Combined_Synopsis_Solicitation_R17PS00052.pdf

Combined Synopsis/Solicitation

BUREAU OF RECLAMATION, MID-PACIFIC REGION

SACRAMENTO, CALIFORNIA

R17PS00052

COMBINED SYNOPSIS/SOLICITATION

TRACY, CA JANITORIAL SERVICE

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with FAR part 13.5 and additional information included in this notice. The Bureau of Reclamation intends to award a Firm Fixed Price Purchase Order with a Base and (4) Option Years in response to this solicitation. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued. This requirement is being set aside 100% for Small Business.

GENERAL INFORMATION

RFQ Number: R17PS00052

Request for Quotation (RFQ) Request for Proposal (RFP) Invitation for Bid (IFB)

North American Industry Classification Code (NAICS): 561720 Size Standard: $18M

Set-aside 100% for Small Business

Quotes are due December 16, 2016 at 12:00pm PT to mmorales@usbr.gov

SITE VISIT

16650 Kelso Road Byron, CA 94515

All Attendees shall submit the adjacent info to mmorales@usbr.gov no later than 3:00pm PT December 6, Thursday December 8, 2016 10:00am PT

-Company Name -Name of Attendee -Position of Attendee -Attendee Phone Number

CLIN # DESCRIPTION QTY Unit of

Issue Unit Price Total Price

00010 Base Year Janitorial Service – Recurring Daily, Weekly, Monthly, Semi-Annual, and Annual Tasks Under PWS Appendix C- Performance Summary

12 Months

00020 Option Year 1 Janitorial Service – Recurring Daily, Weekly, Monthly, Semi-Annual, and Annual Tasks Under PWS Appendix C- Performance Summary

12 Months

00030 Option Year 2 Janitorial Service – Recurring Daily, Weekly, Monthly, Semi-Annual, and Annual Tasks Under PWS Appendix C- Performance Summary

12 Months

00040 Option Year 3 Janitorial Service – Recurring Daily, Weekly, Monthly, Semi-Annual, and Annual Tasks

12 Months

QUOTE/PRICING SCHEDULE

mailto:mmorales@usbr.gov

Under PWS Appendix C- Performance Summary

00050 Option Year 4 Janitorial Service – Recurring Daily, Weekly, Monthly, Semi-Annual, and Annual Tasks Under PWS Appendix C- Performance Summary

12 Months

TOTAL PRICE PROPOSED

Quotes/offers shall be valid for 60 days from the offer due date.

Offeror’s Business Information:

Business Name: _______________________________ _______________________________ Authorized Agent’s Signature/Date

DUNS Number/Cage Code: ______________________

Tax ID Number: _______________________________

Business Size (select one): Large Small

APPLICABLE WAGE DETERMINATION:

Wage Determination No.: 2015-5623 Revision No.: 1 Date of Revision: 06/20/2016

This document can be viewed at:

http://www.wdol.gov/sca.aspx

Please see further instructions for quote submission under Provision 52.212-1 on page 41 of this document.

Documents necessary for quote submission are as follows:

1. The Technical Proposal must also include a Strategic Management Plan no more than 3 pages in length detailing who will be responsible for work being completed on each shift. This plan shall include the name, position title, resume, and references of the individual. This person can be contacted in case problems arise. For the sake of this Solicitation, this person will be known as “Floor Manager” and will be considered “Key Personnel”. A response time for responding to performance concerns shall be enumerated within this plan. Certain information included in the Strategic Management Plan will be incorporated into the contract at time of award and any change in personal mentioned within shall be communicated to the Contracting Officer in accordance with the above mentioned clause.

2. Completed and signed Page 2 and 3 of this document (Pricing sheet)

3. Cost breakdown sheets (if further breakdown is available).

4. Completed FAR Clause 52.212-3

5. Past Performance References http://www.wdol.gov/sca.aspx

Performance Work Statement Tracy Janitorial Services

Revised November 30, 2016

PART 1

GENERAL INFORMATION

1. General: This is a non-personnel services contract for janitorial services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Background: The Bureau of Reclamation has a requirement for Janitorial Services located at 1650 Kelso Road, Byron, CA 94515.

1.2 Scope: The Contractor shall furnish all personnel, labor, equipment, material, tools, supplies, supervision, management, and services, except as may be expressly set forth as Government furnished, and otherwise do all things necessary to perform the work efforts described in this Performance Work Statement (PWS). All work must be performed in accordance with commercial standards, all local, state, and federal laws.

1.3 Objectives:

As a performance-based contract, the requirements are stated in terms of desired results with associated quality standards.

Desired results will be specified by task.

1.4 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable deviance.

1.5 Place of Performance: The work under this contract will be performed at the U.S. Bureau of Reclamation, 1650 Kelso Road, Byron, CA 94515.

1.5.1 Building Locations:

Administration Building (AB) – 16650 Kelso Road, Byron, CA.

Water Quality Building (WQB) – 16650 Kelso Road, Byron, CA.

Biology Office / Laboratory Building (BLB) – 6525 Lindeman Road, Byron, CA.

Operations and Maintenance Building (O&MB) – 6525 Lindeman Road, Byron, CA.

1.6 Period of Performance: The period of performance shall be for one (1) Base Year and four (4) one (1) one (1) year option periods. The Period of Performance shall be as follows:

Base Year January 7, 2017 through January 6, 2018 Option Year 1 January 7, 2018 through January 6, 2019 Option Year 2 January 7, 2019 through January 6, 2020 Option Year 3 January 7, 2020 through January 6, 2021 Option Year 4 January 7, 2021 through January 6, 2022

1.7 Recognized Holidays: The Contractor is not required to perform work on the holidays listed below:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.8 Work Schedule Work Schedule: The Contractor shall provide in writing detailed work schedules and estimated times of service for each building. The Contractor shall submit this work schedule to the CO and the COR prior to beginning. An updated schedule shall be provided to the CO and the COR five (5) days prior to the beginning of each new month as applicable.The hours shall not be changed unless authorized by the Contracting Officer (CO) or his/her designee.

1.9 Contractor Submittals: The Contractor shall submit to the CO and COR all items listed below. Unless otherwise specified these items shall be submitted within two (2) weeks from Date of Award or at the Post Award Conference, whichever is sooner. If the contract is awarded less than 30 days prior to contract starting date, submittals shall be furnished on a schedule mutually agreed upon by the CO and the Contractor.

1.9.1 Certificates of Insurance: The Contractor shall submit for review the certificates of insurance, which shall be in compliance with FAR Clause 52.228-5 Insurance – Work on a Government Installation; and DIAR Clause 1452.228-70 – Liability Insurance – Department of the Interior.

1.9.2 Safety Plan: The Contractor shall submit to the CO and the COR for approval a safety plan to the South-Central California Area Office’s Safety Manager that is in compliance with Reclamation Safety and Health Standards (RSHS), which can be found at the following web site: http://www.usbr.gov/ssle/safety/RSHS/rshs.html

1.9.3 Job Hazard Analysis: The Contractor shall submit to the CO and the COR for approval a Hazard Analysis which shall include a supplier’s “Material Safety Data Sheet” or “OSHA Form 20”, in accordance with FAR Clause 52.223-3 Alternate I.

This plan shall include but shall not be limited to, use of the approved chemical compounds, protection of personnel and protection of areas during service, cleaning, etc., including using proper signage. The COR retains the right to reject any material that may create a safety or health hazard. See Appendix “A” for an example form.

1.9.4 Contractor’s Point of Contact: The Contractor shall provide the name, telephone numbers and addresses of the supervisor and an alternate supervisor in writing. Also, the Contractor shall furnish in writing, the names, and addresses of all personnel performing services prior to beginning work to the COR. This list of employees shall be maintained current during the entire contract period. The contractor shall provide a list of employee’s using privately owned vehicles (POV) and the license plate number of the vehicles used. Individuals that are not a party to this contract shall not be waiting in a POV, assist nor be in the immediate proximity of any employee performing work under the janitorial service contract, unless those individuals have been identified in writing by the Contractor as an employee.

1.9.5 Safety Exposure Report: The Contractor shall maintain records of the number of man hours worked at the SCCAO-Tracy Office each month. The Contractor shall hold monthly safety meetings with all employees working under the janitorial service contract. Minutes of the safety meeting shall be written on the monthly safety report form and turned into the CO and the COR on the last Monday of every month. See Appendix “B”.

1.9.6 Work Schedules: The Contractor shall provide in writing detailed work schedules and estimated times of service for each building. The Contractor shall submit this work schedule to the CO and the COR prior to beginning the janitorial service. An updated schedule shall be provided to the CO and the COR five (5) days prior to the beginning of each new month as applicable.

1.9.7 Quality Control Plan: The Contractor shall submit a Quality Control Plan to the CO and the COR prior to initiating work.

This plan will be approved by the COR prior to initiating work. Refer to Part C. Number 18 for detailed information regarding this plan.

1.9.8 Quality Control Reports: The Contractor shall submit to the CO and the COR the Quality Control Reports in accordance with Part 4. Section 4.19.

1.10 Area Closures: Areas are subject to reduced facilities, most often but not limited to partial to total closure of public areas depending on maintenance work and unplanned repairs in the building. During such closures, the contractor shall not service those facilities unless directed to do so by the COR. Payment shall only be for services provided, if area/facilities are closed, the service shall not be provided; therefore payment shall not be made on closed areas/facilities. The Government shall provide notification to the Contractor at a minimum of 3 days prior to closure, unless an emergency occurs.

1.11 Invoicing: The Contractor shall submit invoices in compliance with RAC 15-13, Reclamation Invoicing Submission Requirements and RAC 13-08, Electronic Invoicing and Payment Requirements –Internet Payment Platform (IPP). The Contractor shall submit a proper invoice containing information outlined in RAC 15-13; specifically include the unit price for each type of service provided and the number of units serviced for each type of service. Invoices not containing the requested information will be rejected and returned.

1.12 Payment: Payment shall be made monthly in arrears at the contract unit price for services performed in accordance with the pricing schedule and as described herein. The Government shall pay the Contractor upon submission of proper invoices for services delivered and accepted for the portion of the work actually performed under the contract in accordance with the Prompt Payment Act.

1.13 Type of Contract: The government intends to award a Firm Fixed Price Contract.

1.14 Contracting Officer’s Representative (COR): Individual to be named in a separate document. The COR coordinates to receive and evaluate deliverables: monitors Contractor performance and notifies Contracting Officer and Contractor of deficiencies: serves as the functional and technical representative for Contracting Officer. The COR is not authorized to make changes to this contract, but will ensure compliance with terms and conditions associated with the resulting contract.

PART 2

DEFINITIONS

2.1 Definitions:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government.

The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.5. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.2. Acronyms:

BOR Bureau of Reclamation COR Contracting Officer Representative COTR Contracting Officer's Technical Representative FAR Federal Acquisition Regulation IAW In Accordance With CO Contracting Officer POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control

PART 3

WORK TO BE PERFORMED BY CONTRACTOR

3.1 General Information:

3.1.1 Administration Building: One, two (2) story building with 8,000 square feet with 15 office rooms, hallways, two document printing / copying rooms, one reception area, one meeting room, one supply room, one break room, one kitchen room, one computer equipment room, one documents storage room, two restrooms, one office combination with mail/file and library room, one utility closet with wash basin, one interior carpeted concrete landing with two stairways, two exterior concrete stairways with landings, and one exterior concrete ramp entry with adjoining steps. The interior floors are carpet on concrete except the kitchen which is sealed concrete and the two bathrooms with linoleum flooring. Walls are painted, textured concrete, and painted drywall. Entry doors are glass and office windows.

3.1.2 Water Quality Building: Consists of two (2) restrooms with linoleum on concrete flooring. Only service required in this building is cleaning the two restrooms twice a week.

3.1.3 Biology Office / Laboratory Building: Building is 2,370 square feet with services for one office, one computer / copy room, one meeting room, one kitchen with epoxy linoleum; floors are carpet, one laboratory with tile flooring, two restrooms with linoleum floors and office windows. Building utilizes a septic tank and leach field disposal systems. Surface drainage at both locations goes to either the Delta-Mendota Canal or to an adjacent watercourse.

3.1.4 Operation and Maintenance (O&M) Building: Building is 1,600 square feet with two office rooms, hallway, one locker room, one break room / kitchen combination, interior floors are sealed concrete, two restrooms with tile floors and where one has a tiled shower, one exterior concrete stairs and two concrete landings, and office windows. Building utilizes a septic tank and leach field disposal systems. Surface drainage at both locations goes to either the Delta-Mendota Canal or to an adjacent watercourse.

3.2 Contractor Furnished Property and Supplies: When purchasing supplies and materials for use under this contract, Contractor must keep in mind that both the Biology/Laboratory and O&M Buildings utilize a septic tank and leach field disposal systems. Surface drainage at both locations goes to either the Delta-Mendota Canal or to an adjacent watercourse.

3.2.1 Property: The contractor shall be required to furnish all equipment necessary to provide the janitorial services.

3.2.2 Supplies: The contractor shall provide all necessary supplies and equipment to provide the janitorial services specified in the contract. This shall include, but is not limited to, such things as; ladders, vacuum cleaners, mops and buckets, floor brushes, brooms, paper towels, garbage bags, toilet seat liners, toilet tissue, toilet deodorants, deodorant blocks for all urinals, etc., to satisfactorily perform the services specified herein.

3.2.2.1 Cleaning Agents: The following are definitions and specifications for the major types of cleaning agents and supplies which shall include, but is not limited to, the materials necessary to comply with this contract. The Contractor shall submit a list of all materials, and their Material Safety Data Sheets (MSDS), for approval before use. Soap, soap compounds and biodegradable detergents shall be used. If the Contractor uses a cleaning compound containing disinfectants or deodorant in lieu of applying these materials separately, the label shall state that the compound is biodegradable and contains disinfectants and/or deodorants. The manufacturer’s instructions shall be followed in mixing the proper strength solution of application.

Different cleaning agents or compounds shall not be mixed together unless permitted by the manufacturer’s instruction and approved by the COR.

3.2.2.2 Germicidal Disinfectants: Only standard commercial germicidal disinfectants shall be used. The manufacturer’s instructions shall be followed when mixing the proper strength solution for application use. The disinfectants may be mixed with the cleaning solution if the manufacturer’s instructions on the disinfectant’s label do not prohibit it.

3.2.2.3 Deodorizer: Deodorant shall be a material packaged and marketed for use as a deodorizer. The manufacturer’s instructions shall be followed when mixing the proper strength solution for application use. The deodorant may be mixed with the cleaning solution if the manufacturer’s instructions on the deodorant’s label do not prohibit it.

3.2.2.4 Toilet Tissue: Toilet tissue shall meet or exceed Federal Specification A-A-697 for paper, toilet tissue. This is a white, two-ply, unglazed, soft, clean, roll paper of the quality normally used at Federal office buildings and military installations.

3.2.2.5 Deodorant Cakes: Deodorant cakes for the urinals shall meet or exceed Federal Specification P-D-215 for Deodorant, Toilet Cakes. Cake shall be 100% paradichlorobenzene and perfume firmly pressed into the hard cake. Minimum size is 3/4” thick, weighing 4 ounces. The cake can be furnished with or without a hanger.

3.2.2.6 Trash Receptacle Liners: Trash receptacle liners for waste baskets shall be polyethylene of 0.25” minimum thickness or thicker, and the proper size to fit for existing trash receptacles.

3.2.2.7 Hand Soap: Hand soap shall be manufactured for use in existing mechanical soap dispensers and shall be biodegradable, phosphate-free, and anti-bacterial.

3.2.2.8 Paper Towels: Paper towels shall be strong, pliable and absorbent. Towels shall be the same size to fit and work in existing automatic dispensers.

3.2.2.9 Equipment: All equipment not covered in other sections of this contract, shall be of commercial quality and in a condition to adequately and safely perform services for which intended.

3.3 Restroom Closure during Cleaning: Restrooms shall be closed to the public when cleaning services are in progress. The Contractor shall place their closed for cleaning sign in the front of the entry door.

3.4 Work Schedule: All work shall be completed Monday thru Friday between the hours of 7:30 a.m. and 1:00 p.m.

3.5 Daily Services:

3.5.1 Floors - Carpeted: An industrial type vacuum cleaner shall be used to remove all visible particles to include, but not limited to: dust, lint, paper, rubber bands, string, thumbs tacks, staples, sand, dirt, mud, leaves, twigs, food, seeds, erasers and other miscellaneous debris. Visible inspection reveals clean premises. Vacuuming under and around all floor mats, desks and chairs is also required. Tile/Linoleum/Sealed Concrete: Sweep and mop to remove including but not limited to any dust, debris, dirt, etc.

3.5.2 Trash Receptacles: The Contractor shall remove trash from the buildings and deposit it in the designated containers.

New polyethylene liners shall be reinstalled in cans and waste baskets, especially the feminine hygiene receptacles. Recycled paper products placed in separate containers by the Government work stations, shall be collected and placed in receptacles provided for such material. .

3.5.3 Restrooms: Thoroughly clean all restrooms, and sinks to include: damp mopping of floors with a disinfectant deodorizing cleaning solution, cleaning and disinfecting all toilets, sinks, urinals. Thoroughly wash all walls, stall walls, stall doors and window ledges to remove all dirt, hand prints, smudges, or other foreign matter. A disinfectant cleaner shall be used to restore surface to a streak-free original condition. Clean all mirrors. Shower: Wash and clean of any and all dirt, residue, etc., the shower stall located in the O&M Building restroom with a disinfectant and deodorizing cleaning solution.

3.5.4 Break Rooms/Kitchens/Meeting Rooms: Clean sinks and counters, mop floors, wipe down cabinets and tables. Must use independent cleaning rags/cloths from restrooms.

3.5.5 Recyclables: Empty recycles bins and place cardboard into designated containers outside of the buildings.

3.5.6 Refill Consumables: To include, but not limited to: toilet paper, seat cover liners, paper towel dispensers, soap dispensers, etc.

3.6 Twice Weekly Services: Water Quality Building restrooms will be cleaned twice a week on Tuesday’s and Thursdays (NO other area in Water Quality Building is to be cleaned). Thoroughly clean to include: damp mopping of floors with a disinfectant deodorizing cleaning solution, cleaning and disinfecting all toilets, sinks, urinals. Thoroughly wash all walls to remove all dirt, hand prints, smudges, or other foreign matter. A disinfectant cleaner shall be used to restore surface to a streak-free original condition. Clean all mirrors.

3.7 Weekly Services:

3.7.1 Mats: Clean mats at all entry doors and by reception area.

3.7.2 Handrails: Clean all interior handrails of dust, dirt, smudges, etc., with a germicidal disinfectant. Water shall be changed as needed to ensure clean, odor and streak free surface.

3.7.3 Entry Doors and Interior Windows: Remove all accumulations of dust, dirt, smudges, hand prints, water stains, etc., from the surface and tracks using an appropriate grade and type of glass cleaner and cleaner for tracks. The surface shall be kept clean and free of all streaks. The tracks shall be kept clean and free of dust, dirt, bugs, etc.

3.8 Monthly Services:

3.8.1 Chairs: Vacuum all cloth chairs and wipe clean vinyl chairs of all accumulations of dust, dirt, smudges, etc., with a germicidal disinfectant. Water shall be changed as needed to ensure clean, odor and streak free surface.

3.8.2 Dust: Fire extinguishers and defibrillator cabinets (exterior of cabinets only), ceiling surfaces including HVAC vents. To include, but not limited to: document production rooms, offices’ computer and equipment, pictures, plaques and other displays in offices, hallways and meeting rooms, door windows, etc.

3.8.3 Wall Surfaces and Fixtures: Clean to include but not limited to floor boards, fans, bulletin boards, etc., free of smudges and dirt.

3.8.4 Cobwebs: Remove cobwebs with a treated dust mop, vacuum cleaner or other appropriate equipment used to leave area clean and free of all cobwebs and other foreign materials.

3.8.5 Window Blinds: Remove all accumulations of dust, dirt, smudges, etc., with a germicidal disinfectant. Water shall be changed as needed to ensure clean, odor and streak free surface.

3.8.6 Floors: Clean and wax linoleum/tile/sealed concrete flooring.

3.8.7 Exterior Entryways: Clean entryways, landings, stairs, ramps and decks of leaves, dirt, etc., and clean outside boot scrapers.

3.9 Semi-Annual Services:

3.9.1 Doors /Windows: Clean and/or wash of all accumulations of dust, dirt, smudges, water stains, etc., all interior and exterior windows and doors. The surfaces shall be kept clean and free of all streaks. The tracks shall be kept clean and free of dust, dirt, bugs, etc. Removal of interior or exterior door and/or window covering shall be made as necessary by the contractor.

Must be scheduled in advance through the COR.

3.9.2 Carpets: Shampoo clean carpets. Water shall be changed as needed to ensure clean, odor free surface. Must be scheduled in advance through the COR.

3.9.3 Floors: Strip and wax linoleum/tile/sealed concrete flooring. Must be scheduled in advance through the COR.

3.10 Annual Services:

3.10.1 Chairs: Shampoo clean all cloth chairs. Water shall be changed as needed to ensure clean, odor free surface. Must be scheduled in advance through the COR.

3.10.2 Doors /Windows: Clean and/or wash of all accumulations of dust, dirt, smudges, water stains, etc., all interior and exterior windows and doors. The surfaces shall be kept clean and free of all streaks. The tracks shall be kept clean and free of dust, dirt, bugs, etc. Removal of interior or exterior door and/or window covering shall be made as necessary by the contractor.

Must be scheduled in advance through the COR.

3.10.3 Carpets: Shampoo clean carpets. Water shall be changed as needed to ensure clean, odor free surface. Must be scheduled in advance through the COR.

3.10.4 Floors: Strip and wax linoleum/tile/sealed concrete flooring. Must be scheduled in advance through the COR.

PART 4

CONTRACTOR’S RESPONSIBILITIES:

4.1 Commencement of Work: To ensure continuity of essential services, the successful bidder shall be prepared to fully commence work on the start date of this contract and should not assume that government or the previous contractor will be available to guide, direct, or specifically orientate the Contractor.

4.2 Contractor Work Responsibilities: The Contractor’s work shall include, but is not limited to, all job planning, programming, scheduling, administration, inspection, and management necessary to accomplish specified services. The contractor is responsible for providing supervision and conducting a quality control inspection of the services that are being provided. The Contractor is responsible for making sure that all janitorial services have been performed in a timely manner and have met the standards of the contract for each type of service required. These standards may be found in Part B.

4.3 Communication: SCCAO-Tracy Office phone numbers for maintenance and management shall be given to the Contractor for emergency calls. The Contractor shall provide a phone number or the phone numbers of Contractor employee(s) during hours of service for discussion of contractual matters. Phone message machine is an acceptable point of contact as long as the response to the phone call is initiated within two hours of the time of the message. Once COR has notified the contractor, this shall be considered official notification when called for service related issues.

4.4 Personnel: The Contractor shall provide a minimum of two (2) or an adequate number of fully qualified personnel to perform the work specified herein and promptly investigate complaints of poor performance. The Contractor shall comply with all Government regulations posted. If the Contractor chooses to accomplish the work by subcontract, sub-Contractor must still be able to provide the required service within the established time limits. It shall be the Contractors responsibility to ensure that sub-Contractor’s personnel fulfill the requirements of the contract. All personnel employed under this contract shall be legal residents of the United States. All personnel shall be qualified to perform the tasks assigned in accordance with Government Regulations. The Contractor and personnel are directed to be safety conscious. A list of authorized personnel shall be provided to the COR before any work commences or as new employees are obtained. Failure to follow safety precautions will be considered unsatisfactory service and could result in a citation or a contractor caused work stoppage.

4.5 Conduct: The Contractor shall conform and require Contractor employees to conform to similar standards of conduct as Government personnel. Personal conditions such as being under the influence of intoxicating beverages, drugs, etc., which may interfere with the performance of the contract services or affect the safety of the employee or others will not be permitted.

Misconduct of the kind set forth in this paragraph shall cause the Contractor to take disciplinary action against Contractor employees, which may result in the immediate removal of employee from Government property and removal from continued work under the contract. When it is necessary to remove Contractor personnel the Contractor shall immediately provide a qualified replacement to carry out the services performed.

4.6 Identification: The Contractor shall have identity badges or clothing with the company name to identify them as Contractor’s personnel.

4.7 Unsafe Conditions: Work shall be halted by the CO or the COR if an unsafe condition exists or will develop if work continues. The Contractor shall have no basis for compensation should such a work stoppage cost the Contractor damages.

Work shall not resume until the condition is corrected. The Contractor shall immediately notify the COR of all cases of death, occupational disease or injury which occurs within the scope of this contract.

4.8 Safety and Health Codes: The Contractor shall comply with all pertinent provisions of the Bureau of Reclamation “Safety and Health Standards” manual and applicable state and local health and safety codes.

4.9 Safety Program: The Contractor shall formulate and furnish to the COR in writing a comprehensive program to implement the general policies and procedures for safe janitorial service. It shall include provisions for safe use of cleaning agents and proper use of equipment. The Contractor shall evaluate his cleaning equipment on a quarterly basis, equipment that is worn and in poor condition shall be replaced immediately. Equipment and materials used in the janitorial services of the facilities shall be kept in good serviceable conditions at all times. All cleaning agents shall be properly labeled and a material safety data sheet (MSDS) for each chemical used in cleaning under this contract shall be kept in a binder and given to the COR. The MSDS binder shall be updated on quarterly basis. Chemical data sheets no longer used shall be removed and new chemical data sheets shall be placed in the binder prior to the use of the new chemical. All personnel conducting the service shall be properly trained by the Contractor in the safe use and handling of these chemicals used. The Contractor is responsible for using any required safety equipment such as gloves and eye protection while conducting the janitorial service.

4.10 Equipment: The equipment used by the contractor for the specified services shall be in operating condition and shall be maintained in order to provide the services required in this contract. The Contractor’s equipment and vehicles shall meet all Federal, State and OSHA standards. All equipment shall be of commercial grade and quality.

4.11 MSDS: The Contractor shall submit a Material Safety Data Sheet (MSDS) and product information sheet or label for each chemical used. This information shall be given to the COR before work begins.

4.12 Hazard Analysis: The Contractor shall submit a Job Safety Hazard Analysis on all phases of the work to be performed prior to the start of service. A sample format is attached in Appendix A.

4.13 Safety Meetings: The Contractor shall submit a report containing the minutes of the Contractor’s monthly safety meetings as required in Reclamation Safety and Health Standard manual under Section 3.4. A report of each meeting shall be submitted to the COR on the last Monday of each month. A sample format is attached in Appendix B.

4.14 Accident Report Procedure: In the event of an accident involving the Contractor while in performance of the contract the Contractor shall submit a report to the COR, no later than two working days from the time of the event. The report shall include the following: 1) the time and date of the occurrence, 2) the place of occurrence, 3) a list of personnel directly involved,

4) a narrative description of the accident that includes a chronological order of facts and circumstances leading to mishap, the results of the investigation and an analysis to include a discussion of all cause factors listed, findings, recommendation, and any corrective action taken and 5) the signature of the supervisor at the time of the accident. The Contractor shall maintain an accurate record of the event and shall report to the CO and the COR in the manner prescribed by the CO. All accidents resulting in death, traumatic injury, occupational disease, and damage to property, materials, supplies, and equipment incidental to work performed under this contract shall be reported immediately.

4.15 Call-out Number: The Contractor shall maintain a telephone number from 7:30 AM to 4:30 PM seven (7) days per week.

The contact may be a person or answering service or machine. Once the COR has notified this contact, the Contractor shall be considered officially notified when called for problems or other work related items.

4.16 Lost and Found: The Contractor shall report to the COR, all personal articles found by the Contractor or Contractor employees shall be turned in on the same day found. The Contractor shall report any and all loss, damage and/or theft of Contractor equipment and/or supplies and the cost for repair or replacement.

4.17 Quality Control: The Contractor is responsible for establishing and maintaining adequate quality control to ensure satisfactory performance of contract work in accordance with the specifications. This feature will be assured by a comprehensive Quality Control Plan developed by the Contractor and submitted to the CO and COR within two (2) weeks of contract award. The Government will monitor all work to ensure compliance with the Contractor’s Quality Control Plan and that the Contractor's performance meets contract specifications. The plan shall depict in detail, an inspection system covering all work performed under this contract. This Plan shall include the following: 1) Identifying inspector(s), contact information, their vehicle, and work schedule; 2) inspection schedule, minimum 4 times per year.

4.18 Quality Control Reports: The quality control report shall be turned in to the CO and COR for review following each inspection. The quality control report shall be typed and shall be submitted as part of the Contractor Quality Control Program.

These reports shall, at a minimum, include the following information: 1) inspector’s name, 2) date, 3) deficiencies encountered,

4) any corrective action taken, 5) safety violations, 6) questions/concerns from Government personnel, 7) temporarily area closures, and 8) additional comments or suggestions.

4.19 Performance Evaluation Meetings: The Contractor shall meet with the COR (or a designated, representative) monthly, or as determined necessary by the COR, to discuss performance. However, a meeting shall be held not later than one normal workday after a Contract Deficiency Report (CDR) is issued. Mutual effort will be made to resolve any and all problems identified. Written minutes of these meetings shall be prepared and signed by the COR, the Contractor, or their designated representatives.

PART 6

GOVERNMENT RESPONSIBILITIES:

6.0 Inspections: The Government shall inspect the Contractor’s performance in all functional areas under this contract and shall reserve the right to use whatever additional surveillance procedures are deemed appropriate. Contractor services shall be inspected using the random sampling method, the planned sampling method, and 100% inspection method or customer complaint. The Government reserves the right to change or alter the type of inspection plan at its discretion at any time. As a checklist guide the COR may use at their discretion the Performance Summary attached in Appendix C.

6.1 Performance Based Plan:

6.1.1 Monitoring Performance: During the course of the evaluation period, the COR will track Contractor performance.

Interim (mid-term) evaluations may be provided to identify strengths and weaknesses in the Contractor's performance during the period being evaluated. At the end of the period, the COR will assess the Contractor's performance in accordance with the Quality Assurance Surveillance Plan (QASP) and report to the Contracting Officer.

6.1.2 Contractor Self-Assessment: Following each evaluation period, the Contractor may provide a written self-assessment of its performance to the COR to be considered in its report to the CO. The self-assessment shall be submitted not later than 5 working days after the end of each evaluation period. The self-evaluation shall not exceed two (2) pages. The self-assessment shall address both the strengths and weaknesses of the Contractor's performance during the evaluation period. Where deficiencies in performance are noted, the Contractor shall describe the actions planned or taken to correct such deficiencies and avoid their recurrence. The self-assessment itself will NOT be the basis for the payment determination.

6.1.3 COR Recommendation: The COR will consider all evaluations and any other pertinent information, including Contractor self-assessment, and will prepare a report to the CO with findings and recommendations. The Contractor will be provided a copy of the draft findings and recommendations of the COR and will be afforded the opportunity to identify factual errors. The COR's draft recommendation is not subject to negotiation and the COR will not engage in discussions with the Contractor.

Any errors identified by the Contractor will be addressed by the COR in its final report. The Contractor will be provided a copy of the final COR report at the same time the report is submitted to the CO.

6.1.4 Payment Determination: The CO may meet with the COR to discuss the COR's report. The CO will make a final determination in writing as to the percentage of work successfully completed, and the resulting payment to be made. A copy of the determination will be provided to the Contractor no later than 45 calendar days after the end of the period being evaluated.

All CO decisions regarding payment calculations are unilateral decisions made solely at the discretion of the Government.

6.1.5 Deduction: Notwithstanding any other clause of this contract, payment calculations will be made after receipt of proper invoices for services delivered and accepted for the portion of the work actually performed under the contract.

6.1.6 Quality Assurance Surveillance Plan: The Quality Assurance Surveillance Plan is one evaluation method the Government uses to perform surveillance to determine whether the Contractor meets the standards of performance as defined in the Performance Work Statement. The absence of a QASP for any contract requirement, however, shall not detract from its enforceability or limit the rights or remedies of the Government under any other provision of the contract in determining the quality of the Contractor performance.

Attachments:

1) QASP

2) PRS

Attachment 1

QUALITY ASSURANCE SURVEILLANCE PLAN

PERFORMANCE

REQUIREMENT SUMMARY

ACCEPTABLE

QUALITY LEVEL

MEANS OF

MEASUREMENT

Contractor shall comply with the Performance Work Statement’s Part B - Work to be Performed.

1. Timeliness:

Required turnaround time met 98% of the time.

2. Quality:

Analyses are within required tolerances 95% of time.

COR Surveillance:

100% review or periodic (depending on tasks) using Performance Summary in Appendix C

Attachment 2

PERFORMANCE REQUIREMENTS SUMMARY TABLE

PERFORMANCE OBJECTIVE LOCATION PERFORMANCE

STANDARD

PERFORMANCE

ASSESSMENT

METHOD

A S N E E D E D S E R V I C E S

Spot Clean Carpet AB, BLB No visible dirt, paper, other particles or stains

Random Inspection Customer Complaint

D A I L Y S E R V I C E S

Empty Office Trash Receptacles ALL Put in designated dumpster Random Inspection Customer Complaint

Remove Food and Other Organic Receptacles ALL Put in designated dumpster Random Inspection

Customer Complaint

Empty Recyclables Bins ALL Put in designated outside receptacles

Random Inspection Customer Complaint

Clean Restroom Fixtures ALL No spots, streaks or dust Random Inspection Customer Complaint

Clean Restroom panels and stall doors ALL No spots, streaks or dust on steel trimming Random Inspection Customer Complaint

Clean Shower Stall O&MB No spots, streaks or cleaning residue, sanitized odor

Random Inspection Customer Complaint

Clean Sinks ALL No food, waste, cleaning residue or stains

Random Inspection Customer Complaint

Clean Urinals ALL No urine / other effluents or stains; clean water and sanitized odor

Random Inspection Customer Complaint

Clean Toilets ALL No excrement / other objects or stains; sanitized odor

Random Inspection Customer Complaint

Clean Mirrors ALL No spots, streaks or cleaning residue

Random Inspection Customer Complaint

Clean Kitchen Counter Tops ALL No food, spots, spills or cleaning residue

Random Inspection Customer Complaint

Clean Kitchen, Lunch Room, Break Room Cabinets and Lockers ALL Clean exposed surfaces and hardware Random Inspection Customer Complaint

Clean Appliances ALL Clean exposed surfaces and hardware

Random Inspection Customer Complaint

Refill Consumables ALL Refill containers and designated loose items; ready for use

Random Inspection Customer Complaint

Sweep and Mop Linoleum/Tile/Sealed Concrete Floors

ALL No visible dirt, particles, stains or smudges

Random Inspection Customer Complaint

Vacuum Carpets; under Tables, move Chairs, Trash Receptacles, AB, BLB No objectionable dirt, particles or debris Random Inspection Customer Complaint

STANDARD

PERFORMANCE

ASSESSMENT

METHOD

mats

Clean ALL Tables: Meeting Rooms, Break Room, Offices, Duplicating Rooms

ALL No dust, spider webs, smudges or stains

Random Inspection Customer Complaint

W E E K L Y S E R V I C E S

Clean Mats at Entry Ways ALL No visible dirt, paper, other particles or stains

Random Inspection Customer Complaint

Clean Handrails ALL No visible dust, smudges or stains

Random Inspections Customer Complaint

Clean Trash Receptacles Containers ALL No visible refuse, liquids, or stains or smells Random Inspection Customer Complaint

Dust Office Computer, desks, Equipment, and Book shelves ALL Clean exposed surfaces of dust, spider webs Random Inspection Customer Complaint

Dust Window Offices (Interior Side) ALL Clean exposed surfaces, frames of dust Random Inspection Customer Complaint

Clean Door Windows (Interior & Exterior) ALL Clean screens and accessible glass on doors Random Inspection Customer Complaint

S E M I - W E E K L Y S E R V I C E S

Clean only restrooms which should include: toilets, sinks, urinals, walls, mirrors, and mopping of floors.

WQB No visible dirt, particles, recent stains, or smudges.

Random Inspection Customer Complaint

M O N T H L Y S E R V I C E S

Clean/Sweep EXTERIOR Entryways, Stairs, Ramp Landings and Decks

ALL No visible dirt, particles or recent stains

Random Inspections Customer Complaint

Clean Boot Scraper-Brush AB, O&MB No visible mud or dirt Random Inspection Customer Complaint

Dust Window Blinds ALL No dust or spider webs Random Inspection Customer Complaint

Clean Walls Surface, Floor to 6-ft Height ALL No dust, smudges or spider webs, stains Random Inspection Customer Complaint

Dust Wall Surface, Above 6-ft ALL No objectionable dust or spider webs

Random Inspection Customer Complaint

Clean/Dust Wall Fixtures; Floor to 6-ft Height ALL No dust, smudges or spider webs Random Inspection Customer Complaint

Dust Wall Fixtures; Above 6-ft Spider webs ALL No objectionable dust or spider webs Random Inspection Customer Complaint

Dust Fire Extinguisher & Defibrillator Cabinets ALL

Clean door and window on

EXTERIOR OF CABINETS

ONLY

STANDARD

PERFORMANCE

ASSESSMENT

METHOD

Dust Ceiling Surfaces no Spider webs ALL No objectionable dust, smudges or spider webs Random Inspection Customer Complaint

Dust Ceiling HVAC Vents ALL No objectionable dust, smudges or spider webs

Random Inspection Customer Complaint

Dust Ceiling Light Fixtures ALL No objectionable dust, smudges or spider webs

Random Inspection Customer Complaint

Dust Ceiling Other Fixtures ALL No objectionable dust, smudges or spider webs

Random Inspection Customer Complaint

Wax Linoleum/Tile/ Sealed Concrete Floors ALL No visible dirt, particles, stains or smudges Random Inspection Customer Complaint

Clean/Vacuum ALL Chairs:

Meeting Room, Break Room, Offices

ALL No dust, spider webs, smudges, debris or stains

Random Inspection Customer Complaint

S E M I - A N N U A L S E R V I C E S

Clean ALL Windows (Interior & Exterior) ALL Clean glass and frames, no dust, smudges or spider webs Random Inspection Customer Complaint

Strip & Wax ALL Tile, Linoleum, Sealed Concrete Floors ALL No visible dirt, particles, stains or smudges Random Inspection Customer Complaint

Clean Carpet & Shampoo AB, BLB No visible dirt, paper, other particles ,stains and odor free

Random Inspection Customer Complaint

A N N U A L S E R V I C E S

Shampoo clean ALL Fabric Chairs:

Meeting Room, Break Room, Offices

ALL No visible stains and odor free Random Inspection Customer Complaint

Clean ALL Windows (Interior & Exterior) ALL Clean glass and frames, no dust, smudges or spider webs Random Inspection Customer Complaint

Strip & Wax ALL Tile, Linoleum, Sealed Concrete Floors ALL No visible dirt, particles, stains or smudges Random Inspection Customer Complaint

Clean Carpet & Shampoo AB, BLB No visible dirt, paper, other particles ,stains and odor free

Random Inspection Customer Complaint

O T H E R S E R V I C E S

Supply Cleaning Equipment ALL Supply Random Inspection Customer Complaint

Supply Cleaning Supplies ALL Supply environmentally benign and hypo-allergenic

Random Inspection Customer Complaint

Store Equipment and Supplies ALL Store equipment and supplies in janitor closets ONLY

Random Inspection Customer Complaint

Dispose of Waste Water and Cleaning Products ALL

Dispose in janitor wash tub in Admin Building Dispose in washtub in O&M Building

APPENDIX A

JOB HAZARD ANALYSIS

COMPANY:

CONTRACTOR:

TYPE OF SERVICE:

PRINCIPAL STEPS: POSSIBLE HAZARDS: PREVENTION OR CONTROL:

1.

2.

3.

4.

5.

6.

7.

8.

This hazard analysis has been reviewed by all partners and employees who shall be working on Government Property.

CONTRACTOR: DATE:

(Signature)

APPENDIX B:

MONTHLY SAFETY REPORT

CONTRACTOR NAME:

CONTRACTOR SIGNATURE: DATE:

TOPIC:

MEETING SUMMARY:

ACTION REQUIRED:

TABLE OF CONTENTS

COMMERCIAL CLAUSES PAGE

1 52.252-2 Clauses Incorporated by Reference 21 2 52.203-99 Prohibition on Contracting with Entities that Require Certain Internal

Confidentiality Agreement (DEVIATION 2015-02)

3 52.212-4 Contract Terms and Conditions--Commercial Items 22 4 52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive

Orders--Commercial Items

5 52.217-8 Option to Extend Services 32 6 52.217-9 Option to Extend the Term of the Contract 33 7 1452.201-70 Authorities and Delegations 33 8 1452.228-70 Liability Insurance – Department of Interior 34 9 DOI-AAAP-0028 – Electronic Invoicing and Payment Requirements – Invoice Processing

Platform

10 WBR 1452.223-81 Safety and Health – Bureau of Reclamation 35 11 WBR 1452.223-82 Protecting Federal Employees and the Public from Exposure to

Tobacco Smoke in the Federal Workplace – Bureau of Reclamation

12 WBR 1452.237-80 Security Requirements--Bureau of Reclamation 36 1 52.252-1 Solicitation Provisions Incorporated by Reference 39 2 52.209-5 Certification Regarding Responsibility Matters 39 3 52.212-1 Addendum Instructions to Offerors--Commercial Items 41 4 52.212-2 Evaluation – Commercial Items 42 5 1452.215-71 Use and Disclosure of Proposal Information--Department of the Interior 42 6 ET 02-20 Authorized Workers Notice to Potential Bureau of Reclamation Contractors 43 7 DIAPR 2012-05 Class Deviation - Limitation with Respect to Felony Criminal Convictions and Delinquent Tax Debts

8 WBR 1452.211-80 Notice of Intent to Acquire Metric Products and Services – Bureau of Reclamation

9 WBR 1452.225-82 Notice of World Trade Organization Government Procurement Agreement Evaluations--Bureau of Reclamation

SOLICITATION CLAUSES

1 52.252-2 Clauses Incorporated by Reference February 1998

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text.

Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

http://www.acquisition.gov/far/ http://farsite.hill.af.mil/

Clauses Title Date 52.203-17 Contractor Employee Whistleblower Rights and Requirement to Inform

Employee of Whistleblower Rights

SEP 2013

52.204-13 System for Award Management Maintenance JUL 2013

52.223-3 Hazardous…