Reference_Questionnaire_.pdf
PDF 95 KB Posted
- Attached to
- Concessionaire Services State and local contract opportunity
- Solicitation number
- 20-25-LS
- Issued by
- Volusia County, Orlando City, Florida
About this file
The document is a Reference Questionnaire for RFP 20-25-LS for Concessionaire Services issued by the City of New Smyrna Beach, Florida. The questionnaire is designed for past or current clients to provide feedback on a vendor's performance for a potential concessionaire services contract. The RFP seeks a contractor to provide concessionaire services with a contract term of three years, with the possibility of one additional two-year renewal, bringing the maximum contract duration to five years. The document requests recipients to rate the vendor on five key criteria using a 1-5 scale, including fulfillment of organizational needs, professionalism, timeliness, facility cleanliness, and overall satisfaction.
The questionnaire is to be completed and emailed to purchasing@cityofnsb.com by 5:00 PM on August 6, 2025. The City will use these reference responses as part of their evaluation process to select the most advantageous proposal. The contract is expected to be revenue-generating for the awarded contractor, with compensation potentially structured as a flat fixed fee, a percentage of sales, or a combination of both. The goal is to select a qualified contractor who can effectively manage concession operations and meet the city's service requirements.
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Other files for this state and local contract opportunity
| File | Type | Posted |
|---|---|---|
| Concessionaire_Services.pdf | ||
| Concessionaire_Services.pdf | ||
| Reference_Questionnaire_.pdf | ||
| Required_Forms.pdf | ||
| Required_Forms.pdf | ||
| Draft_Contract.pdf | ||
| Draft_Contract.pdf | ||
| Public_Records.pdf | ||
| Executive_Order.pdf | ||
| Federal_Contract_Provisions.pdf | ||
| Public_Records.pdf | ||
| Executive_Order.pdf | ||
| Federal_Contract_Provisions.pdf |
Show all 13
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Text version
Please email this completed survey to: purchasing@cityofnsb.com by 5:00 PM on August 6, 2025.
CITY OF NEW SMYRNA BEACH, FLORIDA
RFP 20-25-LS: CONCESSIONAIRE SERVICES
Reference Questionnaire for: _______________________________
Name and title of Individual completing this form: ______________________________________________________
Name of Organization: ___________________________________________________________________________
Telephone Number: ___________________________________ Email Address: ___________________________
Dates of services received: ________________________________________________________________________
Description of services provided by the above-mentioned firm to your organization: ____________________________
The City of New Smyrna Beach received a proposal from the above-mentioned Firm listing you as a current or previous client. Kindly answer the following questions, then email your completed form. Your response provides valuable information in our evaluation process.
Each criteria listed below shall be rated on a scale of 1 to 5, with 5 representing exceptional and you would hire the firm or individual again; 4 representing above average; 3 representing average; 2 representing below average; 1 representing poor; and N/A representing that you do not have sufficient knowledge of the Firm or individuals past performance.
Item
Criteria
Score (1-5)
1 Rate how successful the vendor was in fulfilling the needs of your organization.
2 Rate the level of professionalism displayed by the vendor.
3 Rate the vendor’s timeliness and ability to facilitate concession operations during the hours needed.
4 Rate the vendor’s compliance maintaining cleanliness of facilities.
Rate your level of overall satisfaction with the vendor.
Is there anything additional you would like to add regarding the level of service and expertise of the firm, or the auditor(s) assigned to your organization?
If yes, please describe.
mailto:purchasing@cityofnsb.com
File details come from the government source that posted it. Updated .