Questions and Answers.pdf

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Attached to
RFP No. 26-2993-8JOK - Pharmaceutical and Related Services
Solicitation number
RFP-126308
Issued by
Henrico County, Virginia

About this file

This Questions and Answers document pertains to RFP No. 26-2993-8JOK issued by Henrico County, Virginia, for Pharmaceutical and Related Services to support the Henrico County Jail System under the Sheriff's management. The document addresses inquiries submitted by prospective bidders regarding the solicitation requirements, scope of work, and contractual terms. Key clarifications included in the Q&A address pharmaceutical service delivery requirements, staffing qualifications, supply chain management, billing procedures, and compliance with state and federal regulations applicable to jail pharmaceutical services. The responses provide bidders with essential information to prepare accurate and compliant proposals for providing when-needed pharmaceutical and related services to support the jail's medical operations.

The Q&A document establishes that bidders must demonstrate capability to meet the jail system's pharmaceutical needs on an on-call, as-needed basis, with emphasis on regulatory compliance, pricing transparency, and service reliability. The clarifications address questions regarding contract performance metrics, vendor qualifications, insurance and bonding requirements, and procedures for handling controlled substances and medical record management in accordance with applicable Virginia statutes and federal regulations. These responses ensure that all prospective vendors understand the baseline requirements and expectations for service delivery, enabling fair and competitive evaluation of proposals.

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COUNTY OF HENRICO, VIRGINIA – Department of Finance, Purchasing Division 8600 Staples Mill Road / P.O. Box 90775 / Henrico, VA 23273-0775

Phone: (804)501-5660

RFP No. 26-2993-8JOK – Pharmaceutical and Related Services

Questions and Answers

September 1, 2026

1. In the Delivery Section, Page 5, Section C.1. of the above-mentioned RFP states “Same day delivery, Monday through Saturday, or medications and medical supplies which are ordered no later than noon (12:00pm) each day.” Is it the intent of Henrico County to limit competition to only local vendors?

a. If not, would Henrico County consider modifying the RFP document Page 5, Delivery

Section C.1. to read “All orders received at the pharmacy by the negotiated cut-off time must be delivered the next business day”?

b. If not, would Henrico County consider modifying the RFP document Page 5, Delivery Section C.1. to read “Deliveries shall be made to the facility Monday through Saturday”?

Answer: It is not the intent of the County to limit competition to only local vendors. The delivery requirement is structured this way to meet the current clinical and operational needs of the inmates and medical department. We will not be modifying our delivery requirement.

2. Who is the current vendor providing Healthcare Services to Henrico County?

Answer: VyTalent Solutions.

3. Who is the current vendor providing Pharmaceutical Services to Henrico County?

Answer: Westwood Pharmacy.

4. What is the average number of prescriptions filled per month for your facilities?

Answer: 2130.

5. Please provide shipping addresses for both Jail West and Jail East.

Answer: Henrico County Jail West is located at 4301 East Parham Road Henrico, VA 23273.

Henrico County Jail East is located at 17320 New Kent Hwy Barhamsville, VA 23011.

6. What is the percentage of stock medications vs. patient specific medications?

Answer: 95/5.

7. What is the current preferred method for delivery?

Answer: Delivered in-person.

8. Are medical supplies (needles, syringes, diabetic test strips, etc.) for your location ordered from the current contracted pharmacy? If not, would Henrico County be interested in this value-added service?

Answer: Yes.

9. Can you please provide the name of the correctional facility inmate management software or jail management system? Is an interface required to connect with the inmate management software system? Does the inmate management software currently in use support an HL7 interface?

Answer: The current EMR is HealthSecure and the current JMS is JailTracker. Yes, an interface is required. Yes, it supports an HL7 interface.

10. Who is the current after-hours back-up pharmacy (if utilized)?

Answer: There is none.

11. Are release medications supplied to inmates upon parole or discharge?

Answer: No.

12. Is your correctional facility accredited by the National Commission on Correctional Health Care (NCCHC) or American Correctional Association (ACA)?

Answer: ACA.

13. Do the correctional facilities currently maintain a Keep-On-Person (KOP) Program? If so, please provide a list of KOP medications approved by facility.

Answer: Yes. Multi-vitamin, Magnesium, Fish oil, Riboflavin, Zinc Sulfate, Calcium Carbonate, Vitamin C, Preservision Eye Vitamin, Vitamin B, Colace, Fiber Lax, Tylenol 30-day supply, Ibuprofen 14-day supply, Claritin 30-day supply, Diclofenac gel, Albuterol inhaler, Triamcinolone topical steroid cream 7–14-day supply.

14. What percentage of your inmates, if any, are Federal? Specifically, what percentages are under jurisdiction of each the US Marshals Service (USMS) and US Immigrations and Customs Enforcement (ICE)?

Answer: None.

15. How are non-formulary requests approved?

Answer: We have no restrictions on the formulary.

16. Please describe the current destruction policy for all outdated/expired drugs.

Answer: The current provider send a pharmacist on site for destruction.

17. Does your facility have a DEA License? If so, whose name(s) is(are) under licensure?

Answer: Yes, Jere Kitchen.

18. Does your facility have a current state pharmacy license?

19. Please provide the following pharmacy information by year for the last three years: number of patients on HIV medication, number of patients on psychotropic medications, number of patients on Hepatitis C medications, number of patients receiving medications associated with hemophilia, HIV medication dollars, psychotropic medication dollars, hepatitis C medication dollars, and hemophilia related medications dollars.

Answer: See the below matrix:

Description 2023 2024 2025 Number of patients on HIV medication 69 97 88 Number or patients on psychotropic medications 2123 2147 2087

Number of patients on Hepatitis C medication 0 0 0

Number of patients receiving medication associated with hemophilia 0 0 0

HIV medication dollars $745,741.86 $1,036,089.73 $937,901.65 Psychotropic medication dollars $415,420.15 $754,414.11 $1,188,746.14 Hepatitis C medication dollars $0 $0 $0 Hemophilia related medications dollars $0 $0 $0

20. Of inmates receiving Hepatitis C treatment, what is the nature of the treatment? Please list medications used to treat over the past three years.

Answer: N/A.

21. Are there any state or federal drug programs being accessed for inmate medications?

22. Please outline the medical personnel shifts that will require start up in-service training.

Answer: 0700-1900 and 1900-0700.

23. Pharmacy vendors either need to be an FDA-registered repackager, or they need to use the services of an FDA-registered repackager in order to legally repackage stock medications from original manufacturer packaging into blister cards or any other packaging that results in a change to the original manufacturer packaging. This includes 30-count blister cards sent to Henrico County as stock.

a. Does the current pharmacy vendor use an FDA-registered repackager to ensure compliance with federal regulations for Correctional Health stock medications?

Answer: Yes.

b. Will you mandate that the pharmacy vendor use an FDA-registered repackager for Correctional Health stock medications to ensure compliance with Federal regulations?

Answer: Yes.

c. Will you require bidders to provide, as part of the proposal, evidence (the repacker’s license and labeler code) that they use an FDA-registered repackager, as this is the only means to ensure compliance?

Answer: Yes.

d. Will failure to provide proof of compliance with Federal regulations deem a bidder non-responsive and therefore ineligible for an award?

Answer: No, however, they would fail to score well in the associated evaluation criteria.

24. In order to protect your facility’s patient health information from a ransomware attack, will multi-factor authentication be required for all accounts to access the pharmacy online ordering system?

25. Who administers medications to inmates? For example: nursing staff or correctional officers?

Answer: LPNs.

26. Where does medication administration take place, that is, do medication carts go to the housing units or do inmates come to the medical units for medication administration?

Answer: At the housing units.

27. What reports are currently being utilized by Henrico County? What additional reports are required? Can Henrico County provide examples of current monthly reports provided by current pharmaceutical services vendor?

Answer: State required annual mental health survey (psychotropic drug utilization report).

Reports will be shared with the Successful Offeror.

28. Please provide the current pharmacy-related Policies & Procedures for both facilities.

Answer: We will provide to the Successful Offeror upon award.

29. What is the average length of stay for inmates at your facilities?

Answer: 90 days.

30. Is attendance at the quarterly MCA meetings required to be in person or would remote attendance be acceptable?

Answer: Remote is acceptable.

31. Is Henrico County considering final BAFO presentations for finalists to be a part of this RFP process? If so, what would be the selection process for those participating in an in-person BAFO presentation? In our experience, it is often helpful for all parties involved to participate in an in-person BAFO presentation meeting with the most qualified and highest scoring vendor(s) prior to the intent to award announcement to provide an opportunity to meet the vendor that you are contracting with, receive a personalized presentation on their services offered, and an opportunity for all parties to ask qualifying questions regarding the specifics of the RFP and RFP response.

Answer: The process we follow conforms with the requirements for competitive negotiations of professional services as set forth in the Virginia Public Procurement Act.

32. Scope of Services, Item C. Delivery Requirements stipulates the offeror shall provide same day delivery Monday through Saturday of medications ordered no later than noon (12 PM) each day.

Would the County consider amending this requirement to allow for a reliable and proven next-day delivery model? The current same-day requirement effectively eliminates offerors that aren’t geographically close to Henrico County but could still provide an efficient, cost-effective pharmacy program through purchasing power, clinical support, and many other factors. If emergency ordering is a concern, would established local backup pharmacies be an acceptable solution to supplement next day delivery?

Answer: It is not the intent of the County to limit competition to only local vendors. The delivery requirement is structured this way to meet the current clinical and operational needs of the inmates and medical department. We will not be modifying our delivery requirement.

33. VI. Proposal Response Format, Item 5. Tab 4 (page 10) asks offerors to provide documentation demonstrating of all institutions/jails in Virginia that the Offeror has provided similar pharmaceutical services to or is currently working. Because our firm currently serves over 60 facilities across Virginia, providing a full list in this format would be rather lengthy. Would the County accept a list of 5 top references that adequately demonstrate experience with Virginia facilities of a similar size and scope?

34. What has been the average census (average daily population) per month for the past six months at

HCJS?

Answer: 1100

35. What is the average number of prescriptions dispensed to HCJS per month for the past 12 months? For each of the facilities listed in the RFP?

Answer: 2130.

36. What percentage of medications are dispensed as patient specific vs. stock?

Answer: 5/95.

37. What type of medication packaging (blister cards, vials, strips, other) do you currently use and do you wish to keep the same packaging system?

Answer: Mainly blister cards and medications that cannot be packaged in a blister cared are in vials, strips, bottles, tubes, etc.

38. How many days’ worth of medication (7, 14, 30 days) is typically dispensed for routine medication orders and do you wish to keep it the same?

Answer: 30 days.

39. Who is the 340B covered entity that your current medical or pharmacy vendor has negotiated with on behalf of HCJS to obtain cost savings on HIV and other costly medications?

Answer: We do not have a 340b covered entity.

40. Is there is a current MAT program in place at HCJS? If so, can any details be provided regarding the current number of inmate patients that are receiving MAT medications on average per month?

If Sublocade and Brixadi are used, how many inmate patients on average per month are currently receiving these injections?

Answer: Yes, we have a MAT program with an average of 30 inmates per day on MAT medications. We have between 1-2 inmates on Sublocade per month. We do not use Brixadi.

41. Regarding Attached E: Insurance, can the professional liability limit be written on a claims made form, and limit be achieved through a form-following umbrella policy?

-End of Questions and Answers-

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