Statement_of_Work_(SOW)-.pdf

Combined Synopsis Solicitation: ROSS-17-00012

Lenel Physical Security Software Renewal Page 1 of 8

ATTACHMENT A

Schedule of CLINS and Statement of Work

Schedule of Contract Line Items Numbers (CLINS)

Period of Performance: 12 Months CLIN Description Quantity Unit Unit Price Extended

Price

0001 Lenel Direct User Support Renewal - Dongle IDs:

54702/54703 (SUSP-PRO-TR-4, SUDS-NES-PRO, &

TSS-ESP_PRO)

1 EA

0002 On site Testing (PES-EC-D-P) – Upgrade and Migration

1 EA

0003 Overtime - Weekend Overtime ( PES-OTT) 8 HR 0004 Overtime – Weekend Regular (PES-OTD) 8 HR 0005 PES Daily Expenses (PES-00X) 4 HR 0006 PES In-Transit & Labor Charges (PES-011) 4 HR Optional Contract Line Items 0007 Lenel Custom Solutions (CS) - One (1) Year Standard

Software Upgrade and Support (CS-SUSP-STND)

1 YR

0008 Lenel Software Upgrade and Support Plans (SUSP) - Enterprise Master SUSP PLAN - Covers Enterprise Master Server (SUSP-ENT-MAS)

1 EA

0009 Lenel Software Upgrade and Support Plans (SUSP) - Enterprise Region SUSP PLAN - Tier 4

(SUSP-ENT-REG-TR-4)

1 EA

0010 Lenel Software Upgrade and Support Plans (SUSP) - Technical Support Add-on Options - Emergency Technical Support for Enterprise systems with three or more regions (TSS-ESP-ENT)

1 EA

0011 Lenel Software Upgrade and Support Plans (SUSP) – Technical Support Add-on Options - OnGuard User Direct Technical Support for Enterprise customers

(SUDS-NES-ENT)

1 EA

TOTAL

Lenel Physical Security Software Renewal Page 2 of 8

STATEMENT OF WORK (SOW)

1.0 GENERAL

1.1 BACKGROUND

The Department of Homeland Security (DHS), Office of the Chief Security Officer (OCSO), is managed by the Office of the Chief Security Officer (OCSO) and staff, which consists of a Chief and nine (9) Division Chiefs, who are responsible for each of the programs (Divisions): Administrative Security Division (ASD), Enterprise Security Services Division (ESSD), Internal Security and Investigations Division (ISID), Physical Security Division (PHYSD), Personnel Security Division (PSD), Security Operations Division (OPS), SLTPS Security Management Division (SMD), Special Access Programs (SAP), and Special Security Programs Division (SSPD).

The Physical Security Division is currently under a direct support agreement with Lenel/UTC through a Lenel Value Added Reseller (VAR) to operate HSPD-12 hardware, access control equipment, and intrusion detection alarm monitoring. The current support contract is ending in December 2016 and needs to be renewed and upgraded to meet current and future demands. The system has several active users and supports multiple programs in the Office of the Chief Security Officer. There are roughly 18,000 active cards in the system, thousands of visitor requests, 1,500 readers, two hundred intrusion accounts, 5,000 alarm points, and tens of thousands of transactions a day between access events, visitor management, credential creation/printing, and intrusion detection.

DHS HQ has several nationwide field offices, to which Lenel connectivity is incredibly slow. DHS HQ is also taking over several other large-scale sites requiring independent, local system management under the HQ Enterprise Physical Access Control System (E-PACS) which requires other DHS offices to establish regional servers. For these reasons, DHS HQ requires re-enterprising of their Lenel E-PACS.

Additionally, the current release of Lenel OnGuard (the DHS HQ E-PACS) no longer supports MS Server 2008, which DHS HQ is currently using. The current version of Lenel is at the end of its lifecycle and will no longer be supported through O&M services. It is anticipated that by mid-summer 2016, DHS HQ will fall in this category if the system is not upgraded. DHS HQ has a con-current project with OCIO, as directed by the USM’s office based upon the NAC vulnerability assessment, to migrate to a virtual MS Server 2012 platform and will require Lenel PES support to migrate the system to the current version (at the time of upgrade) to this virtual platform once DHS is ready. Upgraded servers have been procured and are in the process of being introduced to the system.

The DHS Intelligence Community Badging System is supported on a Lenel platform and the version will be end of life and not support with the next OnGuard release expected in January 2017. The system currently connects to the master system through a proprietary connector and in order to safely upgrade this connector needs to be converted to the Lenel Onguard Custom Engineering connector platform to ensure continued support in future upgrades.

1.2 SCOPE

Services under this contract shall encompass the Lenel physical security system software which requires the direct support agreement for the physical access control system for DHS Headquarters.

1.3 OBJECTIVE

To procure a direct support agreement that meets the specifications identified by DHS as outlined in Section

2.0 Specific Requirements/Tasks.

Lenel Physical Security Software Renewal Page 3 of 8

2.0 SPECIFIC REQUIREMENTS/TASKS

2.1 TASK ONE. Direct Support Agreement

The Lenel VAR shall provide the agreement for the DHS HQ to continue their software support and upgrades through Lenel for the course of one (1) year.

2.2 TASK TWO. Lenel Professional Engineering Services 1 week on-site

The Lenel VAR shall provide a PES engineer, onsite for one week. Dates and times will be determined by the COR or DHS Program Manager (Physical Security Branch Chief) and Lenel PES.

3.0 CONTRACTOR PERSONNEL

All contractor personnel must be US citizens or US persons as defined by ITAR and shall be cleared with the Office of the Chief Security Officer, Physical Security Division, and the Visitor Management Office. All contractor personnel will be subject to a favorable back ground investigation by DHS. The Facility Security Officer or Employee Supervisor for each of the contractor companies shall submit Visit Authorization Letters for personnel working on this project to DHS Visitor Management Office.

3.1 Employee Identification

Contractor employees visiting Government facilities shall wear an identification badge that, at a minimum, displays the Contractor name, the employee’s photo, name, clearance-level and badge expiration date.

Visiting Contractor employees shall comply with all Government escort rules and requirements. All Contractor employees shall identify themselves as Contractors when their status is not readily apparent and display all identification and visitor badges in plain view above the waist at all times.

4.0 OTHER APPLICABLE CONDITIONS

4.1 PERIOD OF PERFORMANCE

The period of performance for this purchase order shall be one (1) year from date of award to start on February 2, 2017.

4.2 PLACE OF PERFORMANCE

The primary place of performance will be a combination of the Contractor’s facilities and the Department of Homeland Security Headquarters, 3801 Nebraska Avenue NW, Washington, DC 20528.

5.0 GOVERNMENT FURNISHED RESOURCES

The Contractor shall use Government furnished information, data and documents only for the performance of work under this purchase order, and shall be responsible for returning all Government furnished information, data and documents to the Government at the end of the performance period. The Contractor shall not release Government furnished information, data and documents to outside parties without the prior and explicit consent of the Contracting Officer.

5.1 The Lenel VAR does not need to provide any on-site support for this agreement.

DHS Headquarters has trained Lenel technicians that will be available to perform the software upgrades as required through the Lenel support agreement.

Lenel Physical Security Software Renewal Page 4 of 8

5.2 All servers will be government furnished.

6.0 CONTRACTOR FURNISHED PROPERTY

The Contractor shall furnish all facilities, materials, equipment and services necessary to fulfill the requirements of this purchase order, except for the Government Furnished Resources specified in SOW 2.0 and SOW 5.0.

7.0 GOVERNMENT ACCEPTANCE PERIOD

The COR will review deliverables prior to acceptance and provide the contractor with an e-mail that provides documented reasons for non-acceptance. If the deliverable is acceptable, the COR will send an e-mail to the Contractor notifying it that the deliverable has been accepted.

7.1 The COR will have the right to reject or require correction of any deficiencies found in the deliverables that are contrary to the information contained in the Contractor’s accepted proposal. In the event of a rejected deliverable, the Contractor will be notified in writing by the COR of the specific reasons for rejection. The Contractor shall have an opportunity to correct the rejected deliverable and return it per delivery instructions.

7.2 The COR will have ten (10) business days to review deliverables and make comments. The Contractor shall have five (5) business days to make corrections and redeliver.

8.0 DELIVERABLES

ITEM SOW

REFERENCE DELIVERABLE / EVENT DUE BY

DISTRIBUTION

1 2.1 Lenel Support Agreement 02/02/2017 COR, DHS Program Manager

1 2.2 PES Onsite Support (5 Days to include weekend) 09/30/2017 COR, DHS

Program Manager

9.0 ACRONYMS

E-PACS: Enterprise Physical Access Control System ICBP: Intelligence Community Badging System PES: Professional Engineering Services VAR: Value Added Reseller

Lenel Physical Security Software Renewal Page 5 of 8

PROVISIONS/CLAUSES

This document includes one or more clauses by reference with the same force and effect as if they were given in full text in accordance with the Federal Acquisition Regulation (FAR) Clause 52.252-2, “CLAUSES INCORPORATED BY REFERENCE.” Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this address: http://acquisition.gov or for DHS specific clauses at http://farsite.hill.af.mil/VFHSAR1.htm

52.212-2 Evaluation – Commercial Items (Oct 2014)

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers; Lowest Price Technically Acceptable.

Award will be made on the basis of the lowest evaluated price of proposals meeting or exceeding the acceptability standards for non-cost factors (Lowest Price Technically Acceptable).

(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer’s specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(End of Provision)

52.217-7 Option for Increased Quantity—Separately Priced Line Item (Nov 1999)

The Government may require the delivery of the numbered line item, identified in the Schedule as an option item, in the quantity and at the price stated in the Schedule. The Contracting Officer may exercise the option by written notice to the Contractor at any time prior to the expiration of the Purchase Order. Delivery of added items shall continue at the same rate that like items are called for under the contract, unless the parties otherwise agree.

(End of Clause) http://acquisition.gov/ http://farsite.hill.af.mil/VFHSAR1.htm

Lenel Physical Security Software Renewal Page 6 of 8

PLEASE NOTE: The Offeror is required to complete and submit with their quote “Section (f), Disclosure”, of the following Homeland Security Acquisition Regulation (HSAR) 3052.209-70 Clause.

HSAR 3052.209-70 Prohibition on Contracts with Corporate Expatriates (JUN 2006):

(a) Prohibitions.

Section 835 of the Homeland Security Act, 6 U.S.C. 395, prohibits the Department of Homeland Security from entering into any contract with a foreign incorporated entity which is treated as an inverted domestic corporation as defined in this clause, or with any subsidiary of such an entity. The Secretary shall waive the prohibition with respect to any specific contract if the Secretary determines that the waiver is required in the interest of national security.

(b) Definitions. As used in this clause:

Expanded Affiliated Group means an affiliated group as defined in section 1504(a) of the Internal Revenue Code of 1986 (without regard to section 1504(b) of such Code), except that section 1504 of such Code shall be applied by substituting `more than 50 percent' for `at least 80 percent' each place it appears.

Foreign Incorporated Entity means any entity which is, or but for subsection (b) of section 835 of the Homeland Security Act, 6 U.S.C. 395, would be, treated as a foreign corporation for purposes of the Internal Revenue Code of 1986.

Inverted Domestic Corporation. A foreign incorporated entity shall be treated as an inverted domestic corporation if, pursuant to a plan (or a series of related transactions)—

(1) The entity completes the direct or indirect acquisition of substantially all of the properties held directly or indirectly by a domestic corporation or substantially all of the properties constituting a trade or business of a domestic partnership;

(2) After the acquisition at least 80 percent of the stock (by vote or value) of the entity is held—

(i) In the case of an acquisition with respect to a domestic corporation, by former shareholders of the domestic corporation by reason of holding stock in the domestic corporation; or

(ii) In the case of an acquisition with respect to a domestic partnership, by former partners of the domestic partnership by reason of holding a capital or profits interest in the domestic partnership; and

(3) The expanded affiliated group which after the acquisition includes the entity does not have substantial business activities in the foreign country in which or under the law of which the entity is created or organized when compared to the total business activities of such expanded affiliated group.

Lenel Physical Security Software Renewal Page 7 of 8

Person, domestic, and foreign have the meanings given such terms by paragraphs (1), (4), and

(5) of section 7701(a) of the Internal Revenue Code of 1986, respectively.

(c) Special rules. The following definitions and special rules shall apply when determining whether a foreign incorporated entity should be treated as an inverted domestic corporation.

(1) Certain stock disregarded. For the purpose of treating a foreign incorporated entity as an inverted domestic corporation these shall not be taken into account in determining ownership:

(i) Stock held by members of the expanded affiliated group which includes the foreign incorporated entity; or

(ii) Stock of such entity which is sold in a public offering related to an acquisition described in section 835(b)(1) of the Homeland Security Act, 6 U.S.C. 395(b)(1).

(2) Plan deemed in certain cases. If a foreign incorporated entity acquires directly or indirectly substantially all of the properties of a domestic corporation or partnership during the 4-year period beginning on the date which is 2 years before the ownership requirements of subsection (b)(2) are met, such actions shall be treated as pursuant to a plan.

(3) Certain transfers disregarded. The transfer of properties or liabilities (including by contribution or distribution) shall be disregarded if such transfers are part of a plan a principal purpose of which is to avoid the purposes of this section.

(d) Special rule for related partnerships. For purposes of applying section 835(b) of the Homeland Security Act, 6 U.S.C. 395(b) to the acquisition of a domestic partnership, except as provided in regulations, all domestic partnerships which are under common control (within the meaning of section 482 of the Internal Revenue Code of 1986) shall be treated as a partnership.

(e) Treatment of Certain Rights.

(1) Certain rights shall be treated as stocks to the extent necessary to reflect the present value of all equitable interests incident to the transaction, as follows:

(i) warrants;

(ii) options;

(iii) contracts to acquire stock;

(iv) convertible debt instruments; and

(v) others similar interests.

(2) Rights labeled as stocks shall not be treated as stocks whenever it is deemed appropriate to do so to reflect the present value of the transaction or to disregard

Lenel Physical Security Software Renewal Page 8 of 8 transactions whose recognition would defeat the purpose of Section 835.

(f) Disclosure. The offeror under this solicitation represents that [Check one]:

it is not a foreign incorporated entity that should be treated as an inverted domestic corporation pursuant to the criteria of (HSAR) 48 CFR 3009.108-7001 through 3009.108-7003;

it is a foreign incorporated entity that should be treated as an inverted domestic corporation pursuant to the criteria of (HSAR) 48 CFR 3009.108-7001 through 3009.108-7003, but it has submitted a request for waiver pursuant to 3009.108-7004, which has not been denied; or it is a foreign incorporated entity that should be treated as an inverted domestic corporation pursuant to the criteria of (HSAR) 48 CFR 3009.108-7001 through 3009.108-7003, but it plans to submit a request for waiver pursuant to 3009.108-7004.

(g) A copy of the approved waiver, if a waiver has already been granted, or the waiver request, if a waiver has been applied for, shall be attached to the bid or proposal.

(End of clause)