RFP 19TC1226R0001 JANITORIAL SERVICE U.S CONSULATE DUBAI.pdf

Consulate General of the United States of America Dubai, United Arab Emirates

Date: December 9, 2025

Dear Prospective Quoter:

Subject: Request for Proposals number 19TC1226R0001– Janitorial Service Solicitation

Enclosed is a Request for Proposals(RFP) for Janitorial Service, US Consulate at the US Consulate, Bur Dubai, Dubai - UAE. If you would like to submit proposal, follow the instructions in Section 3 of the solicitation, complete the required portions of the attached document, and submit it to the address shown on Standard Form 1449 that follows this letter.

The U.S. Government intends to award a contract to the responsible company submitting an acceptable offer at the lowest price. However, the Government reserves the right to hold discussions per FAR 15.306(c). We intend to award a contract based on initial offer, without holding discussions, although we may hold discussions with companies in the competitive range if there is a need to do so..

The Consulate intends to conduct a Pre-proposal Conference at site visit on Wednesday December 17, 2025 at 09:00 AM (UAE local time). Participants will meet at US CONSULATE, BUR DUBAI, DUBAI. In order to attend the site survey, please send the following details to DubaiGSOProcurement@state.gov by December 15, 2025 at 09:00 AM (UAE local time) with the following information to arrange entry to the building.

• Full name as per EID

• Nationality

• Name of the Company

• Valid EID Card number

Attendance is limited to only two persons per company.

Submit your proposal via Email to DubaiGSOProcurement@state.gov on or before January 7, 2026 at 09:00 AM (UAE local time). No proposal will be accepted after this time. Incomplete and hard copies of proposal will not be accepted. It is important to make sure the submission is made in specific size and format; in Adobe Acrobat (pdf) file format. The file size must not exceed 30MB. If the file size should exceed the 30MB, the submission must be made in separate files and attached to separate emails with less than 30MB each. Links to offers are not acceptable.

SBU - CONTRACTING AND ACQUISITIONS

mailto:DubaiGSOProcurement@state.gov

In order for a proposal to be considered, you must also complete and submit the following:

1. SF-1449

2. Section 1, Pricing

3. Section 5 Representations and Certifications

4. Additional information as required in Section 3

Direct any questions regarding this solicitation to the Contracting Officer, Danielle Aldawood by email to DubaiGSOProcurement@state.gov or by telephone 04 309 4000 during regular business hours. The deadline for receipt of questions is December 19, 2025, at 09:00 AM (local time).

Sincerely, Danielle Aldawood Contracting Officer

TABLE OF CONTENTS

SECTION 1 - THE SCHEDULE

• SF 1449 cover sheet

• Continuation To SF-1449, RFP Number 19TC1226R0001, Prices, Block 23

• Continuation To SF-1449, RFP Number 19TC1226R0001, Schedule of

Supplies/Services, Block 20 Description/Specifications/Work Statement

• Attachment 1 to Description/Specifications/Performance Work Statement, Government Furnished Property

SECTION 2 - CONTRACT CLAUSES

• Contract Clauses

• Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part

SECTION 3 - SOLICITATION PROVISIONS

• Solicitation Provisions

• Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in Part 12

SECTION 4 - EVALUATION FACTORS

• Evaluation Factors

• Addendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in

Part 12

SECTION 5 - REPRESENTATIONS AND CERTIFICATIONS

• Offeror Representations and Certifications

• Addendum to Offeror Representations and Certifications - FAR and DOSAR

Provisions not Prescribed in Part 12

AUTHORIZED FOR LOCAL REPRODUCTION STANDARD FORM 1449 (REV. 02/2012)

REVIOUS EDITION IS NOT USABLE Computer Generated Prescribed by GSA - FAR (48 CFR)

SOLICITATION FOR COMMERCIAL PRODUCTS AND COMMERICAL

SERVICES

NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30.

1. REQUISITION NUMBER

PR15714804

PAGE 4 OF 67 PAGES

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

AWARD DATE

4. ORDER NUMBER

5. SOLICITATION NUMBER

19TC1226R0001

6. SOLICITATION ISSUE DATE

December 9, 2025

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

Haya Hajeer

b. TELEPHONE NUMBER(No collect calls)

97143094000

8. OFFER DUE DATE/ LOCAL TIME

09:00 AM (UAE local time) January 7, 2026

9. ISSUED BY CODE 19TC12 10. THIS ACQUISITION IS x UNRESTRICTED OR SET ASIDE: % FOR:

AMERICAN CONSULATE GENERAL DUBAI

First Street, Umm Hurrair 1 Box No: 121777, ATTN:

GSO

DUBAI

UNITED ARAB EMIRATES

SMALL BUSINESS WOMEN-OWNED SMALL BUSINESS

HUBZONE SMALL

BUSINESS

(WOSB) ELLIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM NAICS:

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

EDWOSB EMERGING SMALL BUSINESS

8 (A) SIZE STANDARD:

11. DELIVERY FOR FOB DESTINAT-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS 13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB X RFP

15. DELIVER TO CODE 19TC12 16. ADMINISTERED BY CODE 19TC12

AMERICAN CONSULATE GENERAL DUBAI

First Street, Umm Hurrair 1 Box No: 121777, ATTN: GSO

DUBAI

UNITED ARAB EMIRATES

AMERICAN CONSULATE GENERAL DUBAI

First Street, Umm Hurrair 1 Box No: 121777, ATTN: GSO

UNITED ARAB EMIRATES

17a. CONTRACTOR/ CODE

OFFEROR

FACILITY

CODE

18a. PAYMENT WILL BE MADE BY

AMERICAN CONSULATE GENERAL DUBAI

First Street, Umm Hurrair 1 Box No: 121777, ATTN:

GSO

DUBAI - UNITED ARAB EMIRATES

Send invoices by email to :

USMissionUAEInvoices@state.gov

CODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE(AED)

24.

AMOUNT(AED)

Janitorial Services IAW the Statement of Work (inclusive DBA insurance)

5 % VAT

Month

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) x27a.SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA x ARE ARE NOT ATTACHED

27b.CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN ____ COPIES TO

ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET

FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS

SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

29. AWARD OF CONTRACT: REF. ___ __ OFFER DATED ______________

__YOUR OFFER ON SOLICITATION (BLOCK 5), INCLUDING ANY ADDITIONS OR

CHANGES WHICH ARE SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (Type or print)

30c. DATE SIGNED

31b. NAME OF CONTRACTING OFFICER (Type or print)

Danielle Aldawood 31c. DATE SIGNED

12/09/2025 mailto:USMissionUAEInvoices@state.gov

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

Janitorial Services IAW the Statement of Work (inclusive DBA insurance)

5 % VAT

month

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: _______________________________

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

36. PAYMENT 37. CHECK

NUMBER

PARTIAL FINAL

COMPLETE PARTIAL

FINAL

38. S/R ACCOUNT NO.

39. S/R VOUCHER NO. 40. PAID BY

41.a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print) 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41C. DATE

42b. RECEIVED AT (Location)

42c. DATE REC’D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

SECTION 1 - THE SCHEDULE

CONTINUATION TO SF-1449

RFQ NUMBER 19TC1226R0001

PRICES, BLOCK 23

I. PERFORMANCE WORK STATEMENT

A. The purpose of this firm fixed price contract is to perform janitorial work, including furnishing all labor, material, equipment, and services, for the U.S. Consulate in Dubai - UAE. The price listed below shall include all labor, materials, insurance (see FAR 52.228- 4 and 52.228-5), overhead, and profit. The Government will pay the Contractor the fixed price per month for standard services. in accordance with Attachment A.

B. The contract will be for a one-year period. The anticipated period of performance of this contract is from 02 March 2026 and continuing for 12 months. The initial period of performance includes any transition period authorized under the contract.

II. PRICING

VALUE ADDED TAX. Value Added Tax (VAT) is not included in the CLIN rates. Instead, it will be priced as a separate Line Item in the contract and on Invoices. Local law dictates the portion of the contract price that is subject to VAT; this percentage is multiplied only against that portion. It is reflected in each performance period. The portions of the solicitation subject to VAT are listed below.

PRICES

Contract Term : Twelve (12 ) Months

A. Standard Services. The firm fixed price of the contract is:

Janitorial Services IAW the

Statement of Work Quantity of Months Price per Month in AED

(including DBA insurance) 12 months Total Price (inclusive of the DBA Insurance) VAT charges Total final price ( in AED ) including VAT

Note: Above CLIN pricing includes DBA insurance. DBA insurance shall not be priced as a separate line item.

CONTINUATION TO SF-1449,

RFQ NUMBER 19TC1226R0001

SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20

DESCRIPTION/SPECIFICATIONS/PERFORMANCE WORK STATEMENT

1. SCOPE OF WORK

The purpose of this fixed price contract is to obtain janitorial services for real property owned by the U.S. Government at the US Consulate General Dubai. The Contractor shall perform janitorial services in all designated spaces including, but not limited to halls, offices, restrooms, work areas, entranceways, lobbies, storage areas, elevators, and stairways. The contract will be for a one-year period as indicated in the SF1449, The contractor shall furnish all managerial, administrative, materials, equipment and direct labor personnel that are necessary to accomplish the work in this contract. Contractor employees shall be on site only for contractual duties and not for other business purposes.

The compound is 7 acres of land located at Al Seef Creek, Dubai. The total build-up area is 18,000 sqm.

1.1 General Instructions

The contractor shall prepare general instructions and work schedule for the work force. The Contractor shall provide drafts to the Contracting Officer's Representative (COR) for review within thirty days after contract award. The Contracting Officer’s Representative must approve these general instructions before issuance.

1.2 Duties and Responsibilities

1.2.2. Certain areas listed in paragraph #3 require an escort and can only be entered during scheduled times. The General Instructions shall emphasize security requirements so that accidental security violations do not occur.

1.2.3. Contractor shall schedule routine cleaning requirements to ensure that these are done in the order and time frame that are most efficient and have the least impact on normal operations. They are to be performed daily.

1.2.4. Contractor shall schedule periodic cleaning requirements so that it causes minimal disruption to the normal operation of the facility. The COR shall determine the schedules presented which meet the needs of the individual facility.

1.2.5. The contractor is responsible for replenishing the air freshener refill cans and must obtain approval for the fragrance from the Post. The current brand used by the Post is Rubbermaid. Additionally, the contractor must replace any damaged air freshener dispensers with equivalent or in-kind options. The Post will provide the batteries, while the contractor is responsible for replacing any damaged batteries. Air fresheners are installed in all restrooms, with a total of 38 air fresheners distributed across the compound.

1.2.6. The contractor is responsible for replenishing WC Toilet Disposable Covers.

1.2.7. The contractor is responsible for replenishing the gym wipes in the gym dispenser.

The replacement of the gym dispenser will be handled by post. However, if the gym dispenser is damaged due to the negligence of the janitorial staff, the contractor will be accountable for replacing it. The gym wipes shall contain at least 70% of Alcohol content. Contractor shall obtain approval for POSHO / APOSHO on the types of wipes they intend to purchase.

1.3 Types of Services

Standard Services shall include the following work:

1.3.1 Daily Cleaning Requirements shall consist of:

1.3.1.1 Sweeping all floor areas including damp mopping of areas such as tile, linoleum, marble floors, staircases, and public areas. Floors shall be free of dust, mud, sand, footprints, liquid spills, and other debris. Chairs, trash receptacles, and easily moveable items shall be tilted or moved to clean underneath. When completed, the floor and halls shall have a uniform appearance with no streaks, smears, swirl marks, detergent residue, or any evidence of remaining dirt or standing water.

1.3.1.2 Dusting and cleaning all furniture including desks, chairs, credenzas, computer tables, telephone tables, bookshelves with or without glass doors, coat racks, umbrella stands, protected pictures, protected maps, telephones, computers and computer screens, lamps and other common things found in an office environment. All furniture shall be free of dust, dirt, and sticky surfaces and areas.

1.3.1.3 Vacuuming all rugs and carpets, runners, and carpet protectors so that they are free from dust, dirt, mud, etc. When completed, the area shall be free of all litter, lint, loose soil, and debris. Any chairs, trash receptacles, and easily moveable items shall be moved to vacuum underneath and then replaced in the original position.

1.3.1.4 Thorough cleaning of toilets, bathrooms, mirrors, and shower facilities, using suitable non-abrasive cleaners and disinfectants. All surfaces shall be free of grime, soap scum, mold, and smudges. The Contractor shall refill paper towels, toilet paper, and soap in all bathrooms. The Contractor shall check those areas several times daily to ensure that the facilities are always clean and neat.

1.3.1.5 Emptying all wastepaper baskets, wastebins, outside ashtrays and washing and/or wiping them clean with a damp cloth, replacing plastic wastepaper basket linings and returning items where they were located.

1.3.1.6 Removing any grease marks or fingerprints from walls, floors, doors, door frames, radiators, windows and window frames, glass desk protectors, reception booths and partitions.

1.3.1.7 Removing trash to designated areas as directed by the COR and keeping trash areas in a reasonably clean condition.

1.3.1.8 Sweeping debris from Consulate grounds, walkways and driveways and hose cleaning them during appropriate climatic and water use conditions.

1.3.1.9 Cleaning of outside area of Consulate entrance and consular waiting area with blower.

1.3.1.10 Sweeping debris from the Parking Building to ensure a neat and clean parking space.

1.3.1.11 Removing dried leaves and trash from the outside area (hardscape and landscape) of SCAC, MCAC and CCAC.

1.3.1.12 Remove any grease marks or finger marks on external doors, door frames, windows etc.

1.3.1.13 Clean the outdoor seating areas. Open the umbrellas in the morning and close them in the evening.

1.3.2 Weekly Cleaning Requirements shall consist of:

1.3.2.1 Spot cleaning baseboards and walls.

1.3.2.2 Spot waxing and polishing floors as needed.

1.3.2.3 Shampooing (small area spot clean as needed) carpets.

1.3.2.4 Cleaning fountain in front of consular waiting area. Drain water, wipe and scrub walls of the fountain and runnel with water and appropriate chemical until gotten rid of algae and /or white scale buildup. Refill the fountain.

1.3.3 Monthly Cleaning Requirements shall consist of:

1.3.3.1 Cleaning major appliances inside and out including vacuuming dust from around motor areas.

1.3.3.2 Wiping window blinds with a damp cloth to ensure that all smudges are removed, as needed.

1.3.3.3 Polishing all surfaces including door and window handles, plaques.

1.3.3.4 Cleaning of exterior light poles and light fixtures with water.

1.3.3.5 Cleaning roller shutters on SPX and SCAC.

1.3.3.6 Sweeping and washing terraces, roof, and balconies to remove all accumulated dirt and debris.

1.3.3.7 Jet washing sally ports and entrances of SCAC and MCAC.

1.3.3.8 Jet washing basketball court.

1.3.3.9 Jet wash consular waiting area walkway.

1.3.4 Bimonthly Cleaning Requirements shall consist of:

1.3.4.1 Jet washing walkways, driveways, and exterior benches.

1.3.4.2 Jet washing all canopies and the parking lots / pavers below with water.

1.3.4.3 Jet washing the pavers outside Consulate entrance.

1.3.4.4 Clean parking building floors with water. Additional three more may be required as and when advised by COR.

1.3.5 Quarterly Cleaning Requirements shall consist of:

1.3.5.1 Shampooing the entire surface of carpets in the high traffic areas.

1.3.5.2 Dusting tops of tall furniture, tops of picture frames and areas not covered in daily dusting.

1.3.5.3 Dusting windowsills and blinds.

1.3.5.4 Washing the outsides of the windows. When completed the windows shall be free of smudges, lint, or streaks from the surfaces.

1.3.5.5 Cleaning and sanitizing the trash holding area.

1.3.6 Semi-Annual Cleaning Requirements shall consist of:

1.3.6.1 Stripping wax coats, spot checking sealer coats, and completely reapplying wax coats.

1.3.6.2 Shampooing carpets in all areas.

1.3.6.3 Moving all furniture and vacuuming or polishing the floor under the furniture as appropriate.

1.3.6.4 Cleaning inside window glass and sash of smudges and accumulated dirt.

1.3.6.5 Jet washing of building exterior walls of all buildings. In addition to above consider one more additional washing as required because of weather conditions.

1.3.6.6 Jet washing Consulate boundary walls. In addition to above consider one more additional washing as required because of weather conditions.

1.3.7 Annual Cleaning Requirements shall consist of:

1.3.7.1 Cleaning gutters and down spouts of all collected debris.

1.3.7.2 Cleaning all chandeliers and light fixtures using appropriate methods to restore the original luster to the fixtures. When completed, the light fixtures shall be free from bugs, dirt, grime, dust, and marks. This will include ensuring that all crystal reflectors are individually washed. Please coordinate and perform it along with annual maintenance of light fixtures.

2.0 MANAGEMENT AND SUPERVISION

2.1 The contractor shall designate a representative who shall be always responsible for on-site supervision of the Contractor’s workforce. This supervisor shall be the focal point for the Contractor and shall be the point of contact with U.S. Government personnel. The supervisor shall have sufficient English language skill to be able to communicate with members of the U.S. Government staff. The supervisor shall have supervision as his or her sole function.

2.2 The Contractor shall maintain schedules. The schedules shall take into consideration the hours that the staff can effectively perform their services without placing a burden on the security personnel of the Post. For those items other than routine daily services, the contractor shall provide the COR with a detailed plan as to the personnel to be used and the time frame to perform the service.

2.3 The Contractor shall be responsible for quality control. The Contractor shall perform inspection visits to the work site on a regular basis. The Contractor shall coordinate these visits with the COR. These visits shall be surprise inspections to those working on the contract.

2.4 The Contractor shall control overtime through efficient use of the work force. Individual work schedules shall not exceed 40 hours per week to preclude overtime being part of the standard services provided under the contract.

3.0 LOCATIONS FOR JANITORIAL SERVICES

• All standard services are to be delivered on regular Consulate working days.

Category Area in Sq-m Description US Consulate General Un-Escorted Areas Off 3404 All the Office spaces Cor 1233 Corridor, Lift Lobby Ser 1276 Service room i.e. Janitor, Elect, Mech & Tel Room MR 189 Meeting Room/Conference Room WR 77 Work room RR 368 Rest Room Kit 77 Break room, Pantry (Main kitchen excluded) Escorted Areas Off 1383 All the Office spaces Cor 287 Corridor, Lift Lobby Ser 546 Service room i.e. Janitor, Elect, Mech & Tel Room MR 104 Meeting Room/Conference Room WR 173 Work room RR 19 Rest Room Kit 15 Break room, Pantry

• List of wets area

Space Name Numbers

Restrooms 23

Janitor Closet 6

Pantry 9

Prayer 1

• Fixture Details

Fixtures

Type Count Western closet 43

Wash basin 39

Urinal 10

Shower 6

Kitchen sink 9

Janitor Fixture 6

4.0 PERSONNEL

4.1 General. The Contractor shall maintain discipline at the site and shall take all reasonable precautions to prevent any unlawful, riotous, or disorderly conduct by Contractor employees at the site. The Contractor shall preserve peace and protect persons and property on site. The Government reserves the right to direct the Contractor to remove an employee from the worksite for failure to comply with the standards of conduct. The Contractor shall immediately replace such an employee to maintain continuity of services at no additional costs to the Government. A minimum of 2 qualified and experienced female staff, 3 dedicated staff for exterior cleaning will be required to be working on this contract. (Historical data indicates 14 persons that includes two female staff were working on this contract)

The Contractor’s supervisor is required to always have access to work email. As no internet facility is provided on compound, kindly ensure that the Supervisor and the Project Managers have been provided with smart phones that have internet and access to work emails.

4.2 Standard of Conduct.

4.2.1 Uniforms and Personal Equipment. The Contractor's employees shall wear clean, neat, and complete uniforms when on duty. All employees shall wear uniforms approved by the Contracting Officer's Representative (COR). The contractor’s staff will not be allowed to use the Facilities break room or washing machines or showers in the compound. Such items include, but are not limited to uniforms, personnel equipment, tools, cleaning supplies, equipment and any other operational or administrative items required for the performance of the duties and requirements of this contract.

4.2.2 Neglect of duties shall not be condoned. The Contractor shall enforce no sleeping while on duty, unreasonable delays, or failures to carry out assigned tasks, conducting personal affairs during duty hours, and refusing to render assistance or cooperate in upholding the integrity of the worksite security.

4.2.3 Disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words, actions, or fighting shall not be condoned. Also included is participation in disruptive activities, which interfere with normal and efficient Government operations.

4.2.4 Intoxicants and Narcotics. The Contractor shall not allow its employees while on duty to possess, sell, consume, or be under the influence of intoxicants, drugs or substances that produce similar effects.

4.2.5 Criminal Actions : Contractor employees may be subject to criminal actions as allowed by law in certain circumstances. These include but are not limited to the following actions:

-falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records or concealment of material facts by willful omission from official documents or records.

-unauthorized use of Government property, theft, vandalism, or immoral conduct.

-unethical or improper use of official authority or credentials.

-security violations; or, -organizing or participating in gambling in any form.

4.2.6 The contractor shall have minimum one supervisor, two female, and five male staff as backup always and shall be security cleared by Consulate.

4.3. Notice to the Government of Labor Disputes ; The Contractor shall inform the COR of any actual or potential labor dispute that is delaying or threatening to delay the timely performance of this contract.

4.4. Personnel Security

4.4.1 After award of the contract, the Contractor shall provide the following list of data on each employee who will be working under the contract. The Contractor shall include a list of workers and supervisors assigned to this project. The Government will run background checks on these individuals. It is anticipated that security checks will take three (3) months to perform.

For each individual the list shall include:

Full Name Place and Date of Birth Current Address Emirates Identification Card number Copy of Good Conduct Certificate issued by the DUBAI POLICE

4.4.2 The Government shall issue identity cards to Contractor personnel, after they are approved.

Contractor personnel shall always display identity card(s) on the uniform while providing services under this contract. These identity cards are the property of the US Government. The Contractor is responsible for their return at the end of the contract, when an employee leaves Contractor service, or at the request of the Government. The Government reserves the right to deny access to U.S.-owned and U.S.-operated facilities to any individual.

5.0. MATERIALS AND EQUIPMENT

The contractor shall provide all necessary janitorial supplies and equipment, including mops, brooms, dust rags, detergents, cleaners, etc. to perform the work identified in this contract.

Appendix A details the list of consumables. All equipment and chemicals (shall be green products) shall be approved by the COR/POSHO for use at the Consulate.

6.0. GOVERNMENT FURNISHED PROPERTY/EQUIPMENT

6.1 The Contractor has the option to reject any or all Government furnished property or items (see Attachment 1 - GOVERNMENT FURNISHED PROPERTY). However, if rejected, the Contractor shall provide all necessary property, equipment, or items, adequate in quantity and suitable for the intended purpose, to perform all work and provide all services at no additional cost to the Government. All Government furnished property or items are provided in an "as is" condition and shall be used only in connection with performance under this contract. The Contractor is responsible for the proper care, maintenance, and use of Government property in its possession or control from time of receipt until properly relieved of responsibility in accordance with the terms of the contract. The Contractor shall pay all costs for repair or replacement of Government furnished property that is damaged or destroyed due to Contractor negligence. The Contractor shall ensure that only employees with relevant training and in possession of a valid equipment license issued in the UAE, will operate the Government Furnished Equipment under this Contract.

6.2 The Contractor shall maintain written records of work performed, and report the need for major repair, replacement, and other capital rehabilitation work for Government property in its control.

The Contractor shall physically inventory all Government property in its possession. Physical inventories consist of sighting, tagging, or marking, describing, recording, reporting and reconciling the property with written records. The Contractor shall conduct these physical inventories periodically, as directed by the COR, and at termination or completion of the

The Government shall make the following property available to the Contractor as "Government furnished property" under the contract:

1. BOOM LIFT

2. SCISSOR LIFT

7. INSURANCE

Amount of Insurance. The Contractor is required to provide whatever insurance is legally necessary. The Contractor shall, at its own expense, provide and maintain during the entire performance period the following insurance amounts:

7.1 General Liability (includes premises/operations, collapse hazard, products, completed operations, contractual, independent contractors, broad form property damage, personal injury)

1. Bodily Injury stated in U.S. Dollars: Per Occurrence $50,000

Cumulative $500,000

2. Property Damage stated in U.S. Dollars: Per Occurrence $100000

Cumulative $1million

7.2 The types and amounts of insurance are the minimums required. The Contractor shall obtain any other types of insurance required by local law or that are ordinarily or customarily obtained in the location of the work. The limit of such insurance shall be provided by law or sufficient to meet normal and customary claims.

For those Contractor employees assigned to this contract who are either United States citizens or direct hire in the United States or its possessions, the Contractor shall provide workers’ compensation insurance in accordance with FAR 52.228-3.

The Contractor agrees that the Government shall not be responsible for personal injuries or for damages to: any property of the Contractor, its officers, agents, servants, employees, or any other person arising from an incident to the Contractor's performance of this contract. The Contractor shall hold harmless and indemnify the Government from all claims arising, except in the instance of gross negligence on the part of the Government.

7.3 The Contractor shall obtain adequate insurance for damage to, or theft of, materials and equipment in insurance coverage for loose transit to the site or in storage on or off the site.

7.4 Government as Additional Insured. The general liability policy required of the Contractor shall name "the United States of America, acting by and through the Department of State", as an additional insured with respect to operations performed under this contract.

7.5 Time for Submission of Evidence of Insurance. The Contractor shall provide evidence of the insurance required under this contract within ten (10) calendar days after contract award.

The Government may rescind or terminate the contract if the Contractor fails to timely submit insurance certificates identified above.

8.0. LAWS AND REGULATIONS

8.1 Without additional expense to the Government, the Contractor shall comply with all laws, codes, ordinances, and regulations required to perform this work. In the event of a conflict among the contract and requirements of local law, the Contractor shall promptly advise the Contracting Officer of the conflict and of the Contractor's proposed course of action for resolution by the Contracting Officer.

8.2 The Contractor shall comply with all local labor laws, regulations, customs, and practices pertaining to labor, safety, and similar matters, to the extent that such compliance is not inconsistent with the requirements of this contract.

9.0. TRANSITION PLAN

Within three (3) days after contract award, the Contracting Officer may request that the contractor develop a plan for preparing the contractor to assume all responsibilities for janitorial services. The plan shall establish the projected period for completion of all clearances of contractor personnel, and the projected start date for performance of all services required under this contract. The plan shall assign priority to the selection of all supervisors to be used under the contract.

10. DELIVERABLES

The following items shall be delivered under this contract:

Description Quantity Delivery To Date

11. Quality Assurance and Surveillance Plan (QASP). This plan is designed to provide an effective surveillance method to promote effective contractor performance. The QASP provides a method for the Contracting Officer's Representative (COR) to monitor contractor performance, advise the contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The contractor, not the Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to conduct quality assurance to ensure that contract standards are achieved.

Performance Objective PWS Para Performance Threshold Services.

Performs all janitorial services.

set forth in the performance work statement (PWS)

1 thru 9 All required services are performed and no more than one

(1) customer complaints is received per month

11.1 SURVEILLANCE. The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

11.2 STANDARD. The performance standard is that the Government receives no more than one (1) customer complaint per month. The COR shall notify the Contracting Officer of the

1.1 General Instructions 1 COR 30 days after award

1.2.3. Schedules 1 COR Weekly

4.4.1 List of Personnel 1 COR 10 days after award

9.0. Transition Plan 1 COR 3 days after award

7. Evidence of Insurance 1 COR 10 days after award

8. Licenses/Permits 1 COR date of award complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.212-4, Contract Terms and Conditions-Commercial Items), if any of the services exceed the standard.

11.3 PROCEDURES.

(a) If any Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact the COR.

(b) The COR will complete appropriate documentation to record the complaint.

(c) If the COR determines the complaint is invalid, the COR will advise the complainant. The COR will retain the annotated copy of the written complaint for his/her files.

(d) If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available.

The COR shall determine how much time is reasonable.

(e) The COR shall, as a minimum, orally notify the Contractor of any valid complaints.

(f) If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The COR will review the matter to determine the validity of the complaint.

(g) The COR will consider complaints as resolved unless notified otherwise by the complainant.

(h) Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the Contracting Officer for appropriate action under the Inspection clause

Appendix A

The materials and tools below are only a guideline.

The Contractor shall use only environmentally preferable chemical cleaning-products. The Contractors shall identify products by brand name for each of the following product types and be submitted for COR/ POSHO approval:

a. All-purpose cleaner

b. General degreaser

c. General disinfectant

d. Graffiti remover

e. Chrome and brass cleaner/polish

f. Glass cleaner

g. Furniture polish

h. Floor stripper

i. Floor finisher

j. Carpet cleaner

k. Solvent spotter

l. Gum remover

m. Wood floor finish

n. Bathroom hand cleaner/soap

o. Bathroom disinfectant

p. Bathroom cleaner

q. Bathroom deodorizers

r. Urinal deodorizers

s. Lime and scale remover

t. Sticker’s removers to clean old stains on walls, doors, and windows.

In addition, the Contractor shall provide following non-chemical products containing the maximum feasible number of recovered materials.

(1) Bathroom tissue - The bathroom tissue must contain at least 100% recovered materials and 20% post-consumer content.

(2) Paper Towels - The paper towels must contain at least 100% recovered materials and 40% post-consumer content.

(3) General Purpose industrial wipes - The general-purpose industrial wipes must contain at least 100% recovered materials and 40% post-consumer content.

(4) Plastic trash bags - Plastic trash bags must contain at least 25% post-consumer content. Should be clear.

Information on environmentally preferable products (EPP) is available on the Internet at http://www.epa.gov/opptintr/epp.htm.

All non-chemical products (paper, plastic, etc.) should conform to the Environmental Protection Agency (EPA) Comprehensive Procurement Guide (CPG) if the products are CPG-designated items. CPG information is available on the Internet at http://www.epa.gov/cpg.

Contractors may propose more than one product within a product category and/or

SBU - CONTRACTING AND ACQUISITIONS

http://www.epa.gov/opptintr/epp.htm http://www.epa.gov/cpg propose a product or products addressing more than one product category.

After list of products has been approved by the Contracting Officer’s representative, the Contractor is responsible for using only those approved cleaning chemical products in the building. If for some reason the product is found later to be ineffective, the Contractor.

would otherwise like to propose an alternative product, or the COR would like to propose a more environmentally preferable product, either the Contractor or COR may propose for consideration of an “equal” product.

SECTION 2 - CONTRACT CLAUSES

52.212-4 CONTRACT TERMS AND CONDITIONS – COMMERCIAL ITEMS

(NOV 2023) IS INCORPORATED BY REFERENCE. (SEE SF-1449,

BLOCK 27A)

52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders—Commercial Products and Commercial Services (JAN 2025)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (Jan 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab Covered Entities (Dec 2023) (Section 1634 of Pub. L. 115-91).

(3) 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment. (Nov 2021) (Section 889(a)(1)(A) of Pub. L. 115-232).

X(4) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (Nov 2015).

X (5) 52.232-40, Providing Accelerated Payments to Small Business Subcontractors (Mar 2023) ( 31 U.S.C. 3903 and 10 U.S.C. 3801).

(6) 52.233-3, Protest After Award (Aug 1996) (31 U.S.C. 3553).

X (7) 52.233-4, Applicable Law for Breach of Contract Claim (Oct 2004) (Public Laws 108-77 and 108-78 ( 19 U.S.C. 3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services:

__ (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (Jun 2020), with Alternate I (Nov 2021) (41 U.S.C. 4704 and 10 U.S.C. 4655).

__ (2) 52.203-13, Contractor Code of Business Ethics and Conduct (Nov 2021) (41 U.S.C. 3509)).

__ (3) 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (Jun 2010) (Section 1553 of Pub. L. 111-5). (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009.)

__ (4) 52.203-17, Contractor Employee Whistleblower Rights (Nov 2023) ( 41 U.S.C. 4712); this clause does not apply to contracts of DoD, NASA, the Coast Guard, or applicable elements of the intelligence community—see FAR 3.900(a).

__ (5) 52.204-10, Reporting Executive Compensation and First-Tier Subcontract Awards (Jun 2020) (Pub. L. 109-282) ( 31 U.S.C. 6101 note).

__ (6) [Reserved].

__ (7) 52.204-14, Service Contract Reporting Requirements (Oct 2016) (Pub. L. 111-117, section 743 of Div. C).

__ (8) 52.204-15, Service Contract Reporting Requirements for Indefinite-Delivery Contracts (Oct 2016) (Pub. L. 111-117, section 743 of Div. C).

SBU - CONTRACTING AND ACQUISITIONS

https://www.acquisition.gov/far/52.203-19#FAR_52_203_19 https://www.acquisition.gov/far/52.204-23#FAR_52_204_23 https://www.acquisition.gov/far/52.204-25#FAR_52_204_25 https://www.acquisition.gov/far/52.209-10#FAR_52_209_10 https://www.acquisition.gov/far/52.232-40#FAR_52_232_40 https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title31-section3903&num=0&edition=prelim https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title10-section3801&num=0&edition=prelim https://www.acquisition.gov/far/52.233-3#FAR_52_233_3 https://www.acquisition.gov/far/52.233-4#FAR_52_233_4 https://www.acquisition.gov/far/52.203-6#FAR_52_203_6 https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title10-section4655&num=0&edition=prelim https://www.acquisition.gov/far/52.203-13#FAR_52_203_13 https://www.acquisition.gov/far/52.203-15#FAR_52_203_15 https://www.acquisition.gov/far/52.203-17#FAR_52_203_17 https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title41-section4712&num=0&edition=prelim https://www.acquisition.gov/far/3.900#FAR_3_900 https://www.acquisition.gov/far/52.204-10#FAR_52_204_10 http://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title31-section6101&num=0&edition=prelim https://www.acquisition.gov/far/52.204-14#FAR_52_204_14 https://www.acquisition.gov/far/52.204-15#FAR_52_204_15

X _ (9) 52.204-27, Prohibition on a ByteDance Covered Application (Jun 2023) (Section 102 of Division R of Pub. L. 117-328).

__ (10) 52.204-28, Federal Acquisition Supply Chain Security Act Orders—Federal Supply Schedules, Governmentwide Acquisition Contracts, and Multi-Agency Contracts. (Dec 2023) ( Pub. L. 115–390, title II).

X _ (11)

(i) 52.204-30, Federal Acquisition Supply Chain Security Act Orders—Prohibition. (Dec 2023) ( Pub. L. 115–390, title II).

__ (ii) Alternate I (Dec 2023) of 52.204-30.

X (12) 52.209-6, Protecting the Government's Interest When Subcontracting With Contractors Debarred, Suspended, Proposed for Debarment, or Voluntarily Excluded. (Jan 2025) ( 31 U.S.C. 6101 note).

__ (13) 52.209-9, Updates of Publicly Available Information Regarding Responsibility Matters (Oct 2018) ( 41 U.S.C. 2313).

__ (14) [Reserved].

__ (15) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (Oct 2022) ( 15 U.S.C. 657a).

__ (16) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business Concerns (Oct 2022) (if the offeror elects to waive the preference, it shall so indicate in its offer) (15 U.S.C. 657a).

__ (17) [Reserved] __ (18)

(i) 52.219-6, Notice of Total Small Business Set-Aside (Nov 2020) (15 U.S.C. 644).

__ (ii) Alternate I (Mar 2020) of 52.219-6.

__ (19)

(i) 52.219-7, Notice of Partial Small Business Set-Aside (Nov 2020) (15 U.S.C. 644).

__ (ii) Alternate I (Mar 2020) of 52.219-7.

__ (20) 52.219-8, Utilization of Small Business Concerns (Jan 2025)( 15 U.S.C. 637(d)(2) and (3)).

__ (21)

(i) 52.219-9, Small Business Subcontracting Plan (Jan 2025) ( 15 U.S.C. 637(d)(4)).

__ (ii) Alternate I (Nov 2016) of 52.219-9.

__ (iii) Alternate II (Nov 2016) of 52.219-9.

__ (iv) Alternate III (Jun 2020) of 52.219-9.

__ (v) Alternate IV (Jan 2025) of 52.219-9.

__ (22)

(i) 52.219-13, Notice of Set-Aside of Orders (Mar 2020) (15 U.S.C. 644(r)).

__ (ii) Alternate I (Mar 2020) of 52.219-13.

__ (23) 52.219-14, Limitations on Subcontracting (Oct 2022) (15 U.S.C. 657s).

__ (24) 52.219-16, Liquidated Damages—Subcontracting Plan (Sep 2021) (15 U.S.C. 637(d)(4)(F)(i)).

__ (25) 52.219-27, Notice of Set-Aside for, or Sole-Source Award to, Service-Disabled Veteran- Owned Small Business (SDVOSB) Concerns Eligible Under the SDVOSB Program (Feb 2024) (15 U.S.C. 657f).

__ (26)

SBU - CONTRACTING AND ACQUISITIONS

https://www.acquisition.gov/far/52.204-27#FAR_52_204_27 https://www.acquisition.gov/far/52.204-28#FAR_52_204_28 https://www.govinfo.gov/link/plaw/115/public/390 https://www.acquisition.gov/far/52.204-30#FAR_52_204_30 https://www.govinfo.gov/link/plaw/115/public/390 https://www.acquisition.gov/far/52.204-30#FAR_52_204_30 https://www.acquisition.gov/far/52.209-6#FAR_52_209_6 https://www.govinfo.gov/link/uscode/31/6101 https://www.acquisition.gov/far/52.209-9#FAR_52_209_9 http://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title41-section2313&num=0&edition=prelim https://www.acquisition.gov/far/52.219-3#FAR_52_219_3 http://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title15-section637a&num=0&edition=prelim https://www.acquisition.gov/far/52.219-4#FAR_52_219_4 https://www.acquisition.gov/far/52.219-6#FAR_52_219_6 https://www.acquisition.gov/far/52.219-6#FAR_52_219_6 https://www.acquisition.gov/far/52.219-7#FAR_52_219_7 https://www.acquisition.gov/far/52.219-7#FAR_52_219_7 https://www.acquisition.gov/far/52.219-8#FAR_52_219_8 https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title15-section637&num=0&edition=prelim https://www.acquisition.gov/far/52.219-9#FAR_52_219_9 https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title15-section637&num=0&edition=prelim https://www.acquisition.gov/far/52.219-9#FAR_52_219_9 https://www.acquisition.gov/far/52.219-9#FAR_52_219_9 https://www.acquisition.gov/far/52.219-9#FAR_52_219_9 https://www.acquisition.gov/far/52.219-9#FAR_52_219_9 https://www.acquisition.gov/far/52.219-13#FAR_52_219_13 https://www.acquisition.gov/far/52.219-13#FAR_52_219_13 https://www.acquisition.gov/far/52.219-14#FAR_52_219_14 https://www.acquisition.gov/far/52.219-16#FAR_52_219_16 https://www.acquisition.gov/far/52.219-27#FAR_52_219_27

(i) 52.219-28, Postaward Small Business Program Representation (Jan 2025) (15 U.S.C. 632(a)(2)).

__ (ii) Alternate I (Mar 2020) of 52.219-28.

__ (27) 52.219-29, Notice of Set-Aside for, or Sole-Source Award to, Economically Disadvantaged Women-Owned Small Business Concerns (Oct 2022) (15 U.S.C. 637(m)).

__ (28) 52.219-30, Notice of Set-Aside for, or Sole-Source Award to, Women-Owned Small Business Concerns Eligible Under the Women-Owned Small Business Program (Oct 2022) (15 U.S.C. 637(m)).

__ (29) 52.219-32, Orders Issued Directly Under Small Business Reserves (Mar 2020) ( 15 U.S.C. 644(r)).

__ (30) 52.219-33, Nonmanufacturer Rule (Sep 2021) ( 15 U.S.C. 637(a)(17)).

__ (31) 52.222-3, Convict Labor (Jun 2003) (E.O.11755).

X (32) 52.222-19, Child Labor—Cooperation with Authorities and Remedies (Jan 2025)( E.O.

13126).

__ (33) 52.222-21, Prohibition of Segregated Facilities (Apr 2015).

__ (34)

(i) 52.222-26, Equal Opportunity (Sep 2016) (E.O.11246).

__ (ii) Alternate I (Feb 1999) of 52.222-26.

__ (35)

(i) 52.222-35, Equal Opportunity for Veterans (Jun 2020) ( 38 U.S.C. 4212).

__ (ii) Alternate I (Jul 2014) of 52.222-35.

__ (36)

(i) 52.222-36, Equal Opportunity for Workers with Disabilities (Jun 2020) ( 29 U.S.C. 793).

__ (ii) Alternate I (Jul 2014) of 52.222-36.

__ (37) 52.222-37, Employment Reports on Veterans (Jun 2020) ( 38 U.S.C. 4212).

__ (38) 52.222-40, Notification of Employee Rights Under the National Labor Relations Act (Dec 2010) (E.O. 13496).

__ (39)

(i) 52.222-50, Combating Trafficking in Persons (Nov 2021) (22 U.S.C. chapter 78 and E.O.

13627).

__ (ii) Alternate I (Mar 2015) of 52.222-50 (22 U.S.C. chapter 78 and E.O. 13627).

__ (40) 52.222-54, Employment Eligibility Verification (Jan 2025) ( Executive Order 12989).

(Not applicable to the acquisition of commercially available off-the-shelf items or certain other types of commercial products or commercial services as prescribed in FAR 22.1803.)

__ (41)

(i) 52.223-9, Estimate of Percentage of Recovered Material Content for EPA–Designated Items (May 2008) ( 42 U.S.C. 6962(c)(3)(A)(ii)). (Not applicable to the acquisition of commercially available off-the-shelf items.)

__ (ii) Alternate I (May 2008) of 52.223-9 (42 U.S.C. 6962(i)(2)(C)). (Not applicable to the acquisition of commercially available off-the-shelf items.)

__ (42) 52.223-11, Ozone-Depleting Substances and High Global Warming Potential Hydrofluorocarbons (May 2024) ( 42 U.S.C. 7671, et seq.).

__ (43) 52.223-12, Maintenance, Service, Repair, or Disposal of Refrigeration Equipment and Air Conditioners (May 2024) ( 42 U.S.C. 7671, et seq.).

__ (44) 52.223-20, Aerosols (May 2024) ( 42 U.S.C. 7671, et seq.).

__ (45) 52.223-21, Foams (May 2024) ( 42 U.S.C. 7671, et seq.).

SBU - CONTRACTING AND ACQUISITIONS

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