PRF82 Due Diligence Posting of Notice of Intent.docx

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Attached to
Electronic Payments Processing, American Express Card Services
Contract number
PRF82
Issued by
Massachusetts

About this file

This document is a Due Diligence Posting of Notice of Intent issued by the Office of the State Comptroller of the Commonwealth of Massachusetts on June 16, 2022. The notice involves the intent to establish a direct merchant relationship with American Express Travel Related Services Co. Inc. The jurisdictional scope is statewide, with multiple Massachusetts state entities currently using American Express services, including the Registry of Motor Vehicles (RMV), Massachusetts Turnpike, Department of Professional Licensure (DPL), Department of Public Health (DPH), and University of Massachusetts (UMass).

The contract is for processing and settling American Express branded payments, with a proposed performance period from September 1, 2022, to June 30, 2026. The primary objectives are to prevent service disruption, support business continuity, and provide best value to the Commonwealth by eliminating additional fees associated with third-party service providers. The procurement process is being conducted through a due diligence posting to ensure an open, fair, and competitive process, with interested vendors invited to submit documentation demonstrating comparable or better offerings. The current statewide contract (PRF59designatedOSC) expires on August 31, 2022, and this new contract will replace it, covering electronic payment processing services for various state entities.

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Due Diligence Posting of Notice of Intent to Accept a Best Value Offer Regarding Establishing a Direct Merchant Relationship with American Express Travel Related Services Co. Inc, June 16 2022

The Office of the State Comptroller (CTR) of the Commonwealth of Massachusetts announces its intent to Accept a Best Value Offer pursuant to the Commonwealth’s Due Diligence Posting policy, to contract for the following with American Express Travel Related Services Co. Inc. (“Offeror”) to process and settle American Express branded payments, pending the results of this Notice of Intent (“Notice”): This Notice expires 14 calendar days after posting.

Description American Express is unique as a closed-loop card network that issues its own proprietary charge, debit, and prepaid cards. Amex currently processes and settles directly to many Commonwealth of Massachusetts eligible entities under Statewide contract PRF59designatedOSC. Entities currently accepting American Express include RMV for licenses and registrations, the Massachusetts Turnpike for All Electronic Tolling, DPL for professional licensure, DPH/MED for physician licensure, and UMass for a host of payment types.

PRF59designatedOSC expires on August 31, 2022.

Contracting with American Express will prevent disruption of service, support continuity of business, and provide best value to the Commonwealth for entities offering American Express as a payment method to their customers over the web and at the point of sale. Engaging with American Express directly eliminates additional fees associated with third party service providers in certain business cases. Other interested vendors are welcome to submit proposals.

The anticipated period of performance will be from September 1st, 2022 to June 30th, 2026 to align with PRF81DesignatedCTR – Electronic Payments Processing Services

The Department is posting this Notice rather than conducting a full procurement because the Department believes this opportunity represents best value to the Commonwealth and is utilizing this Due Diligence Posting to ensure that the process is open, fair, and competitive.

Determination of Other Interested Vendors The intent of this posting is to determine if there are any other interested and qualified vendors. Any such vendors must

· Submit documentation that they can provide a comparable or better offer

Response Requirement and Deadline All Interested Vendors and Offerors interested in responding to this Notice, regardless of prior communications with the Department, must submit a Response to this posting containing evidence of their qualification and interest All required information must be submitted by 3:00PM EST on Thursday, 06/30/2022 as follows:

If, after the posting deadline has passed, interest is generated by this Notice, the Department will review all Responses and will determine whether they will: (i) Accept the offer from the Offeror or (ii) accept an offer from another vendor offering a comparable or better value than the Offeror in their Response.

Additional Terms Required for Doing Business with the Commonwealth

Names of Standard Forms
Instructions
Instructions for Vendors Responding to Bids Electronically
Read and agree prior to submitting a Response.
Prompt Payment Discount Form
Complete electronically and submit as an attachment to Quote.
Commonwealth Terms & Conditions
Read and agree. Sign and submit original with wet signature upon Award, if any.
Contractor Authorized Signatory Listing
Read and agree. Sign and submit original with wet signature upon Award, if any.
Authorization for Electronic Funds Transfer
Read and agree. Sign and submit original with wet signature upon Award, if any.
Request for Taxpayer Identification Number and Certification (W-9)
Read and agree. Sign and submit original with wet signature upon Award, if any.
Standard Contract Form and Instructions
Read and agree. Sign and submit original with wet signature upon Award, if any.

Quote Submission Method Online Quote Submission via COMMBUYS is required. All Interested Vendors and Offerors must submit Quotes online using tools available only to Sellers registered in COMMBUYS. COMMBUYS provides Seller registration functionality at no charge. To register, go to www.COMMBUYS.com and click on the “Register” link on the front page. All Interested Vendors and Offerors who are awarded a contract resulting from this Notice, if any, will be required to maintain an active account during the duration of the Contract, by reviewing their registration information regularly and maintaining its accuracy.

COMMBUYS Quote Submission Training and Instructions The following resources are provided to assist Interested Vendors and Offerors in submitting Quotes:

· An online job aid on How to Create a Quote;

· Webcast video on How to Find Bids (Solicitations) and Submit Quotes (Responses) through COMMBUYS;

· Instructor-led trainings (ILT) and live webinar sessions on “How to Locate and Respond to Bids” may also be available. Check the OSD Training Courses schedule for Sellers/Business Entities for available locations, dates and times. Note that space is limited and pre-registration for trainings is required to attend. Follow instructions on the course schedule to register.

COMMBUYS Support Technical assistance is available during the procurement process. Every effort is made to respond to inquiries within one business day.

· Website: Go to www.mass.gov/osd/commbuys and select the COMMBUYS Resource Center link offered under Key Resources.

· Email: Send inquiries to the COMMBUYS Helpdesk at COMMBUYS@state.ma.us

· Telephone: Call the COMMBUYS Help Desk at 1-888-MA-STATE (1-888-627-8283). The Help Desk is staffed from 8:00 AM to 5:00 PM Monday through Friday Eastern Standard or Daylight time, as applicable, except on federal and state holidays.

Interested Vendors and Offerors are advised that COMMBUYS will be unavailable during regularly scheduled maintenance hours of which all users will be notified.

For questions regarding this Notice, please email Patricia Davis, e-Commerce Coordinator at: Patricia.Davis@mass.gov by June 23, 2022

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