Questionnaire.docx

DOCX document 15 KB Posted

Attached to
Drug and Alcohol Testing Services Citywide State and local contract opportunity
Solicitation number
2026-RFP-072
Issued by
Polk County, Florida

About this file

This is a respondent questionnaire for drug and alcohol testing services issued by the City of Lakeland, Florida, as part of a citywide procurement to maintain compliance with the Florida Drug-Free Workplace Act. The City seeks qualified firms to provide comprehensive drug and alcohol screening services across all city departments and work locations, including DOT and non-DOT drug screens, DOT and non-DOT alcohol testing, on-site after-hours testing, on-site random testing, and reasonable suspicion testing. The contract scope covers both post-accident screenings and random drug and alcohol screenings in accordance with the City's Drug-Free Workplace & Mandatory Testing Policy. The resulting contract may be utilized by other qualified public agencies throughout the State of Florida pursuant to the Florida Interlocal Cooperation Act of 1969.

The questionnaire evaluates prospective firms across multiple operational and qualifications criteria, including years of experience in drug and alcohol testing services, client size and experience, technical capabilities such as Salvia testing experience, quality assurance measures for testing accuracy and reliability, regulatory compliance protocols with federal and state agencies including DOT and SAMHSA, data protection procedures, 24/7/365 availability requirements with designated points of contact, after-hours call center turnaround times, collector availability for after-hours collections, holiday collection capabilities, typical test result turnaround times, and prior experience with large government agencies exceeding 1,800 employees. Selection will be based on best value to the City rather than price alone, with the City reserving the right to check references during the evaluation process.

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PSM_-_Contractor_Annual_Audit_Form.pdf PDF
EVALUATION_CRITERIA.docx DOCX document
Indemnification_2026_Consultant_-_FDOT.docx DOCX document
Indemnification_2026_Contractor_-_FDOT.docx DOCX document
References.docx DOCX document
Drug-Free_Workplace_&_Mandatory_Testing_Policy_1.14.25.pdf PDF
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Indemnification_2026_Consultant.doc DOC document
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Text version

Drug and Alcohol Testing Services Respondent Questionnaire

Company Name: _____________________________________________________________

1. How many years has the firm been providing drug and alcohol testing services? _____________________________________________________________________________

2. What is the average size client the firm services? _____________________________________________________________________________

3. What is the size of the firm’s largest client? _____________________________________________________________________________

4. What is the firm’s experience with Salvia testing? (attach additional sheet if necessaary)_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

5. How does the firm ensure the accuracy and reliability of testing results? (attach additional sheet if necessary) ______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

6. How does the firm ensure compliance with all federal, state, and local regulations (DOT, SAMHSA, etc.) (attach additional sheet if necessary) ______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

7. What steps does the firm take to protect client information that is collected? (attach additional sheet if needed) ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

8. Does the firm have a staff member available 24/7 – 365 days to address the needs of the City? If so provide the point of contact. (attach additional sheet if needed) ______YES ______NO

Contact Name: _________________________________ Contact Phone Number (office) _____________________ (mobile) _______________________ Location: ____________________________ Contact email address: _____________________

9. If your firm uses a call center for after-hours call outs, what is the turnaround time for a call to be received and dispatched? _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

10. How many collectors does the firm have available for after-hours collections? _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________

11. What is the average number of after-hours collections your firm deals with on a monthly basis? (attach additional sheet if necessary) _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________

12. Does the firm do onsite collections on holidays? _______________YES ________________NO

13. What is the firm’s typical turnaround times for test results? (attach additional sheet if necessary) __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

14. Why should the City of Lakeland choose you to provide the requested services set forth in this RFP? (attach additional sheet if necessary) ______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

15. Does your firm have experience providing drug and alcohol testing for agencies (preferably government) with over 1,800 employees? _______________YES ________________NO Provide references on form provided.

File details come from the government source that posted it. Updated .