RFI-AI-Enabled-Statewide-Navigator SOW.pdfRFI-AI-Enabled-Statewide-Navigator SOW.pdf

This is a Scope of Work document issued by the Ohio Department of Veterans Services (ODVS) regarding a Request for Information (RFI) for an AI-enabled Statewide Navigator solution. The ODVS is seeking qualified respondents to provide information on innovative, artificial intelligence-enabled solutions capable of powering a unified Statewide Navigator/Portal designed to deliver personalized customer journeys for Ohio's veterans, service members, families, caregivers, and military-connected populations. The Navigator will function as the State's digital front door, serving as a centralized point of entry that intelligently guides users to relevant federal, state, county, nonprofit, educational, and employment resources based on their individual backgrounds, needs, and eligibility criteria. This solution is intended to streamline access to benefits and services across multiple resource categories tailored to the diverse needs of Ohio's military-connected community.

The document does not specify detailed pricing terms, response deadlines, award dates, contract duration, or renewal options in the provided excerpt. No information regarding set-asides, incumbent contractors, funding sources, or budget amounts is detailed in the available content. Additional documentation such as the complete RFI instructions, evaluation criteria, submission requirements, and timeline would typically be found in supplementary exhibits or addenda to fully understand the procurement parameters and expectations for qualified respondents.