SAQMMA16R0106_A005.pdf

Page 1 of 58 SAQMMA16R0106

SOLICITATION, OFFER, AND AWARD 1. THIS CONTRACT IS A RATED ORDER UNDER DPAS (15 CFR 700)

RATING

2. CONTRACT NUMBER 3. SOLICITATION NUMBER

SAQMMA16R0106

4. TYPE OF SOLICITATION

SEALED BID (IFB)

X NEGOTIATED (RFP)

5. DATE ISSUED

01/09/2017

6. REQUISITION/PURCHASE NUMBER

7. ISSUED BY CODE: LMAQM

OFFICE OF ACQUISITION MANAGEMENT (A/LM/AQM)

PO BOX 9115, ROSSLYN STATION

US DEPARTMENT OF STATE

ARLINGTON, VA 22219

8. ADDRESS OFFER TO (If other than Item 7)

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

SOLICITATION

9. Sealed offers in original and copies for furnishing the supplies or services in the Schedule will be received at the place specified in item 8, or if handcarried, in the depository located in until local time See Provision L.7, TIME, PLACE AND SUBMISSION OF OFFER on page 75 for instructions.

CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

10. FOR

INFORMATION

E-MAIL:

A. NAME

Richard B. Crum

B. TELEPHONE (NO COLLECT

CALLS)

C. E-MAIL ADDRESS

crumrb@state.gov 703-875-6881

11. TABLE OF CONTENTS (See Table of Contents on page 2)

(X) SEC. DESCRIPTION PAGE(S) (X) SEC. DESCRIPTION PAGE(S)

PART I - SCHEDULE PART II - CONTRACT CLAUSES

X A SOLICITATION/CONTRACT FORM 1 X I CONTRACT CLAUSES 31-42

X B SUPPLIES OR SERVICES AND PRICES/COSTS 2-8 PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS

X C DESCRIPTION/SPECS./WORK STATEMENT 9-11 X J LIST OF ATTACHMENTS 43

X D PACKAGING AND MARKING 12 PART IV - REPRESENTATIONS AND INSTRUCTIONS

X E INSPECTION AND ACCEPTANCE 13

X

K

REPRESENTATIONS CERTIFICATIONS AND OTHER

STATEMENTS OF OFFERORS 44-49 X F DELIVERIES OR PERFORMANCE 14

X G CONTRACT ADMINISTRATION DATA 15-17 X L INSTRS., CONDS., AND NOTICES TO OFFERORS 50-56

X H SPECIAL CONTRACT REQUIREMENTS 18-30 X M EVALUATION FACTORS FOR AWARD 57-58

OFFER (Must be fully completed by offeror)

NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

12. In compliance with the above, the undersigned agrees, if this offer is accepted within 180 calendar days (60 calendar days unless a different period is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEMS NUMBERED 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION:

10 U.S.C. 2304(c) ( ) 41 U.S.C. 253(c) ( )

23. SUBMIT INVOICES TO ADDRESS SHOWN IN (4 copies unless otherwise specified)

ITEM

PAYMENT WILL BE MADE BY SOUTH CAROLINA

PO BOX 150008; Fax To: 1-866-483-3436

ATTN: OFFICE OF CLAIMS

CHARLESTON, SC 29415-5008

26. NAME OF CONTRACTING OFFICER (Type or print)

Richard B. Crum

27. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

28. DATE

01/09/2017

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

AUTHORIZED FOR LOCAL REPRODUCTION

Previous edition is unusable

STANDARD FORM 33 (REV. 9-97)

Prescribed by GSA - FAR (48 CFR) 53.214(c)

13. DISCOUNT FOR PROMPT PAYMENT (See Section I, Clause No.

52.232-8)

10 CALENDAR DAYS(%)

0.00 %

20 CALENDAR DAYS(%)

0.00 %

30 CALENDAR DAYS(%)

0.00 %

0 CALENDER DAYS(%)

0.00 %

14. ACKNOWLEDGEMENT OF AMENDMENTS (The offeror acknowledges receipt of amendments to the SOLICITATION for offerors and related documents numbered and dated):

AMENDMENT NO. DATE AMENDMENT NO. DATE

15A. NAME AND

ADDRESS OF

OFFEROR

CONTACT: DUNS: 16. NAME AND TITLE OF PERSON AUTHORIZED TO SIGN OFFER (Type or Print)

15B. TELEPHONE NUMBER

15C. CHECK IF REMITTANCE ADDRESS IS DIFFERENT FROM

ABOVE - ENTER SUCH ADDRESS IN SCHEDULE.

17. SIGNATURE 18. OFFER DATE

mailto:crumrb@state.gov

Page 2 of 58 SAQMMA16R0106

SECTION B – SUPPLIES OR SERVICES AND PRICES/COSTS

Line Item Summary

Solicitation Number:

SAQMMA16R0106

Contract Number: Title: Diplomatic Platform Support Services (DiPSS) large Date of Solicitation:

01/09/2017

Line Item No. Description Quantity Unit Unit Price Total Cost

Project Manager Doc Ref No:

Delivery Date (Start to End) Date FOB:

2017 to 2018

Contract Manager

Doc Ref No:

Task Order Manager

Task Order - Site Manager

2018 to 2019

2019 to 2020

2019 to 20200

HR

BASE PERIOD

OPTION PERIOD

OPTION

PERIOD

Page 3 of 58 SAQMMA16R0106 Line Item Summary

Solicitation Number:

SAQMMA16R0106

Contract Number: Title: Diplomatic Platform Support Services (DiPSS) large Date of Solicitation:

01/09/2017

2020 to 2021

2021 to 2022

2022 to 2023

Page 4 of 58 SAQMMA16R0106

Summary

Solicitation Number:

SAQMMA16R0106

Contract Number: Title: Diplomatic Platform Support Services (DiPSS) large Date of Solicitation:

01/09/2017

2023 to 2024

2024 to 2025

Page 5 of 58 SAQMMA16R0106

Summary

Solicitation Number:

SAQMMA16R0106

Contract Number: Title: Diplomatic Platform Support Services (DiPSS) large Date of Solicitation:

01/09/2017

Line Item

2025 to 2026

8003 Task Order Manager Doc Ref No:

Delivery Date (Start to End) Date FOB:

8004 Task Order Manager – Site Manager

Doc Ref No:

Delivery Date (Start to End) Date FOB:

9001 Project Manager

Doc Ref No:

Delivery Date (Start to End) Date FOB:

2026 to 2027

9002 Contract Manager

Doc Ref No:

Delivery Date (Start to End) Date FOB:

9003 Task Order Manager

Doc Ref No:

Delivery Date (Start to End) Date FOB:

9004 Task Order Manager – Site Manager

Doc Ref No:

Delivery Date (Start to End) Date FOB:

B.1 OVERVIEW

The U.S. Department of State (“DoS,” “State,” or “the Department”) require Diplomatic Platform Support Services (DiPSS) to provide a full range of services for Life Support Services, Logistics Services (LSS&L), and Operations and Maintenance (O&M) services to DoS and other U.S. Government agencies under Chief of Mission Authority and, under special circumstances, non- Chief of Mission activities across the globe. DoS anticipate a large portion of the contract work will focus on locations in the Middle East and South Central Asia contingency environments; however, DiPSS will be available to other Bureaus, Posts, Missions, and potentially agencies operating in other areas.

B.2 TYPE OF CONTRACT (05/95)

This contract is an Indefinite Delivery- Indefinite-Quantity (IDIQ) type contract, as defined in Federal Acquisition Regulation (FAR)

16.504 (Indefinite-Delivery Contracts).

(End of clause)

B-003 MINIMUM AND MAXIMUM QUANTITIES

The Government, through issuance of Task Order(s) or otherwise, shall pay a one-time minimum of $10,000.00 (inclusive of all direct costs, indirect costs, and profit/fee) within the contract's period of performance (base period of one year plus nine option periods consisting of one year each).

The combined maximum quantity for the all contracts, awarded under this solicitation, over the potential ten year period of performance (base period of one year plus nine option periods consisting of one year each) shall be any quantity or combination of supplies and services not exceeding $15,000,000,000.00 (inclusive of all direct costs, indirect costs, and profit/fee).

(End of Clause)

B.4 TASK ORDERS

The Government may award Task Orders to Contractors based on a Contractor’s unique qualifications or capabilities, or based on any other benefit to the Government; otherwise all Contractors will be provided a fair opportunity to be considered for Task Orders that are estimated to exceed the FAR Part 13, Simplified Acquisition Threshold.

Page 6 of 58 SAQMMA16R0106 Task Orders may be awarded as any type of cost or pricing arrangement authorized under FAR Part 16.

(End of clause)

B.5 LABOR RATES

This section applies to labor-hour pricing arrangements, and the time portion of time-and-materials pricing arrangements.

A fixed hourly labor rate means the hourly rate(s) for payment for labor that meets the labor category qualifications of a labor category that are—(1) Performed by the contractor; (2) Performed by the subcontractors; or (3) Transferred between divisions, subsidiaries, or affiliates of the contractor under a common control.

Fixed hourly labor rates include compensation for personal services, overhead, general and administrative expenses and profit. Fixed hourly labor rates do not include any other costs. The Contractor shall not charge any costs included in the fixed hourly labor rates elsewhere under this contract. The payment of fixed hourly labor rates applies only to individuals who have legal status to work in the United States of America (e.g., United States citizens, United States resident aliens, United States citizens that are resident of the Host Country, United States citizens that are resident of a Third Country, and individuals with permits showing authorization to work in the United States).

Fixed hourly labor rates are priced in United States currency.

Fixed hourly labor rates shall be the maximum rates or ceiling rates for each contract line item.

The Contractor may offer, in Task Order proposals, fixed hourly labor rates that are less than the contract fixed hourly labor rate but the Contractor’s Task Order proposals may not offer fixed hourly labor rates that exceed the contract fixed hourly labor rates.

Fully-loaded labor rates for host-country nationals and non- host country nationals, who do not have legal status to work in the United States of America, will be proposed and agreed for each Task Order.

Fully-loaded labor rates include compensation for personal services, overhead, general and administrative expenses and profit. Fully-loaded labor rates do not include any other costs. The Contractor shall not charge any costs included in the fully loaded labor rates elsewhere under a Task Order. Fully loaded labor rates shall be the maximum rates or ceiling rates for each Task Order line item.

The Contractor must ensure that fully loaded labor rates comply with applicable host Government labor laws, labor requirements, regulations and policies associated with work under this contract.

The Contractor must not compensate host-country nationals, more than compensation for equivalent labor categories in the U.S.

Department of State Mission Compensation Plans in the Task Order place of performance. Salary scales for host-country national positions shall be proposed by the Contractor and agreed to by Contracting Officer.

If a Task Order specifies a normal workweek that differs from a 40-hour workweek for work performed in the continental United States or 48-hour workweek for work performed outside the continental United States, the Government will negotiate labor rates based on the normal workweek for the Task Order. Such negotiated rates will apply only to that Task Order, unless the contract is modified.

(End of clause)

B.6 TRAVEL

Travel under this contract is defined as Contractor air and ground transportation, lodging, meals, incidental expenses associated with travel, and passport/ visa costs.

Except as otherwise provided herein, the Contractor may be paid reasonable, allowable, and allocable travel costs in accordance with FAR 31.205-46 (Travel Costs).

Travel costs are authorized only for travel beyond a 50-miles’ radius of the Contractor employee’s local place of performance (official duty station) whenever work is required to be accomplished at a remote work site. No travel costs (or associated labor time during travel) shall be allowable for work performed at a Contractor’s local office or any other work site within a 50-miles’ radius of the Contractor employee’s local place of performance (official duty station). No travel costs (or associated labor time during travel) shall be allowable for regular commuting or telecommuting beyond (or within) a 50-miles’ radius of the Contractor’s local place of performance (official duty station).

Costs when using a privately owned vehicle (POV) for official travel may be allowable provided that such costs do not exceed costs that would have resulted from use of other reasonable transportation methods (e.g., taxi, airplane, train). Reasonable associated costs, such as tolls and parking fees, are generally allowable. When traveling in a POV for official travel, the Contractor may be paid mileage costs at a rate that does not exceed the POV mileage rate established by the Internal Revenue Service.

Costs for car rentals for official travel may allowable pursuant to the following:

a. such rentals are consistent with good business practice;

b. such costs do not exceed costs that would have resulted from use of other reasonable transportation methods (e.g., taxi, airplane, train); and,

c. such costs do not exceed the actual cost of renting a compact automobile (maximum of one automobile for four

Contractor personnel), unless extenuating circumstances (e.g., excess baggage) require other arrangements and Contracting Officer approval is obtained.

Reasonable associated costs, such as tolls and parking fees, are also generally allowable.

Costs for travel that has been modified or cancelled are not allowable unless such modification or cancellation was caused by the Government or otherwise exceeded the control of the Contractor.

The following items concern passports and visas:

a. The Contractor shall ensure that all personnel who will be required to travel outside the United States have a current and valid U.S. passport.

b. The Contractor shall obtain any visas required for travel to foreign countries under this contract. The Contractor’s costs for obtaining and maintaining passports and/or visas may be allowable, but the Contractor shall pro-rate equitably such costs if they will benefit cost objectives (e.g., contracts) other than this cost objective.

c. The Government will not reimburse the Contractor for travel expenses when travel is cancelled or modified as a result

Page 7 of 58 SAQMMA16R0106 of the Contractor’s failure to obtain a visa.

d. The Government will not reimburse the Contractor for the use of private visa procurement services provided by a third party.

Pursuant to FAR 47.402, 47.403, and the Fly America Act, the Contractor shall use a U.S.-flag air carrier service unless specific conditions exist. If such conditions exist under a fixed-price arrangement (i.e., Task Order or line item in a Task Order), the Contractor shall submit with its Task Order proposal a memorandum explaining why it does not intend to use a U.S.-flag air carrier service. Inclusion of such costs in the negotiated fixed-price is contingent upon Government acceptance of such explanation.

The Government may pay the Contractor, under the applicable labor category CLIN(s), for each Contractor employee’s travel time to or from authorized work locations as long as the following are met:

a. Payment of travel time described herein is in accordance with the Contractor’s established travel policy.

b. Travel time begins no earlier than two (2) hours prior to the scheduled departure time and concludes upon arrival to the initial destination point (e.g., airport) at the place of performance.

c. The Government will not pay for a Contractor employee's time spent in layovers that are for the convenience of the

Contractor employee or Contractor.

d. The Government will not pay more than eight (8) hours per day per Contractor employee for travel time.

e. The Government will not pay for a Contractor employee's travel time that is outside the employee’s regular working hours.

f. The Government will not pay for a Contractor employee more than the number of hours in the employee's normal workweek. “Number of hours” includes productive time hours, travel time hours, and paid time off hours (e.g., sick, vacation, holiday).

g. “Productive time hours” consist of hours that, other than travel time hours, directly benefit the contract.

Exceptions must be authorized in advance and in writing by the Contracting Officer.

(End of clause)

B.7 DIFFERENTIALS AND ALLOWANCES

This clause does not apply to Third Country Nationals (TCN) or Host Country Nationals (HCN) employees. TCN and HCN employees are not eligible for differentials and allowances, unless specifically authorized by the Chief of Mission. A copy of such authorization shall be retained and made available as part of the Contractor's records for this contract.

Post differential.

Post differential is an additional compensation for service at places in foreign areas where conditions of environment differ substantially from conditions of environment in the continental United States and warrant additional compensation as a recruitment and retention incentive. In areas where post differential is paid to DoS direct-hire employees, post differential not to exceed the percentage of salary as is provided such DoS employees in accordance with the Department of State Standardized Regulations (DSSR), Chapter 500 (except the limitation contained in Section 552, “Ceiling on Payment”) Tables-Chapter 900, as from time to time amended, may be reimbursable hereunder for employees in respect to amounts earned during the time such employees actually spend overseas on work under this contract. When such post differential is provided to regular employees of the Contractor, it shall be payable beginning on the date of arrival at the post of assignment and continue, including periods away from post on official business, until the close of business on the day of departure from post of assignment on route to the United States. Sick or vacation leave taken at or away from the post of assignment will not interrupt the continuity of the assignment or require a discontinuance of such post differential payments, provided such leave is not taken within the United States or the territories of the United States.

Post differential will not be payable while the employee is away from his/her post of assignment for purposes of home leave.

Temporary employees shall be entitled to post differential beginning with the forty-third (43rd) day at post.

Living quarters allowance.

Living quarters allowance is an allowance granted to reimburse an employee for substantially all of his/her cost for either temporary or residence quarters whenever Government-owned quarters, Government-rented quarters, Contractor-owned quarters or Contractor-rented quarters are not provided to him/her at his/her post without charge. Such costs are those incurred for temporary lodging (temporary lodging allowance) or one unit of residence quarters (living quarters allowance) and include rent, plus any costs not included therein for heat, light, fuel, gas, electricity and water. The temporary lodging allowance and the living quarters allowance are never both payable to an employee for the same period of time. The Contractor may be reimbursed for payments made to employees for a living quarters allowance for rent and utilities if such facilities are not supplied. Such allowance shall not exceed the amount paid DoS employees of equivalent rank in the Host Country, in accordance with either the DSSR Chapter 130, as from time to time amended, or other rates approved by the Chief of Mission. Subject to the written approval of the Chief of Mission, temporary employees may be paid per diem (in lieu of living quarters allowance) at rates prescribed by the Federal Travel Regulations, as from time to time amended, during the time such temporary employees spend at posts of duty in the Host Country under this contract. In authorizing such per diem rates, the Chief of Mission shall consider the particular circumstances involved with respect to each such temporary employee including the extent to which meals and/or lodging may be made available without charge or at nominal cost by an agency of the United States Government or of the Host Government, and similar factors.

Temporary quarters subsistence allowance.

Temporary quarters subsistence allowance is a quarters allowance granted to an employee for the reasonable cost of temporary quarters incurred by the employee and his family for a period not in excess of (i) 90 days after first arrival at a new post in a foreign area or a period ending with the occupation of residence (permanent) quarters, if earlier, and (ii) 30 days immediately preceding final departure from the post subsequent to the necessary vacating of residence quarters, unless an extension is authorized in writing by the Chief of Mission. The Contractor may be reimbursed for payments made to employees and authorized dependents for temporary quarters subsistence allowance, in lieu of living quarters allowance, not to exceed the amount set forth in the DSSR Chapter 120, as from time to time amended.

Page 8 of 58 SAQMMA16R0106 Post allowance.

Post allowance is a cost-of-living allowance granted to an employee officially stationed at a post where the cost of living, exclusive of quarters cost, is substantially higher than in Washington, DC. The Contractor may be reimbursed for payments made to employees for post allowance not to exceed those paid DoS employees in the Host Country, in accordance with the DSSR Chapter 220, as from time to time amended.

Educational allowance.

Educational allowance is an allowance to assist an employee in meeting the extraordinary and necessary expenses, not otherwise compensated for, incurred by reason of his/her service in a foreign area in providing adequate elementary and secondary education for his/her children. The Contractor may be reimbursed for payments made to regular employees for educational allowances for their dependent children in amounts not to exceed those set forth in the DSSR Chapter 270, as from time to time amended.

Educational travel.

Educational travel is travel to and from a school in the United States for secondary education (in lieu of an educational allowance) and for college education. The Contractor may be reimbursed for payments made to regular employees for educational travel for their dependent children provided such payment does not exceed that which would be payable in accordance with the DSSR Chapter 280, as from time to time amended. Educational travel shall not be authorized for regular employees whose assignment is less than two years.

Separate maintenance allowance.

Separate maintenance allowance is an allowance to assist an employee who is compelled, by reason of dangerous, notably unhealthful, or excessively adverse living conditions at his/her post of assignment in a foreign area, or for the convenience of the Government, to meet the additional expense of maintaining his/her dependents elsewhere than at such post. The Contractor may be reimbursed for payments made to regular employees for a separate maintenance allowance not to exceed that made to DoS employees in accordance with the DSSR Chapter 260, as from time to time amended.

Payments during evacuation.

The DSSR provide the authority for efficient, orderly, and equitable procedure for the payment of compensation, post differential and allowances in the event of an emergency evacuation of employees or their dependents, or both, from duty stations for military or other reasons or because of imminent danger to their lives. If evacuation has been authorized by the Chief of Mission the Contractor may be reimbursed for payments made to employees and authorized dependents evacuated from their post of assignment in accordance with the DSSR Chapter 600, and the Federal Travel Regulations, as from time to time amended.

Danger pay allowance.

Danger pay is an allowance that provides additional compensation above basic compensation to an employee in a foreign area where civil insurrection, civil war, terrorism or wartime conditions threaten physical harm or imminent danger to the health or well-being of the employee. The danger pay allowance is in lieu of that part of the post differential which is attributable to political violence.

Consequently, the post differential may be reduced while danger pay is in effect to avoid dual crediting for political violence.

The Contractor may be reimbursed for payments made to its employees for danger pay not to exceed that paid DoS employees in the Host Country, in accordance with the DSSR Chapter 650, as from time to time amended.

(End of Clause)

B.8 STANDARD WORK HOURS

Under this contract, for work performed in the Continental United States (CONUS), the standard work hours for all employees shall be eight (8) hours per day, forty (40) hours per workweek. For work performed Outside the Continental United States (OCONUS) the standard work hours for employees shall be specified in the Task Order.

(End of clause)

B.9 OVERTIME

The Contractor agrees to perform this contract, so far as practicable, without using overtime, particularly as a regular employment practice, except when lower overall costs to the Government will result or when it is necessary to meet urgent program needs [reference FAR 22.103-2 (Overtime – Policy)].

Overtime is defined as hours worked in excess of the number of hours in an employee’s regular workweek.

“Number of hours” includes productive time hours, travel time hours, and paid time off hours (e.g., sick, vacation, holiday).

“Productive time hours” consist of hours that, other than travel time hours, directly benefit the contract.

“Travel time hours” consist of hours spent by the employee traveling to or from authorized work locations.

A “regular workweek” is defined in the Task Order.

For fixed-price pricing arrangements (i.e., Task Orders or line items in a Task Order), the Government will not pay for overtime.

Employees performing work Outside the Continental United States (OCONUS) are not entitled to overtime pay under the Fair Labor Standards Act.

(End of clause)

B.10 REGULATORY PRECEDENCE

When Task Orders will be performed in a designated operational area or supporting a diplomatic or consular mission, the Task Order may incorporate DoS, DOD or other Government Agency regulations, and the Chief of Mission or Combatant Commander may provide resources to administer the contract and oversee the Contractor.”

(End of clause)

Page 9 of 58 SAQMMA16R0106

SECTION C- DESCRIPTIONS/SPECIFICATIONS/STATEMENT OF WORK

C.1 GENERAL INFORMATION

C.1.1 Introduction The Diplomatic Platform Support Services (DiPSS) contract provides a full range of services for life support, logistics, operations and maintenance to U.S. Department of State (DoS) and other U.S. Government agencies under Chief of Mission Authority and, under special circumstances, non-Chief of Mission activities across the globe. DoS anticipate a large portion of this contract to focus on locations in the Middle East and South Central Asia contingency environments; however, the places of performance will not be limited to any one region of the world.

C.1.2 Background The DoS operates approximately 250 posts worldwide at any given time; this number changes as global situations dictate. See Attachment 1, Post Profiles. Some posts are located in areas that are considered to have a high threat level; including areas with Department of Defense designated contingency operations.

Over the last five years, the AQM awarded 29 acquisition instruments (contracts, purchase orders, blanket purchase agreements, etc.) for Life Support Services & Logistics (LSS&L) and Operations & Maintenance (O&M) services in Middle East and South Central Asia. Several of the acquisition instruments have been relatively narrowly scoped, country or post-specific contracts.

The DiPSS contract will create opportunities for DoS to augment U.S. Government staff in situations overseas where demand for services exceeds U.S. Mission capacity to support, as well as capture significant savings; achieve economies of scale and promote efficiencies in back-office operations.

The objectives for the DiPSS contract include:

a. Acquire LSS&L and O&M service and performance outcomes under broad global contracts supporting diplomatic plat- forms, with a special focus on the Middle East and South Central Asia regions but provide flexibility to support DoS posts and other U.S. Government activities operating throughout the world.

b. Remove duplicative and unnecessary variations in U.S. Government requirements and inefficient processes to realize cost savings.

c. Develop a group of highly reliable LSS&L and O&M Contractors, capable of supporting current and future needs of DoS and U.S. Government agencies and offices overseas.

C.1.3 Scope The Contractor shall provide the services identified in section C.2 for DoS and/or other U. S. Government agencies operating from diplomatic platforms falling under Chief of Mission (COM) authority or other U.S. Government facilities, as authorized by the DoS. The Contractor must support DoS activities and programs that may require DiPSS services in locations outside of the physical boundaries of Embassies and Consulates.

The Contractor must provide all personnel, equipment, tools, materials, supplies, transportation, supervision, and other services necessary to accomplish the requirements of this IDIQ contract and requirements of Task Orders awarded under this contract.

The work to be acquired under this DIPSS contract is for logistical service, life & mission support services, and all other operation & maintenance services at various government installations located in any country where the U.S. Department of State has a presence, with a focus on high threat contingency environments. Types of projects may include, but are not limited to: food service, maintenance/repair of facilities, full spectrum operations of man camps, sewage and plumbing operations of facilities, leasing properties, refurbishing properties to include upgrading to meet high security requirements, laboratories, dining facilities and related structures, travel services for personnel, medical services, limited security as deemed necessary by DoS, and insurance.

Specific services detailing the above scope of work can be found in Section J attachments 3 through 7.

C.1.4 Reference Documents See Attachment 2.

C.2 WORK REQUIREMENTS

C.2.1 Technical Requirements The Contractor shall perform work in the following Service Categories;

a. Task Order Management

b. Logistics Services, Critical Supplies (High Threat Post)

c. Operations & Maintenance, Life Support, and Logistics Services (High Threat Posts)

d. Projects, Renovations, and Construction (High Threat Posts)

e. Operations & Maintenance, Life Support, and Logistics Services (Medium and Low Threat Posts)

Attachments 3, 4, 5, 6, and 7 contain the service descriptions for each Service Category.

The Contractor must use only new equipment, tools, materials, and supplies to provide services unless the Contracting Officer approves the use of other than new items. The Contractor must ensure sufficient quantities of equipment, tools, materials, supplies, and personnel are available to meet demands for services, avoid delays to work, and minimize performance costs.

When directed by the Contracting Officer, the Contractor must redistribute equipment, tools, materials, supplies, transportation, and other resources among DiPSS contract holders to support DoS worldwide requirements.

C.2.2 Management Requirements C.2.2.1 Project Planning The Contractor shall perform project planning to establish the scope of the project, refine the project objectives and define the course of action required to attain the objectives that the project was undertaken to achieve.

The Contractor shall prepare a Project Management Plan (PMP) that defines, prepares, and coordinates all subsidiary plans (including transition plans) and integrates them into a comprehensive PMP.

The Contractor shall ensure that the Project Management Plan (PMP) includes the plan for the full life cycle of the project activities as well the plans for each project phase. The Contractor must include, as a subsidiary plan to the PMP, a detailed staffing plan with

Page 10 of 58 SAQMMA16R0106 position titles, all life support and logistics services support required, and a specific timeline for each activity or task for the life of the project. The Contractor must ensure the PMP is a complete representation of an overarching work plan with detailed plans for each milestone or task. The Contractor must prepare the PMP to delineate the goals, tasks, deliverables, and periods of performance for each tasking event. The Contractor must ensure the PMP shows dependencies between activities. The Contractor must update the PMP regularly to reflect changes in priorities, additional requirements, and emergent schedule changes. The Contractor must submit a DRAFT PMP within 15 days of task order award. The Contractor must submit a FINAL PMP within 15 days of receiving Government comments on the DRAFT.C.2.2.2 Make-or Buy Program The Contractor must develop and implement a project “Make-or-Buy Program” as defined in Task Order Request for Proposals (see clause G-00B TASK ORDER REQUEST FOR PROPOSALS (TORP)-DiPSS) may identify requirements for Make-Or-Buy Program C.2.2.3 Selection of Key Personnel The Contractor must select project key personnel in accordance with the requirements of clause H.1, Key Personnel, and clause H-016, Key Personnel of the contract. The Contractor must identify key personnel.

C.2.2.4 Staffing The Contractor shall perform project human resource management, to organize, acquire, develop, and manage the project team.

The Contractor shall create a Human Resource Management Plan that documents the project: roles, authorities, responsibilities, organizational structure, staff assignments, staff acquisition, staff release, resource calendars, staff training needs, staff rewards and recognition, regulations, standards, and policy compliance. The Contractor must submit a DRAFT Human Resource Management Plan within 15 days of task order award. The Contractor must submit a FINAL Human Resource Management Plan within 15 days of receiving Government comments on the DRAFT.

Within one day of receiving Notice to Proceed (NTP) and approval of key personnel credentials, the Contractor must notify the COR and CO that the Contractor has initiated the hiring of key personnel for the task order project. Within 14 calendar days of receipt of COR approval of the key personnel candidates, the Contractor shall qualify the key personnel in the following areas:

a. Suitability for employment (based on background investigations),

b. Physical and mental health suitability (based on medical clearance from certified medical authorities attesting that employee has no identifiable medical conditions that would limit assignment abroad).

c. Completion of all pre-deployment personnel actions, including hiring, orientation and training.

Within 30 calendar days of receipt of COR approval of the project key personnel candidates, the Contractor shall obtain all necessary travel documentation (e.g., passport and visa), and deploy key personnel to place of performance.

The Contractor shall ensure all key personnel positions are filled at all times during the life cycle of their assignment. In case of sudden departures of key personnel, including serious medical evacuation or curtailments, the Contractor shall backfill the affected position within sixty (60) days of the position being vacated.

If Contractor leadership positions or certain Contractor technical positions are vacated for any reason (including death, injury, illness, non-suitability, personal decision, promotion, etc.), the Contractor shall ensure the position has coverage within seven calendar days of the position being vacated. The Contractor shall deploy permanent replacement personnel to the place of performance upon completion of pre-deployment orientation and training course.

Eighty-five percent (85%) of all project personnel must be mobilized to their place of performance no later than 60 days from the task order award date. All project personnel must be mobilized to their place of performance within 90 days from the task order award date.

The Contractor shall attain a 70% employee retention rate of project personnel throughout the period of performance of each task order.

C.2.2.5 Ethics, Code of Conduct and Personnel Policies The Contractor shall develop and implement project personnel policies, code of conduct program, and ethics program that conform to U. S. Government and host country laws and DoS policies. The Contractor shall ensure that, at a minimum, project personnel policies, code of conduct program and ethics program clearly explain the terms of employment, project compensation structures, expectations of project employees, project discipline procedures, and employee termination procedures. The Contractor shall ensure project personnel policies, code of conduct program and ethics program include any employee rights to mediation or recourse. The Contractor shall provide a Project Personnel Policy Handbook (in the language the employee understands), including the project code of conduct and the project ethics standards, to their project staffs no later than 10 days after date of hire. The Contractor must submit a DRAFT Project Personnel Policy Handbook within 15 days of task order award. The Contractor must submit a FINAL Project Personnel Polcy Handbook within 15 days of receiving Government comments on the DRAFT.

The Contractor shall follow up promptly on any personnel or discipline matters and shall communicate regularly and promptly with the COR regarding any matters affecting contract performance including discipline, breach of code of conduct or ethics standards, or health-related conditions.

C.2.2.6 Contractor Quality Management Program (QMP) The Contractor shall perform project quality management to determine quality policies, objectives, and responsibilities so that the project will satisfy the needs for which it is undertaken.

The Contractor shall perform project quality assurance to audit the quality requirements and the results from quality control measurements to ensure appropriate quality standards and operational definitions are used.

The Contractor shall perform project quality control to monitor and record results of executing quality activities to assess project performance and recommend necessary changes.

The Contractor shall develop and prepare a project Project Quality Management Plan documenting the roles, responsibilities for performing quality management. The Contractor shall document the project’s quality assurance approach, quality control approach and quality improvement approach in the Project Quality Management Plan. The Contractor must submit a DRAFT Quality

Page 11 of 58 SAQMMA16R0106 Management Plan within 15 days of task order award. The Contractor must submit a FINAL Quality Management Plan within 15 days of receiving Government comments on the DRAFT.

The Contractor shall prepare and submit a monthly Quality Control Report for each project by Service Category. The report shall be submitted to the Contracting Officer’s Representative (COR) and CO on the last day of the month following the completion of quality control measurements, for review as part of the Contractor's Quality Management Program.

The Contractor shall provide the COR, CO, and their designees unrestricted access to Contractor and subcontractor life support facilities (e.g., man-camp, villa, etc.,) in support of Project Quality Management Program.

C.2.2.7 Security Security requirements are found at Section H of the contract.

Additional requirements for Contractor Safety and Security in specific State Department High Threat or Department of Defense Designated Contingency Operation Areas may be provided in Task Orders. Risk mitigation requirements will be provided at the Task Order level and the Contractor must comply with and implement such requirements. Risk mitigation requirements may include such things as housing and transportation security, medical support services, life support services, and training.

C.2.2.8 Contractor Safety Programs The Contractor shall develop and implement Project Safety Program Plan based on U.S. codes and regulations, Occupational Safety and Health Administration (OSHA) standards, and DoS Overseas Buildings Operations (OBO) facilities guidelines and Safety and Health Environmental Management (OBO/SHEM) requirements. The Contractor must submit a DRAFT Project Safety Program Plan within 15 days of task order award. The Contractor must submit a FINAL Project Safety Program Plan within 15 days of receiving Government comments on the DRAFT. The Project Safety Program Plan shall then be distributed to project staff by the Contractor and used as part of the training for all Contractor personnel performing work under a task order. The Project Safety Program Plan shall be updated by the contractor, reviewed by the COR, Facility Manager, RSO, and POSHO and approved by the COR, annually.

C.2.2.9 Small Business Utilization Program The Contractor shall design, develop, implement, and sustain a project Small Business Utilization Program that establishes goals for small business participation in project subcontracting opportunities by type of small business concern, measures the Contractor’s performance in meeting the project goals, reports the project performance in achieving the goals, and rewards sustained superior performance in achieving or exceeding the goals.

C.3 SUPPORTING INFORMATION

C.3.1 Deliverables Contract deliverables requirements are provided in Section F of the contract. Task Orders will identify the Task Order deliverables requirements.

C.3.2 Place Of Performance Task Orders will identify the places of performance of this contract C.3.3 Period Of Performance The contract period of performance is found in Section F of this contract. Task Orders will identify the Task Order period of performance.

C.3.4 Government Furnished Property Task Orders will identify Government Furnished Property to be made available to Contractors.

C.3.5 Corrective Actions:

The Contractor shall report to the Contracting Officer all performance, security and safety issues within 10 days of an issue being identified by the COR. The Contractor shall promptly remedy issues identified by the COR. The COR or CO may require the Contractor to submit formal reports (to include Serious Incident Reports) that detail corrective action taken in response to documented problems and steps that will be taken to prevent re-occurrence.

(End of Clause)

Page 12 of 58 SAQMMA16R0106

SECTION D- PACKAGING AND MARKING

D-1 DATA PACKAGING REQUIREMENTS

All unclassified data shall be prepared for shipment in accordance with best commercial practices.

Classified reports, data, and documentation shall be prepared for shipment in accordance with the National Industrial Security Program Operating Manual (DOD 5220.22-M).

(End Of Clause)

D-2 MARKING OF REPORTS

All reports delivered by the Contractor to the Government under this contract shall prominently show on the cover of the report:

Name and business address of the Contractor;

Contract number and task order number, if applicable;

Date of report; and Program office(s).

All reports become the property of the Department. Reports shall not contain any markings or legends which restrict the Department's use of such reports in any way.

D-3 PACKING OF SUPPLIES FOR DOMESTIC SHIPMENT

Supplies shall be packed for shipment in a manner that will ensure acceptance by common carriers and safe delivery at destination.

D-4 PACKING LIST(S)

A packing list or other suitable shipping document shall accompany each shipment and shall include the following information:

Name and address of consignor;

Name and address of consignee;

Government contract number (and delivery order number, if used);

Government bill of lading number covering the shipment, if any; and Description of the items shipped, including item number, quantity, number of containers, and package number, if any.

D-5 WARRANTY NOTIFICATION

In accordance with FAR 46.706(b)(5), the Contractor shall stamp or mark the supplies delivered, or otherwise furnish notice with the supplies, of the existence of a warranty, if any. Sufficient information shall be presented for supply personnel and users to identify warranted supplies. Warranty information shall include the terms and duration of the warranty and the name and telephone number of the Contracting Officer to be notified if the sup- plies are found to be defective.

Page 13 of 58 SAQMMA16R0106

SECTION E- INSPECTION AND ACCEPTANCE

Clause Title

52.246-4 Inspection of Services - Fixed-Price (Aug 1996)

52.246-5 Inspection of Services Cost-Reimbursement (Apr 1984)

52.246-6 Inspection - Time-and-Material and Labor-Hour (May 2001)

E-004 INSPECTION AND ACCEPTANCE (Services)

Inspection and acceptance of the services to be provided hereunder shall be made by the Contracting Officer's Representative.

Page 14 of 58 SAQMMA16R0106

SECTION F- DELIVERIES OR PERFORMANCE

Clause Title

52.242-15 Stop-Work Order (Aug 1989)

52.242-15 Alt I Stop-Work Order (Aug 1989) - Alternate I (Apr 1984)

52.242-17 Government Delay of Work (Apr 1984)

F.1 DELIVERABLES

Contract deliverables are listed in Table F.1, Deliverables. The Contractor shall submit deliverables in electronic format required by Task Orders. All days are calendar days unless otherwise noted.

Task Orders will identify the Task Order deliverables requirements.

F.1.1 Acceptance Criteria:

Approval of all written documents and other deliverables will be contingent upon Program Office review and approval. The COR will be advised by the Program Office of their approval of the technical content of each deliverable. Approved documents and reports shall be provided to the COR for inclusion in the COR’s contract file. Unless valid justification is cited to the contrary, U.S.

Government comments will be incorporated into the respective final documents and reports.

(End Of Clause)

F.2 PERIOD OF PERFORMANCE

The contract period of performance shall consist of one base year plus nine one-year option periods that may be exercised at Government discretion. The Government’s exercise of contract options will be subject to satisfactory Contractor performance and approval by the CO.

Task Orders will identify the Task Order period of performance. The Government’s exercise of Task Order options will be subject to satisfactory Contractor performance and approval by the CO.

(End Of Clause)

F.3 PLACE OF PERFORMANCE

Task Orders will identify the places of performance of this contract

(End Of Clause)

SECTION F TABLES

Table F.1, Deliverables Description/Title Citation Date Recipients

Project Management Plan C.2.2.1

DRAFT - 15 days after task order award FINAL – 15 days after receipt of Government comments on DRAFT COR

Human Resource Management Plan C.2.2.4

DRAFT - 15 days after task order award FINAL – 15 days after receipt of Government comments on DRAFT COR

Project Personnel Policy Handbook C.2.2.5

DRAFT – 15 days after task order award FINAL – 15 days after receipt of Government comments on DRAFT COR

Project Quality Management Plan C.2.2.6

DRAFT - 15 days after task order award FINAL – 15 days after receipt of Government comments on DRAFT COR

Quality Control Report C.2.2.6 Monthly on the last day of each month following the completion of quality control measurements

COR

CO

Project Safety Program Plan C.2.2.8

DRAFT - 15 days after task order award FINAL – 15 days after receipt of Government comments

COR

Facility Manager (FM) Regional Security Officer (RSO) Post Occupational Safety and Health Officer (POSHO)

Contractor Security Plan H.29 30 days after award CO

Page 15 of 58 SAQMMA16R0106

SECTION G- CONTRACT ADMINISTRATION DATA

Clause Title

652.242-70 CONTRACTING OFFICER'S REPRESENTATIVE (COR) (AUG 1999)

01INV DEPARTMENT OF STATE INVOICE INSTRUCTIONS

Invoice submission is only via the Office of Claims’ Commercial Claims Operations fax server, toll-free number: 866-483-3436, or DOSPayments@state.gov unless otherwise indicated. Each invoice must be transmitted separately.

To constitute a proper invoice, the invoice must include the following information and/or attached documentation:

(1) Name and Address of the Contractor

(2) Dun and Bradstreet Universal Number System (DUNS)

(3) Date of invoice

(4) Unique Vendor Invoice Number - Our Financial System cannot accept the following characters: @ (at symbol), ~ (Tilde), & (Ampersand), ' (Apostrophe), " (Quotation) and spaces. Please do not include any of these characters as part of your invoice number.

(5) Remittance Contact Information

(6) Shipping Terms, Ship to Address

(7) Payment Terms

(8) Total Quantity of Items

(9) Total Invoice Amount

(10) Requisition Number, Contract Number and Order/Award Number, with modification number if applicable.

(11) Order line item number and information (see below instructions) The name and DUNS of the contractor on the invoice must match the information indicated on the order/award for proper payment.

IMPORTANT: For proper payment, the invoice must detail products and/or services delivered on a line item basis in direct accordance with the corresponding order/award/contract. Each line item must contain the following information:

(1) Description of the services rendered for each line item

(2) Line Item Quantity

(3) Line Item Unit Price

(4) Total Line Item Invoicing Amount

(5) Delivery Date

(6) Contract Line Item Number (CLIN)

(7) Order/Award Line Item Number if invoicing against a task or delivery order or Blanket Purchase Agreement (BPA) Please note that many task or delivery orders against Department of State or GSA contracts or blanket purchase agreements may have a separate and unique line item number in addition to the umbrella Contract Line Item Number (CLIN). The order line item number as well as the umbrella award CLIN must be referenced at each invoice line item level in such cases.

All payment to domestic claims will be disbursed by electronic funds transfer EFT. Vendors who are registered in the System for Award Management (SAM) should verify and re-confirm their financial information in the database prior to invoicing.

Vendors who wish to request a waiver of SAM or payment by check must submit their justification to their assigned contracting officer for consideration at least 30 days prior to billing.