PWS.pdf

Flight Program Operations Reagan National Airport FAA Hangar 6 Washington, DC 20001

Federal Aviation Administration

Performance Work Statement

(PWS)

FAA

AIRCREW MEDICAL SERVICES

June 6, 2023

PWS

Aircrew Medical Services

REVISION HISTORY

Revision History

No. Date Affected Sections Description

1 June 6, 2023 All Initial Release

2 July 10, 2023 2.0/5.0 Revision

Remainder of page is Blank

Performance Work Statement for

Flight Program Operations

1. GENERAL:

1.1 Ordering Office: The Federal Aviation Administration (FAA), Flight Program Operations, Aircrew Training Group (AJF-1600) has a requirement for a contractor to provide immediate access to medical advice, refurbish or repair medical equipment such as medical kits and defibrillators, and provide to FAA personnel initial and recurrent training for medical emergencies. These services are in support of the Flight Program Operations worldwide flight inspection missions.

1.2 Performance Period: Services must commence August 1, 2024, for a one-year base period with four (4) one-year options.

2.0 SCOPE OF WORK:

The Contractor must provide immediate access to medical advice, refurbish, or repair medical equipment including medical kits and defibrillators. These services are in support of Flight Program Operations worldwide flight inspection mission.

The Contractor must provide initial and recurrent training for medical emergencies and specific training to FAA personnel on the use of med kits and Automated External Defibrillators (AED) for a smaller group of Challenger, Sovereign, and Global aircraft qualified aircrew, for up to two hundred (200) crew members. The locations where training may take place in the order of most to least crewmembers per location are as follows:

Oklahoma City, Oklahoma Sacramento, California Atlantic City, New Jersey

Washington, District of Columbia Atlanta, Georgia

3.0 DEFINITION OF TERMS:

1. Medical services are to be provided without limitation or training prerequisite for up to one hundred seventy-five (175) crewmembers to include immediate access to medical advice, 24-hours/day, 7-days/week Help Line, Emergency Ground Transportation Coordination, Local Medical Referral, and Local Prescription Medication Arrangements.

2. The Contractor must provide 24-hours/day, 7-days/week Help Line with Immediate Access to Medical Advice – Medical advice provided via landline, cell phone, satellite phone or radio.

Access must include numbers or frequencies accessible through commercial communications systems worldwide and must be provided through an established medical facility staffed by a board-certified emergency room physician. This service must also be accessible by crewmembers during both in-flight and ground emergencies and capable of rendering immediate medical advice to crewmembers while in official duty and/or temporary duty travel (TDY) status at any international or domestic location. No prerequisite for up to 200 crewmembers to receive this 24/7 assistance is required.

3. The FAA will provide to the Contractor, a frequently updated list containing crewmember information.

4.0 GOVERNMENT FURNISHED PROPERTY (GFP) AND SERVICES

4.1 The Flight Program Operations will provide the Contractor with a schedule of required training and a current list of names and email addresses for the employees that require training. This information is to be used by the Contractor for the sole purpose of providing students access to internet-based training after scheduling of Initial or Recurrent training. For approximately one hundred (100) crewmembers every other year. Flight Program Operations will provide the facility required for the on-site training.

4.2 The Flight Program Operations will provide the Contractor each FAA owned Emergency Medical

Kit (EMK), Aircraft First Aid Kit (AFAK), and Heartstream FR2+ AED once a year for inventory and refurbishment. Medical equipment must be sent in at less than 12-month intervals based on aircraft scheduling requirements. All shipping costs associated with the refurbishments must be included in proposed cost.

5.0 CONTRACTOR FURNISHED PROPERTY (CFP) AND SERVICES

5.1 The Contractor must provide qualified personnel, facilities, related equipment, supplies, and services necessary for performance of this PWS.

5.2 The Contractor must provide the necessary equipment required for the training, to include paying for the shipment of the equipment.

6.0 REQUIRED SERVICES

6.1 Immediate access to medical advice must be provided via landline, cell phone, satellite phone or radio. Access must include numbers or frequencies accessible through commercial communications systems worldwide. A 24-hours/day, 7 days/week help line to an established medical facility staffed by a board-certified emergency room physician accessible by crewmembers during both in-flight and ground emergencies capable of rendering immediate medical advice to crewmembers while in official duty and/or TDY status at any international or domestic location. This contract will provide access to 24/7 emergency medical advice services without limitation or training prerequisite for up to 200 crewmembers.

6.1.1 In the event medical assistance is required, the Contractor must provide the following:

6.1.1.1 Recommendation to the pilot whether or not a diversion should be considered.

6.1.1.2 Immediate medical advice to the injured/ill individual and/or other individuals who are rendering aid.

6.1.1.3 Emergency ground transportation coordination that provides immediate emergency ground/air transportation for sick or injured crewmembers while in an official duty and/or TDY status at any international or domestic location.

6.1.1.4 Local medical referral which refers sick or injured crewmembers to medical facilities/physicians capable of providing the highest level of care in that region for proper medical care while in an official duty and/or TDY status at any international or domestic location.

6.1.1.5 Local prescription medication arrangements for sick or injured crewmembers with pharmacies capable of providing host-nation government-approved medications while in an official duty and/or TDY status at any international or domestic location.

6.2 Aircrew Medical Assistance Training

6.2.1 It is estimated that approximately 150 crewmembers will require training under this contract to use the medical kits.

6.2.2 The Contractor must provide initial classes as required by FPO. The Contractor will determine the appropriate length of time required for the initial training but will not exceed 12 hours of classroom hands-on accomplished in person or via Zoom. Prerequisite training may be accomplished via computer-based means with a maximum time requirement of four (4) hours.

6.2.2.1 Initial classes will be held onsite at any Flight Operations Team Office or alternate location as determined by Flight Program Operations.

6.2.2.2 The student/instructor ratio must not exceed 12:1 (or current Red Cross allowance) in any initial or recurrent training class.

6.2.2.3 All course materials and equipment will be provided by the Contractor for initial training (this includes shipping costs).

6.2.2.4 Training classes will be held on consecutive days if more than one day is required.

6.2.3 The Contractor must provide recurrent classes beginning in September 2024 and every other year thereafter for the duration of the contract. Recurrent training will consist of 4 hours of classroom hands-on training. Prerequisite training may be accomplished via computer-based means with a maximum time requirement of 2 hours.

6.2.3.1 Recurrent classes will be held onsite at any Flight Operations Team Office or alternate location as determined by Flight Program Operations.

6.2.3.2 All course materials and equipment will be provided by the contractor for recurrent training.

6.2.3.2 Training sessions will consist of one four-hour training session with a 10-minute break each hour.

6.2.3.3 Only crewmembers who have previously completed Initial Aircrew Medical

Services Training will be eligible for this course.

6.2.4 Training topics include: assessing medical emergencies, learning and practicing basic life support techniques including cardiopulmonary resuscitation (CPR), treating injuries or illness, use of supplemental oxygen, use of personal protection equipment for the rescuer and proper use of company-owned equipment, kit contents, and services as outlined in paragraph 5.

6.3 The contractor must provide annual medical kit refurbishment for up to ten (13AA Aircraft First-

Aid Kits (AFAK’s). Refurbishment must include the replacement of missing, used or non-serviceable items or any items expiring within the 12-month service life.

6.3.1 The inventory of each Aircraft First Aid Kit (AFAK) must include:

1 PR Gloves, Non-Latex 1 Mask, CPR Pocket with Oxygen Inlet 4 Masks, Surgical Face, N95 Filter 4 Masks, Surgical Face, Disposable 1 Syringe, Bulb Irrigation 1 Blanket, Emergency Survival 1 Blood Pressure Cuff 1 Forceps (Tweezers) 1 Mirror, Signal 1 Stethoscope 1 Thermometer, Digital 1 Tooth Saver Solution 1 Arm board 1 Dental Kit 1 Splint, Ladder 25 Bandages, Adhesive Strips, 1″ 5 Bandages, Triangular with Safety Pins 4 Dressings, Burn, 4″x 4″ 4 Gauze, 4″ Rolls 1 PR Gloves, Non-Latex 2 Pads, Abdominal, 5″x 9″ 8 Pads, Gauze, 4″x 4″ (2/PK) 1 Scissors, Bandage 1 Tape, Hypoallergenic 1″ Roll 20 Towelettes, Antiseptic 1 PK Wound Closure Strips, Adhesive (10/PK) 1 Bag, Biohazard 1 Card, In-Flight Medical Support 1 Guide, First Aid 1 Guide, Ground / Air Visual Signal Code 2 Seals, Green 1 Wipes, Germicidal Disinfectant 5 PKS Acetaminophen, 500 Mg Pills (2/PK) 5 PKS Antacid tablets (2/PK) 5 PKS Aspirin, 325 Mg Pills (2/PK) 1 BT Cimetidine, 200 Mg Pills (30/BT) OR 1 BT Ranitidine, 75 Mg Pills (30/BT) 6 Diphenhydramine, 25 Mg pills 2 Drinking Water Packets 4.2 oz 1 Glucose Gel 15 gm 1 Ice Pack, Instant 1 BX Inhalants, Ammonia (10/BX) 10 Loperamide HCI, 2Mg Pills 1 Ointment, Bacitracin Tube 1 Oxymetazoline, 0.05% Nasal Spray 1 BT Water Germicidal Tablets

6.3.2 Kits sent for refurbishment will have a 24-hour return time from date of receipt.

6.3.3 Return overnight shipping must be provided by the Contractor.

6.4 Annual medical kit refurbishment for up to eight (8) FAA Emergency Medical Kits (EMK’s).

Refurbishment shall include the replacement of missing, used or non-serviceable items or any items expiring within the 12-month service life.

6.4.1 The inventory of each Emergency Medical Kit (EMK) must include:

1 Sharps Container 5 Bandages, Butterfly 4 Bandages, Knuckle 2 Benzoin Tincture Swab Sticks 8 Dressings, Sterile, 4″x 4″ (2/PK) 1 Gauze 4″ Roll 1 PR Gloves, Non-Latex 1 Pad, Abdominal, Sterile 4 Pads, Non-Adherent, 2″ x 3″ 2 Pads, Petrolatum Gauze 1 Wound Closure Strips, 1/4″ x 4″ (10/PK) 1 Wound Closure Strips, 1/2″ x 4″ (6/PK) 1 Bloodstopper Compression Dressing 1 Gauze, 2.25″ Roll 1 Gauze 4.5″ Roll 1 Scissors, Trauma 1 Tape, Hypoallergenic, 1″ Roll 5 Antacid, 420 Mg Tablets (2/PK) 1 Bronchodilator , Inhaled 20 Ciprofloxacin, 500 Mg – Antibiotic 25 Diphenhydramine, 50 Mg pills - Antihistamine 1 Doxycycline, 100 Mg Pills (50/BT) – Antibiotic 1 Fluconazole, 500 Mg Pills (30/BT) 25 Ibuprofen, 200 Mg (2/PK) 1 Metronidazazole, 500 Mg Pills (50B/T) 1 Nitroglycerin, 0.4 Mg Pill (25/BT) – Chest pain 4 Ondansetron, 4 Mg, Pills 1 Pepcid Complete 1 Blanket, Emergency Survival 30 Cephalexin, 500 Mg Pills 1 Ciprofloxacin, Ophthalmic Solution 2.5 Ml 1 Pk Dimenhydrinate, 50 Mg Pills (12/PK) 1 Epinephrine Auto- Injector, 0.3 MG (Severe Allergic Reaction) 1 Lidocaine (Xylocaine) Injection, Vial 1% 1 BX Loperamide HCI, 2 Mg Pills (12/BX) – Diarrhea 1 BX Phenylephrine 10 Mg, Sinus Tablets (36/ BX) – Decongestant 2 Salts, Oral Rehydration 20 Sulfamethoxazole / Trimethoprim DS, 800/160 Mg 1 Dressing, Trauma 1 Inhaler, Aerochamber 1 IV Administration Tubing with 2 ‘Y’ Connectors 1 IV Catheters, 18G (Needle Safe) 2 IV Catheters, 20G (Needle Safe) 1 IV Start Kit 4 Masks, Surgical N95 Filter 4 Masks, Surgical 1 Gauze, 4″Roll 2 PR Gloves, Non-Latex

1 PR Gloves, Surgical, Sterile 1 Glucose Gel 1 Instrument Tray, All Purpose 1 Iodine Povidone Solution, 1oz 1 Needle Holder 8 Pads, Gauze, 4″x 4″ (2/PK) 1 Scalpel, #11 (Safety Scalpel) 1 Splashshield 1 Splint, SAM 4″ x 36″ 20 Towelettes, Antiseptic 1 BT Water Germicidal Tablets 1 Wound Cleanser, 100 ML 1 Instructions for Use of Medications 1 Splint 1 Suture, Ethilon, 3-0 1 Suture, Ethilon, 5-0 1 Suture, Vicryl 4-0 1 Syringe, 20CC 1 Butterfly Infusion Sets, 21G (Needle Safe) 1 Needle 18G (Needle Safe) 1 Needle 25G (Needle Safe) 1 Needles 20G (Needle Safe) 1 Syringe 10CC 1 Syringe 3CC 1 Syringes, 1CC With 27G Needle (Needle Safe) 1 Bag, Biohazard 1 Dressings, Water Jel Burn, 2″ x 6″ 1 Wipe, Germicidal Disinfectant

6.4.2 Kits sent for refurbishment will have a 24-hour return time from date of receipt.

6.4.3 Return overnight shipping must be provided by the Contractor.

6.5 Annual replacement of accessories for up to eight (8) FAA AEDs. The current company-owned model is the Philips Heartstream Forerunner 2 Plus (FR2+). This contract will also cover training and refurbishment of any models that FIS may purchase in the future. Refurbishment must include the replacement of missing, used or non-serviceable items or any items expiring within the 12-month service life.

6.5.1 The inventory of each Automated External Defibrillator must include:

1 Heartstream AED FR2 Auto Defibrillator 3 PKS Peel and Stick Pads (Adult 8 years +) 2 Disposable Prep Razors 1 Spare Battery

6.5.2 Kits sent for refurbishment will have a 24-hour return time from date of receipt.

6.5.3 Return overnight shipping must be provided by the Contractor.

6.6 The Flight Program Operations reserves the option to purchase up to five (5) additional AFAKs, 5 additional EMKs and 5) additional AEDs during the life of this contract. The Flight Program reserves the right to purchase some, all or none of this equipment during the life of this contract.

All equipment purchased will, at a minimum, comply with the content requirements as outlined in paragraph 5.

6.7 Over and Above (O&A) Tasks and Procedures

6.7.1 In the event an O&A is required, the below is to be followed only with approval by the Contracting Officer (CO) for unexpected miscellaneous expenses that may arise during the duration of this contract. The tasks defined in this clause are considered to be O&A as defined in the PWS, but still within the general scope of providing support services to the medical equipment and medical services.

6.7.11 O&A TASK DEFINITIONS

a. Medical Services – Expenses incurred due to medical services rendered OCONUS not covered under crewmembers’ insurance. Notification and authorization must be made by Flight Program Operations authorizing official prior to services rendered.

b. THEFT--Parts required because of theft of parts and components.

c. DAMAGE/LOSS--Parts or components either damaged or lost because of negligence or accident on the part of Government.

d. ACTS OF GOD--Flood, earthquake, lightning strikes, tornadoes, hurricanes, other local emergencies, etc.

e. MODIFIED, UPGRADED HARDWARE/SOFTWARE, PRODUCT

IMPROVEMENT/TECHNOLOGY ENHANCEMENT--Parts or components specifically required by the Government to be modified or upgraded.

1. Contract Revision Issued 90-days

i. If agreement on a definitive contractual document to supersede this authorization is not reached by the Negotiations Complete date in the paragraph above, or within any extension of it granted by the Contracting Officer, the Contracting Officer may determine a reasonable price or fee subject to Contractor appeal as provided in the Disputes Clause. In any event, the Contractor shall proceed with completion of the effort directed in this contractual document.

ii. The Contractor shall notify the Contracting Officer in writing whenever it has reason to believe that the costs it expects to incur under this contractual action in the next 30 days, when added to all costs previously incurred under this contractual action, will exceed 75% of the total amount so far obligated by this contractual action by the Government.

7.0 REPORTS

A list of individuals that have completed initial and/or recurrent training will be provided to Flight Program Operations by the contractor no later than fourteen (14) days after the training session is completed.

8.0 TRAVEL

Travel may be required by the Contractor. The Contractor must comply with FAA Travel Policy, Federal Travel Regulations (FTR). Whenever possible, the Contractor must use tax exempt forms for lodging.

When travel is required by the FAA and the Contractor pays for the travel, the Contractor will be reimbursed by the government based on current government travel rates and regulations (AMS Clause 4531) if previously authorized by the CO prior to travel via a Travel Authorization (TA) Form. (Reference Attachment 1) The TA form must be provided within a week of setting the training dates or at least a month prior to class start date). The Contractor must provide actual documents as back-up documentation for any travel costs requiring reimbursement with the invoice within the next month after travel occurs.

Note: Neglecting to submit a timely TA form prior to travel may reduce the amount of reimbursement for the airfare cost, since airfare increases as the travel date nears and contractor is to help keep costs down.

8.0 DELIVERABLES

8.1 Return of refurbished kits and defibrillators in accordance with (IAW) section 6 of the PWS

8.2 Training materials for initial and recurrent training

8.3 Training IAW section 6 of the PWS