of current programmatic needs and budget requests.

The information management staff shall maintain information technology strategies, researching and implementing technological strategic solutions; they work with both software applications and computer hardware experienced with multiple programming languages. Information management staff will design and manage database administration along with internal systems, applications, and other organizational tools.

Projects will be derived from multiple sources: (1) The Contracting Officer’s Representative

(COR), DS/IP/OPO Office Director, Division Chiefs, Branch Chiefs, Team Leaders, and/or other key government personnel; (2) Congressional, Department, Bureau, and/or Directorate taskings;

(3) program management reviews in which the Contractor's personnel may be participants; and

(4) submissions from post and Regional Security Officers.

Government personnel shall provide guidance on current DOS and DS broad-based policies, guidelines and standards. These policies, guidelines, and standards shall be adhered by Contract

Personnel in the development of the various projects.

Contractor personnel supporting DS/IP/OPO will, through the COR or OPO management (Office

Director, Division Chiefs, and Branch Chiefs), be assigned individual projects based on volume, complexity, and distribution of workload. The COR will provide Contractor personnel with administrative direction and overall guidance, but will not perform day-to-day supervisory functions.

The Contractor personnel will need to consider the wide scope of activities and operations of

DOS and other foreign affairs agencies in the decision-making process. Contractor personnel shall coordinate, upon the direction of their DS/IP/OPO Government manager, with all segments of the Department and other foreign affairs agencies relative to their respective policies and needs. They shall make recommendations on Local Guard, Surveillance Detection, Residential

Security, Worldwide Protective Services, Global Canine (K9), DS Equipment Standardization, and Drug Testing programs based upon accepted security principles and practices, and

Department policies to DS/IP/OPO.

C.5 STATEMENT OF WORK

C.5.1 General Requirements

The successful offeror will be required to have a Secret facility security clearance issued by the

Defense Security Service prior to contract performance. Prior to the start of contract performance, the Contractor shall have personnel assigned to this contract who possess either a

Secret personnel security clearance issued by the Defense Security Service. No un-cleared or un-approved (by the COR) personnel may be assigned to this contract. Any exceptions to these requirements must be approved by DS/IS/IND.

C.5.1.1 Right of First Refusal

All qualified employees under the current contract will be given the opportunity of a “Right of

First Refusal” (see Section I.14 – FAR Clause 52.222-17 (Jan 2013) Non-displacement of

Qualified Workers for definition).”

C.5.2 Specific Requirements

C.5.2.1 Operational

The Contractor shall accomplish the following tasks:

(a) Professional Security Management staff - assist in the overall review of the procedural security policies and procedures of DS to ensure that adequate safeguards are provided to protect overseas missions and personnel. Conduct on-site reviews to assess the quality of guard services provided by commercial firms, personal service agreements (PSA) and host nationals.

(b) Financial Management staff - participate in the overall management of all programs to include assisting in: budget preparation; reviewing of funding pass backs; tracking overall program needs versus funds availability; monitoring the allocation of funds; preparing statistics;

monitoring the disbursement of funds; conducting program and financial field reviews; and field auditing of programs.

(c) Administrative staff - provide necessary administrative and clerical personnel to support the client’s requirements/functions.

(d) Information Management staff– plan, develop, implement, and maintain information management systems and databases.

(e) Statistical Analyst staff– compile data, analyze it, and turn it into products that program manager can use to make decisions.

(f) Employees must be knowledge and proficient in using common MS Office applications.

(g) All contract personnel shall be able to convey verbally and in writing, thoughts and ideas clearly, succinctly, and professionally in grammatically correct form and format.

C.5.2.2 Personal

(a) Management and Supervisory Staff

The Contractor's Management Plan (CMP) shall be incorporated into this contract by reference.

The Contractor shall provide a plan demonstrating how they will recruit, employ, and retain sufficient qualified persons to fill the key personnel positions as of the start-up date of the contract. The Contractor shall provide all personnel proposed, and the COR shall approve all proposed changes in key personnel. Additionally, the COR shall approve all other personnel prior to their being assigned to the contract. The Contractor shall be responsible for maintaining the management control and oversight outlined in the CMP. If approved by the CO only, the

Contractor may substitute specialized experience in lieu of the education requirement for labor categories listed in Section C.5.2.2 (b). Personnel must have enough years of specialized experience to cover both the years required by the education and the years required of specialized experience as stated in each labor category description.

The Contractor shall designate a Program Manager (PM) who shall be responsible for the overall management and performance of the contract for DS/IP/OPO. The PM position is a Key

Personnel position. The PM shall be the primary point of contact for matters between the

Government and the Contractor. The PM shall be reachable from 8:00 a.m. to 5:00 p.m., Monday thru Friday. After duty hours, the PM shall be able to respond onsite within two (2) hours of being notified by the COR.

(b) Operational and Support Staff

Security Management

Security Program Officer III Duties

The Contractor shall provide an estimated number of two Full Time Security Program Officer

IIIs that will be provided at contract commencement.

The SPO III is responsible for providing managerial support of the DS/IP/OPO’s programs. The

SPOIII’s may be assigned to support any of the following programs: Worldwide Protective

Services (WPS), Global Canine (K9), DS Equipment Standardization, Drug Testing, Local

Guard, Residential Security, and Surveillance Detection programs.

The SPO III works under the technical guidance and direction of government officials and other

Security Program Officer IIIs as necessary, in DS/IP/OPO.

The SPO III will provide subject matter expertise and program management support to government officials responsible for the Worldwide Protective Services (WPS) and associated support contracts, Local Guard, Residential Security, and Surveillance Detection programs.

The SPO III will serve as a Worldwide Protective Services (WPS), Global Canine (K9), DS

Equipment Standardization, Drug Testing, Local Guard, Residential Security, and/or

Surveillance Detection program manager for an assigned worldwide or specific geographic area.

The SPO III may also be required to assist the Regional Security Officer at a contract or task order location in providing temporary support during the absence of the assigned OPO

Government Technical Monitor.

The SPO III assists in developing program policies and standards; providing management guidance and oversight for assigned security programs; reviewing exceptions to standards; and conducting program and operational reviews of programs at posts. Carries out these security-related matters in accordance with applicable laws and Executive Branch, Department of State, and other pertinent policies. Responsible for assisting posts with the tracking of their budgetary and local guard contractual requirements as well as assist with contract oversight and assurance of contract compliance for OPO’s programs.

The SPO III interprets existing policies, standards, and procedures governing the WPS contract, associated WPS task orders and support contracts, Residential Security, Local Guard, and

Surveillance Detection programs and recommends appropriate implementation. Reviews and recommends approval/disapproval of exceptions to standards. Continually assesses the effectiveness of standards, policies, and procedures; and recommends revisions or updates to standards, policies, and procedures when necessary.

The SPO III provides program guidance, training, and policy direction to overseas posts to assist them in the management of their security-related programs and in adherence to standards and policies. Reviews and analyzes post budget requests for WPS, Local Guard, Residential

Security, and Surveillance Detection programs to identify posts exceeding standards and uses professional judgment and risk management methodologies and processes to maximize effectiveness of available resources.

The SPO III makes funding recommendations for each post based upon standards, threat levels, funding availability, etc. Recommends priorities and funding levels for the WPS and associated support contracts, Local Guard, Residential Security, and Surveillance Detection programs.

Tracks funding allotments, program costs, and program administration for each post to ensure adherence to program objectives, and financial management policy and guidelines. Reviews

WPS and associated support contracts, and local guard contract proposals to ensure that contracts are consistent with standards and with program and financial guidelines. Provides guidance and assistance to posts in developing contracts.

The SPO III plans for and conducts post program reviews of WPS and associated support contracts, Local Guard, Residential Security, and Surveillance Detection programs. Identifies and reports on problem areas, and provides assistance to posts to correct problem areas and to bring them into compliance with applicable security standards.

The SPO III reviews budget requests for WPS, local guard, residential security and surveillance detection programs. Periodically reviews expenditures and budget administration to ensure adherence to program objectives and financial management policy and guidelines. Reviews WPS and associated support contract invoice submissions for accuracy and makes recommendations regarding approval for payment.

The SPO III plans and provides independent or group briefings for outgoing DS personnel assigned to embassy/consulate/DOS facility within SPO III area of responsibility. The SPO III prepares and may provide overview on WPS and associated support contracts, local guard, residential security and surveillance detection programs within SPO III area of responsibility

The SPO III establishes and maintains liaison and serves as the focal point for coordination and communication with appropriate Department offices, overseas posts, and interested foreign affairs and intelligence agencies regarding facility and residential security standards and policies and their implementation. Provides authoritative guidance and advice to Regional Security

Officers, Ambassadors, Mission Officers, Department management, and tenant agencies on assigned program activities.

The SPO III may also be assigned to provide guidance, support, and oversight to Surveillance

Detection programs within a geographical region and to ensure these programs meet specific objectives. The SPO III will work with Regional Security Officers (RSOs), Assistant Regional

Security Officers (ARSOs), and local nationals assigned to the SD program at post.

The SPO III, if assigned Surveillance Detection program responsibilities, will work with each post to provide management suggestions, operational guidance, constructive assistance with plans and procedures, and advice focused on ensuring the effectiveness of the SD program.

When not actually engaged in program reviews and assistance, incumbent will monitor the performance of SD programs by conducting a daily quality control review of SD reporting cables and all data entered into the Security Incident Management and Analysis System (SIMAS) by posts in his/her region.

The SPO III, if assigned Surveillance Detection program responsibilities, will contact the

RSO/ARSO responsible for managing the SD program at post and/or the SD Coordinator and reference any follow-up needed in terms of operational issues or report quality. Reviews all requests from the field for SD resources.

The SPO III reviews and responds to incoming cables, correspondence, and inquiries from

Regional Security Officers, Ambassadors, etc., regarding Personal Protective Services, Local

Guard, Residential Security and the Surveillance Detection programs. Interprets security standards and policies, and provides guidance on their implementation at post.

The SPO III shall be involved in the process of validating commercial Contractors for duty under the Worldwide Protective Services contract (or other protective services contracts) and other

Worldwide Protective Services Division tasks as directed. Coordinates with other DS elements and commercial vendors concerning security clearances; analyzes resumes and biographical data to ensure candidates successfully meet the contractual requirements of the high threat and non-traditional local guard security programs.

Security Program Officer III Qualifications

The SPO III shall have:

A Bachelor’s degree;

Six (6) years of experience, four (4) years of which must be specialized in administration, management, and supervision of security-related programs, remaining two (2) years of experience may be generalized in security related programs; and

Strong knowledge of federal security laws, regulations, intelligence community directives, guidelines, and/or Department of State security regulations, standards, and policies and their application.

OR

An Associate’s degree;

Six (6) years of experience; four (4) years of which must be specialized in DS/IP/OPO programs with remaining two (2) years of general security related experience; and

Strong knowledge of federal security laws, regulations, intelligence community

The following qualifications are desired:

The ability to provide sound guidance to overseas posts, Ambassadors, and interested foreign affairs and intelligence agencies;

Comprehensive knowledge of overseas post functions, operations, and political and physical environments to determine personal protective services, local guard, residential security, and surveillance detection needs;

Knowledge of state-of-the-art security technologies, systems, devices, and measures to test and introduce cost saving measures;

Knowledge of security evaluation techniques and practices to plan and manage periodic assessments and reviews of various security operations;

Experience in conducting in-depth security analyses, formulating solutions, proposing viable alternatives, and harmonizing technical and operational solutions to security problem areas;

Experience in assessing and interpreting the intent of security requirements;

Proven ability to be innovative and use mature judgment in minimizing security vulnerabilities in a resource constrained environment;

Experience in providing leadership guidance, program management, and oversight for security programs (preferably in an international environment);

Experience in managing, approving, and reviewing/tracking annual budgets of multiple security programs;

Experience in reviewing invoices;

Experience in preparing Statements of Work and reviewing contract proposals;

Experience in assessing adherence/compliance of security programs and supporting contractual instruments to federal Government regulations, policies and guidelines; and

Experience in preparing and presenting briefing to senior executives, department heads or principle Governmental officials.

The SPO III shall be capable of working effectively with others including those of different cultures. Travel up to 50 percent foreign/domestic is required. The SPO III shall not have any impediments to foreign/domestic travel that may be to regions that are dangerous or unhealthy.

To begin contract performance, the SPO III shall possess a Secret clearance.

Security Program Officer II Duties

The Contractor shall provide an estimated number of zero Full Time Security Program Officer

IIs that will be provided at contract commencement.

The SPO II is responsible for providing managerial support of the DS/IP/OPO’s programs. The

SPO II’s may be assigned to support any of the following programs: Worldwide Protective

Services (WPS), Global Canine (K9), DS Equipment Standardization, Drug Testing, Local

Guard, Residential Security, and Surveillance Detection programs.

The SPO II works under the technical guidance and direction of government officials and other

Security Program Officer IIIs or SPO IIs as necessary, in DS/IP/OPO.

The SPO II will provide subject matter expertise and program management support to government officials responsible for the WPS and associated support contracts, Local Guard, Residential Security, and Surveillance Detection programs.

The SPO II will serve as a WPS, Global Canine (K9), DS Equipment Standardization, Drug

Testing, Local Guard, Residential Security, and/or Surveillance Detection program manager for an assigned worldwide or specific geographic area.

The SPO II may also be required to assist the Regional Security Officer at a contract or task order location in providing temporary support during the absence of the assigned OPO

Government Technical Monitor.

The SPO II assists in developing program policies and standards; providing management guidance and oversight for assigned security programs; reviewing exceptions to standards; and conducting program and operational reviews of programs posts. Carries out these security-related matters in accordance with applicable laws and Executive Branch, Department of State, and other pertinent policies. Responsible for assisting posts with the tracking of their budgetary and local guard contractual requirements as well as assist with WPS contract oversight and assurance of WPS contract compliance.

The SPO II interprets existing policies, standards, and procedures governing WPS and associated support contracts, Residential Security, Local Guard, and Surveillance Detection programs and recommends appropriate implementation. Reviews and recommends approval/disapproval of exceptions to standards. Continually assesses the effectiveness of standards, policies, and procedures; and recommends revisions or updates to standards, policies, and procedures when necessary.

The SPO II provides program guidance, training, and policy direction to overseas posts to assist them in the management of their security-related programs and in adherence to standards and policies. Reviews and analyzes post budget requests for WPS, Local Guard, Residential

Security, and Surveillance Detection programs to identify posts exceeding standards and uses professional judgment and risk management methodology and processes to maximize effectiveness of available resources.

The SPO II makes funding recommendations for each post based upon standards, threat levels, funding availability, etc. Recommends priorities and funding levels for the Worldwide

Protective Services (WPS), Local Guard, Residential Security, and Surveillance Detection programs. Tracks funding allotments, program costs, and program administration for each post to ensure adherence to program objectives, and financial management policy and guidelines.

Reviews WPS and associated support contracts, local guard contract proposals to ensure that contracts are consistent with standards and with program and financial guidelines. Provides guidance and assistance to posts in developing contracts.

The SPO II plans for and conducts post program reviews of WPS and associated support contracts, Local Guard, Residential Security, and Surveillance Detection programs. Identifies and reports on problem areas, and provides assistance to posts to correct problem areas and to bring them into compliance with applicable security standards.

The SPO II reviews budget requests for WPS, Local Guard, Residential Security and

Surveillance Detection programs. Periodically reviews expenditures and budget administration to ensure adherence to program objectives and financial management policy and guidelines.

Reviews WPS and associated support contract invoice submissions for accuracy and makes recommendations regarding approval for payment.

The SPO II plans and provides independent or group briefings for outgoing DS personnel assigned to embassy/consulate/DOS facility within SPO II area of responsibility. SPO II prepares and may provide overview on WPS, Local Guard, Residential Security and Surveillance

Detection programs within SPO II area of responsibility.

The SPO II establishes and maintains liaison and serves as the focal point for coordination and communication with appropriate Department offices, overseas posts, and interested foreign affairs and intelligence agencies regarding facility and residential security standards and policies and their implementation. Provides authoritative guidance and advice to Regional Security

Officers, Ambassadors, Mission Officers, Department management, and tenant agencies on assigned program activities.

The SPO II may also be assigned to provide guidance, support, and oversight to Surveillance

Detection programs within a geographical region and to ensure these programs meet specific objectives. The SPO II will work with Regional Security Officers (RSOs), Assistant Regional

Security Officers (ARSOs), and local nationals assigned to the SD program at post.

The SPO II, if assigned Surveillance Detection program responsibilities, will work with each post to provide management suggestions, operational guidance, constructive assistance with plans and procedures, and advice focused on ensuring the effectiveness of the SD program.

When not actually engaged in program reviews and assistance, incumbent will monitor the performance of SD programs by conducting a daily quality control review of SD reporting cables and all data entered into the SIMAS database by posts in his/her region.

The SPO II, if assigned Surveillance Detection program responsibilities, will contact the

RSO/ARSO responsible for managing the SD program at post and/or the SD Coordinator and reference any follow-up needed in terms of operational issues or report quality. Reviews all requests from the field for SD resources.

The SPO II reviews and responds to incoming cables, correspondence, and inquiries from

Regional Security Officers, Ambassadors, etc., regarding Personal Protective Services, Local

Guard, Residential Security and the Surveillance Detection programs. Interprets security standards and policies, and provides guidance on their implementation at post.

The SPO II shall be involved in the process of vetting commercial Contractors for duty under the

Worldwide Protective Services contract (or other protective services contracts) and other

Worldwide Protective Services Division tasks as directed. Coordinates with other DS elements and commercial vendors concerning security clearances; analyzes resumes and biographical data

Security Program Officer II Qualifications

The SPO II shall have:

Three (3) years of experience, one (1) year of which must be specialized in administration, management, and/or supervision of security-related programs; remaining two (2) years of experience may be generalized in security related programs; and

Strong knowledge of security industry standards and practices and/or Department of State security regulations, standards, and policies and their application.

Eight (8) years of experience, two (2) years of which must be specialized in DS/IP/OPO with programs with remaining six (6) years of general security related experience; and

Strong knowledge of security industry standards and practices and/or Department of State security regulations, standards, and policies and their application.

The following are desired qualifications:

Comprehensive knowledge of overseas post functions, operations, and political and physical environments to determine personal protective services, local guard, residential security, and surveillance detection needs;

Knowledge of state-of-the-art security technologies, systems, devices, and measures to test and introduce cost saving measures;

Knowledge of security evaluation techniques and practices to plan and manage periodic assessments and reviews of various security operations;

Experience in conducting in-depth security analyses, formulating solutions, proposing viable alternatives, and harmonizing technical and operational solutions to security problem areas;

Experience in assessing and interpreting the intent of security requirements

Proven ability to be innovative and use mature judgment in minimizing security vulnerabilities in resource constrained environment;

Experience in providing leadership guidance, program management, and oversight for security programs (preferably in an international environment);

Experience in managing, approving, and reviewing/tracking annual budgets of multiple security programs;

Experience in reviewing invoices;

Experience in preparing Statements of Work and reviewing contract proposals;

Experience in assessing adherence/compliance of security programs and supporting contractual instruments to federal Government regulations, policies and guidelines; and

Experience in preparing and presenting briefing to senior executives, department heads and/or principle Governmental officials.

The SPO II shall be capable of working effectively with others, including those of different cultures. Travel up to 50 percent foreign/domestic is required. The SPO II shall not have any impediments to foreign/domestic travel that may be to regions that are dangerous or unhealthy.

To begin contract performance, the SPO II shall possess a Secret clearance.

Security Program Officer (FPD) duties:

The contractor shall provide an estimated number of six Security Program Officers at contract commencement.

The Security Program Officers shall advise senior managers in the development, implementation and monitoring of the Department of State Local Guard (LGP), Residential Security (RES), and

Surveillance Detection (SD) Programs at over 260 U.S. Diplomatic Missions abroad. They shall conduct on-site reviews to assess the quality of guard service provided by commercial contractors against the level of contractually mandated services, the security requirements of posts, and the compliance with existing DS standards and guidelines. They shall prepare telegrams, and memoranda, review post survey reports and, compile information in connection with the implementation of these programs.

The Security Program Officers shall advise post security personnel on a full range of security related matters, to include contracting officers representative (COR) related duties, COR administrative matters, and selection and procurement of security equipment e.g., weapons, alarms, and vehicles. They shall advise the post personnel on the management of guard forces and make definitive recommendations to resolve security problems reported to the Department of

State by the Foreign Service posts. They shall review annual budget submissions and unscheduled funding requests to determine correctness and propriety of the requests for security related improvements against contractual requirements and available funding.

The Security Program Officers shall be required to prepare and present briefings to newly appointed Ambassadors and Department officials at the Assistant Secretary level; teach post personnel to conduct surveys of residences; and develop, conduct and revise training courses on the LGP and RES Programs presented at the Diplomatic Security Training Center. Also, they will independently, or as members of joint agency teams, visit foreign service posts and brief

Ambassadors and Principal Officers on security related matters.

The Security Program Officers shall possess a SECRET clearance.

Security Program Officer Qualifications

Six (6) years of experience, four (4) years of which must be specialized in administration, management, and supervision of security-related programs, remaining two (2) years of experience may be generalized in security related programs; and

Strong knowledge of federal security laws, regulations, intelligence community directives, guidelines, and/or Department of State security regulations, standards, and policies and their application.

Specialized experience is defined as progressively responsible professional or managerial experience administrating security-related programs in the Government or public sector environment. Each officer must have demonstrated experience in development of plans, policies and procedures, interpretation of government regulations.

In addition, Program Officers shall have written and verbal communications skills, be capable of solving complex problems, communicate solutions effectively to both technical and non-technical audiences, and be able to function effectively in adverse environments. Each officer shall be capable of working effectively with others, including those of different cultures. Generalized experience in program support includes experience, in a professional or managerial capacity, in planning, evaluating, analyzing or implementing governmental affairs types programs.

or

Eight (8) years of experience; two (2) years of which must be specialized in DS/IP/OPO programs with remaining six (6) years of general security related experience; and

Strong knowledge of federal security laws, regulations, intelligence community policies and their application. The following are desired qualifications:

Comprehensive knowledge of overseas post functions, operations, and political and physical environments to determine personal protective services, local guard, residential security, and surveillance detection needs;

Knowledge of state-of-the-art security technologies, systems, devices, and measures to test and introduce cost saving measures;

Knowledge of security evaluation techniques and practices to plan and manage periodic assessments and reviews of various security operations;

Experience in conducting in-depth security analyses, formulating solutions, proposing viable alternatives, and harmonizing technical and operational solutions to security problem areas;

Experience in assessing and interpreting the intent of security requirements

Proven ability to be innovative and use mature judgment in minimizing security vulnerabilities in resource constrained environment;

Experience in providing leadership guidance, program management, and oversight for security programs (preferably in an international environment);

Experience in managing, approving, and reviewing/tracking annual budgets of multiple security programs;

Experience in reviewing invoices;

Experience in preparing Statements of Work and reviewing contract proposals;

Experience in assessing adherence/compliance of security programs and supporting contractual instruments to federal Government regulations, policies and guidelines; and

Experience in preparing and presenting briefing to senior executives, department heads and/or principle Governmental officials.

They shall have familiarity with foreign affairs agencies and be willing to travel overseas up to

50% of the time. They shall not have any impediments to overseas travel that may be to countries that are considered dangerous or unhealthy.

Surveillance Detection Program Officer Duties

The contractor shall provide an estimated number of zero Surveillance Detection Program

Officer (SDPO) at contract commencement.

The SDPO shall be designated as key personnel. These positions are to be located in the Office of Facility Protection Operations (FPO).

The SDPO will assist Diplomatic Security management in the overall review of SD program policies and procedures to ensure that adequate SD coverage and safeguards are provided to

Foreign Services posts and personnel. The SDPO will conduct on site reviews to assess the quality of SD services provided by the Contract and/or Personnel Service Agreement (PSA) team members.

The SDPO will assist Diplomatic Security management in establishing program goals, program parameters and worldwide operational procedures. The SDPO will work with the Security

Program Information Administrator to develop worldwide SD information collection, storage, validation and dissemination procedures.

The SDPO will be assigned to provide oversight to SD programs within a geographical region and ensure that these programs meet specific objectives. The SDPO will work with Regional

Security Officers (RSOs), Assistant Regional Security Officers (ARSOs) and local nationals assigned to the SD team at post.

The SDPO will work with each post to provide management suggestions, operational training, constructive assistance with plans and procedures, and guidance focused on ensuring the effectiveness of the SD mission. When not actually engaged in program reviews and training, incumbent will monitor the performance of SD teams by conducting a daily quality control review of SD reporting cables and all data entered into the SD database by teams in his/her region. The SDPO will contact the DS agent responsible for managing the SD program at post

(SD Program Manager) and/or local SD Coordinator and reference any follow-up needed in terms of operational issues or report quality. The SDPO will also review all requests from the field for additional SD resources and work with the regional LGP/SD Security Project Officer to ensure that justifiable requests are approved.

The SDPO will travel to posts within his/her region, at least 6 months a year, to perform SD program reviews and training. Incumbent will specifically focus on the following areas when at a Foreign Service post.

- The SDPO will work with the RSO and ARSO to develop an SD Operations and

Management Plan. This written document will describe the local SD operation. It will detail the scope of the program, staffing, equipment inventory and the procedures the

RSO follows to get local security forces to follow-up any reports of significant surveillance that cannot be immediately resolved. The objective will be to produce a written management plan that addresses all aspects of the post SD program.

- The SDPO will work with the SD Program Manager and SD Coordinator to develop written operational plans for each route and facility covered by the SD team. The plan will include a vulnerability assessment. It will identify the operational zone, SD positions and schedules, communications between members, operational cover, Standard

Operating Procedures and contain guidance on actions to take if an imminent danger/emergency situation is observed. The objective will be to produce viable written operational plans for each route/facility that can be easily understood and followed by team members.

- The SDPO will work with the SD program manager and SD Coordinator to develop scheduling methods that will document deployment. These methods will take into account information provided by the SD database, the operational plans, and input from the SD Program Manager, Coordinator and team members. The objective will be for the

SD Coordinator to produce coherent, justifiable and flexible written work schedules that team members can understand and follow.

- The SDPO will work with the FPO Security Program Information Administrator and

Foreign Service post SD Technician/Analyst who is responsible for operation of the SD database to ensure that information is being properly entered and analyzed for significant trends and patterns that may indicate surveillance is taking place. The objective will be to ensure that the SD technician knows how to input data, make queries and identify patterns.

- The SDPO will work with the SD Coordinator, shift supervisors and individual team members and train them in observation and reporting techniques. This may involve organizing short but intensive practical exercises to support classroom sessions. The objective will be to ensure that team members report hostile surveillance activity in a uniform manner that corresponds to the format currently utilized in the SD database.

- The SDPO will work with the Security Program Information Administrator to develop and update information reporting and formatting procedures which optimism the performance of the SD Database system.

- The SDPO will work with the SD Coordinator, shift supervisors and team members to develop discreet operational techniques utilizing available cover. This may involve practical exercises to support classroom instruction. The objective will be to teach the

SD team how to adapt to the surrounding environment in manners that will allow them to operate without being detected by hostile surveillance.

At the conclusion of each SD Program Training Review, the SDPO will be required to out brief the SD Program manager and provide a draft written memorandum documenting the visit.

Surveillance Detection Program Officer Qualifications

Five (5) years of experience in training, intelligence, counterintelligence, security and/or management of surveillance team operations.

Strong knowledge of federal security laws, regulations, intelligence community

Or

Five (5) years of experience in security, intelligence and/or counterintelligence training/management and/or application experience. Three (3) of those years of which must be specialized in DS/IP/OPO programs with remaining two (2) years of general security related experience

The SDPO should have a history of successfully working with and/or training a variety of people from other cultures in an overseas environment, or with a strong training background in surveillance detection programs.

The SDPO shall have a strong knowledge of MS Office applications. The SDPO shall not have any impediments to overseas travel that may be to countries that are considered dangerous or unhealthy. The knowledge of foreign languages is desirable but not essential. The SDPO shall possess a SECRET clearance.

The SDPO shall have familiarity with foreign affairs agencies and be willing to travel overseas at least fifty percent (50%) of the time.

Security Program Assistant III Duties

The Contractor shall provide four Security Program Assistants III (SPA III) at contract

The SPA III is responsible for providing support for the Worldwide Protective Services Division, Worldwide Protective Services (WPS) programs, to include Global Canine (K9), DS Equipment

Standardization, and Drug Testing contracts. The SPA assists, as needed, the Facility Protection

Division and the Operational Support Division security programs.

The SPA III works under the guidance of government officials in DS/IP/OPO, and other Security

Program Officer IIIs, IIs and Security Program Officers.

The SPA III shall be involved in the process of vetting commercial Contractors for duty under the Worldwide Protective Services contract (or other protective services contracts) and other

Worldwide Protective Services Division tasks as directed. Coordinates with other DS elements and commercial vendors concerning security clearances; analyzes resumes and biographical data

The SPA III uses security experience and skills to analyze information submitted from a variety of other sources for validity, accuracy, applicability, and ensure data integrity of the databases maintained by DS/IP/OPO. Senior management and program officers will rely on information and advice from the SPA III to determine appropriate responses to requests from the Department, Bureau, Post and commercial vendors.

Security Program Assistant III Qualifications

The SPA III shall have:

One (1) year of experience, six (6) months of which must be specialized in administration of security-related programs; remaining six (6) months of experience may be generalized;

Background knowledge of security industry standards and practices and/or Department of

State security regulations, standards, and policies and their application.

Experience in developing plans, policies and procedure implementation, and interpretation of Government regulations;

Possess an in-depth knowledge of computers with emphasis in advanced proficiency in word processing, data base management and financial spreadsheets;

Ability to provide information in writing that is clear, accurate and concise;

Experience in reviewing invoices;

Experience in preparing Statements of Work and reviewing contract proposals;

Capable of solving problems, communicating proposed solutions to upper management;

and

Familiarity with National Industrial Security Program procedures is a plus.

The SPA III should have familiarity with foreign affairs agencies. Shall be willing to travel overseas up to 15 percent of the time. Shall not have any impediments to overseas travel that may be to countries that are considered dangerous or unhealthy. To begin contract performance, the SPA III shall possess a Secret clearance.

Security Program Assistant II Duties

The Contractor shall provide one Security Program Assistants II (SPA II) at contract

The SPA II is responsible for providing support for the Worldwide Protective Services Division, Worldwide Protective Services (WPS) programs, to include Global Canine (K9), DS Equipment

Standardization, and Drug Testing contracts. The SPA assists, as needed, the Facility Protection

Division and the Operational Support Division security programs.

The SPA II works under the guidance of Government officials in DS/IP/OPO, Security Program

Officer IIIs, IIs, and Security Program Officers.

The SPA II shall be involved in the process of vetting commercial Contractors for duty under the

Worldwide Protective Services contract (or other protective services contracts) and other

Worldwide Protective Services Division tasks as directed. Coordinates with other DS elements and commercial vendors concerning security clearances; analyzes resumes and biographical data

The SPA II uses security experience and skills to analyze information submitted from a variety of other sources for validity, accuracy, applicability, and ensure data integrity of the databases maintained by DS/IP/OPO. Senior management and program officers will rely on information and advice from the SPA II to determine appropriate responses to requests from the Department, Bureau, Post and commercial vendors.

Security Program Assistant II Qualifications

The SPA II shall have:

One (1) year of experience, six (6) months of which must be specialized in administration of security-related programs; remaining six (6) months of experience may be generalized;

Background knowledge of security industry standards and practices and/or Department of

Possess an in-depth knowledge of computers with emphasis in advanced proficiency in word processing, data base management and financial spreadsheets;

Ability to provide information in writing that is clear, accurate and concise;

Experience in reviewing invoices;

Experience in preparing Statements of Work and reviewing contract proposals;

Capable of solving problems, communicating proposed solutions to upper management;

Familiarity with National Industrial Security Program procedures is a plus.

The SPA II should have familiarity with foreign affairs agencies. Shall be willing to travel overseas up to 15 percent of the time. Shall not have any impediments to overseas travel that may be to countries that are considered dangerous or unhealthy. To begin contract performance, the SPA II shall possess a Secret clearance.

Logistics Technician Duties

The Contractor shall provide one Logistics Technician at contract commencement.

Manages logistical requirements to include procurement, control, accountability and security of inbound and outbound OPO equipment. Performs as the OPO liaison coordinating with DEAV for the receipt of, sorting, inventories, logs and distribution of all equipment shipments to the

DEAV warehouse. This includes verifying shipments for accuracy, placing material into stock and forwarding all receiving documentation through the appropriate channels for reconciliation.

Shall be able to load and unload heavy boxes, bulky supplies, and materials to and from trucks of dollies. Moves heavy boxes, cartons, or luggage by hand, hand truck, forklift or dolly. Packs, unpacks, sorts, segregates, arranges, stacks, piles, or relocates a large variety of supply items.

Opens crates and boxes using crowbars and cuts bands using shears.

Identifies, locates, obtains, and arranges shipment for supplies, equipment, and materials requested on work order or bills of material using the appropriate shipping resources. Holds, moves, rearranges, lifts, carries and stacks items. Cleans tools, equipment, and work areas.

Pulls supplies, equipment, and materials from stock, packs items of various weights and sizes for shipment according to proper classification and priority, provides weight and dimension information, and prepares manifests and shipping documents for items to be shipped to posts.

Primarily supports OPO operations as a priority while assisting DEAV programs as required as a secondary duty. Coordinates shipments with respective OPO program officers, Regional

Security Officers and forward deployed OPO personnel. Incumbent receives day to day direction from DEAV program manager but reports to designated OPO/WPS Branch Chief.

Logistics Technician Qualifications

The Logistics Technician shall have:

Five (5) years of specialized experience with logistical processes and policies.

Five (5) years of specialized experience and knowledge of dealing with weapons, munitions and associated equipment

Licensed to operate a forklift;

As a minimum, be able to lift 50 lbs, and

Two (2)…