S02 36C10B26R0043_TrackCore_8.27.26_Final.pdf

PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C10B26R0043 08-27-2026

Shannon Hines, Contract Specialist 1-848-377-5243 09-2-2026 12:00pm ET

36C10B Department of Veterans Affairs Office of Procurement Operations Technology Acquisition Center 23 Christopher Way Eatontown NJ 07724

X

339112

1000 Employees

N/A

X

Delivery schedule to be noted on individual orders placed off of the IDIQ contract.

36C10B

Department of Veterans Affairs Office of Procurement Operations Technology Acquisition Center

Department of Veterans Affairs Financial Services Center PO Box 149971 Austin TX 78714-8971 See website at: http://www.fsc.va.gov/einvoice.asp

877-353-9791

See CONTINUATION Page

TITLE - TRACKCORE IMPLANT TRACKING SOLUTION IDIQ CONTRACT

POINTS OF CONTACT:

CO: John Vardouniotis, ioannis.vardouniotis@va.gov CS: Shannon Hines, Shannon.Hines@va.gov

This is a firm fixed priced contract.

See Continuation Page See Attachment A – Price Schedule for Evaluation - TrackCore

See CONTINUATION Page

X X

John Vardouniotis Contracting Officer

Request for Proposal 36C10B26R0043 – TrackCore Implant Tracking Solution

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 DESCRIPTION OF AGREEMENT

B.2 EXTENT OF OBLIGATION

B.3 ORDERING PERIODS

B.4 IDIQ ORDER LIMITATIONS

B.5 CONTRACT MINIMUM GUARANTEE

B.6 ORDERING PROCEDURES

B.7 ANNUAL REVIEW

B.8 CONTRACT ADMINISTRATION DATA

B.9 GOVERNING LAW

B.10 SOFTWARE LICENSE, MAINTENANCE AND TECHNICAL SUPPORT

B.11 PRICE SCHEDULE

B.12 ACCOUNTING AND APPROPRIATION DATA

B.13 PRODUCT DESCRIPTION

SECTION C - CONTRACT CLAUSES

C.1 RFO 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.2 RFO 52.203-12 LIMITATION ON PAYMENTS TO INFLUENCE CERTAIN

FEDERAL TRANSACTIONS (NOV 2025 DEVIATION)

C.3 RFO 52.203-13 CONTRACTOR CODE OF BUSINESS ETHICS AND CONDUCT

(NOV 2025 DEVIATION)

C.4 RFO 52.209-6 PROTECTING THE GOVERNMENT'S INTEREST WHEN

SUBCONTRACTING WITH CONTRACTORS DEBARRED, SUSPENDED, PROPOSED

FOR DEBARMENT, OR VOLUNTARILY EXCLUDED (NOV 2025 DEVIATION)

C.5 RFO 52.216-18 ORDERING (NOV 2025 DEVIATION)

C.6 RFO 52.216-19 ORDER LIMITATIONS (NOV 2025 DEVIATION)

C.7 RFO 52.216-22 INDEFINITE QUANTITY (NOV 2025 DEVIATION)

C.8 RFO 52.217-7 OPTION FOR INCREASED QUANTITY—SEPARATELY PRICED

LINE ITEM (NOV 2025 DEVIATION)

C.9 RFO 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

C.10 RFO 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (NOV

2025 DEVIATION)

C.11 RFO 52.219-8 UTILIZATION OF SMALL BUSINESS CONCERNS (NOV 2025

DEVIATION)

C.12 VAAR 852.204.71 INFORMATION AND INFORMATION SYSTEMS SECURITY

(FEB 2023)

C.13 VAAR 852.211-76 LIQUIDATED DAMAGES-REIMBURSEMENT FOR DATA

BREACH COSTS (FEB 2023)

C.14 VAAR 852.222-71 COMPLIANCE WITH EXECUTIVE ORDER 13899

(DEVIATION) (APR 2025)

C.15 VAAR 852.239-76 INFORMATION AND COMMUNICATION TECHNOLOGY

ACCESSIBILITY (FEB 2023)

C.16 VAAR 852.240-70 COMPLIANCE WITH PUBLIC LAW 119-37, SECTION 258

(MAR 2026)(DEVIATION)

C.17. ARTIFICIAL INTELLIGENCE IN VA CONTRACTS

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

SECTION E - SOLICITATION PROVISIONS

E.1 RFO 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE

(FEB 1998)

E.2 RFO 52.212-2 EVALUATION – COMMERCIAL ITEMS (OCT 2025 DEVIATION) ..84

E.3 RFO 52.216-1 TYPE OF CONTRACT (NOV 2025 DEVIATION)

E.4 RFO 52.233-2 SERVICE OF PROTEST (NOV 2025 DEVIATION)

E.5 BASIS FOR AWARD

E.6 SUBMISSION INSTRUCTIONS

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 DESCRIPTION OF AGREEMENT.

VA requires a single award Indefinite Quantity Indefinite Delivery (IDIQ) contract for the brand name TrackCore Implant Tracking Solution including radio frequency identification (RFID)-enabled medical storage units, peripheral devices, supplies, implementation services, training services, annual licenses, license maintenance and support, and warranty in accordance with the Product Description (PD).

The Contractor shall furnish the supplies and/or services specified in Section B.13 Product Description, as ordered by authorized personnel under this IDIQ. All supplies and services provided shall strictly conform to all requirements (including delivery or performance schedules) stated in this IDIQ and its resulting orders.

B.2 EXTENT OF OBLIGATION.

It is understood and agreed that this IDIQ obligates the government only to the extent that authorized IDIQ orders are actually made against it and then only when delivery against such orders has been completed. This IDIQ does not obligate any funds. Funding will be provided for each order placed under this vehicle.

B.3 ORDERING PERIODS.

The IDIQ shall consist of one 12-month ordering period from the date of award with four 12-month option periods for a total ordering period of five years from the date of award.

B.4 IDIQ ORDER LIMITATIONS.

The Government estimates but does not guarantee that individual IDIQ Orders placed by the Contracting Officer (CO) against this Agreement may reach $40 Million/per Order in accordance with Section C, Revolutionary FAR Overhaul (RFO) Clause 52.216-19. This Order Limit may be increased by mutual agreement of the parties as necessary, in whole or part. The CO is authorized to issue orders via electronic commerce methods.

B.5 CONTRACT MINIMUM GUARANTEE.

In accordance with Section C, RFO Clause 52.216-22 entitled “Indefinite Quantity” the minimum guaranteed value under the TrackCore Implant Tracking Solution contract is $10,000.00 and shall be met through the issuance of the first task order. The Government reserves the right to award initial orders at the time of the basic contract award at amounts which may exceed the minimum guaranteed value.

B.6 ORDERING PROCEDURES.

Orders against this IDIQ contract will be issued in accordance with its terms and conditions at the sole discretion of the Government, specifically only a VA Technology Acquisition Center Contracting Officer is authorized to execute orders during the period of the award date through 60 months thereafter. Individual task orders may include options for extended terms and increased quantities. Performance is authorized under any order issued against this IDIQ for up to 12 months after the end of the last ordering period. Upon receipt of a task order, the Contractor shall provide services at the prices set forth in the Price Schedule; Attachment A – Price Schedule for Evaluation – TrackCore.

Orders shall be issued only as firm fixed price, unless a Contract Line-Item Number/Sub- Contract Line-Item Number specifically states otherwise. Each order is a stand-alone order, with individual periods of performance. The Contractor shall honor prices identified in the ordering period based on the date the order was awarded.

B.7 ANNUAL REVIEW.

This agreement shall be reviewed annually by the Government before the anniversary of its effective date and revised as necessary to comply with the requirements of governing regulation.

B.8 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: To Be Determined

b. GOVERNMENT: Contracting Officer 36C10B

Department of Veterans Affairs Technology Acquisition Center

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For

Award Management, or [ ] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly [ ]

b. Semi-Annually [ ]

c. Other [x] In accordance with (IAW) Section B.11 Price Schedule, Attachment A – Price Schedule for Evaluation - TrackCore, and acceptance of deliverables

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VA Acquisition Regulation (VAAR) Clause 852.232-72 Electronic Submission of Payment Requests.

See website at: http://www.fsc.va.gov/einvoice.asp

5. ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

http://www.fsc.va.gov/einvoice.asp

AMENDMENT NO DATE

B.9 GOVERNING LAW

Federal law and regulations, including the Federal Acquisition Regulations (FAR), shall govern this Contract/Order. Commercial license agreements may be made a part of this Contract/Order but only if both parties expressly make them an addendum hereto. If the commercial license agreement is not made an addendum, it shall not apply, govern, be a part of or have any effect whatsoever on the Contract/Order; this includes, but is not limited to, any agreement embedded in the computer software (clickwrap), any agreement that is otherwise delivered with or provided to the Government with the commercial computer software or documentation (shrinkwrap), or any other license agreement otherwise referred to in any document. If a commercial license agreement is made an addendum, only those provisions addressing data rights regarding the Government’s use, duplication and disclosure of data (e.g., restricted computer software) are included and made a part of this Contract/Order, and only to the extent that those provisions are not duplicative or inconsistent with Federal law, Federal regulation, the incorporated FAR clauses and the provisions of this Contract/Order;

those provisions in the commercial license agreement that do not address data rights regarding the Government’s use, duplication and disclosure of data shall not be included or made a part of the Contract/Order. Federal law and regulation including, without limitation, the Contract Disputes Act (41 U.S.C. § 7101 et seq.), the Anti-Deficiency Act (31 U.S.C. § 1341 et seq.), the Competition in Contracting Act (41 U.S.C. § 3301 et seq.), the Prompt Payment Act (31 U.S.C. § 3901 et seq.), Contracts for Data Processing or Maintenance (38 USC § 5725), Source Code Harmonization and Reuse in Information Technology Act “SHARE IT Act” (P.L.

118-187), and FAR clauses 52.212-4, 52.227-14 shall supersede, control, and render ineffective any inconsistent, conflicting, or duplicative provision in any commercial license agreement. In the event of conflict between this clause and any provision in the Contract/Order or the commercial license agreement or elsewhere, the terms of this clause shall prevail. The Contractor shall deliver to the Government all data first produced under this Contract/Order with unlimited rights as defined by FAR 52.227-14, this includes any custom code developed for the purpose of performing under this contract. Claims of patent or copyright infringement brought against the Government as a party shall be defended by the U.S. Department of Justice (DOJ) in accordance with 28 U.S.C. § 516; at the discretion of DOJ, the Contractor may be allowed reasonable participation in the defense of the litigation. Any additional changes to the Contract/Order must be made by modification (Standard Form 30) and shall only be made by a warranted Contracting Officer. Nothing in this Contract/Order or any commercial license agreement shall be construed as a waiver of sovereign immunity.

B.10 SOFTWARE LICENSE, MAINTENANCE AND TECHNICAL SUPPORT

1. Definitions.

a. Licensee. The term “licensee” shall mean the U.S. Department of Veterans Affairs (“VA”) and is synonymous with “Government.”

b. Licensor. The term “licensor” shall mean the Contractor having the necessary license or ownership rights to deliver license, software maintenance and support of the computer software being acquired. The term “Contractor” is the party identified in Block 17a on the SF1449. If the Contractor is a reseller and not the Licensor, the Contractor remains responsible for performance under this Contract/Order.

c. Software. The term “software” shall mean the licensed computer software product(s) cited in the Schedule of Supplies/Services.

d. Maintenance. The term “maintenance” is the process of enhancing and optimizing software, as well as remedying defects. It shall include all new fixes, patches, releases, updates, versions, and upgrades, as further defined below.

e. Technical Support. The term “technical support” refers to the range of services providing assistance for the software via the telephone, email, a website or otherwise.

f. Release or Update. The term “release” or “update” are terms that refer to a revision of software that contains defect corrections, minor enhancements, or improvements of the software’s functionality. This is usually designated by a change in the number to the right of the decimal point (e.g., from Version 5.3 to 5.4). An example of an update is the addition of new hardware.

g. Version or Upgrade. The term “version” or “upgrade” are terms that refer to a revision of software that contains new or improved functionality. This is usually designated by a change in the number to the left of the decimal point (e.g., from Version 5.4 to 6).

2. Software License.

a. Unless otherwise stated in the Schedule of Supplies/Services, the Performance

Work Statement, or Product Description, the software license provided to the Government is a perpetual, nonexclusive license to use the software.

b. The Government may use the software in a networked environment.

c. All limitations of software usage are expressly stated in the Schedule of

Supplies/Services and the Performance Work Statement/Product Description.

d. The commercial computer software delivered under this contract may not be used, reproduced, or disclosed by the Government except as provided below or as expressly stated otherwise in this contract. The commercial computer software may be-

i. Used or copied for use with the computer(s) for which it was acquired, including use at any Government installation or agency to which the computer(s) may be transferred;

ii. Used or copied for use with a backup computer if any computer for which it was acquired is inoperative;

iii. Reproduced for safekeeping (archives) or backup purposes;

iv. Modified, adapted, or combined with other computer software;

v. Disclosed to and reproduced for use by support service Contractors or their subcontractors, subject to the same restrictions set forth in this contract; and

vi. Used or copied for use with a replacement computer.

e. Unauthorized Obligations.

i. Except as stated in paragraph (ii), when any supply or service acquired under this contract is subject to any commercial supplier agreement (as defined in 502.101) that includes any language, provision, or clause requiring the Government to pay any future fees, penalties, interest, legal costs or to indemnify the Contractor or any person or entity for damages, costs, fees, or any other loss or liability that would create an Anti-Deficiency Act violation ( 31 U.S.C. 1341), the following shall govern:

1. Any such language, provision, or clause is unenforceable against the Government.

2. Neither the Government nor any Government authorized end user shall be deemed to have agreed to such clause by virtue of it appearing in the commercial supplier agreement. If the commercial supplier agreement is invoked through an “I agree” click box or other comparable mechanism (e.g., “click-wrap” or “browse-wrap” agreements), execution does not bind the Government or any Government authorized end user to such clause.

3. Any such language, provision, or clause is deemed to be stricken from the commercial supplier agreement.

ii. Paragraph (u)(1) of this clause does not apply to indemnification or any other payment by the Government that is expressly authorized by statute and specifically authorized under applicable agency regulations and procedures.

f. Commercial supplier agreements unenforceable clauses.

i. This agreement is a part of a contract between the commercial supplier and the U.S. Government for the acquisition of the supply or service that necessitates a license or other similar legal instrument (including all contracts, task orders, and delivery orders under FAR 12).

ii. End user. This agreement shall bind the ordering activity as end user but shall not operate to bind a Government employee or person acting on behalf of the Government in his or her personal capacity.

iii. Law and disputes. This agreement is governed by Federal law. Any language purporting to subject the U.S. Government to the laws of a U.S. state, U.S. territory, district, or municipality, or a foreign nation, except where Federal law expressly provides for the application of such laws, is hereby deleted.

1. Any language requiring dispute resolution in a specific forum or venue that is different from that prescribed by applicable Federal law is hereby deleted. Any dispute regarding the license grant or usage limitations shall be resolved in accordance with the Disputes Clause incorporated in FAR 52.212-4(e).

2. Any language prescribing a different time period for bringing an action than that prescribed by applicable Federal law in relation to a dispute is hereby deleted.

3. Continued performance. The supplier or licensor shall not unilaterally revoke, terminate, or suspend any rights granted to the Government except as allowed by this contract. If the supplier or licensor believes the https://www.acquisition.gov/gsam/part-502#GSAM_502_101 http://uscode.house.gov/browse.xhtml%3Bjsessionid%3D114A3287C7B3359E597506A31FC855B3 ordering activity to be in breach of the agreement, it shall pursue its rights under the Contract Disputes Act or other applicable Federal statute while continuing.

4. Arbitration; equitable or injunctive relief. In the event of a claim or dispute arising under or relating to this agreement, a binding arbitration shall not be used unless specifically authorized by agency guidance, and equitable or injunctive relief, including the award of attorney fees, costs or interest, may be awarded against the U.S. Government only when explicitly provided by statute (e.g., Prompt Payment Act or Equal Access to Justice Act).

iv. Updating terms. After award, the contractor may unilaterally revise commercial supplier agreement terms if they are not material. A material change is defined as:

1. Terms that change Government rights or obligations;

2. Terms that increase Government prices;

3. Terms that decrease overall level of service; or

4. Terms that limit any other Government right addressed elsewhere in this contract.

5. For revisions that will materially change the terms of the contract, the revised commercial supplier agreement must be incorporated into the contract using a bilateral modification.

6. Any agreement license terms or conditions unilaterally revised subsequent to award that are inconsistent with any material term or provision of this contract shall not be enforceable against the Government, and the Government shall not be deemed to have consented to them.

v. No automatic renewals. If any license or service tied to periodic payment is provided under this agreement (e.g., annual software maintenance or annual lease term), such license or service shall not renew automatically upon expiration of its current term without prior express consent by an authorized Government representative.

vi. Indemnification. Any clause of this agreement requiring the commercial supplier or licensor to defend or indemnify the end user is hereby amended to provide that the U.S. Department of Justice has the sole right to represent the United States in any such action, in accordance with 28 U.S.C. 516.

vii. Audits. Any clause of this agreement permitting the commercial supplier or licensor to audit the end user's compliance with this agreement is hereby amended as follows:

1. Discrepancies found in an audit may result in a charge by the commercial supplier or licensor to the ordering activity. Any resulting invoice must comply with the proper invoicing requirements specified in the underlying Government contract or order.

2. This charge, if disputed by the ordering activity, will be resolved in accordance with FAR 52.212-4(e); no payment obligation shall arise on the part of the ordering activity until the conclusion of the dispute http://uscode.house.gov/browse.xhtml%3Bjsessionid%3D114A3287C7B3359E597506A31FC855B3 http://uscode.house.gov/browse.xhtml%3Bjsessionid%3D114A3287C7B3359E597506A31FC855B3 https://www.acquisition.gov/gsam/part-552#GSAM_552_212_4 process.

3. Any audit requested by the contractor will be performed at the contractor's expense, without reimbursement by the Government.

3. Software Maintenance and/or Technical Support.

a. If the Government desires to continue software maintenance and support beyond the period of performance identified in this Contract/Order, the Government will issue a separate contract or order for maintenance and support. Conversely, if a contract or order for continuing software maintenance and technical support is not received, the Contractor is neither authorized nor permitted to renew any of the previously furnished services.

b. The Contractor shall provide software support services, which includes periodic updates, enhancements and corrections to the software, and reasonable technical support, all of which are customarily provided by the Contractor to its commercial customers to cause the software to perform according to its specifications, documentation or demonstrated claims.

c. Any telephone support provided by Contractor shall be at no additional cost.

d. The Contractor shall provide all maintenance services in a timely manner in accordance with the Contractor’s customary practice or as defined in the Performance Work Statement or Product Description. However, prolonged delay (exceeding two business days) in resolving software problems will be noted in the

Government’s various past performance records on the Contractor (e.g.,www.cpars.gov).

e. If the Government allows the maintenance and support to lapse and subsequently wishes to reinstate it, any reinstatement fee charged shall not exceed the amounts that would have been charged if the Government had not allowed the subscription to lapse.

4. Disabling Software Code.

The Government requires delivery of computer software that does not contain any code that will, upon the occurrence or the nonoccurrence of any event, disable the software. Such code includes but is not limited to a computer virus, restrictive key, node lock, time-out, or other function, whether implemented by electronic, mechanical, or other means, which limits or hinders the use or access to any computer software based on residency on a specific hardware configuration, frequency of duration of use, or other limiting criteria. If any such disabling code is present, the Contractor agrees to indemnify the Government for all damages suffered as a result of a disabling caused by such code, and the contractor agrees to remove such code upon the Government’s request at no extra cost to the Government. Inability of the Contractor to remove the disabling software code will be considered an inexcusable delay and a material breach of contract, and the Government may exercise its right to terminate for cause. In addition, the Government is permitted to remove the code as it deems appropriate and charge the Contractor for consideration for the time and effort expended in removing the code.

http://www.cpars.gov/

5. Manuals and Publications.

Upon Government request, the Contractor shall furnish the most current version of the user manual and publications for all products/services provided under this Contract/Order at no cost.

B.11 PRICE SCHEDULE

Any resulting contract will be awarded on a firm-fixed-price basis as defined by RFO Subpart 16.202. Accordingly, the Contractor shall ensure that any and all costs associated with the Contractor’s proposed application(s), software products, software solution, and/or system, shall be included in the Contractor’s proposed firm-fixed price, and shall serve as the Contractor’s firm-fixed price for the life of any resulting contract.

No additional costs or fees relative to the Contractor’s proposed application(s), software products, software solution, and/or system including, but not limited to, licensing costs and any associated licensing maintenance required for the development, delivery, integration, operation, and/or maintenance of the Contractor’s proposed solution will be allowed, accepted, and/or paid by the Government.

NOTE: Offeror is instructed to complete Attachment A – Price Schedule for Evaluation - TrackCore and submit with their proposal. Offeror is cautioned that alterations to the line items as specified in Attachment A – Price Schedule for Evaluation - TrackCore will not be accepted and may render the proposal unacceptable. This spreadsheet will form the basis of the Schedule of Supplies and Services which will be incorporated into any subsequent award.

Inspection/Acceptance: Destination

B.12 ACCOUNTING AND APPROPRIATION DATA

Accounting and appropriation data will be specified on each individual task order.

B.13 PRODUCT DESCRIPTION

PRODUCT DESCRIPTION (PD)

DEPARTMENT OF VETERANS AFFAIRS

Veterans Health Administration

Healthcare Technology Management

TrackCore Implant Tracking Solution

Date: August 27, 2026

VA-26-00051240

PD Version Number: 1.3

1.0 BACKGROUND/SCOPE

The Department of Veterans Affairs (VA) is seeking a solution to efficiently and accurately track all biological and non-biological implantable items. The solution will be used to manage the periodic automatic replenishment levels for supply tracking , reorder at appropriate times and monitor usage of products. This solution shall include radio frequency identification (RFID) enabled medical storage units and peripheral scanning/printing devices hardware, supplies, perpetual software licenses, project/account management, maintenance and warranty support, and support services such as design, implementation and configuration, training, materials, equipment, and transportation/delivery as detailed below, in compliance with federal, state, and local regulations. Tables 1–5 under Section 3.0 below define the specific hardware, implementation services, maintenance, supplies, and training within scope. All annual fees in Table 3 cover license maintenance, software updates, and technical support under the perpetual license structure. The scope of this requirement includes all VA medical centers (VAMC), as well as any respective Community Based Outpatient Centers associated with the main medical centers, specifically the renewal of existing software and maintenance at 89 VAMCs, and expansion to an additional 57 VAMCs.

This solution shall interface with the Federal Electronic Health Record (FEHR) system to be able to auto-populate the patient record in the electronic health record to include the implant specifics for compliance and tracing. The FEHR operates on the Cerner/Oracle Health platform. Accordingly, the solution shall be capable of inherent interoperability with, and support by, the Cerner/Oracle Health platform to achieve the required auto-population of the patient record. This is needed to comply with the Veterans Health Administration (VHA) standardization requirements as well as VHA Directive 1081.02, Management of Biological and Non-Biological Implants, which requires all biological and non-biological implants in a hospital to be tracked from manufacturer to end user and be entered into the electronic health record for the patient. The solution shall meet all Food and Drug Administration guidelines, regulations, and laws.

The scope of this requirement includes the TrackCore-branded and TrackCore-compatible hardware, peripherals, accessories, supplies, and associated services necessary to support the tracking of biological and non-biological implantable items and their integration with the FEHR. In addition to the items enumerated in Tables 1–5, this includes functionally related peripheral devices that integrate with or support the TrackCore solution, such as, but not limited to, weighing scales, additional scanning or printing devices, RFID readers and antennas, sensors, environmental or temperature-monitoring components, and comparable accessories, where such items are offered by the Original Equipment Manufacturer (OEM) as part of, or compatible with, the fielded TrackCore platform. New or updated items of this nature may be added to the contract by modification provided they remain within the general scope, intent, and purpose of this requirement.

2.0 PERFORMANCE DETAILS

2.1 CONTRACT/ORDER TYPE

The Government intends to establish an Indefinite Delivery/Indefinite Quantity (IDIQ) contract in support of this effort. Orders under this IDIQ will be issued as firm-fixed price.

2.2 PERIOD OF PERFORMANCE

The IDIQ shall consist of one 12-month ordering period from the date of award with four 12-month option periods for a total ordering period of five years from the date of award.

The period of performance will be established on each IDIQ order.

Any work at the Government site shall not take place on Federal holidays or weekends unless directed by the Contracting Officer (CO).

There are 11 Federal holidays set by law (USC Title 5 Section 6103) that VA follows:

Under current definitions, five are set by date:

New Year's Day January 1 Juneteenth June 19 Independence Day July 4 Veterans Day November 11 Christmas Day December 25

If any of the above falls on a Saturday, then Friday shall be observed as a holiday.

Similarly, if one falls on a Sunday, then Monday shall be observed as a holiday.

The other six are set by a day of the week and month:

Martin Luther King's Birthday Third Monday in January Washington's Birthday Third Monday in February Memorial Day Last Monday in May Labor Day First Monday in September Columbus Day Second Monday in October Thanksgiving Fourth Thursday in November

2.3 PLACE OF PERFORMANCE

The scope of this requirement includes all VA Medical Centers (VAMC), as well as any respective Community Based Outpatient Centers (CBOC) associated with the main VAMCs.

Work may be performed at Contractor facilities or remote locations other than Contractor facilities with prior concurrence from the local VA site point of contact (POC) identified on the call order or their designee and the Contracting Officer’s Representative (COR).

2.4 TRAVEL

Travel shall be in accordance with individual IDIQ order requirements. The Government anticipates travel under this effort to perform the tasks required in the PD and individual call orders. All estimated travel costs should be included in the firm-fixed price line items. Travel costs will not be directly reimbursed by the Government as a separately priced item.

The Government encourages the Contractor to maximize its use of teleconferencing and video conferencing for meetings.

3.0 PRODUCT REQUIREMENTS

The Contractor shall provide the items listed in the following tables.

Table 1: RFID-Enabled Medical Storage Units and Peripheral Devices

Part Number Description Unit of Measure

TC2-001 TC2-001 Large RFID Cabinet 25 cu ft Each TC2-004 TC2-004 Small RFID Cabinet 7.9 cu ft Each TC2-014 TC2-014 Large RFID Refrigerator 20.2 cu ft Each

TC2-020-115V TC2-020-115V Large RFID Freezer 14.9 cu ft - 115V Each

TC2-020-208V TC2-020-208V Large RFID Freezer 14.9 cu ft - 208V Each

TC2-003 TC2-003 Mid-sized RFID Cabinet 12.5 cu ft Each TC2-012 TC2-012 Undercounter RFID Refrigerator 4.6 cu ft Each TC2-011 TC2-011 Countertop RFID Refrigerator 1.0 cu ft Each TC2-013 TC2-013 Midsize RFID Refrigerator 10.5 cu ft. Each TC2-007 TC2-007 Room Temp Stability Cabinet 10.5 cu ft Each

CO2-Backup CO2 Backup System Each PR-ZD421 Zebra ZD421 Thermal Printer Each

1960HHD-5USB-N Honeywell Xenon 1960 Scanner White – Disinfectant Grade Each

1962GHD-2USB-

5-N Honeywell Xenon 1962 Wireless Scanner Each

Table 2: Implementation

Measure

TC-IMP Implementation Fee (per facility) Each

TC-RFID-Imp On-site RFID Implementation (per facility, 1-5 units) Each (1-5 Units)

TC-RFID-Conv RFID Onsite Implementation VAEC to Enclave Each (1-5 Units) TC-Vista-Imp VistA Integration Implementation Fee Each

Table 3: Annual License Maintenance, Support, and Warranty

Measure

TC-VAMC TrackCore Annual License/Maintenance Fee - VAMC Each (Per Year)

TC-CBOC TrackCore Annual License/Maintenance Fee - CBOCs Each (Per Year)

TC-RFID-Ann Annual Services/ Technical Support for RFID Units Each (Per Unit) TC-Vista-Ann VistA Integration Annual Fee Each (Per Year)

72 Two Year Extended Warranty - TC-132 Each 73 Two Year Extended Warranty - TC-130 Each 74 Two Year Extended Warranty - TC-197 Each 76 Two Year Extended Warranty - TC-157 Each 77 Two Year Extended Warranty - TC-179 Each 78 Two Year Extended Warranty - TC2-001 Each 79 Two Year Extended Warranty - TC2-004 Each 80 Two Year Extended Warranty - TC2-014 Each 81 Two Year Extended Warranty - TC2-003 Each 82 Two Year Extended Warranty - TC2-012 Each 83 Two Year Extended Warranty - TC2-011 Each 84 Two Year Extended Warranty - TC2-013 Each 85 Two Year Extended Warranty - TC2-007 Each

Table 4: Supplies

Measure

TS075-2D Additional RFID Tags (200 Tags per) Each TC-121 Additional Access Badges (25 Badges per) Each TC-122 Access Pass Sleeves (25 Sleeves per) Each

A045 Bag Reclosable 12x12” 6 mil (100 Bags per) Each A046 Bag Reclosable 9x12” 6 mil (100 Bags per) Each A047 Label Removable 2 ¼ x 1 ¼” (1,000 Labels per) Each A048 Label Freezer 3 ¾ x 1 ½” (500 Labels per) Each A049 Tag Flag 2 ½ x11” (100 Flag Tags per) Each A100 Basket 2" (includes dividers) Each A101 Basket 4" (includes dividers) Each A102 Basket 8" (includes dividers) Each

LBL1x3.5-75BLU 3.5 x 1.5 Light Blue Labels (roll) Each RBNSNGL Ribbon for 3.5 x 1.5 Labels (roll) Each

A100 2” Bin (Ambient Cabinets) Each A101 4” Bin (Ambient Cabinets) Each A102 8” Bin (Ambient Cabinets) Each

A100-L 2” with dividers (Long) Each A100-S 2” with dividers (Short) Each A101-L 4” with dividers (Long) Each A101-S 4” with dividers (Short) Each A102-L 8” with dividers (Long) Each A102-S 8” with dividers (Short) Each

Table 5: Training

Measure

TC-OT5 Onsite Training (5days) Each TC-OT4 Onsite Training (4days) Each TC-OT3 Onsite Training (3days) Each TC-OT2 Onsite Training (2days) Each TC-OT1 Onsite Training (1day) Each TC-VT Virtual Training (5Hours) Each

4.0 CONTRACTOR AND SOLUTION REQUIREMENTS

4.1 APPLICATION REQUIREMENTS

The Contractor shall provide a solution for tracking all implants and supply items tracked within the system, which shall provide, at a minimum, tracking from the point of receipt by a VA facility through patient use. The solution shall have a complete chain of custody for every item entered into the system, with a unique identifier for every entry. The Contractor shall ensure that manufacturer, manufacturer item number, expiration date, and lot number for each item is tracked and traceable.

1. The solution shall use both a unique item identifier and a unique patient identifier that does not compromise Protected Health Information (PHI) or Personally Identifiable Information.

2. The solution shall include brand-name TrackCore perpetual license with the ability to install the software application on unlimited VA provided workstations.

3. The solution shall read inputs from manufacturer barcodes.

4. The solution shall distinguish between VA owned and consigned items.

5. The solution shall provide for customizable views, which shall include individual clinician tracking needs through enterprise-wide visibility. Customization options shall include the ability to assign individual users, the ability to view, log out, and track items located only in specific areas of the hospital.

6. The solution shall provide real time inventory tracking of all implants and designated supply items to include “on the shelf”, “missing”, “implanted”, “wasted without patient contact”, “wasted with patient contact”, “explanted”, and “transferred”.

7. The solution shall provide a portal for access to supplier regulatory status information for all implants tracked, as well as Joint Commission and regulatory requirements information as they relate to implant and clinical supply tracking.

8. The solution shall upload and store documents in formats that are easily retrievable.

Documents to be stored are manufacturer/regulatory storage requirements, tissue preparation instructions, and other critical instructions.

9. The solution shall include a master vendor list for all implants and supply items tracked.

10. The solution shall include bi-directional communication with the National Recall Alert Center.

11. The solution shall allow for Active Directory access to the software.

12. The solution shall provide references of installation in use.

13. The solution shall be able to use 1D and 2D custom bar code label capabilities. This barcode system is inherent to the system, and no separate barcode system is needed.

14. Security Requirements: The Contractor shall follow all Government rules and regulations regarding information security to prevent disclosure of sensitive information to unauthorized individuals or organizations, and shall adhere to all VA Privacy & Security, the Privacy Act and Health Insurance Portability and Accountability Act requirements when obtaining and reviewing information.

4.2 REPORTS REQUIREMENTS

The solution shall:

1. Include a reporting tool that allows for integration of external reporting tools.

2. Provide commonly used “canned” reports, as well as allow for customizable reports and provide fully open data access to VA users.

3. Include a report generator to document at minimum:

a. Change of custody occurrences

b. Receiving reports

c. Joint Commission’s tracer methodology information

4.3 HARDWARE REQUIREMENTS

The Contractor shall provide cabinet, refrigerators, and freezer enclosures to be able to store implantables per each implantable’s respective guidelines. In addition, the Contractor shall provide other peripheral hardware used with the implant tracking system including scanners and printers.

4.4 INTERFACE REQUIREMENTS

The Contractor shall provide a solution which integrates with the VA's FEHR system, which operates on the Cerner/Oracle Health platform. The solution shall provide native interoperability with the Cerner/Oracle Health platform without requiring custom integration development by the Government. The integration shall enable bi-directional data exchange sufficient to auto-populate the patient's electronic health record with implant specifics in compliance with VHA Directive 1081.02.

4.5 TRAINING REQUIREMENTS

1. The Contractor shall provide technical training to ensure healthcare technology management staff at each facility can service and support the equipment for first pass as trained service technicians. This includes providing any user and technical manuals as available.

2. The Contractor shall provide Training Material and Schedules for each training event and complete those events in accordance with the approved Facility Training Plan.

3. The Contractor shall submit a Training Plan for each order for review and approval by the Local COR (L-COR). A local COR (L-COR) will be designated at the order level. The Training Plan shall include, at a minimum:

a. Training locations, training dates, and training times

b. Format, method and/or delivery of training (e.g. onsite, web based)

c. Training audience (e.g. technical repair, system user, system administrator)

d. Instructor profile and content information

4. Certified instructors must provide user training for staff during day, evening, and night shifts at times to be determined by each facility.

a. Day shift (0730-1600)

b. Evening Shift (1530-2400)

c. Night Shift (2330-0800)

5. Training needs to be flexible based on day, evening, night, and weekend shifts. All times shall be determined by each facility.

6. Go-live:

a. Applications training for system users shall be provided onsite during go-live support for user interface, application, and its features.

b. Training shall provide super-users and end-users with the capability of being self-sufficient in operating the system by the end of the training session

7. On-going Training Support:

a. Phone and email support for warranty period and during option years of support

Deliverables A. Training Materials and Schedules (Order) B. Training Plan (Order)

4.6 WARRANTY AND MAINTENANCE REQUIREMENTS

Warranty and maintenance services shall be performed at Government owned or leased facilities as well as Federally approved Contractor facilities where VA staff are housed, to include locations both inside and outside the Continental United States.

Warranties shall be provided in accordance with the warranty terms and conditions established by the OEM. All warranties provided begin upon completion of inspection and VA acceptance when delivered at the designated location. Warranty terms shall be conditioned on successful VA acceptance testing.

All OEM warranties shall provide the following as a minimum:

• 24 hours, 7 days a week technical telephone support

• Following diagnosis, all repair and/or part/product replacement shall be completed by the OEM within the next three business days

All maintenance services shall provide the following as a minimum:

• 24 hours, 7 days a week technical telephone support

• All repair and/or part/product replacement shall be completed by the OEM

In addition to the above OEM warranty services, the following shall be included as part of the overall warranty and/or maintenance services:

• If a technician cannot resolve an issue onsite and the failed equipment requires off-site repair, the technician shall disconnect and/or remove all hard drives and turn said hard drives over to local VA Information Technology (IT) Operations Staff for disposition, and/or removal of VA data where possible. For failed equipment with permanently affixed hard drives, the Contractor shall provide a replacement device with equal specifications at no additional cost and turn said equipment over to local VA IT Operations Staff for disposition.

• If authorized by VA, failing/defective equipment that is replaced pursuant to the Warranty and is not capable of storing VA data, or from which all VA data has successfully been removed, shall be returned to the Contractor.

• Phone and email technical support shall be maintained throughout the warranty period and all option years.

4.7 PROJECT / ACCOUNT MANAGEMENT AND GOVERNANCE

The Contractor shall provide project management to accomplish the administrative, invoicing, managerial, logistical, technical, quality assurance/quality improvement, reporting, and security requirements as described in this PD. The Contractor shall identify an individual as the primary POC for all project issues/concerns/status. Any intellectual property created shall be provided to the Contractor in an electronic format and transmitted by a secure communication methodology.

1. Project Management:

a. Project Management Services shall include end-to-end planning, coordination, and execution aligned with federal requirements, facility readiness, and clinical workflows. The Contractor shall collaborate closely with the COR or local stakeholders to establish timelines, define milestones, manage risks, and ensure compliance with all applicable standards. The project team oversees deployment activities such as data migration, radio-frequency identification (RFID) device procurement and installation (e.g., cabinets, readers), hardware configuration, user training, and go-live support, ensuring a structured and predictable implementation that minimizes disruption to patient care.

2. Software/Site Configuration Support:

a. The Contractor shall deliver tailored software and site configuration services to align the implant tracking platform with each facility’s operational needs and regulatory requirements. This includes configuring item catalogs, barcode and RFID workflows, RFID device integration, user roles, and integration points with federal electronic health records. Configuration is performed in collaboration with local stakeholders to ensure accuracy, usability, and compliance with policies such as Joint Commission and VHA directives. The contractor shall support system validation, testing of RFID-enabled workflows, and optimization to ensure the solution is fully functional and aligned with site-specific processes prior to and following go-live.

3. Server Configuration Support:

a. The Contractor shall provide technical guidance and support for server configuration within federal IT environments, including the VA Enterprise Cloud or federal enclave deployments. This includes coordination with local and national IT teams to ensure infrastructure supports both the application and connected devices such as RFID cabinets and readers. The Contractor shall support activities such as server provisioning, network configuration (including Virtual Local Area Networks and firewall rules for RFID devices), database setup, and adherence to federal cybersecurity standards. The team works within established VA and Department of Defense IT governance processes to ensure all configurations are properly documented, tested, and approved prior to system deployment.

4. Quarterly Report

a. The Contractor shall provide a Quarterly Report detailing deployment progress, platform operational status, asset visibility metrics, and integration activities. At a minimum, the report shall include: deployment and implementation status by facility (including sites completed, in progress, and pending); platform operational status and system availability/uptime; asset visibility and inventory tracking metrics; FEHR integration status and any data-exchange issues identified or resolved;

open risks, issues, and corrective actions with responsible parties and target resolution dates; and a summary of technical support activity, including outstanding support tickets. The Quarterly Report shall be submitted electronically to the COR and VA PM within 10 calendar days after the end of each Government fiscal quarter throughout the period of performance. The format shall be coordinated with and approved by the

COR.

Deliverable:

A. Quarterly Report

4.7.1 KICKOFF MEETING

A kickoff meeting shall be held within five business days after award of the IDIQ contract and five business days after award of an order. The Contractor shall coordinate the date, time, and location (which may be virtual) with the CO, the Contract Specialist (CS), VA Program Managers (PM), and COR. The Contractor shall distribute a draft agenda to all meeting attendees at least two business days prior to the meeting.

During the kickoff meeting, the Contractor shall display the Kickoff Presentation which includes the details of the intended approach, work plan, and project schedule for each effort. At the conclusion of the meeting, the Contractor shall update the Kickoff Presentation with a final slide entitled “Summary Report” which shall include notes on any major issues, agreements, or disagreements discussed during the kickoff meeting.

The Contractor shall distribute the Kickoff Presentation to all attendees within three business days after the meeting.

Deliverable:

A. Kickoff Presentation (IDIQ) B. Kickoff Presentation (Order)

4.8 INVOICE AND BILLING

The Contractor shall assign dedicated personnel to interact with VA to process invoices and payments for each modification against this delivery order. The Contractor shall establish and participate in recurring weekly meetings as needed to discuss invoicing, billing, and payment issues including resolving any discrepancies that may arise. VA invoicing procedures will be discussed at the initial invoice meeting. The Contractor shall follow established VA invoicing procedures. Invoices will be processed by receiving report procedures for the Contractor to receive payments.