Attachment_2_STATEMENT_OF_WORK_3-16.pdf

STATEMENT OF WORK

Adult Basic Education Digital Content, Printed

Curriculum, and Training

I. Subject:

The Federal Bureau of Prisons (BOP) intends to make a single award to an entity that will be responsible for providing a standardized Adult Basic Education (ABE) printed curriculum and digital content to two BOP institutions. The digital content and printed curriculum must have been created specifically for adult ABE students.

The vendor must clearly demonstrate the product is aligned with Common Core Standards (or equivalent standards), K through Grade 5 (see Curriculum Section for specific standards). The Common Core Standards are the standards used to develop the General Educational Development (GED) Test. The product must be available in both English and Spanish. Upon completing the ABE content/curriculum, students will be able to progress to the next level, and ultimately be ready to take and pass the English or Spanish GED Test to complete the BOP’s literacy program.

The digital content and printed curriculum must have measurable behavioral objectives and procedures, as well as clear criteria which establishes minimum expectations for program completion and assessment of student progress. The digital content and printed curriculum must also successfully run on a comprehensive student progress tracking system (to include flow charts) which tracks students’ progress from one content area/skill level to the next.

Additionally, the vendor must provide a printed textbooks/workbooks and printable curriculum that mirrors the digital content which covers all standards. The digital content and printed curriculum must provide teacher resources/guides, lesson plans, and include supplemental student workbooks. In addition, teacher lesson resources/guides and lesson plans should provide adaptations for inmates with learning disabilities. The product should be able to address both computer-based instruction and traditional classroom instruction.

The vendor will also provide training for staff on the standardized ABE digital content and printed curriculum.

The digital courseware system allows for the ingestion of additional contents such as Parenting, Occupational Education, etc., in the future. The BOP retains ownership of any purchased digital content.

Background:

The BOP was established in 1930 to provide more progressive and humane care for Federal inmates, to professionalize the prison service, and to ensure consistent and centralized administration. The Federal prison system is a nationwide system of prisons and detention facilities for the incarceration of persons who have been sentenced to imprisonment for Federal crimes and the detention of persons awaiting trial in Federal court. The defined mission of the BOP is as follows:

It is the mission of the Federal Bureau of Prisons to protect society by confining offenders in the controlled environments of prisons and community-based facilities that are safe, humane, cost-efficient, and appropriately secure, and that provide work and other self-improvement opportunities to assist offenders in becoming law-abiding citizens.

As an agency under the Executive Branch of the United States Government, the BOP receives an annual appropriation of funds to accomplish its mission. The public trust demands that this annual appropriation be prudently managed. Monies spent to provide education to the inmate population must reflect the agency’s best efforts to obtain cost-effective services, consistent with community standards.

The Common Core Standards for K through Grade 5 are available at http://www.corestandards.org/.

The following BOP Program Statements, which are available electronically at http://www.bop.gov/, are applicable to this contract.

http://www.corestandards.org/ http://www.bop.gov/

1. Program Statement 5300.21 – Education, Training, and Leisure Time Program Standards.

2. Program Statement 5350.28 – Literacy Program (GED Standard)

3. Program Statement 5310.15 – Minimum Standards for Administration, Interpretation, and Use of Education Tests

III. Place of Performance:

The digital content and printed curriculum will be developed at the awardee’s location. In addition, the digital content must be tested in an Inmate Consolidated Network (ICN) lab to ensure compatibility to the BOP standardized ICN servers. In addition, the digital content and student progress tracking system must be tested in a federal correctional institution(s) (locations to be determined by COTR).

Teacher training will be developed at the awardee’s location and delivered to BOP staff either in-person or long distance (via video conference or an agreed upon delivery method compatible with BOP technology).

IV. Schedule of Performance:

The contract performance period is as follows:

Base Period:

Adult Basic Education Program; K - 5th grade, for English speaking; includes digital, printed and non-printed media, training and support for 2 institution.

Development and Delivery: Date of award through 90 days (up to an additional 30 days for digital content;

technical support from digital content delivery through 12 months)

Adult Basic Education Program; K - 5th grade, for Spanish speaking; includes digital, printed and non-printed media, training and support for 2 institution, estimated 500 students.

Development and Delivery: Date of award through 6 months (technical support from digital content delivery through 12 months)

BOP Teacher Training and Delivery: To be completed no later than 60 days or sooner after the delivery of digital content English and Spanish.

Option Period 1:

Technical support for English curriculum (online web-based and phone support): 13 months from the date of award through 24 months.

Technical support for Spanish curriculum (online web-based and phone support): 13 months from the date of award through 24 months.

Option Period 2:

Technical support for English curriculum (online web-based and phone support): 25 months from the date of award through 36 months.

Technical support for Spanish curriculum (online web-based and phone support): 25 months from the date of award through 36 months.

Option for additional printed and non-printed media:

English, complete K - 5th grade set: 30 days from the date of award.

Spanish, complete K - 5th grade set: 30 days from the date of award.

Option for additional institutions:

K - 5th Grade, English includes digital, printed and non-printed media, training and support: 30 days from the date of award.

K - 5th Grade, Spanish includes digital, printed and non-printed media, training and support: 30 days from the date of award.

Option for additional institutions technical support, month 13 – 24:

K - 5th Grade, English includes digital, printed and non-printed media, training and support: 13 months from the date of content delivery through 24 months and/or 30 days from the date of award, whichever occurs first.

K - 5th Grade, Spanish includes digital, printed and non-printed media, training and support: 13 months from the date of content delivery through 24 months and/or 30 days from the date of award, whichever occurs first.

Option for additional institutions technical support, month 25 – 36:

K - 5th Grade, English includes digital, printed and non-printed media, training and support: 25 months from the date of content delivery through 36 months and/or 30 days from the date of award, whichever occurs first.

K - 5th Grade, Spanish includes digital, printed and non-printed media, training and support: 25 months from the date of content delivery through 36 months and/or 30 days from the date of award, whichever occurs first.

Curriculum

As stated in the Subject section, the curriculum must have measurable behavioral objectives and procedures, as well as clear completion criteria.

All learning and instructional materials (digital content and printed curriculum) must be appropriate for adult learners with K – Grade 5 academic skills.

The awardee should:

• Provide a standardized English and Spanish ABE digital content and printed curriculum, K – Grade 5, to include:

Curriculum subject areas

Reading Standards for Literature, Informational Text, and Foundational Skills

Writing Speaking and Listening Language Standards Mathematics Standards

• Counting and Cardinality

• Operations and Algebraic Thinking

• Numbers and Operations in Base Ten

• Measurement and Data

• Geometry

• Number and Operations - Fractions

Content/Curriculum Components comprehensive and defined scope and sequence of instruction for each individual level of curricula aligned to standards measurable behavioral objectives clear criteria for mastery of each objective and lesson courses are designed to be independent and self-paced, in cooperation with instructor oversight and guidance allows teachers to place students in units based on performance student navigation tutorials and virtual TI- 30XS calculator for the digital content, appropriate to K – Grade 5 level students supplemental student textbooks/workbooks lesson plans for textbooks/workbooks and digital content Student progress tracking system for the digital content and printed materials (to include a flow chart) teacher’s guide(s) assessments for both the digital content and printed curriculum comprehensive subject-based baseline assessments unit assessments final comprehensive grade level and subject based assessments (reassess grade level equivalency) lesson plans will include the use of multimedia instruction and learning materials to engage students. Courses are created with engaging content, including but not limited to, full-color graphics, animation, sound, video, and interactivity

System Management Requirements - Product is capable for the students to track their progress in digital content

Student User Account Security Requirements:

i. Basic Requirements

1. Compliant with the Federal Educational Rights and Privacy Act (FERPA)

2. Unique student profile/records management

3. Allows FBOP technology staff to configure roles and permissions to control access to student data

ii. Teacher Management Tools within the digital courseware for tracking students’ progress

1. Ability for teachers to create and manage student records for their designated classes

2. Ability to assign remedial work (drill & practice) for objectives not mastered

3. Allows teachers to create conditions that constrain student progression based on performance

4. Offers a variety of assessments to evaluate student readiness

5. Offers pre-assessments to determine student instruction need

6. Prescriptive lessons assigned based on assessments

7. Offers post-assessments to determine skill mastery

8. Be able to run multiple reports to include:

class reports, individual student reports, attendance reports, etc.

9. Be able to provide printable and/or reproducible supplementary material

iii. Teacher Management Tools for tracking students’ progress in student books and supplemental workbooks

iv. Education Program Management/Reporting Tools

1. Status of skill or objective mastery

2. Track time in program

3. Export and import student records as they transfer in and out of facilities

4. Student Dashboard

5. Teacher and administrator dashboards

6. Competency based reports

7. Course Development Tools

8. Course Templates

9. Provides aggregate student performance data with the ability to be reviewed at the class, facility, and organization level

10. Built-in-reports with filters

v. Digital content will include, but not limited to, the following computer literacy skills:

1. Click for multiple choice or true and false answers

2. Drag and drop the correct sentence

3. Drag bars to charts in the correct order

4. Scroll

5. Minimize

6. Maximize

7. Cut (Control ‘C’)

8. Paste (Control ‘V’)

9. Undo/redo

10. Insert

11. Enter

12. Backspacing

13. Highlighting

V. Technical Requirements for Digital Content The digital content for this project shall be installed on an isolated Local Area Network which is comprised of both physical and virtualized components. The physical components consist of on one or more physical file servers and/or storage arrays and zero-client based workstations at each individual correctional facility. These file servers will utilize VMWare ESXi software to provide a Microsoft Network environment consisting of virtual file servers and virtual workstations. The virtual servers, which will support the digital content, will be based on a Windows Server 2008 R2 platform, and virtual client workstations will be based on the Windows 7 desktop operating system, all operating within a Microsoft Active Directory environment.

Specific details for these components are listed below.

a. Software/Hardware Platform Requirements

i. Agilix Brainhoney - Digital content and courseware has the ability to be delivered in the following methods.

1. Local Area Network/Wide Area Network

a. Layer 3 switching, VLANS, virtual switches, virtual NICs and VMWare Vshield employed as hardware and software firewall considerations

b. No external connectivity allowed (no internet access)

c. Student data stored locally

d. Updates and troubleshooting of courseware and content must be conducted without access to external connections

e. Courseware must be compatible with the Agilix Brainhoney system

f. Courseware must be in a format that can be imported into the Agilix Brainhoney system and the following detailed importing instructions must be met

2. Content Ingestion Requirements

a. Importing course allows the setup of many courses in one process. To import courses, create a tab-delimited text file (.txt) or a comma separated (.csv) file that includes at least two key fields.

b. Often beginning with another course, the base course, is recommended.

Specify how the new course relates to the base course with a Copy Action.

Creating a new, empty course can be done by not specifying a base course.

c. It is recommended that all batch imports of courses specify an external ID for courses in the import file. The external ID property is specified by the user and should contain a unique ID for the item.

Typically, the external ID corresponds to the course's ID in another system at the institution.

Note: BrainHoney does not enforce uniqueness of the Course External ID.

d. Following are supported fields for batch importing courses (see Domain Identifiers on how to specify different domains):

i. Column Header Description Action

Add, Delete, or Edit. Default to Add.

ii. Copy Action for new courses with a base id, this value determines which copy action to take (see Virtual Courses and Chaining for more information). Valid values are Copy, Derivative, and Derivative Copy. The default is Derivative.

iii. Title: Course title

iv. Type: Range or Continuous

v. Start Date: Start date of a range course

vi. End Date: End date of a range course

vii. Days: Number of days in a continuous course

viii. Term: Term for this course

ix. Course Id: BrainHoney id for the course.

x. Course Guide: Guide for the course.

xi. Course Reference or Course

External Id: External id (reference) for the course.

xii. Base Id: BrainHoney id for the base course. The add action requires an id for the base course, required to start with an existing course. The id can be either base id, base guide, or base reference.

xiii. Base Guide: Guide for the base course.

xiv. Base Reference or Base External

Id: External id (reference) for the base course.

ii. Operating Environment

1. VMWare v 4.1 ESXi & V 5.0 & 5.1 ESX (With future migration to VMWare 6, and possibly windows-based hypervisors)

2. Terminals are Teradici – based zero-clients WYSE P20’s and P25’s (PCoIP).

3. “Secure” Windows Server – Client Access

4. Microsoft Domain Environment (Active

Directory, LDAP, etc.)

5. Windows Server 2008 R2 (64 bit Only)

6. Windows 7 (32bit or 64 bit)

7. Microsoft SQL Server 2010 - 2014

iii. BOP Site License

iv. Content will be fully evaluated for functionality prior to acceptance

v. Content must be delivered to each institution using removable media

Teacher Training

The awardee will provide training for BOP Instructors to include:

1. interactive training (long distance and/or in-person) to assist teachers and facilitators with becoming familiar with the ABE content, as well as supporting their instructional efforts in integrating technology into ABE (grades K – 5)

2. prepare teachers to teach ABE and integrate technology in the classroom - a blended learning environment

3. technical support for using the digital courseware/curriculum (online web-based and phone support)

4. a proposal to provide interactive in-person and/or long distance training for Education staff on the standardized ABE curriculum

Technical Requirements for Long Distance Teacher Training

The resolution for slides needs to be 1024 x 768. Raw recording must be High Definition (HD).

All electronic and information technology procured must meet the applicable accessibility standards at 36 CFR 1194, unless an agency exception to this requirement exists. 36 CFR 1194 implements Section 508 of the Rehabilitation Act of 1973, as amended, and is viewable at http://www.section508.gov.

The BOP is committed to promoting reusability, durability, interoperability, maintainability, and portability of e- Learning content. SCORM is a set of interrelated technical specifications built upon the work of the Aviation Industry Computer-based Training Committee, IMS Global Learning Consortium, and IEEE to create one unified "content model." These specifications enable the reuse of Web-based learning content across multiple environments and products. Unless specifically exempted by the Bureau, all electronic and information technology procured through this task order must meet the specifications as outlined in DOJ e-Learning Technical Specs (current version) and latest ADL SCORM specifications at http://www.adlnet.org/.

VI. Method of Performance

Curriculum development will be performed at the awardee’s location. In addition, the awardee will consult with the BOP subject matter expert having oversight of this project, via teleconference and/or video conference during initial development and in-person during final development of the product. The digital components will be tested in the zero client lab, located in the South Central Regional Office, U. S. Armed Forces Reserve Complex, 344 Marine Forces Drive, Grand Prairie, Texas 75051, Central Office, 400 1st Street, Northwest, Washington, DC 20534, and/or BOP institution(s) (location to be determined).

Training development will be performed at the awardees’ locations. In addition, the awardee will consult with the BOP subject matter expert having oversight of this project, via teleconference and/or video conference during the http://www.section508.gov/ http://www.adlnet.org/ development and in-person during the final development of the training. Teacher training can take place either long distance (via video conference, webinar, or BOP LEARN) or in person. BOP e-LEARN training materials must meet section 508 compliancy, in SCORM 1.2 version, and use 960 x 578 resolutions to fit minimum computer screen resolutions of 1024 x 768. The BOP will provide duplication of training hand-outs for its Education staff complement.

VII. Performance Conditions

Award of this contract will result in a contractual arrangement only and is not a personnel appointment;

payment is based on an end product or the accomplishment of a specific result; the service does not constitute an employer/employee relationship. However, contractor performance shall be monitored.

VIII. Education Background and Qualifications

1. Provide 3 – 5 samples of ABE curriculums, developed for adult learners in the past 3 years (as demonstrated by a listing of community and/or correctional entities utilizing products and resources, with an indication of the time-frames for which the products have been in use) which demonstrates past performance. Quoter must provide one full page for 3 – 5 curriculums developed for adult educators to use to teach ABE:

a. Name of the School/Agency/Company

b. Description of services or resource provided

c. Date and period of performance (including options)

d. If applicable, size of the student body and faculty served

e. Contracting officer/point of contact (e.g., name, address, telephone number, and e-mail address).

f. Traditional books covering each standard and grade equivalency developed by awardee in English and Spanish

Address each standard for:

• Grade equivalent K – 5

g. Supplemental student workbooks covering each standard and grade equivalency developed by awardee in English and Spanish

Address each standard for:

• Grade equivalent K – 5

h. Digital Content covering each standard and grade equivalency developed by awardee in English and Spanish

Address each standard for:

• Grade equivalent K – 5

i. Measurable behavioral objectives for curriculum

j. Clear criteria for mastery of each lesson and overall objective

k. Lesson plans for textbooks/workbooks provided for:

i. Grade equivalent K – 5

l. Student tracking

i. Learning progress tracking system for digital courseware instruction

ii. Student progress tracking system for traditional classroom instruction (to include a flow chart)

m. Teacher’s guide(s) for curriculums for:

i. Grade equivalent K – 5

2. Provide a description of proposed curriculum training method/s for BOP educations (video conference, interactive web-based, BOP E-LEARN, and/or in-person)

a. The quoter must provide one full page of 3 – 5 trainings developed for adult educators

i. Name of the School/Agency/Company

ii. Description of services or resource provided

iii. Date and period of performance (including options)

iv. If applicable, size of the student body and faculty served

v. Contracting officer/point of contact (e.g., name, address, telephone number, and e-mail address)

b. Clearly describe the overall plan for organizing, managing, and delivering the curriculum and training outlined in the Statement of work

3. The quoter must have at least a five year history in adult education.

4. Provide a narrative description of resources and capabilities to perform the required services

5. Confirm the entity is a recommended provider by GED Testing Service (GEDTS) for 2014 GED resources/materials by providing a printed-out from the GED Testing Services’ website or a written document from GEDTS, confirm status as a recommended provider of GED 2014 resources and materials

6. Address both software applications and printed resources available for English and Spanish and the time in which resources for each language can be provided

7. Provide samples of proposed method for teachers to track student progress for the printed materials and digital courseware (hard copies or electronic, and access to digital content for review purposes)

8. Clearly describe the overall plan for organizing, managing, and delivering curriculum and training outlined in the Statement of Work