RFP Questions and Responses July 21 2026 Combined.pdf
PDF 11 MB Posted
- Solicitation number
- 1519
- Issued by
- Hartford County, Connecticut
About this file
This document comprises Questions and Responses from the Connecticut Department of Insurance regarding a Request for Proposals to hire a consultant to conduct a feasibility study and propose solutions addressing nonprofit liability insurance availability concerns in the state. The RFP solicits proposals from qualified consultants to analyze the current nonprofit liability insurance market in Connecticut, identify barriers to coverage availability and affordability, and develop a comprehensive plan with recommendations for addressing identified gaps. Prospective bidders submitted written questions prior to proposal submission, and this document contains the agency's responses to those inquiries, clarifying technical requirements, scope specifications, evaluation criteria, and other aspects of the solicitation. The document serves as an addendum to the original RFP, providing essential guidance to potential respondents to ensure accurate and complete proposal submissions. The Q&A responses address topics such as project deliverables, timeline expectations, data requirements, stakeholder engagement, and the consultant's required qualifications and experience in feasibility studies and insurance market analysis.
The specific pricing structure, budget allocation, and funding sources are detailed within the Q&A responses, which clarify the financial parameters and payment terms applicable to the consultant contract. The responses also address whether incumbents exist in this role, the current state of nonprofit insurance availability in Connecticut, and any specific prerequisites or certifications required of consultant respondents. Additional salient information contained within the document likely includes clarifications on proposal format and submission procedures, evaluation methodology, selection timeline, contract term duration, and the nature and extent of stakeholder consultation required throughout the feasibility study process.
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RESPONSES TO QUESTIONS RECEIVED ON SOLICITATION #1508 - REQUESTS FOR PROPOSALS
FOR CONSULTANT TO CONDUCT A FEASIBILITY STUDY AND PROPOSE A PLAN TO ADDRESS
THE NONPROFIT LIABILITY INSURANCE AVAILABILITY CONCERNS IN CONNECTICUT
As of July 21, 2026
1. Data Collection & Availability
Q1a: Will the Connecticut Insurance Department provide any centralized data regarding:
• Nonprofit insurance premiums
• Claims/loss experience
• Exposure information
• Carrier participation
• Prior Working Group research or is the selected consultant expected to independently collect and validate all required data?
Response: The Department will work with the selected service provider to request and collect available and needed carrier data needed for the study. The publicly available Working Group research and work product is attached to this document as Exhibits A through E.
Q1b: What information will be available on third-party litigation funding / other tort cost drivers?
Response: The Department will share third-party litigation funding information in its possession, and can include in the industry data calls requests for information pertaining to both third-party litigation funding and tort cost drivers.
Q1c: Has the Department identified a target population of nonprofits for the study?
If so:
• How many organizations?
• Which sectors are included?
• Are hospitals, colleges, foundations, religious organizations, and housing providers included?
Response: The study’s focus is the Human Services sector (e.g., Foster Care, Child Care, Elder Care, other programs assisting vulnerable populations). Hospitals, colleges and religious organizations are not in scope.
The Department will work with the selected service provider to determine how best to ensure that the study includes an appropriate number and variety of nonprofit organizations.
Q1d: Does the State anticipate participation from all affected nonprofit organizations, or will a representative sample be acceptable?
Response: A valid sample size is acceptable.
Q1e: Will the Department facilitate introductions and outreach to nonprofit organization contacts to support data collection efforts?
Response: The Department will partner with the selected service provider to identify nonprofit organizations within the Human Services sector and collaborate with other state agencies to assist with introductions to such organizations.
Q1f: May proposers submit phased approaches or alternative methodologies that reduce data collection requirements while still satisfying study objectives? E.g. Use of Carrier Rate and Form filings for Nonprofits in the state.
Response: The Department acknowledges that the required work is extensive and as such careful planning will be required to stay within the established budget. Because of this, the Department will consider proposals by the selected service provider that include efficient and effective processes and methodologies.
2. Scope of Insurance Coverages
Q2a: Which insurance coverages should be included in the feasibility analysis?
Should the study include:
• General Liability
• Professional Liability
• Abuse & Molestation
• D&O
• EPLI
• Auto Liability
• Umbrella/Excess Liability
• Property Coverage or only certain lines?
Response: The following lines of business are in scope:
• General Liability
• Professional Liability
• Abuse & Molestation
• D&O
• Auto Liability
• Umbrella/Excess Liability
Q2b: Should the consultant evaluate liability coverages only, or both liability and property/casualty programs as contemplated by the prior Working Group?
Response: Liability coverages only.
Q2c: Does the scope include any broker or carrier integration?
Response: The plan / study should consider all potential options.
3. Actuarial Requirements
Q3a: What level of actuarial analysis does the Department expect?
For example:
• High-level feasibility modeling
• Detailed rate indications
• Full premium development
• Capital adequacy modeling
• Reinsurance modeling
Response: The Department expects an actuarial analysis that includes all of the above.
Q3b: Does the Department expect the consultant to develop projected premium rates for a future captive, pool, or insurance entity?
Response: The selected service provider is expected to provide estimates of future premium costs for nonprofit entities participating in a captive, pool or program.
Q3c: What minimum credibility standards will be acceptable if historical claims data is limited or inconsistent?
Response: We expect that the selected service provider will use at least 1,084 claims in the data set to achieve full credibility and comply with ASOP 25 (Actuarial Standard of Practice) for credibility procedure..
4. Captive / Pool / Program Questions
Q4a: Is the State seeking evaluation of:
• A captive insurer
• A self-insurance pool
• A risk retention group
• A reciprocal
• A hybrid structure or should all alternatives be evaluated equally?
Response: The feasibility of all types of pool, program or captive arrangement must be evaluated. It is possible that the selected service provider could determine that a particular structure is not feasible with a limited analysis. In that case, the required report must include the basis for the conclusion that such structure is not feasible. The proposed required plan should address all feasible arrangements.
Based on the available data, stakeholder discussions, industry practice, and the State's objectives, the selected service provider should identify the most viable structure(s) for detailed analysis.
Q4b: Does the State have a preferred organizational model that emerged from the Nonprofit Working Group discussions?
Response: No
Q4c: Should the consultant evaluate existing nonprofit pools and captives in other states as potential benchmarks?
Response: While not specifically required, evaluation of solutions implemented by other states may be valuable in assessing the feasibility in those solutions in Connecticut.
Q4d: Who would own the captive?
Response: If a captive is recommended as the solution, the study / plan should address options for the ownership of the captive.
Q4e: Should the analysis assume potential State-provided initial capitalization, or must the proposed plan identify member-funded or third-party capital sources only?
Response: The analysis must address all options for initial capitalization including state funding, member funding and third-party sources. Estimates and related assumptions must also be provided.
Q4f: If the program has a bad year early on, are supplemental funds or additional capital available?
Response: The study / plan should address all options for supplemental funds or additional capital, including state funding, member funding and third-party sources.
5. Regulatory Expectations
Q5a: What level of analysis regarding Connecticut Title 38a is expected?
Should the consultant:
• Identify regulatory requirements,
• Estimate licensing and capital requirements, or
• Prepare detailed implementation plans for regulatory approval?
Response: While the plan requirements include development of a proposed plan for establishing each potential structure, including organizational structure, governance, licensing strategy, operational policies, compliance and financial requirements (see page 10 of the RFP), a detailed implementation plan for regulatory approval is not required. However, the proposed plan should identify the requirements established by Connecticut Law and any potential difficulties satisfying the requirements.
Q5b: Does the Department expect the selected consultant to retain Connecticut regulatory counsel as part of the engagement?
Response: The selected service provider is not required to engage Connecticut regulatory counsel, but is required to consider the requirements of Connecticut Law as addressed in Question 5a.
6. Stakeholder Engagement
Q6a: What stakeholder groups must be interviewed?
Examples:
• Nonprofits
• Insurance carriers
• Reinsurers
• Brokers
• Trade associations
• Legislators
• Regulators
Response: The Department anticipates that the data to be collected will inform the need for interviews.
It is reasonable to expect that all or some of the stakeholders groups identified above may be in scope for interviews.
Q6b: Will the Department coordinate stakeholder meetings and interviews, or is the consultant expected to arrange all outreach independently?
Response: The Department will partner with the selected service provider to identify stakeholders in scope for interviews/meetings and help facilitate such interviews/meetings with stakeholders within or related to the insurance industry. The Department will also collaborate with other state agencies to help facilitate introductions to any nonprofit organizations and related trade associations that are in scope.
7. Deliverables & Expectations
Q7a: Does the Department have a preferred format for the final report and recommendations to the General Assembly?
Response: The Department will work with the selected service provider to develop the format for the final report.
Q7b: Will presentations to:
• CID leadership
• Legislative committees
• The Working Group be required in addition to the written report?
Response: The Department expects that the selected service provider will provide regular reporting to the Department staff throughout the engagement, and periodic reports to the Department leadership.
The Department will also require a complete presentation to Department leadership before the required report is finalized.
Q7c: Are interim reports, progress updates, or draft deliverables expected during the project period?
Response: Yes. The following deliverables are specified in the RFP:
• Feasibility Study Report (draft and final)
• Proposed Plan (structure, data framework, actuarial analysis, plan design)
• Financial Analysis (initial capital, operating ratios, licensing, premium projections)
• Report with legislative recommendations and funding needed.
The Department will work with the selected service provider to develop a timeline for the various deliverables and related drafts. As noted in the response to Question 7b, the Department also expects regular reporting from the selected service provider.
8. Commercial & Contracting Questions
Q8a: Is the $200,000 budget intended to be:
• A hard maximum, or
• An estimated budget?
Response: The $200,000 budget is the amount that was allocated through the legislative process for the required work. No additional funds are available.
Q8b: Is the allocated $200,000 for the feasibility study only, or for the entire implementation process if the program moves forward?
Response: The $200,000 is for the feasibility study and plan as described in the RFP. The RFP does not contemplate implementation of a solution.
EXHIBIT A
NONPROFIT WORKING GROUP – BROWN & BROWN PRESENTATION
Presented By:
Matt Noeker James Parmiter CIC
Non-Profit Liability/Property Casualty Working Group
January 14, 2026
BROWN & BROWN | 2
Presentation Agenda
Introduction
Regulatory
Marketplace
Underwriter/Carrier Outlook
Underwriting Process
Presenter Notes Presentation Notes While in presentation mode, when you click on the links under bullet point 2, you’ll automatically jump to that section. Delete any lines of coverage that do not apply to this customer/prospect.
BROW N & BROW N | 3
Overview
As an insurance intermediary, Brown & Brown specializes in domestic and international:
• Property & Casualty
• Risk Management Consulting
• Employee Benefits
• Personal Lines
• National Programs
• Wholesale Brokerage
• Services
Revenues are greater than $5.3B and premiums placed exceed $30B
Employs more than 23,000 teammates in
700+ locations
Providing superior service to our customers for more than 80 years
85+700+5.3B1%
Our Experience Spans All Industries and All Market Segment Solutions
WebsiteAnnual Report
Top 1% of insurance brokerage firms in the
U.S. as ranked by Business Insurance
BROW N & BROW N | 4
Connecticut Office
Access to 20+ carrier relationships in the non-profit space
Employs more than 175 teammates in
Rocky Hill and Niantic
Providing superior service to our customers in
Connecticut since
2001175+20+80+
WebsiteAnnual Report
Connecticut office insures 80+ non-profits locally
BROWN & BROWN | 5
Presenters:
Matt Noeker
• Property & Casualty Vice President
• Matt specializes in insurance for Non-Profits
• Active on various nonprofit boards
• Resides in Avon, CT
James Parmiter
• Property & Casualty Vice President
• James has over 18 years experience in commercial insurance and holds the CIC designations.
• Focuses in working with Nonprofit organizations
• Resides in Rocky Hill, CT
Presenter Notes
While in presentation mode, when you click on the links under bullet point 2, you’ll automatically jump to that section. Delete any lines of coverage that do not apply to this customer/prospect.
BROWN & BROWN | 6
Heightened Risk as Markets Tighten:
Navigating the insurance marketplace for Social and Human Services Agencies has become extremely challenging.
Recent legal and regulatory developments have put pressure on several lines of coverage. These include General Liability, Professional Liability, and Sexual Abuse and Molestation Liability.
As a result, many organizations are facing surging premiums, and in some instances non-renewal.
Presenter Notes
While in presentation mode, when you click on the links under bullet point 2, you’ll automatically jump to that section. Delete any lines of coverage that do not apply to this customer/prospect.
BROWN & BROWN | 7
Regulatory:
Catalyst events that prompted regulatory change
Catholic Church Penn State University Michigan State “Me Too” Movement
Recent Legislation changes fuel the rise in abuse and molestation allegations and claims
Revisiting statue of limitation laws for both criminal and civil sexual abuse claims, either extending limitation periods or creating lookback windows for past civil claims
The retroactive provision has prompted a notable uptick in revived claims. Many involve incidents that are over a decade old.
Indemnity Provisions in Contracts
Presenter Notes
While in presentation mode, when you click on the links under bullet point 2, you’ll automatically jump to that section. Delete any lines of coverage that do not apply to this customer/prospect.
BROWN & BROWN | 8
Marketplace:
Social Inflation: Social inflation refers to the rising costs of insurance claims due to evolving societal attitudes, shifting legal landscapes, and increased litigation, impacting liability coverages
Unaffordable Premiums: Premiums for General Liability, Abuse, Professional Liability, and Umbrellas are continuing to increase
Carrier Exits and Nonrenewal: Carriers are exiting the Human Services market entirely or refusing to renew policies, increase the need to seek coverage through alternative markets. (Excess & Surplus, High-Deductible Programs, Captives)
Coverage Limitations: Organizations are facing restrictions and limitations on coverages that can be obtained. (Professional Liability, Abuse, Umbrella)
Presenter Notes
While in presentation mode, when you click on the links under bullet point 2, you’ll automatically jump to that section. Delete any lines of coverage that do not apply to this customer/prospect.
BROWN & BROWN | 9
Nuclear Verdicts:
Juries are awarding massive sums, making even false accusations costly for organizations.
A jury awarded a Niagara County woman $65 million this week in a verdict against a former YMCA staff member who sexually abused her when she was a child in the 1990s.
The 37-year-old woman, who filed a Child Victims Act lawsuit under the pseudonym LG 46, testified this week in State Supreme Court in Erie County that the former YMCA counselor, James B. Jackson, groomed and abused her over the course of seven years.
The woman said in an interview with The Buffalo News that she has struggled with alcohol abuse and trusting people in relationships. She said she sued Jackson in March 2020 to hold him accountable for his actions.
Presenter Notes
While in presentation mode, when you click on the links under bullet point 2, you’ll automatically jump to that section. Delete any lines of coverage that do not apply to this customer/prospect.
BROWN & BROWN | 10
Marketplace: Service Providers Most Impacted:
Foster Care/Adoption
Community Justice
Youth Residential Programs
Daycare/Headstart
Behavioral Health/Substance Use Treatment
Group Homes/Residential
YMCA/Boys & Girls Club
Shelters
Presenter Notes
While in presentation mode, when you click on the links under bullet point 2, you’ll automatically jump to that section. Delete any lines of coverage that do not apply to this customer/prospect.
BROWN & BROWN | 11
Challenges to Obtain Coverage
Underwriter/Carrier Outlook: Carriers are closely scrutinizing insureds’ risk management practices requiring detailed reviews of current policies and procedures.
Abuse Policies and Procedures-Mandated Reporting Screening-Application, Interview, Background Check Training-At time of hire and annually Prevention-2 adult rule/open door policy Restroom Guidelines Reporting Procedures Investigation Victim Protection Response
Commercial Auto Policies and Procedures MVR at time of hire and annually GPS/Telematics in vehicles Fleet Safety Management Program Distracted Driver Policies Driver Orientation and Trainings
Presenter Notes
While in presentation mode, when you click on the links under bullet point 2, you’ll automatically jump to that section. Delete any lines of coverage that do not apply to this customer/prospect.
BROWN & BROWN | 12
Underwriting Process:
Walk through of all properties to identify risk factors
Develop a marketing plan 120 days prior to renewal
Review current policies and procedures and update if necessary
Review loss runs, identifying any large claims/patterns and calculate loss ratio
Make a submission to carriers 90 days prior to renewal
Analyze results and negotiate with carriers for competitive offer
Review results with management team
Presenter Notes
While in presentation mode, when you click on the links under bullet point 2, you’ll automatically jump to that section. Delete any lines of coverage that do not apply to this customer/prospect.
T H A N K Y O U !
Any solicitation or invitation to discuss insurance sales or servicing is being provided at the request of Brown & Brown of CT, an owned subsidiary of Brown & Brown, Inc. Brown & Brown CT, only provides insurance related solicitations or services to insureds or insured risks in jurisdictions where it and its individual insurance professionals are properly licensed.
© 2026 Brown & Brown. All rights reserved.
EXHIBIT B
ALERA – HUMAN SERVICE CHALLENGES
Insurance Market Challenges for Human Service Organizations Alera Group Human Services Team
1Prop rie tary and confid ential. All rig hts re se rved . 1Prop rie tary and confid ential. All rig hts re se rved .
Top Factors Impacting Human Service Insurance
• State s exp and ing lookb ack/re moving Statute of Limitations for
Sexual Ab use
• Influx of le g acy Sexual Ab use and Profe ssional Liab ility Claims
• “Ad mitte d ” carrie rs re stricting cove rag e or le aving the sp ace
• Move me nt to Exce ss & Surp lus Line s marke t
• Re tro Date s b e ing shorte ne d or re move d causing p rovid e rs to se lf insure le g acy risks
• Contractual challe ng e s
Presenter Notes Presentation Notes SOL – reference next slide with map SOL Connecticut: . In 2019, Connecticut extended the ability to bring civil claims to 30 years after the victim turned 21 and it eliminated the statute of limitations for serious sexual assault crimes involving minors, allowing prosecution at any time. Overall, carriers see Connecticut as having tough juries with large verdicts.
Admitted carriers restricting/exiting – mass nonrenewals – largest carriers in biz are getting out or limiting (Nationwide, Hanover, PHLY, ANI/Nonprofit Insurance Alliance) Restricting: ex. Patient on Patient abuse being split out, sublimited or excluded. Background check exclusions. Assault & Battery, elopement, self inflicted injury – can go on.
Surplus Lines: wild west, more exclusions, 2-5x the price, sublimits, not regulated by insurance commission
2Prop rie tary and confid ential. All rig hts re se rved . 2Prop rie tary and confid ential. All rig hts re se rved .
Difficult Venues for Human Service Orgs – Abuse SOLs
3Prop rie tary and confid ential. All rig hts re se rved . 3Prop rie tary and confid ential. All rig hts re se rved .
Other Forces Impacting Human Service Insurance
• Massive nuclear ve rd icts
• Third Party Litig ation Fund ing
• Chang e s to tort laws in se ve ral state s are raising d amag e cap s, d riving up p ote ntial size of claims
• State s forcing p rovid e rs to assume liab ility/hold state s harmle ss
Presenter Notes
Nuclear verdict - $485M settlement in NM for foster care, USA Women’s Gymnastics $380M, recent LA County Abuse settlement where LA County board of commissioners approved a $4B payment to victims of sexual abuse at juvenile halls.
4Prop rie tary and confid ential. All rig hts re se rved . 4Prop rie tary and confid ential. All rig hts re se rved .
2025 Praesidium SML Report – Carrier Perspective
Presenter Notes
% of carriers that expect to decline to write Abuse in the following sectors
5Prop rie tary and confid ential. All rig hts re se rved . 5Prop rie tary and confid ential. All rig hts re se rved .
Presenter Notes
59% of underwriters expect market to continue to harden
6Prop rie tary and confid ential. All rig hts re se rved . 6Prop rie tary and confid ential. All rig hts re se rved .
Presenter Notes
71% of underwriters expect underwriting requirements to increase
7Prop rie tary and confid ential. All rig hts re se rved . 7Prop rie tary and confid ential. All rig hts re se rved .
Insurance Marketplace Updates
8Prop rie tary and confid ential. All rig hts re se rved . 8Prop rie tary and confid ential. All rig hts re se rved .
Insurance Marketplace Updates
9Prop rie tary and confid ential. All rig hts re se rved . 9Prop rie tary and confid ential. All rig hts re se rved .
10Prop rie tary and confid ential. All rig hts re se rved . 10Prop rie tary and confid ential. All rig hts re se rved .
Property Market Challenges
11Prop rie tary and confid ential. All rig hts re se rved . 11Prop rie tary and confid ential. All rig hts re se rved .
Property Market Challenges
EXHIBIT C
LIABILITY INSURANCE PRESENTATION
CONNECTICUT DEPARTMENT OF CHILDREN AND FAMILIES
DCF Provider Liability Insurance
Vincent Russo Chief of Gov’t Relations & Policy
December 5, 2025
Background
In the spring of 2025, providers began reporting that they were being dropped by their liability insurance companies or the companies were quoting excessive premium increases with less coverage.
This is a nation-wide issue due to huge civil awards by courts.
Foster care providers were especially affected.
It was difficult for providers to find other liability insurance carriers.
Provider Liability Insurance Presentation Children & Families
Collaboration
Children & Families
As DCF heard more about these issues, we partnered with the provider trade associations to grow awareness about the issue.
We also teamed with the Governor's Office and the Insurance Department to better understand the driving factors behind the situation and see if there was something that could be done.
Unfortunately, there are no short-term solutions.
Provider Survey
Children & Families
After the legislative session ended, DCF continued conversations with providers.
The Non-Profit Alliance developed a survey to provide a landscape of the insurance market in CT.
The survey went to all Alliance members, but this presentation will focus on the 16 DCF contracted providers that responded.
Many providers contract with multiple state agencies.
Preliminary Survey Responses
Children & Families
• (7) reported that their coverage decreased due to the services they provide, especially foster care
• (4) experienced a drop in coverage for one or more of their programs
Children & Families
“Foster care is the coverage always in question. We had wanted to switch carriers but could not because Philadelphia declined to quote.”
“Our carrier has said that foster care is the issue they care about most. We are told that is a sector wide, nationwide issue, but that explanation does not make sense. Over the last five years we have had three different carriers and costs have come up almost fivefold.”
“The carriers seemed mostly adverse to Foster Care operations specifically, so we have been evaluating whether or not we can continue to carry that program.“
“We used to do Foster care but stopped when coverage was dropped. 2 years ago we had to change carriers due to cost/coverage issues.”
“Foster-care is excluded from our umbrella policy. It has been difficult and expensive to get umbrella coverage for sex abuse. The premium was so high, it was more cost effective to simply save the premium.”
Children & Families
• (8) reported significant increases in their rates
• (4) have experienced increases of 25% or more
• (7) have said it was a struggle to find insurance
Children & Families
“Only two carriers take on this level of risk. Costs have gone up but now costs are escalating higher while coverage decreases. Without significant coverage we will have to drop programs. This is especially true with our residential programs, special ed school, and all programs that provide transportation.”
“We have found that the market is very tight and pricey due to an increase in the number of claims and settlements in recent years”
“Umbrella liability insurance reduced from 25M to 15M with a tripling of cost. We now self-insure with a backstop.”
QUESTIONS?
Children & Families
EXHIBIT D
PRESENTATION ON
ENSURING CARE: HOW LIABILITY INSURANCE ACCESS
THREATENS COMMUNITY SERVICES FOR CHILDREN
2025 NATIONAL SURVEY REPORT
NACBH EMERGING BEST PRACTICES CONFERENCE DECEMBER 3, 2025
INSURING CARE: HOW
LIABILITY INSURANCE
ACCESS THREATENS
COMMUNITY SERVICES
FOR CHILDREN
2025 NATIONAL SURVEY REPORT
NACBH Emerging Best Practices Conference
December 3, 2025
Agenda o Background o Supporting child & family well-being o How does liability insurance fit in?
o Insights from a National Survey o Survey design & demographics o Liability insurance trends o Implications of the Liability Insurance Crisis o Potential access cliff o What do public partners say?
o Call to Action – Potential Solutions o State o Federal o Next Steps o Insuring Care Landing Page o Resources
Child & Family Services Liability Insurance Working Group Co-Chairs
Lisette Burton Chief Policy & Practice Advisor, ACRC
Andrea Durbin CEO, Illinois Collaboration on Youth Vice President, NOSAC
Eric Giovanni Managing Director, FFTA
Federal Working Group
• Shared data and national impact
• Consensus federal solutions
• Coordinated messaging
• Collective advocacy efforts
National Child & Family Services Liability Insurance Working Group
Background
Child & Family Wellbeing is a Partnership
• Both county and state-based child welfare systems rely on a public-private partnership to deliver services that children and families need
• Community-based organizations play a critical role in delivering services
• Prevention and early intervention wraparound
• Recruitment, licensing, and case management support for kin, foster, and adoptive parents,
• Support for families during and after reunification, and
• Therapeutic care
Good Business Practices are Essential for Mission-Driven Organizations
• Mission sustainability requires prudent use of both public and privately-raised funds
• Carrying appropriate levels of liability insurance ensures that people have access to restitution when mistakes occur and protects the organization
• Proof of liability insurance is a standard condition of licensure and/or state and local contracts
• Minimum levels of insurance are often prerequisites for contract eligibility
Liability Insurance Concerns are Widespread
• Trends from states as diverse as
California, Florida, Illinois, Missouri, Pennsylvania, and Texas show a shrinking list of insurance carriers willing to cover foster care and adoption
• Not exclusively a red state or a blue state problem
• Needed to understand the scope of the challenge
Insights from a National Survey
• Text
Survey design & demographics
An array services and the public-private partnership are at risk.
Liability insurance trends
163 % Experienced a premium increase of more than 50%
Had their premiums at least DOUBLE
Had their premiums increase by 200-1800%
67% 47% 25%
THE VAST MAJORITY REPORTED AN INCREASE IN GENERAL LIABILITY PREMIUM COSTS:
Liability insurance trends
“Insurance is our 3rd highest expense behind payroll and rent.”
“Our long-standing carrier will no longer cover any services [in our state] pertaining to services for foster youth (including wrap-around services), so we need to find a new carrier as of July. Based on preliminary estimates from our broker, our cost will more than double, and perhaps triple.”
“The increases don't just apply to liability coverage, we are seeing increases across the board. In fact, we are currently being nonrenewed on our property and auto policy next period as the carrier is leaving the property market in our area altogether due to catastrophic wind and hail risk exposure leading to a loss ratio greater than 100%.”
“Our premiums have more than doubled over the past few years. We have never had any claims[.]”
“Our broker reports that other carriers will not even LOOK at providing coverage to our agency due to adoption services, INCLUDING post adoption work.”
Provider Voices:
NATIONAL SURVEY REPORT
The final section of the survey was available to all 327 respondents and asked general questions about insurance market experiences. Nearly two-thirds (63%) of survey respondents (n= 205) reported that they (or their insurance broker) had trouble getting insurance companies to even provide quotes for coverage.
Figure 6. Distribution of survey respondents (n=327) by whether they had difficulty getting insurance bids.
Interestingly, the challenge of getting insurers to provide bids is not equally distributed across the respondents. Only 29% of providers with annual budgets less than $1 million report difficulty getting bids compared to 63% across all budget levels. In contrast, 78% of providers with budgets greater than $30 million report difficulty obtaining bids for coverage. Both results represent a statistically significant difference from the average. While there are no similar patterns in premium increases, for now, small providers with less complex operations and serving fewer individuals seem to have more success finding an insurance carrier to meet their needs, although they may be less well-positioned to absorb looming market changes.
Figure 7. Survey response count (n=327) visualizing the difference in respondent difficulty obtaining insurance coverage bids by organization budget range.
In Michigan, where approximately half of children in foster care are served by community providers, a provider report explained that thousands of children could return to the custody of public agencies, NATIONAL SURVEY REPORT www.togetherthevoice.org/insuringcare 16
NATIONAL SURVEY RESULTS ALIGN WITH STATE-BASED TRENDS
In Georgia, based on a survey of community providers, Together Georgia concluded that “[w]ithout immediate action, up to 5,000 foster children could lose their placements within the next 12 to 24 months.”[xi]
Other findings from the Georgia survey were consistent with this national survey, with providers sharing that they faced high costs, limited availability for liability insurance, and significant challenges with other insurance types as well. More than 90% of providers in Georgia reported “significant” increases in insurance premiums, and “52% of providers had only one insurance carrier willing to provide DHS-required coverage.”
warning “public child welfare systems are neither adequately staffed nor funded to absorb such a dramatic influx. This could exacerbate existing placement shortages and place further strain on a workforce already struggling with hundreds of unfilled positions.”[xii]
News reports and child welfare provider groups in California, Connecticut, Illinois, Massachusetts, Missouri, New York, and Pennsylvania[xiii] have also called attention to the insurance crises in their states and the risks they pose to services for youth and families. In this current climate, providers cannot simply demonstrate risk management policies and strategies to obtain affordable, accessible liability insurance coverage. Organization leaders and boards of directors are making tough calls right now about how to fulfill their missions and sustain their work.
“Insurance constraints are also chilling foster parent recruitment and threatening retention. Agencies are being told by their insurance companies not to grow or even start new programs, and soaring premiums are forcing cuts to critical supports like training, respite, and 24/7 crisis response. Without these, foster families burn out— and children lose stable placements.” –Kevin Roach, CEO, MCHS Family of Services
This survey included responses from almost every state, and its findings are consistent with previous research, surveys, and news reports from across the country.
For example, the Texas Alliance of Child and Family Services surveyed their members, and more than half had experienced a premium increase of 50% or more in the past five years; nearly three-quarters had changed coverage in the past decade because of market constraints.[x] The organization also warned that “providers are unable to expand services or take on higher-needs children due to prohibitive insurance costs and outright refusal of carriers to provide coverage,” and that thousands of children could lose their placements because of this issue. They also noted that their providers could not identify a consistent cause of the insurance premium increases (i.e., they were not tied to services provided or claims histories).
"Most news reports have focused on the impact of the liability insurance crisis on foster care. Through this survey, we hoped to add to the discussion and shine a light on how this issue is also impacting prevention, family support and preservation, and a host of other services that support children and families."
-Lisette Burton, Chief Policy & Practice Advisor, ACRC
Implications of the Liability Insurance Crisis
Looming Access Cliff Ahead
• Absent a comprehensive and coordinated solution, providers and their Boards will be left to make their own decisions about whether to continue delivering services to children
• More than 2/3 of survey respondents are contemplating or willing to consider changes to their service offerings due to liability insurance concerns
• As providers leave the system, pressure
– and costs – increase on those that remain
• Impact on access to services and supports for children, youth, and families
Lack of placement options for children and youth; increasing risk to children Decrease in service type options Increased workload Loss of services and supports for children and families (x5) Sustainability of program Our agency's inability to keep up with rising costs/lack of access in our rate regulation process Losing coverage leading to closing our programs Insurance consuming cost and impacting staffing and salaries Uncertainty in future - difficult to plan Critical level of foster care service reduction Limited service for children with significant challenges Affordable cost Getting funding to support these increases for providers Potential erosion and/or collapse of Community Based Care models Potentially child welfare services reverting back to government care.
Will we have a chance to convene again to hear how these potential follow ups are progressing?
(x10)
Call to Action – Potential Solutions
State Level Responses
• Limiting Public Agency Indemnification
• Pennsylvania (2022)
• Missouri (2025)
• Florida (2025)
• Stop-Gap Funding to Help Cover Insurance Premiums
• California (2025)
• Agency Liability Tied to Accountability and Due Diligence
• Texas (2025) – led by TACFS
• Statutorily Mandated Survey to Understand the Scope of the Problem
• Illinois (2025 pending Governor’s signature) https://togetherthevoice.org/wp-content/uploads/2025/07/PA-Liability-Insurance-for-Childrens-Services-Providers_Final.pdf https://togetherthevoice.org/wp-content/uploads/2025/07/PA-Liability-Insurance-for-Childrens-Services-Providers_Final.pdf https://missouriindependent.com/2025/07/09/missouri-governor-signs-bill-banning-state-from-seizing-foster-kids-benefits/ https://missouriindependent.com/2025/07/09/missouri-governor-signs-bill-banning-state-from-seizing-foster-kids-benefits/ https://beinsure.com/news/florida-passes-bill-care-insurance/ https://beinsure.com/news/florida-passes-bill-care-insurance/ https://www.cacfs.org/thousands-foster-youth-brink https://www.cacfs.org/thousands-foster-youth-brink https://www.texaspolicyresearch.com/bills/89th-legislature-sb-1558/ https://www.texaspolicyresearch.com/bills/89th-legislature-sb-1558/ https://tacfs.org/policy/89th/liability-and-regulatory/ https://ilga.gov/Legislation/BillStatus?GAID=18&DocNum=762&DocTypeID=HB&LegId=156440&SessionID=114 https://ilga.gov/Legislation/BillStatus?GAID=18&DocNum=762&DocTypeID=HB&LegId=156440&SessionID=114
A National Problem Needs a Federal Response
• Insurance – and re-insurance – are national and even global markets
• No state has found a definitive solution to this problem
• States are limited in their ability to regulate and direct the actions of companies not domiciled in their borders
Call to Action
1. Partners must work together to look at the data and address the underlying challenges.
2. Congress has provided federal solutions in other sectors impacting the public good and should step in here, because both the federal and state governments have a special, shared responsibility to support children and families involved, or at risk of involvement, in the child welfare system and the services they need.
3. Solving this challenge will likely require a suite of policy solutions, not a one-size-fits-all approach.
Several recommendations that have been suggested by stakeholders are included in the report.
Next Steps
Insuring Care Landing Page https://togetherthevoice.org/insuringcare/
Insuring Care Landing Page
Next Steps & Future Inquiries
• Better understand the state-by-state statutory and/or contracting requirements with regards to liability insurance
• Deeper dive into the impact of child victims legislation and changes in statutes of limitations across the country
• Share landscape of insurance carriers revealed through survey responses
• Outreach to key partners and subject matter experts
• Build champions for federal solutions in Congress and the Administration
Contact Us
Lisette Burton, Lburton@togetherthevoice.org mailto:Lburton@togetherthevoice.org
EXHIBIT E
CONNECTICUT NONPROFIT LIABILITY, PROPERTY & CASUALTY INSURANCE
WORKING GROUP REPORT – FEBRUARY 2026
Connecticut Nonprofit Liability, Property & Casualty Insurance Working Group Report Recommendations for the 2026 Legislative Session
Prepared by the Non-Profit Liability Working Group
February 2026
Background and Purpose The Insurance and Real Estate Committee of the Connecticut General Assembly established the Nonprofit Liability, Property & Casualty Insurance Working Group in response to rising insurance premiums, reduced market availability, and coverage challenges affecting nonprofit human services providers. The Committee convened the Working Group to gather testimony from brokers, insurers, regulators, and nonprofit leaders and to develop policy options that could improve stability, affordability, and access to coverage across the sector.
Executive Summary Connecticut’s nonprofit human services sector is experiencing rising costs and reduced availability of liability and property and casualty insurance coverage. Organizations serving higher‑risk populations—particularly social services, behavioral health, foster care, residential programs, and justice‑involved populations—face increasing difficulty obtaining affordable and adequate coverage.
Testimony presented to the Working Group indicated that the challenge is driven by rising claim severity, reduced insurer capacity, growth of excess and surplus markets, reinsurance pressures, third‑party litigation funding, and long‑tail liability exposure. Several providers described emergency placement into secondary markets or significant premium spikes following a single large claim.
The Working Group finds that while improved risk practices are helpful, the issue is largely structural within the broader insurance marketplace. A balanced approach is needed that supports practical risk mitigation while also exploring structural solutions to stabilize coverage availability and affordability.
Committee Members George Bradner – Director, Property and Casualty Division, Connecticut Insurance Department
Terry Caldarone – Attorney, Connecticut Insurance Department Paul Slager, Trial Attorney Gian Carl Casa – Executive Director, Non-Profit Alliance Jim Carson – Legislative Liaison Connecticut Insurance Department Matthew Dayton – Office of Policy and Management Lisa DeMatteis-Lepore – CEO, The Connection, Inc.
Kristen Dudanowicz – Office of Early Childhood, Brooke Foley – Insurance Association of Connecticut Eric George – President, Insurance Association of Connecticut Liz Gemski - Senior Vice President of Government Relation, Kozak & Salina Anne Kleza – Office of the Governor Michael Maglaras – Principal, Maglaras and Company Brian O’Connor – Connecticut Conference of Municipalities Ben Shaiken – Director of Policy and Advocacy, Non-Profit Alliance Katie Stargardter – Office of Policy and Management State Representative Kerry Wood State Representative Jill Barry State Representative Cara Pavalock D'Amato State Representative Stephen Meskers State Representative Tammy Nuccio State Representative Kate Farrar State Senator Jorge Cabrera State Senator Cathy Osten State Senator Tony Hwang Courtney Cullinan – Chief of Staff SDO Franklin Perry – Chief of Staff HDO Michael Downes - Chief of Staff SRO Jen Skehan - Chief of Staff HRO
Key Findings
1. Coverage availability and affordability risks are increasing.
2. Claim severity—especially abuse and professional liability exposures—is the primary cost driver.
3. Most nonprofits lack capital reserves necessary for meaningful self‑insurance.
4. Risk mitigation improvements alone are unlikely to fully counter broader market forces.
5. Structural participation mechanisms may be necessary to stabilize the sector long‑term.
RECOMMENDATION 1
Support Risk Mitigation and Improved Outcomes The Working Group recommends an exploratory, supportive approach that helps nonprofits strengthen risk management practices without imposing prescriptive mandates.
Underwriting outcomes often improve when organizations can clearly document safeguards and operational controls.
Potential enabling steps include optional templates and guidance, technical assistance, streamlined background screening processes, clearer contracting language, and voluntary peer learning opportunities for higher‑risk service segments. These actions are intended to reduce administrative burden and help nonprofits demonstrate effective risk practices.
RECOMMENDATION 2
Explore a Connecticut Domiciled Captive or Pooling
Mechanism Evaluate enabling legislation and a feasibility study to create a state‑supported captive insurer or pooled risk program that participates alongside the commercial market to stabilize coverage availability and cost.
RECOMMENDATION 3
Nonprofit Undersecretary and Advisory Cabinet at OPM Strengthen executive branch coordination through a designated liaison or advisory cabinet to monitor market conditions and advance solutions collaboratively with the nonprofit sector.
RECOMMENDATION 4
Evaluate Limited Motor Vehicle Self‑Insurance Flexibility Explore whether certain well‑capitalized nonprofits could have self‑insurance options for motor vehicle risks while maintaining adequate protections.
RECOMMENDATION 5
Study Third‑Party Litigation Funding and Tort Drivers Further analysis is recommended to better understand how third‑party litigation financing, settlement dynamics, and broader tort cost drivers may influence claim severity and insurance pricing. Because these issues intersect with civil procedure, liability standards, and court policy, any potential legislative or regulatory changes should be developed in coordination with other committees of cognizance of the Connecticut General Assembly, including working in concert with the Judiciary Committee and other relevant committees.
Conclusion By establishing this Working Group, the Insurance and Real Estate Committee of the
Connecticut General Assembly initiated a collaborative process to protect essential nonprofit services and ensure a stable insurance marketplace. A balanced strategy— supporting risk mitigation while pursuing structural market solutions—offers the most promising path forward.
| 1-14-26NonProfit Working Group BrownBrown.pptx .pdf |
| Slide Number 1 |
| Presentation�Agenda |
| Overview |
| Connecticut Office |
| Presenters: |
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| �����Challenges to Obtain Coverage������ |
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| Slide Number 13 |
| Alera - Human Service Challenges.pptx 1-14-26.pdf |
| Insurance Market Challenges for �Human Service Organizations |
| Top Factors Impacting Human Service Insurance |
| Difficult Venues for Human Service Orgs – Abuse SOLs |
| Other Forces Impacting Human Service Insurance |
| 2025 Praesidium SML Report – Carrier Perspective |
| 2025 Praesidium SML Report – Carrier Perspective |
| 2025 Praesidium SML Report – Carrier Perspective |
| Insurance Marketplace Updates |
| Insurance Marketplace Updates |
| Slide Number 10 |
| Property Market Challenges |
| Property Market Challenges |
| Liability Insurance Presentation 12.18.2025.pdf |
| Slide Number 1 |
| Slide Number 2 |
| Slide Number 3 |
| Slide Number 4 |
| Slide Number 5 |
| Slide Number 6 |
| Slide Number 7 |
| Slide Number 8 |
| Slide Number 9 |
| LisetteBurton_Slides.pdf |
| Slide Number 1 |
| Agenda |
| Slide Number 3 |
| Federal Working Group |
| Slide Number 5 |
| Background |
| Child & Family Wellbeing is a Partnership |
| Good Business Practices are Essential for Mission-Driven Organizations |
| Liability Insurance Concerns are Widespread |
| Insights from a National Survey |
| Slide Number 11 |
| Survey design & demographics |
| Survey design & demographics |
| Survey design & demographics |
| An array services and the public-private partnership are at risk.� |
| Liability insurance trends |
| Liability insurance trends |
| Slide Number 18 |
| Slide Number 19 |
| Implications of the Liability Insurance Crisis� |
| Looming Access Cliff Ahead |
| Slide Number 22 |
| Call to Action – Potential Solutions |
| State Level Responses |
| A National Problem Needs a Federal Response |
| Call to Action |
| Next Steps |
| Insuring Care Landing Page |
| Insuring Care Landing Page |
| Next Steps & Future Inquiries |
| Slide Number 31 |
| Slide Number 32 |
File details come from the government source that posted it. Updated .