Reference_Questionnaire_.pdf
PDF 95 KB Posted
- Attached to
- Concessionaire Services State and local contract opportunity
- Solicitation number
- 20-25-LS
- Issued by
- Volusia County, Orlando City, Florida
About this file
The document is a Reference Questionnaire for RFP 20-25-LS: Concessionaire Services issued by the City of New Smyrna Beach, Florida. The questionnaire is designed to gather feedback from previous or current clients about a vendor's performance in providing concession services. The form requests recipients to rate the vendor on five key criteria using a 1-5 scale, including fulfilling organizational needs, professionalism, timeliness in concession operations, facility cleanliness, and overall satisfaction. The completed survey must be emailed to purchasing@cityofnsb.com by 5:00 PM on August 6, 2025.
The reference questionnaire allows the City of New Smyrna Beach to collect detailed performance evaluations as part of their vendor selection process. The rating system provides a structured approach to assessing vendor quality, with scores ranging from 1 (poor) to 5 (exceptional), and an N/A option for insufficient knowledge. The form includes space for additional comments about the vendor's service and expertise, enabling respondents to provide more nuanced feedback beyond the numerical ratings. This document appears to be a critical component of the city's vendor evaluation and selection process for concession services.
View the file
Other files for this state and local contract opportunity
| File | Type | Posted |
|---|---|---|
| Concessionaire_Services.pdf | ||
| Concessionaire_Services.pdf | ||
| Reference_Questionnaire_.pdf | ||
| Required_Forms.pdf | ||
| Required_Forms.pdf | ||
| Draft_Contract.pdf | ||
| Draft_Contract.pdf | ||
| Executive_Order.pdf | ||
| Public_Records.pdf | ||
| Executive_Order.pdf | ||
| Federal_Contract_Provisions.pdf | ||
| Public_Records.pdf | ||
| Federal_Contract_Provisions.pdf |
Show all 13
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Text version
Please email this completed survey to: purchasing@cityofnsb.com by 5:00 PM on August 6, 2025.
CITY OF NEW SMYRNA BEACH, FLORIDA
RFP 20-25-LS: CONCESSIONAIRE SERVICES
Reference Questionnaire for: _______________________________
Name and title of Individual completing this form: ______________________________________________________
Name of Organization: ___________________________________________________________________________
Telephone Number: ___________________________________ Email Address: ___________________________
Dates of services received: ________________________________________________________________________
Description of services provided by the above-mentioned firm to your organization: ____________________________
The City of New Smyrna Beach received a proposal from the above-mentioned Firm listing you as a current or previous client. Kindly answer the following questions, then email your completed form. Your response provides valuable information in our evaluation process.
Each criteria listed below shall be rated on a scale of 1 to 5, with 5 representing exceptional and you would hire the firm or individual again; 4 representing above average; 3 representing average; 2 representing below average; 1 representing poor; and N/A representing that you do not have sufficient knowledge of the Firm or individuals past performance.
Item
Criteria
Score (1-5)
1 Rate how successful the vendor was in fulfilling the needs of your organization.
2 Rate the level of professionalism displayed by the vendor.
3 Rate the vendor’s timeliness and ability to facilitate concession operations during the hours needed.
4 Rate the vendor’s compliance maintaining cleanliness of facilities.
Rate your level of overall satisfaction with the vendor.
Is there anything additional you would like to add regarding the level of service and expertise of the firm, or the auditor(s) assigned to your organization?
If yes, please describe.
mailto:purchasing@cityofnsb.com
File details come from the government source that posted it. Updated .